Virgin Media outages and service status in Hitchin, England

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hitchin, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Dunstable, Hitchin, Luton, Hertford, Henlow, Stevenage, Flitwick, Biggleswade, Shefford, and Biggleswade.

City	Problem Type	Report Time
Letchworth Garden City	Internet	1 day ago
Dunstable	Internet	2 days ago
Dunstable	Internet	2 days ago
Hitchin	Internet	3 days ago
Luton	Wi-fi	4 days ago
Letchworth Garden City	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

• 
  Pjay100 (@pjay_100) reported 15 seconds ago from Luton, England

  I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now

• 
  Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported 2 minutes ago from Stotfold, England

  @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

• 
  Michael Butler (@Michael73942063) reported 5 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Matt Adcock (@Cleric20) reported 14 minutes ago from Hitchin, England

  @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

• 
  M.I.K.E.Y (@MikezHR) reported 15 minutes ago from Luton, England

  Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 18 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Lucid Dream Pictures (@luciddreamphoto) reported 20 minutes ago from Hitchin, England

  @virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!

• 
  Big E (@lutonmagoo) reported 22 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  Hollie O'Connor (@Holliejoanne23) reported 25 minutes ago from Stevenage District, England

  Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.

• 
  Nik Lane (@NikLane7) reported 27 minutes ago from Hertfordshire, England

  @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

• 
  Iggle Piggle Guinea Pigs (@PigsIggle) reported 30 minutes ago from Letchworth Garden City, England

  @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

• 
  Lynn Beattie (@MrsMummypennyUK) reported 30 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  Jason Flynn 💙 (@jasondflynn) reported 36 minutes ago from Letchworth Garden City, England

  @virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.

• 
  Lee Hammond (@StopItRawr) reported 42 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  Robert Beahan 💙 (@bobster76) reported 43 minutes ago from Hertfordshire, England

  @virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?

• 
  Jason Flynn 💙 (@jasondflynn) reported 45 minutes ago from Letchworth Garden City, England

  @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

• 
  gary jackets (@garyjackets) reported 46 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Sian Milner (@sianhelena_m) reported 47 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  John Aitken (@johnait72020789) reported 52 minutes ago from Stotfold, England

  @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 52 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Grant (@drewsy92) reported 3 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  Clive Carter (@clive_carter01) reported 3 minutes ago

  Why the hell are @virginmedia so poor??

• 
  Gareth Lloyd (@El_Lloydie) reported 3 minutes ago

  Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

• 
  Bernie Hynes (@TheBernie1967) reported 4 minutes ago

  @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

• 
  Leighton J Holden (@LJHolden1986) reported 5 minutes ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 9 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

• 
  Sprout57 (@pwcwright) reported 9 minutes ago

  @misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments

• 
  Joshy R 🌒 (@JJRussell95) reported 12 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  Alistair Drummond (@adrum1983) reported 13 minutes ago

  @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

• 
  Ben Eaton (@BenEato46743114) reported 14 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.