Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, City of London, Enfield Town, Harringay, Camden Town, Barnet, Islington, Paddington, Newham, Wembley, Ealing, Romford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kyno
(@KynoPygan) reported
I’m about to buy another long *** ethernet cable for my PS4 with how **** the @virginmedia WiFi has been lately.
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Alison Pennell
(@babybint1) reported
@virginmedia im aware of that been on phone hour 20 minutes put through to someone . still waiting.why dont you customers back like 0345 numbers .. disgusting service.We are workers we cant call earlier!
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ShomailaAzeem
(@azeem_shomaila) reported
@virginmedia my internet has lost connection again like it does every thing single day especially between 5pm-7pm no help from you guys at all.
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🌻 Lara Oyedele ❤️ #blacklivesmatter
(@LaraOyedele) reported
@virginmedia I want to cancel my new order. It's a nightmare trying to get hold of anyone. Was on hold for 50 mins earlier today. Had to end call cos I had to be in a meeting. Currently trying to use the chat but been waiting 22mins for the "agent typing". If you're like this now . . .
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Jel
(@jelthecaddy) reported
@virginmedia wtf is all this about? I come home from work and find half my services aren't working and can't even ring you lot. ******* fiasco.
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panzerfaust81
(@panzerfaust81) reported
@virginmedia I have a contract with my new address and contract details. That is enough confirmation for me that you are billing me from yesterday but not providing me a service.
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Eunan McConville
(@eunanmcconville) reported
@virginmedia This is not helpful at all. All equipment is fine and correctly set up. Nothing has changed apart from a VM engineer having worked at exchange box on Monday, after which we have had a terrible loss in service. Please offer proper viable solutions to restore a service we pay for.
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Berry
(@berryleigh) reported
@SophieEB @virginmedia They are useless. I’m waiting on a complaint resolution still!
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Ruth
(@LooRuthie) reported
@virginmedia Still no internet came on for 10mins VM are still showing no issues Checked every connection rebooted cannot see anything wrong in the house absolutely ridiculous
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**** McHaggis
(@JockTheHaggis) reported
@graememax @robertraineyni @virginmedia Send them an email and cancel your standing order