Virgin Media Outage Report in Woolsthorpe By Belvoir, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolsthorpe By Belvoir, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolsthorpe By Belvoir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Woolsthorpe By Belvoir, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Grantham and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Grantham |
Internet | |
| Newark on Trent |
||
| Melton Mowbray |
TV | |
| Grantham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woolsthorpe By Belvoir, England
Latest outage, problems and issue reports in Woolsthorpe By Belvoir and nearby locations:
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
-
Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
-
B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
-
Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
-
David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
-
tony davies
(@baileysoverice) reported
from
Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
-
Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
-
Jon Clack
(@redIMPoster) reported
from
Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
-
🇲🇮🇨🇭🇦🇪🇱
(@mikeystorey) reported
from
Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
-
jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
-
Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
-
Andrew Pile
(@andyp1408) reported
from
Grantham, England
@virginmedia my Virgin phone has just reported "not registered on network", can you help please?
-
David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
-
Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
-
Michael Sumner
(@sumnersport1) reported
from
Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
-
Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
-
Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
-
Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Christensen
(@taxqueen49) reported
@virginmedia Well. Just under 60 minutes on Chat I successfully cancelled. Frankly your customer service is atrocious, the cost in time, money and stress is unacceptable .
-
Toni Bruce
(@ToniBruce) reported
@virginmedia It’s a problem with the feed to the house, if the original engineer had advised this then we could have extended our broadband contract with our previous service provider while the work was completed, now though we have no broadband and reduced tv services
-
Andrew Wardlaw 🇺🇦
(@ajwardlaw) reported
Hey @virginmedia pretty disappointed with your customer service at the moment promised a call back by 10am today and not had one. The second callback I’ve been promised that’s not happened. Can you help at all?
-
Christopher Foster
(@ThatManDoc) reported
@virginmedia The fact remains: the quality of the product is awful (the audio is a major step backwards) and I have paid (over a period of two weeks I estimate - two separate occurrences) for a second rate level of service which (by your rules) is apparently just fine by you. @olympicdiva
-
Richard Owen
(@rich_owen82) reported
@virginmedia I’ve tried that. The website. I did the trouble shooting telling me to turn everything off and restart. Didn’t work. Now I can’t get on the website
-
Griff Roberts
(@Griffofthegab) reported
Hey @virginmedia I’ve just been told by your connection team that they’ve cancelled my contract and installation today. Despite the fact that I’ve personally paid an electrician to install a cable internally in my house for the virgin media service?! I thought we had a contract?
-
Kevin Kibble
(@kevinkibble) reported
@virginmedia We are in N16 and haven't had any kind of service for days. Took over an hour to get through but now can't because we don't have internet 😡
-
Paula H
(@Mamabear5723) reported
@virginmedia Thank you, very frustrating to report a landline fault & the services link doesn't cover "no service ".
-
Jon Crisp
(@jon_crisp) reported
@virginmedia It’s a complete joke getting transferred back and forth between pre-installation and field support to then be passed back to another Indian person who keeps apologising and saying they’ll get someone to contact me! 4months!!!!
-
LDA_6502
(@LDA_6502) reported
@virginmedia End users aren't immune to rising costs, either. Not only are you writing yourselves a blank cheque to raise the price on contracts, you've then made it impossible for someone to cancel as a result. Dishonest and stupid at the same time, who's going to sign up for that?