Virgin Media Outage Report in Chadwell, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Grantham |
Wi-fi | |
| Leicestershire |
Internet | |
| Melton Mowbray |
Phone | |
| Grantham |
Internet | |
| Grantham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Ellie Pratt
(@elliepratt_) reported
from
Leicestershire, England
@DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@virginmedia went down today at work and now it’s stopped me watching #Netflix!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chris_maniek) reported
@virginmedia @virginMedia I did try but number not working same as Number I need to reply to confirm installation on Monday
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Simon Kerslake
(@daddystk) reported
@virginmedia Great. Another automated message to tell me that I don’t have any service. Doesn’t really tell me anything new does it? I’d like a human to call me and tell me when the service I’m overpaying for is actually going to be working. This is simply fobbing off your customers.
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Steve
(@Lapsed1Pacifist) reported
@redheadlass1402 @virginmedia Same Issues in Cardiff - constant dropouts for weeks, very annoying, not heard any comms about the problem, phone message just says they are working on the problem @virginmedia what the problem and how long will it take to fix - from a paying customer
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Steven Wallis
(@StevenCWallis) reported
@virginmedia Why not? I don’t want to be sharing stuff on here!!! About upgrading, I phoned yesterday and your colleague told me your system was down and she would call at 12 today, so you have failed me twice already.
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Sue Dawes
(@SueDawes9) reported
@virginmedia As I say no CUSTOMER FOCUS all about customers bending over backwards for an appalling BOT service and a call centre that is overwhelmed and don’t resolve issues. How do I complain and who is the Ombudsman for @virginmedia
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Kevin Hall 🇺🇦💙
(@kevinjhall) reported
@virginmedia TV service is fine from the TV box. It just shows on the website.
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Dawn Smart
(@DawnSmart11) reported
@Angela_Griffin @virginmedia We have BT. Never had a problem except for the cost of the bill every month. £102 a month. Hubby has BT Sport & we have a landline as well. Too much in my opinion. But I’m stuck.
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Omar
(@TheAghaSays) reported
@ITOA_Insights @virginmedia Been having the same in SL6 last few days, although service seems to be more stable today.