Virgin Media Outage Report in Hitchin, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hitchin come from postal codes SG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, Letchworth Garden City, Biggleswade, Hitchin, Ware, Hertford, Dunstable and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Total Blackout | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Letchworth Garden City |
Internet | |
| Biggleswade |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Robbosanj
(@RobboSanj) reported
from
Stevenage District, England
@virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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VINNY ALIAR
(@vinnyaliar) reported
from
Luton, England
@virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr R Dupp
(@anthonyhird1) reported
@virginmedia Hi. cs The email system is very slow in loading up, for both the application and individual emails. If the service is free, then the money I pay for the broadband is exorbitant, Will I still be able to access this free service if I use another broadband provider?
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Spam
(@thesamscott) reported
@virginmedia I’m paying for your service and trying to earn a living but I can’t upload a single document for work because you aren’t sorting out the problem in this area since October! Furious is an understatement!
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👩🏾💻
(@tim_tand) reported
What the heck is going on with @virginmedia WiFi today. WFH has been a mess today no service in the whole area. Meant to be fixed by 12:30pm, it’s not 4:28pm.
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia The text just said it would happen today. This is really bad service.
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Spam
(@thesamscott) reported
@virginmedia They couldn’t help me. I’m so upset, I need to work. What am I paying for if I can’t use my broadband.
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deirdre mcentee
(@dnaughto) reported
@virginmedia Honestly I think you should look at my account & the number of phone calls made already on the issue & complaint logged (ref 10893768) to get a true sense of my frustration. Furthermore 10-4 is too big a time frame to wait for contact.
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JaxDagger
(@Jax_Dagger) reported
@virginmedia @freyabob 2 months of dealing with your whatsapp and the people on it cannot even do basic math, I'm being serious I paid 60 they wanted 30 more and when I said 90 they acted completely oblivious to what I was saying as if 90 never existed, the live chat has been an absolute failure
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Lady Marmalade
(@LadyMar10569254) reported
@virginmedia What are you asking? I'm telling you what the problem is I Have No Internet. I have no idea what you're asking me because I am not a technician.
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christopher clack
(@BustopInPeckham) reported
@virginmedia I am using thunderbird email app on PC and and email app on my phone both tell me issues connecting with virgin media email server. worked just now for short time emails sending and downloading ,now not working again.
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Anthony Foley
(@anthonyjfoley) reported
@virginmedia I very rarely get frustrated but your service in W3 6HW is beyond diabolical