Virgin Media Outage Report in Balderton, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balderton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balderton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Balderton, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Grantham and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
||
| Lincoln |
||
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Balderton, England
Latest outage, problems and issue reports in Balderton and nearby locations:
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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🌜 B E K A 🌛
(@itsbeka91) reported
from
Boultham, England
@virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
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Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
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🔱ayne
(@castiger14) reported
from
Lincoln District, England
So @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
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tomus 🦆🦆🦆🦆🦆
(@tomthecrook) reported
from
Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Kerry Turner
(@4goggas) reported
from
Nottinghamshire, England
@The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
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B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jsbilsbrough) reported
@virginmedia I appreciate your response, but your company is owned by a major investment company - so saying that you need to invest in your network seems like a poor excuse.
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Alex
(@Alex_J_22) reported
@virginmedia My Mum Doesn't Know Her Account Number So She Can't Log In To Her Account, Also We Think The E-Mail Address Associated With The Account Is One We No Longer Use, And I Can't Get Through To Anyone To Help
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Daz
(@darrellac) reported
@james_chang @virginmedia Yes it is bad I can’t wait to move but to who as they seem to all as bad
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CHAMP19NS OF ENGLAND ******
(@shxmv) reported
WFH with a virgin media wifi is probably the most unreliable thing ever... ****** **** 🤬
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Barney J Spigel
(@spigelsound) reported
@virginmedia is there anything you can do to help me? I can't spend much longer listening to awfully compressed bad pop music wondering if someone is going to answer at any given moment.
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Adam mason
(@AMason90) reported
@virginmedia still no contact....... can you please get someone from your customer service to contact me the service you provide is shocking
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Steve Moulton
(@StephenRMoulton) reported
@virginmedia come on guys! Sort out internet etc on SK9!! 2 days of issues!
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Ali Hill
(@aligee2379) reported
@virginmedia Says good service -but that’s cos it working right now!
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Laura Wells
(@Lewellsie) reported
@virginmedia I am disgusted with your customer service & service in general. I'm having problems logging into my account as it's set up with an old e-mail & the ONLY way to get help is to call a number I will be charged for. I used the text service MONTHS ago & never had a reply
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Steelo
(@SteeloPlays) reported
@virginmedia how have you guys got customer services so badly wrong right now? Have you literally furloughed your entire department? Impossible to get a response over phone, email or live chat. Absolute sham-*****. #virginmedia