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Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Enfield Town, Newham, Dagenham, City of London, Ilford, Barnet, Romford, and Hertford.

CityProblem TypeReport Time
Brent Internet 1 hour ago
Camden Town Internet 6 hours ago
Hackney Internet 6 hours ago
Hackney Internet 7 hours ago
Islington Internet 10 hours ago
Hackney TV 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ArsenalNexus
    not orthodox SalafI Muslim (@ArsenalNexus) reported from Tottenham, England

    @virginmedia hi why my internet has been down since 2 pm can you please advise

  • JaneLHirst
    Jane Hirst (@JaneLHirst) reported from Barnet, England

    To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr

  • nickpeddle234
    nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the CM186PJ area my broadband not working

  • GoldSoul_P
    Prince 👑 🇺🇬 (@GoldSoul_P) reported from Enfield Lock, England

    I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh

  • RobertDejong19
    Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no

  • nordar48
    Noreen Darragh (@nordar48) reported from Enfield Lock, England

    @virginmedia No it’s awful

  • Aiel_warrior
    Amir Sharabi (@Aiel_warrior) reported from Barnet, England

    @virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.

  • RobertDejong19
    Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia hi need help y is the sky box office not working

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • masters_nik
    nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • AlanRNewton
    Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • lighthuggers
    Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup

  • RobertDejong19
    Robert De-jong (@RobertDejong19) reported from East Ham, England

    @SkySportsBoxing y is the fight not working on virgin media

  • dranand2812
    anand j (@dranand2812) reported from Chigwell, England

    @richardbranson vry sorry to say tht virgin media communication to th customers been very poor. I hv been awaiting new broadband connection fr a while, vry frustrating indeed. #acc813439502 site id 22

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks

  • chrispylang
    Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • harvy_santos
    Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • ibz_s_b
    ابراهيم | Ibrahim (@ibz_s_b) reported from Ilford, England

    @virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!

  • LiamYulhanson
    Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • MichaeloooDavey
    Michael (Burt) (@MichaeloooDavey) reported from Romford, England

    @virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • steveyO82
    Stephen O' Hagan (@steveyO82) reported

    @virginmedia ISO I’ve tried to register also and it never worked

  • mattcseries3
    Mattcseries3 🇬🇧🛵🛵💨💨🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mattcseries3) reported

    @virginmedia @peterkay_co_uk @O2 Still can’t login so pretty pointless pushing it, ticketmaster on Saturday at this rate, terrible service from a so called market leader

  • jackgreggs
    jack (@jackgreggs) reported

    @O2 @virginmedia priority down for peter kay tickets... please tell me you're delaying this release?

  • VimalGEsq
    VimalG (@VimalGEsq) reported

    @virginmedia Phone and TV okay, but no Broadband in HA0 3AN. Service checker checked and shows no issues, just letting you guys know.

  • bronwenventures
    Julia Rees (@bronwenventures) reported

    @virginmedia Exactly the same problem - suggests it’s the wrong email address but it isn’t as we get bills sent!!

  • kels_tb
    Kels (@kels_tb) reported

    @virginmedia Virgin media customer, I’m on my laptop online, but also trying to log into the app! Both are not working 😩

  • steveyO82
    Stephen O' Hagan (@steveyO82) reported

    @virginmedia What’s going on with priority app not working very embarrassing after all the publicity.

  • jakeyh77
    Jake (@jakeyh77) reported

    So I finally wrangle a way into using o2 priority but the app won’t let me login & the website’s crashed 😭 why does the universe hate me?!?! #peterkay #O2Priority #virginmedia

  • CommanderFloofy
    🔞Furry Inflation R&D ΘΔ (@CommanderFloofy) reported

    Think I just discovered what ISP really stands for in terms of companies like Virgin Media, Comcast, Verizon, etc... Inept Stupid Pricks.

  • JaseNunn
    Jase (@JaseNunn) reported

    @virginmedia So am being held to ransom if I want to keep number. So can I just cancel everything, mobile Internet etc today even though an order is parked.