Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/22/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Harringay, London, Romford, Newham, Hackney, Loughton, Enfield Town, Camden Town, Hampstead, Wembley, Harlow, Waltham Forest, Welwyn, City of London and Stepney.

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City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • StevenCudd2 Steve (@StevenCudd2) reported from Hoddesdon, England

    @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Stratford, England

    @ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from East Ham, England

    @virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

  • ABSiddiki Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • smellmycheese Jenny (@smellmycheese) reported from Walthamstow, England

    Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I will again but i get the recorded message. Thank you for trying to help.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckieDM Chuckie (@chuckieDM) reported

    @supermanelfc @indykaila @virginmedia Just been informed I need to speak to specialist team and there wait time is 50 minutes. Shocking service, will be removing most services for virgin.

  • karibag karima tribak (@karibag) reported

    @virginmedia Please tell me why my contract has been renewed without consent and £30 more expensive. Is this my reward for being a loyal customer and after my booster exploding just before Christmas. Where is the logic!!!!

  • spoorkk Max (@spoorkk) reported

    anyone else get really excited when you get a call from virgin media scammer so you can tell them to **** off

  • MintyRod Rod Minty (@MintyRod) reported

    @BrowneKen @virginmedia The virus has been the worst thing to affect customer service. It doesn’t really exist anymore. People working from home or watching the TV, sleeping or walking the dog, while you’re trying to get through on the phone. You should think about cancelling them and going elsewhere

  • chuckieDM Chuckie (@chuckieDM) reported

    @virginmedia No call back offered #poorcustomerservice #Terrible @indykaila if you can retweet this for me mate, cause its been shocking. You have a bigger exposure. Companies take your hard money but nothing in return

  • charlieensor Charlie Ensor (He/Him) (@charlieensor) reported

    @virginmedia So am I right in thinking "service request" is their engineers coming to install the fibre optics today and installation is them connecting from there? If so, I know how to install it after the fibre optics have been fitted outside

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported

    @virginmedia so why can't you let me keep my number. I'm dyslexic and struggle with numbers. All I wanted was a new mobile with old number which isn't allowed I don't get why you can't keep the old number why virgin to virgin is allowed. Its very anti helping people with issues.

  • JenniferAnneSm6 Jenny Smith (@JenniferAnneSm6) reported

    @virginmedia your customer service is the worst of any company I have the misfortune of dealing with. Contract for broadband is up in May and I will not be renewing. Just been on hold for 45 minutes to be cut off without any resolution. This is about the 10th call I have made 😤

  • WowbaggerHT Peter Walker (@WowbaggerHT) reported

    @virginmedia What has happened to your website? "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

  • TheDude924 Paul (@TheDude924) reported

    @virginmedia been waiting 4 days to try and get to customer services to get my bill sorted out - and you’re now refusing new online chats - was put through to the wrong area yesterday - after waiting 9 hours…… Maybe hire some call centre staff? Is that really rocket science?….