Virgin Media

Virgin Media Outage in London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in London, England

Virgin Media Outage Chart in London, England 05/30/2020 05:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 66.28% Internet
  • Wi-fi 13.67% Wi-fi
  • TV 6.06% TV
  • Phone 4.92% Phone
  • E-mail 4.61% E-mail
  • Total Blackout 4.46% Total Blackout

Virgin Media Outage Map Near London, England

The most recent outage reports and issues originated from Hackney, London, Croydon, Harrow, Islington, City of Westminster, Paddington, Hendon, Bushey, Bermondsey, Golders Green, Leyton, Hounslow, Watford and Balham.

United KingdomCroydon Internet
United KingdomBromley TV
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHarrow Wi-fi

Virgin Media in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    @virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!

  • ThreePeaceSweet Three Peace (@ThreePeaceSweet) reported from Tottenham, England

    @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

  • __dimeji ice (@__dimeji) reported from Enfield Lock, England

    @virginmedia fix your **** connection **** sake

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22

  • RichWynne1979 Richard Wynne (@RichWynne1979) reported from Hackney, England

    @virginmedia Still terrible . Currently using 4G in my living room

  • NunoEd Nuno Lopes 🦦🏳️‍🌈 (@NunoEd) reported from Lambeth, England

    @virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business

  • agathodaimonix Miguel (@agathodaimonix) reported from Hackney, England

    got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.

  • Bhavinchief Bhavin (@Bhavinchief) reported from Brentford, England

    @virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.

  • basel_mahmood Basel Mahmood (@basel_mahmood) reported from Merton, England

    Let me guess. @virginmedia is down again.

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is ******* ****, sort it outttt

  • Leeirons Lee (@Leeirons) reported from Walthamstow, England

    Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!

  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia

  • BhavaniVadde Bhavani Vadde (@BhavaniVadde) reported from Wandsworth, England

    @virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄

  • keiranpedley Keiran Pedley (@keiranpedley) reported from Enfield Lock, England

    @virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • staywoke911 staywoke (@staywoke911) reported

    @virginmedia Reboot doesn’t work, service not down.

  • realtjefferies Tony Jefferies (@realtjefferies) reported

    @virginmedia @VirginMediaCorp So....no response since 8th May. Fantastic customer service.

  • chanelwxx N€LL€ (@chanelwxx) reported

    Absolutely disgusting service from @virginmedia no tv and internet for 5 days, can’t send someone out til Wednesday. G R E A T 🙏🏽

  • V1echa V1echa (@V1echa) reported

    @virginmedia #virginmedia i am tired when all the time on the phone all the time the wifi turns on and off. i still have a super hub 2. i use 2G on the phone. finally fix your problem, I'm tired of calling you to fix it. while in the garden or on the second floor all the time.

  • TomHowes82 Tom Howes (@TomHowes82) reported

    @virginmedia Day 3 of having to reboot my hub due to wifi not connecting. Problem still not solved. I have had this hub along time, can I get a new one or send an engineer out please!

  • Kurly01 k (@Kurly01) reported

    @EffectzMIXER @TalkTalk @virginmedia Oh dude that sucks!

  • kingshrimper Tom Dixon (@kingshrimper) reported

    @VirginMediaCorp This is ridiculous, there is blatantly a problem with your service. If you search virgin media on here you get 100s of people having the same issues. Can you advise how I raise a formal complaint and what your full esculation process is, ie who you are regulated by.

  • HannyLouKing Hannah Louise (@HannyLouKing) reported

    @aggiekingy @virginmedia never known anything like it, worst thing u done moving to them from @skytv

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

  • EstelleSladen ELS2909 (@EstelleSladen) reported

    @virginmedia can you please explain why when you ring up about your current contract about renewal you cant offer any deals, no offer customer service shocking and then to top if off you receive a email about my disconnection, i put a complaint in not notice of cancellation