Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radcliffe on Trent, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 2 days ago |
|
Ilkeston
|
Internet | 4 days ago |
|
Nottingham
|
Wi-fi | 5 days ago |
|
Nottingham
|
TV | 7 days ago |
|
Ilkeston
|
Wi-fi | 7 days ago |
|
Nottingham
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandManaged to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandGoodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nigel Hudson (@nghudson) reported from West Bridgford, England@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Mark Smith (@e2mrk_mark) reported from Sandiacre, England@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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gerisays (@activist84) reported from Beeston, EnglandWhen you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
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Sushrut (@Sushrutuk) reported from West Bridgford, England@virginmedia - is there a red button issue on sky sports?
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Dane (@Forest_Dane) reported from Beeston, England@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Burnett (@BurnettGlen) reported@bradfreeman93 @virginmedia Having issues in ipswich dropped out am hour ago won't even let me access the app with 5g mobile data on.
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Peter Edwards (@oldfirehazard) reported@virginmedia Service went down yesterday evening before 20.30. It seems to be working again this morning, I don't know what time last night it was restored.
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Matt Hopkins (@Hopthings) reported@virginmedia Just provide a better customer experience. The technology is solid and am happy with the product, but someone at VM needs to start taking customer service more seriously.
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Marty Woodhouse (@marty_woodhouse) reported@virginmedia fastest and most reliable wifi my arse, goes down more than mia khalifa, at least with her you know what you’re paying for, feels like we are paying for a connection piggy backed off the neighbours ******* toaster at times
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Steve@Appby.Design (@SteveByDesign) reported@l1vparkinson @virginmedia @YodelOnline I once worked for yodel as a courier. Worst job I ever had. With some of the things I saw I’m not surprised this happens . Yodel’s reputation is no secret. Companies use them cos they’re cheap and with great cheapness comes great irresponsibility.
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Glen Burnett (@BurnettGlen) reported@virginmedia care to enlighten me why my broadband has been down the past hour!!?!
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RPSPNP (@RPSPNP1) reported@virginmedia Hi! To update you, yes I can upgrade my modem to Super Hub 3, but for a charge of £35. Apparently this is for activation. My Super Hub 2 has been causing a few issues so I may need the upgrade. Thank you.
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Thunaiyan (@Thnaiyan) reported@virginmedia Hi, I moved to a new accommodation and i chose virgin media for my internet service, they gave me an appointment on 14 May, and the engineer came on 7 May and said everything is ready for setting up. Why the wait then? Can you just provide the connection now?
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Amanda-Jane Campbell (@marmaladejane1) reported@virginmedia Sorted in about 1.5 hours. Sadly lost at the beginning of our church service and came back on just after the end!! Hey ho!!