Virgin Media outages and service status in Radcliffe on Trent, England

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Southwell, Newark on Trent, Gedling District, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	21 hours ago
Ilkeston	Internet	22 hours ago
Ilkeston	Internet	1 day ago
Ilkeston	Internet	1 day ago
Ilkeston	Total Blackout	2 days ago
Nottingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

• 
  paulwitneyphoto (@paulwitneyphoto) reported 3 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  James Armstrong (@iamj_armstrong) reported 13 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  richard taylor (@richardtaylor37) reported 14 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Chris Maltby (@ChrisMaltby) reported 15 minutes ago from West Bridgford, England

  @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

• 
  Darren Carson (@DazCarson68) reported 17 minutes ago from Chadwell, England

  @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

• 
  Danny Austin (@PlasticDannyA) reported 20 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  John D (@Jdd535) reported 20 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Paul Dennison (@pdenno) reported 23 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 26 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Chris Maltby (@ChrisMaltby) reported 32 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  Pessimistic Palace Fan (@matthew_poole30) reported 33 minutes ago from Balderton, England

  @virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that

• 
  Jonathan SC ن Esq. (@jonathansc) reported 39 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Big Gas (@BigGasson44) reported 41 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Jonathan SC ن Esq. (@jonathansc) reported 43 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  John Puxty (@JohnPuxty) reported 46 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Gordon Foster (@rainworthgord) reported 48 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Trevor Smith (@MrSmithInNotts) reported 50 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 53 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Ken Godber (@GodberKen) reported 58 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Mark Smith (@e2mrk_mark) reported 58 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca (@RumouredRebecca) reported 6 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Kyle (@daddytoatribe) reported 14 minutes ago

  @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

• 
  Yogesh (@meta_element) reported 17 minutes ago

  @virginmedia virgin media your customer support for broadband billing is such a pain to deal with. Shame on you.

• 
  d_f1888 (@df1888) reported 19 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  Robert Joesbury (@RobertJoesbury) reported 21 minutes ago

  @virginmedia my internet is down, any chance of an update please?

• 
  Brian N (@BrianNicholso16) reported 23 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  KD (@unknownkd99) reported 24 minutes ago

  @virginmedia Any reason an engineer hadn't managed to fix our internet issue and instead delayed the fix estimate twice now leaving us without internet for 2 weeks and trying to charge us £700 to leave when your not providing your service?

• 
  Rebecca Réva (@AvaniEbony666) reported 25 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Bill Y (@BillY18201250) reported 28 minutes ago

  @PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.

• 
  L 💉 (@Karma_Soul) reported 30 minutes ago

  @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up