Virgin Media

Virgin Media Outage Report in Hitchin, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hitchin, Hertfordshire, England 11/27/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Hertford, Dunstable, Buntingford, Luton, Shefford, Stevenage, Welwyn, Letchworth Garden City, Hitchin, Flitwick, Kempston and Welwyn Garden City.

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City Problem Type Report Time
United KingdomBiggleswade Internet
United KingdomHertford Internet
United KingdomDunstable Internet
United KingdomBuntingford Internet
United KingdomLuton TV
United KingdomLuton E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • AliB79 Ali B (@AliB79) reported from Hertfordshire, England

    @kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.

  • minimonte Simon Mead (@minimonte) reported from Dunstable, England

    @virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected

  • tilly1969 susan brunton (@tilly1969) reported from Hertfordshire, England

    @virginmedia no WiFi signal upstairs help !

  • Trantum_UK David ☮ (@Trantum_UK) reported from Luton, England

    @virginmedia Area. Joke. Your website service page says no issues with broadband

  • BryanTravers7 Bryan (@BryanTravers7) reported from Baldock, England

    @virginmedia It’s had a fix time everyday

  • fergal_rarkey fergal (@fergal_rarkey) reported from Hitchin, England

    @virginmedia hi, our internet is dropping out completely and Iam having to reset router at least once per day. When it’s on, it’s fine. This is a reoccurrence of an on going issue. Please help

  • jimmysmith_76 James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...

  • johnr_shirley John Shirley (@johnr_shirley) reported from Luton, England

    @tweetlch @virginmedia @maclean132 How rude....

  • Trantum_UK David ☮ (@Trantum_UK) reported from Luton, England

    @virginmedia Apparently they are working to fix a performance by 13th... pathetic if true

  • JLTFC Skinny John (@JLTFC) reported from Luton, England

    @virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.

  • ameysalvi81 Amey Salvi (@ameysalvi81) reported from Stevenage District, England

    @virginmedia pathetic customer service

  • Jason47586641 Jason (@Jason47586641) reported from Stevenage District, England

    @virginmedia awful website, disgusting service and ignore old customers

  • smokinghawt Yeankarh (@smokinghawt) reported from Luton, England

    @a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.

  • matt_w1971 Matthew Wilson (@matt_w1971) reported from Dunstable, England

    @virginmedia Rubbish customer service,rubbish internet,expensive as well

  • jimmysmith_76 James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia They are the only ones who can fix it and are good when they arrive at my property

  • jimmysmith_76 James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!

  • Halo1975 Simon Hale (@Halo1975) reported from Luton, England

    @virginmedia television service not available no channels whatsoever error code (W02) #virginmedia

  • jimmysmith_76 James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia * isn’t just an area outage

  • DaViDzZzZz David (@DaViDzZzZz) reported from Toddington, England

    @virginmedia why does sky sports channel always have a line in the middle of the screen when I watch the football! Soo bad considering the price we pay!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattDen82519810 Matt Dennis (@MattDen82519810) reported

    @virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange

  • CDuru3 Chidi Duru (@CDuru3) reported

    @virginmedia Your status page is usually not reliable, so nope! Broadband is down, yet your status page says the contrary. Listen to your customers, not your status page.

  • george_hider george hider (@george_hider) reported

    @virginmedia The number you have given me doesn’t help. All this will do is check for a problem in the area. I believe the issue is due to the hardware within the home, and can not manage to speak to anyone about this. Struggling to work/teach from home. Please help.

  • paulLUFC11 paul wilson (@paulLUFC11) reported

    @virginmedia No issues were found but he changed network settings but the problem seems to be WiFi black spots just randomly appear in the house

  • ChloeMcClure99 Chloe McClure (@ChloeMcClure99) reported

    @virginmedia But I did tell you. I called you and told you to end the service as I’m moving house. You’ve sent me emails confirming this. The disconnection has been arranged for yesterday but you’ve charged me for next month

  • CazDeverill Caroline Deverill 🪐 (@CazDeverill) reported

    @virginmedia just a heads up I got a message from an account claiming to be you guys trying to get my name and address so they could help me further.

  • Mgwaith Meilyr Morgan (@Mgwaith) reported

    @virginmedia The internet is down, is there a problem in Cardiff?

  • darrenmorgan73 Darren Morgan (@darrenmorgan73) reported

    @virginmedia want to upgrade, website says do it online, unable to do it online, won't let me. Hour wait on the phone. Help

  • Mgwaith Meilyr Morgan (@Mgwaith) reported

    @virginmedia Thanks for the reply. No, it's back up now but has been intermittent all morning (In fact, not great the past two weeks - and I haven't had problems since I've been with you which is 4 years +)

  • goforsimplicity Sonia 💕 (@goforsimplicity) reported

    @virginmedia Yes. I tried to reach out in the thread I had with you but I was ignored. My internet keeps disconnecting every single day. And I’m fed up so please tell me how to cancel contract with virgin media