Virgin Media Outage Report in Hitchin, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hitchin come from postal codes SG5 and SG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Flitwick, Luton, Ware, Letchworth Garden City, Welwyn Garden City, Royston, Hitchin, Dunstable, Stevenage, Biggleswade and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Flitwick |
Internet | |
| Flitwick |
Internet | |
| Luton |
Total Blackout | |
| Ware |
Internet | |
| Letchworth Garden City |
TV | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Michal Siewniak
(@MSiewniak) reported
from
Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Gibbo
(@Gibbothehammer) reported
from
Flitwick, England
@virginmedia MK45 area down again!!
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick harkin
(@mickharkin68531) reported
@otterman62 @virginmedia Why would a domestic service provide compensation for business use?
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otterman62
(@otterman62) reported
@virginmedia i'll try and post this before my internet goes down again! up and down all day yesterday and now again today! terrible service.
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Louise Mcknight
(@McknightLB) reported
@virginmedia Yeh it’s demonstrably worse been completely off for about an hour or more now, I get these things can be tricky to track down but with the money virgin gets from it’s customers you’d think keeping it operational would be more of a priority to you guys!
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David 🌳🇬🇧🏴🇺🇦
(@Davidlmarriott) reported
Still trying to cancel @virginmedia tv package. They are now quoting made up information about the one touch switch. Meanwhile, my bill has gone from £104 per month to £194 to £216 and they won’t cancel. Avoid ever joining @virginmedia
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Vicky 💙
(@deadstar37) reported
@virginmedia Nope. Still won’t let me. I get “As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device.”
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Pete Flynn
(@pfly62) reported
@virginmedia It used to be that VM only made it difficult for customers with technical problems or complaints. Based on my experiences with them over the last 24 hours they’ve extended the approach to customers interested in buying new services from them! Time to ditch & switch.
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Haroon
(@Haroon0717) reported
@virginmedia Intermittent signals , been several updates last few days about the outage and fixed but it goes and come back after some time now
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Ellie ♐︎ ♡
(@eleanorpeacockx) reported
@virginmedia help!!!! Virgin media isn’t working for my partners nan!
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Farai Pfende
(@FPfende) reported
@virginmedia It says service not available. It’s day 4 today.
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Ms King 🌍✌️
(@ms_king65100) reported
@virginmedia Virgin Media only know how to help themselves to other peoples money. I've made that clear here & in my complaints that u tried to ignore & closed.