Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Barnet, Hemel Hempstead, Watford, Enfield Town, Luton, Stevenage, Stanmore, Hertford, Welwyn, Muswell Hill, Harrow, Waltham Cross and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Total Blackout | |
| London |
Internet | |
| Harringay |
Internet | |
| Barnet |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Bhavin
(@Bhavinchief) reported
from
Watford, England
Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Lee
(@Leeirons) reported
from
Walthamstow, England
Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Keiran Pedley
(@keiranpedley) reported
from
Enfield Lock, England
@virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.
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Francesco Crea
(@FcCrea) reported
from
Tottenham, England
@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H/V
(@HarryV_711) reported
@virginmedia Yes, and when I click to register loss of service it comes up with an error message, ironically
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use this
(@didhe5aythat) reported
@virginmedia Well your engineers team have tried to fix remotely and yet again false promises
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E. E. Fry
(@sugarcanebook) reported
@virginmedia Away for 20 days. Tivo not working (M58 error) says it's not been used for 30 days. 2 days on hold, told twice someone would call us back in 10 mins. 3 days w/o Tivo. 8th time since Dec 2020 had tech, wifi and bill issues. Can we get out of your dire contract yet?
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JuwadMalik
(@JuwadMalik) reported
@virginmedia Alright I’ll give it a go but do expect me to get back to you tomorrow. What should have taken literally 5 min has turned into a 4 day problem.
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MarkWhitcutt@RJCP Solicitor-Advocate
(@MWhitcutt_RJCP) reported
@JamesTurner37 @virginmedia Unfortunately they have put up the charges but their customer service is ever worse. It’s all no doubt designed to line the pockets of @richardbranson but we his customers have to put up with it! He’s more interested in bloody rockets!
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McAiney Ⓜ️
(@mcainey88) reported
@virginmedia no Internet connection in pr2 area my mother and brother in the same area and theres is down to
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Steve Bray Activist Against Brexit +Corrupt Tories
(@snb19692) reported
@JamesTurner37 @virginmedia I always use my mobile data to create a hotspot from my phone when I have issues! Might be worth a try in an emergency tomorrow, but longer term... switch provider!
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Victorique
(@victorique1984) reported
@virginmedia I have one up and they don't your team are just wonting sells. And they should respect what I say two the first sell rep and never come back to the house.
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qual
(@oQualUK) reported
@virginmedia How can you provide a service, charge £80 a month and tell me there is nothing that can be done to fix it, even though you guys were not even willing to test changing the router out at all? thats insane lmao
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Beth Louise Squires
(@Beth251993) reported
More issues with @virginmedia TV 🙄 why did we renew. So unreliable