Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Ilford, Islington, Newham, Camden Town, City of London, Waltham Forest, Wembley, Dagenham, Harlow District, Romford, Barnet and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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kylie4bob
(@kayfourbee) reported
from
Hackney, England
@virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.
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Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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Brenda Franco
(@joybrenda) reported
from
Ilford, England
@virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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courts 🦕
(@courtssiobhan) reported
why is it impossible to talk to anyone at virgin media - the wifi at our house has been crap for weeks at the most random times
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Steven Porter
(@MrStevenPorter) reported
@virginmedia No Broadband, missed engineer appts, no call backs (as promised), loss of earnings. Perhaps you can help?
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Fishpig
(@Fishpig19) reported
So @virginmedia, numerous long calls on hold/being cut off, online ‘Being transferred’ and never answered complained online C-120121524. No reply, again! My router is now dead and I cannot connect to my hive heating, or work! Thanks🖕🏻customer service 💩
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Josephine Rose
(@josephine2408) reported
Virgin media is SO bad. Why can I never play Clash Royale?!?!?? Fix up x
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Kayle Carrielies
(@KMCarrielies) reported
idiots have been shouting they have trying to provide support through virginmedia care : lying I asked the pathetic idiots to do that: I HAVE ACTUALLY BEEN TELLING THE PATHETIC, RIDICULOUS IDIOTS I DO NOT WANT THEIR RIDICULOUS HELP OR SUPPORT : THEY ARE LYING STALKERS (2)
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Eb
(@Ebb1) reported
@NeilStu8 @virginmedia @BBCWatchdog VM contacted me to say: VM have advised that only way to cancel, buried in small print,as per T&C small print you have to write giving 30 days notice to: 2. writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;
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darren
(@Daz49Daz) reported
@virginmedia Want to give me the new superhub 4 plz? Sick of the superhub 3 not doing wot it should do for online gaming terrible chipset in superhub 3 very bad for online gaming so just give me new hub 4 so I cn see if thts better thanks n b4 u say am I on 1g no but I av seen other people
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Shaun Jackson💙
(@Jackoswhorld) reported
@virginmedia @LJKitchen Virgin media you need to actually look into this as a real problem and not just fob your customers off with sending a link to your basic spam filter web page-that is a comical reply because anyone who understands their job would know that reply is not the solution
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Adam
(@AdGiers) reported
@virginmedia We had to buy a separate router to get a good coverage throughout the house even after calling your customer services to see if we could get an upgrade (our virgin router doesn’t even have a 5ghz signal).
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Jay
(@__jxm11) reported
@virginmedia Not to be funny, but it is a template response as I see the same response to everyone having issues. The problem is that nothing actually gets sorted out. If your customer advisors couldn’t solve a problem over the phone, what makes you think a poxy forum will?