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Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radcliffe on Trent, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Newark on Trent.

CityProblem TypeReport Time
Nottingham Internet 24 hours ago
Ilkeston Internet 3 days ago
Nottingham Wi-fi 4 days ago
Nottingham TV 6 days ago
Ilkeston Wi-fi 6 days ago
Nottingham Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • Toonbazza
    Barry Penaluna (@Toonbazza) reported from Bingham, England

    @simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • loobilou
    heathermayfield (@loobilou) reported from Balderton, England

    Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.

  • mattdowning5
    matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a Β£1 a message for a message never sent or received. Criminal.

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • teaguestar
    Paul (@teaguestar) reported from Clifton, England

    @virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage

  • justrunningnow
    brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dingdinghopkin @winnits @virginmedia Product good, terrible company.

  • DoubleJay180
    Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia What great service your emergency phone number is invalid for your expansion works.

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • Toonbazza
    Barry Penaluna (@Toonbazza) reported from Bingham, England

    @jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • Toonbazza
    Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • xCarrie82x
    Carrie (@xCarrie82x) reported from Kimberley, England

    @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

  • acmtix
    π˜Όπ™™π™–π™’πŸ° (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nigel_nigbob
    Nigel πŸ’™ (@nigel_nigbob) reported

    @TheFlyingKipper @virginmedia They are due for a call from me soon. Had a planned power cut this morning in our area but they didn't tell virgin media. When it went off there was a large scale outage and they got into a panic.

  • dixonrussell
    Russell Dixon (@dixonrussell) reported

    @virginmedia Hey guys, myself & my partner have recently upgraded our wifi/tv package, however the provided cabling isn't long enough to get from the wall to the TV/router (due to the router and TV box needing to be physically connected)...can you help???

  • MrRedfernGT
    Mr.Redfern 🏴󠁧󠁒󠁳󠁣󠁴󠁿 πŸ‡ΊπŸ‡¦ (@MrRedfernGT) reported

    @virginmedia I'm not dealing with webchat. I've been waiting in a que to chat to someone for the past few days only fir the que to go to zero and then "connecting" with nothing. Horrendous service.

  • farinabp
    Farina (she/her) (@farinabp) reported

    @virginmedia I will. It's still not fixed despite the fix time of 14.45 earlier

  • PSTimJones
    Tim Jones (@PSTimJones) reported

    @virginmedia Yes, and called you 4 times and been told every time the issue is fixed, I now have had to raise a complaint in the hope it gets sorted.

  • wrgoodridge
    w.r.goodridge (@wrgoodridge) reported

    @virginmedia It’s been going on for a month Virgin has sent the phone back to the customer not repaired. Do you have an email address I can send you all the information?

  • kellypreedy
    Kelly Preedy πŸ’« (@kellypreedy) reported

    @virginmedia I tried that. I ended up on a text conversation, then on a whatsapp chat. Eventually, after 6 hours of try & endless repetitions, I finally got someone to cancel my contract. What a nightmare, what a waste of time.

  • Veraithy
    Veraithy (@Veraithy) reported

    @virginmedia I have recently solved my issue by leaving my router off for a while, thanks for helping anyway.

  • wrgoodridge
    w.r.goodridge (@wrgoodridge) reported

    A relative has spent over 4 weeks trying to sort out her broken phone with @virginmedia a disabled pensioner with no help at all from so called customer service! Appalling Virgin Media no empathy or help at all!

  • MichaelButlin
    Michael Butlin (@MichaelButlin) reported

    .@virginmedia BROADBAND DAMAGE TO ROADSIDE CABINET Location Off Lincoln Avenue Twickenham In the alleyway to Selkirk Road #TWICKENHAM .@LBRuT_Help Information only