Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, City of London, Ealing, Paddington, Wembley, Newham, Hampstead, Barnet, Islington, Chingford, Harlow, Woodford Green and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
from
Romford, England
@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adam hankinson
(@HankinsonAdam) reported
@virginmedia This is not Wi-Fi this is my mobile 4g signal it shocking even with new SIM card
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michele cooke
(@madamcooke) reported
I see @virginmedia getting a lot of bad press on here, for the 4 years or so that I’ve had it I’ve experienced no problems…my contract ends next week and I’m not renewing, today I get up to find my wifi isn’t working 🤔
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Jo Hardwick💚
(@hardwick_joanne) reported
Thank goodness no more outage during #TriggerPoint Would have just been the end of a perfect week #virginmedia
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Grahame Danby
(@grahamedanby) reported
Just used my mobile phone to telephone my Virgin Media landline. Apparently, I'm unavailable, despite being in the same room, and the landline has no dial tone. At least the service status reassures me all is well.
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Jim
(@jimmywee) reported
@keerti_007 One of the key things I try to impart is the old axiom that brand doesn't stop at marketing copy and design. That experience of customer service should be informed and driven by values rather than dictated by a call centre manager's KPIs (c.f. Virgin Media et al).
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Jim Hodgkins
(@jimhodgkins) reported
@BriSmithy @virginmedia I find. Good back up is a huewai router (about £100) with a £20 mo unlimited data subscription. Often better performance than Virgin, works when they dont and you can take on UK holidays and not worry about wifi issues as long as you have mobile coverage.
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Jill D 💙
(@mmaryJ) reported
@virginmedia We had nothing between 11.30 and about 6.30 yesterday. It’s okay again now. The phone number you gave me was very helpful but it would be nice to know what the problem was.
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gerardalbo90265
(@LosAngeleSun) reported
@virginmedia @LutzSchüler please make cancellation process fair and easy for your clients, It took close to 2 hours and 5 agents and 1 WhatsApp conversation later to cancel my account. Shameful
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Jae😈
(@Im_Janette) reported
Can't be the only one suffering with horrible virgin media internet tonight? This is such an unfamiliar feeling
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Liam Black
(@LiamABlack) reported
FYI @virginmedia how does our street raise a formal complaint against the crap service you provide? The many users of your "service' around here are planning a mass move to another provider.