Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, Newham, Enfield Town, Brent, Islington, Paddington, Waltham Forest, Hampstead, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Wi-fi | 10 hours ago |
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Ilford
|
Internet | 19 hours ago |
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City of London
|
Internet | 20 hours ago |
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Hackney
|
Internet | 22 hours ago |
|
City of London
|
Total Blackout | 2 days ago |
|
Wembley
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Painter & Decorator (@GlenHyett) reported from Broxbourne District, England@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Sarah (@eatsruns) reported from Tottenham, England@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Janet Lamb (@janlamb25) reported from Ilford, England@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
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Hadi Taheri (@persianuk2017) reported from City of London, England@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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Adam (@adsz88) reported from Potters Bar, England@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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Brenda Franco (@joybrenda) reported from London Colney, England@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England@virginmedia Damn, you don’t work in the area I am moving to...... shame
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TF (@thegaffaa) reported from Ilford, England@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Jon Gledstone (@JonGledstone) reported from Hertfordshire, England@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Janet Lamb (@janlamb25) reported from Ilford, England@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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Janet Lamb (@janlamb25) reported from Ilford, EnglandJust how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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alan brown (@alansbrown) reported from Hackney, England@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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Painter & Decorator (@GlenHyett) reported from Broxbourne District, England@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Heather Bower (@Hebsie) reported from Camden Town, England@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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BarryDanser (@BarryDanser) reported from Paddington, England@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicki (@nicki_rachel) reportedHi @SkyHelpTeam and @virginmedia . Was streaming a TV show via my phone (Virgin Mobile) last night as I fell asleep. Seems my Sky broadband connection dropped out about 1am, as my mobile data was completely drained & I've been charged for going outside my allowance. Help please!
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👊 PUREBLOOD + FREEDOM FIGHTER 🇬🇧 (@FREEDOM_TRUTH_) reported@virginmedia had enough asked endless times for help regarding my parents bills and your rubbish internet that keeps going down, by telephone, emails and messaging service !! Get told every time ring up, and get through to someone who barely speaks English 😡 see below 👇
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Emily Bolden (@embo1209) reported@virginmedia are there issues in Poole? I’ve tried using the service checker and it just won’t load the page but we have no internet or TV…
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Pure (@PureLegend4) reported@virginmedia Omg u man said your gonna fix it tmr I’m gonna lose me job I have kids that are doing their GCSEs and they can’t revise I’m very dissatisfied n disappointed with virgin media
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Sean Lynch (@slynch23) reported@virginmedia They gave me a reference number but didn’t say how long it would take. Why is something so simple such an issue to solve?
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Rosio Cafarelli (@RosioCafarelli) reportedAppalling internet service from @virginmedia daily loss of broadband connection over the past week for hours on end. Usually service is pretty average/poor but this week is appealing.
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tony wilson (@tonywilson1703) reported@virginmedia why do your retention team not even offer anything to keep your customers to stay , sorry they did 5 pounds but sign up to 18 mth deal but sorry a new customer can get it cheaper by 30 pounds a month great exisiting customers are easy prey in these difficult days ,
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simon (@reado1978) reported@virginmedia I gave notice in April we were moving, feel things should have been ready and I shouldn’t have to wait until June for internet. I understand there have been some challenges but I think it’s reasonable to expect someone out sooner especially as an excising customer of seven years
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Кати (@farmfeatures) reported@virginmedia Hello. This doesn't work. I put in a different email and then it just asks me to put in the email I used to sign up with which it then won't let me do. Please can you help me with this.
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Laurie Wisefield (@LaurieWisefield) reported@virginmedia absolutely rubbish broadband service, non existent customer service, hours wasted trying to cancel. I could go on! People do yourself a favour and avoid at all cost. Never again!