1. Home
  2. Companies
  3. Virgin Media
  4. Cotgrave
Virgin Media

Virgin Media outages and service status in Cotgrave, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cotgrave, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 29, 4:06 PM GMT+1.
  • 45% Internet (45%)
  • 24% TV (24%)
  • 14% Wi-fi (14%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cotgrave, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cotgrave, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Ilkeston, Melton Mowbray, Loughborough, and Southwell.

CityProblem TypeReport Time
Nottingham Wi-fi 2 hours ago
Nottingham Phone 1 day ago
Nottingham Internet 2 days ago
Newark on Trent Phone 2 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 4 days ago

Nearby cities with recent reports

Nottingham

4 recent signals

2 hours ago
Ilkeston

3 recent signals

4 days ago
Newark on Trent

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cotgrave, England

Latest outage, problems and issue reports in Cotgrave and nearby locations:

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • NikkiPearman
    Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • katej1984
    Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • cwis75
    Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • DirtyLyle
    Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • iamj_armstrong
    James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

  • biancab_x
    B • C • B (@biancab_x) reported from Woolsthorpe By Belvoir, England

    @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

  • ruth_machin
    Ruth Machin (@ruth_machin) reported from Burton Joyce, England

    @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

  • forestmatth79
    Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • e2mrk_mark
    Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisTaylor1992
    Kris (@KrisTaylor1992) reported

    @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

  • bart_hajduk
    Bartłomiej Hajduk (@bart_hajduk) reported

    @virginmedia I've written to the local council, hopefully they will enforce the repairs or issue a fine.

  • PeterDilworth1
    Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported

    @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

  • villa4ever29
    angela worley (@villa4ever29) reported

    @DianeRusse58708 @virginmedia I had the same issue. Did you have error code:CS2004? Mine is now fixed, but only within the last hour.

  • ExpectedReds
    matt (@ExpectedReds) reported

    Richard Hughes has been locked out of his Outlook account. The IT guy is on annual leave. Virgin Media have been doing line maintenance near his house. Real world problems and you’re all laughing at him? For shame.

  • robiand
    Rob (@robiand) reported

    @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

  • mvkennelly
    Mike Kennelly (@mvkennelly) reported

    Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

  • Torexeon
    Torexeon (@Torexeon) reported

    @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!