Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, Newham, Enfield Town, Brent, Islington, Paddington, Waltham Forest, Hampstead, and Barnet.

City	Problem Type	Report Time
Dagenham	Wi-fi	3 hours ago
Ilford	Internet	13 hours ago
City of London	Internet	13 hours ago
Hackney	Internet	15 hours ago
City of London	Total Blackout	1 day ago
Wembley	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Emma Churcher-Holt (@emmalouchu) reported 4 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 5 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 7 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  AJ (@appariciojunior) reported 13 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Maz 💙 (@marionmurray13) reported 14 minutes ago from Enfield Lock, England

  @virginmedia This is the standard service received from you if you have a fault!

• 
  Maz 💙 (@marionmurray13) reported 16 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 16 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Oliver Fatyol (@IstvanOFatyol) reported 18 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Maz 💙 (@marionmurray13) reported 18 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Lusitano71 (@Lisboadolphin71) reported 19 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Peggy Dyer (@Mrspdyer) reported 20 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  Maz 💙 (@marionmurray13) reported 21 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Cate McLaurin (@madebycatem) reported 22 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Steven Kraan (@drawing_daily) reported 25 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Steven Kraan (@drawing_daily) reported 28 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Peggy Dyer (@Mrspdyer) reported 33 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  🔑 Shawn 🔑 (@s_mann71) reported 34 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  Maz 💙 (@marionmurray13) reported 50 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Emma Churcher-Holt (@emmalouchu) reported 50 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

• 
  SA Punk (@michaelsamuels4) reported 59 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rushfirth Creative (@RushfirthLeeds) reported 7 minutes ago

  @virginmedia We’ve spent hours and hours of stress going round and round in circles being fobbed off with telephone calls. Excuses, misleading information, not doing anything they said. Shocking customer service.

• 
  Spokes Man (@spokeperson) reported 9 minutes ago

  @virginmedia There are no issues. In the labyrinthine phone system it alternated between there are and there arent problems seemingly at random. Turning the router off and on again helps but not something you can do in a work meeting. Key issue is speed is often below what we are paying for.

• 
  Eddy Shuttleworth (@ShuttleworthE) reported 10 minutes ago

  @virginmedia As an update other than the next pod arriving none of our other issues have even been addressed, much less resolved

• 
  jft97 (@Aviationlfc) reported 12 minutes ago

  @virginmedia Estimated fix time of 1645

• 
  Rushfirth Creative (@RushfirthLeeds) reported 13 minutes ago

  @virginmedia We’ve waited in every single day this week whilst being promised that the engineer would come to do our groundworks, they promised every day and never turned up, and had no intention of turning up as we have now found out!!

• 
  Rushfirth Creative (@RushfirthLeeds) reported 14 minutes ago

  @virginmedia OK, but I won’t hold my breath. You guys have failed at every other opportunity. Appalling way to start a brand new customer relationship, no regard or respect in terms of the time we’ve wasted this week because of your conduct.

• 
  Russell Dixon (@dixonrussell) reported 14 minutes ago

  @virginmedia Hey guys, myself & my partner have recently upgraded our wifi/tv package, however the provided cabling isn't long enough to get from the wall to the TV/router (due to the router and TV box needing to be physically connected)...can you help???

• 
  A.KHAN (@dahuggasystem) reported 14 minutes ago

  @virginmedia Says work is going on in your area, is due to to finish. Can you confirm your end no work is still going on and furthermore what was the problem that precipitated this work ?

• 
  Seán (@seanbobarino) reported 15 minutes ago

  @wingpig @virginmedia They replied to me with an estimate completion for fix as the 16th, which is a nightmare for WFH. If I can get tests to run (big if) I can get 200+ down with less than .1 up.

• 
  Vic Frewin (@VicFrewin) reported 15 minutes ago

  @virginmedia Checker says there are problems in the OX28 area, but this has been ongoing for more than 6 months. Sometimes the line is down for 1/2 hr at a time. What's going on? Will it ever end?