Virgin Media Outage Report in Datchworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Datchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hertford, St Albans, Buntingford, Luton, Stevenage, Welwyn, Waltham Cross, Letchworth Garden City, Hitchin, Harlow, Welwyn Garden City, Cheshunt and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Internet | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| St Albans |
Internet | |
| Buntingford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
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Steve
(@StevenCudd2) reported
from
Hoddesdon, England
@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Again why send me a bill when I'm no longer a customer
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
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🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂
(@Kevinj86) reported
from
Harlow, England
Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NETheatreGuide
(@NETheatreGuide) reported
@virginmedia It is a known issue which will not be fixed by @virginmedia until 10am tomorrow.
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Susan Harrison
(@SusanHa85471577) reported
@virginmedia There were no extra charges. There is nothing outstanding on my account. It is £0. The accounts paid up to date. The service is not suspended but the message still says your service is suspended because you are over your credit limit
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James Price
(@jamespriceglos) reported
@anthonyboutall @virginmedia @virginmedia this is really concerning and I’ll be avoiding your products until I see a resolution to this
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Jebruisary
(@Jebruisary) reported
@anthonyboutall @virginmedia If I were you I wouldn't even bother with this **** company their broadband is an absolute piss take
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Spidey-fan
(@Spidermanfan55) reported
@virginmedia @Quantum_iPhone I checked my phone and it has the same problem and my internet is fine i checked Twitter loads fine a page loads fine But the videos on YouTube doesn’t load immediately and it takes like 20 to 40 seconds
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Maciek Sanetra
(@MaciekSanetra) reported
@virginmedia internet been going off and on for the last 20 minutes. Your web page says everything is fine but based on the fact that all my home internet devices are down, I doubt.
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SACRÉ
(@XMXN77) reported
Virgin media has been dog **** in my area for a while, but ever since those G network pricks have been doing road work for their internet it’s been even more ***.
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osv
(@osv0001) reported
time to switch to virgin media i think, sky is getting too bad now 😕#sky #skybroadband
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beasty easty
(@cdexeastwood) reported
@virginmedia @lauraparsons80 Laura you’re just another victim to virgins horrendous exit fees. They have been exposed for this in 2018 as them being the worst company in their field. Yet they continue to lie and say you have been “Fully explained” the exit fees when you set up. I would have never have ….
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nlmo3954
(@nlmo3954) reported
@TheSimonDodge @virginmedia I got that last year. And the solution was to get new hub. Issue gone. But it is appear agin. The green WiFi start flashing and the WiFi gone on all devices nonmater what. Cable and resting not helping. But the enthernet work so far fine.