Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Camden Town, Harringay, Epping Forest District, Islington, Barnet, Ilford, Hertford, Hoddesdon, Ware, Welwyn Garden City, Waltham Cross, Barking, and Harlow.

City	Problem Type	Report Time
Hackney	Internet	15 hours ago
Hackney	E-mail	17 hours ago
Waltham Forest	Wi-fi	17 hours ago
Hackney	Wi-fi	18 hours ago
Hackney	Internet	19 hours ago
Camden Town	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 2 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 2 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Have you met Harj? (@AussieHarj) reported 10 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Vijay Jois (@vijayjois) reported 11 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  Uptown entertainment discos (@Uptowndiscos) reported 12 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Annie Caird 🌻 (@AnnieCaird) reported 13 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Mira Burton (@MiraBur44156853) reported 14 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  James Brown (@JammieBun) reported 15 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Mira Burton (@MiraBur44156853) reported 16 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 17 minutes ago from Haringey, England

  @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

• 
  Helen Reihill (@BBLn15) reported 21 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  James Brown (@JammieBun) reported 25 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Dionne (@dionnepat2000) reported 44 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  Lloyd Child (@islingtonlloyd) reported 46 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Nick Blackburn (@Omnomnick) reported 47 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 49 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Kathy B (@KathyB05775264) reported 52 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  Steven Kraan 🐀 (@drawing_daily) reported 52 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Helen Pinkers (@Barchetta66) reported 59 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lythgoe (@IanLythgoe4) reported 12 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  v (@PaulWes15396579) reported 15 minutes ago

  @virginmedia i don’t have account , your so bad i paid up early, my post is redirected , you haven’t sent a box . just post the ******* address

• 
  Chríss (@Chriss_m) reported 16 minutes ago

  @emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.

• 
  Holeshot BMX (@HoleshotBMX) reported 20 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  Ben Leo (@Benleo) reported 25 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  Sir Moanalot (@Sir_Moanalot_) reported 25 minutes ago

  @Benleo @virginmedia They are awful. I’ve been stuck with an exorbitantly priced rolling contract because I plan to move house soon and have no idea if wherever I move to will have VM cable in the street. Zero reward for customer loyalty. When I do finally move, @virginmedia can get in the bin.

• 
  Steve Hard (@PercivalPeabody) reported 29 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  guygorilla (@guygorillacity) reported 30 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Kelly Turner (@kellyj70) reported 31 minutes ago

  @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

• 
  oatcake (@tdog1410) reported 36 minutes ago

  @Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into