Virgin Media Outage Report in Borehamwood, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, City of Westminster, Waltham Forest, Enfield Town, Hammersmith, Wembley, Islington, Ealing, Barnet, Harrow, Chingford, Hampstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Mary
(@GoldBoutique1) reported
from
Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TiM
(@timdafish) reported
@virginmedia How do I make a formal complaint about your appalling customer service, Virgin? Don’t give me the 0345 number please as that’s wasted four days of my life already. Good broadband, slick sales...shocking customer effort. Thanks.
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Jodie
(@kerslake22) reported
@virginmedia please tell me how the service is not available for the last 8 days ... just want to move my services as I don’t wish to pay for something that will be connected to an address I know longer live at ... surely this isn’t to much to ask
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Steve Rosser
(@SteveRosser37) reported
@virginmedia Hi, what time are your customer services available by phone please?
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Jake
(@Jakosaur) reported
@virginmedia Such a hassle trying to get a better package with you. Everyday the packages change on live chat, so you can't write it down and come back another day... then you read online people get much better packages if they get all the way to retentions! Such a hassle...
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Don BRUNO / IAGLY
(@khalifa_zak) reported
@virginmedia No they wont, please dont lie!! I raised the issue on 07/01/2021. OVER a month ago and it still has not been resolved!! This is ridiculous...
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Millie Wynter
(@MillieWynter) reported
@virginmedia How do you explain that money was taken from me to provide a Service in an area Virgin Media do NOT service that had to be returned by the Accounts Managers who contacted me to tell me they had to Refund £70.11 because it should never have been taken from me
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Don BRUNO / IAGLY
(@khalifa_zak) reported
@virginmedia So i managed to get through. I spent 2.5 hours on the phone to virign today. My issue still has not been resolved. He told me his manager starts at 5pm and he will speak to him and call me back. It is currently 19:45pm and still no call. My contract is still wrong!!
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Slartibartfast
(@caveatemptor20) reported
@virginmedia No you have not got anyone covered. Your customer service , once the sale has been made is APAUlLING.
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Neil Budhia
(@nbudhia) reported
@virginmedia still frustrated at the quality of broadband service I'm receiving after I have upgraded my broadband service. Have spent over 6hrs in total trying to sort out over the last couple of weeks.
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lloyd gough
(@LloydGough) reported
@virginmedia More chance of getting broadband on coronation street! Shocking service been told it won’t be fixed until Thursday at the earliest 😡😡😡 #CoronationStreet