Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Romford, Wembley, City of London, St Albans, Enfield Town, Camden Town, Harlow, Ilford, Islington, Ealing, Waltham Forest, Paddington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Darren Reid
(@marvelreid83) reported
from
Romford, England
I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the cm194 area
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I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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Richard Moses
(@Richardjmoses) reported
from
Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
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TT
(@TracyTyson) reported
from
Stanstead Abbotts, England
@virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LuceHolmes
(@LuceHolmes) reported
The question I’ve asked myself far too many times this year? Why is @virginmedia so ****?! Can’t wait to move providers.
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Nosey Parker
(@NoseyPa13409488) reported
@VirginMediaNews having trouble terminating my service from Virgin Media. Why is ther not this opywhen you log in to your account?
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Mark Reynolds
(@MarkReynolds100) reported
@virginmedia Yes it has been showing issues on the service status page for the last 2 days at least. But that doesn’t solve the problem - this is the least reliable the service has been for quite some time, and not acceptable given what you charge for it
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lisa bridge
(@PrincessLisaSue) reported
@virginmedia good evening. I’ve just had the most unhelpful conversation with a member of your team who (after waiting 2hrs for an answer) rudely hung up on me! I don’t want to ring back and wait 2hrs for someone who can’t even say my name let alone help me!!
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Stuart White
(@stueywhite) reported
@virginmedia hi, I have been trying to call but it is impossible to speak to someone. I have also tried emailing. Nothing back. Our broadband doesn't work properly in some of the rooms. Can you please help?
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Cathal Cleary
(@ctcleary) reported
@virginmedia Nothing has changed. Why can you not fix this basic issue???
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Clive Burt
(@Clive_Burt) reported
@virginmedia As i am a freelance consultant in the NHS, who should my solicitor send the invoice for the time I am spending waiting for your organisation, and thus not working. My charge out rate is £500/day.
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shugster
(@shuglad) reported
Hi @virginmedia just spent 55 minutes on hold trying to cancel/change my contract and then your 'customer service advisers' hang up without speaking Think cancelling is looking the better option now,could you please tell me how I can speak to a person re doing so #UselessVirgin
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niall todd
(@nialltodd82) reported
@virginmedia @NiiNiiFC @Flav_Bateman Your customer service is a disgrace, the worst I've ever come across
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia Good customer service would be some one calling me. After at least 22 years of custom. That would at least be helpful.