Virgin Media outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Barnet, Hemel Hempstead, Luton, Watford, Hertford, Borehamwood, Hitchin, Welwyn Garden City, Welwyn, Enfield Town, Elstree, Dunstable, Stevenage, and Potters Bar.

City	Problem Type	Report Time
Letchworth Garden City	Internet	2 hours ago
Barnet	Wi-fi	1 day ago
Hemel Hempstead	Internet	1 day ago
Letchworth Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Big E (@lutonmagoo) reported 2 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Jason Flynn 💙 (@jasondflynn) reported 13 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  ᒍᗩᑎE (@gemmak500) reported 18 minutes ago from Chesham Bois, England

  @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

• 
  David Renton (@david_renty) reported 22 minutes ago from Barnet, England

  @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

• 
  Peggy Dyer (@Mrspdyer) reported 22 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 24 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  Sandeep Pandya (@spandya1) reported 28 minutes ago from Watford, England

  @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

• 
  Laura Cook (@LauraVCook1980) reported 31 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  Peggy Dyer (@Mrspdyer) reported 31 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  seanhannam (@seanhannam) reported 33 minutes ago from Chesham Bois, England

  @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

• 
  Jason Flynn 💙 (@jasondflynn) reported 33 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Ella A Cutler (@angelstorm13) reported 35 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Jonny Paul (@StrummerJonny) reported 40 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 43 minutes ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  Big E (@lutonmagoo) reported 44 minutes ago from Caddington, England

  @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 48 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 50 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Matt Adcock (@Cleric20) reported 51 minutes ago from Hitchin, England

  @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

• 
  seanhannam (@seanhannam) reported 53 minutes ago from Chesham Bois, England

  @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

• 
  Big E (@lutonmagoo) reported 59 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Rees (@SamReesO) reported 7 minutes ago

  @Keiran_Mark @StephenP311275 @virginmedia Yeah I know but it doesn’t always work out that way. Especially when watching live sports like F1. They only give you highlights not the full programme. Actually just found out you can get SkyQ if you call them. But point is their customer care is no better than Virgin now.

• 
  JC (@Ahwellnevermind) reported 9 minutes ago

  @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

• 
  Meersham (@Schmuley_Schlo) reported 10 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Liam Bolger (@LiamBolger7) reported 11 minutes ago

  @virginmedia @CliveR39 I still think it is not a technical issue but some sort of contractual issue between Sky and Virgin. Next step will be ‘technical issue’ logging on to Sky sports as a VM customer.

• 
  Tony P* (@Alfie_KC) reported 11 minutes ago

  Done with @virginmedia now. Abysmal customer service,

• 
  Andy Wright (@ncfcandywright) reported 12 minutes ago

  @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

• 
  (tez7n2) (@MickeyDN7) reported 13 minutes ago

  Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football

• 
  Reeni 🇯🇲 (@__neerihs) reported 13 minutes ago

  I had no service on my Virgin Media for a weekend. So now I’m getting credited £30 😌

• 
  Doc (@Trout_Finger) reported 15 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue

• 
  Stevie (@stevenjh1821) reported 16 minutes ago

  Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK