Virgin Media Outage Report in Chadwell, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham, Leicestershire and Oakham.
City | Problem Type | Report Time |
---|---|---|
Melton Mowbray | Wi-fi | |
Melton Mowbray | ||
Grantham | TV | |
Melton Mowbray | TV | |
Leicestershire | Internet | |
Oakham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Brian Glover 布莱恩 ·
(@briang8394) reported
from
Grantham, England
@NetflixUK hi I’m unable to watch Netflix through my TiVo box and customer service at virgin media say it will be down for 2 days.. Is this correct
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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James
(@The_Dobbs) reported
from
Melton Mowbray, England
He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DG
(@singdons) reported
@virginmedia Wait - I have to call YOU for any resolution? I call you to make the initial complaint I call you to find out the 'progress' I tweet (because no progress) I then have to call you to chase if there has been any progress, where none appears What are YOU doing? (weeks later)
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Nicky Rhead
(@NickyRhead) reported
@virginmedia Why are you asking people to upgrade to V6 boxes knowing there are faults on them? Why are you not activating V6 boxes BEFORE sending them out?! Customer services is SHOCKING! Your quick to take the money from our bank though!
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Charmaine Whitehouse
(@Spongette1982) reported
@virginmedia yet again my services are down in the TF3 area, I've checked online, allegedly no issues in the area, I've reset the TV and WiFi box and still no connection, been down an hour now. This is a regular occurance as well can you please fix it properly so I can work.
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Wide Word of Sport.
(@widewordofsport) reported
@spencer096 @McDonaldsUK Customer service in the UK is to tell you to go **** yourself and to ask for an apology you bothered them at work... I literally had a @virginmedia rep actually hang up on me.
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R💎
(@reshnasir) reported
@virginmedia @virginmedia one of ur managers was supposed to call us 1. For how rude whoever we spoke to on Saturday was & 2. To discuss compensation owed for loss of service, my wasted time AND the number of times we’ve had loss of service which means I am unable to do my own job properly.
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Nick Watt
(@nickw1981) reported
@virginmedia I’ve tried several times, it’s not working. Do you have an email address and I can send you a message?
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Nick Watt
(@nickw1981) reported
@virginmedia The link seems to have went down, can you confirm that has been done please?
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Dec M
(@decjpm) reported
@virginmedia is virgin media quite possibly the WORST service provider in the history of service providers. I changed 2 months ago my father over (who is 92 years old) to virgin media for TV, broadband and home phone, and still he cannot get all his services sorted....
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Cleo🌞
(@cleolily25) reported
@jcumpsty @virginmedia Why does it matter bro, find something better to do than winge the virgin media about **** that doesn’t concern you
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H
(@mike38159) reported
@virginmedia How do I contact them when I have no phone to use and the link you have provided is for broadband only? Are you aware of a thing called customer service? So far, it's non existent, pass the buck and let the customer deal with it. Looks like O2 will be getting new business soon!