Virgin Media outages and service status in Datchworth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Virgin Media generated 26 outage signals in the last 24 hours around Datchworth, including 26 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 12:09 PM GMT+1.
- TV (57%)
- Internet (20%)
- Wi-fi (15%)
- E-mail (4%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Datchworth, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Waltham Cross, Hatfield, Luton, Stevenage, Letchworth Garden City, Hertford, Cheshunt, Hoddesdon, Potters Bar, Hitchin, and St Albans.
| City | Problem Type | Report Time |
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TV | 1 minute ago |
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TV | 3 minutes ago |
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TV | 4 minutes ago |
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TV | 6 minutes ago |
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TV | 9 minutes ago |
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TV | 14 minutes ago |
Nearby cities with recent reports
5 recent signals
5 recent signals
5 recent signals
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Mel B (@crimimel) reported from Welwyn Garden City, England@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Robert Dearle (@DearleRobert) reported from Harlow, England@virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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Weanie4🇬🇧🏴 (@Weanie4) reported from Stotfold, England@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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K.P (@PrinceKp87) reported from Harlow, EnglandYou lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Havoc Techie (@HavocTechie) reported from Epping, EnglandHey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Sav.............. (@savvaschristo) reported from Hoddesdon, England@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Tim Read (@TimRead1971) reported from Hertfordshire, England@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed 'Sonic' Mohamed (@Medzy1506) reported@virginmedia My TV is down yet again. When is this going to be resolved?!
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Sean Redmond (@seanpaulguitar) reported@virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit
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BaaBaa (@mumherts) reported@VirginMediaNews @virginmedia @VirginMediaCorp still trying to get through to 'help' after four days of trying. Communication company who can't communicate with its customer, no wonder so many people leaving!
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kevin cox (@kevin_cox9211) reported@virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.
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Shan📺🎭🎬 (@shanssoaps) reportedAnyone else’s #virginmedia internet down?
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Chris J (@Chris_Jones80) reported@JoyB40 @virginmedia Same here, when I try to use the service checker, it just says its unavailable. I'm guessing it's being hammered.
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spursporn (@spursporn) reportedSE1 one of the biggest postcodes in London and theres been no @virginmedia most of the day ,now theres a fix time of tomorrow night at 11pm.I would strongly advise anyone to go with any other Internet provider and avoid these useless charlatans.
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Roland Hesz 🎸⛩️🏳️🌈 (@rolandhesz) reportedHey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.
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Indy Pendence🏴 (@cathyh2204) reported@virginmedia any explanation as to why my tv picture is pixalated? Seems like a UK issue 😕 I'm in the G67 area