Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/25/2026 02:45

February 25: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Chingford, Wembley, Harlow, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest, Paddington, Newham, Stratford, Romford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomChingford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • AJW4966 AJW (@AJW4966) reported from Broxbourne District, England

    @virginmedia no wifi again £51 a month useless shit company

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • Ashley_Albus Ashley (@Ashley_Albus) reported from Harlow, England

    @virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.

  • jeverington James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • chriswoods84 Woodsy (@chriswoods84) reported from Enfield Lock, England

    @virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • macky80 shaun mcmanus (@macky80) reported

    @virginmedia Still no internet and me and the wife are getting phone calls from the children’s school asking why they are not logging on to their school work. I have work to from home what am I paying my monthly bill for? very poor service

  • marshy313 guy marsh (@marshy313) reported

    @virginmedia I also asked for this to be via DM .. as so not want these chats in main public domain .. again .. rubbish @virginmedia service ...

  • Amyesy Mark (@Amyesy) reported

    @virginmedia worst customer service ever!

  • Shakaka79 Ben Perriton (@Shakaka79) reported

    @virginmedia Well your customer services team dont care, told no discount allowed as already receive a £5 per month discount for having a second tivo box which was “free” as part of my original contract.

  • RobertWastell Robert Wastell (@RobertWastell) reported

    @virginmedia I am trying to call your call centre. Wait time is apparently one hour? Are you not working remotely like everyone else? Can I get a DM message going here to schedule a call to discuss my contract renewal (or not)?. Thanks

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia I can’t waste any more time in this. @SkyUK how easy it is for me to transfer to your services for broadband in TW1? Would there be any service breaks?

  • really_grumpy | Steven | Tommy Club Champion | ®♿ (@really_grumpy) reported

    @virginmedia I tried cancelling using the text number you gave me but the person I was texting with (Merlowe) refused to cancel my contract? I don't understand why I can't cancel online just like I did when signing up, this should be made common practice @Ofcom

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia How do I cancel the service with you and confirm that the upgrade has been cancelled

  • leyfield_studio LeyfieldStudio (@leyfield_studio) reported

    @virginmedia No, it says there’s no problems in the area

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported

    @virginmedia I did check and did say you are sorting something out but never got internet back till about 1 am