Virgin Media Outage Report in Bricket Wood, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bricket Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bricket Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bricket Wood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Finchley, Cricklewood, Luton, Watford, Harringay, Hornsey, Wembley, Hatfield, St Albans, Camden Town, Radlett, Hemel Hempstead and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bushey |
Wi-fi | |
| Bushey |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Finchley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bricket Wood, England
Latest outage, problems and issue reports in Bricket Wood and nearby locations:
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Lesley Sanderson
(@LSandersonbooks) reported
from
Islington, England
@leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Steel 🌎
(@GeogSteel) reported
@virginmedia 28 days? And that's the problem, I'm gone on November 6th. Yet no one on the phone seems to want to help us and keeps sending me this complaints link.
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Darren Turpin
(@Turpinho) reported
@virginmedia Can't get network service on TV - error n27, but no cable is unplugged. Have been through all the automated checks/processes and reboots. The online support just repeats the same steps and invites me to call support, which when provides the same info and doesn't connect to anyone
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Mark
(@Marky_S1003) reported
@virginmedia been with you for 2 years but you're still sending all emails to my old email address despite it being updated ages ago on my account... I can't find anyway to contact someone about this on the website, can you help?
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True Blue
(@TrueBlu001) reported
@virginmedia Happy to take my money each month which is over £100 but not willing to help me move or even a call back to discuss the issue as promised
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Janet Lilley
(@kendrasmum03) reported
@virginmedia been waiting on hold on virtual assistant for 2 hours now help please
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Robyn Stephens
(@RamblingRobyn_x) reported
@virginmedia We will be sending a formal complaint.
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Chris Charles
(@charliencfc) reported
@virginmedia Clearly you don’t get it ….clearly typical of the service i have received ….purchased through Virgin, quoted price through virgin…. That’s the price …..i will not be calling O2 as this is your issue I have cancelled all services …..absolutely no help as per usual
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Ana Cristina ϟ
(@_AnaCristina_) reported
@singletontales @virginmedia It’s just disgraceful as it’s their fault your brother has to cancel, why should your brother and his partner have to pay a cancellation fee that strictly speaking is being forced upon them due to virgin not being able to deliver the goods.
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Caro white
(@Carowhi32005209) reported
@Marky_S1003 @virginmedia My account also got compromised and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.
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Chris Charles
(@charliencfc) reported
@virginmedia I will go out of my way to NOT recommend you and your service going forward