Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Long Eaton, Loughborough, Newark on Trent and Melton Mowbray.
City | Problem Type | Report Time |
---|---|---|
Nottingham | Internet | |
Nottingham | TV | |
Ilkeston | Internet | |
Long Eaton | Phone | |
Loughborough | Internet | |
Nottingham | Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Morgan-Smith
(@DamienMorganSm3) reported
@dawnbensonart @virginmedia Me too. Exact same issues.
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Will
(@Will_Watson99) reported
@virginmedia Internet came back at about 4am, work didn't upload till 7am because the connection was only 1mbps. Now we are back to the internet we usually have that goes down 5 times a day.
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Jack
(@jacklb25) reported
@virginmedia is such a crock of ****. 4th day lost Internet for over 3 hours starting from 4 pm. Sorry excuse of a WiFi provider if you're looking to switch. Don't recommend.
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Damien Morgan-Smith
(@DamienMorganSm3) reported
@shnoozlum @virginmedia Me too. Exactly the same service. @virginmedia
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Jenni Jones
(@elmojay123) reported
@virginmedia wish I’d never phoned them and stayed with sky, appalling customer service, managers that ignore you then put the phone down
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Fray Hope
(@FrayHopeNoble) reported
@virginmedia Hi, my hub was delivered on the 8th April, I set up my contract over the phone maybe a week before that and I still haven’t had any confirmation of my account number or seen a copy of my contract - serious issue, please advise?
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Ariann V
(@ariannemark) reported
@virginmedia Charging my brother a £230 cancellation fee as he is having to move home due to job loss because of covid and you do not supply his new address! Classy move Virgin kicking someone while they are down. Absalolutley disgraceful.
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Lana❤️
(@allannarose) reported
@virginmedia never again! I've been trying to contact you for a month and I can't get through. My services haven't worked properly since january and I've been wanting to cancel my contract and now I'm being charged £114. Its so bad I've ended up changing provider
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Daniel Anderson
(@ddjanders) reported
@sky your broadband is shocking......your app says I have fast speed but an independent broadband speed test claims my internet speed is slow! Absolutely crap. @virginmedia please get us connected @ NN14 as sky are scammers.
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அரட்டை420
(@arattai420) reported
@virginmedia tried to contact ur customer care . Unable to reach . Please provide your number for text service . Wish to end my contract with your worst broadband service. Do not wish to renew