Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/16/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Ilford, Hackney, Barnet, Romford, Harringay, Enfield Town, Dagenham, Hampstead, City of London, Paddington, Islington, Camden Town and Wembley.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • leighmaxine Leigh Maxine Oliver (@leighmaxine) reported from Enfield Lock, England

    @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia no tv service. No answer from 150 customer service. What’s going on

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

  • FrancesOfficial Frances Reilly (@FrancesOfficial) reported from Ilford, England

    3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

  • ShakiAgain Shaki 2.0 (@ShakiAgain) reported from Camden Town, England

    @TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia Signed up for a text, got a text, sorted. Good service. Clever

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Loughton, England

    @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

  • MerveYesilyurt Mary Greenland (@MerveYesilyurt) reported from Hackney, England

    @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Helder1994_LDN Helder (@Helder1994_LDN) reported

    its been over 24h with no resolution to the service issue if i book a train from london to glasgow and it is 30mins late i get a full refund tell me why i should pay my bill … get an engineer to my house now @virginmedia

  • jaylouisw Jaylouisw (@jaylouisw) reported

    @virginmedia whats up with cable broadband in DA1? Ive had issues since my install day and now, not even the service status page on your site is available through my phone (different vendor thank god)....

  • Fuzzman1 Brian Furey (@Fuzzman1) reported

    @GAA_BEO Dia dhuit I missed the Tyrone v Cork yesterday so I just went to watch it now on your player on my Virgin Media. However I can only find the Meath v Sligo game. At the end of that game it starts the coverage of the Tyrone game but it then cuts short. Can someone fix this

  • AaronGa61291255 Aaron Gallagher (@AaronGa61291255) reported

    Ooh, I have an idea @virginmedia when your broadband goes down how about we get to use your mobile wifi (astoundingly I am a customer of yours) as a wifi hotspot with unlimited usage at no extra cost. That sounds fair and reasonable right??

  • Poundy09 Matthew Pound (@Poundy09) reported

    @virginmedia Have put up with VM for over 2yrs now still with no resolution for the technical issues o have had with multiple engineer call outs all of which came to no resolution. I think 7 engineer visits is enough tbh.

  • Chronix_ Chronix (@Chronix_) reported

    @ScytaGG @virginmedia I have problems with my router, could you please look in to it?

  • WorldThatchplay Thatch 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❤💥💦🍆🍆💣🐍 (@WorldThatchplay) reported

    @AnnieIrish68 @virginmedia Couldn't agree with you more, THE worst company to deal with bar none.

  • mikeburtie Mike Burton (@mikeburtie) reported

    @virginmedia @Joker - LibertyGlobal now own 50% of VM, not Richard Branson, and try working with the folks there, I know it can be frustrating if you don’t think you getting the service you’re paying for, but name calling rarely gets you anywhere 🤔

  • jackoherts JD (@jackoherts) reported

    @Virgin it seems that anything to do with virgin media is **** - broadband is awful. Told them a dozen times the local box is is open to the elements - waste of time. Repeat - broadband is useless - ever get it fixxed on their website.

  • gary_thecat Gary H⚒ (@gary_thecat) reported

    @WHUFCBilly @virginmedia Their cable broadband is fine, but their WiFi routers are shite. Get yourself a mesh network off Amazon, you’ll be amazed at the improvements.