Virgin Media Outage Report in Hatfield, Hertfordshire, England
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The latest reports from users having issues in Hatfield come from postal codes AL10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Watford, Radlett, Walthamstow, Bushey, Finchley, Hatfield, Edmonton, Wood Green, Luton, Colindale, Tottenham, St Albans and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet | |
| Watford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
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RobinShaw58
(@RobinShaw24) reported
from
Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Internet not working again. Never received a response from the number you sent me
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed B
(@MohammedBasid) reported
@virginmedia Iv made calls in this issue at least 4 times in the last 7 weeks. . Iv had engineers visit and claim to fix it. But the item is still not resolved as it only happens post 8pm on the channel... During the big games!
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Mike Steven
(@MikeSteven1976) reported
@virginmedia Do you know? Funnily enough, after trying your text support (see above) and you phone customer services, I didn't try a third way of posting on your forum. I lost a bit of faith in your systems I'm afraid.
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michelle o neill
(@michelleoneil13) reported
@virginmedia who do I contact about a line hanging down in the middle of the road cable for Internet is ready to collapse
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GRIZZLY VAPER REVIEWS
(@platinumpete35) reported
@virginmedia @dwoodhouse1 Now I see where my money is going! Instead of repairing your broken infrastructure, you are paying yourselves to become richer being shareholders yourselves. Fuvk you virgin media and **** your useless cheap electronics. Nearly a year and still no ******* reply to your fraud
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Matt Ayres
(@MattAyr) reported
Very annoyed at the amount of stream quality issues I’m having recently. Anyone at Twitch able to help me optimise my settings on @streamlabs? Doesn’t help that I just did a speed test and my usual 200+ DL speed was at 3MBPS?!?!?! Cheers @virginmedia
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russell
(@walchyboy) reported
@virginmedia They don’t want to do anything at all to resolve the situation, I have spent over 2 hours on the phone Tuesday and Wednesday, hence wh I end up on here trying to resolve the problem, call centre overseas really not very helpful. Please resolve. Thank you
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Hugo Bone
(@luvvenhugs) reported
@virginmedia 2 days later - down again. surprise surprise. so infuriating. how many times does this have to happen before I can exit my contract?
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Rob Coombs
(@robs_burns) reported
@virginmedia No. I was waiting for my Mrs to calm down from the TV360 box deciding it wouldn't let her watch the recording of the friends reunion this morning. Most of the feedback from the forums, in regards to the hub4, are to buy a new router and use the hub as a modem as they're useless.
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Mollichella💙
(@lalabiso) reported
@virginmedia Last communication I had a a couple of weeks ago, basically saying, for the second time, that you tried to contact us but couldn't get through. Which isn't true as we didn't have any missed calls either time. On here I've been told to look for help on the forums....
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Kieran Macklin
(@KieranMacklin) reported
@virginmedia customer service are actually THE WORST.