Virgin Media outages and service status in Waltham Cross, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Waltham Cross, including 6 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 25, 4:13 PM GMT+1.
- TV (42%)
- Internet (40%)
- Wi-fi (9%)
- E-mail (4%)
- Total Blackout (3%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hatfield, Waltham Forest, Enfield Town, Elstree, Harringay, Camden Town, Epping Forest District, Islington, Barnet, Hertford, Hoddesdon, Ware, and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 2 hours ago |
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Hackney
|
Internet | 2 hours ago |
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Hackney
|
Internet | 6 hours ago |
|
Ilford
|
Total Blackout | 6 hours ago |
|
Hackney
|
Internet | 9 hours ago |
|
Hatfield
|
Wi-fi | 19 hours ago |
Nearby cities with recent reports
27 recent signals
5 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It's ok for now but evenings are the worst.
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Michael Butler (@Michael73942063) reported from Welwyn Garden City, England@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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marco salamone (@marcones87) reported from Tottenham, England@virginmedia n22 my line is down, this issue is due for the weather?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Mira Burton (@MiraBur44156853) reported from Haringey, England@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Jacobi (@MrJacobi) reported@virginmedia is there an outage in GU16 right now?
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Vicky Leigh (@vickiferris) reportedI call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia
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Vicky Leigh (@vickiferris) reportedGo back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.
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Joseph Adams (@_MeJAdams) reported@virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere
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Joseph Adams (@_MeJAdams) reported@virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently
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HRCastle (@hrcastle) reported@virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?
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muffy_merkin (@muffy_merkin) reported@MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.
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Jade Fairclough (@_jadebrady) reported@virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous
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Joe Alderson (@JoeAlderson1982) reported@B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.