Virgin Media Outage Report in Harpenden, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Amersham, St Albans, Bushey, Watford, Luton, Hatfield, Hitchin, Stevenage, Radlett, Hemel Hempstead, Borehamwood, Letchworth Garden City and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Bhavin
(@Bhavinchief) reported
from
Watford, England
Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Parul Kumar
(@Parul_K) reported
@virginmedia Nearly 8 months, 100 of promises to call by and one team or other and no resolution. #mostfrustrating experience. On top of that paying for service that doesn’t work
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gooner 18
(@Richard24527500) reported
@virginmedia Will I just be put through to a random agent? If so I don’t think you’ve understood my problem. No one has been able to help me - whether on chat, phone, WhatsApp…
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velvetcarroll
(@velvetcarroll) reported
@virginmedia the arrows have been flashing for 24 hours i struggled to connect the cable from the wall into the back and think that it might have broken
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mahmoud
(@anaho7da) reported
@andy_rossiter76 @virginmedia It's terrible that they consistently do this without cause. If you think your account was wrongly hacked due to spam links I advise reaching @HACKTECHIE1 on Twitter so he can quickly get your account reinstated back, like he did for me. Support here is completely useless…..
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Fiona McNally
(@ClarksonFiona) reported
@virginmedia no broadband or TV for 6 days now, service status keeps getting pushed back. I know its all guess work but do you at least know what the fault is so I can tell my boss, as I work from home?
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia It was not like this before. The service is diminished and less user friendly. Giving customers more reasons to exit.
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Justin Gent
(@JustinGent) reported
@virginmedia Yes, too many times. Each time it says it looks like I need to reboot the hub. Which I do. Obviously this isn't correcting the issue.
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Jag Landa
(@JagLanda) reported
@virginmedia I have had no internet for a week. Your cavalier approach to customer service is appalling. I am disappointed and have been inconvenienced. I will not be recommending you as a broadband provider. In my opinion, your service is poor. #poorcustomerservice #avoid
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velvetcarroll
(@velvetcarroll) reported
@virginmedia yes I have many times but for some reason it wont accept my password even though I log in with it straight afterwards. also i have tried reseting the password which also doesnt work. i just need to speak to a real human
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Danny Hesford
(@dannyhesford) reported
@virginmedia Hi. I’ve already sent an email last night with the subject of “IY”. I included my account number and full details of the issue.