Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/31/2026 07:45

January 31: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Camden Town, City of London, Hampstead, Hackney, Harringay, Dagenham, Wembley, Paddington, Welwyn Garden City, Islington, Ealing, Romford and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomIlford Internet
United KingdomCamden Town TV
United KingdomCamden Town Total Blackout
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia No but we ha e had issues k er the last 4 weeks

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal

  • AndrewSanigar Andrew Sanigar (@AndrewSanigar) reported from Hackney, England

    Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

  • Inactive95 Neil (@Inactive95) reported from Romford, England

    @virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • wpcastile William (@wpcastile) reported from Paddington, England

    @jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KerryAtkin1 Kerry Atkin (@KerryAtkin1) reported

    @virginmedia what a joke, the same problem since May, still not sorted its just excuse after excuse, they say they will ring you back and once again nothing 🙄

  • Dazzler2909 obe (@Dazzler2909) reported

    @virginmedia You try following that link and see how you can do it doesn't offer you a place to apply or make a complaint says ring a number that sends me a text to the same link. is there not an email I can't write or better yet tell the person to fix it properly.

  • dr_ranti Ranti (@dr_ranti) reported

    I closed my account with @virginmedia. They sent me a cheque that I never cashed. I called to get it reissued and I was told it had been cashed. They couldn't tell me who cashed the cheque. They have sent me an email closing the case. Has anyone had this experience? #fraud

  • _amorneece Syn (@_amorneece) reported

    Virgin Media’s customer service is a joke. Spending 3+ hours to get information on how to cancel my contract is ridiculous. 🫠 Set me free!

  • JordanLSutton Jordan Sutton (@JordanLSutton) reported

    @Newhorizontwins @virginmedia Yep. Down here

  • paulychan Paul Chan (@paulychan) reported

    My home internet has gone down ☹ Does anyone know what the operating temperature limit of a @virginmedia hub is? It's like the bonnet of a drag racer! I'm going to unplug it and see if cooling it down works.

  • Jrtyler Ms Tyler (@Jrtyler) reported

    @virginmedia Getting the 'invalid number and code' message when phoning vulnerable 89 yo FIL (from four different phones.) Call centre says there is no outage, they can hear ringing, and we have to be at his flat to diagnose it. What can be done? Can you do a webchat with us?

  • willMackMersh will ✨ (@willMackMersh) reported

    @virginmedia Any chance of them at least emailing us to keep us in the loop then? Our contract ends in August, meaning our monthly amount will be increasing so we will have been paying for 5 months of WiFi with zero service. Someone needs to contact us immediately as we need answers.

  • courty303 Steven Court (@courty303) reported

    @virginmedia so my internet has been down all day,do an online check and all it says (if it's still like this in 17 hours call us) shambles of a customer support system

  • jcshy joshua (@jcshy) reported

    @JordanLSutton @virginmedia @Newhorizontwins Yep. Says no issue for me or everyone else I know who’s Virgin has gone down within the same postcode. Useless