Virgin Media Outage Report in Hatfield, Hertfordshire, England
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The latest reports from users having issues in Hatfield come from postal codes AL10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Radlett, Wood Green, Walthamstow, Hatfield, St Albans, Luton, Watford, Enfield Town, Tottenham, Finchley, Chingford, Stevenage and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bushey |
Total Blackout | |
| Radlett |
Wi-fi | |
| Wood Green |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜
(@WordDoodler) reported
from
Tottenham, England
So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
London Colney, England
@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fergmeisterNI
(@fergmeister_ni) reported
@virginmedia @_chelseaduncan_ @virginmedia maybe time to consider cost v benefit of using yodel. Maybe cheapest but I'd say you will lose more than a few wouldbe customers fed up being messed about waiting for their kit due to yodels less than perfect service record. My kit is now late...
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John Gregson
(@JohnGre91077225) reported
@virginmedia iOS 16.1.1 I can also confirm that I am connected to the WiFi and it’s working superbly. I connected and used the app no problems at all on Tuesday but since Wednesday it does not connect
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pat
(@JohnJo91122884) reported
@virginmedia want to cancel ur crap service on hold all week 3 hours in total direct debit cancelled not paying for crap customer care
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Sil
(@SilenusGreen) reported
@virginmedia So, basically, I can't pause the TV for long enough to go downstairs and make a cup of tea. You don't mention that in all your sales spiel. Had I known this, then I wouldn't have changed to VM. Sky doesn't have this problem, you need to fix it. #UnhappyCustomer
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Andy Lowry
(@azd_lowry) reported
@virginmedia This policy of disconnecting and then demanding payment is more akin to gangsters doing a protection racket than a isp. You've turned a 15 year virgin media fan into someone who will never return to you in the space of a few hours. That, at least, is impressive work.
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Kim Taylor
(@kimritaylor) reported
@virginmedia When I phone up it doesn't let me report anything over the phone, it just tells me there's an issue in my area and texts me a link to the postcode checker. The postcode checker doesn't let me report anything because it says nothing is wrong for my postcode
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Mark Gale
(@MarkGale) reported
@virginmedia None of my photos are Leominster Rd, but all within a mile, all reported but zero response ended my contract Virgin. Fed up with down time while cabinets are left open by your engineers. Having fast broadband is no benefit when it doesn't work.
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Steven Davis
(@StevenD09210758) reported
@virginmedia hi I need to change my virgin mobile password but I have no signal on my mobile so can’t receive the verification code 🫣
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Wild Heart
(@WildHeart3000) reported
@virginmedia The receptionist said that someone else is having the same issue
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Mitchell Wilson
(@mitchow92) reported
@virginmedia Told because I have some service I still have to pay full price? Don’t feel that is very fair….