Virgin Media Outage Report in Datchworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Datchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, St Albans, Luton, Stevenage, Radlett, Harlow, Welwyn Garden City, Letchworth Garden City, Hertford, Waltham Cross, Ware, Harpenden, Broxbourne, Hatfield and Waltham Abbey.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Internet | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Internet | |
| Radlett |
Internet | |
| Harlow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia Thank you for your reply. The packages available are always in biased towards the new customer. Friends have contact me today to say the only way to get a good package is to threaten to leave. Which makes me feel like a prize idiot rather than a valued customer.
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Ricky Fields
(@fieldsyboy) reported
from
Nazeing, England
@virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Richard Moses
(@Richardjmoses) reported
from
Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Stephen Smith
(@StephenLSmith87) reported
from
Broxbourne District, England
@virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the CM186PJ area my broadband not working
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@stockholmonster
(@stockholmonster) reported
virgin media down again.. but you’d never know if you looked on the sites they provide as they pretend otherwise #xharlatans
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Faisal
(@tokaiwolf) reported
@virginmedia The worst company I have ever dealt with. Hey @richardbranson are you happy hassling people huh? Your company is the worst company I have ever dealt with. You and your company owe me money. Pay it immediately I will take you all to court.
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Dan Robinson
(@TheDanRobinson) reported
Is there some problem with @virginmedia tonight? My set top box suddenly restarted itself and is now stuck unable to load channels. The router has also restarted itself and cannot reconnect to the network now.
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Catherine James
(@cathjames1) reported
@virginmedia I wouldn’t mind but I wasn’t told it was some special deal at the time and thought it was your standard pricing. And it was t exactly a long time afterwards. Plus I had a reason which was explained to the agent at the time. I think that’s poor service you can’t honour.
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Debbie Harris 💙
(@debbieharris2up) reported
Terrible service from @virginmedia trying to downgrade my sick and elderly parents contract. Website no help - been holding on the phone with dreadful music forever. Makes me appreciate being with BT!
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Martin
(@lionking2014) reported
@virginmedia Still not fixed. When do you need to register the loss of service to be eligible for compensation from the 1st day?
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Lau (she/her) 🌻
(@lauumascarenhas) reported
@virginmedia Is it possible to get a password reset sent to my account email please? Thats the root cause of my issues atm! Everytime I try to do it online it says there's an issue or missing info.
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Gary Corrie
(@garyc258) reported
@virginmedia 20 year loyal customer, rang up for an additional set top box and you want to charge me £35 activation fee, not a chance and will be looking for another provider when contract ends #CostOfLivingCrisis
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Michael Rutter
(@M_Rutter) reported
@virginmedia Your public service status incorrectly report my status. Can you be more useful?
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Jelly Craven - Twitch in bio
(@JellyCraven) reported
@paulmitchell89 @virginmedia The whole uk is down and they say there’s no issues. It’s like we have to tell them when their internet is broke