Virgin Media Outage Report in Hatfield, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Watford, St Albans, Luton, Bushey, Stevenage, Wood Green, Radlett, Northwood, Edgware, Tottenham, Palmers Green, Finchley and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Watford |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Ken Spearpoint💙⚡️❤️😷
(@K_G_Spearpoint) reported
from
Watford, England
No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jack
(@jack82530504) reported
@virginmedia @OverwatchEU Please stop the generic responses to peoples issues and just sort your service out! Your WiFi is pretty terrible and your customer service is non existent
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jez beetlestone
(@bingo2110) reported
@virginmedia your customer service is a joke ! 12hrs I've been trying cancel my broadband! 4 people I've been in contact with! Adrian Neil, Kim, agent & Gabriel! Given up & cancelled my direct debit! Send me a box so I can return your router!
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TheBosz
(@kolapoagunbiade) reported
@virginmedia I raised the issue when it first came up and was assured it would be rectified with a new plan drawn up for me which I accepted after I decided to quit. The billing was unjustified there was no noticeable improvement in the service provided.
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paul hawkins
(@paulhawks76) reported
@virginmedia are you going to charge me for broadband this month?, as it goes on and off all day everyday and I’m pretty sure that’s not the service I signed up for
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michael kay
(@Mickakay27) reported
@virginmedia The signal is a joke! I have to keep resetting my rooter an then the wifi is really slow!
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Jenny Rathbone
(@jenandpaul1980) reported
@FayeThomas_1 @virginmedia Haven’t had the tv on all evening as it was just pissing me off. Yep we’re the same with the land line. It’s only ever used to ring virgin lol. We will try again tomorrow but if they don’t want to deal with you they just put you on hold and hang up. Worst customer service ever!
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Gavin Pickup 💙💛
(@KTMGav) reported
@rykowski76 @MmaBinns91 @virginmedia Boils my head mate. Need wifi for the printer for work stuff at home. TV keeps dropping off every time I put something on YouTube or iPlayer etc. absolute **** service. Need something else now, fed up with it.
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Rebekah Murphy
(@BexAlwaysKnows) reported
@virginmedia I have never been treated so badly by a company in all my life. I will never be a customer of yours again, and will make damn sure none of my friends or family are either. As soon as I can find a company to provide my brand service, I’m off. You are beneath contempt.
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Rebekah Murphy
(@BexAlwaysKnows) reported
@virginmedia I have never been treated so badly by a company in all my life. I will never be a customer of yours again, and will make damn sure none of my friends or family are either. As soon as I can find a company to provide my BB service, I’m off. You are beneath contempt.
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Karen Coring
(@CoringKaren) reported
@virginmedia Hi, the technician that came out was very helpful. He has changed the hub and all of the cables. Unfortunately Virgins server was down today and unable to connect new hubs. I have just managed to connect this. Fingers crossed it is now all sorted.