Virgin Media Outage Report in Hitchin, Hertfordshire, England
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The latest reports from users having issues in Hitchin come from postal codes SG4 and SG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Shefford, Hitchin, Welwyn Garden City, Luton, Stevenage, Letchworth Garden City, Baldock, Flitwick, Henlow, Hertford and Ampthill.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
TV | |
| Shefford |
TV | |
| Hitchin |
Internet | |
| Dunstable |
Internet | |
| Welwyn Garden City |
TV | |
| Luton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AMY G ❤️
(@amy_waymey) reported
@virginmedia No it says it’s fine, it never use to do this until someone from virgin called me to renew the service about a month ago and I upgraded to the top internet package, sent me a new router and since then it cuts out constantly.
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Rachel Escott
(@RachelEEscott) reported
Tearing my hair out with @virginmedia They make it impossible to leave! No way to do it online (Is this the only company in the world that won't let you cancel online? Then tells you it might take them an hour to answer the phone (once you've connected and paying for the call!)
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Tim Bourne
(@TimSBourne) reported
@virginmedia Has since been fixed presumably by something done your end yesterday. I also asked about this in VM Community Forum. From replies it seems quite a few others had same problem - & also found it fixed around same time. Can someone in VM advise what the issue was & what fixed it?
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Roszina Head
(@victoranitauzz8) reported
@JennALT_01angel I love ZooMoo. It’s a shame that it shut down in my country. It didn’t help it was exclusive to Virgin Media either.
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camjeffers
(@camjeffers) reported
@virginmedia I did request to speak to a manager and was told by Romeo (the rude agent) that I would get a call back but nothing came of it
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Lee Morley
(@Smooth2014) reported
@virginmedia does Virgin Media Go Out Of There Way To Treat There Customers Like Crap !
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Paul Harvey
(@harveyp_nut) reported
@virginmedia how do I cancel my account with you? Your service team doesn’t seem to be able to do this.
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Mark
(@hedgehoguk84) reported
@virginmedia I need to cancel my order but after 39 minutes on hold was hung up on. Please can you help me with this? I am not willing to call again and hold for so long
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Avril Leary
(@avrilleary) reported
@virginmedia Thanks for responding! It appears to be the fault of the router giving terrible bandwidth, though there seems to be generic issues in our area as have seen multiple complaints on the local residents FB page
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camjeffers
(@camjeffers) reported
@virginmedia No I didn’t he would only give the name Romeo like I said he was extremely rude