Virgin Media outages and service status in Hitchin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jun 16, 4:02 PM GMT+1.
- Internet (55%)
- TV (23%)
- E-mail (6%)
- Wi-fi (6%)
- Phone (6%)
- Total Blackout (3%)
The latest reports from users having issues in Hitchin come from postal codes SG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hitchin, England
The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, Letchworth Garden City, Stevenage, Welwyn, Hertford, Hitchin, Henlow, Flitwick, Ware, and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Total Blackout | 2 days ago |
|
Dunstable
|
2 days ago | |
|
Letchworth Garden City
|
Internet | 3 days ago |
|
Stevenage
|
Internet | 3 days ago |
|
Welwyn
|
Internet | 4 days ago |
|
Luton
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Abi (@ABeeeABeee) reported from Stotfold, EnglandCan honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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Niks (@lydia43632819) reported from Luton, England@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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M.I.K.E.Y (@MikezHR) reported from Luton, EnglandIm seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, EnglandDear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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Tim Read (@TimRead1971) reported from Hertfordshire, England@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Matt Adcock (@Cleric20) reported from Hitchin, England@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Sian Milner (@sianhelena_m) reported from Hitchin, England@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Face palm Vengance (@IsTheTruthToxic) reported@virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Danny Morris (@danny_9_morris) reported@virginmedia Still intermittent, the app says no issues but clearly something is wrong
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RM (@R_M_Bargains) reported@TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app
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Mark Skid (@YeshuaFoxtrot) reporteddoes anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔
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Eugene Reid (@eugenereid) reported@virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!
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Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.
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Daviad Lee (@DeliJoJ82464825) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Murdocke (@murdocke) reported@virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)