Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Ilkeston and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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John D
(@Jdd535) reported
from
Stapleford, England
Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Jason (Kin3tic)
(@Jasoncarl79) reported
from
South Muskham, England
@virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Stewart
(@colonelstewart) reported
@virginmedia I have spent 40 mins going round and round in ever increasing circles trying to speak to human being with no success I want to renew my account so perhaps you can help on here ?
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Danny Twiss
(@TwissDanny) reported
@virginmedia hi can somebody please respond just spent 50 mins on hold to be cut off so far today spent 2hours on hold on phone and an hour on hold webchat I just want some help
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@virginmedia Without Internet it's running v slow through my mobile data but what are the links please?
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Andrew Tilling 1969
(@TillingAndrew) reported
@virginmedia So I have noticed virgin engineers working on something at the end of the street over the last couple of days. I thought this maybe a fix. But no it’s got worse since. Are you not bothered about the service or lack off you are now providing?
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@virginmedia No. The Tivo box is years old too. As I said, not a problem but surprising as equipment is v old now. And superhub not currently working, hence on hold!
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Ruth Merrington
(@RedDoorPhoto) reported
Hey @virginmedia my parents have no no WiFi for 3 days. They call the incident line, there’s no fault. Technician tells them there’s no issue, yet there is. It’s been turned in and off, as have all their devices. Can we get some help please?
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Kevin Gannon
(@kgannon1) reported
@virginmedia Yes justwifi. We don’t use wired connections here. They have tried to fix it using a network setting but doesn’t seem to be working
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𝒢𝑒𝓂𝒾𝓂𝒶
(@gemma20101) reported
@virginmedia trying to get through to discuss my complaint resolution but having no luck. Please can someone contact me to discuss my bill
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Binu Raj
(@binuraj77) reported
@virginmedia internet down since night of 2 December. Tried to book an engineer visit and you have put that on hold saying that your engineers are working hard. Unable to get through to your help line. No updates on when the issue will be resolved. Are you able to help?
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Adam Atkin
(@atkinleeds) reported
@virginmedia I don't need an estimated fix time, I need virgin to stop disrupting my service and Inturn my work every other day, its not like I pay £100 a month, oh, wait a minute