Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 12/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Islington, City of London, Ealing, Dagenham, Muswell Hill, Barnet, Harringay, Chingford, Camden Town, Waltham Forest, Newham and St Albans.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia having issues in N44ND, have all morning, please help!

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • bobbywhirlwind bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • zeesh009 Zee (@zeesh009) reported from Broxbourne District, England

    @virginmedia has the worse customer services team 🤬🤬

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.

  • PeterSexton14 Peter Sexton (@PeterSexton14) reported from Romford, England

    @virginmedia Service has been fixed now. All working

  • indra_och Indra (@indra_och) reported from Ealing, England

    Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • VictoriaLART Victoria Burns (@VictoriaLART) reported from Hackney, England

    @virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    @MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kiera77uk Kiera Fyles (@kiera77uk) reported

    @LadislavMaljar @virginmedia You're lucky to get through! My attempts to terminate my contract upon it's conclusion next month are being met with "Sorry, our lines are busy. Try calling back later" and then it hangs up!! I am sick to death of Virgin Media!

  • 39digits Christopher Hamilton 🇪🇺 (@39digits) reported

    @virginmedia your "nifty" network check has said everything is fine 2 days in a row but this is the second day of almost zero connectivity in the SW postcode for me. And others given the number of hotspots neighbours are using. I'm tired of "checking cables" and "rebooting"

  • teddywatson123 Teddy Watson (@teddywatson123) reported

    @virginmedia Txt message doesn't work.already tried. At this point,I think il end up just going with another provider and wait until I receive a fone call from you .

  • MrRobertNewton Robert Newton (@MrRobertNewton) reported

    @virginmedia OK. I'm still NO FURTHER FORWARD. There is no way I can see to get help with TVGO. Should I just look for another broadband etc provider?

  • MrMcQueen16 Martyn McQueen (@MrMcQueen16) reported

    @virginmedia Yes - this is what I’m having a problem with. The website advises doing that and if it notices a weaker signal it will organise a booster. But the app doesn’t work and keeps having errors

  • ToTheM0000N 🚀 (@ToTheM0000N) reported

    @virginmedia Not good enough. The line is fine. The wifi is awful. I can’t use it unless I’m directly next to the router. I need this resolved please. I’m a paying customer who relies on the wifi. This has been going on for weeks.

  • yuhmeko_ em (@yuhmeko_) reported

    @virginmedia it says theres no issues in my area

  • Lii_L11 Liリ- 🐮🐰🎀👑 (@Lii_L11) reported

    @virginmedia Any reason as to why rebooting the HUB3.0 is taking more than 10mins?? Still no green lights flashing at all. Is service down in the area and you aren’t updating the service status? I had no 4G on my phone earlier either!

  • EvilEveHall Eve Hall (@EvilEveHall) reported

    @virginmedia Everyone agreed that I needed boosters (it only works in the room with the router) and I was told they were sent, but they never arrived. I need someone to send some more, or I just need to cancel the contract. But both are proving difficult.

  • SimonVernon1 Simon Vernon (@SimonVernon1) reported

    @virginmedia this is a 100mbps service. however more of an issue is the wifi connection. I have to reset this multiple times per day just to keep things connected