Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Hoddesdon, Harringay, City of London, Hampstead, Harlow, Chingford, Romford, Newham, Loughton, Enfield Town, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarhz
(@SirTagalot) reported
@virginmedia How do you make changes to your package when you get 'oops somethings gone wrong' on line. Chat facility tells you to ring up and when you the automated system auto disconnects. How can the customer get in touch or manage their account please?
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Adam HS
(@owlstretcher) reported
@virginmedia Utter rubbish. TV Go app not working for BT Sport. Match will be over by the time anyone answers the phone. Already been on for three hours this week this week for a landline problem. Can someone phone me please?
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Daniel Godlement
(@DanGod95) reported
@virginmedia Virgin Tv Go down - really poor considering the amount I put each month. Doubt Sky have these issues...
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Amer
(@Amer_Fifa77) reported
I find it disgusting @virginmedia that you actively advertise Virgin TV Go as an incentive to sign up when the damn app doesn’t even work before every big football match. This is the third week running that you haven’t resolved the issue
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petethelionking
(@petethelionking) reported
@KimberleyJayne4 @fagin_mr @virginmedia If you have their phone line , which you must have with internet , you are supposed to be able to press 150 to cancel your account , well thats the lie they tell you on google
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Victoria Clifford
(@VikkiClifford) reported
@virginmedia internet has gone down in RG24. Solid red light on hub 4, have reset and still nothing. Any ideas?
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JayBrown
(@JayyBrownn4) reported
@virginmedia your customer service is ******* shite!
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Caroline robinson
(@Caza1181) reported
Please someone tell me how to get through to @virginmedia i have cancelled my package & they are still billing me, 3 hours of calls to them they are just not listening @richardbranson can you help, ive never known anything like it
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia About renewing my contract, and how you could help me
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Deeds1982
(@deeds1982) reported
@virginmedia how do I get hold of you for sorting out my tv- no catch up or listing and won’t connect to anything - been two weeks. Two seperate hours on the phone to get cut off. No help online. Getting frustrated