Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/16/2026 04:55

March 16: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, City of London, Barnet, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley, Dagenham, Harlow District, Romford and Woodford Green.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • wantrealtruth ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisSiddons84 chris siddons (@ChrisSiddons84) reported

    @virginmedia I'm sorry but it won't let me send a direct message and the complaint is lengthy, it will be on trust pilot in the next few hours though if you want to give me a method to contact you in the meantime i can do that

  • Kings_Crt 🏅👑Kings_Crt👑🏅 (@Kings_Crt) reported

    @virginmedia any idea why our internet drops out pretty much EVERY Tuesday without fail for at least an hour on end ? Queen is working from home and I was editing content but now both of us are twiddling our thumbs.

  • mattburton72 Matt Burton (@mattburton72) reported

    @virginmedia Complaint thread! I am still awaiting delivery of my 2nd Set Top Box. It is part of my package but I have not had the 2nd box.

  • Handrew94 HarryA (@Handrew94) reported

    @virginmedia service checker says there is no issue with our Internet yet it is not working. Ridiculous.

  • michaelacesmith michael sinclair (@michaelacesmith) reported

    @virginmedia @OfficialFPL my sister has contacted u online and literally done everything again and still the same. now gotta wait til if it gets fixed or may have to get a technician. why on earth do we need home fibre? y did it need to change? never had any problems til brought that in.

  • RoyalWilks Graeme Wilkinson (@RoyalWilks) reported

    @virginmedia I have since received two more contracts with different amounts on but box 2 is still not working

  • Deansbomb Harry Deansway (@Deansbomb) reported

    @virginmedia F OFF. JUST GIVE ME A NUMBER OR E-MAIL TO LODGE MY COMPLAINT YOU DAFT MONEY GRABBING C&NTS. STOP TREATING YOUR CUSTOMERS LIKE DIRT.

  • 1977helen Helen jamieson (@1977helen) reported

    @virginmedia Why has it not been sorted yet,its all very well apologising but never an explanation!!

  • sophiecullinane Sophie Cullinane (@sophiecullinane) reported

    @virginmedia Just been told it will be 48 hours until someone CALLS ME to TALK ABOUT returning my connection. That is beyond poor - by which time I've missed two and half days work. No outages, just inept service from top to bottom.

  • Rswaddle1 Rswaddle (@Rswaddle1) reported

    @virginmedia Hi, can you tell me if there is an issue in my area NE250RR as I had a text at 10:06 saying the issue had been fixed but I have no WI-FI. The online checker says it will be fixed by 10pm but it said 10am this morning and had been fixed and broke since then apparently