Virgin Media Outage Report in Borehamwood, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, Ealing, St Albans, Walthamstow, London, Camden Town, City of Westminster, Watford, Radlett, Islington, Enfield Town, Leyton, Bushey, Paddington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
TV | |
| Ealing |
Internet | |
| Walthamstow |
||
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia down in Willesden?
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
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P_R£NZÉL
(@PactzLdn) reported
from
Walthamstow, England
@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Mbilla Arts
(@Mbilla_Arts) reported
from
Walthamstow, England
@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny O'Brien
(@danny_ob04) reported
@virginmedia what's going on with the service in the L4 area? TV and Internet both gone off won't load back up and waiting forever for somebody to answer the phone!!!
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Shaun Hering
(@Envirolinkshaun) reported
What time do the help lines close @virginmedia ? I’ve been in hold for over an hour for the line to them cut off
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Charlie King
(@charlietheking) reported
@virginmedia It’s been three days and I had no response to my texts. This is ridiculous, I just want to speak to a human but have literally no way of getting in touch! I have been a customer for 15 years, and spend many thousands of pounds with you. PLEASE can someone call. Acc no: 107155807
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CryptoJunky
(@CryptoJunky93) reported
@KenziDK @virginmedia FIX THE INTERNET !
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Neil Donaldson
(@ndonaldson80) reported
@virginmedia Yes, and it's not the router, it's a network issue. Back on today at 10am let's hope it doesn't go off again this evening
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Dominique Moore
(@DGNMoore) reported
@virginmedia Can you also tell me why the Text service I was directed to when I phoned has been totally unhelpful, unable to respond correctly to issue and was twice assured a human would contact me within 4 hrs but failed to do so? @WhichUK
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Dominique Moore
(@DGNMoore) reported
@virginmedia I have a contract with Virgin Media to provide me with data roaming, by law you have to provide that service to me at same charge in EU as in UK . If my phone, provided by Virgin, connects to other network that is non EU it is because of the service you have provided me @WhichUK
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Charlie King
(@charlietheking) reported
@virginmedia It’s been three days and I have had no response. This is ridiculous - I have absolutely no way of contacting you. I just want to speak to a human being - I have been a customer for 15 years and spent tens of thousands of pounds with you. PLEASE call me. 07500116746
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Ravenclaw11
(@JKidd2005) reported
@virginmedia Been on hold for over two hours, have spoken to several representatives who keep putting me on hold. No tv signal, diabolical customer service and definitely leaving if we don’t hear a response. 🤬
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Gusts Golubevs
(@GuseensLV) reported
@virginmedia probobly have the worst internet i have ever expiranced. Paying for 200mb internet and only getiing 14mb speed. Router reststared multiple times still cant watch movies cant use netflix. Takes me 1 minute just to open a single webpage. WHATS WRONG WITH YOUR SERVICE?