Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/03/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Camden Town, Hampstead, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Harringay and Dagenham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • lavallinamanda Amanda (@lavallinamanda) reported from St Albans, England

    @virginmedia having real issues with broadband who can we connect with

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy

  • Stephen_Barry STEPHEN BARRY - Magician (@Stephen_Barry) reported from Borehamwood, England

    @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

  • Albereit Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported from Hackney, England

    @virginmedia my on demand has gone down 😭😭😭

  • allcarpentry4u lee townsend (@allcarpentry4u) reported from Potters Bar, England

    Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving

  • nubasutra Nuba (@nubasutra) reported from Welwyn Garden City, England

    @virginmedia I need to book an engineer. I cannot work without Internet. Please help

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • zeno1076 Zeno (@zeno1076) reported from Enfield Lock, England

    @virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Just if you needed one more reason for never again to buy from @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported

    No reception again from @virginmedia. Absolute joke of a company. They cannot provide a reliable service but I cannot get out of the contract. Only missing THE tennis match

  • rachael99300892 rachael Dunn (@rachael99300892) reported

    @the4ts @virginmedia @Channel4 I’d never go back to sky same here the service was so poor and never got anything in return.

  • peri_miyy SAKIN 🤍🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@peri_miyy) reported

    **** you virgin media wait for my call tomorrow

  • StollerMia Mia (@StollerMia) reported

    @virginmedia Update. Spoke to Bev who is going to contact Sophie (a manager). Told by Bev that @Ofcom monitor when broadband bis down. Why then, are @virginmedia refusing to apply refunds?

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 (@gffcontwitch) reported

    @virginmedia Can you please fix the issue on your website, blocking me from seeling the " my bills " part , I have tried two different browsers, so the issue isnt at my end #virginmedia

  • the4ts Noisette (@the4ts) reported

    @rachael99300892 @virginmedia @Channel4 Surely they should have factored in it may have overrun? They do it with football matches. Utterly disgraceful! Sorry you had the same problem too.

  • MarianneatIFour Marianne James (@MarianneatIFour) reported

    @virginhelp @Virgin @virginmedia I'm sure it isn't but I am more than a little frustrated as your service has, for the last 15 years for me, been very good.

  • simonseymour13 simon seymour (@simonseymour13) reported

    @virginmedia It was for sep 22 but we are cancelling, apparently me not giving out my bank details to an unknown number will ‘cause me trouble down the line’, and that’s a direct quote from an unknown caller proclaiming to be from your company. Be better.

  • PatelLeena31 Patel Leena (@PatelLeena31) reported

    @BChandler991 @VodafoneUK I'd suggest to DO NOT continue with this #pathetic network. So many incorrect and false information shared. Unprofessional behaviour on call as well on chat. Major part is their services, I port from @virginmedia cause of #ridiculous mobile services. Even the VODAFONE was same 🤮

  • reala7maggedon A7MAGGEDON (@reala7maggedon) reported

    Honestly @virginmedia I don't have a clue how you can Rob people of their money for WiFi as **** as this, I dont think I've had a solid 30 minutes of wifi in the last 6 weeks, and even when it is on, its basically worthless, anyone reading this, DON'T choose virgib #virginmedia