Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saif
(@Sxif_mufc) reported
@virginmedia @HISTORYUK i am sick of having to speak to your foreign customer service who don’t even understand the problem and are rude and hang up constantly and don’t provide me with what i need when asking to be transferred this is what virgin media does for a loyal 8 year customer
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D
(@thatkurdy) reported
Which ever of your staff's initials PZ are is not helpful at all. This staff of yours with the PZ name initials said WiFi was reinstated again but guess what IT WENT DOWN AGAIN! @virginmedia
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D
(@thatkurdy) reported
@virginmedia you guys are not fooling us. Check out the hashtag Virgin Media. It'll show people's WiFi's have gone down again
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Ricardo
(@ricardo15094501) reported
@AlyannaMcKenna @virginmedia @HISTORYUK Not being funny, but your broadband isn't exactly offline, if it's only your Ethernet which doesn't work. Have you verified it works on another network through the NIC?
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ÉimíQuinn💙🏴💙
(@quinn_rori) reported
@virginmedia I’ve already been through this over two years ago when I was told it was paid in full & account closed. The collection threat letter? yeah I paid that too. Because I can’t waste time fighting it as I can lose my job if I have collection issues on my credit report.
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Connor Loman
(@loudTHXnoise) reported
@virginmedia @Tgay24866907 It’s not the game it’s the whole soton area. It says online that no one is having issues in soton but in highfield I don’t know someone with virgin media who’s thing is working, devices connect to the router but then say no connection after that.
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Izzie d
(@ebushell8) reported
@virginmedia Esp as I choose to leave due to your price hike. The advisor couldn't even understand my problem as English isn't their 1st language or I them. I was told I was finished my contract and could leave with no early exit fee but that was not correct. Now they are still charging me
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msssannn
(@zunairah130409) reported
@virginmedia The issue is still ongoing! Fix up virgin media!
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DMS
(@Dsprules1) reported
@virginmedia internets continuously down at the moment, you should be paying us at this rate
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Andy Mellor
(@AndyMellor) reported
@virginmedia And still intermittent service! Very poor for the price we’re paying 😡😡