Virgin Media Outage in Waltham Cross, Hertfordshire, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Waltham Cross, England

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England

February 27: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

TV
(46.25%)
Internet
(32.62%)
Wi-fi
(9.60%)
Phone
(4.71%)
Total Blackout
(3.43%)
E-mail
(3.39%)

Virgin Media Outage Map Near Waltham Cross, Hertfordshire, England

The most recent outage reports and issues originated from London, Islington, Dagenham, Finsbury, Hampstead, Harringay, Wembley, Stratford, Golders Green, Hackney, Welwyn Garden City, Cricklewood, Ilford, Paddington and Leyton.

London Internet
London Internet
Islington Internet
Dagenham Internet
Finsbury Wi-fi
Hampstead Internet

Virgin Media in Waltham Cross, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:
  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 oh please sort it out

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Yep still not working. Nearly a week now and our next bill has arrived.

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Have finally checked on line it says it's still down and a fault has been reported.

  • SemaSemaemma skineuphoria (@SemaSemaemma) reported from Enfield Lock, England

    @virginmedia Why is this network always playing up so unreliable

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact

  • iangambier Ian Gambier (@iangambier) reported from Hackney, England

    @Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x

  • jameslkelley James Louis Kelley (@jameslkelley) reported from City of London, England

    Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Islington, England

    @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

  • FrancesOfficial Frances Reilly (@FrancesOfficial) reported from Ilford, England

    3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

  • MerveYesilyurt Mary Greenland (@MerveYesilyurt) reported from Hackney, England

    @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Loughton, England

    @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

  • ShakiAgain Shaki 2.0 (@ShakiAgain) reported from Camden Town, England

    @TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

  • leighmaxine Leigh Maxine Oliver (@leighmaxine) reported from Enfield Lock, England

    @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia Signed up for a text, got a text, sorted. Good service. Clever

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia no tv service. No answer from 150 customer service. What’s going on

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • andburd Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • CarysBarton Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

  • chrishallrides Chris Hall (@chrishallrides) reported from Hackney, England

    @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Fugly_Hx0 Wolli' ღ (@Fugly_Hx0) reported

    @virginmedia Hi Alg, I only have Internet at mine, so it's just the Internet, my mums TV and Internet appear to be working again now thou. Looked online and you are aware of the issue at mine (NN6 0FA) and have said it will be fixed by 3 fingers crossed 🤞

  • paddybarclay Patrick Barclay (@paddybarclay) reported

    This is getting worse! I have now had a demand for £145.50 plus cancellation charge for a Sky service I never received. I have been with @virginmedia continuously for at least 18 months!

  • msmithuk22 Martin Smith (@msmithuk22) reported

    @virginmedia Well given you know when services are down. I’ve never received your automatic compensation over the last 19 outages

  • IamPenfold Darren Brown (@IamPenfold) reported

    @virginmedia Moved in August and your team won’t transfer my internet or let me cancel without threatening my 2nd account at another address. Someone else is now in my old house, so reimburse me, cancel me or transfer me free of charge seeing as I’m paying for someone else net...

  • iagdotme Ian Anderson Gray 🚀#SMMW20 (@iagdotme) reported from Cheadle Hulme, England

    @virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.

  • AreiliaLoves Areilia Skyes (@AreiliaLoves) reported

    @virginmedia He's been speaking to them through live chat/text already and they've said they can't do anything and he has to ring the service number. It's really not very helpful when he now has a SIM he can't use because the bundle deal he ordered has been cancelled and only the sim sent

  • msmithuk22 Martin Smith (@msmithuk22) reported

    @virginmedia Today like 19 previous incidents in the last few months, TV & Internet encounter issues. I pay for continuous service and don’t receive it, @virginmedia never compensate My bill is now £180pm, new customers paying £60 for more than what I get #fairisfair @MartinSLewis #iwillleave

  • AreiliaLoves Areilia Skyes (@AreiliaLoves) reported

    @virginmedia And he's been trying to get through to your customer service team all day

  • rl174 Ian Sellers (@rl174) reported

    @virginmedia Your customer service after you'd had the call from the other supplier a very uppity snotty patronising lady arrogantly telling us we were wrong what the other company was offering good way to keep customers anyway it's done now 1/2

  • ShoxxyQt ShoxxyQt 👾 (@ShoxxyQt) reported

    Now called @virginmedia 5 times, all of which have been so bloody unhelpful. They keep ending the call by saying my problem is fixed and phone back later- it's not fixed. Day 2 of terrible internet, really feeling frustrated with this as I'm having to cancel streams due to it 😡