Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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B • C • B
(@biancab_x) reported
from
Woolsthorpe By Belvoir, England
@Netflixhelps Hi! No it just shuts down won’t load 😩 wondering if it’s a @virginmedia issue?
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@FlynnJonas2) reported
@virginmedia How would I know…. That service is broken too… just get a nice white screen to look at when trying to look… hey I could phone the service team and be on hold for over an hour… but honestly what’s the point
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SHERI
(@Sheri_Barrett) reported
@virginmedia Understandable, but this is now the fifth time the time has changed. When will it be fixed? What is the issue? As a customer who works from home, I need to be able to plan around this. This is extremely disruptive.
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Suzanne mousley
(@Suzannemousley) reported
@virginmedia why after spending over an hour on the phone to upgrade my package do I now have to phone back 48 hours later to order a pod to boost my signal? This is not good customer service
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Webster
(@Webster141) reported
@virginmedia Red Phone is flashing when the Internet first cut out. After reboot had the same red phone flash but with green WiFi and green up/down + bottom light flashing green
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Hayley Woodrow
(@hayley_woodrow) reported
@virginmedia Iv have just been on the phone for over an hour to try and sort out my package- the issue has still it been resolved and this happens month after month- I will now be going. To citizens advice about how to deal with this. I am continually being charged double!
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Shellish 🏁🟥⬛️🟧 🐴
(@ShelleyThistle) reported
@virginmedia Hi. It’s ok. Panic over. All seems to be back up. The service page online needs looked at though. Thanks.
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maddy
(@MahdiAkib) reported
@virginmedia utterly shocked with the level of poor service and lack of communication from the team, specifically the Moving team, trying to find out why despite both my neighbours having access to virgin broadband I cant have virgin media with me, will be moving house very soon.
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ManiSandhu.NFT
(@MoannyMani) reported
@virginmedia The engineer came and said he has to let his manager know. Very polite and understanding but did not have any info about what the booking was for. On top of that when he checked your system not once has this issue been booked in correctly for a team run a cable to the house
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Webster
(@Webster141) reported
@virginmedia Just the TV, Broadband "no known issues" I can almost guarantee whatever technician in the area is trying to fix TV is breaking my Internet. And I've about had enough. 4/7days I've had zero Internet access.
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Turneep 💙🇪🇺 Ⓥ
(@Turneeps5) reported
@virginmedia Hi - I actually do need a bit of help… just had an email confirming the changes on my account, it states my bill going forward will be £123.58/month when I agreed to £71/month (next bill will be £112.75 which I understand may include some charge for replacing the WiFi extender)