Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Harringay, Chingford, Luton, St Albans, Hemel Hempstead, Harrow, Watford, Stevenage, Hertford, Woodford Green, Enfield Town and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Muswell Hill |
Wi-fi | |
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
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Nigel Pearce
(@nigeljcp) reported
from
Barnet, England
Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Sandip Kataria
(@katarias) reported
from
Watford, England
@virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@Will_Hindmarch) reported
@virginmedia Yeah it’s still really bad, the bill is £65? Meant to be getting 352mbps and not even getting 50mbps, this is abit ridiculous. I’ll check the service status but it never states there’s anything wrong, but clearly there is.
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w
(@bigwillystyle81) reported
@virginmedia It’s not working
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Jasperjohns
(@justa80) reported
@virginmedia hi how do I cancel my virgin subscription? I called 0345 454 1111, but it disconnects almost immediately?
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David Hassell, 3.5% #fbcoalition2024
(@dlhmarketing) reported
@virginmedia Still going to be looking around. The worst WiFi coverage.....
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karen mardell
(@game4897) reported
@virginmedia i have given this company photos of the obvious problem i have with my internet installation its so poor that my internet goes up and down 100 times aday and some days it dont work at all , they give me a number to call that dont work GREATNOT ?
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Ruth Bushi
(@ruthbushi) reported
@Yotboyo @virginmedia I AM trying to cancel, but it's complicated because of the limited window caused by the price rise. I have questions and want to be sure. Whatever the circumstances, any customer has the right to proper advice from their service provider.
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tenaciousV
(@tenaciousV56) reported
@virginmedia Problems: unable to log in to online account. Not accessed it for years.
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steph 🥀
(@stephrosequinn) reported
I’ve been in 3 different houses with Virgin Media and it’s never once worked properly
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Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia Still down. Text update at 14:04 said that it should be fixed by 13:55, the engineer is at site
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BadjeRoo
(@badjeroo) reported
What’s up with VirginMobileUK @virginmedia? No 4G. Cant make calls, incl 150. No wifi access = no app = no Uber & havin 2 walk in this piss poor excuse 4 weather. No wifi-calling & therefore unable 2 tell that Predator-in-chief Good riddance & to go do 1. Give us the T, whaddup?