Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Wembley, Paddington, Harringay, Newham, Ealing, Hertford, Barnet and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
-
Darren Reid
(@marvelreid83) reported
from
Romford, England
I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬
-
amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
-
Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
-
TT
(@TracyTyson) reported
from
Stanstead Abbotts, England
@virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡
-
निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
-
I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
-
Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
-
Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
-
Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
-
nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the cm194 area
-
Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
-
Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
-
Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
-
Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
-
APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
-
TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
-
Richard Moses
(@Richardjmoses) reported
from
Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
-
Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
-
Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Autistic Widower
(@AutisticWidower) reported
It seems my @virginmedia broadband is down. Apparently if I register the fault and it’s not fixed after two full working days, then I’ll get some sort of refund off my bill… (If it’s off for that long I’ll be moving to another provider!)
-
kween💜
(@kweeeeeeenin7) reported
@hassyafc @virginmedia Still not working! I've had to use 2 days annual leave as I can't connect to the secure network for my work... Are you going to reimburse me for that or just the piddly £8 a day I've been told?!
-
lisa copley
(@lulabelscloset) reported
@virginmedia Easier said than done with 3 children at home no WiFi no tv. I’m at work so can’t contact the girls as the 4g at home is not good. I won’t be paying for this service that we haven’t received. Three to four days is totally unacceptable
-
Andrasi Icolni
(@AIcolni) reported
@virginmedia And the insulting part this was for a neighbours installation why and who gave permission for this work to be undertaken on my property? And cause the damage inside MY side of fence to MY garden Not public path as you say
-
Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
-
JH
(@cyouJimmy) reported
@virginmedia So not only is your customer service really bad over the phone and email, its also extremely poor on social media. At least you are consistent.
-
Stuart Cantrill
(@stuartcantrill) reported
(Me): Erm, but I can literally see the problem at my end (VM): But everything looks OK on our system (Me): That's great for you, but my picture keeps breaking up. Repeat that for almost an hour on the phone – still no engineer appointment. Erm, help @virginmedia? (3/3)
-
lisa copley
(@lulabelscloset) reported
@virginmedia Still down missed 2 deliveries as the ring door bell has no signal. This is chaos
-
Stuart Cantrill
(@stuartcantrill) reported
Mon: (Me) Hey @virginmedia, I've got a problem with my TV signal (VM) Sure, we'll send an engineer Tues: (VM by text): You *sure* you still need an engineer? (Me): Yep Thurs: (VM by text): Good news! We've fixed the problem & cancelled the engineeer (Me): It's not fixed (1/3)
-
Bettina Gimenez
(@B3ttina_G) reported
@virginmedia I was merely providing you more information on the poor service we've been getting, as you requested. We'll follow your team's advice and shop around for a better deal and better quality service