Virgin Media Outage Report in Woolsthorpe By Belvoir, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolsthorpe By Belvoir, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolsthorpe By Belvoir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Woolsthorpe By Belvoir, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Grantham |
Total Blackout | |
| Grantham |
TV | |
| Newark on Trent |
TV | |
| Grantham |
Wi-fi | |
| Melton Mowbray |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woolsthorpe By Belvoir, England
Latest outage, problems and issue reports in Woolsthorpe By Belvoir and nearby locations:
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthorse
(@smartesthorse) reported
@virginmedia this is a DESPICABLE company I switched because of cost/service fully repeatedly, explained why now I get daily calls demanding know why why I left, I am disabled woman pensioner I feel alarmed and harrassed they will not leave me alone NO means NO Virgin
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Andy
(@AndyGuthrie1) reported
@virginmedia Hiya, yes I've done all this and it's determined definitively that my WiFi is just almost non existing in the kitchen 25ft away, then when I tried to get the booster it says you've stopped registration due to high demand (unsurprisingly) hence I've still got no real service.
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St Chit
(@chitst176) reported
@virginmedia So Day 6 with no internet no phone no tv and no engineer- apparently the car crash into the street box isn’t an area fault despite my neighbours not having connection it’s just my service that’s down … Just waiting in like it’s the 1990’s
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Avant Gardener
(@AvantGardensnft) reported
@virginmedia No, you can tell your internal department to sort it out. You’re clearly not able to help (that social media management degree is well useful), I have made more than reasonable efforts to request that you do, I have screenshotted my formal notice of 28days via here 1/2
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Alex
(@AlexPRPC) reported
@virginmedia Slow download speeds, non-existent upload speeds. Even if the speed appears high, there is a lot of packet loss. I work virtually and it makes it impossible to attend meetings because whenever I talk only about 70% of what I say is received & the same for me understanding others.
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Lucy Kaufman
(@lucykaufman_) reported
@virginmedia My 80-yr-old mother has been trying to get her VM equipment picked up but you never collect it. She’s been charged £300 for this so far and threatened with another £100. It’s been packaged and ready for weeks! She’s phoned numerous times.
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Jamie Longrigg
(@longrigg) reported
@virginmedia It is a shame, I have done that and they told me that it was up to Virgin Media to do the cancellation! I think that you should really focus on improving sales and customer service, because this is where you have performed really poorly
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smartesthorse
(@smartesthorse) reported
@virginmedia Virgin you totally do not undeestand the current climate It is NOT okay to refuse to accept a customer switches it is NOT okay for bullying men to call lone women in their home every day making demands NO means NO I dont want to be your customer
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smartesthorse
(@smartesthorse) reported
@virginmedia Avoid this over priced lot they have hateful business practices I have switched but they will not accept it call me daily each time demanding to know my reason for leaving..er twice the price, no customer service web down many times a year ?I HAVE LEFT accept it
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smartesthorse
(@smartesthorse) reported
@virginmedia I would not use you if you were free since I switched harrassed with calls been called VIP customer Really? was charged more han I pay for all power rude service Now switched you offer to HALVE payments if I am VIP why you only offer £3 cut before? STOP HARRASSING ME