Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/07/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Leyton, Romford, Dagenham, Ilford, Newham, Hampstead, City of London, Enfield Town, Harringay, Camden Town, Barnet and Paddington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • HerRoyalDykness Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England

    @virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.

  • cache1337 Chris Ivie (@cache1337) reported from Welwyn, England

    @virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • hazelmulhare Hazel Mulhare (@hazelmulhare) reported from London Colney, England

    @virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tonymess14 Tony Don #BLM♿#AFC 🇮🇹 🇨🇾♿️ Disabled Advocate♿ (@tonymess14) reported

    @virginmedia Two Hours on the phone to customer services is not fun ,and still no resolution

  • Gunnerpad Gunnerpad (@Gunnerpad) reported

    @virginmedia please stop delaying my install, no Internet for 2 months is killer. Bit cheeky to hang up my call when I've been on hold for an update too.

  • bentodd75 Ben Todd (@bentodd75) reported

    @virginmedia At the moment you don’t service our road, how can I find out if you plan to? Do you have a number for this department? Thanks

  • JasBL30 Jasmin (@JasBL30) reported

    When you was without internet for 3 weeks and @virginmedia won’t reimburse what you’ve had to spend on buying extra internet and now you’ve been without internet for another week. Customer service is shocking 🙄🙄

  • Nomiddlename15 changedmyname (@Nomiddlename15) reported

    @virginmedia you are a joke of a company , I have been waiting over a week now for an issue to be resolved , the worst customer service I have ever experienced

  • JoeCushnan @JoeCushnan (Sometimes words can serve me well...) (@JoeCushnan) reported

    Pain in the arse when @virginmedia has an outage for hours. Paying a fortune for this 'service'. And not a jot of update from them. Awful service.

  • Sick_Puppy303 Josh Armstrong (@Sick_Puppy303) reported

    @virginmedia your company and customer service really is a disgrace. Spent 55 minutes today trying to get through to your cancellation department only to then be cut off. Please arrange a method of you contacting me so my service can be cancelled on 14/03/22

  • Carolin54543056 Caroline Moses (@Carolin54543056) reported

    @virginmedia Hi I have managed to eventually get it sorted… I have booked a engineer for sat I need to cancel that but can’t seem to get in touch to cancel it please. Could u assist me please

  • mason1980 Craig Mason (@mason1980) reported

    @virginmedia Rubbish customer service , canceled my contract for first of March as moving home to ot been cut off today 1st of Feb, ring them up on hold for a hour and cut you off , ******* clowns

  • Mr_MAHG M Harrison-Gauchwin (@Mr_MAHG) reported

    @virginmedia Tech support have fobbed me off so far on the phone so not a chance anything will get resolved on a forum. Your engineer who installed it thought I was on the basic bb as the speeds where so low so clearly the quoted speeds aren’t possible.