Virgin Media

Virgin Media Outage Report in Chadwell, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chadwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chadwell, Leicestershire, England 12/22/2025 23:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chadwell, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMelton Mowbray Phone
United KingdomGrantham Internet
United KingdomGrantham Internet
United KingdomGrantham Wi-fi
United KingdomGrantham E-mail
United KingdomGrantham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chadwell, England

Latest outage, problems and issue reports in Chadwell and nearby locations:

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • shakeelaa_a Shakeela🥀 (@shakeelaa_a) reported from Leicestershire, England

    @virginmedia Why is your internet down!!!

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • MattLaight Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna help me!!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • DoubleJay180 Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • Deepal29 Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna reply to any of my tweets for help!!

  • nameez_n Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • ParsonsLinzi Linzi Parsons (@ParsonsLinzi) reported from Leicestershire, England

    @virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful

  • marvy_xo IG: marvy_xo (@marvy_xo) reported from Leicestershire, England

    @virginmedia my wifi is not working in my area still!!! what is all this!!

  • endpete Trent (@endpete) reported from Radcliffe on Trent, England

    @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia costumer service is ****!!!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DandyD1903 Martin Jackson (@DandyD1903) reported

    Is it just me or @virginmedia a joke to deal with speak to 4 people get no where on hold for 55 mins and bang cut off at they are now closed all due to a issue raised on 4th Aug not resolved still due to their incompetence

  • DocxxRay Ray Price (@DocxxRay) reported

    @virginmedia Had enough of poor internet so cancelled our contract, to be told we can't waive our Exit fee. Internet is less than the minimum guaranteed speed for more than 3 days and we gave you 30 days to fix the issue. So why can't it be waived?

  • heard_thelatest Just me (@heard_thelatest) reported

    @virginmedia What useless advise😡😡😡 Not even interested in solving the problem, awful customer service!!

  • BeardGu51415323 BeardGuy (@BeardGu51415323) reported

    @virginmedia I work from HOME! I CANNOT HAVE NO ACCESS FOR A WEEK! You will be hearing from me via official complaint as this will now mean I lose nearly £1500 in business as a result. DISGUSTING!

  • SaladinRospigl1 Saladin Rospigliosi (@SaladinRospigl1) reported

    @virginmedia Now on hold for 3.5 hours, @virginmedia ‘customer services’ closes in 15 minutes

  • BeardGu51415323 BeardGuy (@BeardGu51415323) reported

    @virginmedia I've had no Internet in NP19 0DS for 3 hours now! Ip configuration failure message, temporary access point full, etc. It was working like a dream at 5pm! Checked status on your website and no errors found! This is costing me money!!! Help!!

  • retiredyed Brian Larrad (@retiredyed) reported

    @virginmedia trying to cancel an appt for tomorrow morning been on hold for more than an hour

  • twglancy Tom Glancy (@twglancy) reported

    @virginmedia @virginmedia I’m tired of hearing this now, wifi goes down all the time and we are on the top package it resets like almost every midnight and 2am it’s not good enough.

  • alainabelle Alaina Connelly (@alainabelle) reported

    @virginmedia I don’t even know where to begin but I suggest you look at my account 427573501, read ALL the notes and listen to EVERY CALL we have made since moving to you in April, our letter of complaint will be drafted tomorrow, absolutely fed up with your company

  • Palestan Farquhar McGumphrey (@Palestan) reported

    @virginmedia @BrianKEve I'd like to interject here. Virgin customer service is, quite frankly, unacceptable. I use it for a broadband line and any disruption complaint is treated with disdain. Number 1 reason I wouldn't recommend.