Virgin Media outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hemel Hempstead, Luton, Hertford, Hitchin, Welwyn Garden City, Welwyn, Stevenage, Henlow, St Albans, and Harpenden.

City	Problem Type	Report Time
Letchworth Garden City	Internet	1 hour ago
Hemel Hempstead	Internet	1 day ago
Letchworth Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	5 days ago
Luton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Vision Elite Media (@vision_e_media) reported 7 minutes ago from Hertfordshire, England

  @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

• 
  Michal Siewniak (@MSiewniak) reported 7 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Abi (@ABeeeABeee) reported 8 minutes ago from Stotfold, England

  Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 15 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Jason Flynn 💙 (@jasondflynn) reported 15 minutes ago from Letchworth Garden City, England

  @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 18 minutes ago from Luton, England

  @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

• 
  John Aitken (@johnait72020789) reported 23 minutes ago from Stotfold, England

  @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

• 
  Daymo Alexander (@Daymoalexander) reported 24 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 31 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Laura (@Laurad0707) reported 35 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  Big E (@lutonmagoo) reported 38 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Sian Milner (@sianhelena_m) reported 39 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 40 minutes ago from Luton, England

  @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

• 
  Steve (@StevenCudd2) reported 41 minutes ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 42 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Robert Frame (@hiaw61) reported 42 minutes ago from Hatfield, England

  @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

• 
  Iggle Piggle Guinea Pigs (@PigsIggle) reported 44 minutes ago from Letchworth Garden City, England

  @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

• 
  Nik Lane (@NikLane7) reported 52 minutes ago from Hertfordshire, England

  @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 55 minutes ago from Luton, England

  @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

• 
  shaun Murray (@shaunpmurray49) reported 57 minutes ago from St Albans, England

  @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tejal Patel (@tejal_13) reported 6 minutes ago

  @sandspope @virginmedia Useless company. Awful customer experience

• 
  Stevie (@stevenjh1821) reported 7 minutes ago

  @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

• 
  Andy (@sadelta99) reported 7 minutes ago

  @andy_nicks60 @virginmedia Thinking of leaving them myself due to this same issue - don’t want just a Streaming box - and their info during a fault is absolutely ridiculous and too many lies

• 
  🏳️‍🌈 Barrie (@jammach) reported 10 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  Skinny John (@JLTFC) reported 14 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Pete (@PeteNCFC1862) reported 15 minutes ago

  @Derek959Derek @RayJones34 All the big 3 providers do it via the Good Things Foundation, apart from EE and BT who have there own arrangements for helping with data poverty. These help people on benefits so official status and a NI number is needed . Virgin Media O2 Vodaphone 3 do it via Databank .

• 
  Olive (@nongnangning1) reported 17 minutes ago

  @IainSankey @virginmedia I never pay more than £23 for my Virgin internet. Whenever my "special offer" runs out and they want to increase my bill, I just tell them i'll leave then and they relent...

• 
  johnhughes (@JFab208) reported 20 minutes ago

  @virginmedia I’m not interested in using an app my contract is for tv service so get it sorted

• 
  Krystle (@vdaybabygirl85) reported 21 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 24 minutes ago

  Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again