Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/11/2026 08:10

March 11: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Paddington, Wembley, Dagenham, Camden Town, Harlow District, City of London, Romford, Barnet, Islington, Woodford Green, Chigwell and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • fiddecornell Fredrik Cornell (@fiddecornell) reported from Hackney, England

    @virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • going59 pat Hamilton (@going59) reported from Walthamstow, England

    @virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • LouiseHatch1 Louise Hatch 🦋 (@LouiseHatch1) reported from London, England

    Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

  • fiddecornell Fredrik Cornell (@fiddecornell) reported from Hackney, England

    @virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • Spencer0814 HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

  • Mum2fifteen Donna Ireland (@Mum2fifteen) reported from Stamford, England

    @virginmedia any known issues with broadband in SK postcodes? My internet isn’t working

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?