Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Radlett, Harringay, Enfield Town, Stevenage, Watford, Luton, Hemel Hempstead, Bushey, Colindale, Ware, Edgware, Finchley, Wood Green and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Pawlina Bednarczyk
(@PawlinaBee) reported
from
Barnet, England
@virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.
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rodger f
(@glen_faba) reported
from
Harrow Weald, England
@virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!
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(((Simon M)))
(@SpiderJ) reported
from
Barnet, England
@virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Buchanan
(@jimbuchanan21) reported
@virginmedia Two days now and the automated message on the telephone tells me engineers are working on "complex issues" in our area.
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Owen
(@owentsmith) reported
@virginmedia Still terrible performance.
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Stephen Morrison
(@Stephen20761433) reported
@virginmedia Yes, done that and nothing updated since 4th November. It’s not the complaint as such that I am bothered about, the issue is that there is a problem on my account for over two months and no one will take ownership and fix it. And now you are threatening to limit my service!?!?
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HC
(@PCHell147) reported
@virginmedia Hi, I do have an open complaint but don’t seem to be able to track it on the link you provided. My package was fine until May and then I started to be billed incorrectly. Now apparently resolved. Was promised again I was to be contacted by phone yesterday and haven’t been :(
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David Downie
(@DavidDownie18) reported
@virginmedia Hi the issue is very simple, the HDD in my TV box has failed and engineer requested a replacement. Unfortunately getting someone to take ownership a issue a replacement box is proving much more difficult. See complaint ref C181122397 & C15112240
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Geoffrey Haines
(@Geoff_Haines) reported
Moving house and trying to terminate my @virginmedia account. Their SMS robot keeps me hanging on and repeatedly asking the same information. 2 days of trying and no progress. First time resort to Twitter to see if they respond
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Wayne Roberts
(@bfcwayne123) reported
@virginmedia Yes, it's not changed, they just said they weren't able to fix it from their end
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Stuart Heath
(@climbers_uk) reported
@SkyHelpTeam come on enough is enough now. I used to work for Virgin media tech, and it never took 3 days to resolve an issue! I want to download things to watch on my box....... as per the service I pay for!
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Joseph Mulholland
(@JosephMulholla8) reported
@virginmedia Oh dear Virgin. Your staff are not aware of the major issue that’s effecting so many people…..please research this outside Virgin.
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Mel 🇬🇧🫖✝️🖱🦖
(@DelanceyUK) reported
@virginmedia Yes, and the extra cost of a month we won't use because we weren't early enough to cancel at end of contract.