Virgin Media outages and service status in Waltham Cross, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 9 outage signals in the last 24 hours around Waltham Cross, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 12:42 PM GMT+1.
- Internet (70%)
- Wi-fi (17%)
- Total Blackout (5%)
- TV (5%)
- E-mail (4%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Ilford, Barnet, Borehamwood, Enfield Town, Islington, Hertford, Elstree, Harlow, Potters Bar, Harringay, Epping Forest District, Woodford Green, and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 8 hours ago |
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Internet | 8 hours ago |
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Internet | 9 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 12 hours ago |
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Internet | 15 hours ago |
Nearby cities with recent reports
29 recent signals
9 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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raimundo vazquez (@raimundo) reported from Tottenham, EnglandHi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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John Sanderson (@SanderjoJohn) reported from Barnet, England@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Kathy B (@KathyB05775264) reported from Tottenham, England@virginmedia my internet is down. Is there a problem in the N18 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shahar Mor (@ShhrMor) reported@Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...
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Mr chappers (@littlechappers) reported@virginmedia unfortunately I'm leaving you because of the cost of the service was going up to £69 per month but a new customer can get the same package for £24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .
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Mystery Bird (@AKA_The_RC_One) reported@Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.
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James Mockford (@james_mockford_) reported@Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎
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Ian Lythgoe (@IanLythgoe4) reportedWish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia
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Jamaal (@Jamaal162) reported@jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Jason Burns (@JasonBurns_CM) reported@LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.
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Craig McArdle (@HoMcArdle) reported@virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already
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Andrie Nel (@nel_andrie) reported@SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch