Virgin Media Outage Report in Hatfield, Hertfordshire, England
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The latest reports from users having issues in Hatfield come from postal codes AL10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Hertford, Welwyn Garden City, Luton, Stanmore, Waltham Cross, Enfield Town, Stevenage, Hoddesdon, Watford, Chingford, Hemel Hempstead, St Albans and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@LDNCalling) reported
@Disraeligearsup @GNetworkComms @virginmedia Awful company
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Michael Lachevre
(@GoatyTweets) reported
So after wasting an entire HOUR on hold to @virginmedia to see what they're going to do about my insufficient WiFi speeds that they charge me a premium for... they hang up on me! The website is crap, the 'chat bot' is crap and the lack of decency to accept a call takes the piss.
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Jamie Wallace
(@jamiewallace_) reported
@virginmedia your SMS service which you promote to change your direct debit date is LITERALLY NOT FIT FOR PURPOSE. I'm sat here with my direct debit still not changed
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Ricky Chaney
(@Chaneyrp) reported
@virginmedia hey. I have an ongoing issue with billing since December! Everytime I get put onto WhatsApp chat nobody answers me. Getting fed up.
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John
(@JB7258) reported
@virginmedia Are you having a laugh, I called yesterday the number you sent me in a letter and I was on phone for 45 minutes listening to crap music before u cut me off
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C
(@CGuilar92) reported
@virginmedia He’s not trying to cancel the contract so he set up Wi-Fi in his flat with a company that is competent, but you won’t process the cancellation. I would like this done today.
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Mr Jolly
(@Disraeligearsup) reported
@LDNCalling @GNetworkComms @virginmedia With Vodafone on city fibre and blimey it’s something you never ever get bored of. Partner moved off virgin as they were horrific and wanted her to pay for a new router as the old one was crap
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Josh Armstrong
(@Sick_Puppy303) reported
@virginmedia The leaving my contract on my contract end date not the ludicrous exact 30 day issue I finally managed to resolve after arguing for 30 minutes and my contract will now be ending on the day I requested not the 30 day supposed policy. But I should not have had to argue to get it!
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Veratoe
(@Veratoe1) reported
@virginmedia The voice msg kept saying call back later. No info provided about how long this issue may last. If I knew it would be almost a week I would have written a letter. Past 2 days I've got into a queue, had to hang up after an 1hr but 2nd time was 46 min, I've now cancelled my service
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Josh Armstrong
(@Sick_Puppy303) reported
@virginmedia The PayPal theft was about 10 years ago and PayPal refunded me the money. The fake deal and falsified records was in 2020 and when I finally spoke to a senior staff member they said this was very common at the time and resolved the issue eventually.