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Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Newark on Trent.

CityProblem TypeReport Time
Nottingham Internet 1 day ago
Ilkeston Internet 3 days ago
Nottingham Wi-fi 4 days ago
Nottingham TV 6 days ago
Ilkeston Wi-fi 6 days ago
Nottingham Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • portergill
    Marie Reynolds (@portergill) reported from Clifton, England

    @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • looby1376
    Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • marksimms3
    Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • StephenKFrost1
    Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • ruth_machin
    Ruth Machin (@ruth_machin) reported from Burton Joyce, England

    @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

  • biancab_x
    B • C • B (@biancab_x) reported from Woolsthorpe By Belvoir, England

    @Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?

  • jph1962
    OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • k28ykaty
    Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • portergill
    Marie Reynolds (@portergill) reported from Clifton, England

    @virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • Taidhgh
    Mr T O'regan (@Taidhgh) reported from Beeston, England

    @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

  • _teecarts
    tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • DannyD678
    DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • matthew_poole30
    Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England

    @virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewbatross
    Lew (@Lewbatross) reported

    @Ofcom How do I file a complaint against @virginmedia

  • Massive_Nights
    Marke (@Massive_Nights) reported

    @xcaseybelcherx @virginmedia My Virgin Media is down, TV + broadband, but weirdly my Giffgaff 4g is mostly down too, comes and goes and is VERY slow. In North Belfast.

  • itsjamielike
    Jamie. (@itsjamielike) reported

    @virginmedia Can you confirm that Virgin customers are moving from the Vodafone network and getting transferred to o2? Is there a timeline for this? O2’s data network is awful.

  • _Clean_Nuclear
    Nuclear (@_Clean_Nuclear) reported

    @virginmedia What is the point. Virgin NEVER calls back when promising to resolve an issue. I'm not kidding. Sadly I'm still a customer. Multiple HOURS with your call centres to resolve a simple issue. None of the people manning the phones are empowered to solve problems not on preset lists.

  • LunchboxLogicYT
    LunchboxLogic (@LunchboxLogicYT) reported

    Okay.. 4:05am and my internet randomly goes off, @virginmedia wtf you doing?

  • Iceman4489
    iceland (@Iceman4489) reported

    @MarkEstero75 @virginmedia Sorry about that why not message GHOSTTECHIEE ON INSTAGRAM for help My friend had same issues but the help recover all passwords they’re highly recommended

  • yoksnod
    Don Skoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@yoksnod) reported

    @paulmc_96 @virginmedia Wasn't aware of this, but somehow doesn't surprise me. They spend so much time doing "maintenance" for so-called "improvements" ..I never see any improvement when they are done. Sick of it. Thanks for enlightening me though.

  • yoksnod
    Don Skoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@yoksnod) reported

    If I had £1 for every time my bloody wifi broadband died today (most days) ..3 guesses? Yep @virginmedia again. Most unreliable network 2022. #sofedup Right now it's down. Went off 10mins ago. Thanks 👏 Maybe I should stop paying my bill for every day I lose connection.

  • iulivv
    Adochitei Iulia (@iulivv) reported

    @virginmedia I’ve sent you a complaint 3 times and in 2 we no reply from you. Your customer service brought me to the point of an emotional breakdown, the broadband signal you provide is poor and yet you charge me for something I don’t have and never used!I dispute the 47£ charge

  • RetroArcadeMan
    ArcadeMan 🇺🇦 (@RetroArcadeMan) reported

    @mdf200 @NelsonBawheid @virginmedia Virgin converted mine in July but I never saw a reduction in price