Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, St Albans, New Southgate, Harrow, Luton, Stevenage, Bushey, Walthamstow, Borehamwood, Enfield Town, Watford, Finchley, Radlett and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
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skineuphoria
(@SemaSemaemma) reported
from
Enfield Lock, England
@virginmedia Why is this network always playing up so unreliable
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
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Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sale
(@jonjsale) reported
Soooooo @virginmedia I've just had an email thanking me for the chat today regarding complaint C-051222506 and a summary of the resolution ('Technical help given'). Thing is, nobody has contacted me and it wasn't resolved? This is now the 4th time I've asked you to resolve it?
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia I was still talking to the person about the complaint when I got the email saying you've closed the complaint, because you've resolved it. You haven't resolved it at all, I'm still complaining about it now. But now I know what your company thinks of its customers. You don't care
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dan
(@dansouthcoast) reported
@jeffharris_665 @virginmedia im in copnor on VM. and its not too bad. best of bad bunch i think. that city fibre ia up and running now i think.
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𝙨𝙝𝙚𝙯𝙯𝙖 ༒
(@shezzanufc) reported
@virginmedia I’m trying to watch YouTube on my box but it’s stuck loading for ages but I don’t have this issue for Netflix or anything else what do I have to do to resolve this.
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💗💜💙🦇 Rach 🦇💗💜💙
(@BatRachy) reported
@EstibalizTerron Mine keeps doing this too. Assumed it was my **** virgin media Internet but maybe not
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Scouse 👤
(@twittedtwotted) reported
@virginmedia this is a separate issue to one already being dealt with. We had a new installation from VM today but the engineer failed to tell us the pin on the box upstairs and trying the forgot pin route only comes up with an error code . Can anyone help please
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Angeline Keightley
(@i_used_2be) reported
😡 @virginmedia … found out today that my Black Friday SIM deal I ordered was ‘parked’ .. no contact to rectify the order .. and now I’ve been told I’ve missed out! .. customer care a joke .. no resolution other than ‘computer says no’ .. they hung up on me!!!!!!
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DJ CLARKE
(@djsx_dj) reported
@virginmedia We want to leave we are constantly in a outage To be honest form 1st of march 2021 we was told it will be fixed by the 31st oct 22 lol it’s still in a outage now till middle of December joke that is and paid full price also
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You've said it's because of security issues, but that's obviously a lie if those security issues don't apply to you making a personal information request to be sent by tweet instead. So please tell me exactly what those security issues are
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Satish Danny Paul
(@________Danny) reported
@virginmedia on 10.11.22,i verbally agreed,via phone,to a 500mbps broadband deal.i was told it would increase to the next tariff (1Gbps) when agreeing to an o2 sim card,which i did. not only was my speed slow during the first week but ever since,virgin have not honoured the increase in speed.