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Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Newark on Trent.

CityProblem TypeReport Time
Nottingham Internet 3 days ago
Ilkeston Internet 5 days ago
Nottingham Wi-fi 6 days ago
Nottingham TV 8 days ago
Ilkeston Wi-fi 8 days ago
Nottingham Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • ShirleyBosworth
    Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡

  • CarlyssWorld
    Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • psanchezc
    Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia What great service your emergency phone number is invalid for your expansion works.

  • Mary_C_Oliver
    Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • Kizztronice
    Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • TuesdyB
    Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • mattdowning5
    matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • guchmanku
    Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • lightpro
    Paul Saxby (@lightpro) reported from Balderton, England

    @virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..

  • Toonbazza
    Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • ShirleyBosworth
    Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.

  • Toonbazza
    Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • katephus
    kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • ShirleyBosworth
    Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish

  • GraemeDixon_
    Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DWR_93
    1 #FREEBILLY (@DWR_93) reported

    @virginmedia Your not sorry. Every year I have the same issue. Your company is a joke.

  • LK_Pennington
    Louise Pennington (@LK_Pennington) reported

    We're switching from @virginmedia due to the fact that price has gone up and our TV is becoming increasingly useless. Now we can't access STV as the connection is too slow.

  • JuneRei29195898
    June Reid (@JuneRei29195898) reported

    @virginmedia Don't have 4G option. This is not a handset issue but a virginmedia issue. Had problems with a previous handset which I upgraded to the Note. Sort this out or I'll change phone provider. You don't need to Google the issue. Check your complaints log

  • Naomiworldz
    naomi davies (@Naomiworldz) reported

    @virginmedia Hi - as usual - says no local issues ! But that’s not new - usually says that until it doesn’t say that

  • AndrewJamesRay3
    Andrew James Raymond Hill (@AndrewJamesRay3) reported

    @virginmedia so wifi completely not working and 1st available engineer appt is Thurs next??!!! Two people home working. Is this the really best u can offer? #virginmedia #customerservice

  • AndrewJamesRay3
    Andrew James Raymond Hill (@AndrewJamesRay3) reported

    @virginmedia That it completely unacceptable. We have no internet yet have to wait until Thursday? How can that be considered a reasonable service offer? We pay for internet and currently have none. All we are asking is for you to provide what we currently pay for.

  • booyakka619
    TwoJacks (@booyakka619) reported

    @virginmedia I am not ringing them when and if I get a call I will cancel I am going to cancel the direct debit that was setup

  • MJGgraphics
    MJG (@MJGgraphics) reported

    @virginmedia Hi, no issues showing up. It’s only WiFi, I am getting really bad signal strength upstairs, and it’s not even a large home. Other users generally sit next to the router so don’t experience many problems

  • Fonril
    Fon_Ellard (@Fonril) reported

    @VirginMedia_TV This is very unfair on the parts of the country where access to Virgin Media tv is not possible. You're alienating those relying on terrestrial or Sky to get their channels, mostly rural areas. Go national with your service please and be fair.

  • Zappyvera
    ZappyCool (@Zappyvera) reported

    @virginmedia It looks like my twitter account was blocked by you, my direct messages to you are failing. I need to make a formal complaint