Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Enfield Town, Newham, Dagenham, City of London, Ilford, Barnet, Romford, and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 12 hours ago |
|
Camden Town
|
Internet | 17 hours ago |
|
Hackney
|
Internet | 17 hours ago |
|
Hackney
|
Internet | 18 hours ago |
|
Islington
|
Internet | 20 hours ago |
|
Hackney
|
TV | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Chris Park (@CParkus) reported from London Colney, England@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Hazel Mulhare (@hazelmulhare) reported from London Colney, England@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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David Farrer (@DavidR_Esp) reported from Barnet, England@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Paul Fish RN (@Fish_pw) reported from Islington, England@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Aleksandr Langolf (@langolf) reported from Ealing, England@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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David Farrer (@DavidR_Esp) reported from Barnet, England@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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ross (@wantrealtruth) reported from Camden Town, EnglandImpossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Chris Park (@CParkus) reported from London Colney, England@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Chris Park (@CParkus) reported from London Colney, EnglandFibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Helen Connor (@Hw1Helen) reported from Camden Town, England@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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Suresh halai (@sureshhalai) reported from Ilford, England@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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MiaMc (@65moon) reported from Broxbourne District, England@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Toby Harley (@Harley7s) reported from Tottenham, England@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Andrew Baxter (@baxand) reported from Enfield Lock, England@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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Gabriel Valente (@bielrtv) reported from Camden Town, EnglandHey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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Malkit Kaur (@mal_kaur) reported from Barnet, England@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie 🤍 (@LizzieFlower93) reported@_AndrewScroggie @virginmedia Ours went down yesterday, rang them and their sending a new box out
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St3V3 (@SteveGi45255533) reported@virginmedia As always yes. It’s always the same. It’s been like this since I’ve been with virgin. I always do the standard checks. This super duper intelligent pod was meant to fix it. But it hasn’t.
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Matt Kearsley (@matt_kearsley) reported@virginmedia Yes I have - is there an update on when we will get service back?
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Ryan Read (@ryanread678) reported@virginmedia No Communication no reason it been rescheduled for today but I don't suppose anyone will show up which will be the 3rd and if that the case then I'm just going to forget joining virgin as a new customer I think this service is disgraceful
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Nailsea People (@nailseapeeps) reported@virginmedia Good morning, the blueyondermail drafts is showing a JOHN WALSWORTH and I cannot install malware scan and none of passwords work and request for new password doesn't work either, going to talk to BT about swapping accounts
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Marie Hall (@Marie_L_Hall) reported@virginmedia Arranged to move services with a house move. Included switched from v6 to 360 ? Told engineer would issue new equipment. Engineer came. Big job so he had quite an attitude about it. Asked about equipment, told us they not allowed to isssue due to shortage. Told us it would work
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Marie Hall (@Marie_L_Hall) reported@virginmedia Anyway. That evening it didn’t. Sat on phone to you guys for ages. Told software stuck between transition but new remotes would help. Once remotes received I could go onto apps and download 360 thing. Remotes have come. Error messages the same. Cannot get on to anything in apps
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Rachel Reilly (@RachelReilly96) reported@virginmedia Please take some responsibility and help your customers for once rather than making more customer effort for myself. This service is shocking. It’s not difficult to arrange a call back to avoid me going to the ombudsman, so can you pls DM me to sort. I’ll give you my mob no.there
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Rachel Reilly (@RachelReilly96) reported@virginmedia I spent 2 days using the text service it was useless! I also sent a formal complaint in, to which I got an email saying that they haven’t heard from me in 28 days so they’ve closed the complaint!! THEY DIDNT REPLY TO ME IM STILL WAITING FOR A RESPONSE.
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Adam Copp (@adam_copp) reportedFeels pretty bad when @VodafoneUK broadband website broken for 2 days when I get to installation details, then price increase by 12 pound per month next day. Guy on phone says "sorry buddy nothing I can do". Guess I'll go to Virgin Media.