Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, Newark on Trent and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Loughborough |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faith marks
(@fjmfaith) reported
@virginmedia The connection does appear to be slow, slower than my BT connection on occasion (when loading a page in an internet browser) which I didn’t expect. I’ll contact the technical team and hopefully this will fix it. Thanks
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LJ 💙
(@FlamingLJ) reported
@virginmedia Kinda missing the point John. A planned outage that the customers haven’t been advised of? “Planned maintenance” that’s not great customer service is it? And trying to get through on the phone? No chance!
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LJ 💙
(@FlamingLJ) reported
@virginmedia Unfortunately your website won’t allow me to enter my account to look at anything. It’s a planned outtage according to your phone line message. Never mind that a lot of people are still working and interviewing from home. Worst customer service ever.
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Caro. Pls send cats.
(@CaroStealsCats) reported
@virginmedia Restart worked for about 30 seconds before wifi cut out again. Hub3 just shows yellow/white solid light. Phone centre says no issues.
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Algo tiger
(@AlgoTiger) reported
@virginmedia Forum is not helping. I tried chat and text and of course phoned in to customer support 12 times since Friday 18th June now. They still keep transferring one person to another and then cut me off. This is terrible. How can I claim compensation or get out of my contract?
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Tom Wright
(@tomwtwit) reported
@virginmedia why no mobile service at hp226bu?
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Tom Fish
(@T_A_Fish) reported
@virginmedia Intermittent connection from Hub to Virgin Network for 3 days now. Was promised a callback from the 'technical team' within 4 hours, 4 hours ago. What's going on Virgin? And why have I been on the phone for 2 hours total this weekend with no resolution in sight?
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Debs
(@debstergr) reported
@virginmedia This has been an ongoing problem for months which is getting worse. I can’t even access the internet properly to carry out checks etc. I pay getting on for £100 each month for your services - it’s just not good enough
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Andrew Grainger
(@kingofchezo_WBA) reported
@virginmedia Text isn’t going too well @virginmedia not sure they understand I need a replacement adaptor that’s all. It’s so so so hard work I mean ridiculously hard work to get it thru to someone! Sangavi now is the latest name to palm me off and not understanding the actual issue
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Debs
(@debstergr) reported
@virginmedia It’s our WiFi connection - it’s impossible to use at times - even just to browse on our phones over the weekend - never mind attempting to work from home!