Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Wembley, Harringay, City of London, Enfield Town, St Albans, Harlow, Waltham Forest, Newham, Barking, Ilford, Waltham Cross, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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Geoff Speed
(@GeoffSp) reported
from
Ealing, England
@richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@PiqueBlinder5) reported
@virginmedia I have seen many different instructions. The issue is that I don’t have a virgin media Wall socket
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keeley braniff
(@keeleybraniff) reported
@virginmedia I have paid various amounts of money over the last few days. I keep getting cut off again! Every time I speak to a customer service advisor they tell me that I need to pay more money. I pay the extra amount then a few hours later my services are restricted again!
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mforcevirus
(@theegamingvirus) reported
Well that's my Virgin Media contract cancelled. Kinda got the impression they felt threatened by this new company. As soon as I told them the price I was paying for the speed, he spent the next 20 minutes **** talking the company. Not a good look, made cancelling so much easier.
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Millie
(@Millicen3Fawcet) reported
@virginmedia I've given you numerous chances to fix my cable connection, but you've failed. How do I leave within my contract, as you've failed to provide an acceptable service?
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Alex Walker
(@steamingbigman) reported
@virginmedia Cables are firmly attached. Reboot has marginally improved connection after only being able to conduct a BT wholesale speed test at around 350-400 Mbps (ookla gives a soicket error). This is still well down.
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Bigwows is on Mastodon too🏴🔰💚🤍💜
(@bigwows) reported
@virginmedia Hm. It gave me the option to sign in with my email and password, which it did, then asked if my device was registered. Doubt it, but I hit yes and it let me in. I’m all for top notch security on bank accounts, but this is just the bill for the telly!
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Martin
(@BostinLad) reported
@virginmedia Noted, have reported and obtained a ref number for phone and Broadband total loss of service. Thanks.
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Alexio
(@faulkles) reported
@virginmedia Cut off when trying to contact you. Your customer service is hands down the worst of all my utilities. Should be ashamed of how rubbish.
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Sfc_Rich
(@sfc_rich) reported
@virginmedia It has, it's at least a weekly occurrence, not good when you are trying to work from home. Due to be fixed by Friday 4pm? Really? Then again last week after it came back on we were still getting texts to say the 'engineers are working to fix it' days afterwards.
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Jon
(@jev42) reported
Hey @virginmedia moving chat to whatsapp so that you can take almost 3 hours to respond isn't better customer service, it's a disgrace. I'd move like a shot if you didn't have a monopoly on cable.