Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/21/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Enfield Town, Waltham Forest, Paddington, Newham, Hackney, Stratford, Romford, City of London, Barking, Wembley, Islington, Harringay and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomEnfield Town Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • davidcro0 David (@davidcro0) reported from Harlow, England

    Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******

  • cooperthecub Cooperthecub (@cooperthecub) reported from Romford, England

    @virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks

  • beerinthesuburb Jon 🍺👍 (@beerinthesuburb) reported from Enfield Lock, England

    @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

  • 0618_Dee Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • MoodyGamerUK 𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported from Broxbourne District, England

    @DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • ianmckennaftrc Ian McKenna (@ianmckennaftrc) reported from Islington, England

    Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me

  • burgess32 helen burgess (@burgess32) reported from Harlow, England

    Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia And its gone again @virginmedia an absolute joke of a service

  • rashidshabbir90 Rashid Shabbir (@rashidshabbir90) reported from East Ham, England

    @virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

  • _StephenJDavis Stephen John Davis (@_StephenJDavis) reported from Islington, England

    @virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia My broadband not working properly

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Service down in E18, Walpole Road again

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • noll9 Noll Bailey (@noll9) reported

    @virginmedia online chat no one available. Call just get sent a link to go to online chat. No proper tv service for over a week and no way to get in touch??

  • KerryMWales KerryM (@KerryMWales) reported

    @virginmedia As stated previously to your team, it was NEVER set to receive marketing calls (I'm in the business and know how this stuff works!) but when we checked (again!) it had somehow defaulted back (again!) THERE IS NO EXCUSE FOR THIS BEHAVIOUR IT IS ILLEGAL @Ofcom @LutzSchueler

  • RoNicMo RoRo (@RoNicMo) reported

    Appalled at the customer service from @virginmedia so far. Last Friday the engineer just didn't turn up for my site survey, as apparently there was no mobile number for me on the system (not true)

  • ConMurphySport Con Murphy (@ConMurphySport) reported

    @VirginMediaIE @Patrick02732921 @virginmedia Hi Suzanne, thanks for the reply... Overall the service is ok, just a juddering picture when I watch sky sports.. I'll check the cables etc and get back to you if the problem persists. Tks

  • rxtv_info RXTV Info (@rxtv_info) reported

    @matt02392 Virgin Media doesn't have a network in the Channel Islands. Here, ITV offers audio description via Freeview and satellite. ITV Border Scotland offers AD on SD, as there's no HD version of that channel.

  • Mrs_Ring Gabrielle Ring (@Mrs_Ring) reported

    So apparently my land-line will be provided via WiFi. I wouldn't mind if @virginmedia had a reliable connection, but it drops it so frequently I'm not convinced. I maintain a land-line due to non existent mobile signal at home, so soon I shall be left uncontactable! #Frustrated

  • hockeypucky Katie (@hockeypucky) reported

    @virginmedia Yes there are no known outages. This is not the first time the connection has gone down

  • Lawlessax Kevin Lawless (@Lawlessax) reported

    @virginmedia I’m only now in the queue to speak to the retention team. I had to ONCE AGAIN go through the ridiculous bot questions. MY 8th time doing so! Shockingly poor service!

  • Hammer1966 Paul (@Hammer1966) reported

    You know when you cancel virgin media and join sky...then realised your BT Sport subscription ends tomorrow 😭😭😭

  • Alexand37754772 Alexander Anderson (@Alexand37754772) reported

    @virginmedia been on hold to customer service for 20mins?! What’s going on?