Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/11/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Hackney, Waltham Forest, Paddington, Romford, Wembley, Hampstead, Harringay, Ilford, City of London, Dagenham, Enfield Town, St Albans and Barnet.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • AndiLDN50 Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • AllanFenn Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia

  • foxysue40 Sue Olszak (@foxysue40) reported from Harlow, England

    @virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!

  • AndiLDN50 Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!

  • Sammi__B Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • jeverington James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • TDarkReaperW Tony Wiseman (@TDarkReaperW) reported from Romford, England

    @virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • astrofizzikz Knock knock... (@astrofizzikz) reported

    @virginmedia No Ethernet connections. I always have been using wireless connections and it’s never been a problem

  • Dominiho7 Dominic Hanley (@Dominiho7) reported

    Out done yourselves here @virginmedia scheduling an update for my internet box at 10:30am, meaning my entire internet now not working and we’re all working from home... marvellous. Last month or so the internet connection be awful.

  • Ontariofella Richard - Entrepreneur & leftie 🇨🇦 🇲🇺 (@Ontariofella) reported

    @virginmedia @Ireallyamcam Everyone calls at 8, because Virgin advise customers to. I had terrible trouble when I was in UK. You need more staff.

  • StratenergyUK Zeinegul Salimova (@StratenergyUK) reported

    @virginmedia Hi KF, I had to cancel a contract with you as you broke my trust twice before my service got activated. I need to speak to someone about the hard credit search that you've done.

  • Ireallyamcam Cameron Ward (@Ireallyamcam) reported

    @virginmedia 1/4 - Installation cancelled twice (still waiting with no confirmed date). - Offered a free dongle with 200gb of data as a temporary fix a week ago. - Team organising dongle called us to do a credit check. - Heard nothing. - Called back and encountered a stream of unhelpful...

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @virginmedia It says there's no known issues supposedly, it was working fine a few days ago and last night. Before 6am

  • Sharonshutt Sharon shuttlewood (@Sharonshutt) reported

    @virginmedia WiFi only reaches room router is in, beenok for years , Virgin agreed to send 2 free booster pods ,had problem for 3 months now, said pods out of stock but now they want to charge me £5 each per month for them.told manager would call me , no call!

  • jayratciffe88 James Ratcliffe (@jayratciffe88) reported

    Today is the day I finally get @skytv and get rid of @virginmedia. Why I didn't do it years ago I will never know. The service virgin provide is completely and utterly shocking!

  • dave_smeg dave **** (@dave_smeg) reported

    Nice one Virginmedia. My broadband keeps going off so they send me an internet link to rectify the problem. Had to use my mobile data to access the link and suddenly everything starts working again.

  • Ireallyamcam Cameron Ward (@Ireallyamcam) reported

    @virginmedia 4/4 - Dongle team man said he’d check with another team about the first credit check and call us back. - I asked about call back time scale and he said 2 hours. That was yesterday (16th) at 7:20pm. Please advise. We would like to arrange the temporary dongle solution ASAP. Ta