Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 11/29/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Hampstead, Newham, Harlow, Muswell Hill, Camden Town, Hertford, Romford, Barnet, Harringay, Waltham Forest, City of London and Dagenham.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

  • medicman2011 Peter (@medicman2011) reported from Loughton, England

    @virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • godsownrube Adam S. (@godsownrube) reported

    @virginmedia It's alright at the moment, thanks! I wasn't complaining. It's just good to have a back up as no service has 100% uptime.

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    Hi @Hyperoptic, very prescient of you to send me a letter today saying you're coming to SW16. Because @virginmedia just went down again. If you can provide a more reliable service (and two tin cans and a piece of string would probably manage that right now) I'm totally in!

  • JuliaLile1 Jules (@JuliaLile1) reported

    @virginmedia not happy persuaded to upgrade from A50 to A32 on promise it was better phone, its not! Cancelled new phone but now a month with no data, calls or texts. Didnt tell me that when pro's & cons were listed. Poor service

  • SimonRyan2 Simon Ryan (@SimonRyan2) reported from Coventry, England

    @MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin

  • DanielBenno23 Daniel Bennett (@DanielBenno23) reported

    @virginmedia So has a complaint been opened? Its not my issue that you can't provide my tv/broadband at my new address. The charges I was being quoted yesterday were a joke. I will pay up to the end of my contract and no further.

  • SimonRyan2 Simon Ryan (@SimonRyan2) reported

    @virginmedia What is the point in having a wireless router when you have to plug an Ethernet cable in to avoid the problems?

  • Heidi87884117 Heidi (@Heidi87884117) reported

    @virginmedia I have called them multiple times at least twice a week. Same apologies but no action. No transparency. No service. No escalation. Excuses. Platitudes. And no result

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    @virginmedia Yup. At stupid o'clock tomorrow morning.

  • tolu_____ Tolu (@tolu_____) reported from Basildon, England

    @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

  • odellykins odellykins 💀 (@odellykins) reported

    @virginmedia it doesn't work, it opens, i log in then it does nothing