Virgin Media

Virgin Media Outage Report in Chadwell, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chadwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chadwell, Leicestershire, England 06/28/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chadwell, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMelton Mowbray TV
United KingdomMelton Mowbray TV
United KingdomMelton Mowbray Internet
United KingdomMelton Mowbray TV
United KingdomGrantham Internet
United KingdomMelton Mowbray Internet

Community Discussion

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Virgin Media Issues Reports Near Chadwell, England

Latest outage, problems and issue reports in Chadwell and nearby locations:

  • DjDno Dean Blavins (@DjDno) reported from Chadwell, England

    Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

  • baz_007 Baz (@baz_007) reported from Chadwell, England

    @virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line

  • DazCarson68 Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • DazCarson68 Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • worksopchap worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

  • Pogit Richard Adams (@Pogit) reported from Chadwell, England

    @virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)

  • michaeltruefitt Michael Truefitt (@michaeltruefitt) reported from Chadwell, England

    @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

  • DjDno Dean Blavins (@DjDno) reported from Chadwell, England

    Ffs, there it goes again!! Sort your **** out @virginmedia

  • W4lshy_85 jennie walsh (@W4lshy_85) reported from Chadwell, England

    @virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼

  • DenhamKite Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • therealbenno David Bennington (@therealbenno) reported from Grantham, England

    @virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • funtime10 Gillingham Gooner🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@funtime10) reported

    @virginmedia My entire Virgin Media service TV, broadband, and phone has been down since around 3:30pm today in Gillingham, Kent. When I try to log into your website or app, it doesn’t recognise my details, & can’t check service status updates. When will Services resume?

  • PaulKea24336362 Paul Kearney (@PaulKea24336362) reported

    @virginmedia Whole service a shambles! No investment in your networks! I’ll try again but the bot takes you in circles! Some would say deliberately! Virgin media should be ashamed of how they treat their customers and the woeful services provided or not as the case maybe!

  • Skiddy140 Mark Allenby (@Skiddy140) reported

    @virginmedia If I call you! That’s the reason for my X message. You can’t get through because of your inept customer service. I will be cancelling so thank you T least for that but I doubt if I get through. Virgin Media customer service are a laughing stock!

  • marccit1962 marc citron (@marccit1962) reported

    @virginmedia I have tried 3 times to call virgin media about a faulty TV box. It is impossible to actually speak to someone. They ask to send me a text, I give them my mobile and then they say it cannot be done and hang up. Disgusting customer service.

  • ant_donald ant donald (@ant_donald) reported

    @virginmedia @patriciacobian @LutzSchueler For 2+ years we’ve endured Virgin Media’s appalling, incompetent service. As a “goodwill gesture” you added Disney+, which we never asked for or used - then charged us for it. We cancelled all services, yet are still being billed.

  • PaulDoe73877632 Paul Doe (@PaulDoe73877632) reported

    @virginmedia I just need an engineer to visit and sort out the landline phone which has never worked since switching to virgin media, it's my dad's account he's 90 and has medical issues so a phone is vital, he can't use a mobile phone. Trying to speak to someone is impossible.

  • CTodd_ALBAParty Colin Todd (@CTodd_ALBAParty) reported

    @virginmedia The problem is with Virgin Media - you carried out work 2 days ago in Falkirk and the internet and Tv were off for hours - Today, without scheduled work, it's been down again for hours - this isn't a reliable service.

  • Mist_Ree Mr Ree (@Mist_Ree) reported

    After 24 years with Virgin Media @virginmedia their tier 2 ‘customer relations’ team made little effort with wanting to retain my business...oh well @skytv , @bt_uk please get in contact with your best broadband and tv packages. Need new services by 4th July #virginmedia

  • CTodd_ALBAParty Colin Todd (@CTodd_ALBAParty) reported

    @virginmedia Falkirk and Virgin Media down for the second time this week- no warning, no explanation, and no repairs

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported

    @virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE