Virgin Media

Virgin Media Outage Report in Hitchin, Hertfordshire, England

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The latest reports from users having issues in Hitchin come from postal codes SG5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hitchin, Hertfordshire, England 01/15/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ware, Dunstable, Luton, Welwyn Garden City, Hitchin, Hertford, Letchworth Garden City, Stevenage, Biggleswade, Flitwick and Harpenden.

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City Problem Type Report Time
United KingdomWare Internet
United KingdomDunstable Internet
United KingdomDunstable Internet
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomDunstable Internet

Community Discussion

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Virgin Media Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵

  • kahoona7 Paul Brennan (@kahoona7) reported from Barton-le-Clay, England

    @virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks

  • Ed_P0d Ed (@Ed_P0d) reported from Luton, England

    @jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.

  • Mikeedpembo MikeP (@Mikeedpembo) reported from Luton, England

    Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers

  • emily_jayne1233 🌸 Emily Jayne 🌸 (@emily_jayne1233) reported from Luton, England

    @virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?

  • drjawor Michał Jawornik (@drjawor) reported from Letchworth Garden City, England

    @virginmedia But it’s not working.

  • vinnyaliar VINNY ALIAR (@vinnyaliar) reported from Luton, England

    @virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • janetteleaf1 Janette Leaf (@janetteleaf1) reported from Hertfordshire, England

    Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵

  • RobboSanj Robbosanj (@RobboSanj) reported from Stevenage District, England

    @virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

  • ruby_skudder05 Rubes (@ruby_skudder05) reported from Dunstable, England

    trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia

  • mjdes Mike Desborough (@mjdes) reported from Stevenage District, England

    @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DubtricksGaming dubs (he/him) (@DubtricksGaming) reported

    Can u stop throttling my Internet near bill dates please u do this every month im seeing the pattern this issue always comes around near bill dates I know what ur doing @virginmedia and don't tell me u don't because I have evidence even from other virgin media customers

  • citizen40352359 citizenA (@citizen40352359) reported

    @Ofcom fyi @virginmedia 72 hrs ... no internet and refusal to even register complaint

  • Elcucaracha_dog Jay (@Elcucaracha_dog) reported

    @virginmedia I've done all this. The issue is still remaining intermittantly.

  • Veraithy Veraithy (@Veraithy) reported

    @virginmedia Have checked the service and everything seems to be fine haven't called up yet though

  • gibson0410 Gibson (@gibson0410) reported

    @virginmedia So another platform that virginmedia can't help customers on, seems to be a pattern evolving here, the platform that your company says to use doesn't work and clearly visible from my experience and having seen loads of reviews, something has to change

  • stevelewis333 Steven Lewis (@stevelewis333) reported

    @virginmedia No, they said it's because of some permission issue but the whole job is on our land so that makes no sense.

  • citizen40352359 citizenA (@citizen40352359) reported

    @virginmedia 72 hrs and no resolution .....

  • erm2urm Urm (@erm2urm) reported

    @virginmedia The strength of signal that VM promise was nowhere near what I pay for. I did the usual turn off etc to no avail. The signal is now at 300 mbps, whereas its usually around 700+. Still a way off from up to 1000 mbps as advertised.

  • MarkBoy88635834 Mark Boyd (@MarkBoy88635834) reported

    @virginmedia what is going on? Using the internet via 4G it says there are no problems in my area, but when you phone up, it is a known problem, but there is intermittent service. This is not so as no internet for at least a week. Als told no fix until 15 March. Help please.

  • 1234hsgsauaban Amy Kelly (@1234hsgsauaban) reported

    @virginmedia Read the thread!!! No wonder your customer service is rated one of the worst hahahahahahahahahha