Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Kirkby in Ashfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Newark on Trent |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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suzanne
(@bookmagpie) reported
@virginmedia Text service is also not working, I just don't get any response after the first automatic one - I've tried phoning but have been hanging on for a long time and I need my phone for work so kind of struggling for options
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia so 13 days of excuses and fix by dates. You say it's fixed to avoid paying compensation, only to lie about another issue, each magically updated to fixed before the 2 days is up to claim. Hundreds of customers saying the same. Reporting you to Ofcom
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h4ppyfl0wer
(@h4ppyfl0wer) reported
@virginmedia No known outages. The 0800 days they are “making things better” and should be normal at 1.15pm” that message was in all day from 12pm through to 6pm and beyond. I’d this something very local as the status says no know issues. This is ridiculous I want to know what’s happened!
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ASalt
(@AmSalt12) reported
@virginmedia How am I supposed to change upgrade when online website wont allow me to???!!!!! Am disgusted with your service. Any help??
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Garry Brown
(@majson83) reported
@tdevilinc1 @virginmedia Exactly the same timeframes showing for me in UB5 also. Went down weds bout 930ish. They said up at 9am Thurs which it wasn't then 10am site said aware of issue....working from home...or not
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EBow Photo
(@ebowphoto) reported
@virginmedia I’m a vm customer our home phone dials out but won’t receive calls, this is after a recent engineer visit which ended in phone being connected to hub and a new phone number !please contact me ASAP
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Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia Are they? What's the issue?
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Jassi Sunner
(@JassiSunner) reported
@virginmedia Hi, I have been trying to call you but I keep getting told “it is not been possible to connect your call” and online help is useless. Can you help please? Thanks.
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Matthew
(@Matthew99029297) reported
@jouskaneurons @virginmedia Zeena are you in the Northolt/Greenford/Ruislip area? We won't even be getting the £8 a day automatic compensation if you are because they fraudulently marked the issue as fixed yesterday morning and then recreated the exact same fault under a different fault number.
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Pure Braw
(@pure_braw) reported
@FishPi314 @virginmedia Funny, they tried £3 on mine! Just spent 3hrs on phone, crazy service...