Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radcliffe on Trent, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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Wi-fi | 6 days ago |
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TV | 8 days ago |
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Wi-fi | 8 days ago |
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Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Carly (@CarlyssWorld) reported from West Bridgford, England@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Patricio R. Sanchez (@psanchezc) reported from Beeston, England@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Jason Jordan (@DoubleJay180) reported from Cotgrave, England@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Mary Oliver (@Mary_C_Oliver) reported from Beeston, England@virginmedia Also, the number is not working
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Gareth Smith (@gaz_smith123) reported from Ilkeston, EnglandArea 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Jason Jordan (@DoubleJay180) reported from Cotgrave, England@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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matt downing (@mattdowning5) reported from Selston, England@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, EnglandJoining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Barry Penaluna (@Toonbazza) reported from Bingham, England@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Barry Penaluna (@Toonbazza) reported from Bingham, England@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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owen scrimshaw (@owen40uk) reported from Beeston, England@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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kate kells (@katephus) reported from Ilkeston, England@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1 #FREEBILLY (@DWR_93) reported@virginmedia Your not sorry. Every year I have the same issue. Your company is a joke.
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Louise Pennington (@LK_Pennington) reportedWe're switching from @virginmedia due to the fact that price has gone up and our TV is becoming increasingly useless. Now we can't access STV as the connection is too slow.
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June Reid (@JuneRei29195898) reported@virginmedia Don't have 4G option. This is not a handset issue but a virginmedia issue. Had problems with a previous handset which I upgraded to the Note. Sort this out or I'll change phone provider. You don't need to Google the issue. Check your complaints log
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naomi davies (@Naomiworldz) reported@virginmedia Hi - as usual - says no local issues ! But that’s not new - usually says that until it doesn’t say that
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Andrew James Raymond Hill (@AndrewJamesRay3) reported@virginmedia so wifi completely not working and 1st available engineer appt is Thurs next??!!! Two people home working. Is this the really best u can offer? #virginmedia #customerservice
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Andrew James Raymond Hill (@AndrewJamesRay3) reported@virginmedia That it completely unacceptable. We have no internet yet have to wait until Thursday? How can that be considered a reasonable service offer? We pay for internet and currently have none. All we are asking is for you to provide what we currently pay for.
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TwoJacks (@booyakka619) reported@virginmedia I am not ringing them when and if I get a call I will cancel I am going to cancel the direct debit that was setup
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MJG (@MJGgraphics) reported@virginmedia Hi, no issues showing up. It’s only WiFi, I am getting really bad signal strength upstairs, and it’s not even a large home. Other users generally sit next to the router so don’t experience many problems
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Fon_Ellard (@Fonril) reported@VirginMedia_TV This is very unfair on the parts of the country where access to Virgin Media tv is not possible. You're alienating those relying on terrestrial or Sky to get their channels, mostly rural areas. Go national with your service please and be fair.
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ZappyCool (@Zappyvera) reported@virginmedia It looks like my twitter account was blocked by you, my direct messages to you are failing. I need to make a formal complaint