Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Romford, Islington, Newham, Hertford, Barnet, Hackney, Hampstead, Ilford, Camden Town, Borehamwood, Enfield Town, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Total Blackout | |
| Romford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@LeighTa59108612) reported
@virginmedia what a total joke of a company. Withheld £44 of MY MONEY and takes nearly 2 hrs to sort it out. Dismissed my complaint as sorted!!!!!
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Jack ‘Gobby’ Garwood
(@TheGobFather180) reported
@virginmedia Both wired and wireless. TV is wired and that’s frozen a couple of times. Laptop wireless connections the main issue. No know faults in the area either.
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Ian Pont
(@Ponty100mph) reported
@virginmedia I don't have the original password they are asking for so will not talk to me. Can literally anyone help me?
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Robert Woodward
(@RobWoodTW) reported
@virginmedia There has been an issue for months...the check says no issue yet speeds and my upload is 0.06 on 100meg line...this is going on for far too long please do something to help. I need to be able to stream it’s my job. Either fix it or confirm that you can’t and I can go elsewhere.
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Cenk Tufan
(@CenkTufan6) reported
Hello there. Since this morning I cannot connect to the internet at home. the children cannot do their lessons. I look everyone has reported the same complaint. please solve this problem now @virginmedia
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stace
(@adamstaceyy) reported
@virginmedia I have tried this before but I’ll try again. I have seen online it was an ongoing issue previously with the app that was only resolvable on your end
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Chris
(@owyeschris) reported
Honestly it’s safe to say @virginmedia have THE WORST customer service EVER. It’s genuinely shocking.
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Ben Evans
(@benmevans) reported
@virginmedia Hi, still having the same issues at the moment. Is there anyone I can speak to online about the problems I'm having here?
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Les_Dubh 💙
(@Les_Dubh) reported
@virginmedia hi there so my problems continue with your broadband. I have downloaded your app as suggested but guess what as your wife doesn’t work it doesn’t work.
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Jack Chafer
(@jackchafer) reported
@virginmedia first month of being with Virgin, you messed up my installation, haven’t got back to me in regards to a complaint and have no billed me completely wrong & your phone lines are packed. Complete **** show and caused more stress than benefit. Wouldn’t recommended