Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alberto Padrones
(@bertubrio) reported
@virginmedia Thanks @virginmedia, but still the expected fix is 18:00 which leaves me an whole working day with 4G on my phone, which I'll probably run out
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chrisoregan
(@chrisoregan) reported
@bigevilboss @virginmedia I often encounter people who actively use the WiFi modem from their provider and then moan when it doesn’t work properly. Never use your provider’s WiFi, they are universally bad. Replace it with a dedicated router that has just one job. I speak as someone who has a mesh :)
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Niamh Murphy
(@niamhcrmurphy) reported
@virginmedia I’m confused about the amount I owe for a broadband package I only had for one month on a rolling contract. I made sure to cancel on time and was assured there would be no extra charges, however I have been billed on three separate occasions. Can you help with this?
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Beverly Carr
(@BeverlyJCarr3) reported
@virginmedia you are an absolute disgrace! Student daughter called to cancel contract on Saturday, was in effect lied to. Your so called customer service advisor just keeps repeating a script…and apparently I can’t speak with anyone more senior!
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Darren
(@Darren6270) reported
@virginmedia broadband has just gone down yet your service status is telling me everything is fine !!!!!!!!
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Darren
(@Darren6270) reported
@virginmedia It doesn’t work with this service either.
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N Mehta
(@Just_Ranting2) reported
@virginmedia Honestly, you have to wonder if virgin media know anything about consumer law. They think they are above following the law. With a response like that no wonder your customer service is one of the worst performing out there. But do you care ... no.
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Dave Seddon
(@Sedds_lep) reported
@virginmedia Give me a nudge at 4.15. I accept that faults happen but it seems a daily problem at the moment.
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Gareth Roberts
(@GarethRoberts7) reported
@virginmedia I am unhappy with your proposed resolution to my complaint but when I call there is no option to speak to complaints team? How can I express my unhappiness with the resolution?
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N Mehta
(@Just_Ranting2) reported
@virginmedia Yes, which is @YodelOnline . But it is also the sender's responsibility to ensure it reaches the customers. Not the customer's responsibility to chase virgin media's suppliers. As @YodelOnline have confirmed, they cannot release any information to me as I'm not the sender.