Virgin Media

Virgin Media Outage Report in Cotgrave, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cotgrave, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cotgrave, Nottinghamshire, England 08/05/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cotgrave, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Melton Mowbray and Newark on Trent.

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City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomLoughborough Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Cotgrave, England

Latest outage, problems and issue reports in Cotgrave and nearby locations:

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • MrluckLuck Steve Luck (@MrluckLuck) reported from Ruddington, England

    @JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • MonkeyJuggleDX2 アンドルー (@MonkeyJuggleDX2) reported from Loughborough, England

    @SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ilovecrack43 Most Powerful Gamer (@ilovecrack43) reported

    @virginmedia Internets been out for a few hours and I'm unable to get a number to contact support. Some help would be nice

  • Fallout180180 Robin (@Fallout180180) reported

    @virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.

  • MissLMunster 𝕻𝖔𝖈𝖐𝖊𝖙𝕲𝖔𝖙𝖍 (@MissLMunster) reported

    @virginmedia I'm trying to contact you and it's actually impossible to get any help. Your WhatsApp "help" isn't fit for purpose and they're rude. I've just spent 15 mins on the phone, pressing a million numbers, had to repeat it all and finally, I was informed I'd be put through

  • sashaholly_ S H D (@sashaholly_) reported

    @virginmedia I cannot deal with the constant connection loss while I’m working from home. Is there a known issue in the SE9 area?

  • JangKayani S.T.A.R Consultancy and Training Ltd (@JangKayani) reported

    @virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.

  • Kebab_and_Chips We won't need eyes where we're going (@Kebab_and_Chips) reported

    @virginmedia Is this account for Customer services queries as well?

  • chiefmackers Paul McClure (@chiefmackers) reported

    @virginmedia Have spoke to them on that number more times than I can count now. If I’m lucky enough to get through, that call centre will tell me that it’s outta their control & theyll send an email to the outside contractors. Will tell me they’ll call me back to let update me, but never will

  • Bex2016 Becky D (@Bex2016) reported

    @virginmedia Not good enough I’m afraid, I have already tried the WhatsApp route and that didn’t work either. I’d like a manager to call me please. If this doesn’t work, I’ll be making a formal complaint later today

  • KarrieH_R Karrie H-R 🏳️‍🌈 (@KarrieH_R) reported

    @virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.

  • halton_nicola NicolaHalton (@halton_nicola) reported

    @virginmedia Mmm, doesn’t seem like great customer service….