Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/08/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Woodford Green, City of London, Chigwell, Newham, Wembley, Borehamwood, Waltham Forest, Hatfield, Islington, Barnet, Camden Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • indra_och Indra (@indra_och) reported from Ealing, England

    Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account

  • zeesh009 Zee (@zeesh009) reported from Broxbourne District, England

    @virginmedia has the worse customer services team 🤬🤬

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia having issues in N44ND, have all morning, please help!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

  • bobbywhirlwind bobby whirlwind (@bobbywhirlwind) reported from Camden Town, England

    @virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • PeterSexton14 Peter Sexton (@PeterSexton14) reported from Romford, England

    @virginmedia Service has been fixed now. All working

  • VictoriaLART Victoria Burns (@VictoriaLART) reported from Hackney, England

    @virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissCassellsPE MissCassells (@MissCassellsPE) reported

    @virginmedia I am trying to contact someone to discuss my phone. I am currently travelling abroad and my data / phone isn’t working. Cannot call or text the help number and now WhatsApp chat option! Please can someone help urgently.

  • AldoScrim89 Alan (@AldoScrim89) reported

    @virginmedia what's the number to message with an issue regrading billing? Changed a package and my bill has increased rather than decreased as agreed.

  • 41samantha_ samantha carter (@41samantha_) reported

    @virginmedia has virgin gone down in the Birmingham area

  • mrdalesteel DeFi Dale! (@mrdalesteel) reported

    @virginmedia I have had it maybe 10 month. I've never used it. I've plugged into hub that does nothing. I.plug it into wall socket and I have a dial tone. But when I dial a number it says number not recognised. I cant ring anything.

  • hauself hauself 🏳️‍🌈 (@hauself) reported

    on june 10 I asked @viginmedia for service. on june 11 the technician never showed up. on 13 june I cancelled the request entirely and now @virginmedia has sent my "account" to collections.

  • matticulas Matthew Wilkins (@matticulas) reported

    Thanks @virginmedia for appalling customer service by disconnecting my internet a day earlier than agreed, before new service commences, and making it really difficult to work from home. Reconnection can take up to 3 days and paltry compensation kicks after 2 days. F'ing useless!

  • esnw33430 G (@esnw33430) reported

    @virginmedia hey guys, electricity northwest just chopped the virgin media cable in my garden, how do I get someone to come fix it please?

  • mattx1991 Matt Colyer (@mattx1991) reported

    Oh and despite having virtually no internet service since April, and having switched to Virgin Media 3 weeks ago, I’m not eligible for a refund or any compensation.

  • wilkins35874503 wilkins (@wilkins35874503) reported

    @virginmedia I’ve been in contact with your pre-installation team - they said they will email their back office - I don’t expect to hear anything- if it’s not installed today before 18:00 as per the agreement I will cancel everything!

  • lynnsl123 lynn kirby (@lynnsl123) reported

    @virginmedia You've missed my point. I'm not stupid, I know if it isn't working I won't be able to access. When/if my service is reinstituted, will I be able to access the message left yesterday