Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/22/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Woodford Green, Hackney, Ilford, Dagenham, Enfield Town, Waltham Forest, Paddington, Newham, Stratford, Romford, City of London, Barking, Wembley and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWoodford Green Internet
United KingdomHackney Wi-fi
United KingdomLondon TV
United KingdomIlford Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.

  • TochiLeona_ Nwa Biafra🌅 (@TochiLeona_) reported from Enfield Lock, England

    @virginmedia excuse me, why was I on hold for a whole hour and 5 minutes and then you lot hung up on me? Customer service on zero.

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • catmxc cwm :3 (@catmxc) reported from Islington, England

    @virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • peteholbrook Peter Holbrook (@peteholbrook) reported from London, England

    @virginmedia is their an outage in SE London ? I’ve lost everything.

  • jit_singh99 Jit (@jit_singh99) reported from Romford, England

    I’m a new customer with @virginmedia. Should be getting 200MB download. But literally move 2/3 meters away from router and it drops significantly and device is just buffering. Furthermore trying to resolve this via ur call centre is a joke. Been on hold for 50mins now.

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech

  • VishP19 Vish (@VishP19) reported from Ilford, England

    @virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • MoraisPhilip Philip Morais (@MoraisPhilip) reported from Tottenham, England

    @virginmedia 45 mins on hold and then cut off. Service is appalling.

  • Nada_Altobaishi Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England

    @virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScleraContacts ScleraContacts.com (@ScleraContacts) reported

    @virginmedia Sites... It's Wix sites for North London using Virgin Media wifi. It doesn't load and gives a DNS_PROBE_FINISHED_NXDOMAIN error. Is it a known issue?

  • Raz625772 Rand (@Raz625772) reported

    @virginmedia internet out in SW11 since August 24th. No resolution in sight. Avoid !!!!!!!!! 😡😡😡😡😡😡😡😡😡😡😡

  • markusvil Markus Viljoen (@markusvil) reported

    @Virginmedia Hello, who can I speak to about massive service disruptions in my area? Look forward to your urgent response. Regards, Markus

  • lyannie25 Lyanne Valentine (@lyannie25) reported

    @O2 I’m a virgin media broadband customer and have access to O2 priority moments yet when I try to claim one it takes me to O2 log in and can’t Get past that I’m logged in/have access due to the virgin media connection.

  • joanreece jo m b (@joanreece) reported

    @virginmedia It's never happened before. I've no idea what box we have sorry.

  • gregg_hall Gregg Hall (@gregg_hall) reported

    @virginmedia dad just got off the phone and apparently the 21st October (pretty much 2 weeks) until you can repair your shoddy work, this is unacceptable!! not only that but during the call you offered no refund or discount off the next bill! we shouldn't be paying for a service we can't use!

  • getpipfit Pippa Crowther (@getpipfit) reported

    @virginmedia There is no estimated fix time ?

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported

    @virginmedia So what am I paying for? I have no TV at all. Please direct me to the person who can terminate my service.

  • beardedchickenZ BeardedChicken (@beardedchickenZ) reported

    @btsport @virginmedia You have literally cut out the best parts of the night from #ExtremeRules Absoulute joke. I cant watch the event live due to work commitments but this replay the next day is an absolute rip off. @WWE #ExtremeRules

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.