Virgin Media Outage Report in Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Enfield Town, Radlett, Wood Green, Watford, Walthamstow, Finchley, Ware, St Albans, Luton, Tottenham, Hemel Hempstead, Mill Hill and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline
(@doozer_princess) reported
@colleen_gruffin @virginmedia Just don’t go to @SkyHelpTeam they are just as bad
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Kerry Bailey
(@Kerrrrrrryl) reported
@YodelOnline absolute shocking customer service!! No regard for anyone!!! @virginmedia Please sort this out!!! This kind of service isn't doing your company any good either!!!!!
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V I C K Y 🇺🇦 🌈
(@ThatMouthyBrit) reported
@yocactusgames @virginmedia Absolutely awful. They kept saying “so it’s a broadband box you ordered?” I was like NO. The ****** TiVo box I’ve had for five years and is slower than anything needs replacing before I launch it out the ******* window! Why am I paying £70 a month for this crap?
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Michael
(@ms6282) reported
@virginmedia Why not phone? You have our number as you provide service as part of contract which also includes broadband. Sending email to address you’ve suspended is just stupid and shows lack of initiative and lack of consideration for customers
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Ewen Cairns
(@EwenCairns) reported
@virginmedia @O2 Anyone thinking of joining don’t. Just don’t. Worst customer experience ever. You can’t join O2 on this if you previously were an o2 customer previously unless you use a new email address. Total joke and waste of my time.
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Nicola Robinson
(@Nicrob) reported
@virginmedia I'm really not too sure why someone can't just phone him? Why is this an issue?
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Hannah Kulmatycki
(@hannahkulls) reported
@virginmedia Hi we have not - you won’t let us cancel and it’s been 5 days of trying
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Heidi Wurst
(@Heidi_Wurst) reported
@virginmedia Awful, refusing to handle a complaint because I can’t remember a password I set up three months ago and have never used and can’t access as I don’t have documents to hand. 1. Going to ombudsman and 2. Cancelling and switching provider. 1 month in, awful company. Never using again
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Oli the Kid
(@OlitheKid1) reported
Absolutely appaling service by virgin media. Have rung them 5 times & they keep transferring me and then hanging up after they assured they can help, my dad is a severe kidney patient who relies on our landline number and all we need to do is port it over @virginmedia
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Polly James
(@Mid_WifeCrisis) reported
@virginmedia Thanks, but it might be helpful if your Customer Service staff mentioned this to customers who are struggling when they phone to ask, “Is that the best you can do?”, instead of jiggling about with inducements to continue paying more than they can afford…