Virgin Media Outage Report in Hitchin, Hertfordshire, England
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The latest reports from users having issues in Hitchin come from postal codes SG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Baldock, Flitwick, Luton, Henlow, Letchworth Garden City, Hertford, Welwyn Garden City, Dunstable, Stevenage, Ampthill, Biggleswade and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
Internet | |
| Hitchin |
Total Blackout | |
| Baldock |
Internet | |
| Flitwick |
Internet | |
| Luton |
Phone | |
| Henlow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No there is no outage. My bband has been broken/slow for months
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No outages. Just issues with my line. There has been for 2 months.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doloro 💜
(@Doloror) reported
@reldeq @virginmedia Lmfao alrighty then, @virginmedia (support, bot, WiFi, not working) keywords to trigger the bot
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Craig Ferrell
(@CraigFerrell12) reported
@virginmedia still no service in KA3. Tried rebooting the hub several times and no joy. When will it be restored in this area?
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Jarad Cold Cases (Cold & Unsolved Cases)
(@adams_jarad) reported
@virginmedia The service is ridiculous
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Lewis
(@Lewis5597) reported
@germann_ro @standiscrackers @virginmedia What issue would that be? Just being completely thick?
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Thomas Johnson
(@tommyj125) reported
@virginmedia You say the broadband is fix but it’s not fixed in my area how much longer will I be with out internet
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David McGregor
(@DavidMc50081800) reported
@virginmedia Very convenient that the issues start on the same day the prices get put up
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Paulo Be
(@PauloBe_) reported
@virginmedia Great to know but doesn’t sort my issue, I’ve told yesterday I was getting a virtual appointment and no one followed up. I have issues every day and I keep being asked to wait a few more days to see of it improves but this has been going on for ages and you can’t get it sorted…
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Virgin Help
(@virginhelp) reported
@crazymosslady @richardbranson Hi Sarah, We are sorry to hear your having trouble. We've tagged @virginmedia and they should be able to help. Best wishes VH
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Caroline Hayhurst
(@CarolineHayhur2) reported
@virginmedia Still problems in KT4 our system drops out constantly recently, we just keep getting told to reset the router, this is obviously not the solution
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Sir Digby
(@SirDigby6) reported
@virginmedia They called me ev day fir a week for new bundle though not my problem I said you might have to ask my deceased father for permission first and fave up as even I'd get lost in translation with my issue.