Virgin Media outages and service status in Welwyn Hatfield, England

Problems in the last 24 hours in Welwyn Hatfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Hatfield, England

The most recent Virgin Media outage reports came from the following cities: Stevenage, Potters Bar, St Albans, Enfield Town, Harringay, Woodford Green, Walthamstow, Buckhurst Hill, Luton, Hertford, Welwyn Garden City, Stanmore, Hemel Hempstead, Harpenden, and Barnet.

City	Problem Type	Report Time
Stevenage	Internet	12 hours ago
Potters Bar	E-mail	1 day ago
St Albans	Internet	2 days ago
Enfield Town	Wi-fi	3 days ago
Harringay	Internet	5 days ago
Enfield Town	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn Hatfield, England

Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:

• 
  Ella A Cutler (@angelstorm13) reported 3 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Helen Reihill (@BBLn15) reported 4 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Patricio Simonetto (@PatricioSimone2) reported 8 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

• 
  Vision Elite Media (@vision_e_media) reported 12 minutes ago from Hertfordshire, England

  @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

• 
  Big E (@lutonmagoo) reported 13 minutes ago from Caddington, England

  @virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 15 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Daymo Alexander (@Daymoalexander) reported 16 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Danny Tsang (@DannyTsang) reported 19 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  James Brown (@JammieBun) reported 23 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  James Brown (@JammieBun) reported 24 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Sandeep Pandya (@spandya1) reported 28 minutes ago from Watford, England

  @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

• 
  Graeme Puttock (@GraemePuttock) reported 28 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Paul Swain (@PaulswainDJ) reported 31 minutes ago from Kings Langley, England

  @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

• 
  mindbodyrevival_coach (@mindbodyrevival) reported 35 minutes ago from Enfield Lock, England

  @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

• 
  Mira Burton (@MiraBur44156853) reported 38 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  Maz 💙 (@marionmurray13) reported 49 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  shaun Murray (@shaunpmurray49) reported 49 minutes ago from St Albans, England

  @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

• 
  Michael Butler (@Michael73942063) reported 49 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Michal Siewniak (@MSiewniak) reported 52 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Laura Cook (@LauraVCook1980) reported 59 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Beckett (@MichelleBeckett) reported 3 minutes ago

  @UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 5 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Jenny B (@Myfourjoys) reported 5 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Bob (@ChrisJordan1002) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  Joe Makin (@joemakin86) reported 11 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  MH (@MhMyxacc444) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

• 
  Freispch (@freispch) reported 13 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 16 minutes ago

  @virginmedia can someone please help with my broadband, it has now been own for 2 days

• 
  allie 💋 (@upmyallie) reported 16 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  Samet (@Samet_UK) reported 18 minutes ago

  My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia