Virgin Media Outage Report in Woolsthorpe By Belvoir, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woolsthorpe By Belvoir, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolsthorpe By Belvoir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woolsthorpe By Belvoir, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Grantham and Melton Mowbray.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Woolsthorpe By Belvoir, England
Latest outage, problems and issue reports in Woolsthorpe By Belvoir and nearby locations:
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Dean Blavins (@DjDno) reported from Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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Richard Adams (@Pogit) reported from Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Baz (@baz_007) reported from Chadwell, England
@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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tony davies (@baileysoverice) reported from Grantham, England
@virginmedia No you can’t fair comment however what you can do is go back to your bosses and tell them that multiple customers of yours are unhappy with the current state of the level of customer service your company is providing....inaccessible, inadequate and sometimes simply not there 1/2
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tony davies (@baileysoverice) reported from Grantham, England
@virginmedia Tried that....twice.......no reply......only option next will be to just cancel my DD as I don’t feel I have any choice
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worksopchap (@worksopchap) reported from Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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Ruth Machin (@ruth_machin) reported from Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Michael Sumner (@sumnersport1) reported from Grantham, England
@virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!
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jennie walsh (@W4lshy_85) reported from Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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worksopchap (@worksopchap) reported from Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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🇲🇮🇨🇭🇦🇪🇱 (@mikeystorey) reported from Grantham, England
@virginmedia I’m an existing customer and it wants me to start a new order for a package?
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Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Tracey Abbott (@TraceyWAbbott) reported from Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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David Johnston (@djstar3d) reported from Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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tony davies (@baileysoverice) reported from Grantham, England
@virginmedia 2/2......and it isn’t your fault you work within the restrictions given to you but from a customer point of view VM doesn’t seem to have made any effort to address this......I’m sure the customer service operatives are trying their best but feel they are also being let down
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David Bennington (@therealbenno) reported from Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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Darren Carson (@DazCarson68) reported from Chadwell, England
@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Jon Clack (@redIMPoster) reported from Great Gonerby, England
@virginmedia is there a problem in my area? Internet has vanished 🤔
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Darren Carson (@DazCarson68) reported from Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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David Fox (@davefox) reported
@virginmedia How can i get through to customer retention to cancel when your cust service phone no just says to call back later and hangs up? My service is unusable over past weeks but fault checker says its working and no option to book engineer.
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Vivienne W (@viviennewatsonz) reported
@virginmedia Have been waiting on the phone for an hour to cancel my contract can you send me an email please. Costs have doubled after 1 year contract 🙄
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Kieran (18Pidge78) Morris (@ThepidgeNest) reported
@Jake_Hanrahan @virginmedia Customer service are vile and a bunch of liars
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Mtuli (@manutuli2) reported
@virginmedia you increase price, make false promises and then backtrack. Poorest customer service, keep on HOLD for hours. #virginmedia My official complaint in series of tweets following:
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Matty Ross (@mattyross_uk) reported
@virginmedia Hey BG, are there any updates today at all? We've had no net whatsoever & the service status page is still showing no known issues. I was hoping for at least some points in the day where we'd be able to connect so I can send large files. Are they going to update the service page?
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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leighton daintree (@daintree75) reported from Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Andy Reeve (@AndyKReeve) reported
@virginmedia I upgraded to a new package at the weekend and ordered delivery of new equipment for this Saturday. I've received an email to say there's some details missing and to call the customer service number. Could somebody call me or do this online?
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Mtuli (@manutuli2) reported
...4 @virginmedia I tried to call your customer services on 02/02/2021 morning around 08:30 hours, and a painful wait of 30 minutes connected me to Mr. Mathews who after 20 minutes of enquiries was not able to help me.