Virgin Media Outage Report in Cotgrave, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cotgrave, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cotgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cotgrave, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Melton Mowbray, Ilkeston, Newark on Trent and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Melton Mowbray |
Phone | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cotgrave, England
Latest outage, problems and issue reports in Cotgrave and nearby locations:
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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tomus 🦆🦆🦆🦆🦆
(@tomthecrook) reported
from
Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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💜Olivia💜
(@Olivia_M94) reported
from
Bingham, England
Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PaulaThinking
(@PaulaThinking) reported
@virginmedia I have tried several times to get my landline number permanently withheld. But no-one in your call centres has managed to do it. I was assured it had been done but phoning someone today they can still see it. @WhichUK can you help?
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Jonno
(@Jonno57) reported
@virginmedia waited 7 hours for a booked engineer. Still hasn’t come. Didn’t even call to say he’d be late. And we’re sat waiting to go on holiday and support are useless. Shambles of a company.
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Lynn Duffy
(@lynn_rattray4) reported
@IainSmithy56 @PremierSportsTV I'm only 9.99 a month with Virgin media for it. You can subscribe and then cancel and you have it for the month
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Matthew
(@mneilan12) reported
@virginmedia I am trying to load the sky sports red button on the golf channel but it just sits in the loading screen doing nothing - how do I fix this
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Michael lee
(@Michael56370476) reported
@virginmedia hi have done as advised & received the same response as yours via a bot & advisor. thru texts. not happy & suspect I will port my number to O2 on my return. as I get poor coverage in Northern Ireland when visiting family.
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Press
(@Press37551712) reported
@DJGaryBaldy @virginmedia I forgot my password I watched a video but not really helpful, but I have recovered my account back through the help of rossgerberkawasaki on Instagram has help me thanks so much
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mervyn boone
(@merv62) reported
Virgin Media is a waste of space. I have had a new Superhub 4 router for the last 7 or 8 months. It is not transmitting a 2.4 G signal, which runs several of my devices. The 5 G is fine. I have been in touch several times with the Technical team. They wont replace my Router.
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Zack
(@HardCand) reported
@virginmedia Hi SB, I am opening a case with Ombudsman as well because it has been over 8 weeks since I raised a VM complaint and I try to escalate it multiple times with no resolution. Please see the above tweet and advise.
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Chris Cherry
(@ChristopACherry) reported
@virginmedia I have been incorrectly billed and over paid for the last 3-months. You (Virgin Media) have admitted the errors on your part. However, Despite numerous calls from me, this has not been rectified. Asking customers to knowingly pay incorrect bills is #fraud
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gary eaves
(@garye1969) reported
@virginmedia So your business model is based not on customer need but on getting new sales? Existing customers can wait as they are not relevant. #GreatService