Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KingLear
(@Followe67362989) reported
@sleepless_leon @VirginMediaIE @virginmedia I have no doubt that Suzanne is doing her best with the info she has. Unfortunately she is the frontline customer contact and the only person we can deal with.
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Justine
(@justinewat12) reported
@virginmedia Yes i have checked… could be down until 4pm.. will you be paying me a days lost work?
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Nicola Davidson
(@NicolaD21295051) reported
@virginmedia How you deal with issues / complaints is what a company is judged on and you’ve failed. The fact you have to send lots of boosters out ( as told by your cos agent) shows your service is either inferior or a money making scheme for the boosters to increase the monthly charge
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@virginmedia It is, however I’ve still not been compensated for the outage (like I thought). “Automatic” compensation supposedly🙄
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Paul B | Reform democratic system of UK
(@Paul_Briley) reported
@virginmedia Several times. But this morning I have now been able to get the information. Oh, and the internet is back up and running. You clearly need to add extra juice to your help pages when your broadband service breaks.
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Neelam Patel
(@neelampatel80) reported
@Gem_Dx @virginmedia @NetflixUK It’s a complete joke. I have been told I would get a cheque I have this on email. Yet every agent I speak too claims I am lying and yet no one wants to see the email. I have been in this horrible situation since July to no resolve. I am still waiting for returns envelope too
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Darren
(@druled) reported
@virginmedia I am still left with shocking speeds after everything we did yesterday. Bouncing between 10 and 30Mb down and under 1Mb up. I’ve checked all cabling, set hub back from modem mode, to router, and back again. All that did was stabilise the bouncing, the speed is still much slower.
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Unknown
(@Unknown44057350) reported
@virginmedia @virginmedia have you got an update on this issue as it’s still not been updated yet thanks
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chloe bailey
(@chloelizbailey) reported
@virginmedia The complaint website isn’t working
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Jackie Patel
(@jackiep72394188) reported
@virginmedia I have called up twice in the last 2 months to ask for a new power cable for my virgin box. First you sent a new remote control and I haven’t had anything after the last call. Was on the phone for half an hour each time. Please help.