Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/27/2026 06:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, Wembley, Barnet, Islington, Paddington, Chingford, Harlow, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot

  • fareastfood126 Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England

    @vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.

  • tianbosi 添柏司 TDP (@tianbosi) reported from Hackney, England

    @virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia This issue was chased on the 30th Nov 2020 (had to wait 45 days for the cheque) & then once again on 15th Jan 21, as cheque not received. Advised it would be posted in 14 days & still nothing.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.

  • TrudyLea1 Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, England

    @virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Ealing, England

    @virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help

  • MisterBurak Mr B (@MisterBurak) reported from Hackney, England

    @sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!

  • leeleyland3 lee leyland (@leeleyland3) reported from Barnet, England

    @virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Well the forums were useless... now all my virgin services are down, again.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Apologies do not resolve the problem.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @TheEmmaGoodwin @virginmedia I left this company after lockdown 1.0. It’s a pain getting a new service provider BUT it’s worth it in the end.

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andcoat1 Puton (@andcoat1) reported

    @OffMyNoodles @virginmedia Their customer service is among the worst out their - I feel your pain.

  • OfficialLukeW Lukeovision (@OfficialLukeW) reported

    How the heck am I supposed to contact you guys @virginmedia when my phone line is down? There is no email address available on your website. The “how to fix issues” guide is irrelevant. Any help?

  • JohannaCotter1 Johanna Cotter (@JohannaCotter1) reported

    @virginmedia we are out of contract and want to cancel. We started ringing yesterday and you are having problems as usual. WE WNT TO CANCEL VIRGIN MEDIA due to extortion price hikes

  • AFitzgerald1992 Alexander Fitzgerald (@AFitzgerald1992) reported

    @type__error @virginmedia I agree it’s terrible! That’s why we started @CuckooInternet. Everyone on the same speed is on the same price 🥰

  • TheShamonator Sophie Hamon (@TheShamonator) reported

    @virginmedia This is day 2! Why are you not providing better options for people to contact you to cancel? This is our right when you are raising prices. Seems deliberate to me...

  • dazzauk1966 darren c (@dazzauk1966) reported

    @virginmedia Bull they never answer anyway

  • Genasset Gesty (@Genasset) reported

    @virginmedia Patronising responses: offering reference/links to read term and conditions, Virgin keep neglecting any concerns and complaints and to top it all their in house 'complaint' system holds all correspondence, which can just dissappear! Virgin Please Start showing customer care!

  • prasadtungar Sarcasism (@prasadtungar) reported

    @virginmedia @sarcasism Yeah.. i tried doing that and since last couple if days your lines are either busy or systems down.. how the hell u r providing services? On top of it i receive a letter saying u r going to charge me more from March 1.. disgusting and shsmeless

  • Eltian0 Amy (@Eltian0) reported

    @virginmedia Got the cheek to put prices up but still can't sort out your terrible customer services. Couldn't get through to anyone even before your "technical fault" so won't make any difference to us! Speak with your money people and go elsewhere, you can cancel via writing them a letter!

  • z750l3 Mark Messingham (@z750l3) reported

    @virginmedia Did you try turning off then on again? Alternatively, you can check your service status by.........