Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Camden Town, Romford, City of London, Islington, Enfield Town, Ealing, Paddington, Dagenham, Wembley, Harringay, Hampstead and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚
(@jujurants) reported
from
Ilford, England
Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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🔑 Shawn 🔑
(@s_mann71) reported
from
Enfield Lock, England
@virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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*•.¸♡ ӄǟʏ ♡¸.•* 🐝🏴
(@265kay) reported
@MichaelRosenYes @virginmedia Mind you, better than EE's customer service, who phoned me on the day of my mum's funeral to accuse me of making up her death to get out of her contract.
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Ben glenton
(@Benglenton1) reported
@virginmedia I’ve tried repeatedly to try and speak to people through all levels of comms but no one has ever got back to me with a resolution to my issue-only told to try a phone number, and when I call, I’m on hold for that long that I get cut off, or my battery starts to die!
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Charles Mott
(@charlesmott3) reported
@virginmedia please can I get some support. I have moved home, signed up with you for my new home but my account still isn’t active and I can’t live chat as it says you’ve closed my account. I received my self install pack but it still Doesn’t work.
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siobhan lowey
(@SiobhanLowey) reported
@virginmedia I am really disappointed with the service from virgin media! I have no WiFi as they have a shortage of equipment. I am a week with out it and struggle to work from home. Logged a complaint but no response!
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Alan Jessop
(@DixieJessop) reported
@virginmedia That is unacceptable on any level - this old lady has no phone , her panic alarm can’t operate and you cannot give us any date for resolution? She is understandably distressed and doesn’t understand and you plainly don’t give a ****
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Daniel knight
(@Danielk42122206) reported
@virginmedia when you say our package is 100mb download speed yet when I check the speed it's only 7mb. Is there problems in my area? ..seem to have constant problems with broadband!
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🇳🇬
(@isiahbhh) reported
@utdcynical mines not working are you on virgin media wifi
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bex
(@bex26490887) reported
@virginmedia what do you suggest I do if I have been trying to get hold of your customer services with no luck. WiFi dropping out several times a day
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Ludovico
(@A1Kudz) reported
@virginmedia sucks man