Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Leyton, London, Ealing, Paddington, Wood Green, Dagenham, Hampstead, Islington, Walthamstow, Camden Town, Ilford, Enfield Town, Hackney, Harlow and Harringay.
City | Problem Type | Report Time |
---|---|---|
Hornsey | Internet | |
Leyton | Internet | |
London | Internet | |
London | Internet | |
Ealing | Internet | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
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The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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Brenda Franco
(@joybrenda) reported
from
Ilford, England
@virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.
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Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Art Connoisseur
(@ArtisticCollect) reported
@virginmedia How can I register my broadband being down? The service checker doesn’t work properly and the online chat doesn’t work either. Messages for WhatsApp just don’t come through. Can I chat to someone here? Thanks :)
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William Connelly
(@WConnelly8) reported
@virginmedia How hard is it to talk to someone from virgin media? Absolute joke !!! Happy to take money every month for an awful service
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Sarah Paul
(@sarahh112) reported
@virginmedia Well that was a waste of 30 minutes of my life I will never get back. Sat in a queue and then told they will have to investigate and get back to me. I’m still no closer to finding out!
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Tobe
(@31tobe) reported
@virginmedia Only 40 minutes on hold again so far without speaking to someone £153 a month for a **** internet and tv package I’ve already cancelled once
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ManiSandhu.NFT
(@MoannyMani) reported
@virginmedia worst service I’ve encountered in this day and age #Shambles #broadband
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Manuele R. Pennisi
(@FaintlightWolf) reported
@virginmedia day 6 without no services. When is this going to end? I need a resolution now
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Kimberley Turner
(@kimturner70) reported
@virginmedia The agent said she couldn’t raise a complaint as her system wouldn’t let her bypass selling her equipment I don’t need. This is fraudulent activity by @virginmedia She point blank refused to escalate my call. Totally unacceptable
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Donna Hughes
(@weedonski) reported
@virginmedia 24 hours no WiFi, u say there is a problem n the area, however my 3 neighbours in my row are all Virgin media and they aren’t having issues!!! Care to explain???
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Raysey
(@Raysey2) reported
@virginmedia @samsmith Shambles virgin media not working again
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Natalie Grove
(@NatGrove69) reported
@virginmedia @njay691 Why call me every day to offer early upgrade yet want me to pay off rest of contract. When I say you are harassing me, your staff hang up