Virgin Media Outage Report in Harpenden, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, London, Watford, Stevenage, Enfield Town, Luton, Dunstable, Barnet, St Albans, Hemel Hempstead, Hertford, Amersham, Chesham, Welwyn and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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David
(@DaViDzZzZz) reported
from
Toddington, England
@virginmedia why does sky sports channel always have a line in the middle of the screen when I watch the football! Soo bad considering the price we pay!
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia can customer services please call me urgently yet again I have no broadband I'm sick of it account number229202306
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I urgently need a call from customer services I used all my minutes trying to cancel my contract and they put me thru to tech support I want to leave I'm sick of being fobbed off please get in touch urgently
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I'm paying you every month for broadband the doesn't work. Rebooting 3 or 4 times a day is a joke. Even your tests think my router is off. Its been going on over a year I want to leave and need a call from your team
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, our internet is dropping out completely and Iam having to reset router at least once per day. When it’s on, it’s fine. This is a reoccurrence of an on going issue. Please help
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Gary Deane
(@Dean_e1) reported
from
London Colney, England
@virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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One2one
(@b_tabie) reported
@virginmedia 2/ I have been told I need another 30days after the day my account was closed before I can have a new customer account, I cannot get my head around this.
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Sam Carless
(@sam_carless) reported
@thedogman_918 @virginmedia They will still charge you for the month!!! And try and force you to pay oh and good luck getting through to them to cancel!
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chiari fighter
(@carbon_robert) reported
@virginmedia It's not getting though that's the issue. It's they keep putting us on hold to sort something out
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Guy Lockwood
(@DGuyLockwood) reported
@virginmedia They spoke last Saturday, promising to get back in 48hrs. As per usual with virgin, speaking from experience as I used to be a customer, no reply. The money is pending to come out on Monday, yet the schedule is for the 28th. And this is an increased payment, not the contacted amt
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Balckwalker #EndPoliceBrutality✊
(@Kayakins111) reported
@virginmedia I was hoping to cancel my order and get my refund since the installation seemed unrealistic. I however spoke to Adam on the sales team just moments ago and he assured me the installation will be done by 20th, the delay he said was from the 3rd party company. Will update you here
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Dave Scully
(@DaveScully1) reported
@VirginMedia_TV Virgin Media outage in Castleknock???
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Alix Shepherd
(@Lo_1212) reported
@virginmedia you are a complete joke. I moved to an area you don’t service and still got charged an exit fee (despite months of notice and providing proof you can’t provide my internet). You promise to reimburse me and don’t. Your customer service team can’t access my account 1/2
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David *****
(@David_Ninny) reported
@virginmedia C-0405221555 Also please cancel renewal. I have told a several members of the company many times. It just gets tiring.
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@mstorey2015) reported
@virginmedia WiFi keeps going down for about 10m then ok
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David
(@DavidAVFC1971) reported
@MahyarTousi @elonmusk @virginmedia I had the same apparently I was paying for 100 meg awful