Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 11/27/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, London, Muswell Hill, Camden Town, Hertford, Romford, Barnet, Harringay, Waltham Forest, City of London, Newham, Dagenham, Woodford Green and St Albans.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomLondon TV
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomIlford Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • GodofwarBrown therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • marcones87 marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • MSiewniak Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_marsden87 Paul Marsden (@paul_marsden87) reported

    @ChadWeather @virginmedia Get sky broadband I've had it for years and its never once gone off. My mum has EE and she forever has problems and there suppose to be the best network 🤔

  • assnangcv2 ass nan (@assnangcv2) reported

    @virginmedia hi, wifi’s down make it work asap or i’m switching to @SkyUK

  • AngelfireAlan Alan #IStandWithCorbyn (@AngelfireAlan) reported

    @islamicpash @virginmedia I've been with Virgin media since they were NTL (before they were bought by virgin) and I have some real horror stories. What shocks me the most is their complete lack of customer focus or customer care.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

  • islamicpash Pashdood (@islamicpash) reported

    @AngelfireAlan @virginmedia Thats terrible mate. If I could go with someone else who offers the same performance, I'd jump ship immediately. They really don't care and it appalls me that business like this have such little culpability! Its a joke!

  • neiltosh Neil Tosh (@neiltosh) reported

    @virginmedia I have checked service status and there is a fault. The problem is it taking 2 days to resolve when I rely heavily on my internet connection to be able to do my job. As a new customer I'm not impressed.

  • de519n de519n (@de519n) reported

    @virginmedia I’ve got 2 sets of packaging for the equipment The issue is collect+ has hundreds of locations that don’t actually offer the service to return the package Why is this??? I’d be asking them the question @virginmedia 5 locations yesterday not 1 of them offered the service

  • arnica1066 Ozzie (@arnica1066) reported

    Virgin media Hello this is taking the Mick...I went through first line technical who could not fix problem, they put me through second line technical. I was in the queue for 1.5 hours then some one pick up the fone and put it down. I rang back for 1 hour and no one answer.

  • AngelfireAlan Alan #IStandWithCorbyn (@AngelfireAlan) reported

    @islamicpash @virginmedia I've been charged an installation fee for a house I never lived in. Refused to refund. Someone fraudulently took a contract in my name, even though VM state you cannot have more than one per person. Refused to investigate, refused to help police. Refused to stop debt collectors.

  • JohnLoxy John Loxy (@JohnLoxy) reported

    @virginmedia, I'm trying to report a fault on my dad's TV service. The online help, after the troubleshooting steps, tells me to ring up. I've been on hold for 44 minutes so far. Do you know the current wait time please? I rang last night at 20:25 but it didn't get answered.