Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 11/30/2025 08:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Harlow, Hackney, Hampstead, Newham, Muswell Hill, Camden Town, Hertford, Romford, Barnet, Harringay, Waltham Forest, City of London and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHarlow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia your WiFi is down. Any reason for this please?

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • cache1337 Chris Ivie (@cache1337) reported from Welwyn, England

    @virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England

    @virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.

  • CeriSass Ceri Sass (@CeriSass) reported

    @virginmedia We were assured the install would be on Monday via the text service but no one has been here all week and no communication. If install cannot be done we will need to cancel and go with someone else as I cannot afford additional data daily

  • chubbymumbler FFC (@chubbymumbler) reported

    @virginmedia no longer have an online chat service? I want to speak to them but only option seems to phone but there are charges for non virgin phones. I have waited for ages before being answered before. Their website is poor. No interest in current customers #customerservice

  • d754771 d754771 (@d754771) reported

    @virginmedia My issue could not be delt with at time, they offered to call back i chose day time. No call, you could allow email , allow messages. But you do not. I am not giving out all details here

  • bigbellyra cath haywood (@bigbellyra) reported

    @virginmedia Hi seeing as no one answers the phone I would like too cut DOWN my package deal keep the broadband but £83 a month has to go account 054861102 area 12 Post code B23 5hx it would be nice if SOMEBODY COULD RESPOND on 07591509236 and I'm not interested in the offer of £2.50 .

  • Ashley_Parkes Ash Parkes (@Ashley_Parkes) reported

    @virginmedia I give it a go, the phone is a waist of time as they tell them need to go through the process again to check before they can do anything even though it’s been done numerous times. Thanks for your help.

  • Charlottenz93 Charlotte (@Charlottenz93) reported

    @virginmedia @virginhelp @virginhelp I am trying to cancel our broadband as we are moving house where you don't provide services and your website says to call, yet I can never get through on the phone. Is there another way?

  • itsbernardtime bernardtime (@itsbernardtime) reported

    @virginmedia Look im stuck with no Internet. A big bill for it, and every option to get hold of your company leads to dead ends. I want someone to contact me, before I have to take this into legal hands. Its taken over 2months for someone to talk to me about my problem and its still not fixed

  • andrewbroaders Andrew Broadbent (@andrewbroaders) reported

    @virginmedia Was then told that I should not expect to get a response for 8-10 days. Managed to persuade your agent to book me an engineer who is coming on Tuesday. Why is it THIS difficult to get someone to fix issues? 2/2

  • CeriSass Ceri Sass (@CeriSass) reported

    @virginmedia can someone please contact me, we have used the text service, online message us and requested call backs re our installation with no success at speaking to someone