Virgin Media Outage Report in Chadwell, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Oakham.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Grantham |
Internet | |
| Grantham |
Internet | |
| Oakham |
Internet | |
| Melton Mowbray |
TV | |
| Grantham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathon Evans
(@LazyNemophilist) reported
@virginmedia A further two weeks have passed and I'm no closer to getting my Internet restored. You have cancelled for 6th time with zero notice. I've received nothing in the way of compensation and am still being charged over £55 a month for no service.
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paula donnelly
(@redfragglepigs) reported
@virginmedia @brain_delvin This text number doesn’t seem to want to deal with internet/broadband issues
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Peter
(@freshbins) reported
@gospiteri1 @virginmedia I’m sacking them in the new year... Very poor service to say the least! I have phone contracts with them for all my family, broadband, massive tv package and house line with them including all insurances.... they still haven’t sorted a complaint from early this year! #getrid
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Becki
(@bex_1210) reported
@virginmedia Your service really is appalling! The installation didn’t happen because the construction team hadn’t done the right thing! Installation was booked back in for yesterday and surprise surprise it didn’t happen again because the construction work still hasn’t been done correctly!
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Shanice✨
(@niecy_mills) reported
@virginmedia it was input in the system as a complaint but nothing followed through
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Anthony John Hawken
(@tonyhawken) reported
@virginmedia Awful Internet again. Internet keeps cutting out. Have had to reset the router twice within 20 minutes. Not good if you are having to do online lessons.
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Fliouxsie and the Manshees
(@Col_FB) reported
@virginmedia Help. No broadband in BR8 since I woke at 6. Not able to work. Been on hold on the phone for almost an hour. Status says service is ok. Cheers.
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Swagat Sourav
(@swagatsourav) reported
@virginmedia I did manage to call your customer service after being on hold for 45 mins . Post that he promised me to call back in 30 mins and it's now 24 hours . Why do you have customer service then or may be this is a company wide culture
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Helen
(@helenlouise2702) reported
@virginmedia I have no broadband and cannot get through to anyone. Nobody replying on chat support and been on hold on the phone for ages
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CaravanVlogger
(@CaravanVlogger) reported
@MumOnAMission3 @colinrimmer7 @virginmedia Broadband really should be at the same level as Gas, Electricity and Water as an essential service. Companies that delivery broadband get away with far too much interruption to services..