Virgin Media Outage Report in Hitchin, Hertfordshire, England
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The latest reports from users having issues in Hitchin come from postal codes SG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Luton, Dunstable, Welwyn, Flitwick, Stevenage, Hertford and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Dunstable |
Phone | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No there is no outage. My bband has been broken/slow for months
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No outages. Just issues with my line. There has been for 2 months.
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tony⚒️
(@tonysyoung) reported
@virginmedia Can you let me know what has been done to ensure it will get fixed as these tweets are no good to me. Has it been passed to someone that can fix it?
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Jane
(@janehetts) reported
@virginmedia Totally confused! It did say there was issues and text message saying all resolved(this was at 10am today) no internet and now saying engineer in area due to service issues? 36 hours and counting with no internet
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Ellen Kate Boyle | Content By The Sea 🌊
(@contentbythesea) reported
@virginmedia It says the issue is solved but the broadband has been intermittent all day and currently not working
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José Jacob
(@JoseJacobUK) reported
@virginmedia TV and broadband have been out for 4 days. Every time I book an engineer you cancel it saying it’s a network issue we will fix at our end. Just got a message “again” to say it’s working and it’s not. Now your phone number not working. I think after 10 years I’m done
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Rosan Sapkota
(@Rosh78) reported
@virginmedia Yes I have, however it says there are no issue but that is not the case and we cannot access our my Virgin media account and we are trying to resolve that however we cannot get in hold of any agent from Virgin media it seems impossible to at the moment!
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Jade O'Hanlon
(@JadyPi) reported
@virginmedia I need help accessing my mobile account please. I’ve reordered a new SIM card and neither this or the original seem to work#help
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Tiffany
(@lazy__goth) reported
@virginmedia Yes I’m in Bristol, it says there’s a problem with subscribing to Nickelodeon but our issue is widespread across all broadband services
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Barkerlicious
(@Barkerlicious) reported
@virginmedia Currently 22.05 but the fix time has been extending since Friday… and that is after VM customer services closes so means another day without broadband
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Mansukh
(@mmpa4) reported
@virginmedia Poor Wi-Fi signal in some rooms. Last week I was told to use Virgin Media Connect app to check Wi-Fi signal but somehow app does not connect to Hub. I called today for someone to guide me but cust services couldn’t help. I was told technical support will call me but no has called
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Mel M
(@MelM09871507) reported
@virginmedia How can I cancel a non existing service when you keep me hanging on the phone for over 3 hours then you hang up and don't call me back and you expect me to pay you £288 disconnection fee I have paid you £56.00 out of the £112 you wanted im not paying anymore.