Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hackney, Ilford, Waltham Forest, Harlow, Harringay, Epping Forest District, Woodford Green, Walthamstow, Islington, Buckhurst Hill, Hertford, Welwyn Garden City, Barnet, and Elstree.

City	Problem Type	Report Time
Enfield Town	Wi-fi	7 hours ago
Hackney	Internet	10 hours ago
Hackney	Internet	21 hours ago
Ilford	Wi-fi	21 hours ago
Ilford	Internet	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Lloyd Child (@islingtonlloyd) reported 3 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 3 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Jonny Paul (@StrummerJonny) reported 4 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Elmarie Hahn💙 (@elmah69) reported 7 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Rebecca Gould (@beccaleigh99) reported 17 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Wesley Dolly (@wesleyddolly) reported 19 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Helen Reihill (@BBLn15) reported 20 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Andrew Colman (@scuttyoftheyard) reported 30 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 38 minutes ago from London Colney, England

  @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

• 
  Peggy Dyer (@Mrspdyer) reported 40 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 42 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  James Brown (@JammieBun) reported 45 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Helen Reihill (@BBLn15) reported 49 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Elmarie Hahn💙 (@elmah69) reported 50 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Debbs Durston (@DEDNaive) reported 51 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 54 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  Michael Butler (@Michael73942063) reported 55 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Paul Lewis (@paulstevenlewis) reported 56 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Andrew Battle (@andy_s_battle) reported 59 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Jacob Smith (@JacobWSmith10) reported 59 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike duncan (@mikedun95307737) reported 2 minutes ago

  @virginmedia Trying to resolve not being be able to see account details on app every time log goes to order details. Tried web messaging about as much use as a chocolate ashtray. Does the service have to be activated before you can see all account elements in app.

• 
  Claire Fox (@foxclaire1973) reported 3 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  Septimus McClonk (@clm2071) reported 4 minutes ago

  Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke

• 
  Addy (@iadnan9) reported 6 minutes ago

  @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Q🍒𒉭🐆 (@quiquisworld) reported 6 minutes ago

  Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid

• 
  Kizzy Lewandowski (@LewyKizzy) reported 8 minutes ago

  @virginmedia Down again . Why ? 09.07 from 11.35 am

• 
  Jenny B (@Myfourjoys) reported 8 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Rob Heneghan (@robheneghan) reported 8 minutes ago

  @virginmedia Thanks for being no help whatsoever? 3 days no internet but as usual you guys don’t seem to care. Shocking service as usual….

• 
  Adam Luxon (@adam_luxon) reported 11 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  Y Ddraig goch (@caratacus07) reported 13 minutes ago

  @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮