Virgin Media Outage Report in Ware, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Letchworth Garden City, Enfield Town, St Albans, Harlow, Hitchin, Stevenage, Welwyn Garden City, Barnet, Hertford, Waltham Cross, Borehamwood, Ware, Broxbourne and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV |
Community Discussion
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Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
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Nik Hunt
(@NikHunt_) reported
from
Theydon Bois, England
@virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!
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Steve Martin
(@HarlowGooner) reported
from
Harlow, England
@ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
@virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.
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chloe🌼
(@chl0emariexo) reported
from
Harlow, England
Definitely switching internet provider in the new year, nothing but problems with @virginmedia idk how many routers we've had but soon as we leave the room it's in, we get literally no signal. Ridiculous prices for something that doesn't even work!😤
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic Jones 🏴
(@tedjones18) reported
@virginmedia Still not working, Engineer was supposed to be calling out today, didn’t show up, I’ve received no contact. I’ve wasted enough time and money now. You can’t provide a service I’m paying for. I’ll cancel and find someone who can
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G
(@garyketchley) reported
@virginmedia I have been told on 3 separate calls that I will be getting credit for a lack of service that occurred at the beginning of June & was promised it would come off bill this month, still nothing has been credited. Please help & give me what I owed & have been promised
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john
(@john61320409) reported
@CazzJ123 @virginmedia I also had same problem last week but was recommended to a programmer by someone on Twitter he helped me Maybe you message UNLOCKED_PAGE10 on Instagram also
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Neil Harrington
(@NeilHar66768972) reported
@virginmedia well you’ve done it again! 4 missed visits over 3 months, £37 in phone charges, 4 days off work and still you can’t get the broadband installed, because of someone else, Virgin you are truly awful!! With no regard for customers
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Denis Buckley
(@DenisBu63468248) reported
@virginmedia we’ve been on the phone trying to report a damage broadband/telephone termination box is open and the contents are hanging out. We are not Virgin customers and so are unable to speak to customer service. The one person we did speak to at virgin suggested we knock 1/2
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Jonty Langley
(@jontylangley) reported
Hey @Ofcom, is it okay for @virginmedia to say I can't escalate a complaint if they are pushing me to accept it as 'resolved' when nothing has been resolved?
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Silius Sodus
(@SodusSilius) reported
@MMcminty @BorisJohnson Agree. Next he'll say he invented computers. Virgin media etc upgraded to new tech docsis 3.1 and fttp without his help. He probably have 5bn to his mates
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Rachael 🧸
(@_rachaelewis) reported
Third day of being on hold with @virginmedia for over 35 minutes before even speaking to someone. All I want to do is cancel my contract ffs
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Jonty Langley
(@jontylangley) reported
@virginmedia I have phoned. They said we would be down until tonight which makes sense because you also texted saying: "Virgin Media here. We've finished working on our network in your area, so you should be back online now." Is everyone there asleep?
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication