Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Camden Town, City of London, Hampstead, Hackney, Harringay, Dagenham, Wembley, Paddington, Welwyn Garden City, Islington, Ealing, Romford and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Ilford |
Internet | |
| Camden Town |
TV | |
| Camden Town |
Total Blackout | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
-
Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
-
Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
-
Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
-
William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
-
Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
-
Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kerry Atkin
(@KerryAtkin1) reported
@virginmedia what a joke, the same problem since May, still not sorted its just excuse after excuse, they say they will ring you back and once again nothing 🙄
-
obe
(@Dazzler2909) reported
@virginmedia You try following that link and see how you can do it doesn't offer you a place to apply or make a complaint says ring a number that sends me a text to the same link. is there not an email I can't write or better yet tell the person to fix it properly.
-
Ranti
(@dr_ranti) reported
I closed my account with @virginmedia. They sent me a cheque that I never cashed. I called to get it reissued and I was told it had been cashed. They couldn't tell me who cashed the cheque. They have sent me an email closing the case. Has anyone had this experience? #fraud
-
Syn
(@_amorneece) reported
Virgin Media’s customer service is a joke. Spending 3+ hours to get information on how to cancel my contract is ridiculous. 🫠 Set me free!
-
Jordan Sutton
(@JordanLSutton) reported
@Newhorizontwins @virginmedia Yep. Down here
-
Paul Chan
(@paulychan) reported
My home internet has gone down ☹ Does anyone know what the operating temperature limit of a @virginmedia hub is? It's like the bonnet of a drag racer! I'm going to unplug it and see if cooling it down works.
-
Ms Tyler
(@Jrtyler) reported
@virginmedia Getting the 'invalid number and code' message when phoning vulnerable 89 yo FIL (from four different phones.) Call centre says there is no outage, they can hear ringing, and we have to be at his flat to diagnose it. What can be done? Can you do a webchat with us?
-
will ✨
(@willMackMersh) reported
@virginmedia Any chance of them at least emailing us to keep us in the loop then? Our contract ends in August, meaning our monthly amount will be increasing so we will have been paying for 5 months of WiFi with zero service. Someone needs to contact us immediately as we need answers.
-
Steven Court
(@courty303) reported
@virginmedia so my internet has been down all day,do an online check and all it says (if it's still like this in 17 hours call us) shambles of a customer support system
-
joshua
(@jcshy) reported
@JordanLSutton @virginmedia @Newhorizontwins Yep. Says no issue for me or everyone else I know who’s Virgin has gone down within the same postcode. Useless