Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Paddington, London, Barnet, Ilford, Newham, Romford, Harringay, Enfield Town, Dagenham, Hampstead, City of London, Islington, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| Ilford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rae xoxo
(@Raexoxo___) reported
@virginmedia Not had a message back? Will Zoie email me? Has my billing & o2 been resolved? She did say she might bring up one of these live links chats. Hope you can help. It would be great to get an email back of outcome
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Matt
(@Rollie3333) reported
@virginmedia 38 hrs and counting and no service @virginmedia not even the offer of a engineer!?
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scouse sense
(@scousegranny) reported
Why the heck is it so hard for @virginmedia to understand that I want to cancel everything #cancelvirginmediaNOW
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Colby Brusch
(@colbywan840) reported
@virginmedia your customer service process is garbage. If I’m cancelling because I’m moving out of country, I shouldn’t be kicked to the moving division after 30 minutes of hold simply because I used the word moving…let your customer service reps actually respond to needs
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mark eversedge
(@markeversedge) reported
@virginmedia No I can't, I don't have an account because I'm not a customer 🙃
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.
(@Cornerstore26) reported
@virginmedia rang to cancel my contract and spoke to someone who has not processed my query properly. Can you tell me how to make contact with your UK retentions team please.
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Jill
(@jillcaulfield92) reported
Hey @virginmedia I have an awful feeling of déjà vu! I was without broadband for three solid days in September, your service checker kept pushing the ‘fix time’ back Guess what? Down again. Was told will be fixed by 16:00 on 14/1/22 - now pushed back to tomorrow at 08:00!! 🤯
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BethanySeabright❤
(@BethanyAnnx) reported
@virginmedia is Virgin Mobile down in the ME2 area?
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Pavlito vel Pablo
(@pavlitovelpablo) reported
@Kav1992 @virginmedia I see that not only with me virgin mobile down, NG174BE. The phone cannot see the Virgin network. The EE network is operational. @virginmedia - What's happening?
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Ian woolman
(@ianwooly77) reported
@virginmedia what should my WiFi speed be on the 1 gig speed, recently been upgraded because I’m also an o2 customer . Have set up new router but still get around 500 mbs wireless