Virgin Media Outage Report in Borehamwood, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, City of London, Paddington, Enfield Town, Kensington, Greater London, St Albans, Poplar, Hampstead, Hemel Hempstead, Ruislip and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Lee-James
(@tobyleejames) reported
@virginmedia It has now been 4 weeks, 20 calls later, I’ve been hung up on, lied too, transferred and left on hold for hours. I have no contact or help to know when my broadband will be installed.
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Sasha
(@sashalankshear) reported
Wow @virginmedia we start getting quite a lot of rain again in Bn12 area and all of a sudden we don’t have any service …. Estimated resolution time 8:30pm 😳🤬 Joke!
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Damian Elcock
(@dammothesetter) reported
@virginmedia So @virginmedia you really think that passing me into a web chat with a load of bots is the way to resolve an issue that has been ongoing for 4 months and is now subject of two complaints that haven't been responded to? Really really inadequate.
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Tash Fodil
(@tashfod) reported
@virginmedia broadband issue in N4 has been ongoing since Wednesday, how long will it take?! I’ve no service whatsoever
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𝐍𝐀𝐃𝐈𝐍𝐄 ⚡
(@MissNadinelou) reported
Honestly I don't know whyyy I allow @virginmedia to keep torturing me wtf is a C233 & wtf won't they help me for a further 24 hours....😞🤬🤬
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Marian Martin
(@marianmartinart) reported
@virginmedia need to speak with someone urgently about a bill. Please help!
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Jamal
(@24__jman) reported
@virginmedia appalling service, engineer came in the morning and left saying he could not do the job of installing internet to my new home, haven’t heard anything back from him or customer support?
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Stu 🔴⚪⚫
(@stuthechef) reported
@virginmedia why is your service so poor? Shockingly bad fibre connection lately, can't even get a signal today,
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Kate
(@Kate_SLRB) reported
@VMO2News @virginmedia How lovely @virginmedia such a shame my parents are at around 70 days of no Internet and now no television access either. Appointments made and yet no one turns up. They have received awful customer support and running up huge phone data bills thanks to no Internet.
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jim sellek
(@JimSellek78) reported
@virginmedia tv not working. On demand etc……. AGAIN