Virgin Media outages and service status in Datchworth, England

Problems in the last 24 hours in Datchworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Datchworth, England

The most recent Virgin Media outage reports came from the following cities: Luton, Welwyn Garden City, Stevenage, Hertford, St Albans, Waltham Cross, Letchworth Garden City, Hitchin, Harlow, Welwyn, and Potters Bar.

City	Problem Type	Report Time
Luton	Wi-fi	1 day ago
Welwyn Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	2 days ago
Luton	Total Blackout	3 days ago
Luton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Datchworth, England

Latest outage, problems and issue reports in Datchworth and nearby locations:

• 
  Paul Newby (@paulnewbz) reported 3 minutes ago from Hoddesdon, England

  @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

• 
  Grant Osborn (@Gosbo68) reported 3 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Richard (@HalloweenJack55) reported 5 minutes ago from Epping, England

  @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

• 
  Mark (@moffmark) reported 6 minutes ago from Hertfordshire, England

  @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

• 
  Nicholas Jemetta (@nicholasjemetta) reported 12 minutes ago from Hitchin, England

  @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 12 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Jesse Bryce (@jesseb4me) reported 15 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  Rav 🤓 (@smileyrav) reported 18 minutes ago from Hitchin, England

  @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

• 
  Robert Dearle (@DearleRobert) reported 27 minutes ago from Harlow, England

  @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

• 
  Jason Flynn 💙 (@jasondflynn) reported 28 minutes ago from Letchworth Garden City, England

  @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

• 
  Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported 28 minutes ago from Stotfold, England

  @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 37 minutes ago from Stevenage District, England

  @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

• 
  XxSousaxX (@sousax_x) reported 38 minutes ago from Broxbourne District, England

  @virginmedia no service at all EN8 0DZ and cant gwt onto your website

• 
  robbo (@brobbo55) reported 38 minutes ago from St Albans, England

  @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

• 
  Robert Dearle (@DearleRobert) reported 45 minutes ago from Harlow, England

  @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

• 
  Jason Flynn 💙 (@jasondflynn) reported 52 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  John Aitken (@johnait72020789) reported 55 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  Jason Flynn 💙 (@jasondflynn) reported 55 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Ben Shaw (@bendog90) reported 58 minutes ago from Shenley, England

  @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

• 
  Ella A Cutler (@angelstorm13) reported 59 minutes ago from Hatfield, England

  Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gauci Reports (@GauciReports) reported 8 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Chris Tindall (@chewytheleftie) reported 9 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 12 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Virgin Media News (@VirginMediaNews) reported 20 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  meg (@MeganJuliaaa_) reported 23 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 23 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Adam (@adamebond) reported 25 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  GamerStyle1980 (@GamerStyle1980) reported 26 minutes ago

  @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

• 
  Martin (@lionking2014) reported 27 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Irate_Jobbie (@Irate_Jobbie) reported 27 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.