Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/01/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Hampstead, Harringay, Dagenham and Paddington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • paulaphoto1 Paul Andrews (@paulaphoto1) reported from Walthamstow, England

    @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

  • trousseaudiary Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • TrashPandaJames James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Harlow, England

    @virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Romford, England

    @virginmedia Do you intend to issue my refund or penny pinch?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

  • contact400 Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • apolloballe alice (@apolloballe) reported

    @virginmedia I have tried 3 times now with your texting service and every time it times out because I don't reply within a certain time frame (once within an hour!). I have tried to solve this issue through ringing, and your customer service rep ensured it's now fixed. Why is it not?

  • janetteleaf1 Janette Leaf (@janetteleaf1) reported from Hertfordshire, England

    Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.

  • CFCconor99 Con (@CFCconor99) reported

    @virginmedia @VirginMediaIE **** wifi just cost me a game

  • artie_dalzell Artie Dalzell (@artie_dalzell) reported

    I have to be honest. After 3 stressful weeks of trying to contact Virgin Media, I was connected to an animated service today, who tested my connection and found a fault. My service was turned off and a ping was sent to reactivate it. Going grand ever since.

  • Sallman099 JUSTICE FOR SHUKRI ABDI (@Sallman099) reported

    InshaAllah virgin media becomes bankrupt and never comes back ever again

  • SS201083 S S (@SS201083) reported

    @virginmedia Awful, all 3 of us are still having really bad lag when gaming. Tonight is the worst it’s been. Very frustrating to be honest. Any ideas as to why this has started to happen all of a sudden?

  • BtWright2 Ben Wright (@BtWright2) reported

    @virginmedia I’ve sent you a text but no one has come back to me? If this continues we will have no choice but to cancel our direct debit as we will not be paying for wifi that doesn’t work when we have 7 people working from home

  • apolloballe alice (@apolloballe) reported

    @virginmedia Honestly I'm sick of your service. Wish we had never gone with you as the constant mistakes are all by YOU. I can't believe I have to keep wasting hours of my day trying to get through to you because your staff are seemingly too incompetent to fix it the first time.

  • Amber_Hammond89 Amber Hammond (@Amber_Hammond89) reported

    Yo @virginmedia I can understand sometimes things go wrong and servers go down but this has happened a few times in the past couple weeks so I’m hoping I get a little bit knocked off my £50 bill 👍🏻

  • ellis_rebel_x Sille Wenga (@ellis_rebel_x) reported

    @virginmedia a manager was supposed to call us back today because we’ve had awful broadband service for 8 weeks(we joined 8 weeks ago). Did anybody call? No. Your customer service is absolutely TERRIBLE.