Virgin Media Outage Report in Borehamwood, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Borehamwood come from postal codes WD6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Paddington, Leyton, St Albans, Enfield Town, Bushey, Acton, Hackney, Ealing, Harringay, Finchley, Borehamwood, Wembley and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Bermondsey |
||
| Paddington |
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| Leyton |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 💙
(@BrixDez) reported
@virginmedia Is there an outage in London? My router rebooted and now I cannot connect to the internet. The router is working fine. This needs fixing, Wife and I need internet access tomorrow for work! #virginmedia #virginbroadband
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Justin | Taz
(@JustinTaz_) reported
So not only is @virginmedia not able to provide me with stable internet, a managers cal back or any answers to the issues im currently having. It has now cost me £30 on minutes calling them twice to try and get things sorted. Fuming is not the right word
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Depraved Acid
(@DepravedAcid) reported
@virginmedia Yes, your router is rubbish. I’m in IT and know how to troubleshoot problems. Apparently you don’t.
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Josh
(@JoshLovesAnimeX) reported
@virginmedia Is the fix date currently set to April 6th at 1pm?
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Leigh
(@leigherin88) reported
@virginmedia are crooks. An engineer installed my broadband incorrectly. I made a complaint and no one has got back to me. It’s been 8 weeks. I am disabled and can’t use my fit for purpose office because the signal doesn’t extend beyond my living room.
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Cristina
(@alexsalvator) reported
Yepeee Finally back on line. Virgin media went down in our area started Saturday night returning intermittently, then finally went down totally Sunday evening. No TV or Internet till now and the only person I could speak to about it was in Delhi, and did not speak clear English.
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Telfordtheultimateguide
(@telfordultimate) reported
@virginmedia We are experiencing the most horrendous customer service - We are cancelling and never coming back!! I suggest you ignore this advert and move on!! All UK staff furloughed - Now the dreadful overseas call centres - that's how you treat loyal customers!!
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Alex
(@Alex_wavey1) reported
Virgin media are the worst
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Greg Allen
(@GregAlgaemaster) reported
@skytv why is your sky q secondary box so Crap?! Honestly every recorded programme has audio and sync issues! Very poor service considering what it costs. Wish I was still with #virginmedia
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Dr Chris
(@smalltown2k) reported
Ohhhhhhh our remote services go through Virgin Media. No wonder they’re so perpetually ****.