Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, City of London, Dagenham, Hackney, St Albans, Chingford, Paddington, Enfield Town, Ilford, Hampstead, Ealing, Wembley, Barking and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Caroline Meaby
(@carolinemeaby) reported
from
Stratford, England
@virginmedia Hi we can’t get into the shows we have bought on the media store. New T&Cs page comes up and we can’t get rid. It looks a bit suspect? Can you help?
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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Steve ✊🏻
(@Strattsy51) reported
from
London, England
@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The whole neighbourhood is having this problem .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Northern Running Girl
(@UKrunninggirl) reported
@virginmedia An issue with my bill
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The Perturbed Mole
(@PerturbedMole) reported
@direbonappetit @virginmedia I’ve been having exactly the same thing for months and the engineers on the phone play around with it remotely but it still never works. Waste of money. Awful service.
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WeemyWasTaken
(@WeemyWasTaken) reported
@virginmedia Can you fix your internet having issues with the Wireless starting to piss off 10th time this year 136th time this decade taking the ******* piss
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Ma Belle
(@MaBelle_UK) reported
@virginmedia Hi, been having slow to no internet since yesterday. Rebooted hub seems fine. VM website says no issue in my area but called service status no. which says improvement works in my postcode, finishing at 5:20pm but still issues now! Can I DM you my postcode to check?
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RMAJAB
(@rmajab) reported
@MugambiNandi I was about to ask about the snooty virgin media. Worst service ever. It took them several weeks to sort my service on Finchley road. Smh.
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(not) ley ♡ #DILUCTWT
(@dilucworld) reported
@nezukobasket WTF IS VIRGIN MEDIA IM CRYING
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Andy Atkins
(@AndyLGAtkins) reported
Checked and nothing after a week. On an unrelated note: @virginmedia, an email regarding your derisory response to my complaint is also on the way.
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Merlotti
(@direbonappetit) reported
@virginmedia ...an average speed of 130, despite husband being conned Into paying for a faster speed to ‘resolve’ these issues! Fat chance! It’s a WiFi/router issue and so far, everybody at Virgin has been remarkably unhelpful and unwilling to do anything about it....
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband
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Rob Owen
(@RobOwen72371505) reported
@illbiteyounow @LDesesperes @virginmedia I like how you don't understand the term loyal customer