Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Enfield Town, Wembley, London, Newham, Paddington, Hackney, Camden Town, Barnet, Ilford, Romford, City of London, Islington, Ealing and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Internet | |
| Enfield Town |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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dean torris
(@deantorris) reported
from
Romford, England
@yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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dean torris
(@deantorris) reported
from
Romford, England
@GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Reggie The Dachshund
(@K9Reggie) reported
from
Walthamstow, England
Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claudia Rees-Bidder
(@ClaudsRB) reported
@virginmedia once again providing an abysmal service - all we want to do is cancel our WiFi and we've been put on hold for ages and hung up on twice. It should not be this difficult, never signing up to them again that's for sure.
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Christel Dewar
(@Christel303) reported
My elderly in laws have had a cable cut by workmen outside their home.They have no internet or phone. @virginmedia completely disinterested & can only send an engineer on Tues if they pay £9.99.They rely heavily on wifi & landline due to medical needs. @virginmedia please help!
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R.Ussell
(@ukrus64) reported
@virginmedia Come on guys...!! Why does you F’ng Broadband keep disappearing in the BR6 area London...?? This is the fourth time in the last two weeks... Saying resolution at 5.30pm but WHY does it keep happening...??
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53North
(@3110stephen) reported
@virginmedia Spoke with customer service 7 days ago, agreed to pay for a WiFi pod, ‘should receive in 2-3 days’ STILL WAITING
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Zeynep Marmelat
(@zeynepkocll) reported
@virginmedia i have tried to cancel my service 3 times but i still pay my bill because it always unconnect!
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JOG
(@Ogidibogidy) reported
@virginmedia your WhatsApp chat bot is ridiculous. This service sends your customers around in circles and gets nowhere. How on Earth have you managed to get a rocket into space?
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Conspiracy Kev (no jab here)
(@KevMk2) reported
How do people rate @virginmedia? I've been sat here all day waiting for a pre insulation visit and nobody turn up. Makes you think how will.they treat you once you have a contract with them? Any views? #virginmedia
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Murasaki 🌚
(@Murasaki_Shi0) reported
@virginmedia Hi. This will be my first time cancelling a mobile contract. I have seen a contract for less then I'm paying with more GB. It says on my account that my 'next upgrade' is 21st September 2021. Should I cancel the 21st or cancel on the 'start date' 22nd Sept please?
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Captain Incredible
(@realginjaninja7) reported
@virginmedia whats the email address for complaints department? Phoned twice today about cancelling and both times been disconnected after 30 minutes wait. Only encouraging me to cancel my services more. Thanks
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Tamara Hamilton-Thomas
(@skybird34209) reported
@virginmedia definitely not the company it used to be for at least 3-4 years now. Difficult to contact, pushy call handlers providing different info. V disappointing service. Think twice all you folks out there