Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radcliffe on Trent, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 1 day ago |
|
Nottingham
|
Wi-fi | 2 days ago |
|
Nottingham
|
TV | 4 days ago |
|
Ilkeston
|
Wi-fi | 4 days ago |
|
Nottingham
|
Internet | 5 days ago |
|
Nottingham
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Jason Jordan (@DoubleJay180) reported from Cotgrave, England@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Barry Penaluna (@Toonbazza) reported from Bingham, England@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Barry Penaluna (@Toonbazza) reported from Bingham, England@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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Gareth Smith (@gaz_smith123) reported from Ilkeston, EnglandArea 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Barry Penaluna (@Toonbazza) reported from Bingham, England@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Carrie (@xCarrie82x) reported from Kimberley, England@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Barry Penaluna (@Toonbazza) reported from Bingham, England@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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Mary Oliver (@Mary_C_Oliver) reported from Beeston, England@virginmedia Also, the number is not working
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brian alvin (@justrunningnow) reported from Sandiacre, England@the____ghost @virginmedia Its broken
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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matt downing (@mattdowning5) reported from Selston, England@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Jason Jordan (@DoubleJay180) reported from Cotgrave, England@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Barry Penaluna (@Toonbazza) reported from Bingham, England@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dureen (@DureenA85) reported@virginmedia would your team call to upgrade equipment because I've been a customer for over 1 year?
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charlotte (@charlcttelilley) reported@virginmedia my tivo box is saying "this channel is not authorised" for every channel- including bbc1 etc. how can i fix this
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Kellogs (@originalkellogs) reported@virginmedia Yes. Tried them all with no success I’m afraid. No idea what else to try which is why I am hoping you can help 🤞
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Xavier (@ohnoitisXavier) reported@virginmedia is a complete joke. I can't afford to pay my bill this month but I can pay it next month but instead of giving me a break they just threaten to block my access to internet and tv -.- **** show
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Xavier (@ohnoitisXavier) reported@virginmedia I normally always pay on time so I have never needed an extension before. I was told by a member of your team on the 10th that I didn’t owe any money on the 10th of January but then I get a call from the collections team saying I do
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stuart shawcross (@stuartshawcross) reported@virginmedia I waited online for 30 mins this morning and got nowhere. I must say you make it so incredibly difficult to cancel, it actually puts me off staying with Virgin.
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Jakub Koudela 🇨🇿 (@realjakub86) reported@virginmedia hi, no outages reported in my area. What would this screen suggest? Laptop connected via LAN on virgin router? Is new router required or are there any issues nearby? Thank you
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kevin duffield (@theshortblue) reported@virginmedia Still waiting CW, is this the equivalent of being cut off by the installations team this morning on the telephone? Why not direct message me and help with the problem?
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TheJrue (@Kamikazerub) reported@virginmedia Thought you were going to add something after my reply, but you probably had the 'our team is trying to fix the issue it as fast as possible' in your pocket and since I used it already you chose just no to answer. Fair...
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F (@RogueFYHL) reported@virginmedia Yes they are. I've uninstalled and reinstalled. Android O/s is up to date. If you type in priorty app in to twitter, loads of people are having problems.