Virgin Media outages and service status in Stevenage District, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 17, 5:35 PM GMT+1.
- Internet (64%)
- Wi-fi (23%)
- E-mail (9%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Luton, Hertford, Hatfield, Henlow, Stevenage, St Albans, Shefford, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Internet | 1 day ago |
|
Hitchin
|
Internet | 3 days ago |
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Luton
|
Wi-fi | 4 days ago |
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Letchworth Garden City
|
Internet | 4 days ago |
|
Luton
|
Internet | 6 days ago |
|
Luton
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
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Virgin Media Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Abi (@ABeeeABeee) reported from Stotfold, England@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, EnglandThe only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!
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JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Iggle Piggle Guinea Pigs (@PigsIggle) reported from Letchworth Garden City, England@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandYet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Daymo Alexander (@Daymoalexander) reported from Hemel Hempstead, England@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
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Jesse Bryce (@jesseb4me) reported from Luton, England@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Mark (@moffmark) reported from Hertfordshire, England@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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PCPresenter (@PcPresenter) reported from Hemel Hempstead, England@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Parkin (@kingoftheshed) reported@virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Sprout57 (@pwcwright) reported@misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments
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Harry john (@ahmedbella19101) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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Jonny Rep (@TrapitJon) reported@Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now
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Addy (@iadnan9) reported@roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste
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roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.