Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/23/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harlow, Wembley, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest, Paddington, Newham, Stratford, Romford, City of London and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarlow Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • chrisMU19 Chris (@chrisMU19) reported from Romford, England

    @virginmedia Hi, I’m having issues connecting to WiFi this morning. Phone said I had weak security. I updated the security online, the warning message has gone but WiFi still not working. Can you assist please?

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.

  • xenia_ina Xenia Messerschmitt (@xenia_ina) reported from Tottenham, England

    @virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz

  • kilomilesy colin miles (@kilomilesy) reported from Romford, England

    @virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • realjonconnor 🔥Jon Connor (No not that one) (@realjonconnor) reported from Islington, England

    @virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • chrisMU19 Chris (@chrisMU19) reported from Romford, England

    @virginmedia I’ve had no internet for 6 hours. I’ve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • loganberryknows Loganberry (@loganberryknows) reported

    @virginmedia What is the likelihood that they will actually replace the box? Can this be requested ahead of visit to prevent further delays as I fear the box failing again shortly after the visit. Daily living costs are getting extortionate and I am paying for a service I cannot use

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @virginmedia No I am working tomorrow which is why I was ringing and trying to resolve this issue today!

  • fizzbomb6 Bernip25 (@fizzbomb6) reported

    @virginmedia Do who can. I’m a brand new customer and not feeling the love for you as a supplier. Can’t get through on phone and live chat is a stupid bot! Ridiculous.

  • lisagrimwade Lisa Grimwade (@lisagrimwade) reported

    @virginmedia Yes it is, how can I cancel my contract which doesn't involve ringing?

  • fizzbomb6 Bernip25 (@fizzbomb6) reported

    @virginmedia I don’t want all this nonsense. I need a simple solution to turn off my kids x box etc when I want to. How do I do this easy on a hub 4.

  • DarthNaga Darth Naga (@DarthNaga) reported

    I'm looking to leave my @SkyUK broadband contract early as the speeds are shocking, they want £150 though, is this something @virginmedia will pay, if I move to them? I'm an O2 customer and want volt!

  • balbhatti Bal Bhatti (@balbhatti) reported

    @virginmedia I’ve called on a number of occasions and keep getting passed from pillar to post and nothing gets resolved, I’m paying vast amounts for a poor service and as well this the supposedly best Wi-Fi on market keeps dropping out and causes me huge issues while WFH

  • UK_DC_One Dave (@UK_DC_One) reported

    @virginmedia I followed the service status page, and it was saying no issues. Did some old school witchcraft with the tech, a bit of jiggery pokery with a test router i have, and it's finally back on now through my Virgin router, this is happening all too much with Virgin over the last month

  • winklesbloke Simon 🌱 (a certain sort of person) (@winklesbloke) reported

    @O2 @virginmedia Existing Virgin Media broadband customer here. Switched my Virgin mobile over to O2. How long should it take for Volt benefits to kick in please?

  • rmbjk1 rmbjk (@rmbjk1) reported

    @virginmedia im currently with BT and decided to cancel my contract which ends on june 20th. & i have joined virgin media my router is coming tomorrow would i be able to install it myself or would i need to book an engineer?