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Virgin Media

Virgin Media outages and service status in Datchworth, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 26 outage signals in the last 24 hours around Datchworth, including 26 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 12:09 PM GMT+1.
  • 57% TV (57%)
  • 20% Internet (20%)
  • 15% Wi-fi (15%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Datchworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Datchworth, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Waltham Cross, Hatfield, Luton, Stevenage, Letchworth Garden City, Hertford, Cheshunt, Hoddesdon, Potters Bar, Hitchin, and St Albans.

CityProblem TypeReport Time
Stevenage TV 1 minute ago
Welwyn Garden City TV 3 minutes ago
Harlow TV 4 minutes ago
Waltham Cross TV 6 minutes ago
Hatfield TV 9 minutes ago
Luton TV 14 minutes ago

Nearby cities with recent reports

Harlow

5 recent signals

4 minutes ago
Waltham Cross

5 recent signals

6 minutes ago
Letchworth Garden City

5 recent signals

39 minutes ago
Stevenage

4 recent signals

1 minute ago
Hatfield

2 recent signals

9 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Datchworth, England

Latest outage, problems and issue reports in Datchworth and nearby locations:

  • ladykittymckat
    LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

  • crimimel
    Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

  • Weanie4
    Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

  • gashead
    Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • PrinceKp87
    K.P (@PrinceKp87) reported from Harlow, England

    You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

  • HavocTechie
    Havoc Techie (@HavocTechie) reported from Epping, England

    Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.

  • maggietodd10
    maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

  • jas9029
    JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England

    @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

  • savvaschristo
    Sav.............. (@savvaschristo) reported from Hoddesdon, England

    @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

  • TimRead1971
    Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • johnait72020789
    John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Medzy1506
    Ahmed 'Sonic' Mohamed (@Medzy1506) reported

    @virginmedia My TV is down yet again. When is this going to be resolved?!

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

  • mumherts
    BaaBaa (@mumherts) reported

    @VirginMediaNews @virginmedia @VirginMediaCorp still trying to get through to 'help' after four days of trying. Communication company who can't communicate with its customer, no wonder so many people leaving!

  • kevin_cox9211
    kevin cox (@kevin_cox9211) reported

    @virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.

  • shanssoaps
    Shan📺🎭🎬 (@shanssoaps) reported

    Anyone else’s #virginmedia internet down?

  • Liv266299783891
    Liv (@Liv266299783891) reported

    @virginmedia It’s still not working!

  • Chris_Jones80
    Chris J (@Chris_Jones80) reported

    @JoyB40 @virginmedia Same here, when I try to use the service checker, it just says its unavailable. I'm guessing it's being hammered.

  • spursporn
    spursporn (@spursporn) reported

    SE1 one of the biggest postcodes in London and theres been no @virginmedia most of the day ,now theres a fix time of tomorrow night at 11pm.I would strongly advise anyone to go with any other Internet provider and avoid these useless charlatans.

  • rolandhesz
    Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported

    Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

  • cathyh2204
    Indy Pendence🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@cathyh2204) reported

    @virginmedia any explanation as to why my tv picture is pixalated? Seems like a UK issue 😕 I'm in the G67 area