Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Enfield Town, Islington, City of London, Ilford, Barnet, St Albans, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Newham |
Total Blackout | |
| London |
Internet | |
| Newham |
Total Blackout | |
| Enfield Town |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sneaker52
(@sneaker52) reported
@virginmedia No just heard someone in the background and they hung up! I’m assuming there’s 14 day cooling off period. As currently you’ve installed something that doesn’t work. All I need apparently is the wi-fi pods but can’t get anyone to send. Please escalate as a complaint
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denny
(@dennyytm) reported
@virginmedia YOUR INTERNET HAS BAD UPLOAD SPEED AGAIN!
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia then after multiple service issues, countless customer service embarrassments of disconnecting me. No notes made on my account or hardly any of my issues or actions on your behalf. Changes to my account without permission and then Alex tried to charge nearly £300 2/3
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Emma Creasy
(@CreasyEmma) reported
@virginmedia Or get a manager to call me back to issue one as they can make call backs
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Shane Williams
(@Willo_1969) reported
@virginmedia No I gave up. Will email a complaint if you can plse provide an email and will raise with Ofcom. Thanks.
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Wendy Lloyd
(@wendylloyd) reported
I was warned @virginmedia customer service was bad but this is 😳. 3 months and still the stream box doesn't work. Took nearly a month for CS to call me. Then called every day whilst I was abroad despite telling them the day I was back and now I'm back don't call at all...
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Alan
(@Alan94192460) reported
@virginmedia Hi can’t seem to contact you any other way just had install yesterday but can’t connect Virgin connect app also the light on the hub stays yellow not white please help
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia I’d say look at my account but apparently staff don’t update any issues raised. Poor service with wifi and every single staff member apart from one has been rude, unprofessional and don’t sound like they know how to do their job. Changes made to my account without permission also
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Reagan
(@Reaganaa) reported
@virginmedia literal worst WiFi signal I’ve ever experienced in my life I ONLY get WiFi when I’m right next to the box can’t use it in any other room????? What on earth???
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sneaker52
(@sneaker52) reported
@virginmedia That’s great but I’m paying for a service that doesn’t work. Even the engineer said I need the boys but he couldn’t order them!!