Virgin Media outages and service status in Hitchin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 29 outage signals in the last 24 hours around Hitchin, including 29 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 12:26 PM GMT+1.
- TV (61%)
- Internet (22%)
- Wi-fi (12%)
- Total Blackout (4%)
- E-mail (2%)
The latest reports from users having issues in Hitchin come from postal codes SG4 and SG5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hitchin, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Letchworth Garden City, Stevenage, Luton, Welwyn Garden City, Flitwick, Dunstable, Hertford, Henlow, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin
|
TV | 3 minutes ago |
|
Letchworth Garden City
|
TV | 9 minutes ago |
|
Stevenage
|
TV | 9 minutes ago |
|
Letchworth Garden City
|
TV | 11 minutes ago |
|
Hitchin
|
TV | 11 minutes ago |
|
Hitchin
|
TV | 12 minutes ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
5 recent signals
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Phyllis Charles (@flissaggie) reported from Luton, England@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No outages. Just issues with my line. There has been for 2 months.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Chris Belcher (@PC_Lawyer) reported from Letchworth Garden City, England@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Ashley (@randellauk82) reported from Luton, England@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kossoff (@Skossoff) reported@virginmedia do you have outage in w5 5BH
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Ryan Gregor (@RTGregor15) reported@virginmedia is there a problem in the GU9 area with internet?
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Just Phil...... 🫧⚒ (@pipjcee) reported@zandsaffire @virginmedia It looks to be country wide. I’ve got the same issue. Massive picture breakup, internet issues and the website is down
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Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
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Rob (@robdrfc4eva) reported@virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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richard tasker (@bc304daedalus) reported@virginmedia having issues with both TV boxes in Plymouth and the online issue checker says it can't check our area currently
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Paul Parkin (@kingoftheshed) reportedWell done @virginmedia you did really well going a week with without issues and then BOOM this morning we’re back to “normal service” of no service as it’s also known.