Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Newham, London, Hackney, Hampstead, Barnet, Islington, Paddington, Chingford, Harlow, Woodford Green, Ilford, Dagenham, Enfield Town and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.
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Sav..............
(@savvaschristo) reported
from
Hoddesdon, England
@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Rob Nichol
(@iamrobnichol) reported
@virginmedia I did, it took 1 hour 45 and I’m now on what I was told was the same TV package and more internet. But I got an email saying I’m now on mixit tv rather than the full house bundle xl. Is it possible for someone to call me, at this point I want to cancel the TV all together.
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Dinosaur DC
(@Saul_Toomuch) reported
@virginmedia Why has phone contact service had a permanent, "We are busy call back later," message for the past ten days. All I want to do is discuss leaving your service due to no incentives to remain with you as all "Deals2 are only for new customers. Shape up.
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Tazziii
(@Tazziii) reported
@virginmedia hi I’ve just had one of your call centre operatives refuse my request to make a complaint. Could you let me know how I can escalate my issue?
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Stewart Lyons
(@stewartjlyons) reported
@virginmedia my broadband is not working. I ring your call centre after your online solution keeps telling me to reset my equipment, which I’ve done. Automated call flow tells me to do what I’ve already done online and points me to the online help and hangs up. There is a fault
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ST👀 🏴🏳️🌈
(@s711art) reported
Virgin media appear to have switched off their phone lines and disabled their chat function and my internet has completely gone down! The worst website and worst company Iv experiences to try and get in touch with but they’ll still put my bill up next month!!!! 🤬 @virginmedia
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Shoaib Haji
(@Shoaib_Haji) reported
@virginmedia Have been calling for days to try and cancel my contract. Can't get through on the phone and can't cancel online. I appreciate things are difficult right now, but other call centres seem to be managing! Can someone give me a call please.
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Mark McGowan
(@MarkMcGowan39) reported
Been having some very dodgy calls from people claiming to be Virgin media technical people. They've been calling me from different numbers almost all day... Tried to call @virginmedia and no one able to talk pretty poor Service. Are these call legit??
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Jake Gill
(@JakeGill89) reported
@virginmedia @virginhelp WiFi boosters not working. No longer helping with blackspots in house, connection is shocking and affecting my job. Need help, can't get through on the phone. Only had the boosters a month or so, have tried resetting etc. PLEASE HELP.
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Caroline Sutton
(@ceejay1301) reported
@virginmedia I am unable to get through on the phone and likewise with the chat online. I want to cancel my Virgin Media services and hereby give you 30 days notice as of today. I shall cancel my DD.