Virgin Media Outage Report in Harpenden, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Dunstable, Enfield Town, Hitchin, Barnet, Amersham, Welwyn Garden City, Luton, Stevenage, Hemel Hempstead, St Albans, Watford, Letchworth Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Dunstable |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Nick Chainey 💙
(@NLFG) reported
from
Hemel Hempstead, England
@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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Alistair 🏴☠️ Burns
(@gashead) reported
from
Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma 🐾
(@kewcumb3r) reported
@virginmedia So I tried your text service. About as useful as every other Avenue. I got through to someone and as you can see below I suddenly mention complaint and they have to disconnect. They said they would connect me to [1/2]
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Tony Bradman
(@tbradman) reported
@virginmedia ...and what your company is telling me is that you can’t provide the service I’m paying over £500 a year for, and it’s my responsibility to chase you every other day until you do. Way to go, @virginmedia
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Lucy Fraser
(@Lucy_22) reported
@virginmedia Over the past 3months there has been occasions where the speeds are terrible due to both known area issues and not. No clear cause but frustrating. Only 2 adult house so would expect there to be enough speed for the TV, if nothing else used
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dazz ii am
(@dazzgedd73) reported
@virginmedia I don’t have 30mins to spend on hold like yesterday I will let them call me but the phone Lind to your call centre is poor and their are hard to understand as they have strong accents, I am in the process of emailing customer complaints
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D
(@DNCLB) reported
@virginmedia It has been the last month or so. Sometimes connection drops for a minute sometimes half an hour. Are Virgin not struggling with connection issues recently? My friend in another part of town had the same thing for months and had to move to Sky.
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Tony Bradman
(@tbradman) reported
@virginmedia It seems bizarre that you’re the Virgin Media Twitter team and yet you don’t have access to accounts. And why can’t you tell me what you’re doing in my area to solve the problem? I mean, what are you actually for?
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DADam
(@a_damster) reported
@virginmedia No fix time. Meanwhile I am paying for 200mbs that disconnections every 5 minutes. How am I meant to work from home tomorrow?
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Damian Kinsella 💙 #wearamask #protectlives
(@damokinsella82) reported
@ColinBrown1968 @virginmedia The worst customer service, they might claim there amazing. They really aren't. BT or Sky now. They might be slower, but we can upto 50mb which is more than sufficient!!
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Simona Tagliacozzo
(@SimonaT007) reported
@virginmedia What do you mean, the issue is with the broadband you provide.
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Del 🌈
(@derrickca) reported
@elijahcooperx18 @virginmedia Unlikely I’m afraid. All I wanted to do was ask a really quick question. I’m giving up now sadly. Thanks buddy for your help 👍🏼