Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Enfield Town, Waltham Forest, Paddington, Newham, Hackney, Stratford, Romford, City of London, Barking, Wembley, Islington, Harringay and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Enfield Town |
Total Blackout | |
| Ilford |
Internet | |
| Waltham Forest |
TV | |
| Paddington |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
VirginMedia used to have an executive team which were willing put things right by hearing customer complaints, investigating them, and providing fair solutions. Is that team still available? @virginmedia
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Apart from saying sorry, can you genuinely do something to help customers ?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia Sadly the service is rubbish again today after a couple of ok days.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Hawkins
(@gmorpheme) reported
@virginmedia Everyone’s individual engineer appointments were unilaterally cancelled “as it's a network problem that's affecting your area”. Shortly after total outage again.
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Mike
(@Mike_Sammons) reported
38 hours into a customer service call with #VirginMedia via #WhatsApp Possibly the most painful experience of my life. If you don't respond within 10 minutes they drop your chat and it starts all over again with the next agent. I'm onto agent #6
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c
(@cr2734) reported
@virginmedia really poor service from your company over the past couple of days want to remove one item from my package and might as well be arranging a trip to the moon rubbish!!
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granny i got the job
(@dakotafiction) reported
@virginmedia is the broadband down in the ts10 area the app//site can’t make its mind up sadly
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Peter Lok
(@PeterLok17) reported
@localnotail @virginmedia Wakefield , normal. No problems....
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Jenny Bannister
(@JennyBannister1) reported
@virginmedia Is there a customer service email for me to contact because I am honestly fed up of never getting through on a phone, being told an issue is sorted, my complaint not being dealt with and still receiving bills I shouldn't be. Actual worst company I have ever dealt with
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Gill
(@Gypsygillybean) reported
@virginmedia They say they are going to do the external work today and should instal my service between Monday-Thursday this week. I will keep you posted! So frustrating. Thank you for your help and responses.
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carla lariot
(@CarlaLariot) reported
@virginmedia I don't want a web chat I want your company to fix the problem. A company cannot leave its clients almost a month without it services. Fix it and pay the damage you are causing. 3 weeks with no broadband. You keep postponing it. Embarrassing and its a scandal
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Bajan2010 No DMs
(@Bajan20101) reported
Considering companies keep hiking up costs they use less humans these days....just bots who do your head in! I hate automated shite, I hate self service check outs...I hate being ripped off! I hate Virgin Media and Vodafone equally