Virgin Media Outage Report in Bricket Wood, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bricket Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bricket Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bricket Wood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Luton, Islington, Hampstead, Barnet, Welwyn Garden City, Northolt, Stanmore, Harringay, Wembley, Camden Town, Harrow, Ruislip, Watford and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bricket Wood, England
Latest outage, problems and issue reports in Bricket Wood and nearby locations:
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayyy
(@JsChopra0) reported
@virginmedia I have been calling Virgin for the last 3-4 days, Staying on call for 3-4 hours and nobody picks up. In the end, i get told by the operator that the broadband needs signal to be sent, its 200MB, and still sends me to “reconnecting” screen on my meetings every 5 mins. @virginmedia
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Steve Philcox
(@StevePhilcox) reported
@virginmedia internet going off and on all the time this morning. So issues showing on your site but in the past signal issues don’t always show on your site. Do U know of any issues in the SM3 9PP area?
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Susan daly
(@daly_sd4ly) reported
@virginmedia Still waiting. Day 3 of no tv or customer service from @virginmedia. Surely it can’t be that hard to call a customer?!?!
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Abs
(@sirsabs) reported
@virginmedia has the worse customer service in their field. Never call back or action promises they make! @btsport @SkyUK
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Jayyy
(@JsChopra0) reported
@virginmedia The issue has been ongoing for the last 2 weeks, I didnt notice it much but it really got bad this week. After signal is sent, it stays the same, i have tried everything you have on your website and also tried signal boosting etc on the Virgin App.
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T0m
(@T0m_Tr0ubl3) reported
@virginmedia this is the second time this week that I call customer service and I am being put on hold and then the agent ends the call!! #badcustomerservice #getittogether
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John Spencer
(@JohnSpencerTV) reported
Why would I complain about the successful leave request of the 1st? Maybe it's the fail virgin media leave retention dept trying to palm it off as, not them and some other part of virgin? But then they'd also have be the complaints dept? So it's all virgin media that's lying.
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John Spencer
(@JohnSpencerTV) reported
Virgin media have just lied to you about your complaint, please contact virgin media if you have a problem with us lying?? There's something very circular about business and org complaints systems.
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Mark Houghton
(@M4rky) reported
@virginmedia I have a possible fix eta of 6pm tonight from the technical team, that would be a little over 24 hours without service. Will I get a partial refund for the downtime?
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Matt Spink
(@eggdaddy) reported
@virginmedia The Twitter account is very good at saying sorry, but it doesn’t mean anything! Yes issues are still ongoing today as they have been for last 6 weeks. No, service status shows nothing as it hasn’t for last 6 weeks. If you look at the BQM graph I posted it’s clearly an issue of /1