Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Nottingham, Loughborough, Ilkeston and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Loughborough |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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Jo Thornley
(@jothornley22) reported
from
Farndon, England
@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
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James
(@The_Dobbs) reported
from
Melton Mowbray, England
He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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Rob Holland ⚽️🏐
(@fullpeltuk) reported
from
West Bridgford, England
@Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Child
(@ChrisChild11) reported
@virginmedia our phone line is not working and online says no problem and tells me to call on my phone.. if the phone was working I would not have an issue. I call on my mobile and it says we are busy and ends call sending me to website I am already on saying no problem call us!
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Ghost of PTSD’s Past.
(@Fionnominal) reported
My @virginmedia has just **** itself. Nothing but problems.
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Lizzie 🔮💫
(@ehrob1293) reported
@virginmedia you’re carrying out maintenance in my area so WiFi has been down all day - can you please advise when this will be back on? Automated phone line said 5:20pm, it’s now midnight and still down?
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Andy Maxwell
(@andrewcmaxwell5) reported
@virginmedia We managed to finally talk to someone who said it would definitely be fixed by 10.30 last night but it is still not working. I can’t do my work without the internet and no engineer could come until the weekend. Do we get a refund for the down time? When will it be fixed?
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Chris Sanders
(@Chrissanders13) reported
@virginmedia hey, I reported an issue a week ago about playback issues, I thought it was only on recording but now it’s happening on “paused live tv” etc. I’ve done everything recommended so now I need help please - I’m not getting the value I’m paying for so I might stop my DD!
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Sue Price
(@sue_price90) reported
@virginmedia why do you think you can send me threatening emails about collection of your equipment when I have receipts and you send from no reply email. You really need to sort your customer service.
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Wayne Bristow
(@therealwannieb) reported
@JrxhdgamerYt @virginmedia No since midday, had to ring them to find out what was happening as status on website says no issue, took ages to hunt for number as its well hidden on their website. They told me there is fault in area! Hopefully be fixed by 4pm tomorrow
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🏴☠️ Article_50 #FBPE 🏴☠️💙
(@Article5014) reported
@LoubinWally @virginmedia Increase every April by CPI/RPI + 500% You know, these days there is an awful lot of old stuff on TV/streaming that is pretending to be new & it is going to take time for actual new content to catch up. I'm seriously considering just freeview & stable, unlimited broadband
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Nicholas Armitt
(@hobbs) reported
@virginmedia @NOWTV_It We could save a further £120 and go from 200mbps down and 20mbps to 900mbps up and down by switching our broadband to @zeninternet
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voidifbroken
(@24hrs12hrs) reported
@virginmedia Virgin Media Outage Update - ID: F009034458 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team. Is intermittent again. Is not fixed.