Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Radlett, Watford, Luton, Bushey, Stevenage, Enfield Town, Rickmansworth, St Albans, Golders Green, Edmonton, Hornsey, Waltham Cross and New Southgate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Finchley |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
-
Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
-
Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
-
Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
-
Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
-
Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
-
Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
-
weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
-
John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
-
Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
-
Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
-
Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
-
John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
-
skineuphoria
(@SemaSemaemma) reported
from
Enfield Lock, England
@virginmedia Why is this network always playing up so unreliable
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
-
weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
-
Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
-
Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
-
weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
smartesthorse
(@smartesthorse) reported
@virginmedia I would not use you if you were free since I switched harrassed with calls been called VIP customer Really? was charged more han I pay for all power rude service Now switched you offer to HALVE payments if I am VIP why you only offer £3 cut before? STOP HARRASSING ME
-
Alex
(@AlexPRPC) reported
@virginmedia I have two Dell laptops- one XPS and one Latitude. One is 6 months old and the other around 18 months. Both experiencing the slow speeds and packet loss.
-
Alex
(@AlexPRPC) reported
@virginmedia I need an engineer to come to my house, not to post onto a forum. I have to run an all day workshop tomorrow and I can't do that if only a fraction of the sound is audible in both directions. I pay £110 a month for virgin media services and it's so difficult to get your help.
-
Harry Scholes
(@harryscholes) reported
@virginmedia Hi, yes I am. Sorry for delay in replying. I was talking to a fake Virgin Media account for a while that was trying to scam me. Can we sort this issue out?
-
smartesthorse
(@smartesthorse) reported
@virginmedia Avoid this over priced lot they have hateful business practices I have switched but they will not accept it call me daily each time demanding to know my reason for leaving..er twice the price, no customer service web down many times a year ?I HAVE LEFT accept it
-
Russell Waterhouse
(@RussellWaterho5) reported
@virginmedia Thank you, I will of course do this, it is a shame that I have to make more of an effort to raise this issue when I have had a response saying it was good to speak to you this morning ( it never happened ), then an email saying ( we did not want to bother you)
-
Adhikar Babu
(@adhikarb) reported
Hey @virginmedia my broadband troubles are still not resolved? I hardly get full signal at my house. What will it take for you to send a technician and fix my woes?
-
Ravin Anenden
(@RavinAnend) reported
@virginmedia and @btsport I now am a BT Sport subscriber on Virgin Media. However nobody at either of your customer service teams can tell me how I can access BT Sport docs. Please can someone help
-
Sarah- Board Game Solutions
(@bags4dice) reported
@virginmedia I did that. I asked for a technician or a new router. I was bluntly told there is no fault they can see therefore I don't need a visit or a new router. So I'm basically paying for a service I can't use and that they have no intention in fixing.
-
InvirtiendoPocoaPoco
(@InvirtiendoPaP) reported
@virginmedia hey guys, no internet connexion in City Road area. Wireless working but Hub 3.0 says: Internet (Access denied). Please fix ASAP as me and my wife are working from home...