Virgin Media Outage Report in Hatfield, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Barnet, Chingford, Welwyn Garden City, Luton, Stevenage, Waltham Cross, Cheshunt, Stanmore, Hemel Hempstead, Hoddesdon, St Albans, Watford and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
-
Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
-
steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
-
Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
-
Sacha Coward
(@sacha_coward) reported
from
Walthamstow, England
@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
-
Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
-
Hussein Khan
(@HusseinKhan11) reported
from
Enfield Lock, England
@virginmedia why is ur internet so ******* shit all the time
-
steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
-
marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
-
Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
-
Ricky Fields
(@fieldsyboy) reported
from
Nazeing, England
@virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
-
🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
-
Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
-
Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media have let me down
-
#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Rulton
(@Soze1172) reported
@virginmedia Checked our area, there are no problems, now only one child online and it is coping. So cannot turn off for 10 mins as recommended until school lessons end.
-
Tomb Clarke
(@ThomasC05916286) reported
@virginmedia Pathetic excuses to justify your random price increase. Like all business the archaic strategy that strangles the economy is that profits must always increase. Maintaining your ridiculous yearly profits has never been enough despite our hardship. **** you!
-
Daniel Wicks
(@allstar100) reported
Entering my third hour on hold to @virginmedia after being cut off. Ironic for a communications company. Literally the worse customer service. #virginmedia
-
Hamayoon Sultan 🇪🇺
(@timesarrow01) reported
@virginmedia Broadband's been rubbish for 5 days. Diagnostic tool only mins ago identified a problem. I ran all checks. Yet I just got 38.12Mb/s download. Am paying for 200Mb/s. It's affecting work. Your phone number is throwing me off - can't speak to anyone. Please help!
-
Jonathan Williamson
(@Rieslingnut) reported
@virginmedia Better than they were thanks Wired: 200 download, 14 upload Wifi: 60 download, 10 upload I think we could use another booster extender as we do have a significant area of weak signal. Can that be organised?
-
Shoaib Akhtar
(@shoaibmma) reported
@virginmedia rudest customer services ever
-
Stiofán
(@Stiofaan) reported
@virginmedia What is happening at your call centres? Your number no longer works. It's not even ringing out. Have you abandoned cust service completely now
-
Tom 郝汤姆
(@haotangmu) reported
@virginmedia are you actually gonna reply to me or what? Literally my tweet from days ago also wasn’t responded too. Absolutely shocking customer service.
-
chris davies
(@valleyboy1978) reported
@virginmedia what is the problem with your call center number??
-
zeena
(@jouskaneurons) reported
@Ash20534644 @virginmedia I'm experiencing the same problem and @virginmedia haven't even got the decency to issue a monthly refund. As soon as my contract ends, I'm transferring to another provider. Thieves.