Virgin Media

Virgin Media Outage Report in Radcliffe on Trent, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radcliffe on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radcliffe on Trent, Nottinghamshire, England 03/02/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radcliffe on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Newark on Trent, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radcliffe on Trent, England

Latest outage, problems and issue reports in Radcliffe on Trent and nearby locations:

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbyjoe73 Louise LFC (@Bobbyjoe73) reported

    @virginmedia been waiting 1 hour 45 mins for a chat advisor come on that is terrible

  • spinelli_x 'Spinelli' (@spinelli_x) reported

    @virginmedia how do I speak to a British person? I’ve been missold a contract and I want to cancel, I’ve wasted two days trying to resolve it

  • NatalieHavelin Natalie Havelin (@NatalieHavelin) reported

    @virginmedia I’m doing this via my phone (using 4G) seen as I don’t have any internet connection to use on a laptop/PC thanks to your company. So no, I am unable to use Microsoft edge. @LutzSchueler @virginmedia poor customer service is causing you a legal nightmare

  • jgoldingay James goldingay (@jgoldingay) reported

    @virginmedia My family are having to cope with absolutely woeful internet service. Mostly lack of Wi-Fi service(apart from the front room where the router is located) and intermittent signalPaying £44 a month for this is not acceptable. Our mobile phones are just as bad! Help!

  • sarah_fender Sarah ✨ (@sarah_fender) reported

    @virginmedia trying to sign up for Priority - it’s making me use my dads email which is linked to our account - only issue is it won’t allow us to login OR reset the password. Have tried on MULTIPLE occasions. Please help! Can I sign up with my email using our account details??

  • originalblez Sean B (@originalblez) reported

    @virginmedia It’s the same old story - you offer packages to new customers that aren’t available to existing customers, who get taken for granted. Historically you have been a monopoly provider in my area so you have reason to treat me like your new customers.

  • KateXmasArtist kate christmas (@KateXmasArtist) reported

    @virginmedia so 1 hour is 34 mins in Virgin media? England is not in the UK and contracts start from times other than when customer sees and discusses them- random start times and this is normal? Why have a contract at all? So frustrated.

  • FereldanWizard Peter (@FereldanWizard) reported

    @virginmedia Hi. I've tried phoning up to speak to a customer service agent but I can't remember my memorable word and can't get past it

  • gleavesrobot Poppy (@gleavesrobot) reported

    @virginmedia internet hasn’t worked at all for 24 hours. Absolute joke considering the price you charge. Yet on the service check it says all is fine but when I phone it says there is an issue and I can’t even speak to a person? Just all automated

  • NatalieHavelin Natalie Havelin (@NatalieHavelin) reported

    @virginmedia I have sent it. So it should be received already. I’ve already been promised a call back which never came in this ongoing saga so I sincerely hope that this will not be another failure I need to inform my lawyer of. @LutzSchueler