Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
TV | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe on Trent, England
Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:
-
Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
-
Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
-
matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
-
Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
-
brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah.
(@w19sby) reported
@virginmedia hello, I am trying to speak to someone to see if there are any cancellation slots this week to have my broadband installation brought forward, please could someone help me? Thank you
-
El
(@elaquausauk) reported
@virginmedia Surprisingly cancelling was pretty straightforward (around 20 minutes) because I was within the 14 day cooling off period. However, it shouldn’t have come to this. When I threatened to cancel last wk, one woman tried to get me a “better deal” that was £6 more than I’m paying.
-
Yuri
(@Barnetftw) reported
@virginmedia This is the third day. My friend is having no problems with his internet down my road so why am I?
-
NAMRATA BAGERWAL
(@namratabagerwal) reported
@virginmedia It’s residential account! I ordered pods and the speed has drilled down to almost no internet. This is not the service I’m paying for!
-
Robin Kearney
(@rk295) reported
Hey @virginmedia into week four now of no service. Not a single message from yourselves as to when I can expect it, 2 promises of a visit, no contractors arrive. But somehow you expect me to pay you 80 quid for my first bill. A bill for a service which you have not provided.
-
Flags of War
(@flagsofwar) reported
@domioGeordio @virginmedia I moved to BT and haven't regretted it. Broadband was constantly going down with virgin and you get nowhere near the 350mbs i was meant to.
-
El
(@elaquausauk) reported
@virginmedia Staff are clueless. Renewed my contract and was told new internet speed wd come into effect within 24 hrs. Nope! Called again and was told it wd start once new router arrived. Nope! Called again last wk and was told it’ll be sorted in 24 hrs. Called today to CANCEL. Useless.
-
Bongo Merkagè
(@bongomerkage) reported
@virginmedia Would help if it was an option when i inquired
-
Lloydie
(@LloydieJL) reported
@virginmedia Service checker won’t work I’m afraid. There’s definitely an issue. Maybe someone could investigate?
-
Colin O
(@Parky2018) reported
@virginmedia When I log in I see none of my account details then get error messages and signed out. I spoke to a member of 2nd line team who reviewed my issue and advised he sent me a new registration as part of a fix. also didn't work so I have another 5 days whilst the next ticket is raised