Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adrian goff
(@adriangoff18) reported
@virginmedia @virginmedia I can't make calls on my phone the touch screen is not working and i don't have landline anymore.
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Elly Jones
(@EllyJon88358681) reported
@virginmedia I have virgin tv go but almost every time I try to record via this app it tells me virgin tv is offline. It isn't cos I'm watching it. Please help
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James Bristoll
(@JamesBristoll2) reported
@virginmedia is there a reason my WiFi has been down since 1pm? I pay £92 per month so I don't expect this kind of service. I live in Torbay, UK. Please advise.
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Rattled
(@rxttle) reported
My Tv has a problem in that when someone speaks ,the mouth takes a second to catch up with the sound #virginmedia
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi AR, thanks I appreciate your reply but I don’t know what else to do. It’s become very stressful as I can’t book an engineer. Do you know why the service checker keeps saying there are no issues and to reboot the hub or fix all my devices? I don’t believe it will ever be fixed
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi AR, thanks. If it’s not fixed by tomorrow would I be able to have a webchat? The fix date keeps getting delayed or the service checker says it’s my devices or reboot the hub. I have POA for my dad who’s a vulnerable customer and need wifi to make calls for him and zoom appts
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi JB, sadly my wifi still has major issues. Can someone please investigate? It’s been over 2 weeks with very limited wifi (only emails and basic web search). Can’t make video calls or stream things/very fuzzy. Interfering with ability to work or do admin. Can’t book engineer
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4lex
(@AlexANCHORMANDN) reported
@virginmedia Yeah can you help me switch to BT?
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james nastri
(@jimmyboynastri) reported
@virginmedia Thats great cheers, last time they tried this they never sent it
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Dr Helen C
(@HelenSpiral) reported
@virginmedia Thank you for your reply. They’ve not given a fix as they’ve not said there is an error. There definitely is an error as these issues would not occur otherwise so I would appreciate this fixing asap. Preferably before 8:30am tomorrow at the latest please