Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radcliffe on Trent, Nottinghamshire, England 01/28/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Ilkeston, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomNewark on Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • szymon__j Szymon (@szymon__j) reported from Balderton, England

    @virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • Olivia_M94 💜Olivia💜 (@Olivia_M94) reported from Bingham, England

    Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • 1_NewarkOutlaw Chris North (@1_NewarkOutlaw) reported from Balderton, England

    25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Solitarymusing1 Solitarymusings (@Solitarymusing1) reported

    @virginmedia - you really need to do something about your customer service department when it comes to technical issues! Absolutely horrendous experience 2 days in a row! Then had to ask to speak with the manager,& low & behold,I suddenly get an appt for a technician to visit!

  • lisamcravey Lisa McRavey (@lisamcravey) reported

    @virginmedia I've spoken to literally 15 different people, including tech support and customer retentions. Apparently no-one can waive the £250 activation fee... I was advised to buy an Amazon Fire Stick as a workaround!

  • Chloe_beeney03 Chloe 👩‍⚖ (@Chloe_beeney03) reported

    @virginmedia our service is completely down. There was someone doing work in our area today and at 2:30pm we were told it was fixed. However our TV and internet are still down. Any help?

  • MasonL17 Mason Longman (@MasonL17) reported

    @virginmedia getting fed up of coming home from work and the broadband not working! And yet they still expect me to pay the full bill each month for their problems!

  • RobKilbey Rob Kilbey (@RobKilbey) reported

    @virginmedia on friday morning (3/2/23) your customer service 150 team could not process my service cancellation request because your systems were down

  • neilguest Neil (@neilguest) reported

    @virginmedia No this didn’t work, I had a message saying that the postcode and surname don’t match! But I have already put these in and checked! Also what about the TiVo box which when watching recorded shows keeps freezing and jumping? I also have this problem!

  • LouiseS24989172 Louise Smith (@LouiseS24989172) reported

    @virginmedia No problem we have just resent it. Thanks

  • DaleGribble6 Jimmy Bell (@DaleGribble6) reported

    @virginmedia your customer service is shocking just been on a call for over 45 minutes trying to cancel my account call ends and its still not been cancelled. Shite service

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

  • nathbevan nathan bevan (@nathbevan) reported

    @virginmedia how do I complain to an actual person? Your WiFi service is laughable. Cancelling contract if this issue isn’t sorted. Utterly sick of being given the runaround