Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Harringay, Barnet, Chingford, Harlow, Enfield Town, City of London, Newham, Dagenham, Romford, Waltham Forest, Paddington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Stapleton
(@BobStapleton) reported
@virginmedia Incidently I have also just been cut off AGAIN while waiting on hold for over 30 mins for someone to try and sort this out! The level of customer service at Virgin Media is absolutely shocking! Very happy to take our money but really not interested in sorting out any problems! 😡
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Ash
(@gnbiggs) reported
@virginmedia that was today but previously, I've had an engineer come to my house, shout at my step-dad and then tell him we needed to dig up the garden for me to actually fix Virgin media myself, he just needed to find the port on the wall outside. /3
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Ash
(@gnbiggs) reported
@virginmedia your support then hang up, I call back and state I'll give them my name and post code and if they can call me back, they state they can't call me back because they aren't allowed 🤷 /2
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Neil Williams
(@casper197635) reported
@virginmedia Initially it says no problems in your area, so I click Still Having Issues, then Broadband, then it says there are issues affecting your postcode. So which is it
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Molly Lyon
(@molly_lyon) reported
@virginmedia my phone network isn’t working and won’t let me make outgoing calls. I’ve just been called by one of your representatives on an unrelated call regarding upgrades and this was disconnected too - how can I fix this issue if I can’t actually ring yourselves?
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Ash
(@gnbiggs) reported
@virginmedia I put in a complaint about the engineer, when I phone up 2 months later I'm told no one logged a complaint and then the customer service rep then starts to argue with me about if an engineer came out or not, I didn't raise my voice she just hung up on me /4
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Stuart Ballingall
(@stuart5579) reported
@virginmedia I never asked any questions about charges extra or mentioned money, just a contact number as you webpage is hard to find one. You instigated the charge threat and that is very poor. Basic call centre bully behaviour in customers saves and reducing call numbers.
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Gordon Black
(@gande81) reported
@virginmedia Unable to speak to anyone re new cost and package, 2 weeks now! dreadful service. Any advice as time before price rise is now very soon, or should just I submit official complaint to someone?
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Phil Helliwell
(@DrHelliwell) reported
@virginmedia Its ok, as far as I know, the problem was entirely caused by using the VM Connect app, as soon as I got the phone to ignore that as a wifi connection the problem was solved
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Anthony 🇺🇦 🇬🇧 🔥 🇬🇧 #StandWithUkraine 🇬🇧
(@Anthorn_Kewl) reported
@expertmarket No mention of Virgin Media phone lines. VM customers with fibre to premises have a phone which plugs into the modem and it's therefore VOIP. I have such a phone line. The drawback is that if the internet drops out the VOIP phone line doesn't work so a backup is needed.