Virgin Media outages and service status in Radcliffe on Trent, England

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Ilkeston, Southwell, Gedling District, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	2 days ago
Newark on Trent	TV	3 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

• 
  Steve B (@SteveB2Notts) reported 1 minute ago from Clifton, England

  @virginmedia @Virgin Fix PPV Boxing now !

• 
  Simon Noone (@NooneSimon) reported 1 minute ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  worksopchap (@worksopchap) reported 2 minutes ago from Chadwell, England

  @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

• 
  richard taylor (@richardtaylor37) reported 4 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Baz (@baz_007) reported 7 minutes ago from Chadwell, England

  @virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line

• 
  Jonathan SC ن Esq. (@jonathansc) reported 8 minutes ago from Wilford, England

  @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

• 
  Tony P (@WorTony) reported 12 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  John D (@Jdd535) reported 24 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Jonathan SC ن Esq. (@jonathansc) reported 25 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  RIGGO (@rigg0o) reported 27 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Chris Maltby (@ChrisMaltby) reported 27 minutes ago from West Bridgford, England

  @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 32 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  Ken Godber (@GodberKen) reported 34 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 39 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  Marie Reynolds (@portergill) reported 45 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  Ken Godber (@GodberKen) reported 49 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  John D (@Jdd535) reported 50 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Ian Siara (@IPSiara) reported 53 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  James Armstrong (@iamj_armstrong) reported 56 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Amanda (@imageprincess) reported 56 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joy Harris (@bengalisgirl) reported 7 minutes ago

  @virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour

• 
  Brandon Fletcher (@FletchLCFC92) reported 7 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 9 minutes ago

  @OliverGMcManus @virginmedia They should pay you automatic compensation thru the Ofcom scheme, it is about £6 a day. If they do not agree to pay it, then take them to an Ombudsman service.

• 
  TB (@Peerabeee) reported 10 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  O2 (@O2) reported 15 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 16 minutes ago

  I am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price

• 
  Philip todd (@Twobobtodd) reported 17 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  Urban Groove (@Urban__Groove) reported 20 minutes ago

  @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

• 
  Mr Nash (@Nasher6328) reported 23 minutes ago

  @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

• 
  Ollie McManus (@OliverGMcManus) reported 27 minutes ago

  @virginmedia I have raised a complaint and they haven't addressed it for me.