Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Selston and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Thompson
(@BrianDoyle1974) reported
@virginmedia Yes, my bill has jumped to £66 per month. How do I cancel?
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Andrew McCallum
(@atr8472) reported
@sideshowtob @virginmedia @thinkbroadband Few friends, who run SME type buinesses, retail, deli / coffee bar, often have the router hidden away, tried to encourage them to mount a dedicated shelf, if Halo then locate it where you get a signal for it, tag the cables, everything now is IoT or connected
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Martin Bass
(@Bassy100) reported
@virginmedia your broadband service is complete sh*te I should not have to regularly turn off my phone Wi-Fi to access my internet bits & pieces. It’s a disgrace and will know think about leaving you. It affects my whole family
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Andrew McCallum
(@atr8472) reported
@sideshowtob @virginmedia @thinkbroadband I've done a few installs for friends, you can mount the 4G Halo unit, somewhere else to the main BT router, as long it has an RJ45 port, then run a longer cable eg from wherever you get a better signal via 4G to the main router location eg comms area, if you have a rack or shelf
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Baking Bread
(@CrissBKreme) reported
“…we'll be carrying out essential works on our network on Fri 05 Aug, which could interrupt your services. We're sorry about that & will try and get you back online as soon as possible.” @virginmedia could you not do this out of working hours? I work from home…
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Nichola Daly MIH
(@nichola_daly) reported
@virginmedia Yes, can you please provide an email address where I can forward proof of my new address, which regrettably you don’t provide a service in the area. I’m being charged a hefty early termination fee which is very unreasonable.
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Dr Fox
(@DrNFox) reported
@virginmedia 1/2 Dear Virgin Media Customer Service Team, out of complete exasperation, I am contacting you via Twitter to express my utter frustration at the non-existent service you are providing my elderly cancer-stricken father. He has been without TV & internet for 3 months
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Luke Stratford
(@Stratitude1) reported
@virginmedia hey my mum’s landline isn’t working. The service status says it’s fine, but she is receiving no risking tone. She has two landline phones with same issue for both. Can you help?
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Ash. 🏴🦖
(@SavageRaptors) reported
@virginmedia why are you so incapable of keeping an Internet service running? Once a month MINIMUM it ***** up, tell @richardbranson to pull his wallet out and sort his dog **** service out
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Sarah Indge
(@SarahIndge) reported
@virginmedia Internet down in Swindon, and alarmingly landline phones because of the recent change. What’s happening? Can’t access my app on my phone either as poor reception and no internet!