Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Newham, Hackney, Barnet, Romford, Harringay, Enfield Town, Dagenham, Hampstead, City of London, Paddington, Islington, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
-
New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
-
Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
-
Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
-
Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
-
Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
-
Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
-
Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
-
Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
-
Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
-
terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
-
Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
-
SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
-
Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
-
Vinod Mahtani
(@1stcallosteos) reported
from
Enfield Lock, England
@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
-
Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
-
Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ian
(@IanBorrett) reported
@virginmedia I rang the number you left me in a previous tweet. I cannot go on hold anymore. I will literally break things. I moved house 10 days ago. Since then 2 engineers have been and gone to my property and still no service, still no explanation why it is not working. I am livid.
-
Michelle
(@msb1302) reported
@RiaBlackmore @virginmedia Why should we pay for bad service. I actually purchased a WiFi extender for B room. I don't have a bloody mansion so shouldn't need it!
-
Sean Jones
(@TheRegista56) reported
@virginmedia No. I’m going to need you as the service providers - who I pay for my service - to provide a technical response. Cant see what use I will get from a forum where everyone else is having problems but are also being ignored. This is a technical issue of your making.
-
Julie Towey
(@Moochymum) reported
@virginmedia Have i rang ? Ive spent 5 hrs on the phone, been hung up on 3 times. Im not ringing again. I shall wait for the never going to happen "call back" Soon sort it out when i dont pay. Absolute joke!🤬
-
Sean Jones
(@TheRegista56) reported
@virginmedia Can you offer a better solution or some actual advice please?
-
Gem
(@Gems354) reported
@virginmedia They never stated all they said was it wasn’t done correctly, I have all the wall sockets and the previous neighbours had them all live with virgin of that helps
-
KrazyWabb1t
(@KrazyWabb1t) reported
@virginhelp and @virginmedia would you rather lose customers or price match your new customers deals to existing customers? How come my "offer" for renewal is more expensive than what I pay now and x2 times more than a new customer would pay for the ultimate bundle...
-
Craig Groves
(@pantha007) reported
@virginmedia My wifi is appauling (SH3). After running the "Network diagnostic tool" it tells me all my devices are too far away (including the ones in the same room as the SH3). Ihave been trying to phone to no avail (as live chat seems no longer available), please help
-
ian
(@IanBorrett) reported
@andy_maguire @virginmedia The latest is that they MIGHT send someone tomorrow. As long as I stay in all day waiting for them. 3rd engineer visit. If it isn't sorted tomorrow I will completely lose my **** with them.
-
Dan
(@Derxius) reported
@virginmedia Today. Nobody told me that and I've still been getting bills from after I asked to cancel from