Virgin Media Outage Report in Welwyn Hatfield, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Welwyn Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Luton, Stevenage, Barnet, Woodford Green, Borehamwood, Hatfield, Hemel Hempstead, Enfield Town, Harrow, Chingford, Harringay, St Albans and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Hatfield, England
Latest outage, problems and issue reports in Welwyn Hatfield and nearby locations:
-
Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
-
ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
-
AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
-
Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
-
Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
-
Reo
(@TheLostArsenal) reported
from
Tottenham, England
Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them
-
Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
-
Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
-
Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
-
Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
-
Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
-
Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
-
James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
-
Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
-
Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
-
Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
-
ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
-
Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
-
D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
-
Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig
(@nordyteacher) reported
@sgraIRL @mjc0ughl4n @iamjameslumumba And if I don’t like the content on one particular channel on sky, I don’t cancel my subscription and go to virgin media… I change the channel (and maybe don’t watch that channel anymore.)
-
Nick Cotton
(@WellyInTheMud) reported
@virginmedia “Your best to help”, would have cleared this up, let’s say, two days ago. Your nearly best, would be to engage, or at least bluff your understanding. Your arright best wouldn’t have me chasing you like this. Your absolute worst…is just now asking me what’s wrong.
-
John H1964
(@JohnBhoy1964) reported
@virginmedia A Virgin Media bill. I have tried all day for 5/6 hours without any success and would like to speak with your customer service team on this matter.Can you advise me on the best way of contacting. Thanks for your assistance with this matter. Regards,
-
🇬🇧🇬🇧 #BackBoris 🇬🇧🇬🇧
(@ozziecjs) reported
@virginmedia There’s no email in my junk folder. Advisor from a couple of weeks ago & today’s both checked my email address. The one today rang me on my mobile after I’d been cut off, she checked my email & said she’d send a confirmation. That call died, she never rang back
-
Miri
(@Kleo_Patra) reported
@virginmedia I have tried that now since Monday. As landline does not work I can’t call 150. On the other number no one has been available all week. All I can do is to cancel all my services via recorded delivery- and I am getting to that point
-
nemo
(@nemo20000) reported
@OhBendy @virginmedia That can supply fibre in this area? Nope. However, since they were bought by O2 the service locally has greatly improved. Make of that what you will. It used to drop dozens of times a day. Now it’s only a couple of times per day. Luxury!
-
JanLu 🇪🇺🌹🐝🌱🍷🥾
(@Janet_Greaves75) reported
Friday night viewing ruined by failure of internet. Rest router twice then call @virginmedia who run tests, say there is an issue, then ask for password. I get through, to automated message saying they're closed. Thanks a bunch. Pay a fortune...for nothing. Thanks a bunch.
-
💋
(@PartakeAndMake) reported
@somelikeittepid @TOTPFacts @virginmedia Seriously considering the same. Non-stop issues with the transmission yet they have no problem taking my money every month, without so much as an automatic discount for constant bad service.
-
be nice to each other
(@Peace4Love121) reported
@virginmedia the whole virgin brand is going downhill my experience in the last 12 months has been just awful first I couldn’t get through to change my flights @VirginAtlantic now it takes me hours to get through to @virginmedia I’m done with you I’ll spend my cash somewhere else
-
The Bhoy Chris
(@ChrisMobile1) reported
@virginmedia Still doesn't help still cannot get the help i need, i need a callback. But the Virgin Media faceless organisation cannot seem to accomodate this.