Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Welwyn Garden City, Ilford, Hackney, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Paddington, Romford, Barnet, Hoddesdon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Welwyn Garden City |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
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N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Clark
(@Ray_Lennox) reported
@virginmedia No service at all wired or WiFi, over 24 hours, phone support tragic, won’t send an engineer, can’t advise why I have no service. Awful
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beefcake jesus
(@HisHolyLord) reported
@LeRef5 @melindiscott If they use virgin media, possibly. Other network providers like openreach provide infrastructure for lots of different ISPs. But with the infrastructure in place, and as long as an area is served, it would be trivial to change providers.
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YorkshireWolf
(@leodis74) reported
@virginmedia That's your response? That's it. I'll just keep sharing this everyday you absolute bunch of cowboys. Call and well reimburse the charge. You do know you've never tried to collect the kit before? You stated there would be a charge if kit isn't returned. Process of complaint?
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James Harrison
(@JNH77) reported
@virginmedia I rang them 14 times yesterday (while working) and haven’t been able to speak to a manager. The line quality of your offshore call centres is horrific. Managers are too busy to discuss my issue. I have zero appetite to ring or engage with VM further. Cancelling my direct debit
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Charles EseneGP
(@DrCharlesEsene) reported
@virginmedia Its day 14. No Internet in my house. Virgin are not doing anything to resolve it. This is appaling service. Each Customer service agent promises to resolve the case then call you back. They disappear into thing air! Shocking
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Rosie Trowsdale
(@mrstrowsdale) reported
@virginmedia They want to CHARGE me for a new remote! I don’t think so! Less than 2 months old and it stops working. Nothing but issues since joining virgin. What a complete con
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Colin Bailey
(@Colin__Bailey) reported
@virginmedia An update as requested. Two different engineers came yesterday but still not able to fix the problem. Sounds like the under street cable box needs a part which they dont have. So still in limbo and not sure when they can come back to fix.
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YorkshireWolf
(@leodis74) reported
@virginmedia I shouldn't have to call up and waste another 30 mins plus of my time. I've already called and get nowhere with your customer teams I would appreciate a DM and someone making more of an effort. You have illegally taken money without giving me chance to hand equipment back.
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James Harrison
(@JNH77) reported
@virginmedia I just want someone to call me. Why is it so difficult? I’ve emailed your CEO now because this is the worst customer experience I’ve ever encountered. Utterly dreadful. Hopefully Mr Schueler doesn’t lie about calling me like Amanda the manager did
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Amy Anderson
(@Amy_Anderson86) reported
@virginmedia Why do they keep making appointments with me then for no one to show? 2 days in a row where they promise someone will be out, in writing on WhatsApp and again no show?! Apparently I have appointment again today but I won't hold my breath! 11days with total loss of service