Virgin Media Outage Report in Harpenden, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Enfield Town, Luton, Stevenage, Chesham, St Albans, Dunstable, Bushey, Welwyn Garden City, Letchworth Garden City, Hitchin, Welwyn, Watford and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JEGO1989
(@jego1989) reported
@Steweiser74 @virginmedia Contact them they will send you out a booster for free I had the same problem
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MsB
(@03Blissy) reported
@virginmedia @nickgriffith4 It has taken me 6 months to cancel my contract through the complaints procedure. Totally unnecessary hassle and stress caused by virginmedia’s system.
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kristen Wakeford
(@WakefordKristen) reported
@virginmedia Well that’s lies...WORST WiFi ever! And they don’t do anything about it! Don’t bother...go somewhere else!
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Mr Danny
(@spinningoutaday) reported
@virginmedia I rang at 8am. Have to say it was a completely different experience to last night. Straight through to the team who were really helpful, I spoke to a lady with a Australian/New Zealand style accent and have to say it was perfect customer service!
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Mike Barrett
(@MikeBar66066891) reported
@virginmedia Have to agree with these comments. @virginmedia get the best broadband I’ve ever had to my front door...then can’t get it up the stairs! The Virgin hub is shocking, and the customer service non existent.
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Dinosaur DC
(@Saul_Toomuch) reported
@virginmedia Shame you won’t answer your customer helps phones. Been trying to cancel for three weeks now ffs!
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Robbie Robinson
(@RobbieR09181312) reported
@virginmedia Still have the worse customer service i have ever encountered and having been a customer of npower and BT etc thats saying something!!
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Chris Nichols
(@canviseffects) reported
Awful rainy day and virgin media is down... Again. @virginmedia you are lucky I'm sanding my floor today !
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tis me
(@S7CNL) reported
@virginmedia I contacted u up to cancel my virgin. The guy said 7th March then hung up on me before confirming.
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Mr Wilf
(@mr_wilf) reported
@virginmedia When it works, it works. But trying to get a refund when your 200 has never been higher than 50 for seven months was hard enough before the lockdown.