Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Ealing, Newham, City of London, Ilford, Paddington, Barnet, Harlow, Hampstead, Muswell Hill, Camden Town, Hertford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Waltham Forest |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the CM186PJ area my broadband not working
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia Been on call and waiting for 15 minutes. Very poor
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rickodeanus💙
(@RickCousins) reported
@virginmedia Not my experience - unreliable and variable WiFi - no expectation of improvement as local infrastructure overwhelmed & virgin need to invest I don’t connect my phone to home Virgin WiFi as it just gets in the way of me accessing services because performance so poor.
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Allan Taylor
(@PVCKREW) reported
@virginmedia Lol fastest WIFI......possibly when it works. Numerous reboots hours trying to contact customer services. Virgin Media full of ****.
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Northern Lad 💙
(@GrahamWatts15) reported
@virginmedia The worst customer service in the world and a company that has always neglected long time customers over new ones. The costs are also astronomical including charging customers to deliver freeview channels in every TV package
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pulsfoj
(@pulsfoj) reported
@virginmedia Hi the On demand service has been down in CF5 postcode area for some time. Could you let us know the problem and approximate time of fix please?
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MsB
(@03Blissy) reported
@virginmedia @nickgriffith4 It has taken me 6 months to cancel my contract through the complaints procedure. Totally unnecessary hassle and stress caused by virginmedia’s system.
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Carmel Connaire
(@carmcon1) reported
@virginmedia Shocking, I can’t even hold a Teams call, so frustrating and after 1.5 hours trying to get through to customer service lost the will to live! Will be moving to a different provider
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Benji
(@lockerroomtork) reported
@virginmedia My internet has been going off and on all week. I pay big money every month for it bc I wanted the best! Is there a freephone number do someone can tell me how to fix it please??
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pattermepretty
(@pattermepretty) reported
@virginmedia My broadband service is still down. I have spoken to someone on your team who has managed to move my appointment to Tuesday. As I haven't had service since Wednesday. I want to leave a review to for the person I spoke to, how can I do so?
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Darren Bown
(@Dazzb84) reported
@virginmedia we’ve not been able to access our ‘on demand’ service for months - we don’t use it much, but when we’ve had a show recommended it says ‘included in your package’. We start the show and it shows the intro and then stops with every show. Done the box off/on already.
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kristen Wakeford
(@WakefordKristen) reported
@virginmedia Well that’s lies...WORST WiFi ever! And they don’t do anything about it! Don’t bother...go somewhere else!