Virgin Media outages and service status in Waltham Cross, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 84 outage signals in the last 24 hours around Waltham Cross, including 84 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 3:12 PM GMT+1.
- TV (50%)
- Internet (33%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Harlow, Welwyn Garden City, Waltham Forest, Elstree, Hoddesdon, Hatfield, Waltham Cross, Hertford, Camden Town, Ilford, Woodford Green, Harringay, Enfield Town, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 7 seconds ago |
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TV | 14 minutes ago |
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Phone | 14 minutes ago |
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Internet | 18 minutes ago |
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TV | 39 minutes ago |
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TV | 41 minutes ago |
Nearby cities with recent reports
24 recent signals
10 recent signals
8 recent signals
8 recent signals
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Michael Butler (@Michael73942063) reported from Welwyn Garden City, England@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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John Sanderson (@SanderjoJohn) reported from Barnet, England@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from London Colney, England@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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El Mo Bullseye (@ElmoBz77) reported@virginmedia I called up to check service but it says my account number and phone number don’t exist??
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Gemma (@gemmastokley) reported@virginmedia We will be compensated? Been down all day so far and the service status pages also down!
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Elle (@D_Elle_530) reported@sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia
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Elaine Gladman (@gladders1) reported@virginmedia what is going on with our tv services today one minute it ok now it’s not working again sort it out
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Lisa Midds (@Lisa19576) reported@virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭
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John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported@virginmedia Get a move on. Sick of your shoddy service. Can't even call customer support.
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JAY (@Gio69833033) reported@virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.
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Martin Paul (@martinianpaul) reported@virginmedia got problems in the EH54 area. Tv picture badly pixelated, Service Status page down and app says try again later!
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Tom Browning (@TomBrowning1977) reported@virginmedia what is going on with the TV service, blatantly some sort of nationwide issue, especially seeing as your own systems do not allow us to even log in and check or update status or get an update on what the issue is or when it may be resolved. Not a single channel works
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let the music play (@let_music) reportedAnybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them