Virgin Media Outage Report in Datchworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Datchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, Harlow, Ware, St Albans, Luton, Welwyn Garden City, Hitchin, Hertford, Letchworth Garden City, Stevenage, Waltham Cross, Hatfield and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| Radlett |
Total Blackout | |
| Radlett |
Internet | |
| Harlow |
Internet | |
| Ware |
Internet | |
| Radlett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Dan G
(@DansHorizon) reported
from
Harlow, England
@virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the cm194 area
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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🏴steve patrick
(@SPQPR1) reported
from
Harlow, England
Texting enquires to @virginmedia , actually take days to answer. Terrible service. 🙄
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anee Nigma
(@anee_nigma) reported
@virginmedia @tandcbroking Dear, Dear Virgin Media, thanks for the service checker link, tell me, did you check that dead link, in fact everything is dead in Rutherglen Glasgow, 150, 151, "We're all busy, phone back later", seriously. Must try harder.
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David McCracken
(@drmccracken255) reported
@virginmedia nothing but trouble since getting the Hub 4. WiFi continually drops out and terrible coverage around the house. Worked perfectly before. I’ve spoken with customer service a dozen times this last month and still not resolved. All they do is offer me pods for an extra £5pm terrible
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The Mersey Blogger
(@merseybloggeruk) reported
@virginmedia TV services gone down across large parts of the UK with customers unable to use the My Virgin Media website as that has gone down too.
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karen burke
(@crazykaz06) reported
@Matty411 @virginmedia Me too and their website is down. Shocking service as always
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Hazel Carroll
(@HcLuFc) reported
@virginmedia hi no virgin Internet or TV can only watch from tivo here in leeds 9 can't check service status as website down as well
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julie groves
(@juliegroves49) reported
@virginmedia @5IMON_ Are you serious right now virgin people haven't GOT ANY TV SERVICE SOME HAVENT GOT INTERNET AND YOUR YELLING PEOPLE TO GO ON THE WEB SITE AND THATS NLOODY DOWN TOO GET YOUR FINGER OUT AND GET IT SORTED.
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Steve Gill 🇬🇧🇪🇺🇿🇦🏴🏴
(@GreenOakSteve) reported
@virginmedia Guildford area Also TV down Support websites and app all unavailable Followed on-screen instructions to reboot the TiVo, now stuck unable to download channel info (S102) Is internet still stable?
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Ros
(@ros_tinkler) reported
@DonnaSLADEN @virginmedia There is a msg from Virgin there is a known outage & it should be fixed soon 👌
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Charlesworth Webbington
(@TheChazbar) reported
@virginmedia Internet has been down for 2 hours, Seriously need some help resolving this as your website crashes whenever I try to go on it, other websites are fine
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TKC | KingShamus
(@KingShamus1) reported
So @virginmedia TV is down and their sign in page is unavailable did someone mistype a DNS update?