Virgin Media Outage Report in Hatfield, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Waltham Cross, Luton, Enfield Town, Stanmore, Hemel Hempstead, Chingford, Welwyn Garden City, Stevenage, Cheshunt, Hoddesdon, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Muswell Hill |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Ken Spearpoint💙⚡️❤️😷
(@K_G_Spearpoint) reported
from
Watford, England
No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EBow Photo
(@ebowphoto) reported
@virginmedia Today Mac can’t connect to WiFi and home phone not working. Virgin Media recorded message on 150 says to call again after 2pm
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Wayne Liddle
(@wayneliddle) reported
@virginmedia Is there a reason my broadband is up and down like a yoyo? I did log an engineer which was confirmed by email, however they never turned up, and never made any contact. Its all well and good advertising superfast broadband, but when its unusable there is no point!
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Alison
(@AlisonSally6) reported
@virginmedia any issues in TS26 POSTCODE HAVE NO CONNECTION FOR WORK
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alasdair
(@alasdairew) reported
Oh yes forgot to say the virgin media website (my virgin media) is down and after almost an hour of the phone trying to get help ( the virgin do away service activated twice ) I was told that the engineer’s software was down and his manager did not want to talk. #virginmedia
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Naresh Solanki
(@nspcplumber) reported
@virginmedia the rude operator told me that engineer will phone me within next 4 hours or Thu morning, that did not happen. I received text on Thu 10:40 that technician will visit on Sun 21st, meaning whole week without Internet and no guarantee of resolution even after that.
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edrussell
(@edrussell) reported
@virginmedia Broadband is down in B14, the status page is “being upgraded”. Do you have a resolution time?
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Samantha Eyre
(@its_justsam) reported
@virginmedia been trying to reach you by phone and live chat for weeks. PATHETIC! Crap service, crap reception, crap company, cancel my account immediately please and have someone come and collect your hardware. Direct debit cancelled, lots of screenshots, Bill me, I dare you
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victiboo
(@VickyVicbo) reported
@virginmedia They have been doing this for weeks and not getting anywhere, I will try but this is really poor service
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Sharon
(@MaddzDiva) reported
@virginmedia absolutely disgraceful treatment of long term vunerable disabled customer left with no internet or phone services for over 3 weeks due to area fault, eventually got an engineer to fix the phone line , now being told im NOT ELLIGABLE FOR A REFUND OF MY BILL you expect me to pay
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James Elson
(@jameselson) reported
@virginmedia @Marc_hogg No we can’t. The website is down for “maintenance”.