Virgin Media outages and service status in Waltham Cross, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Waltham Cross, including 7 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 15, 10:30 PM GMT+1.
- TV (51%)
- Internet (34%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hoddesdon, Ware, Hackney, Harringay, Welwyn Garden City, Waltham Cross, Barking, Harlow, Waltham Forest, Elstree, Hatfield, Hertford, Camden Town, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Internet | 2 hours ago |
|
Hoddesdon
|
TV | 9 hours ago |
|
Ilford
|
Internet | 9 hours ago |
|
Ilford
|
Internet | 9 hours ago |
|
Hoddesdon
|
TV | 12 hours ago |
|
Ilford
|
Internet | 15 hours ago |
Nearby cities with recent reports
27 recent signals
14 recent signals
10 recent signals
8 recent signals
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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๐๐๐๐๐๐๐ ๐ต๐๐๐ฃ๐๐๐๐๐๐ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnโt helpful. Catch-22 built into system and no tv. Why am I paying them?
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandAnd it's down again. #virginmedia
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Paul Simmonds (@paulusthegrey) reported from Borehamwood, England@virginmedia I think I may have an idea whatโs happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? Iโve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldnโt you agree the customer service from Virgin is woeful?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, Iโm trying to find out the status of my complaint received by Virgin on 30 September. Iโve had zero communication or acknowledgment of it.
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The waving mechanical roadgoatโข (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Richard (@HalloweenJack55) reported from Epping, England@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. Itโs now almost 6 hours since I asked on WhatsApp for email address to be corrected and Iโm still waiting for a response.
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia Iโve only had it installed for about 6 months & Iโve never had a single month without having some sort of issue. Youโre better off elsewhere!
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carlos miranda ๐ช๐บ ๐บ๐ฆ no๐b ๐ท (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Vijay Jois (@vijayjois) reported from Mill Hill East, England@virginmedia what is the problem with #broadband this morning?
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It's ok for now but evenings are the worst.
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?
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devske5 (@devske5) reported@virginmedia just did the 360 update - that was a bad idea wasnโt it ? We have no TV now, your phone line is useless as per. Can you help please?
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Michael Portal (@Mortalportal01) reported@MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for ยฃ30 a month. This was not agreed to or even known...help ๐
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mark (@markLFC2010) reported@virginmedia Sill not working
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Bear Holland (@follow_the_bear) reported@virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then theyโll force you to compensate for loss of service plus interest.
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J Corbi (@JCorbinHus) reported@virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!
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Michael Cuddington (@cuddy271) reportedAll we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.
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Gillian Carrick (@gillian_carrick) reported@virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?
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South Coast Commuter (@CS_Hants) reported@virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!