Virgin Media Outage Report in Borehamwood, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Tower Hamlets, Hackney, Holborn, Poplar, Enfield Town, Hampstead, Bermondsey, City of Westminster, Camden Town, Paddington, Kensington, Bushey and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| London |
Total Blackout | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
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Annalisa
(@Annalisalisetta) reported
from
Islington, England
@virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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Mike Malan
(@FunkyJazzMuso) reported
from
Tottenham, England
@virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulsaberi) reported
@virginmedia your service is getting worse not tv or broadband in in 15 hours now sort it out or I'm cancelling and not paying anything
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B TR
(@ReidBst) reported
@virginmedia Nothing has been advised by the @virginmedia team, staff continually seem unable or unwilling to help. We have yet another appointment booked for this Saturday for installation, but the external works still haven't been done to our knowledge, so we know it will be cancelled too.
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Greg Tank
(@gregtank) reported
@virginmedia WhatsApp chat also confirmed yesterday that Lukasz failed to add any notes to our account about the "final offer" in a continuing lack of transparency. And now the complaint gets closed without telling us? This continues to be dodgy, how do I get the complaint reopened? [2/2]
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Dan Jackson
(@danj2k) reported
@vmbusinesshelp Hello @vmbusinesshelp our #VirginMedia #Business Internet connection is down and has been for more than 2 weeks! I've DM'ed you the details, please can we get this sorted out ASAP? #CustomerService
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Phil Vernon
(@PhilAVernon) reported
@GSpellchecker @virginmedia I was told by someone in the industry that they constantly monitor and change the signal strength of individual masts in order to get the best distribution across the network. That’s why you sometimes see a drop off in signal (haven’t researched so don’t know if true).
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Matt
(@djgomatt) reported
@GSpellchecker @virginmedia Unfortunately you're talking to the script reading "phonejackers" of the world. I was fortunate enough that I work for one of the service providers and as it was effecting my work provided phone I was talking to the technical folks
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Out of Hours Pest Control
(@OutofHoursPest3) reported
@virginmedia Been there done that, as you can see from the 2 complaint ref that I have given. By the time I get my services back on I will be due well over £800 in compo £8+ a day for total loss of services
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Greg Tank
(@gregtank) reported
@virginmedia I have checked this morning and the complaint raised regarding compensation and the unprofessional phone call from Lukasz of Resolutions team whose "final offer" involved taking away goodwill credit to cover delayed installation credit has been closed without notification [1/2]
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C9 EmZ
(@C9EmZ) reported
@virginmedia You guys have not routed my IP properly like my IP location says London UK but my geographic location says I’m in another country. I need a profile reset and only you guys can do that for me :( forums won’t help me.. only you guys can
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Jerry Butler
(@Butler1Jerry) reported
@CyclistHannah @cameraoncaught @virginmedia He shouldn’t be doing it, I’ve already said that. It’s something that really gets to me. I see no end of drivers coming towards me using their phone quite blatantly and others aren’t even looking at the road, they are looking down towards their laps.