Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Newham, Hertford, London, Barnet, Hackney, Islington, City of London, Hampstead, Ilford, Camden Town, Borehamwood, Enfield Town, Wembley, Paddington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Newham |
Phone | |
| Hertford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Barnet |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Dr Marie Parsons 💙
(@mparsons43) reported
from
Harlow, England
@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Laura
(@Laurad0707) reported
from
Broxbourne District, England
@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Alistair 🏴☠️ Burns
(@gashead) reported
from
Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia broadband issue on Epping area... Can you explain....been on and off all day.
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Robbie_Spice
(@RobbieSpice89) reported
from
Paddington, England
So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Recker
(@joshtherecker) reported
First tweet! And it’s got to be about how @virginmedia’s customer support just put me on hold, and hung up on me while trying to resolve an issue with my bills. #badcustomercare
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Dr Sam Short
(@samshort25) reported
@virginmedia my Hub 3.0 status is Internet (Access Denied). The internet suggests it’s an issue your end. Will you send an engineer?
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Barbara
(@Bubblybarb) reported
Having spoken to a member of Virgin media customer service team over the phone and advised them I no longer wanted their services, she said they were sorry to see me go, I also informed them I would be cancelling my direct debit, I have now received an email demanding I payment.
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sshearer
(@ssheare74883024) reported
@virginmedia internet has been down all day where I live in N5 - extremely inconvenient as I've been unable to work. Please can you let me know when it will be fixed?
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Donone
(@BaldTiredGrumpy) reported
@virginmedia I recently received a cheque for an over payment after ending my subscription. I have lost the cheque. Is it possible for you to cancel the original cheque and send a replacement please?
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Tom curran
(@tomcurran95) reported
@virginmedia I believe my phone number has been used fraudulently/used by accident as I keep receiving messages from you, but I’m not a customer and don’t have an account. How do I talk to someone?
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Charles
(@CBliss98) reported
@virginmedia price got put up and then I look and find a new customer deal that’s better than what I have and cheaper. Why do loyal customers get ****** over? Can I talk to someone who actually knows what they’re talking about please
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Murph 🇺🇦
(@porlmurf) reported
@AllOutttaAngst @virginmedia Binned them off last year and went with Sky Ultrafast. Never had a glitch. Cannot state how many times virgin crashed on us pal and when working from home, not ideal. Bin it off
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Rahul Jindal | MVP
(@rahulj1906) reported
@virginmedia is there any kind outage in Dublin18? My broadband is down for the past 2 hours.
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Mary Pat
(@marypat78) reported
@virginmedia Nope still not working, so where do we go from here?