Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radcliffe on Trent, Nottinghamshire, England 12/19/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham and Newark on Trent.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Total Blackout
United KingdomNewark on Trent Internet

Community Discussion

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Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • PantherAS90 andrew💫 (@PantherAS90) reported from Clifton, England

    @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

  • DirtyLyle Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

  • roberto85 Rob Parker (@roberto85) reported from Beeston, England

    @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

  • BigGasson44 Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • iamj_armstrong James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

  • forestmatth79 Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • Dr_Stav Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • DirtyLyle Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Still bad this evening. Pixelating all over the screen.

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

  • Jdd535 John D (@Jdd535) reported from Stapleford, England

    Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

  • kokiekola Koa (@kokiekola) reported from Awsworth, England

    @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gregarus Greg hook (@gregarus) reported

    @virginnomedia @virginmedia Don’t think so after the way @virgin have treated us,we are cancelling direct debit due to your poor service and you can do what you have to do to get the remaining monies for wrongly signing us up for another year (which has now turned into 18 months)

  • Matt48200234 Matt (@Matt48200234) reported

    @virginmedia So I have been calling since the beginning of march,spoken to many people gotten nowhere.I have been on your text service since 3pm still waiting and gotten nowhere.I will take this further and request my mobile back and cancel all services with you for no fee as per ofcom.

  • Mr_Bootsie Mr Bootsie!🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mr_Bootsie) reported

    @virginmedia truly shocking customer service !!

  • Jdc_201196 JD (@Jdc_201196) reported

    @OkeDoke19915124 @virginmedia Hi just had the same experience with the same guy zeldy some cocky replies too and constantly trying to flog a different service i did go for one of them actually

  • HokusBloke Prof.Audiobooks 💙 (@HokusBloke) reported

    Blimey, and everyone thinks Virgin Media is bad...I'd go back to them in a heartbeat over BT! Tried to book in installation for the new house...and they DON'T install on weekends (or even just Sats!) What a load of cobblers...some of us have to work weekdays!

  • sSteelZz SteelZz (@sSteelZz) reported

    @virginmedia I believe it’s a whole, acting up the entire weekend and then today. Everyone in my house and going online it’s the same for a whole lot more people with the same issue. On stream while playing constantly wifi connections and it got disconnected on the weekend. Had to stop today.

  • CiaranWest A Scribe Called C.West (@CiaranWest) reported

    Virgin Media's broadband for the last two days has been so slow I'm half expecting to hear the dial-up modem noise when I stick Netflix on.

  • virginnomedia VirginNoMedia (@virginnomedia) reported

    @jamesdoddsy @virginmedia We would love to help, but it goes completely against our customer service motto: Frustrate, Irritate & Always Late

  • personalsigh Chris in the Morning (@personalsigh) reported

    @virginmedia for the past three days I've been trying to get past your infuriating automated system to speak an actual human! We've just moved house and it has several WiFi blackspots (your app insists it doesn't) so I want to get a booster can someone please help me!!

  • cadeharry Nightsky Ceilings (@cadeharry) reported

    @virginmedia Monday morning as this issue should of been flagged 12mths ago . keeps dropping out & im paying for 500mb best i get is 100mb then 30mb so feed up nobody is listening.