Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/05/2026 23:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, City of London, Enfield Town, Harringay, Camden Town, Barnet, Islington, Paddington, Newham, Wembley, Ealing, Romford and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Rojaljmyers Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England

    The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

  • sallygoodland Sally Goodland (@sallygoodland) reported from Epping, England

    @virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡

  • Ollie_Bed88 Ollie Bedborough (@Ollie_Bed88) reported from Enfield Lock, England

    @virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • kathrynhakin Kathryn Akin (@kathrynhakin) reported from Hackney, England

    @SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

  • evac90 Eva Collingwood (@evac90) reported from Hackney, England

    @virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • Sam_Pannick Sam Pannick (@Sam_Pannick) reported from Barnet, England

    @virginmedia any issues in the N3 area? Lost all internet all afternoon

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?

  • browna24 Anita Hurley (@browna24) reported from Ilford, England

    @virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TobyDSays Toby D 🟫✡️ (@TobyDSays) reported

    @virginmedia broadband down in B17. Doesn't happen often for me, the lights on the box normally show as white but they're green this time. Not been down for long, it dropped about ten minutes ago

  • jforrest30 Julie (@jforrest30) reported

    @virginmedia how can I speak to a manager in your company ? I have an ongoing service ticket that no one will update me on and your service agents have disconnected 3 separate calls despite asking for a call back… radio silence 🤫

  • tristan_stocker Tristan Stocker (@tristan_stocker) reported

    @virginmedia no Internet in Birmingham b45 9pd....is there any service issues?

  • mikedale Mike Dale (@mikedale) reported

    @virginmedia is there a network outage in B45? Internet dropped about 20mins ago and is still down.

  • carolhart07 Carol Hart (@carolhart07) reported

    @tristan_stocker @virginmedia Problems B31

  • JakeM_Wolf Jake 🔜 CFz 🎶🎸🎺 (@JakeM_Wolf) reported

    @mikedale @virginmedia Same in B16. Slightly glad to know I'm not the only one. Help please @virginmedia!

  • zooloo2008 Zoé (@zooloo2008) reported

    @virginmedia can you explain to me yet again why your red button doesn't work again! My contract ending can't come soon enough. I am so disappointed by this as I wonder what I pay for! If it's not this, it's the poor WiFi

  • anothergreeneno Larry Underwood (@anothergreeneno) reported

    @emtweettwoo @virginmedia I’ve had a text saying they’ve fixed it but it’s still off 20 mins later! The service status checker page has a 404 error now too.

  • JamesP_PT James Perrett PT (@JamesP_PT) reported

    @virginmedia Got through on the phone and says there aren’t any issues in the area

  • DarryllSavage darryll savage (@DarryllSavage) reported

    @virginmedia How about doing a poll and asking customers to vote for your abysmal and shocking service !!! 8 cancellations 8 engineers 8 weeks ! Torture torture torture !