Virgin Media Outage Report in Bricket Wood, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bricket Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bricket Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bricket Wood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Wembley, Islington, Barnet, Harrow, Amersham, Hampstead, Welwyn Garden City, Luton, Stanmore, Hemel Hempstead, Harringay, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bricket Wood, England
Latest outage, problems and issue reports in Bricket Wood and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Islington, England
@virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Andrew Lawden
(@tobe2b) reported
from
Camden Town, England
@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like
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Alex
(@booshkla) reported
from
Camden Town, England
@virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Smyth
(@smythy75) reported
@stilletio1 @virginmedia I was a long standing customer, was moving home and gave over a months notice. Guy rocked up and said he had to use the shortest route and wouldn’t wait to discuss it. They don’t deserve anyone’s business. Didn’t supply service so I told them I was cancelling and cancelled DD.
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Hinwo
(@Hinwo2) reported
@virginmedia 2 hour phone calls ending up in the phone line disconnecting before a resolution followed up by no call back. Lies about being copied into emails to field area managers. Complaints that fail to be followed up. I am in awe that this is how new customers are treated
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Danny Price
(@pr50901905) reported
@virginmedia Thank for your reply. It did feel hot to the touch on top on the Hub. I will allow to cool down and try again
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Peter Smyth
(@smythy75) reported
@stilletio1 @virginmedia Made the point they where recording the call, I was always polite so said for the benefit of the call that I was making them aware that I wasn’t paying another penny for a none service.
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David Bradley
(@sciencebase) reported
@virginmedia Bot response to SMS, triggered by keywords, that's basically ****
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Ellie Cox
(@elliejadecox) reported
Without internet for the next 10 days, cheers @virginmedia top customer service 👍
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DJPhoenixUK going to #EGX
(@DJPhoenixUK) reported
@virginmedia "I am sorry I have already exhausted my last agent discount. if only I have handled your chat earlier I could have given lower than 60". Is the exact message.... Amazing service
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rachel preston
(@rachpresto76) reported
@virginmedia It was set up by a WhatsApp conversation once for a manager with a complaint number the second 5 days later for a follow up as I'd not heard anything (you said 24 hours) then again today a manager was supposed to call me back. You send me bills I haven't used your service.
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David Bradley
(@sciencebase) reported
@virginmedia I just pity the poor tech who's an hour behind schedule...at least when they get here it's an easy fix and hopefully they can go home after that unless the whip is cracked again at this late hour
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Holly
(@Holly58283929) reported
@virginmedia They couldn’t give an actual date, I don’t know if they will email or ring me but the engineer is booked in for next week but they won’t be able to do the installation until this problem is sorted first, I’ve been without internet this whole time