Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Newark on Trent and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Weston
(@JonnyFuitHic) reported
Let me add to the last tweet - @virginmedia have utterly ATROCIOUS customer service!!! Now on our third "expert" who can't (or refuses to) tell us what we will pay if we terminate a contract when and if we move home.
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Hazel McPhee
(@HazelMcphee) reported
@virginmedia is there an issue in the ML7 area? Our wi-fi is down and we dont have tv either. I cant get on your app to check either
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Chris
(@NorthernDad8) reported
@virginmedia what's going on in the BB3 area. Last night broadband was out for hours, eventually your website updated to say there was a known issue and it will be resolved today by 4pm. It did come back on and now it's off again, but your site's saying there's no issues
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G Matheson
(@GMatheson5) reported
@virginmedia No we didn't - never have. I've been about six times since I started my contract - think I rang first time just in case but have just made sure roaming etc was on since then.
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Jo3yDubz
(@Jo3yDubz) reported
@virginmedia on the phone for 58 minutes waiting, only for the phone to disconnect (second time this has happened) I wanted to renew my contract with you guys but at this point I’d rather cancel my service..
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raf Laura Brown
(@BETSYBELLE) reported
I actually cannot believe the service im suffering from @virginmedia I feel like I’m part of a prank show! How can they get things so wrong so soon
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sharon.maleedy@gmail.com
(@SharonMaleedy) reported
@virginmedia worst customer service ever. 55% price hike so trying to cancel. 63 mins on hold then cut off and so far have been on what’s app chat for nearly 14 of their so called working hours waiting to speak to someone one. Absolutely disgusting
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Robert Wastell
(@RobertWastell) reported
@virginmedia 2 hrs today on phone. Changed Oomph to Volt. Nightmare process. Agent missed one box off package. Tim in customer services finally sorted. Said it would be up again in an hour or so. That was 2 hours ago. Spoken again. Still not fixed. Shambles service VM.
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Tony Szulist
(@TonySzulist) reported
@virginmedia Why can I not speak to someone?. Am finally talking to someone in technical after 28 minutes. Trying to order 3 pods as I have a big victoriana house with thick walls & 5 floors so signal is weak. Speaking to Vijay who has managed to get me 3 pods so hope success.
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Irena 🇺🇦
(@Mrs_I_B) reported
@virginmedia Does business broadband use the same connection, same cables? Would we have the same issue if we had business broadband?