Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/03/2026 04:40

February 03: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, Hampstead, Paddington, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Harringay and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCamden Town Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • askgeez Guy F (@askgeez) reported from Loughton, England

    @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • quigley_mick Mick (@quigley_mick) reported

    @virginmedia Yes a 2 and a half hour chat which i have provided my mobile and home contact and email address and they want me to sit on calls all day night wen it’s very easy for them to contact me if want to help..

  • GailVEynon Gail Richardson (@GailVEynon) reported from Edinburgh, Scotland

    @virginmedia So we can’t easily escalate to a manager the way you first implied? We will raise a complaint which will now include the fact that customer service is inadequate while you work from home. This stress is not helpful while I am pregnant - this should have been easy to resolve

  • akashkedia84 Akash (@akashkedia84) reported

    @virginmedia today again wifi not working.. restarted router twice..do something u shameless people

  • J_Brookfield James Brookfield (@J_Brookfield) reported

    @virginmedia Tried live chats on the website, which is like a deliberate maze to find as if you want the customer to immediately give up, and they say the same as your tweets "phone up". Its a copy and paste job of messages with no actual, real attempt at help. Appalling service all round.

  • J_Brookfield James Brookfield (@J_Brookfield) reported

    @virginmedia Every single time I call, regardless of the time day or night, it immediately cuts out and like I said it seems most of customers have the same problem.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

  • KarenSalom1 Karen Salom (@KarenSalom1) reported

    @virginmedia According to your website, app and phone service no. My husband has just phoned again and be told there is a cable issue. This was supposedly fixed yesterday. Worked for 24 hours and now down again. No acceptable

  • Cooksley They call me Shrugs (@Cooksley) reported

    @virginmedia Yep they realised a mistake was made promised to sort... Then cut me off. Called back then hung up without saying anything. On hold again trying to get through really is the worst experience tryinf to deal with your company

  • IRainsby Ian Rainsby (@IRainsby) reported

    @virginmedia Even when it is working the TiVo boxes and router are so unreliable needing to be rebooted on a daily basis. It’s a very poor service.

  • frazzz23 Fraser (@frazzz23) reported

    @Soctty123 @virginmedia They really are so poor it’s unbelievable mate. Contacted them about a free WiFi booster a couple of weeks ago because the signal drops off anywhere outside the living room. The guy on the phone acknowledged it was their fault but still demanded we pay for the solution