Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Ilford, Newham, Barnet, City of London, St Albans, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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James Brown
(@JammieBun) reported
from
Enfield Lock, England
@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tracey reid
(@trrd) reported
@virginmedia i need help. Cannot find an email address and unable to call. Please respond
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andy zed
(@angryvan) reported
@virginmedia It says there's problems in the area. But the reason for switching broadband off for a week so you can test the hub 5 with no notice is a joke.
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Ian Douglas
(@IanDouglas) reported
@virginmedia ‘Thanks for choosing to Message us today. We are currently seeing unprecedented demand for this service and we do not have any availability to accept any more messages at the current time.’
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RJAOutside
(@RJAOutside) reported
@virginmedia Yup checked that. No local issues
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dee roberts
(@deeroberts1) reported
@virginmedia There is no one to talk to at the automated number you gave me, so I can’t discuss. If you can’t match my neighbour’s deal, then as a longstanding customer I’m being penalised for my loyalty. No thank you!
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Emma kennedy
(@EmmaWalks) reported
@virginmedia Is this a ploy to keep unhappy customers with Virgin? Make it impossible for them to cancel their package?
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Matt Marshall
(@MattMarshall10) reported
@virginmedia internet been down all day in DA7. We were aware of works, but it's been down all day! Wouldn't it of made more sense to do works in the middle of the night, rather than a whole working day when most people are working from home?! 🙄🙄🙄
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Huggybearcat
(@huggybearcat) reported
@virginmedia you want to put my bill up from £99 to £147.50 and so far I have been waiting for 24hrs on online chats trying to sort it. Your phone lines are down until 1600hrs. Shocking. Customer for 26 yrs. Going elsewhere.
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WaterInMyOtter
(@WaterInMyOtter) reported
@virginmedia Clearly missing my point. I’m not going to pay more for what has become a decline in service.
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Dr Petroglyph Ponderer Joana Valdez-Tullett
(@JoanaValdez) reported
@virginmedia The problem is still not solved. The call was dropped (AGAIN), nobody called me back. I tried calling, nobody picked up...