Virgin Media outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Henlow, Hitchin, Hatfield, Hertford, Stevenage, St Albans, Hoddesdon, Ware, Letchworth Garden City, and Welwyn Garden City.

City	Problem Type	Report Time
Luton	Internet	19 hours ago
Hemel Hempstead	E-mail	22 hours ago
Hemel Hempstead	TV	2 days ago
Henlow	Internet	2 days ago
Luton	Internet	4 days ago
Luton	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Nicholas Jemetta (@nicholasjemetta) reported 2 minutes ago from Hitchin, England

  @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 4 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Big E (@lutonmagoo) reported 7 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  Ella A Cutler (@angelstorm13) reported 10 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  HK (@harrydotcom_) reported 12 minutes ago from St Albans, England

  Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

• 
  Big E (@lutonmagoo) reported 13 minutes ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  Jason Flynn 💙 (@jasondflynn) reported 14 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 18 minutes ago from Luton, England

  @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 18 minutes ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 23 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  Sav.............. (@savvaschristo) reported 27 minutes ago from Hoddesdon, England

  @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

• 
  Tim Read (@TimRead1971) reported 30 minutes ago from Hertfordshire, England

  @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

• 
  Ella A Cutler (@angelstorm13) reported 34 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Laura Cook (@LauraVCook1980) reported 44 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 50 minutes ago from Luton, England

  @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

• 
  Big E (@lutonmagoo) reported 50 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 50 minutes ago from Luton, England

  @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

• 
  VAS (@johnvasili1) reported 53 minutes ago from Hertfordshire, England

  @virginmedia Again why send me a bill when I'm no longer a customer

• 
  Ken Williams (@portishair) reported 55 minutes ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 56 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Byron (@StevenByro) reported 1 minute ago

  @virginmedia what is the update on the broadband please. Ours has been intermittent for the last two weeks I’m unable to work and my partner is also unable to work. We have called multiple times and get told there’s been a fire causing the problem and told to wait 48 hours?

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 3 minutes ago

  @virginmedia Virgin media still down 18 hours later

• 
  GB Food Finder (@britfoodfinder) reported 6 minutes ago

  @FastCarr_72 @virginmedia Same issue

• 
  David (@CruiseWildcat) reported 8 minutes ago

  @PeteUK7 @virginmedia When my mum died, every company was brilliant & dealt with the issue with empathy & professionalism - apart from one: @VirginMoney Coincidence?

• 
  Stevey C 🇮🇪 (@SteveyC9) reported 10 minutes ago

  @VodafoneIreland If there are webpages that I can access via Virgin Media or Three but not via your broadband service, then I think you have a problem.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 11 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

• 
  Frazzz (@FrazzzYT) reported 13 minutes ago

  Like you cannot make this BS up am sick of how bad @virginmedia are. Clearly your automatic systems are busted. And you're making staff do double work to fix ITS problems

• 
  mike davies (@DavMichael) reported 16 minutes ago

  @virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.

• 
  Rebecca Réva (@AvaniEbony666) reported 16 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 20 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money