Virgin Media Outage Report in Chadwell, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicestershire and Grantham.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Leicestershire |
Wi-fi | |
| Grantham |
Total Blackout | |
| Grantham |
TV | |
| Grantham |
Wi-fi | |
| Melton Mowbray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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💜Olivia💜
(@Olivia_M94) reported
from
Bingham, England
Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gagan S
(@Gagan_gss) reported
@virginmedia Never had an engineer visit. Last in touch couple of months ago.
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M&VPincher
(@MVpincher) reported
@virginmedia i'm having trouble watching sky sports on my phone and ipad via the virgin tv app.Can you get in touch and let me know what i have to do to watch it?Thanks.
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John
(@John69960488) reported
@virginmedia No transparency just “there’s issues in your area, our engineers are working hard to fix it”
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Graham Greenwood MSc #FBPE #FBPPR #FBPA #RejoinEU
(@graham669) reported
@SkyHelpTeam @DarrenMillenium 36 mb/s is appallingly slow, my connection, with Virgin Media is 270 mb/s
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Haylesbellz
(@HayleyP1974) reported
@virginmedia my elderly parents phone lines not working, they have been fobbed off with there’s no fault on the line. They’ve missed a call out for their boiler and are awaiting a call regarding my dads cancer treatment, what is the best way for them to get this sorted urgently
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Mimi Ben
(@MimiBenTahiti) reported
@virginmedia @Banshees_Movie I moved to virgin media a few months back and have had constant issues with our TV. Told I’ll have to pay £25 for a technician to come out & told I’ll not get any refund for the weeks it’s been out of service as the internet was working even though TV was not. Shocking service.
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Sir Very Sceptical
(@GadgetManBob) reported
@virginmedia Hi. Broadband down E11 area. Checked service status - no faults. Test on hub cannot run. Restarted hub just flashing green. Help!
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Jamie Robinson
(@jamo_1905) reported
@virginmedia - any chance of providing me with a router that doesn’t **** itself every 24hrs requiring a full restart? Thanks
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Alexthehuman2 🐙
(@TheRealATH2) reported
Seems like I get amazed with all sorts of offers from other Cable competitors every single work day 💀 £27 for M500 as new Customer Offer from HyperOptics? 🗿That's insane, @virginmedia seems like there's some catch up!
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Caron Jones
(@CJaay) reported
@virginmedia Its wireless new hub delivered Tuesday as issues with old one no idea what type light on front is white