Virgin Media Outage in Stevenage District, Hertfordshire, England

@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)

@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.

@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy

Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡

@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet

@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this

@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem

@virginmedia don't let me down 😜

@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.

@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice

Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail

Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service

@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help

@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.

If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.

Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia

@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.

Good riddance @virginmedia the absolute worst internet provider in the UK. I can't wait until this internet is switched over to a new provider.

The state of virgin media is actually embarrassing how can a provider be this bad

@virginmedia No bills and no contract received. Am cancelling service - see email to be sent later today with further reasons for cancellation. Frank Myerscough

@gomankk @virginmedia **** Virgin media, we switching to CHAD MEDIA

@virginmedia Internet is down again its constantly on and off been down nearly 2 hours and you never reduce the bill for all the time it's down its a joke

@Kurt_k91 Nothing is as bad as @virginmedia I promise you

@virginmedia I thought the part where I said “no problems in the area” would have covered this.

@Watson690 @hashtagmodsucks @virginmedia It isn't just him and you're obviously just lucky. Type virgin media into twitter, click latest, and scroll down

@virginmedia I don't suppose you have an explanation for why my WiFi reset and now wants me to sign in once I have already connected because its making me very sad tbh

@_FaranHigh_ @Watson690 @virginmedia What Faran said, broski. It's a nationwide issue yet again. I don't get it though, you live a 2 minute walk from my house and have no issues.