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Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, and Newark on Trent.

CityProblem TypeReport Time
Ilkeston Internet 3 hours ago
Nottingham Wi-fi 1 day ago
Nottingham TV 3 days ago
Ilkeston Wi-fi 3 days ago
Nottingham Internet 4 days ago
Nottingham Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @virginmedia ...and we’re down again! An issue with broadband somewhere in my area.

  • jamawoki
    Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!

  • jamawoki
    Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬

  • schluppeck
    Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • stigzy
    Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

  • lisa_c_pitt
    Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • MrluckLuck
    Steve Luck (@MrluckLuck) reported from Ruddington, England

    @JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.

  • m0cvo
    Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • Ashneville1970
    Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • razzo1
    ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • juliebuxtonberr
    Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • tizzy_woo
    Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • tizzy_woo
    Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

  • danielpalfi
    Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    @virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(

  • CarnorJax87
    Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • MrSataana
    Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • Craig_NFFC
    Craig (@Craig_NFFC) reported from Bingham, England

    Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC

  • emseditorial
    Emma-Louise ⚽️🔴⚪ (@emseditorial) reported from Sandiacre, England

    Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tailsandtea
    smileyfaceclaw (@tailsandtea) reported

    @virginmedia is there a problem in West London. Very patchy WiFi

  • Arti_K_Patel
    Arti Patel (@Arti_K_Patel) reported

    @virginmedia Thanks for your reply. What is the reason for the delay? It is still very slow, even after a reboot. Are you able to offer some data allowance due the delay?

  • mike_d_hughes
    mike (@mike_d_hughes) reported

    @virginmedia @Wallicimo That’s just a bot lie - you are not there to help

  • EY_Matters
    EY Matters #OneSector #OneVoice (@EY_Matters) reported

    @virginmedia 1) For over 5 weeks have had a red light displaying on hub 3.0 with internet and WiFi sporadic ... told by tech as it works now & again I have to wait until not working at all .. All I want is a replacement router as work from home .. pay for Homeworks package too

  • Alandw
    Alan Williams (@Alandw) reported

    @VirginMoney appears you are as bad for keeping people on hold as Virgin Media. Sent a card that is unusable

  • JuanCarlosE8
    JuanCarlosE8 (@JuanCarlosE8) reported

    @virginmedia Yep no known issues, I even tested my kit on the app and no know issues. The speed seems to have gone up now but still keeps disconnecting intermittently which is the main issue! Any idea why this is happening all over the UK?

  • OllieMatts
    Ollie (@OllieMatts) reported

    @virginmedia Wifi broadband and wired both down. I ran tests everything shows “working” fine and my router is fine but it’s not nothing has worked since 3am not getting any help or anything tired of this roundabout

  • JordanneBradley
    Jordanne Bradley♉ (@JordanneBradley) reported

    @virginmedia Yes, we have one wired computer which seems to be working fine but all other devices connected through WIFI are not working. They have arranged for an engineer call out tomorrow although I’m not sure what good that will do, and I’ve already lost a mornings work because of this.

  • mike_d_hughes
    mike (@mike_d_hughes) reported

    @virginmedia Virgin media excell themselves with their response 2 months after I complained they had not connected my phone service... they wrote and said they phoned and couldn’t get through and the solution was “self help”. Absolutely moronic.

  • paulasheperd
    🌸 (@paulasheperd) reported

    @virginmedia When you gave me the number. Saturday night also. An apology is great but it doesn’t help