Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Chingford, Wembley, Harlow, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest, Paddington, Newham, Stratford, Romford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Chingford |
Wi-fi | |
| Wembley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Simon MacMichael
(@simonmacmichael) reported
from
Ealing, England
@ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Graham Stretch
(@GrahamStretch) reported
from
Ealing, England
Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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(((Simon M)))
(@SpiderJ) reported
from
Barnet, England
@virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”
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Ami Kotecha
(@amikotecha) reported
from
Ealing, England
@virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Pawlina Bednarczyk
(@PawlinaBee) reported
from
Barnet, England
@virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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XvX Ⓥ (⧖)
(@veganrugbydad) reported
@virginmedia If you can't cope with demand on that service you should withdraw the service or employ more agents to cope with demand.
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Maria
(@aswellasicanb) reported
@virginmedia @EamonRyan can you tell me what support would social welfare give me towards the cost of my diesel and petrol as I'm struggling to fill my tank to get to work thanks for info #CostOfLivingCrisis
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Tracey Roche
(@TraceyRoche8) reported
@virginmedia Back since around lunchtime, that's a long time out, and I couldn't work from home today. And why did the check your service webpage say there was no problem, but when I rang a recorded message said there was a problem in the area.....
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Lulu (Raluca) Chioveanu
(@RalucaChioveanu) reported
@virginmedia yet again broadband down Every single day for the past few months We keep reporting but nothing gets resolved Got told an engineer is on site - not one of us have seen anyone #liars #poorcustomerservice #appalling No compensation for income loss due to service loss
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Lynne Tomkins
(@theuktommos) reported
@virginmedia I have been trying to cancel my order in the 14 day period. Have had the phone cut off, had sorry my system logged out of your account I’ll call tomorrow. 3 x 1.05 calls and cut off
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Jimmy Taylor
(@Jimmy_Taylor_06) reported
@virginmedia Web chat simply isn't good enough, you have well and truly blown that chance now. I want a phone call, with someone who can actually help. I'm fed up with excuses, I'm fed up with lies and I'm fed up with waiting. Sort it out.
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Claire Isitt
(@clairei3) reported
@virginmedia everytime I login to my online account it’s showing my old account number/area code, I just want to update it to my current account number/area code?! I’ve tried to call for 3 days and get cut off after 30 mins on hold every time 😤 Can anyone help me please?!
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Supermike
(@Supermi28039949) reported
@virginmedia Still down another 8hrs later you sure they're working on it.
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☆BiancaFowler☆
(@MoodyBee) reported
@virginmedia getting very frustrated with my internet going down at least 2-3 times a day now! Reported this over 2 weeks ago and agent on phone said support team would be in touch in 5 days. I am not getting the service I pay for! Can’t even wfh! #virginmediadown
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Mark Sumner
(@marksumner71) reported
@virginmedia No offence but we are going round in circles and I get you guys have a script to follow but all this talk about testing this and that is pointless because it is not helping me resolve my issue