Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Muswell Hill, Camden Town, Hertford, Romford, Barnet, Harringay, Waltham Forest, City of London, Newham, Dagenham, Woodford Green and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
-
Mani
(@weird_FM) reported
from
Tottenham, England
O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
-
Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
-
Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
-
Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.
-
🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂
(@Kevinj86) reported
from
Harlow, England
Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom
-
Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
-
Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah
(@sarah_dentonn) reported
@virginmedia is there an issue with service in areas of Northants? My parents (and others in the village) haven’t had signal for three days now in Geddington and struggling to get information from customer service.
-
Rob Bruce
(@rbr747) reported
@virginmedia I have more information: we started the VirginMedia service in September/October (the previous tenants bought their own internet); it was a self-install. What do we do now given you have no dm facility? How does this usually end? Telepathy?
-
Tomh51
(@TCH5122) reported
@virginmedia broadband not working AGAIN. Can't join a work meeting. Still waiting for someone to get back to me 23hrs after my original text enquiry, despite you saying it would take a maximum of 4 hours. You are the worst company I've ever had the misfortune to deal with
-
ML
(@m_latif2) reported
@virginmedia Good morning, I rang them a couple of days ago and they advised me they unable to provide me with fair price reflecting my circumstances of the poor service over the past 5 months. I will try again once more. But if you can help with my renewal that will be very appreciated.
-
Duncan Yellowlees
(@d_yellowlees) reported
@presentations @virginmedia Interesting, I have terrible memories of bad customer service, but that was like 8 years ago...part of the issue is if not using the virgin line, have to wait ages to get a BT person out...
-
mrs cee
(@mrscee68) reported
@virginmedia She is moving house and was told that she would have new equipment sent. It never arrived so she was told to use her old equipment. It’s all set up, received a text saying It’s been activated but It’s not . Now through to a team who can’t even find her details
-
Dominique
(@dmvillaret) reported
@virginmedia I lodged a complaint as soon as i became aware. I’ve been fobbed off for almost a year and feel Virgin is just playing for time in order to dismiss me
-
Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
-
mark b
(@markballantyn13) reported
@virginmedia Have given the 30 Days notice to cancel my account with you, not waiting any more
-
Stewart Maxwell⛴
(@WStewartMaxwell) reported
@virginmedia Got it, how does it help?