Virgin Media Outage Report in Datchworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Datchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Harlow, Waltham Cross, Stevenage, Luton, St Albans, Hertford, Buntingford, Welwyn and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Harlow |
TV | |
| Waltham Cross |
Wi-fi | |
| Stevenage |
Internet | |
| Stevenage |
Wi-fi | |
| Harlow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Driscoll
(@rdj343) reported
@virginmedia are you down in Bolton? Can’t even get on your status check page.
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Joel
(@_joel_kang_) reported
@virginmedia internet's been down for more than 12 hours already. Can't even log into status page. Can we have a status update please?
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gypy
(@gypie_) reported
@virginmedia upgraded my service and since Friday I have had no landline intermittent Internet and can't even connect 2 my hub from my app. Your technician attended and he couldn't fix the fault stating its a configuration issue. Dm please as I'd like to cancel immediately
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sallymunden
(@sallymunden1) reported
@virginmedia how fabulous - i call the number above and low behold.... virgin's systems are down and can't help - couldnt make it up!!!
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Welsh Dawn
(@dawnthatcher1) reported
@bigheadcomms @tonymc39 @virginmedia When I was selling my house I called to cancel my Virgin account. I was having to redirect my post to my parents address while between houses Virgin asked if my parents had Virgin I said yes. The day I moved out Virgin not only cancelled mine but also my elderly parents account.
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Donna Jefferies
(@donnajeff) reported
@virginmedia have you got a national outage today. Broadband isn't working and I cannot get online to check the service status
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Mike Booton
(@mbooton) reported
@NeSuivezPasSVP @tonymc39 @virginmedia Or just cut and paste exactly the same reply requesting termination every time: "This is an automated message, please cancel my contract immediately, I will not be engaging in debate."
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Welsh Dawn
(@dawnthatcher1) reported
@virginmedia It took some very long phone calls and many weeks for my elderly parents to be reconnected as they had to wait for their old phone number. Unbelievablely bad service. I will never again have a virgin media account also my parents have since changed providers.
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Liam Steeper
(@SteeperLiam) reported
@PyrionFlax @virginmedia Similar to YouTube, the customer service is absolute dogshit buttt the marketing team is excellent so if you want to get anything done call them out on twitter, tag them and they'll be in your replies almost instantly because it's public facing
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Jamie Humphreys
(@JamieHumphreys8) reported
@virginmedia internet has been down since 5pm yesterday in SW4, it won’t let me check status on your website, can you let me know when it will be back up and running?