Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/14/2026 11:05

March 14: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Islington, Newham, Camden Town, City of London, Waltham Forest, Wembley, Dagenham, Paddington, Harlow District, Romford, Barnet and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • medicman2011 Peter (@medicman2011) reported from Loughton, England

    @virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    @thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    @virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    @virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • SCcrowther Simon Crowther (@SCcrowther) reported from Hackney, England

    @MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @virginmedia Web Devs are useless. The logo on the "My Account" section takes you to their support page, not back to "your virgin media" area, and half the links are dead. Potato

  • __Tony___ TonyParker (@__Tony___) reported

    @virginmedia They advised nothing you person who logged in tried to donut and couldn’t so I’m left with it not working on guest

  • sabotage3d sabotage3d (@sabotage3d) reported

    @virginmedia I still have 5-6 months left and I moving to UK address that is not covered by your services. Can you help please?

  • FulhamFromBirth Ste (@FulhamFromBirth) reported

    @virginmedia Conversations with the customer service department are painful, the last time I was passed around 4-5 people and cut off several time when they couldn’t solve - so I would prefer to sort without having sit on phone for hours.

  • GMAN000003 GMan (@GMAN000003) reported

    @virginmedia after having maintenance carried out in our area which resulted in our internet never coming back online, we have to wait 48 hours for an engineer? As a network engineer I understand things go wrong but if I told my customers they need to wait, I'd get a kicking!

  • ameliaa_hall Amelia Louise (@ameliaa_hall) reported

    @LaurenF74705179 @virginmedia Feel your pain! I think @virginmedia is on holiday atm as they are awful!

  • cannonfodder16 Simon B (@cannonfodder16) reported

    @virginmedia why’s my connection gone to **** and more importantly why have you made it impossible to raise a complaint with HTTP 400 across anywhere useful, you avoiding paying compensation for ******* us over cos that’s how it seems when you can’t log your connection being 💩

  • DJConnell5 DJ Dave Connell (@DJConnell5) reported

    @virginmedia very VERY unhappy customer, this is the 2nd day I have taken off to have my account transferred over to new property. Engineer arrived finally today after last one just didn't turn up! Couldn't connect TV. 1 month waiting, and still no TV! Absolute shocking service!!

  • FulhamFromBirth Ste (@FulhamFromBirth) reported

    @virginmedia It’s becoming a daily/weekly thing. Every time I’m playing competitive esports it goes down at least once and cost me wins/money.

  • neilkeeble Neil CFC Keeble ⭐️⭐️ (@neilkeeble) reported

    @virginmedia well you have surpassed yourselves my bill went up over £50.00 , so I tried to cancel , then the fun started on hold on your phone line 45 mins and lost the will so I started at 11.00 am on your what’s app first person confirmed she was right person page 1