Virgin Media outages and service status in Radcliffe on Trent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Radcliffe on Trent, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 23, 6:42 PM GMT+1.
- TV (65%)
- Internet (17%)
- Wi-fi (9%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Radcliffe on Trent, England
The most recent Virgin Media outage reports came from the following cities: Southwell, Ilkeston, Nottingham, Newark on Trent, Gedling District, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Southwell
|
Wi-fi | 17 hours ago |
|
Ilkeston
|
Internet | 20 hours ago |
|
Nottingham
|
TV | 1 day ago |
|
Newark on Trent
|
Wi-fi | 2 days ago |
|
Nottingham
|
TV | 3 days ago |
|
Nottingham
|
TV | 3 days ago |
Nearby cities with recent reports
8 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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John D (@Jdd535) reported from Stapleford, EnglandVirgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Russell Morrell (@stagladanddad) reported from Annesley, EnglandHey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Matt H (@forestmatth79) reported from Wilford, England@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Katy Oliver (@k28ykaty) reported from Sandiacre, England@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Chris hesketh (@cwis75) reported from Clifton, England@virginmedia No they were both rude and put the phone down .
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia @virginhelp any help with this yet?
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helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
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Phil NSNO (@Mccartney2Phil) reported@virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?
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margaret petrie (@maggiemumof7) reported@virginmedia Down again been down all night.
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Carl S (@screwy73) reported@virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄
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Me. Iam...... (@MCCsboy) reported@skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!
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gail hendry (@gail_hendry) reported@virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue
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Nicola Savory (@nicsavo83) reported@virginmedia how can I arrange a refund for lack of service? BB & TV down for nearly 24hrs, your call centre staff have been horrendous to deal with and I am sat inside on the best day of the year so far, awaiting an engineer - with zero confidence that they’ll actually arrive!
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Peter Totays (@p_tar) reported@LouiseMensch @virginmedia @Benleo The worst company!
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Steve Lewis (@drstevelewis) reported@SkyCricket Any chance UK tv viewers could watch this on our @virginmedia sets please? Channels 504 and 505 are not working and yes I have switched it off and back on (twice). We pay 💰s for this and the report service doesn’t seem to do very much, except send me round its loops. Not cricket
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Carl S (@screwy73) reported@virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers