Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/20/2026 21:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Hackney, Wembley, Harlow, Waltham Forest, Welwyn, Hampstead, Camden Town, City of London, Stepney, Dagenham, Chigwell, Ilford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • LuminousBeige Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

  • Maac47 maria (@Maac47) reported from Enfield Lock, England

    @virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻

  • skoo3i Skoobi (@skoo3i) reported from Paddington, England

    NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***

  • MattJLabban Matt Labban (@MattJLabban) reported from Enfield Lock, England

    @virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this

  • Dean_e1 Gary Deane (@Dean_e1) reported from London Colney, England

    @virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise

  • GregLabour Greg Dash (@GregLabour) reported from Walthamstow, England

    @virginmedia And I still am experiencing problems.

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!

  • Maac47 maria (@Maac47) reported from Enfield Lock, England

    @virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.

  • CliveMurray12 Clive Murray (@CliveMurray12) reported from Loughton, England

    Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right

  • davidatdisney David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

  • stevebuzzpearce Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • NW6Penguin Napoleon (@NW6Penguin) reported from City of London, England

    @Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4

  • tilly1969 susan brunton (@tilly1969) reported from Hertfordshire, England

    @virginmedia no WiFi signal upstairs help !

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LathamJudelat Judith Latham (@LathamJudelat) reported

    Huge thanks to “H” (not LoD!😜) at #virginmedia for sorting out my problem. Phone was answered within 8 minutes. Happy bunny here 👏

  • kdodge03 Karl Dodrill (@kdodge03) reported

    @virginmedia Hi, my broadband and internet is down again this morning, can you assist? I need internet to be working from home this morning. Ive robooted and still nothing has changed

  • tomobhoy6 thomas watt (@tomobhoy6) reported

    @virginmedia Very hard to get a signal with mobile phone I think . G45 is my postcode

  • TCRivermore Tony C (@TCRivermore) reported

    @virginmedia cannot experience your fastest and most reliable WiFi & broadband ever as it's bust & you lot aren't out of bed yet to fix it? What do I pay you for?

  • AdzyByrne Adam Byrne (@AdzyByrne) reported

    @virginmedia been trying for 9 weeks to fix our wifi house acc. 7 phone calls an email,nothing has been done except yesterday a staff member cancelled our wifi which we need for work. I’ve been hung up on twice yesterday and got passed on 4 times. Appalling service

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported

    @virginmedia I've left you for another network now goodbye 👋

  • AshhBlackwood Ashh Blackwood (@AshhBlackwood) reported

    @virginmedia the internet has been down for over a day in the CR8 postcode. The fix time keeps shifting and there has been zero updates as to what’s going on. When will this issue be fixed????

  • MilfRugby Alice RM (@MilfRugby) reported

    @KPasithea @virginmedia @skytv Virgin bloody awful! We went back to sky. Live up north and found it ok except in severe conditions xxx

  • TwistedColossus Caroline (@TwistedColossus) reported

    @virginmedia it’s been 19 hours since our tv and broadband went down. What is the problem? And how much credit do we get back for this outage?

  • Sian_X_ Sharnie Healey (@Sian_X_) reported

    @virginmedia please explain why we are into our third week of intermittent outage? You confirm its fixed at 6pm every day - yet we have the same problems in the area the next day. When we complain were told to troubleshoot - its an area outage not our equipment! WFH issues!