Virgin Media

Virgin Media Outage Report in Ware, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ware, Hertfordshire, England 01/18/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ware, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Stevenage, Harlow, Letchworth Garden City, St Albans, Enfield Town, Barnet, Waltham Cross, Hertford, Bishops Stortford and Buntingford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomStevenage TV
United KingdomLondon Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again

  • ameysalvi81 Amey Salvi (@ameysalvi81) reported from Stevenage District, England

    @virginmedia pathetic customer service

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • AllanFenn Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia

  • foxysue40 Sue Olszak (@foxysue40) reported from Harlow, England

    @virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!

  • ameysalvi81 Amey Salvi (@ameysalvi81) reported from Stevenage District, England

    @virginmedia This is related Virgin Media service.

  • mahdi Mahdi Taghizadeh (@mahdi) reported from London Colney, England

    Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!

  • andycoldicott Andy Coldicott (@andycoldicott) reported from Enfield Lock, England

    @virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • debswild DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • inbrediaino iain king (@inbrediaino) reported

    @virginmedia And so the latest revision pushes estimated fix into day 8! Judging by the jungle drums the area could soon be a @virginmedia free zone! Pretty shameful following a 20% price hike!

  • KrushnaPadhy2 Krushna Padhy (@KrushnaPadhy2) reported

    @virginmedia Hi I am Krushna account holder of 721675505 .I have recently moved out of UK as per our last discussion I should not be charged early disconnection fee .I was asked to share the evidence of move out ,but I unable to reach customer service after moved out of UK.

  • AwesomeBlossomz Lisa (@AwesomeBlossomz) reported

    @virginmedia To cancel as I can't afford the £35 increase.

  • matt_greener Mat Greener (@matt_greener) reported

    @virginmedia my landline has gone down with no dial tone again - this is at the moment a fortnightly problem. I don't want to 40minute plus hold on to your call centre to get it fixed again

  • prfrankowski PiotrRFrankowski (@prfrankowski) reported

    @virginmedia @VirginMediaCorp I moved over a month ago. For the last several weeks I have been trying to get through your idiotic AI bots to cancel my subscription. Every time they ask for the same information. I was connected to a human once and still nothing. Fraud Authority?

  • thatpoliticsguy PL (@thatpoliticsguy) reported

    Hello @virginmedia i made a complaint you haven’t come back to me

  • netsmith chris aldridge (@netsmith) reported

    @virginmedia Yes - I would very much like that. I do not understand what the issue is - I want to give you money and use your services but Customer Services team are going out of their way to make it not possible. I agreed something on the phone at renewal & now everyone denies any knowledge.

  • Laney322 Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • FairbairnStacey Stacey Fairbairn (@FairbairnStacey) reported

    @virginmedia Day 7 no wifi 🙃 and don’t tell me to check the link. The link is a load of nonsense as it’s never fixed when it says it will be .

  • RedJamesH Sir Jimmy James (@RedJamesH) reported

    @The_Stephen @virginmedia Cancel Your DD and start your stop watch Mr B