Virgin Media Outage Report in Datchworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Datchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Radlett, Hitchin, Letchworth Garden City, St Albans, Harlow, Ware, Stevenage, Welwyn Garden City, Hatfield, Hertford, Waltham Cross, Harpenden and Broxbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Radlett |
Internet | |
| Luton |
Internet | |
| Hitchin |
Wi-fi | |
| Radlett |
Internet | |
| Letchworth Garden City |
TV |
Community Discussion
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Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Comerford
(@TraceyCom2020) reported
@virginmedia please tell me why 2 reps on separate calls told me I’d get a refund into my bank by the 07/10 for overcharges (which cannot be explained) and for a cancellation of service I made on the 23/08 but now I’m told I’ve to wait 45 days for a cheque!
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SueCr 🐯🧡🖤
(@1280sue) reported
@virginmedia what team, cant get on website, phone keeps going off so waste of time there (attached to 24 hr carelink as well) All off this morning for a short period, 2nd time in a week. Cant afford the huge jump in monthly bill any more for crap service so will be cancelling.
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Starscream
(@1982Starscream) reported
@virginmedia Your service checker is broken
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23factasticly
(@23factasticly) reported
Sky TV complaint !! Why are there so many repeats of movies nowadays ? Often repeated that same week ! From a movies point of view the fee charged is not worth paying ! Also know that there’s always Netflix, Virgin Media and others ?
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia This didn’t come through, ironically because the internet was down!!!
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London Inner City Kitties
(@LDNCityKitties) reported
@virginmedia Can't find my user name. Will have a look today! We have a volunteer that is able to replicate and has confirmed it is a Virgin Media issue. But her status checker (showed issues yesterday) isn't even loading today 😓
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Vex-of-House-Vexed-Gaming
(@Sirenusvex) reported
@virginmedia Hi, the phone call confirmed there is an ongoing problem in the area but despite being registered for updates (confirmed by the call) we haven't received any updates. I have a technician's appointment now booked because the app check told me I needed one, which I can't cancel
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T Fen
(@timfen8) reported
@virginmedia I want to change my contract with you but whenever I enter my email it is not recognised. Also not recognised is my customer number that you gave me. I have no way of speaking to anyone.
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Christine Sawyer
(@Chrissiegirl1) reported
No internet for 7 days, with no updates and constantly moving fix date on website… no option for complaints on phone menu, won’t let me complete a web complaint form - I work from home and I am now having to resort to this to try get any kind of help…. not good @virginmedia
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Gareth Edwards
(@tuiman84) reported
@virginmedia Been ok since replaced but that is not the point. Your company have not responded to my complaint. Which to me is an absolute disgrace. Imagine if i was a doctor and i turned round and said oh he’s complaining just leave a person to die. You wouldn’t like it if it was you.