Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radcliffe on Trent, Nottinghamshire, England 12/04/2025 11:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston and Newark on Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham TV
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • forestmatth79 Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasmine13R Jasmine Reid (@Jasmine13R) reported

    @virginmedia The pavement was being dug up outside my property for new street lights and my internet cable was cut in half. For a week I was told “out for engineer all day today” every single day, twice a day. Then you contact me when I ask to be transferred to cancel my contract.

  • marc_1988 Marc McGlinchey (@marc_1988) reported

    @virginmedia hello I’ve just landed in Poland and my phone isn’t connecting. Please can you help? All I have been advised to do is call 07458333789 however this just dials out. I checked before leaving and was told my roaming was all switched on

  • HPanzarino helene panzarino (@HPanzarino) reported

    @virginmedia Update for you. Exactly what I asked to have done on call with customer service & was told required an engineer, was possible via customer service according to the engineer.Train your staff & recognise that it is customer SERVICE. @WhichMoney

  • fizzybeer Graeme Gascoigne 💙 (@fizzybeer) reported

    @virginmedia How do I go about getting a booster for my house? My signal upstairs is terrible at times.

  • SimonBlundell4 Simon Blundell (@SimonBlundell4) reported

    @virginmedia I don’t think I’ve been a week in the past year where there hasn’t been a problem for at least one day - time to switch I think.

  • nutterguy Nutterguy (@nutterguy) reported

    @virginmedia Having real problems with my new Virgin Media 1G install as the Hub 4 does not seem to be up to the job. If's failing to load admin pages and giving massive local latency. How do we get the Hub 5?

  • DavoteK Davo (@DavoteK) reported

    @stueyg87 @NickT85 @virginmedia Can confirm. Call centres are a shambles. Signed up with them and it was the most painful process we've gone through for a utility. Its like they're trying to scare you off or tarnish their brand. Simple issues that could have been easily corrected with a bit of competence.

  • mands1980 Amanda Guest (@mands1980) reported

    @virginmedia @JasvinderKando1 hours and hours ... so long i never get to speak to anyone!

  • gripusa Usman Bashir (@gripusa) reported

    @virginmedia I have been without the internet since last afternoon and unfortunately this is not a one off incident, the interruption of services have been quite a few in the last 6-8 months

  • hvymubfrtqpkj Helen White (@hvymubfrtqpkj) reported

    @hyoungcs1 @virginmedia Send a message to best_recovery19 on Instagram for help