Virgin Media outages and service status in Waltham Cross, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 11 outage signals in the last 24 hours around Waltham Cross, including 11 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 28, 7:21 AM GMT+1.
- Internet (43%)
- TV (37%)
- Wi-fi (11%)
- Total Blackout (4%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Hackney, Camden Town, Ilford, Waltham Forest, Islington, Hatfield, Enfield Town, Elstree, Epping Forest District, Barnet, Hertford, Hoddesdon, Ware, and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Internet | 7 minutes ago |
|
Hackney
|
Internet | 46 minutes ago |
|
Camden Town
|
Internet | 5 hours ago |
|
Hackney
|
TV | 7 hours ago |
|
Hackney
|
Total Blackout | 9 hours ago |
|
Hackney
|
Internet | 9 hours ago |
Nearby cities with recent reports
45 recent signals
10 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
-
Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
-
Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
-
Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia No advice at all as to what the issue is. Still not fixed.
-
Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
-
Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
-
Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
-
Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
-
Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
-
Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
-
Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandYet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
-
Vijay Jois (@vijayjois) reported from Mill Hill East, England@virginmedia what is the problem with #broadband this morning?
-
mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
-
Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
-
Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
-
Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
-
Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
-
The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
james cullen (@Jamescullen2732) reported@virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.
-
DragonYami (@DragonYami3) reported@virginmedia @PeteUK7 Got OWNED by Community Notes smh Seriously, do better. This is several levels of uncool and bad management
-
MerlinJ (@HamsterSick) reportedI absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.
-
nottslad (@nottslad2) reported@JamieGBarry @virginmedia Same here, customer over 30 years, bill up £55,rang them got a £10 of, no way can I pay that. Loyalty means nothing to them.
-
Syni (@Synifx) reported@marlino @PeteUK7 @virginmedia Just speculating based on industry patterns. A lot of the understaffing has come because companies think that AI is the future, despite how incompetent it still is at customer service matters. More stuff gets escalated to fewer people.
-
Fletch (@ItsMeFletch_) reported@PeteUK7 @virginmedia Proper *****…! When my old man died, I called into tell them and try to cancel, explained that I was doing all I could when the call handler asked “could I speak to the account holder to confirm the details” Absolute **** stain of a company.
-
aka James Bond (@FeelitWorking) reported@PeteUK7 @virginmedia I'm astonished the retention team didn't lie and say she had agreed to a new contract - to meet targets and get their bonus. A terrible company to deal with in my experience.
-
William Bone ッ (@Talk_To_Will) reported@LouiseE120682 @PeteUK7 @virginmedia They are the absolute worst. Not even sure I could put into words how bad they are.
-
Mary (@kanyonatic) reported@virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!
-
Dale O'Donnell (@ODonnellDale) reportedMoving house next week, so in the process of sorting TV/broadband. Sky prices have long gone through the roof. Is Virgin Media a decent alternative? Had their broadband before (very good) but never TV.