Virgin Media outages and service status in Radcliffe on Trent, England

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Ilkeston, Southwell, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	1 day ago
Nottingham	Wi-fi	1 day ago
Nottingham	TV	2 days ago
Nottingham	Wi-fi	2 days ago
Newark on Trent	E-mail	3 days ago
Nottingham	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

• 
  Simon Noone (@NooneSimon) reported 4 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Steve B (@SteveB2Notts) reported 9 minutes ago from Clifton, England

  @virginmedia @Virgin Fix PPV Boxing now !

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 10 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  Chris Maltby (@ChrisMaltby) reported 12 minutes ago from West Bridgford, England

  @virginmedia 3rd time today. Can someone help me please?

• 
  James Armstrong (@iamj_armstrong) reported 17 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  B • C • B (@biancab_x) reported 22 minutes ago from Woolsthorpe By Belvoir, England

  @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

• 
  Marie Reynolds (@portergill) reported 22 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  Paul Dennison (@pdenno) reported 34 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Trent (@endpete) reported 35 minutes ago from Radcliffe on Trent, England

  @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

• 
  Matt H (@forestmatth79) reported 43 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  Ruth Machin (@ruth_machin) reported 45 minutes ago from Burton Joyce, England

  @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

• 
  NoGuyTest (@NoGuyTest786) reported 47 minutes ago from West Bridgford, England

  @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

• 
  Richard Loach (@rl1602) reported 48 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  paulwitneyphoto (@paulwitneyphoto) reported 50 minutes ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

• 
  Mark Haydock (@MarkHaydock5) reported 53 minutes ago from West Bridgford, England

  @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 53 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  worksopchap (@worksopchap) reported 55 minutes ago from Chadwell, England

  @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

• 
  Tony P (@WorTony) reported 55 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Russell Morrell (@stagladanddad) reported 58 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Laura Coxon (@looby1376) reported 58 minutes ago from Ruddington, England

  @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WRXTW🌊 (@twwenlock) reported 5 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Stephen Maddock (@stephenm68) reported 7 minutes ago

  @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

• 
  Skinny John (@JLTFC) reported 8 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Amanda Lee (@amandajlee_lee) reported 9 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  Dmh (@Dmhches) reported 10 minutes ago

  @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

• 
  Dr Sonali Misra (@MisraSonali) reported 11 minutes ago

  @virginmedia can you help as O2 account isn’t answering?

• 
  DaZzA (@aLpHaDaZzA) reported 14 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  Gary Adams (@GazzaAdams) reported 15 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Malcolm Day 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MalcDaySTFC) reported 18 minutes ago

  @virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.

• 
  The other M&M (@UnkUser99) reported 19 minutes ago

  @paullewismoney You've clearly never tried to cancel Sky or Virgin Media