Virgin Media Outage Report in Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Hemel Hempstead, Welwyn Garden City, Ware, Waltham Cross, St Albans, Enfield Town, Luton, Watford, Wood Green, Tottenham, Finchley, Muswell Hill and North Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Wi-fi | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia I’m on my 2nd box now and it’s doing the same as the last one, picture cuts out and says no signal, when I reboot says starting up for ages then no signal
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Nigel Pearce
(@nigeljcp) reported
from
Barnet, England
Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.
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Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Sandip Kataria
(@katarias) reported
from
Watford, England
@virginmedia any service issues lost broadband services now stuck on the phone to 150 and in the queue listing to crap music. #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rob mccartney
(@rmccartney) reported
@CiCi_Coleman @VodafoneUK try dealing with @virginmedia customer complaints....absolute joke! Part of their email yesterday told me the resolution was they'd 'educated' us. Shame they had all.facts wrong
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Parcel Delivery Guy
(@Deliverydrivel) reported
@kinradekin @ThisisDavina @virginmedia Make a log of all methods of communication including the sales line. Cancel direct debit. Go to court, court finds in your favour.
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Latham PlayZ
(@LathamPlayZ) reported
Internet has been down for about 35 hours now. What's going on? Nearly used all my mobile data because Virgin Media can't fix the WiFi. Wouldn't mind if it was a few hours or so, but we're in lockdown... So 35 hours feels like 35 days. Help please. @virginmedia
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Ed Karter804🇨🇦
(@eddykarter) reported
@thedogman_918 @virginmedia Had a pay as you go service. Don't pay no service. It's fairly simple! They on my *** for 2 months . Told them take me to court if they really want money ! New customers get phones but loyalty means nothing so that's why I switched to another company!
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Danny Slay 🇪🇺🇳🇿
(@slay1373) reported
@BubbaBubs2007 @thedogman_918 @virginmedia Ignore their help, get a mesh system installed at switch to modem mode, funny how you will suddenly get good service. But you shouldn’t have to.
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TAG
(@Flowing_Seed) reported
@virginmedia Hi sorry it taken me so long to get back to you m, it appears my issue has improved this week, thanks for the support 👍
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Teressa Broddle
(@TeressaBroddle) reported
@thedogman_918 @virginmedia Lots of people been jumping ship here in Lincs, lots of others provide a better service 👍
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Sagar M.
(@Sagar41119584) reported
@virginmedia @TomMockridgeVM Worst customer service! My sim card and device services were blocked by the virgin team without prior notice. After talking for the whole day, my sin is working but the phone network is still not coming for the last 2 days!
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WellingUnitedDeafFC
(@WellingUtdDeaf) reported
@virginmedia hey, is there connection issue with virgin WiFi for the last three days in our area BR5 1EJ?
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Ant Forrest
(@AntForrest) reported
@virginmedia Trouble shooting fixing my dead grass? I want someone to come and move the Virgin cable that’s showing in my garden and sort some compensation for having to buy new turf! At no point did they ask to dig it up. Once all that’s sorted we can look into Wi-Fi!