Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Muswell Hill, Paddington, Dagenham, Camden Town, Hampstead, Barnet, City of London, Romford, Ealing, Barking, Newham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Jon 🍺👍
(@beerinthesuburb) reported
from
Enfield Lock, England
@TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
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Cooperthecub
(@cooperthecub) reported
from
Romford, England
@virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
@Daz555 @virginmedia Yes, it was. and doing just that via some advice last night solved the problem. ta!
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Ticketyboo 💙💛
(@tickety_boo2) reported
@virginmedia No! As tweet read, I'm still waiting for callback from a "manager". I do not want to talk as the appalling way I was spoken to was awful. I had to ask the male to change his tone as it was very aggressive whilst I was speaking to him in a courteous manner.
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Milo
(@Milo84486567) reported
@virginmedia @DaveLGilmore Ah it’s pernicious - these service businesses turn bad service into customer ‘feelings’ rather than own the problem. In the past 10 years maybe more customers now have to service the company with their time and resources to get a problem resolved. Abysmal CSR
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
@fuzzweed @Daz555 @virginmedia 11 devices here across two users... If I felt the built in router wasn't up to it i'd go for a independant router.. coverage is fine with he Hub4 and get get 400mpbs down the garden on a phone...
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Paul Sibert: There is no Planet B 🇬🇧❤🇪🇺
(@PaulSibert) reported
@virginmedia @Vdweller People don't want a complaints form, they want matters dealt with correctly first time. Why do companies cost cut in this way rather than offer as good service, it's baffling
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QGee
(@QGeeDev) reported
Nothing like @virginmedia applying a 16% “you’re already a customer, so you get to pay more than new customers” fee to our bill. Absolute theft.
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Ticketyboo 💙💛
(@tickety_boo2) reported
Appalling customer service by @virginmedia, promised a call back by a manager within 2 hours, Bully boy tactics by cancellation team, had to ask the male to lower has tone and speak in a civil manner, instead of railroading me to agree to what he wanted, not the facts!
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Old Hairy Biker.
(@Forzasunday) reported
@virginmedia Yes, then this problem came up. So I clicked the link to changed password. Changed it (again) and it's still not letting me in.