Virgin Media Outage Report in Ware, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hertford, Barnet, St Albans, Enfield Town, Buntingford, Stevenage, Welwyn, Waltham Cross, Letchworth Garden City, Hitchin, Harlow, Welwyn Garden City, Cheshunt and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
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Dan G
(@DansHorizon) reported
from
Harlow, England
@virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harika Marlow
(@HarikaMarlow) reported
Biggest price rise award of the year so far goes to….. @virginmedia 👏 A whopping £43 per month increase! Fair to say I’d rather cancel and stare at 4 walls! #CostOfLivingCrisis
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Andrew Brown
(@andrewbrown697) reported
@virginmedia Complaint about rude staff
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Pliyo
(@PliyoSan) reported
@virginmedia I’ve been a loyal customer for 3 years. I pay 65.75 per month, I think I deserve better. Thanks for your time.
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s brierley
(@sbrierley41) reported
@virginmedia Do you think you could be honest with people when turning your Internet off service around Ashton Under Lyne keeps going off but according to you no service issues in OL6 start telling the truth
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Toast
(@toasttothej) reported
Honestly @virginmedia your customer service and process is so so poor it makes me sick I’ve cancelled my service with you and am still getting bills through and have been stripped of money from my bank account Absolutely shame on you
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Nicolle Evans
(@coley_elizabeth) reported
@virginmedia @SamanthaJane_H On hold for over 45 mins. An easy way is to add a cancel button to the online account. There clearly isn't the capacity to deal with these enquiries over the phone.
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FrenchEddyCSC 🏴🇪🇺
(@mackieg67) reported
@virginmedia seems like there is a outage in my area. Any idea when this will be sorted?
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Nicolle Evans
(@coley_elizabeth) reported
@virginmedia my contract ends 3/8/2022 and the price is doubling. I've only received the letter today not giving me enough time to give 30 days notice to cancel and I've now been on hold for over half an hour. And I can't seem to do anything by logging in to the account.
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Hayley Davies
(@haleyd1506) reported
@virginmedia I need to know - when this issue will be resolved, what is causing this issue and what compensation will be offered for my consideration. To reiterate I am disabled and housebound and I a sad to say that the TV and Internet is very important.
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Richard Bunkham
(@RichardBunkham) reported
@virginmedia It’s an intermittent problem what do you know about But I don’t get a stable signal I can’t run a teams meeting it’s absolutely useless and you’re not answering any compensation for promising but it will be working until the 13th of July