Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Ealing, Hackney, Islington, Dagenham, Muswell Hill, Barnet, Harringay, Chingford, Camden Town, Waltham Forest, Newham and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Peter Sexton
(@PeterSexton14) reported
from
Romford, England
@virginmedia Service has been fixed now. All working
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Loudon
(@NieuwBloem) reported
@MichaelRosenYes They won’t help you :( have tried for weeks to sort out issues with @Virgin media. Good ‘ole pigeon post & glass of wine much more fulfilling sadly for Friday eve - good luck!
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John Deans
(@jjbillyd) reported
@JolyonMaugham @virginmedia I'm a customer @virginmedia - I'd like some explanation of this cap or I'll look to switch. Better to do nothing than to pretend you're doing something. England alone has 11.7 million school kids; 1750 is just 0.01% of them; and many in need are likelier to be PAYGO.
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Alison
(@Alison03310661) reported
@virginmedia its ridiculous how can the wait time be up to 1 hour at 8am,11am,2pm 5pm & now! I tried numerous times yesterday!I have spoken to someone tonight who couldn't help me with my cancellation& put me through to customer accounts & now I'm listening to the horrendous music AGAIN !
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Ashley James
(@ashjamesh) reported
@virginmedia Internet has been down over 24 hrs now. No known problems in my area on your website, no engineer available until the 13th Jan. I am trying to work from home and haven’t been able to because of this. I can’t afford to lose out on work Monday & Tuesday. Please respond
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PurpleRainbow
(@jo11oyd) reported
@virginmedia I have spent the best part of today on hold trying to talk to somebody. Where do I go for compensation? I charge £9 an hour (below minimum wage) and have spent 10 hours on hold. All I want to do is cancel my virgin media
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PurpleRainbow
(@jo11oyd) reported
@virginmedia Can I just cancel my DD as I have spent all today trying to get in touch with a human? Or can someone contact me?
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Anne Coleman
(@AnneCol48249763) reported
@virginmedia what is wrong with your Wi-Fi signal??? It appears there are only 2 suppliers BT and SKY. I've had no signal since 7am. Tried phoning your customer service to have an automatic voice tell me to log onto my account...very funny..no signal!!!
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Chris Ohanians
(@COhanians) reported
@virginmedia 2 weeks, 2 hours per day my 75 year old father in law has been calling to confirm a deal offered by a manager who multiple times has failed to call back. Shocking levels of customer service. Is there a reason why this happens? #Unbelievable
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John Deans
(@jjbillyd) reported
@JolyonMaugham @virginmedia I'm a customer @virginmedia – I'd like some explanation of this cap or I'll look to switch. Better to do nothing than to pretend you're doing something. England alone has 11.7 million school kids; 1750 is just 0.01% of them; and many in need are likelier to be PAYGO.
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Thomas Millar
(@croupieruk29) reported
@virginmedia Hi, my internet has a tendency just to cut out my router around 10.30pm every night. I got an email today saying they are putting the prices up as well, which makes my decision of leaving even easier. How do I cancel my contract without doing it over the phone?