Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/22/2026 05:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Enfield Town, Waltham Forest, Paddington, Newham, Hackney, Stratford, Romford, City of London, Barking, Wembley, Islington, Harringay and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • Ivan_D_Crypto Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • blackheathma Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • SanderjoJohn John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • AnnieCaird Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from Romford, England

    On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • LaurenLFlower charlie and Blossom (@LaurenLFlower) reported from Romford, England

    @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

  • BobCratchitt Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

  • nathantalbot Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from Romford, England

    So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • portishair Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • _Brady1_ 🆎 (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • dicksielives David Ball (@dicksielives) reported from Romford, England

    Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edward_baran Edward Baran (@edward_baran) reported

    @Toffeeblues1 @virginmedia Same for me : no broadband for over 48 hours. No fix. No care!

  • edward_baran Edward Baran (@edward_baran) reported

    @virginmedia no. It still doesnt work. No engineer sent. No interest from customer services.

  • paulgreenwood5 paul greenwood (@paulgreenwood5) reported

    @virginmedia hi when i go bed i normally shut down my box and tv to save electric,should i leave my box on? as i sometimes loose the sound on it when i re turn it on.

  • leechawner Lee Chawner (@leechawner) reported

    @virginmedia After being advised on the support number that there was an area issue, this morning the online tool has finally accepted I need a technician. Problem is they can’t come until Monday!! That’s 7 days of unusable broadband!!

  • edward_baran Edward Baran (@edward_baran) reported

    @virginmedia yes but it doesn't resolve the issue or help in any way. What is going on?

  • waithespinosa olivia ❀ (@waithespinosa) reported

    @virginmedia Yes it is an iPhone I did say this previously. What difference would that make to the contacts not working properly?

  • waithespinosa olivia ❀ (@waithespinosa) reported

    @virginmedia The last person I spoke to regarding these problems advised me to turn off iCloud back up?

  • pipsmith75 pip smith (@pipsmith75) reported

    @virginmedia good morning, is there an issue with the internet access in NG16 6 area as I have wifi, but no internet?? I work from home so need a quick fix please

  • eversojuliet Juliet (@eversojuliet) reported

    @virginmedia morning! Our wifi is very slow in some rooms - just ran the connect test and we’re getting downloads of 21, 59 & 64mbps which is significantly slower than our volt package should be? Connect app says signal is good - how do I order WiFi pods?

  • HaylieSaley Haylie Sale (@HaylieSaley) reported

    @virginmedia my box has completely switched off and won’t come back on. We’ve only had it a year! Can’t get through to anyone anywhere! Help!