Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Ealing, Newham, Hackney, Dagenham, Waltham Forest, Ilford, Enfield Town, Hampstead, Barnet, Chingford, Harlow, City of London and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Michael
(@michaelck1972) reported
from
Hertfordshire, England
@virginmedia It’s ok. I’ll cancel and move to BT instead.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
-
Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
-
Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
-
Michael
(@michaelck1972) reported
from
Hertfordshire, England
So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
-
Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
-
Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
-
Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Auntie H
(@HM12410915) reported
@virginmedia C2906221742 to be escalated to manager asap. I see my system has just gone down
-
Dolly loves
(@DollylovesLoves) reported
@virginmedia I have done this for 4 days over a hour each call! Insane all I want to do is cancel can I email
-
Alan Durney
(@AlanDurney) reported
@virginmedia @DianaRoss Stay away from Virgin Media. Been a customer for years yet the prices are continually rising and when you call they are no help in offering a better deal. Sky here I come!
-
iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
-
Claire Kelly
(@Clairelouisek1) reported
@virginmedia The phone has not had data all day, we have done network setting reset and phone reset, move the SIM card to another phone. Still not working when there is plenty of data on the package.
-
-
(@optimusjrprime) reported
5 days in a row Virgin media wifi has been completely useless, issues always begin at the same time each day how strange. No ETA on fix either horrendous service. Can’t wait to switch to BT, good riddance.
-
Claire Kelly
(@Clairelouisek1) reported
@virginmedia We have been going around in circles being told that there is a problem with phone when there isn't.
-
chantelle
(@shhduff) reported
@Ryan___Conroy @virginmedia All the reviews fail to mention that. I find that odd. I literally just want the BBC and ITV channels in HD without fuss.
-
andrea
(@andreammcrosby) reported
@SkyUK trying to get a better package than I have with @virginmedia can I have any help
-
Sasharr
(@kilbyyy) reported
@virginmedia Been calling non stop since Thursday since broadband went off. Customer service is appalling! It’s in the hands of your CEO executive office now