Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Ilford, Hackney, Islington, Ealing, City of London, Paddington, Romford, Barnet, Hoddesdon, Hampstead, Harlow, Chingford and Newham.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • c_vanadium0509 Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months

  • Yadzinooo YM (@Yadzinooo) reported from Ilford, England

    @virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • mangrovedrink nickdrinkman (@mangrovedrink) reported from Ilford, England

    @virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money

  • hakster2 hakster (@hakster2) reported from Walthamstow, England

    @virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • Mabs79 Mabs (@Mabs79) reported from Camden Town, England

    @virginmedia is there an outage on London SE5

  • bludogsix Ethan Truss (@bludogsix) reported from Romford, England

    @virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia Nope I’m wrong - it was a virgin specific issue - thanks

  • timplatt45 Tim Platt 💙 (@timplatt45) reported from Barnet, England

    @virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • lajeje13 Jessica (@lajeje13) reported from Tottenham, England

    @virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • NiciEberlPhoto Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England

    @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaykennethsmith James Smith (@Jaykennethsmith) reported

    @virginmedia Good Morning. Yet again having issues with internet connection and this time it’s not showing a connection issue in my area. This is happening daily. Any chance of an engineer coming again please to look at this? All online checks look fine but it definitely isn’t.

  • KathrynM42 KathrynM 💚 (@KathrynM42) reported

    @P_T_McC Sorry Pauline, I’m with VirginMedia. Hope you get help soon. xx

  • ste8555 Ste Cummings (@ste8555) reported

    @virginmedia Mainly broadband problems, my neighbours is fine, I’ve had intermittent problems for years but at the moment it’s worse than ever

  • dave1pringle David Pringle (@dave1pringle) reported

    @virginmedia Hiya…. I upgraded to 500 Mbps broadband from the 15th November, I’ve never getting over 400 Mbps since. Sometimes it’s under 3. I’m pretty sure the Superhub 3 I’ve had forever isn’t capable.

  • MalGriffiths Mal Griffiths (@MalGriffiths) reported

    @virginmedia I understand there's factor that affect signal but dropping from 600mbps to 1.4mbps with in the space of 10 feet from the hub. This has been an on off issue since I became a customer I've got 2 brick type extenders but according to my Last engineer visit they were no good.

  • Carla_Ardis Dr Carla Ardis (@Carla_Ardis) reported

    @virginmedia Let's see if this alternative solution would work...

  • 1SuzanneDonovan Suzanne 🐝💙💫 (@1SuzanneDonovan) reported

    @virginmedia It says there’s no issue. That’s why I ran a speed test. The service is consistently too poor to WFH or operate my smart home devices, and my neighbours all complain about Virgin around here.

  • Truthbo16132871 Truthbomb (@Truthbo16132871) reported

    @virginmedia Why is the installation process so bad with Virgin broadband? Ive been waiting 3 weeks. 2 engineers sent to my address and now waiting for a 3rd. Lack of coordination and poor communication between constructors and engineers cause unnecessary delays.

  • MalGriffiths Mal Griffiths (@MalGriffiths) reported

    @virginmedia Same old crap advice re start your hub done still no change here's a link of more help oops page unavailable......round and round I go.

  • gregtank Greg Tank (@gregtank) reported

    @virginmedia's advice? Call the construction team today. The construction team don't work weekends. This is the level of help I've come to expect over past 2 months. You prioritised our account back in early October due to our circumstance so what now @virginmedia? (3/3)