Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Waltham Forest, Hatfield, Ilford, Islington, City of London, Barnet, Camden Town, Hampstead, Ealing, Enfield Town, Romford, Barking and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| Hatfield |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Artmo23
(@ARTMO23) reported
@virginmedia No, all perfectly fine. I have a few things on wired and no issue with them. Some days as I climb my stairs I get asked for the WiFi password. I would be happy to try a WiFi booster, if someone would reply..
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James
(@HODGOD10) reported
@virginmedia I can run a test and it will say oops we see a problem
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curt
(@chvsm) reported
@Exiteyy @virginmedia keeps going down in my area shits a joke
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Eleni
(@EleniSy28) reported
@virginmedia Hey! Is it possible to start a DM convo with you guys? We have called the line and they were incredibly unhelpful and don't seem to know what they're saying. I would like confirmation of compensation on our account, as well as a plan for faults with our service. Thx!
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House of Charles
(@Houseof_Charles) reported
@virginmedia I'm fed up. How can I be sent a bill for a service I can't use?? And to be left without a phone during these times?
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Nikos Zarb
(@NikosTheTwit) reported
@virginmedia where’s my engineer? I’ve waited in all morning...how do I check they ARE going to turn up (now past 8am-midday, so therefore late!!). DISGUSTING SERVICE!!
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M Brennan 🏐
(@MattyBrennan) reported
@virginmedia Anyone there? My Virgin Mobile phone won’t send or receive texts to your Text service so how do I get help?!
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Y
(@yasminxmurphy) reported
@virginmedia Wow quick reply on Twitter! It’s a shame that no one has returned any of the calls they promised to actually resolve the issue!
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Paul Pixton
(@ppixton) reported
@virginmedia Hi there - can you help? My Wifi signal strength has decreased since I upgraded my package - I now don't have wifi at all in some rooms and it keeps dipping out all the time. Can someone help? Paul
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Thomas Moore
(@thomas99264716) reported
@sumnersport1 @virginmedia Getting the same issue I’m paying £52 for 300mb and only getting 100mb