Virgin Media outages and service status in Welwyn Hatfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 91 outage signals in the last 24 hours around Welwyn Hatfield, including 91 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 7:22 PM GMT+1.
- TV (70%)
- Internet (14%)
- Wi-fi (9%)
- E-mail (3%)
- Total Blackout (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welwyn Hatfield, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Welwyn Garden City, Waltham Cross, Watford, Elstree, Hoddesdon, Hatfield, Luton, Hertford, Woodford Green, Harringay, Harrow, Hemel Hempstead, Enfield Town, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
TV | 3 hours ago |
|
Welwyn Garden City
|
TV | 3 hours ago |
|
Waltham Cross
|
TV | 7 hours ago |
|
Stevenage
|
TV | 7 hours ago |
|
Welwyn Garden City
|
TV | 8 hours ago |
|
Watford
|
TV | 8 hours ago |
Nearby cities with recent reports
13 recent signals
12 recent signals
11 recent signals
8 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Sandeep Pandya (@spandya1) reported from Croxley Green, England@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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marco salamone (@marcones87) reported from Haringey, England@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Paul Simmonds (@paulusthegrey) reported from Borehamwood, England@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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PCPresenter (@PcPresenter) reported from Hemel Hempstead, England@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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McDonald (@McAbc1977) reported@MadeleineEbbs57 @MalachySteenson Virgin media are literally paid taxpayer money to be sympathetic to the official line on this and many other issues.
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Gaz Gee (@gazaboy79) reported@virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out
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VanessaH (@V_hardsteppa) reported@virginmedia Shockingly bad, also my broadband speeds are rubbish!
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Ally (@Allybally_21) reported@virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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GH (@gullyslusher) reported@virginmedia I know you're probably having a meltdown atm but I pay good money for the service and I want to watch @giroditalia and the US golf. Please get it sorted!
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Greg Eden (@EdenGreg) reported@virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it
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Charity Sherratt (@chazsherratt) reported@virginmedia can someone advise if the customer service phone line is down. It is saying it is out of service. Multiple phone calls to sort my account. Not impressed or happy. Wish I moved to @skytv now
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kevin wye (@kevy1962) reported@virginmedia Your customer service is awful been trying to get in contact for hours .. as I’m an old fogey and not very good with computers it would be nice to get a human to talk to