Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/16/2026 07:10

February 16: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Newham, Hackney, Barnet, Romford, Harringay, Enfield Town, Dagenham, Hampstead, City of London, Paddington, Islington, Camden Town and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • NewDirections7 New Directions 🇬🇧🇱🇨 (@NewDirections7) reported from Ilford, England

    @virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch

  • FunnybitsB Funnybits_Bytes 🙂😚 (@FunnybitsB) reported from Romford, England

    @virginmedia why have I got no internet please I need this help

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • ezzye Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • tottenhamterry terry stubbs (@tottenhamterry) reported from North Weald Bassett, England

    @virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • 1stcallosteos Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England

    @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IanBorrett ian (@IanBorrett) reported

    @virginmedia I rang the number you left me in a previous tweet. I cannot go on hold anymore. I will literally break things. I moved house 10 days ago. Since then 2 engineers have been and gone to my property and still no service, still no explanation why it is not working. I am livid.

  • msb1302 Michelle (@msb1302) reported

    @RiaBlackmore @virginmedia Why should we pay for bad service. I actually purchased a WiFi extender for B room. I don't have a bloody mansion so shouldn't need it!

  • TheRegista56 Sean Jones (@TheRegista56) reported

    @virginmedia No. I’m going to need you as the service providers - who I pay for my service - to provide a technical response. Cant see what use I will get from a forum where everyone else is having problems but are also being ignored. This is a technical issue of your making.

  • Moochymum Julie Towey (@Moochymum) reported

    @virginmedia Have i rang ? Ive spent 5 hrs on the phone, been hung up on 3 times. Im not ringing again. I shall wait for the never going to happen "call back" Soon sort it out when i dont pay. Absolute joke!🤬

  • TheRegista56 Sean Jones (@TheRegista56) reported

    @virginmedia Can you offer a better solution or some actual advice please?

  • Gems354 Gem (@Gems354) reported

    @virginmedia They never stated all they said was it wasn’t done correctly, I have all the wall sockets and the previous neighbours had them all live with virgin of that helps

  • KrazyWabb1t KrazyWabb1t (@KrazyWabb1t) reported

    @virginhelp and @virginmedia would you rather lose customers or price match your new customers deals to existing customers? How come my "offer" for renewal is more expensive than what I pay now and x2 times more than a new customer would pay for the ultimate bundle...

  • pantha007 Craig Groves (@pantha007) reported

    @virginmedia My wifi is appauling (SH3). After running the "Network diagnostic tool" it tells me all my devices are too far away (including the ones in the same room as the SH3). Ihave been trying to phone to no avail (as live chat seems no longer available), please help

  • IanBorrett ian (@IanBorrett) reported

    @andy_maguire @virginmedia The latest is that they MIGHT send someone tomorrow. As long as I stay in all day waiting for them. 3rd engineer visit. If it isn't sorted tomorrow I will completely lose my **** with them.

  • Derxius Dan (@Derxius) reported

    @virginmedia Today. Nobody told me that and I've still been getting bills from after I asked to cancel from