Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Hampstead, Harringay and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CM22
(@CM22ENT) reported
I will try my best to salvage a stream for today, but the way it is going, I may not be able to stream until this problem is resolved. @virginmedia, are making me let down all of you guys and I am extremely sorry. I feel angry and annoyed that I cannot stream as I have been but..
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CM22
(@CM22ENT) reported
Sorry everybody but I can confirm that there will be no stream tonight. A formal complaint has been sent to Virgin Media because enough is enough. I promise to you all that this situation will be sorted. Fun times will be back soon. Trust me on that! #Virginmediadown
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Tim Gough
(@TimGough8) reported
@virginmedia @miss_vic81 App is total crap and having the same issue on an iPhone. Just freezes all the time.
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Aaron Wilson
(@AaronWxlson12) reported
@virginmedia why does my internet get slow every night between 8pm-12am it’s becoming a joke now
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Karen Marley
(@ebeneezer1307) reported
@virginmedia think its time to look at other companies for the same services due to lack of decent customer service & almost a 50%price increase!!
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chris miller
(@chrismiller2112) reported
@virginmedia Just seen this reply,sorry I’m having problems@still with my WiFi for past year and requested WiFi boosters as part of my package , it was the start of lockdown and they never arrived I’ve just checked and they have been on my bill since then even although I don’t have them
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Jack
(@fellows1961) reported
@virginmedia can you help help please , I have an additional box in the other room , but it won’t let me pause for more than 30sec then after the first pause it won’t pause at all
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Xplosive
(@NapalmXplosive) reported
@virginmedia have me on their 400Mb / 35Mb offering at £62 a month yet the service tonight is completely and utterly unacceptable. Can't open websites let alone game. And to think that I was going to take them up on their 1Gb internet offering at a higher price.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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sarah
(@foophoof) reported
@Chloe_Fss I’ve not had issues with Virgin Media, but I think it’s very dependent on location, I know people who regularly have outages and issues with them too :/