Virgin Media Outage Report in Bricket Wood, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bricket Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bricket Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bricket Wood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, London, Watford, Luton, Wembley, Ruislip, Bushey, Hampstead, Camden Town, Rickmansworth, Islington, St Albans, Golders Green, Uxbridge and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bricket Wood, England
Latest outage, problems and issue reports in Bricket Wood and nearby locations:
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@jay_rutherford @virginmedia I have the same issue. No connection for 5 days now. I can't work this is a huge problem. Can't get through to anyone. I need this sorted ASAP
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown
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Gillian Hudson
(@JillHudson21) reported
from
Camden Town, England
@MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
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antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
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Nicola Byles
(@BylesNicola) reported
from
Rickmansworth, England
@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Evans
(@GregoryEvans) reported
@virginmedia I've got an engineer coming Friday. To do this I had to make a complaint (and it took over 12 hours). Surely it should be easier than that.
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lmwhu
(@lmwhu) reported
@virginmedia Would have been good customer service If someone had accepted my request to call me on the number you have on file. But no, I now have to sit in a queue for lord know how long. This all started at 10.33 this morning
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wascal
(@thewascal) reported
@virginmedia No trace of a call from 2+ wk ago. Was told “it takes a week for complaints to appear online”. The guy then refunded £20 and never logged the complaint. Attempted to complete one online and at the end it gave a complaint reference of ‘###’, and nothing was saved in ‘my cases’.
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ellsafc69
(@ellsafc69) reported
Why is it so hard to find my ******* customer number to view my mortgage on my phone. The useless ******* haven’t provided me with a customer number and been on the phone for 40 mins still no answer . Don’t get a mortgage with virgin #virginmedia
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Peter Dowsett
(@PeterDo19421129) reported
@libertyglobal @VMO2News To the parent company and Virgin media. I have received an email from virgin media regarding my Father's account with you. And noticed you charge him for fibre broadband which he has never had. The counts as fraud in my book. Will speak to ofcom now.
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Tim Hole
(@TimHole) reported
@virginmedia Well yes I can't receive any sms so something is stopping it. I can try on another handset tonight but if I lost the ability to receive calls at the same time it would suggest its an issue with the sim or the account or somehow blocked rather than the handset, no?
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Martyn Page
(@dcfc1968) reported
@virginmedia @vmbusiness No its not..... I say again I have a £70+ bill from my old residential address..... so can I log a complaint with you now?
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Natalie Whoodunit
(@Nataleela77) reported
@virginmedia We know that the only solution is to get a new box as we have had it ‘fixed’ many times over the past two years and the box is clearly inadequate to cope with the amount of residents using it.
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Peterbartle
(@Peterbartle6) reported
@DawnPet76880676 ......virgin media email is down ....tues 20th
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Cheyne Stoking
(@StokingCheyne) reported
@virginmedia @Nataleela77 I look forward to a couple of days service before it goes down again.