Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Barking, Waltham Forest, Ilford, Islington, Barnet, Harlow, Harringay, Camden Town, Hatfield, Enfield Town, Elstree, Epping Forest District, Hertford, and Hoddesdon.

City	Problem Type	Report Time
Hackney	Internet	32 minutes ago
Barking	Internet	2 hours ago
Hackney	TV	2 hours ago
Waltham Forest	Internet	2 hours ago
Ilford	Total Blackout	3 hours ago
Waltham Forest	Phone	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Andrew Battle (@andy_s_battle) reported 3 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 8 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  radz (@rtkosha) reported 9 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Carlo (@Pegnarista) reported 10 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Steven Kraan 🐀 (@drawing_daily) reported 12 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 15 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Derrick Brown (@DerrickSWB) reported 16 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Helen Pinkers (@Barchetta66) reported 35 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Manny Montanaro (@MannyMontanaro) reported 36 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  Derrick Brown (@DerrickSWB) reported 38 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Laura Cook (@LauraVCook1980) reported 39 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 41 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Graeme Puttock (@GraemePuttock) reported 48 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Mira Burton (@MiraBur44156853) reported 50 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Lloyd Child (@islingtonlloyd) reported 51 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Helen Reihill (@BBLn15) reported 52 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Andrew Battle (@andy_s_battle) reported 55 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Geoff Neale (@g_neale) reported 56 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Peggy Dyer (@Mrspdyer) reported 57 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eimhéar Murphy (@EimhearMurphy) reported 3 minutes ago

  @LitterOlivia @PeteUK7 @virginmedia I remember having them when I was at uni! Their service was horrendous and signal was diabolical. Never went near them since.

• 
  Jane (@janethebuell) reported 4 minutes ago

  @PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.

• 
  Free I.T. Stafford (@freeITstafford) reported 5 minutes ago

  @JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.

• 
  Chris W (@wilcochris) reported 7 minutes ago

  @HermettiXX @PeteUK7 @virginmedia You clearly care enough to comment. ******* stupid ****!

• 
  d_f1888 (@df1888) reported 7 minutes ago

  @LutzSchueler @virginmedia We’ve been waiting since January for VM fibre to be installed and the customer service has been shocking. I’ve raised 3 complaints emailed your office and still have not had the service installed. Next stop the communications ombudsman !!

• 
  mike davies (@DavMichael) reported 18 minutes ago

  @virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change

• 
  Biohazardboy (@Biohazardboy2) reported 19 minutes ago

  @virginmedia @PeteUK7 Used to punt cable and phones in Virgin media years ago. The bereavement process has always been dogshit. The amount of customers coming into store with this same complaint was insane. This was 2014-2019. Never changed.

• 
  Tim 🤘 (@RandomRocker) reported 21 minutes ago

  @PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.

• 
  Ric M. (@revoraman) reported 26 minutes ago

  @Benleo Guess what, Ben. @Ofcom after making a complaint o them about @virginmedia inertia not to resolve a service paid for monthly, took the easy way out and copped out. 'Not in our ballpark'. Wonder who owns whom? A regulator not worth the paper it seems!

• 
  Nathan Coyne (@Coyn_3) reported 26 minutes ago

  @virginmedia internet is down and out I have no power what do ever leading to my router ? What seems to be the problem ?