Virgin Media outages and service status in Waltham Cross, England
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Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Waltham Cross, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 8:11 PM GMT+1.
- Internet (72%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Harlow, Potters Bar, Ilford, Islington, Enfield Town, Waltham Forest, Harringay, Epping Forest District, Woodford Green, Walthamstow, Buckhurst Hill, Hertford, Welwyn Garden City, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
4 hours ago | |
|
Harlow
|
Wi-fi | 8 hours ago |
|
Potters Bar
|
10 hours ago | |
|
Ilford
|
Internet | 13 hours ago |
|
Islington
|
Internet | 14 hours ago |
|
Islington
|
Internet | 1 day ago |
Nearby cities with recent reports
20 recent signals
9 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Kathy B (@KathyB05775264) reported from Tottenham, England@virginmedia my internet is down. Is there a problem in the N18 area
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Vijay Jois (@vijayjois) reported from Mill Hill East, England@virginmedia what is the problem with #broadband this morning?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ItsLiterallyChloe (@LiterallyChloe_) reportedI’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭
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Hatz (@DevilHatman) reported@TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site
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🏴🇮🇲🇯🇲✝️ (@25watchtower) reported@Stsantek @virginmedia Yup, just dumped Virgin for EE. Although I swore I’d never use BT again after an appalling experience with them before switching to Virgin, I wouldn’t continue using their extortionate services anymore
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Debra Dommen (@dommen19390) reported@imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.
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jango fett (@jangofe42286291) reported@dublinvoter I will never pay my licence fee again. This joke of a broadcaster all ready receives revenue from advertising like virgin media, they will survive without the licence money if they stop paying stupid wages to talentless hacks.
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service
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RedditchVilla (@K6HolteEnd) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.
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K I Y A 🍉❤️ (@foolforyouu) reported@virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again
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calnorth (@CCalnorth29046) reported@davidkurten Oh..thats why the fined Virginmedia £29m. There's me reading it was bad Customer service and twisting *****.