Virgin Media Outage Report in Woolsthorpe By Belvoir, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woolsthorpe By Belvoir, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolsthorpe By Belvoir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woolsthorpe By Belvoir, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Grantham and Newark on Trent.
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Community Discussion
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Virgin Media Issues Reports Near Woolsthorpe By Belvoir, England
Latest outage, problems and issue reports in Woolsthorpe By Belvoir and nearby locations:
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Dan White (@danwhite33) reported from Balderton, England
@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Chris North (@1_NewarkOutlaw) reported from Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Craig (@Craig_NFFC) reported from Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
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Craig B (@Craig_Barlow) reported from Grantham, England
@virginmedia do you strive in providing the worst service.every call I male fails. If it’s not the broadband playing up it’s the mobile.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Barry Penaluna (@Toonbazza) reported from Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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❄️Samantha-rk the herald angel ❄️ (@MsSpydaSam) reported from Grantham, England
Been with #virginmedia for over 10years Never had a problem with them. #virginmobile tho is a different matter.
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tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
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Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Matt (@jamawoki) reported from Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Szymon (@szymon__j) reported from Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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heathermayfield (@loobilou) reported from Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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GARETH RAWSON (@Rawg21) reported from Grantham, England
@virginmedia hello I have an outage since yesterday on broadband and tv do you know when this will be rectified please
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Matt (@jamawoki) reported from Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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GARETH RAWSON (@Rawg21) reported from Grantham, England
@virginmedia Yes there is faults but said will be back up yesterday at 4pm but still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susie (@susannacook1) reported
@virginmedia I have been trying to get through on the phone about changing my package!! Over 1.5hrs at a time on hold then get cut off - can someone help please????
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Dylan Tait (@DylanTait17) reported
@virginmedia 20 years my dad's been with virgin media and with my mum becoming unwell and unwilling to work & with cost of living yous were still charging him £30 more a month than a new customer. Really hope he goes to sky 👍.
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Lee (@bigsketchy1980) reported
@virginmedia I renewed 2 months ago! This month was the first full bill I should have got. Your customer service team and the agent who did the deal for me bin your retentions team have been nothing short of ****!
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Shona Power (@shonapower07) reported
@virginmedia WiFi signal drops a few times a day. You won’t send a new hub without sending an engineer but won’t send an engineer. I’ve reboooted a million times. Hub is 6 years old.Spent hours on the phone. Complaint now eligible for Ofcom but still no solution.I just want a hub that works.
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Mrs G 🍃 (@Polly_Gall) reported
@virginmedia You’d think a complaint would warrant a phone call, not protracted text conversations with a bot. Appalling service.
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C Driscoll (@DriscollCj) reported
@virginmedia I received a text message asking me to call for an update on my complaint. It said that my call would be prioritised. I have rung the number and it is the standard Virgin Media number with no option for complaints. I have waited for 25 minutes with no answer. Please help me.
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Thunder-Paws (@Tokala_Foxy) reported
@virginmedia Have you ever considered fixing the hold music on your IVR, I've got my phone on minimum volume because at one moment it's rattling my speeker off & the next moment I can't hear, it's had this issue for a good few years, can you just have an opt out of music button.
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Chris Green (@chrisgreen) reported
@virginmedia Hi. as previously stated - Monday - combination of over an hour on the phone chasing you, followed by an eventual callback from a very rude and grumpy guy in network operations who was very clear that he wasn’t interested in dealing with it of giving us any updates on next steps.
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Dylan Tait (@DylanTait17) reported
@virginmedia He's asked to cancel the account and might go for sky or bt. A new account or other options appear much cheaper.
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Stu Ions (@Stueypot) reported
Two hours on the phone yesterday to @virginmedia thought everything was sorted then I get an email basically undoing all the good work done yesterday. On hold again 30 minutes and counting. Absolutely awful