Virgin Media outages and service status in Radcliffe on Trent, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 36 outage signals in the last 24 hours around Radcliffe on Trent, including 35 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 9:28 PM GMT+1.
- TV (58%)
- Internet (23%)
- Total Blackout (6%)
- Wi-fi (6%)
- E-mail (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Radcliffe on Trent, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
TV | 1 hour ago |
|
Nottingham
|
TV | 2 hours ago |
|
Nottingham
|
TV | 3 hours ago |
|
Nottingham
|
TV | 7 hours ago |
|
Nottingham
|
TV | 9 hours ago |
|
Nottingham
|
TV | 9 hours ago |
Nearby cities with recent reports
38 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Jade Lewis (@JadeLewis92) reported from Felley, England@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Danny Austin (@PlasticDannyA) reported from Beeston, England@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Jason (Kin3tic) (@Jasoncarl79) reported from South Muskham, England@virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia how do I report a problem with our wifi and tivo box
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Nigel Hudson (@nghudson) reported from West Bridgford, England@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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gerisays (@activist84) reported from Beeston, EnglandWhen you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
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Ruth Machin (@ruth_machin) reported from Burton Joyce, England@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Laura Plumbley (@LauraPlumbley) reported from Kimberley, England@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Paul Dennison (@pdenno) reported from Beeston, England@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.
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Nigel Baker (@NigelBak3r) reported@virginmedia Same old lines that you trot out. What I want to know is when you are going to provide the service that I am paying you for. This issue has been ongoing for over 2 hours.
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simon (@simon201831) reported@virginmedia When will service be back approx
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English Bob 🇬🇧 🏴 (@EnglishBob714) reported@virginmedia @5IMON_ Send messages to those affected, and provide the service you are actually paid for!!
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Leeds💛For💙Life💛 (@Leedsforeversos) reported@swanseasucks @virginmedia Ours is the same hope virgin media making this issue right
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Gaz Gee (@gazaboy79) reported@virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out
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Paul (@Santaxmas) reported@virginmedia is tv still down?
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Carl Cavell (@Blue_Cav) reported@virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.
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kevin wye (@kevy1962) reported@5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to
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Adam (@thisjoyfulhavoc) reported@virginmedia Looks like Sky when it rains. WTF 😭