Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, Wembley, Barnet, Islington, Paddington, Chingford, Harlow, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
-
Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
-
RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
-
添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
-
Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
@virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!
-
West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
-
Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
-
Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
-
lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
-
Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Apologies do not resolve the problem.
-
Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
-
Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!
-
Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Puton
(@andcoat1) reported
@OffMyNoodles @virginmedia Their customer service is among the worst out their - I feel your pain.
-
Lukeovision
(@OfficialLukeW) reported
How the heck am I supposed to contact you guys @virginmedia when my phone line is down? There is no email address available on your website. The “how to fix issues” guide is irrelevant. Any help?
-
Johanna Cotter
(@JohannaCotter1) reported
@virginmedia we are out of contract and want to cancel. We started ringing yesterday and you are having problems as usual. WE WNT TO CANCEL VIRGIN MEDIA due to extortion price hikes
-
Alexander Fitzgerald
(@AFitzgerald1992) reported
@type__error @virginmedia I agree it’s terrible! That’s why we started @CuckooInternet. Everyone on the same speed is on the same price 🥰
-
Sophie Hamon
(@TheShamonator) reported
@virginmedia This is day 2! Why are you not providing better options for people to contact you to cancel? This is our right when you are raising prices. Seems deliberate to me...
-
darren c
(@dazzauk1966) reported
@virginmedia Bull they never answer anyway
-
Gesty
(@Genasset) reported
@virginmedia Patronising responses: offering reference/links to read term and conditions, Virgin keep neglecting any concerns and complaints and to top it all their in house 'complaint' system holds all correspondence, which can just dissappear! Virgin Please Start showing customer care!
-
Sarcasism
(@prasadtungar) reported
@virginmedia @sarcasism Yeah.. i tried doing that and since last couple if days your lines are either busy or systems down.. how the hell u r providing services? On top of it i receive a letter saying u r going to charge me more from March 1.. disgusting and shsmeless
-
Amy
(@Eltian0) reported
@virginmedia Got the cheek to put prices up but still can't sort out your terrible customer services. Couldn't get through to anyone even before your "technical fault" so won't make any difference to us! Speak with your money people and go elsewhere, you can cancel via writing them a letter!
-
Mark Messingham
(@z750l3) reported
@virginmedia Did you try turning off then on again? Alternatively, you can check your service status by.........