Virgin Media outages and service status in Datchworth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Datchworth, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 24, 11:22 PM GMT+1.
- TV (74%)
- Internet (12%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Datchworth, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, Hitchin, Luton, Hertford, Stevenage, St Albans, Hoddesdon, Ware, Letchworth Garden City, Welwyn Garden City, Waltham Cross, Harlow, Cheshunt, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Wi-fi | 33 minutes ago |
|
Hitchin
|
Internet | 1 day ago |
|
Hatfield
|
TV | 1 day ago |
|
Hitchin
|
TV | 3 days ago |
|
Luton
|
Internet | 3 days ago |
|
Hitchin
|
TV | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
-
Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No there is no outage. My bband has been broken/slow for months
-
Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
-
Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
-
DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
-
Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, EnglandDear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
-
🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
-
Havoc Techie (@HavocTechie) reported from Epping, EnglandHey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.
-
🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
-
Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandYet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
-
Mel B (@crimimel) reported from Welwyn Garden City, England@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
-
XxSousaxX (@sousax_x) reported from Broxbourne District, England@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
-
Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
-
mel smith (@melsmith25) reported from Hoddesdon, England@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
-
maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia Landline is still NOT working. Try ringing yourself.
-
🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Sent in a complaint already but no luck on getting my services sorted
-
Nik Lane (@NikLane7) reported from Hertfordshire, England@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
-
Abi (@ABeeeABeee) reported from Stotfold, England@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
jamie (@JMRGBY_) reported@MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??
-
mec337 (@mec337) reported@virginmedia I’m busy composing an email for ofcom about how I’m forced to pay for a phone service to be able to have a package that’s overpriced. Yet when I actually want to use it, it’s broken- repeatedly. Then forced to go through stupid phone menus and wait >30 mins
-
Anne Murphy (@agreenalgh) reported@virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service
-
David Cooper (@TeessideDCooper) reported@virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.
-
Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
-
ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.
-
James Mcgowan (@mcgowan_mcgowan) reported@virginmedia no services at all at G74 has any issues been reported.?
-
Shaun (@shauny67) reported@virginmedia @kimtaylor18 In 2026 I cannot understand why people want to pay for a TV service that you can subscribe to yourself. I have Virgin 1Gb then I subscribe to Netflix Amazon Prime & Disney, when it's F1 season I subscribe to Sky sports but I can cancel when I want at no extra charge
-
Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
-
Gothguy (@GothGuyGamer) reported@saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection