Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Newham, Wembley, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow, Hampstead, Muswell Hill, Camden Town and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
TV | |
| Hackney |
Internet | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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Sharon Spiteri
(@shaspi) reported
from
Tottenham, England
@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.
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Charlene, RN 🌻
(@ChaTheGrace) reported
from
Tottenham, England
@talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Bramford
(@Neogeta82) reported
Hello @virginmedia, can I ask why you have taken money from my account today despite me giving you my 30 days notice to leave you back in January?! Please help me with this.
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Laurenne Ewing
(@LaurenneT6) reported
@virginmedia I spoke to Bob and he said it’s set for 24 hours but no further updates and that the service status is not showing online but it will be updated in a ‘few hours’
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😎
(@BatesyV5) reported
@virginmedia Well I suggest getting new engineers then because this problem happens every week. Yet I'm still paying full whack.
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Martina Monachino
(@MartinaMonachi1) reported
@virginmedia surprise surprise from virgin.. I managed to pay my bill after a LONG awkward day with quite a few awkward customer service people...NOW 2 DAYS LATER YOU CUT ME OFF AGAIN!!!!! SCREW YOU VIRGIN!! SCREW YOU!!!
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Pipo
(@pipotweet) reported
@virginmedia Hi, I don't have internet this morning and I work from home... I rebooted the router, still not working. What should I do ?
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Alison Bate
(@AlisonBategreen) reported
@virginmedia sorry virgin media but it’s harder to deal with your company than any other organisation. Five calls and you still haven’t got the paperwork right... and this is meant to be your enhanced bereavement service. Shockingly poor administration
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Nineteen79
(@Nineteen791) reported
@virginmedia You have ignored my question and showed no sympathy for my serious situation. Please give me the exact date as to when the fix shall occur. I cannot understand how this is an unreasonable request
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Ben Page
(@BenPage89779073) reported
@virginmedia The site says that broadband is fine. The step by step guide also does not appear to solve the problem. Others in the area are tweeting about similar problems- perhaps this is a local outage?
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Peter Hatfield
(@PeterHa63681072) reported
@virginmedia Great, I'd advise providing customers with useful information, fixing your website, being honest and taking responsibility for the service but as that won't happen I'll be on hold for hours trying to get the service I pay for.
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TomWilliamsMusic
(@xSonorouSx) reported
@virginmedia No network access when plugging devices in via Ethernet. WiFi won't work on my phone for some reason. And I'm getting kbps of upload and download speed on my ps4. Its a piss take to be honest.