Virgin Media outages and service status in Chadwell, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chadwell, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chadwell, England
The most recent Virgin Media outage reports came from the following cities: Grantham, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham
|
10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Scott (@scottydaly1989) reported from Leicestershire, England@virginmedia are you ever gonna reply to any of my tweets for help!!
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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smallpauldj (@SmallPaulDJ) reported from Leicestershire, England@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Chloë Pritchard (@sewychloe) reported from Leicestershire, England@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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David Johnston (@djstar3d) reported from Melton Mowbray, England@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England@virginmedia could really do with some help with my internet and TV chaps. DM me.
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Andy Corney (@thecornstar) reported from Leicestershire, England@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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ALEX (@ohthatoneboy) reported from Leicestershire, England@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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doffcapgov (@doffcapgov) reported from Leicestershire, England@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Richard Adams (@Pogit) reported from Chadwell, England@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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bilal manzoor (@B17AL) reported from Leicestershire, England@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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David Bennington (@therealbenno) reported from Grantham, England@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!
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Mr Daryl T Catpiss (@DarylCatpiss) reportedHi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?
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Stephen Laughton 🇺🇦 (@StevoLaughton) reportedOn a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?
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Paul O'Brien (@PaulOBrienKil) reported@VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Misanthrope (@Misanth23754159) reported@Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?
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G C (@cluer_graham) reported@GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.
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matt (@ExpectedReds) reportedRichard Hughes has been locked out of his Outlook account. The IT guy is on annual leave. Virgin Media have been doing line maintenance near his house. Real world problems and you’re all laughing at him? For shame.
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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Frank Dieter T (@FrankDieterT) reported@virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.
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David Green (@Daveboy1972) reported@CheekyVic @virginmedia great at getting you onboard these company when you want to go they give you agro i told sky to put on my account re sky tv never again still phone me up lol