Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Ilford, Newham, Barnet, City of London, St Albans, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Total Blackout | |
| Islington |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Andy Foster 🎣
(@Fozzie__) reported
from
Romford, England
Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
@virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.
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55factory
(@55factory) reported
from
Tottenham, England
VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Mark Baptiste, MBA
(@MSBaptiste55) reported
from
Romford, England
@Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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👽Dean McFarlane👽
(@NoddyMaccy) reported
from
Romford, England
It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Nik Hunt
(@NikHunt_) reported
from
Theydon Bois, England
@virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇸 ديسكو ديف
(@olewinedrinker) reported
@virginmedia I like a bit of variety with my news channels. Why does my tv package no longer have CNN news ? I always thought it portrayed news in a fair manner. Now I have that godforsaken gb news channel...it is truly awful.
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Elaine♥️
(@ElaineD32375493) reported
@SallyAnMatthews @virginmedia They won't answer the phone and when they do it's a complete waste of time but they will email you to tell you your bills going up very soon🤬As company I find them absolutely useless if you're a new customer they'll bend over backwards for you existing customers not interested
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Nayte
(@Nayte93) reported
@virginmedia Yeah spoke to 4 agents all had different stories absolute piss poor service 👍🏼
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guangmei
(@guangmei) reported
@virginmedia No reply? What am I supposed ri do now? I’ve been told verbally that it aint happening.. when do I get the news officially. Do I go to another provider? What sort of customer service is this?
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Lino
(@Lines00) reported
@virginmedia This isnt clear as the option is either transfer services or disconnect. I dont want to do either. I need to cancel one and keep the other how do i do this?
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Lauretten
(@lauretten1109) reported
@Vlrginmedla @RitzSampson @virginmedia Yep! Can you please check why is not working in N4?
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karl chappell
(@kchappell82) reported
Is it just me or is @virginmedia the worst on the planet absolut joke how dead they r 😤😤😤 if any thinking of going with them dont they SOOO F*#king bad
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Caitlin
(@CaitlinNMB) reported
@mermhart @virginmedia @Virgin Good look with that! We’ve had nothing but bad experiences with virgin 🥴 hope they treat you better as a customer! X
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Billiam
(@BASSCADET0001) reported
@virginmedia All I need to know is when I can cancel my contract! It's not difficult. This has been so stressful.
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Jemmy55 🏴 🇮🇱🇬🇧
(@Jemmy551) reported
@virginmedia That was a fat lot of good. I’m still having to reboot the box. What a pile of utter💩 your service is.