Virgin Media

Virgin Media Outage in London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in London, England

Virgin Media Outage Chart in London, England 10/23/2020 20:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.58% Internet
  • Wi-fi 12.69% Wi-fi
  • TV 6.97% TV
  • Total Blackout 5.03% Total Blackout
  • E-mail 4.87% E-mail
  • Phone 4.87% Phone

Virgin Media Outage Map Near London, England

The most recent outage reports and issues originated from London, Islington, Paddington, City of Westminster, Harrow, Hampstead, Tottenham, Balham, Hounslow, Edmonton, Hackney, Morden, Surbiton, Enfield Town and Loughton.

United KingdomLondon Total Blackout
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet

Virgin Media in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights there an issue and if so when is it going to be fixed?

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Harrow Weald, England

    @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

  • nilesh14 𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported from Richmond, England

    Is @virginmedia internet down in Barnes area?

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • SacredMike SacredMike (@SacredMike) reported

    @virginmedia Hey, Thanks for the reply, Thankfully its only happened to me a couple of times so far. But it seems to be an issue that restarts the router any time between midnight to 0100. But I know others who it happens to every evening, even after a new router.

  • AlhakimImad Imad (@AlhakimImad) reported

    @virginmedia most trash service in earth lmaooo I've had like a billion engineer visits and the broadband connection is still a dumpster fire, alongside the static tv. £46 monthly wasted until March where I can finally escape this hell Pretty cringe tbh

  • SloTaylor Douglas Taylor (@SloTaylor) reported

    @virginmedia It doesn't matter Em. I'm cancelling the account anyway. You people just don't care, do not respond, do not help and basically are useless. See my latest post.

  • DannyLotter_97 chefdan1997 (@DannyLotter_97) reported

    @virginmedia why are you so ****?

  • Captain34466242 Captain Black (@Captain34466242) reported

    @MJohn59655 @PhilStringer7 @MarcusRashford worked for a housing assn for a while processing housing applications,honestly the bank statements said it all,fast food, Sky/Virgin media, rent arrears etc-they considered it a right (not all of course) but the really needy, the deserving of help, are tainted by the parasitic

  • artheart71 natalie eldred (@artheart71) reported

    @TimWardCam @virginmedia Well I did tell my bank and then virgin chased the ‘debt’ via a debt collection agency. The debt-collectors listened but I couldn’t get anyone at virgin to listen! I was being supportive. Their customer service is awful.

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    ... and, @virginmedia, your automated payment line doesn't work - it just keeps asking me to repeat my account number.

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @artheart71 @virginmedia *Stopping* someone taking money is easy, I'd just tell my bank. The problem is that @virginmedia are *failing* to take money, and I need the broadband for two people's work, as well as leisure.

  • Ryotech362 Ryan (@Ryotech362) reported

    Frustratingly, my @virginmedia broadband has cut out multiple times per day for the last week or so. I let it slide for a while but it's happened so often today and yesterday that I have to complain somewhere. The hub 3 is terrible for WiFi even across the living room too

  • AleixoGomes4 Aleixo Gomes (@AleixoGomes4) reported

    @virginmedia your support team is a liar, please check the last chat that happened today , every weekend your services are down from friday 11pn onwards . and your support team gives fake confirmations . booo!!! @VMSolutions_ #virginmediadown #virginmedia