Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Enfield Town, Camden Town, Harlow, Ilford, Islington, Ealing, Waltham Forest, Paddington, Romford, Wembley, Hampstead, Harringay and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia slow internet in NW9 - please help!
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom
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Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deb
(@debnornirn) reported
For 3 weeks I have been trying,unsuccessfully,to contact Virgin Media to cancel Sky Sports. They won’t answer calls and cancellations cannot be done online, only additions. Should I just cancel my direct debit altogether so that they contact me? #martinlewis
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Airviewuk
(@Airviewuk) reported
@virginmedia Further more none of us asked for speed boosts you decided that’s what we want and then have the nerve to say “we are investing in our network” your missing the last few words, “at your cost” your not investing in anything but greed
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Sophie D Photography
(@duck_photo) reported
@virginmedia Only in the room it’s in. Upstairs is terrible where my office is, but I’ve no idea where I would plug in a 2nd booster that would help.
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Jazz 🏹
(@ShyyFaun) reported
Had to end my #TwitchStream early tonight because of internet issues. I hope @virginmedia can sort this out soon! Driving me mad! 😞😞😞
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Sean Driscoll
(@DRiSCOLL2393) reported
Why is @virginmedia still a piece of **** product?
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Susan Brown
(@Sue100408) reported
@virginmedia after upgrading to your 1G service in dec, I’m intermittently getting 20mbs of service. I have called your centre several times and been told that they can’t do anything. I’m a customer of 20years + please contact me before I move to another provider.
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Clare jones
(@clare_jones12) reported
@virginmedia They are shielding because of their age they need the telephone to maintain communication with the world. They have had issues, November December and January and no one has spoken to them however you have continued to take their money
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UmairGamingYT
(@UmairGamingYT) reported
honestly fk u @virginmedia your internet is straight-up pure **** idgaf i got new contract and this shitty *** signal and speed is pure **** wtf and we pay a lot u ******* scammers
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Kathleen Beedles
(@KathleenBeedles) reported
@virginmedia its a complicated issue. it's not the fault of the individuals but your companies red tape. If I could cancel or reduce my package online i would, but you don't give me that option. Your staff tried their best.
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Airviewuk
(@Airviewuk) reported
@virginmedia Your commited to giving your customers more? Please explain how giving new customers huge discounts is in any way beneficial to me? Why as a customer am I not important enough to get the same deal? Maybe offset the “improvements” by upping new package prices instead of existing