Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston and Kirkby in Ashfield.
City | Problem Type | Report Time |
---|---|---|
Nottingham | Phone | |
Nottingham | Wi-fi | |
Nottingham | Total Blackout | |
Ilkeston | ||
Nottingham | Internet | |
Nottingham | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ML
(@m_latif2) reported
@virginmedia P1. Only a couple of weeks ago and finally after 5 months I managed to have the router moved to a different location of the house and I invested £300 on a net gear mesh home WiFi solution and now it works.
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ًnee catgirl
(@renjunpace) reported
@chanflix7 i use virgin media but i think i’m switching to sky now 😭 istg wifi is the worst at night
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GingerNinjaInc
(@GingerNinjaInc) reported
@virginmedia @sabbietage Maybe you should call your customer instead of trying to communicate over twitter? You know like a responsible company who is charging someone should do? 3 weeks is disgusting! I hope that you'll make sure this gets sorted and I hope they get reimbursed.
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Sri
(@sridhar39) reported
@virginmedia Very poor broadband network in HA5 area for the past week. What’s going on? Disgusted with poor connectivity issue for the past couple of months. Thinking of changing service provider now. #virginmedia #virginmediadown
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Neill Boatman
(@neillboatman) reported
Cannot believe we are still waiting for @virginmedia to resolve our service issues. Never dealt such disgraceful support and service.Always happy to take your money but when it comes to #support by far the worst I have ever dealt with. How do these people get away with it
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bredei macboyle
(@bredeimacboyle) reported
@virginmedia I spent 1 hour 3 mins holding on your telephone system before you unilaterally ended the call today. 360 not working (you haven’t sent the box...)
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ML
(@m_latif2) reported
@virginmedia P2. My issue is that I’ve been receiving very poor and in some cases no broadband and WiFi in my home and I’ve been charged the full amount each month and now I’m in a position to renew my contact I’m being asked to pay even more each month for the same service, this is unfair.
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Bea
(@B_trisss) reported
Day one of switching from @virginmedia to @bt_uk and honestly I didn’t think a WiFi provider could get any worse than virgin until BT came at the 11th hour, argued about installing the cable and drilled a ridiculous hole in my walk. Great service 👍
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Swapp
(@zSwxpp) reported
@virginmedia fix your internet please on 100 + ping constant.
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James
(@jamesrjwyatt) reported
@virginmedia There were reported issues and we thought they were resolved but they’re really not and we’ve waited over an hour trying to get through to someone. Can we get help in any other way?