Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Newark on Trent, Melton Mowbray and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Fisher
(@RobFisher) reported
@virginmedia Yes an engineer has been booked. Which is sort of my complaint: I know I just need a new modem but you won't take my word for it 😜
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Handbasket Passenger
(@penguinvases) reported
@virginmedia It's updated in the app and has the latest billing cycle. Haven't tried it on another browser due to security concerns but just weird how it never updates in Chrome. Will refer to app in future. Thanks for your help. 👍
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Laura Fisher
(@l_fisher90) reported
@virginmedia Hi, the status online says it will be fixed by 11th Jan by 9am, still nothing, any accurate updates? The status site has given yp even estimating a time to fix now, yesterday it kept getting lager now its not updated at all.
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Jonny Wood
(@JJWood09) reported
@virginmedia had no internet for 24 hours, called customer services but couldn’t give me an update. Can you help please
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Duke Of Anti-Growth Coalition
(@DukeOfHavoc) reported
Hey @virginmedia This is incredible. You have somehow created two accounts for me and are now threatening me via email for payment I do not owe and I can't call customer services until I pay. You have literally blocked me. I want someone to ring me NOW.
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Lee 🔴⚪⚫
(@TicklerTweets) reported
Appalling Customer Service from @virginmedia . Logged an issue with faulty TIVO box over a week ago. Told a replacement would be sent. Called again today for update; no replacement ordered. Paying for a service I'm not getting. #frustrated #angry
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Paul Mc
(@Kal_El_Krypto) reported
@virginmedia They just keep giving me new dates when issues will be fixed in the future, when that date arrives, still exact same issues. Last one was 11th Jan all will be fixed and yesterday the Wifi was worse than ever. Couldn’t get any work online done or even watch a movie late last night
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Hippyjim
(@hippyjim) reported
@virginmedia You sent me a quick start package with the wrong power supply. I booked weeks in advance to be sure I had Internet in my new place and am now being told it will be days to get a new power adaptor. Can you help?
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Oscar Choi
(@Oscar_Choi_) reported
@virginmedia we’ve had issues with upload speeds in our area for a number of weeks now, your website only says there are issues but doesn’t give any more detail. How do we get clarity on when these issues will be resolved please?
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Rowena
(@JustRowena) reported
@bouldie Feel your pain. @CityFibre cut through our Virgin broadband laying their own cables and won't do anything to progress organising the fix. @virginmedia will deign to come out in 7 days' time. Week without Internet is great for WFH...