Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Enfield Town, Paddington, Hackney, Camden Town, Harringay, Barnet, Ilford, Romford, City of London, Islington, Ealing, Dagenham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet | |
| Enfield Town |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
-
Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
-
Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
-
Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
-
Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
-
Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
-
Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
-
Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
-
J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
-
Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
-
Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
-
Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
-
André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
-
Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
-
Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
-
Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
espevenmar
(@espevenmar) reported
@virginmedia No, it didn't but the funny part is that I don't have network any more so I really need your help! I'm unable to call and waiting for your chat bot to assign me an agent since 7pm...
-
John Gardner
(@GardnerJ56) reported
@RhodaMiller14 @virginmedia Try the Resolver app. Will help you get through to the right people in the company to sort out your complaint free of charge.
-
Binyizdabbalah
(@FunkadelicHorse) reported
There's some I'd happily consider going back to as a result, because I know that leaving them, or fixing an issue, won't be a miserable hellscape. How do you think you're doing by that metric, @virginmedia ?
-
Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia It told to check my cables and try again, I click try again without touching the cables. Please remember you are the one only intelligent enough to work customer service not me, leave your patronising “did you check” replies for someone else. Address the issues or lose a customer
-
Laura M
(@Shejustdid) reported
@virginmedia been trying to get help from you for 2 days now I had a engineer out fitting a extra box and upgrading our hub, was told it would be up and running in 30 mins and here we are no wifi no tv and the most unhelpful customer service I’ve ever had to deal with
-
Ashley
(@randellauk82) reported
@virginmedia All I’ve got come up on my feed these past weeks is this where I’ve been not able to watch Netflix amazon prime bt sports or if it’s battles on Fortnite and my work and education virgin has failed on delivering my service and ignores my callbacks been a unforgettable last 2 weeks
-
Tarek Zambarakji
(@TarekZam8) reported
@virginmedia The team were unable to diagnose the issue and could/did not provide any insight. Worryingly this was an upgrade to a hub 4. Engineer booked for Saturday (earliest possible appt) no internet for the remainder of the working week.
-
ABritishGamerwithlag
(@DrFernsby) reported
@EskiBrew Hey mate, Remember that post you made with virgin media remember the main reason you cannot game on virgin media is because the Ratio to downstream and upstream channels it's 10:1 and the current technology limits that and they are still not bothered to fix it.
-
Sid Rhule
(@sidrhule) reported
@virginmedia yes, but it is almost impossible for me to be in touch with your team. No response on the phone line and very long waiting times and at each stage you are pushed to find the solution online. But this is really a matter for discussion. not online.
-
Sue Morgan
(@suemorgancns58) reported
@virginmedia new TiVo box as the other one is broken. Attach it Won’t work. Phone the number that says will help. Answered after 58mins (whilst bored I spent money online M&S). Only to be told that they couldn’t fix it from that number.will try tomorrow.Short lockdown fuse 💥💥💥