Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, and Newark on Trent.

City	Problem Type	Report Time
Ilkeston	Internet	10 hours ago
Nottingham	Wi-fi	1 day ago
Nottingham	TV	3 days ago
Ilkeston	Wi-fi	3 days ago
Nottingham	Internet	4 days ago
Nottingham	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

• 
  Steve Barlow (@red_dog14) reported 2 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 6 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Dane (@Forest_Dane) reported 7 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 13 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  helen (@helen6253) reported 23 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 25 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  paulwitneyphoto (@paulwitneyphoto) reported 26 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  Sushrut (@Sushrutuk) reported 27 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 28 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 30 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Nigel Hudson (@nghudson) reported 30 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Ken Godber (@GodberKen) reported 35 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  richard taylor (@richardtaylor37) reported 36 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Paul Dennison (@pdenno) reported 36 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Nigel Hudson (@nghudson) reported 40 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Simon Noone (@NooneSimon) reported 47 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  gerisays (@activist84) reported 50 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  richard taylor (@richardtaylor37) reported 50 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Chris Maltby (@ChrisMaltby) reported 58 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  John Puxty (@JohnPuxty) reported 60 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily (@ErHes1997) reported 1 minute ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  Dave Carolan (@davecarolan) reported 4 minutes ago

  @virginmedia Nope. They have now said it’s Monday but they’ve said certain days for more than a week. Currently paying for a service not being provided.

• 
  Dec Staley (@DecStaley24679) reported 5 minutes ago

  @virginmedia been on the phone And on chat since 13.00. Chat gave us a quote for renewal. But now on the phone there not doing it. And the chat conconveniently keeps going down when discussing this. Waste of time.

• 
  kasule (@wearekasule) reported 5 minutes ago

  @virginmedia ML5 Coatbridge - Any news on fixing the problem ? Thanks

• 
  stuart (@bondspice) reported 6 minutes ago

  @virginmedia That's the problem, the best existing deal. Existing customers on double what new customers have?

• 
  Kazcol61 (@Karenslate5) reported 6 minutes ago

  @virginmedia Your absolutely appalling customer services

• 
  Anup (@anuppatel1980) reported 7 minutes ago

  @virginmedia Appalled by your existing customer deals vs new. How is it that loyal customer who have been with you for multiple years get a worse deal than new. Poor! V poor !

• 
  Paula H (@Mamabear5723) reported 13 minutes ago

  @virginmedia Long time for replying? Lot's of scam messages around this issue 😒 It was off for over 12hrs then the next day, it started again 5.30pm & lasted for 20 mins losing connection intermittently. It is ok now but for how long? Dreadful service 😪 😫

• 
  Liam Woods (@LiamWoodsXxX) reported 16 minutes ago

  @virginmedia 27 years of being with NTL and Virgin and the latest renewal offer is quite frankly disgusting. I spoke with a customer advisor and despite all the benefits/discounts being applied, a £2.45 pm reduction is all that can offered.

• 
  Dec Staley (@DecStaley24679) reported 20 minutes ago

  @virginmedia Finally sorted. 4 and a half hours later. @virginmedia customer service is awful