Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craigwho_idk
(@craigwho_idk) reported
My Wi-Fi has been down for a good 30 minutes now #virginmedia #virgin sucks *** this is every day now
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Mike Robbo
(@VIPSUPERTV) reported
@virginmedia Need some help
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Jambo Girl
(@GirlJambo) reported
@virginmedia what's going on with virgin mobile? been with you many years yet past month or so signal awful and just cogs moving. your network used to be good, what's happening?
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Lasagna
(@mmmmmlasagna) reported
@virginmedia your wifi is an absolute joke "feel connected" my *** constantly falling, thousands of people dealing with this **** on daily and still no change. start acting up geez
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shez_1982
(@shez_1982) reported
@virginmedia i did that - your app showed good signal but my macbook wasnt able to connect regardless.. what would help is a better ROUTER... or allowing users to use their own products
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kevin titley
(@KevinTitley62) reported
Virgin media you are CRAP YOUR SYSTEM IS GETTING WORST
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Tony
(@marineseageek) reported
@virginmedia Still nothing - 11pm - not even a reply from the WhatsApp new complaint ! #customerservice #fail
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R3MDesign
(@R3MDesign) reported
@virginmedia my wifi is down again… your service checker is also broken
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Rswaddle
(@Rswaddle1) reported
@virginmedia Would love to see the so called technicians that are working in my area and have been for the last 24hours because they’re clearly useless since they now have until 12:00 on the 17th to fix my internet when I know other people in my area whose Virgin internet is fine
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Stacey Fortune
(@StaceyFortune2) reported
@virginmedia What happened is we stupidly switched to Virgin. Still works intermittently, I am in my home currently using my mobile data as I have had to do since we switched. We were promised it would be fixed by 16th..... not happened, and the customer service is shocking.