Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 11/23/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, St Albans, Chingford, Paddington, City of London, Enfield Town, Harringay, Ilford, Hampstead, Ealing, Wembley, Barking, Newham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney TV
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AndrewSanigar Andrew Sanigar (@AndrewSanigar) reported from Hackney, England

    Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal

  • wpcastile William (@wpcastile) reported from Paddington, England

    @jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia No but we ha e had issues k er the last 4 weeks

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • Inactive95 Neil (@Inactive95) reported from Romford, England

    @virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sturdy_sue SuzyQ Sturdy (@sturdy_sue) reported

    @virginmedia They did yes , Haven’t had accounts for at least 7 years, these 2 have popped up as of 2017, have no idea of account numbers , any past accounts were closed and Ive never been informed otherwise

  • DerekBetts BaileyBop (@DerekBetts) reported

    @virginmedia I’ve already migrated my service away from virgin but despite 2 lengthy calls to CS I still haven’t received any confirmation that it’s actually been cancelled. Could you look into my account and confirm please?

  • MishWeaver MishWeaver (@MishWeaver) reported

    So cross. @virginmedia dont answer phone, transfer you, cut you off, put you on hold, pass you aorund depts, cut you off again. Then tell you you havent verbally cancelled your contract and send you a bill. Then! They wont cancel your contract because you have a bill outstanding!

  • MishWeaver MishWeaver (@MishWeaver) reported

    Beyond furious. Have been trying to cancel my virgin media contract for two weeks. I have phoned, visited website, been on chat, wrote a hand written letter to the address given as the right one to write to. @virginmedia #improperpractice #outrageouscustomerdiservice

  • j0hnhill Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @virginmedia Just WiFi, my son has now fixed what your customer service would not help with. Thanks for the reply

  • s711art ST👀 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@s711art) reported

    @xjamielister @virginmedia Iv experienced some of theeeee worst customer service with Virgin in the last few months

  • PhoebesLamb Phoebe Lamb (@PhoebesLamb) reported

    @virginmedia Yeh my housemate spent 30 minutes explaining the circumstances and they said there is nothing they can do. Not even a sorry to hear about the fire. Every other service have been amazing. I’m shocked

  • RMotti Ricardo Motti (@RMotti) reported

    @virginmedia No solution. Service can only happen when lockdown is over — which is understandable. Charging for the service, of course, is not understandable.

  • 132starman paul corrigan (@132starman) reported

    Hi all how have virgin media I have been informed today that my services are rubbish because I am out of contract and being out of contract I get a rubbish signal that's why I have my TV going into little cubes can't watch it and my wifi is useless but if I renew it will be good

  • leah05733909 L (@leah05733909) reported

    @virginmedia Just the WiFi box. I think? Tried rebooting it but still not working.. not connecting to my phone or my iPad.