Virgin Media Outage Report in Chadwell, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chadwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Grantham |
Wi-fi | |
| Leicestershire |
Internet | |
| Melton Mowbray |
Phone | |
| Grantham |
Internet | |
| Grantham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar D Þorson
(@odtorson) reported
@virginmedia yes; get me a new router, mine is a few years old and is not working properly and I am sick and tired of being on hold with your support forever; just get someone to call me for details, or better just send a new router; I've paid you enough -- you can afford it
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Sam Elrashedy
(@Ielrashedy) reported
@virginmedia so awful company and service. I have been waiting to get the broadband installed for 2 months now. I tried to cancel the order and moving to a decent provider. I tried to call the customer service many times. Yesterday, after 30 minutes waiting time, the line cut off
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Craig
(@CLev85) reported
@virginmedia NO, I have already spent 40mins trying to cancel it, it is Virgin media who have prevented me from doing so. I am not spending another minute on the phone. I shouldn't have to waste anymore of my time
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soloman
(@soloman63907396) reported
@virginmedia No but its really affecting my kids online lesson as the internet is very awful at the moment. Neighbours are having the same issues but in the service checker it says theres no problems please help
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liquorice allsorts
(@SUMMERINSIAM) reported
@virginmedia hello virgin media I am having difficulty with mobile service not allowing me to text vodaphone users
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Shari ✨💙
(@Sharichantel) reported
@Ontariofella @virginmedia it's probably different as I'm in the UK, never heard of anyone getting a voucher for years of service?! most of us change companies every 18/24 months as you get a cheaper deal being new
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Claire/Jess
(@geordielasssie) reported
@virginmedia why does my 79 year old father get daily notifications saying that his direct debit has been cancelled & he can’t use his service? He’s called many times but it’s not being rectified - this is very stressful to him and horrendous customer service!
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David Hawkins
(@superssonic) reported
@virginmedia Well for a start the cable that was reported broken in March 2020 got to the point where instead of 10mbps it went to 0mbps as was corroded so bad. Then the engineer came laid half the cable and left saying the rest was not his problem
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Sharon shuttlewood
(@Sharonshutt) reported
@virginmedia My brother has just joined virgin media and has been given 2 boosters free of charge because of same problem I am now having! He told me you get the first 2 free!!
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Sharon shuttlewood
(@Sharonshutt) reported
@virginmedia I have several times, that’s why I tweeted you. I was offered boosters free of charge and when I chased them up someone else said I need to pay. I already pay £100 per month to virgin media, I am not prepared to pay anymore. This service is terrible! Getting no where!