Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/09/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Harlow, London, Waltham Forest, Newham, Hackney, Barking, Ilford, Waltham Cross, St Albans, Hampstead, Harringay, Paddington, Wembley, Islington and Leyton.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomNewham E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • groom_donna Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • Lotster911 Charlotte Hall (@Lotster911) reported from Tottenham, England

    Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad

  • thomasc68 Thomas Chawner (@thomasc68) reported from Romford, England

    @virginmedia can’t believe the way u treat new customers your service and customer support are shocking

  • Raqibeh Raqibeh Baluch 🦋 (@Raqibeh) reported from Ealing, England

    @virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

  • NA_Brown Nate Brown (@NA_Brown) reported from Hackney, England

    @virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)

  • VillianComplex Christopher Tulloch (@VillianComplex) reported from East Ham, England

    I thought BT were bad but damn @virginmedia is seriously awful.

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Philmmaker1111 Philip Iyegbe (@Philmmaker1111) reported

    @virginmedia your service is trash garbage! You need to work out how to process your payments properly and stop cutting of peoples WiFi for your stupidity. While you’re at it stop inventing passwords for my account it’s broadband not bitcoin. Scrapping you as soon as I can.

  • THETomwalsh Tom Walsh (@THETomwalsh) reported

    @virginmedia If you can provide me with a direct line to speak with someone who can resolve my issue or get someone to call me I would be happy to try and resolve. I’ve wasted enough time trying to resolve this already. I just want to be credited for the phones at the value given.

  • missykala Princess Tara♡ (@missykala) reported

    My dad trying to sort out our phone landline with @virginmedia and the lady just hung up on him! How rude! Is this how you treat all customers?

  • hlbriars Helen Briars (@hlbriars) reported

    @virginmedia Hi I’d like to book an engineer to come and sort out the landline- we cannot make calls just have static- it’s an issue we’ve had before and it’s in our notes that the cable outside the house will need replacing

  • chapplegroves Bob Chapplegroves (@chapplegroves) reported

    @virginmedia why oh why last month and again this mouth the Virgin network is up and down on off

  • Octavesymphony Anunitha Thomas (@Octavesymphony) reported

    @virginmedia I am having intermittent issues with my broadband. I called customer care and an automated message was sent to my phone with steps to resolve, it was supposed to include a way to book an appointment. It didn't. How do I book an engineer?!?

  • THETomwalsh Tom Walsh (@THETomwalsh) reported

    @virginmedia Who are Brightstar? Why did virgin call me offering an upgrade and new phone offer. Just spoken to Brightstar and Virgin has not reported the phone in its current condition. They said no damage on phone Who do I speak to please to resolved?

  • Scottwest198801 Scott west (@Scottwest198801) reported

    @virginmedia Poor Internet speeds and latency on console and dropping off alot recently

  • IselSocial Isel Digital (@IselSocial) reported

    @virginmedia Various conversations about resolutions, but wrong part delivered today. We are desperate for a resolution.

  • Blubx Richard (@Blubx) reported

    @virginmedia hello again broadband has been down all morning but your status on your website says its up and running. Your helpline can't help and are saying service will be intermittent. This is the 2nd time in a week, please escalate.