Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radcliffe on Trent, Nottinghamshire, England 12/13/2025 08:30

December 13: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Ilkeston and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewark on Trent Internet
United KingdomNewark on Trent Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • Sushrutuk Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JimJaamPlays JimJaam (@JimJaamPlays) reported

    @virginmedia There is a yellow light on my router. I’ve done everything required. It’s been reset multiple times today. Can we also address my slow speeds? I’m paying to get 350 download, I’m never anywhere near that.

  • Treds99003932 Treds (@Treds99003932) reported

    @mouthwaite @virginmedia My son has called them twice and in total has been on hold 2 and a half hours to cancel his contract. He still hasn’t managed to get through. It’s the only way you can contact them...shocking service @virginmedia thank goodness I’m with Sky!

  • KerryScott27 Kerry Scott (@KerryScott27) reported

    So after waiting for my reply to my complaint to @virginmedia I received a letter to tell me to "fix it yourself".. dont know whether to laugh or cry 🙈 that's it then, @SkyUK it is.

  • PeliCaz1000 Dr CJ Remaining in a mask 💙 🔶 🇬🇧🇪🇺 3.5% (@PeliCaz1000) reported

    @virginmedia Thanks. How can you check the services via the forum? If I do it, I assume it won't help if by account name? Diane is so fed up she just wants to leave VM, and isn't confident enough with the tech to start writing on the forum, but the phone help when she got through was useless

  • invintauk INVINTA (Natalie) (@invintauk) reported

    @virginmedia Yes, I did it about 30min ago. Now I can see VM networks listed in the available Wifi networks on my devices, but it says 'Internet may not be available. Connect to another network.'

  • RyRyWalker RyRy Walker (@RyRyWalker) reported

    I’m not sure what is worse - Virgin internet or Virgin’s customer service? @virginmedia

  • DeanLongman1 Dean Longman (@DeanLongman1) reported

    @virginmedia It says about rebooting it which I have done and the tv boxes but still not working

  • CB22_CS CeeRN (@CB22_CS) reported

    Virgin media down again due to the 0.3 micro-centimetres of snow outside causing major disruptions

  • marinela_iulia iulia marinela (@marinela_iulia) reported

    @virginmedia I'm on hold as looks there is a technical issue with the calls ☹

  • harry_horton Harry Horton (@harry_horton) reported

    @virginmedia Hi, I've called several times since and used the text message. Can't get through to anyone. I need to cancel my service before I move out in three weeks. Is there no way I can do this over email?