Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Hertford, Harlow, Ilford, Elstree, Camden Town, Borehamwood, Waltham Forest, Walthamstow, Harringay, Barnet, Chigwell, Barking, Islington, and Hatfield.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
Hackney	Internet	15 hours ago
Hertford	TV	1 day ago
Harlow	Internet	1 day ago
Ilford	Wi-fi	2 days ago
Ilford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Mark Kelly (@GlueWhichBinds) reported 1 minute ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  🆎 (@_Brady1_) reported 3 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

• 
  foy (@stuart_foy) reported 3 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Lloyd Child (@islingtonlloyd) reported 4 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Steven Kraan 🐀 (@drawing_daily) reported 5 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Helen Reihill (@BBLn15) reported 10 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Ella A Cutler (@angelstorm13) reported 11 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Manny Montanaro (@MannyMontanaro) reported 18 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Wesley Dolly (@wesleyddolly) reported 22 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 22 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Peggy Dyer (@Mrspdyer) reported 25 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Vignesh (@mistervickster) reported 28 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Peggy Dyer (@Mrspdyer) reported 32 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Dionne (@dionnepat2000) reported 32 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Vijay Jois (@vijayjois) reported 37 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 37 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 44 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  marco salamone (@marcones87) reported 46 minutes ago from Tottenham, England

  @virginmedia n22 my line is down, this issue is due for the weather?

• 
  Rebecca Gould (@beccaleigh99) reported 57 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Andrew Battle (@andy_s_battle) reported 57 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 5 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 6 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  tobias slender (@TobiasSlender) reported 7 minutes ago

  @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

• 
  London leaver (@ross_biagini) reported 8 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6

• 
  Jeanette (@missjnyc1) reported 10 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

• 
  Kelly Turner (@kellyj70) reported 11 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  Ali@Makely (@MakelyStudio) reported 11 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Colin Fenn (@ColinFenn45) reported 12 minutes ago

  @virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.

• 
  otterman62 (@otterman62) reported 17 minutes ago

  @virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media

• 
  andrhay (@andrhay12) reported 19 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00