Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Chingford, London, Paddington, City of London, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Islington, Ilford, Wembley, Ealing, Barnet and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Chingford |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Slickster
(@slickster65) reported
from
Romford, England
@virginmedia so when will I get internet again piss poor service area 22
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Slickster
(@slickster65) reported
from
Romford, England
@virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
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Steven Feldman
(@StevenFeldman) reported
from
Tottenham, England
@skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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Sam Wilkin
(@CellarmanSam) reported
from
Walthamstow, England
@virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?
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Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Team Hotdog 🌭🌭
(@Team_Hotdog) reported
@virginmedia My issue is you're charging me for it when I didnt sign up for it. You still charge me for it You still haven't cancelled it
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Michael Andrew
(@Mikey1892) reported
@virginmedia absolutely appalled with the customer service I just received. Won’t be recommending people your way. Explained my situation on Thursday and told to call back today and met with a woman with a severe attitude problem. Avoid at all costs!!!!
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build a cabin
(@buildacabin) reported
@virginmedia @Tina_Anobile It's not about 'feeling let down'. It's that Virgin consistently and relentlessly rip off loyal customers.
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Derek Steel
(@DerekSteel76) reported
@virginmedia. Some appalling customer service regarding my Virgin Mobile Trade Up offer for my old phone... Offer £186.00, now only £27.00. I look forward in hearing from you soon.
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chris newbold
(@7chrisn) reported
@Tina_Anobile @virginmedia Agreed. Mine is to go up by £12, which is just over a 20% increase. No way can this be justified. But, be a new customer, and get a deal at half the price of that for loyal customers..Time to move on.
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Sledge 🏳️🌈
(@SledgeHammerM69) reported
@Pro_Chally I know virgin media has been having issues lately. Can you try and contact support?
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shefflad06
(@shefflad061) reported
@virginmedia I've already explained the same problem to three agents on the same WhatsApp conversation. they just keep disappearing and then a new one starts up from the beginning
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Ravi
(@ravi_p_bansode) reported
@virginmedia Any possibility to findout when I will receive my quick self installation kit for landline connection.customer service is of no help.Last advisor advised to speak to Yodel (even though there's no tracking number)Yodel customer service said there's no parcel
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
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John smith
(@Johnsmi57306735) reported
@virginmedia Oh I understand. I understand you can offer my package to new customers for a fraction of the £109 a month you'll be charging me as a loyal 10 year plus customer.