Virgin Media outages and service status in Datchworth, England

Problems in the last 24 hours in Datchworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Datchworth, England

The most recent Virgin Media outage reports came from the following cities: Hertford, Hitchin, Letchworth Garden City, Luton, Stevenage, Harlow, Potters Bar, St Albans, Welwyn Garden City, Harpenden, Waltham Cross, Hatfield, and Welwyn.

City	Problem Type	Report Time
Hertford	Wi-fi	7 hours ago
Hitchin	E-mail	2 days ago
Letchworth Garden City	Internet	2 days ago
Luton	Internet	2 days ago
Stevenage	Wi-fi	3 days ago
Hitchin	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Datchworth, England

Latest outage, problems and issue reports in Datchworth and nearby locations:

• 
  Mark (@moffmark) reported 26 seconds ago from Hertfordshire, England

  @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

• 
  Jason Flynn 💙 (@jasondflynn) reported 1 minute ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Niro Knox (@niroknox) reported 1 minute ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Jason Flynn 💙 (@jasondflynn) reported 2 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  maggie.todd@live.co. (@maggietodd10) reported 4 minutes ago from Letchworth Garden City, England

  @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 16 minutes ago from Stevenage District, England

  @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

• 
  John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported 25 minutes ago from Hertfordshire, England

  @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

• 
  XxSousaxX (@sousax_x) reported 33 minutes ago from Broxbourne District, England

  @virginmedia no service at all EN8 0DZ and cant gwt onto your website

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 34 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  John Aitken (@johnait72020789) reported 35 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  DarylSThompson (@DarylSThompson) reported 37 minutes ago from Harpenden, England

  @virginmedia no updates since 15:30 is really quite poor...

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 37 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Jason Flynn 💙 (@jasondflynn) reported 41 minutes ago from Letchworth Garden City, England

  @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 42 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Carlo (@Pegnarista) reported 46 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Rebecca Dundon (@Rebeccadundon1) reported 50 minutes ago from St Albans, England

  Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

• 
  🔑 Shawn 🔑 (@s_mann71) reported 52 minutes ago from Broxbourne District, England

  @virginmedia usless customer services, been without Internet and TV all day now 😡😡😡

• 
  JAS 🇮🇳 🇬🇧 (@jas9029) reported 53 minutes ago from St Albans, England

  @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

• 
  Robert Dearle (@DearleRobert) reported 57 minutes ago from Harlow, England

  @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

• 
  Jon Warburton. (@jon_warburton) reported 60 minutes ago from London Colney, England

  You, an idiot: Darren Grimes Me, an intellectual: Virgin Media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Kelly (@kellyokid) reported 7 minutes ago

  @virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!

• 
  Wolf of X (@WolfofX) reported 9 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  Sinead Nash (@nashs) reported 10 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Barry Stevens (@BarryStevens75) reported 13 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  Jackson Lamb’s Coat (@ape_steinUK) reported 13 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Same here, I was paying £36 for 1GB, end of contract price is £82 and “best” renewal price is £42 IF I take an O2 sim for another fiver a month. Customer price: £26.99 a month. Crooks.

• 
  John deakins (@Deaks_uk) reported 14 minutes ago

  @virginmedia I am trying to get hold of someone to help but I can’t get any support

• 
  UAVHive (@UAVHive) reported 18 minutes ago

  @Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 20 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  Still me (@Saqqara) reported 21 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  only2genders (@0nlytwogenders) reported 24 minutes ago

  @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson