Virgin Media Outage Report in Woolsthorpe By Belvoir, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woolsthorpe By Belvoir, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolsthorpe By Belvoir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Woolsthorpe By Belvoir, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.
City | Problem Type | Report Time |
---|---|---|
Melton Mowbray | Wi-fi | |
Melton Mowbray | ||
Grantham | TV | |
Melton Mowbray | TV | |
Newark on Trent | Internet | |
Grantham | TV |
Community Discussion
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Virgin Media Issues Reports Near Woolsthorpe By Belvoir, England
Latest outage, problems and issue reports in Woolsthorpe By Belvoir and nearby locations:
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Craig B
(@Craig_Barlow) reported
from
Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Dan White
(@danwhite33) reported
from
Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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GARETH RAWSON
(@Rawg21) reported
from
Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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❄️Samantha-rk the herald angel ❄️
(@MsSpydaSam) reported
from
Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Claridge
(@PaulClaridge77) reported
from
Crosby, England
@virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?
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Chris Brownsell
(@ChrisBrownsell) reported
@O2 Hello, I'm trying to see what Volt benefits I can get for being both an O2 and Virgin Media customer, but I can't seem to find an option on your website to say I'm already a VM customer. The Volt page only gives me the option to join Virgin Media.
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Kevin P Kitching. (KPK Photography)
(@kevin_kitching) reported
@virginmedia Internet down AGAIN !! This is just not acceptable and seems to happen on a regular basis during the day when trying to work. WF17 7QL and everything else is working, hub V6 rebooted several times already with no improvement. 😡😡
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Jon Blackhall
(@jonblackhall) reported
@virginmedia Where does it say new customer? Plus the member of staff was well aware that I was an existing customer. Also, why do new customers only get offered this deal? Does loyalty count for nothing with @virginmedia
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Tony'Woody'woodruff
(@twoody1976) reported
@virginmedia So do it through WhatsApp because apparently its easier but it's actually worse! Your customer services are shocking
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Joanne
(@ennaoj282) reported
@aaronjarvis0 @virginmedia I am in exactly the same position. Got bb back after 8 days but they are charging me £24 more than my contract is for!!! Noone can explain why they cancelled my contract or why they won't reinstate it. Complaint is ongoing
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Craig Barton
(@barton6435) reported
@virginmedia Its WiFi its an ongoing issue it can reach much beyond my living room and the room above. Worst reach I've ever had on wifi
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James
(@oxpjames) reported
My best friends these days are the people who work at the virgin media help lines
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Tiyah J
(@UrbanRockChick) reported
@virginmedia Hi, Experiencing another outage today. Your webpage doesn't seem to think so but everything is in working order my end. Any chance you could provide an ETA for when it will be up and running again please?
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Susan BCAv
(@BTCSusan) reported
@virginmedia We’ve done everything and the last call (of several) was told it was an issue in the area which to be honest, I’m sceptical about after hearing so many reasons today!