Virgin Media outages and service status in Datchworth, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Datchworth, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 13, 3:00 PM GMT+1.
- Internet (46%)
- TV (37%)
- Wi-fi (10%)
- Phone (5%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Datchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Datchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Datchworth, England
The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Stevenage, Harlow, Luton, St Albans, Hertford, Letchworth Garden City, Hitchin, Hatfield, Hoddesdon, Ware, Welwyn Garden City, Cheshunt, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross
|
TV | 14 hours ago |
|
Stevenage
|
Phone | 1 day ago |
|
Harlow
|
Internet | 4 days ago |
|
Luton
|
Internet | 4 days ago |
|
St Albans
|
Internet | 6 days ago |
|
Hertford
|
TV | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Datchworth, England
Latest outage, problems and issue reports in Datchworth and nearby locations:
-
LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
-
Michael Butler (@Michael73942063) reported from Welwyn Garden City, England@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
-
🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Sent in a complaint already but no luck on getting my services sorted
-
Ben Shaw (@bendog90) reported from Shenley, England@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
-
Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandAnd it's down again. #virginmedia
-
Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
-
Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
-
maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
-
DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
-
Alan Clarke (@clarkyinjury) reported from Broxbourne District, England@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
-
Mark (@moffmark) reported from Hertfordshire, England@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
-
Ken Williams (@portishair) reported from Hertfordshire, England@virginmedia the sky sports picture quality is unusually poor today.
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
-
Sian Milner (@sianhelena_m) reported from Hitchin, England@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
-
Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
-
Matt Adcock (@Cleric20) reported from Hitchin, England@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Jones (@robhjones) reported@virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?
-
tonyl (@cardiffian64) reported@virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider
-
Rob Jones (@robhjones) reported@virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch
-
sleuthtimelord (@sleuthtimelord) reported@virginmedia Virgin media lies to its customers who request a hub 5 router., they will state that "its not compatible " or "only for 1gb customers only " this is both a lie even M100 customers have been given Hub 5 routers it is disgusting the lies that customer service tell
-
JS (@SweeneyJoanne) reported@virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.
-
bammo (@garryba66) reported@CLangley16 @virginmedia Been waiting 6 weeks fed up with loss of issue and the bullshitte when I get trough complained via email and verbal still nothing
-
Jambo (@The_real_Jambo_) reported@virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.
-
Stephen Hampson (@StephenHampson) reported@gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia
-
Andy T (@andrewtalbot72) reported@virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…
-
Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported@gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service