Virgin Media Outage Report in Chadwell, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Oakham and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Internet | |
| Oakham |
Internet | |
| Melton Mowbray |
TV | |
| Grantham |
Wi-fi | |
| Grantham |
Internet | |
| Grantham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colinlockdown
(@Colin_UK_GB) reported
@virginmedia WHY CANT YOU GIVE ADVANCE NOTICE?????? Planned work in your area this week as you might see some disruption to your service while we improve our network. Services TV, Broadband and phone Work starts 06:00 on 07 April Work ends 18:00 on 07 April
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Dirk Wears White Sox
(@Dirkwhitesox) reported
@virginmedia Yes, also tried the tests on the app yesterday but couldn't identify the issue?
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use code REBEL-HEART-GAME #epicpartner ツ
(@official_RHG) reported
@virginmedia I have they said they have noted it down
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lennon33
(@Lennon068) reported
@virginmedia internet down, rang service number. HUB fine, now been told to wait 24hrs. Why is it going to take 24hrs, also why does your broadband status say there are no know issues when clearly there is.
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Alex Fleming
(@afnw35342) reported
@O2 @virginmedia Trying to sign up for Volt but you’re weblinks send me in circles & you’re digital assistants are no help. What else can I try?
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Sen 🌻
(@tailsinge) reported
Virgin Media doing work that takes the internet down, during work hours from 9-3, without notification. Its not like a ton of people work from home at this point!! Worst UK ISP honestly.
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jiggy jai
(@j1ggy_j) reported
@virginmedia Also what you forgot to mention is that if I call the 0345 number from a virgin landline it’s chargeable. Which I found out at my own expense. These issues were previously reported. What more am I ment to do ? Your company has really dragged me down.
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John Ogden
(@John_Ogden) reported
Hey @virginmedia if there are no issues in my area, why don’t I have internet & why are there 2 virgin media guys ripping cables out the box on the street? 😡🤬
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Gorilla Headz
(@GorillaHeadz) reported
@virginmedia Terrible. Still down. Got a meeting in 2 hours that I’ve had to cancel so now losing money too.
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Adam Jukes
(@AdamJukes) reported
@virginmedia What’s the point of providing a Twitter service if you are then unable to have the right people check/report potential system issues which affect your company’s income?