Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/07/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Leyton, Romford, Dagenham, Ilford, Newham, Hampstead, City of London, Enfield Town, Harringay, Camden Town, Barnet and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomIslington Internet
United KingdomHackney Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Hebsie Heather Bower (@Hebsie) reported from Camden Town, England

    @johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia I only use wifi and that's bad.

  • mattwhiteski Matt White (@mattwhiteski) reported from Tottenham, England

    @virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.

  • joybrenda Brenda Franco (@joybrenda) reported from Stratford, England

    @virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • rawle_dan Dan Rawle (@rawle_dan) reported from Ilford, England

    @virginmedia It says no known issues...

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...

  • warrenbeckwith Warren Beckwith (@warrenbeckwith) reported from London Colney, England

    @virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation

  • HavocTechie Mr Havoc techie Voiding warranties since 1990 (@HavocTechie) reported from Loughton, England

    @virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @KalaHamilton18 @virginmedia They are a really bad company all round.

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times

  • HarlowGooner Steve Martin (@HarlowGooner) reported from Harlow, England

    @ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia @KalaHamilton18 It's still down..

  • JonGledstone Jon Gledstone (@JonGledstone) reported from Hertfordshire, England

    @virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough

  • Patrick60425645 Patrick Barrett (@Patrick60425645) reported from London, England

    @virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davyprentice David Prentice (@davyprentice) reported

    @virginmedia I tried to do that today but i never got put through at all. I was on hold and then the call disconnected.

  • mousedust Jenni Murphy (@mousedust) reported

    @virginmedia I've been told to keep the web chat open for a few hours to be connected. It's customer service like this that loses customers

  • pnfoxs Patrick Fox (@pnfoxs) reported

    Virgin media have hanged up on me twice trying to cancel my broadband

  • mousedust Jenni Murphy (@mousedust) reported

    @virginmedia It goes silent then hangs up. I have full signal so no issue my end. Trying web chat

  • Joseph76541972 Joseph (@Joseph76541972) reported

    @virginmedia Can I get some help from management

  • bristoleventsin forgetyourlife (@bristoleventsin) reported

    @virginmedia It says there are no known issues with broadband but there are issues with tv. My issue is broadband as nothing working

  • hans20101970 MyBananaRepublic (@hans20101970) reported

    @virginmedia #virginmediadown Today is fifth day since @virginmedia cut the broadband to my house. Still waiting to get reconnected. Reason they cut without informing me is someone down the street ordered a new connection To my house 😚

  • jons_twit Jon S (@jons_twit) reported

    @virginmedia I haven’t had broadband working since I signed up. I want to cancel and discuss a refund. Can someone reach out to me please. I can’t get through to anyone.

  • JulienNoizet Julien Noizet (@JulienNoizet) reported

    Very disappointed with @virginmedia broadband. Intermittent internet issues every few days from no connection to speeds way below what we pay for. Very convenient to work from home 😑

  • Benj_Costello Ben Costello (@Benj_Costello) reported

    @eon_next and @virginmedia must both use the same customer service handbook. Neither able to deliver on time, both cause working from home to be interrupted longer than quoted, neither call you back as promised #PoorCustomerService