Virgin Media

Virgin Media Outage in London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in London, England

Virgin Media Outage Chart in London, England 05/06/2021 15:35

May 06: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.44% Internet
  • Wi-fi 12.64% Wi-fi
  • Total Blackout 7.01% Total Blackout
  • E-mail 5.51% E-mail
  • TV 4.95% TV
  • Phone 3.45% Phone

Virgin Media Outage Map Near London, England

The most recent outage reports and issues originated from London, Kingston upon Thames, Paddington, City of Westminster, Hounslow, Hackney, Hammersmith, Croydon, Camberwell, Bromley, Islington, Acton, Hampstead, Harrow and Holborn.

United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Virgin Media in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • edparsons ED PARSONS (@edparsons) reported from Richmond, England

    @virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    @Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?

  • edparsons ED PARSONS (@edparsons) reported from Wandsworth, England

    @mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported from Richmond, England

    More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • askgeez Guy F (@askgeez) reported from Loughton, England

    @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Leah_Milliken lea maria (@Leah_Milliken) reported

    @virginmedia why is it showing that the service isn’t down in WA8 area when it clearly is

  • aeron_dudas aeron dudas (@aeron_dudas) reported

    @virginmedia I've been doing this all week so far to no avail. I even formed a complaint and got a reply of basically tough. This isn't what I pay you for.

  • RBKing80 Paul W. (@RBKing80) reported

    @virginmedia One of your mobile colleague thought it would be hilarious to call me and start laughing down the phone. Not remotely professional.

  • kaejlaab The General (@kaejlaab) reported

    @virginmedia What are they going to tell me? Yes you have had crap service from us for 3 weeks now, but our engineers are working hard to sort the problem. The same I’ve been told for 3 weeks now.

  • ASamanda21 ASMDY (@ASamanda21) reported

    @virginmedia it has@now@been nearly a week and my landline is still not working and I am still waiting for your complaints team to call me to discuss compensation! This is disgusting customer care 😡

  • charliebsp Charlie (@charliebsp) reported

    @virginmedia quite literally making it impossible to cancel your account - JOKE.

  • stevedurden73 Steve (@stevedurden73) reported

    @carlheatley78 @virginmedia We're okay in OL9.... match is garbage so for though

  • TomPatrick_ Tom J Patrick (@TomPatrick_) reported

    @LouiCM_ @JoshiiL1 Got his own business line the full works, no stone that hasn’t been unturned. The problem is just virgin media, joke of a company

  • mingasauros Laura Jackson (@mingasauros) reported

    Ah @virginmedia I have not missed your customer service. Speak to you on the phone - told can only get upgrade to router via the connect app. Install connect app and lo and behold it tells me I have to speak to you!

  • closedforsummer mrbluesky (@closedforsummer) reported

    @virginmedia your tv go app hasn’t worked for me for weeks what’s the problem