Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Paddington, Hackney, Wembley, City of London, Newham, Hampstead, Barnet, Islington, Chingford, Harlow, Woodford Green, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
TV | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise LFC
(@Bobbyjoe73) reported
@virginmedia been waiting 1 hour 45 mins for a chat advisor come on that is terrible
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'Spinelli'
(@spinelli_x) reported
@virginmedia how do I speak to a British person? I’ve been missold a contract and I want to cancel, I’ve wasted two days trying to resolve it
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Natalie Havelin
(@NatalieHavelin) reported
@virginmedia I’m doing this via my phone (using 4G) seen as I don’t have any internet connection to use on a laptop/PC thanks to your company. So no, I am unable to use Microsoft edge. @LutzSchueler @virginmedia poor customer service is causing you a legal nightmare
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James goldingay
(@jgoldingay) reported
@virginmedia My family are having to cope with absolutely woeful internet service. Mostly lack of Wi-Fi service(apart from the front room where the router is located) and intermittent signalPaying £44 a month for this is not acceptable. Our mobile phones are just as bad! Help!
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Sarah ✨
(@sarah_fender) reported
@virginmedia trying to sign up for Priority - it’s making me use my dads email which is linked to our account - only issue is it won’t allow us to login OR reset the password. Have tried on MULTIPLE occasions. Please help! Can I sign up with my email using our account details??
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Sean B
(@originalblez) reported
@virginmedia It’s the same old story - you offer packages to new customers that aren’t available to existing customers, who get taken for granted. Historically you have been a monopoly provider in my area so you have reason to treat me like your new customers.
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kate christmas
(@KateXmasArtist) reported
@virginmedia so 1 hour is 34 mins in Virgin media? England is not in the UK and contracts start from times other than when customer sees and discusses them- random start times and this is normal? Why have a contract at all? So frustrated.
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Peter
(@FereldanWizard) reported
@virginmedia Hi. I've tried phoning up to speak to a customer service agent but I can't remember my memorable word and can't get past it
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Poppy
(@gleavesrobot) reported
@virginmedia internet hasn’t worked at all for 24 hours. Absolute joke considering the price you charge. Yet on the service check it says all is fine but when I phone it says there is an issue and I can’t even speak to a person? Just all automated
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Natalie Havelin
(@NatalieHavelin) reported
@virginmedia I have sent it. So it should be received already. I’ve already been promised a call back which never came in this ongoing saga so I sincerely hope that this will not be another failure I need to inform my lawyer of. @LutzSchueler