Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Hampstead, Hackney, City of London, Romford, Ilford, Paddington, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
-
Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
-
Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.
-
Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
-
Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
-
dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
-
Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
-
lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
-
Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
-
Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
-
Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
-
Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
-
Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
-
Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Darren Chapman
(@dmchapman) reported
@virginmedia And that’s a new screenshot taken this morning. 12 hours after I was promised by support that the suspension would be removed. See the issue? I spend hour on phone. Get told lies. Nothing happens. Gets boring. Maybe someone could call me? Promise not to put you on hold for 1hr.
-
Adam Wood
(@woodythecoach) reported
@virginmedia Touché "ZP", it is on a wireless connection (right next to the Hub). Was last rebooted a couple of weeks ago when I had similar issues.... I mean surely the idea isn't to reboot the hub every time my Internet slows down. My @amazon Alexa goes mental when I do that.
-
natasha soares
(@Natasha_1309) reported
@virginmedia Advisors a signal was sent to my box that hasn’t worked and left me without any catch up and on demand services
-
SavingKeiko
(@rebeccaaaa_t) reported
@virginmedia There’s no discount expiring, the email states it’s for ‘investing in new technology’ (I’d rather you just work on providing the basics I pay for) and that a ‘price hike’ is never welcome. It seems many others have received similar. So that’s still £14.50 increase!!
-
Tommy Winter
(@TommyWinter23) reported
@virginmedia I rang up last night to give 30 days notice to cancel my packages and was told I would receive a confirmation email. I still haven’t received anything
-
Vinay Dhanuka
(@DhanukaVin) reported
@virginmedia Absolute disgrace. We have been barely getting 1% of the 300mbps broadband we pay for. For 5 weeks! No help or assistance despite hours on the phone with the worst company service of any company in existence.
-
Simon Gilbert
(@TheMelonGeneral) reported
@virginmedia trying to get through to your CS to ask why my wifi is so poor is like trying to contact the dead. Thank the lord for all the Coldplay as your hold music.
-
Amanda Oliva
(@AmandaOliva61) reported
@virginmedia Wi-Fi still not working, supposed to be fixed by 6 this evening, same as yesterday. I won’t hold my breath!
-
Philly D
(@PhilDay82) reported
@virginmedia Certainly. I have been in hospital for 3 weeks over Xmas and New Year and do not get sick pay. My services have been restricted and requested help if I could pay half this Friday then half next. I was told no and the advisor continued to talk over me until I had to end the call.
-
natasha soares
(@Natasha_1309) reported
@virginmedia My internet and tv services went down before Christmas. I signed up to a new package and have had problems ever since. Another engineer came yesterday and set up a new tv box which was working fine. I called virgin after work to set up the 360 tv. After speaking to 3 different