Virgin Media Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Borehamwood, Stevenage, Hatfield, Hemel Hempstead, Luton, Dunstable, Enfield Town, Chesham, St Albans, Bushey, Welwyn Garden City, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Nigel Pearce
(@nigeljcp) reported
from
Barnet, England
Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Looks like internet has gone down, please confirm
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
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Sandip Kataria
(@katarias) reported
from
Watford, England
@virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice
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SD KATO
(@D2SDKATO) reported
from
Barnet, England
@Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bayern765
(@Bayern765_) reported
@HurstyGames What internet do u have cuz I got virgin media and it’s broken rn so if u have that as well then that might be why.
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Brandon James
(@MadebyBRDN) reported
VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN
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big will
(@NyKoxEcho) reported
trading on fifa with some silver players, about to make a cheeky snipe for someone at low priced and my wifis gone down and booted me off the game, new year still the same amount of virgins at virgin media. cheers lads @virginmedia
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Andrew Hardy
(@AndyHardy360) reported
@virginmedia internet keeps dropping out everyday now. This is ridiculous. I need an engineer who can actually fix these issues instead of stupid bots. I don't pay for a terrible service!
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ztari
(@dzlusion) reported
@virginmedia literally **** you. it should be illegal having people pay £100 a month just for wifi that NEVER ******* works. Thanks for getting me banned from playing Valorant you *****
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UFOSully
(@UFOSully) reported
@elonmusk For the love of Christ get Starlink up and running in Europe soon. #VirginMedia are beyond bollocks. Is VM down in both Ireland and UK? #VirginMediaDown
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Imran Omar Charley G
(@jkewl999) reported
@virginmedia issues with broadband le5 area. Service status shows all good but when test run, shows issue in area. Can I get update
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Bradley
(@Bradley_Masoero) reported
@pmross @sodalit3 @virginmedia Paul, I feel bad for you but that’s you not virgin the downtime lasted 1 hour from 12 to 1 and it was maintenance, maintenance isn’t making something better in all cases is maintaining it.
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Bradley
(@Bradley_Masoero) reported
@sodalit3 @virginmedia It’s not there fault they have to do maintenance I know it’s stupid but they have no option
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K T / Kegs
(@ktc_cfc) reported
@virginmedia trying to save a boys life here and you’ve ******* decided to go down *****