Virgin Media outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Watford, Barnet, Luton, Welwyn Garden City, Dunstable, Stevenage, Hertford, St Albans, Letchworth Garden City, Hemel Hempstead, Borehamwood, Hitchin, Welwyn, and Elstree.

City	Problem Type	Report Time
Enfield Town	E-mail	1 hour ago
Watford	Wi-fi	16 hours ago
Enfield Town	Internet	3 days ago
Watford	Internet	3 days ago
Watford	Internet	3 days ago
Barnet	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 1 minute ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  Jason Flynn 💙 (@jasondflynn) reported 3 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  Ben Shaw (@bendog90) reported 5 minutes ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  victoria martin (@tor_a) reported 5 minutes ago from Barnet, England

  @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

• 
  Sandeep Pandya (@spandya1) reported 8 minutes ago from Watford, England

  @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

• 
  Chanders (@chanderson76) reported 13 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  Paul Swain (@PaulswainDJ) reported 13 minutes ago from Kings Langley, England

  @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

• 
  Lynn Beattie (@MrsMummypennyUK) reported 22 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Jonny Paul (@StrummerJonny) reported 23 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Lynn Beattie (@MrsMummypennyUK) reported 23 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 26 minutes ago from Barnet, England

  @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

• 
  Laura Cook (@LauraVCook1980) reported 28 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  ᒍᗩᑎE (@gemmak500) reported 37 minutes ago from Chesham Bois, England

  @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

• 
  Michal Siewniak (@MSiewniak) reported 38 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Peggy Dyer (@Mrspdyer) reported 45 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Steve Cavinder (@StephenCavinder) reported 45 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  robbo (@brobbo55) reported 46 minutes ago from St Albans, England

  @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

• 
  Jason Flynn 💙 (@jasondflynn) reported 48 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  Peggy Dyer (@Mrspdyer) reported 49 minutes ago from Barnet, England

  @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

• 
  James Brown (@JammieBun) reported 60 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 3 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  andy spinoza (@andyspin) reported 5 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 6 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  SK (@s4m1rk23) reported 8 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Damian Hastie (@DamianHastie) reported 9 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 10 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  meg (@MeganJuliaaa_) reported 11 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 16 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 16 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer