Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/02/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Romford, Paddington, Hackney, Ealing, Camden Town, Islington, Hertford, Waltham Forest, Dagenham, Harringay, Newham, Enfield Town and Hampstead.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • AJW4966 AJW (@AJW4966) reported from Broxbourne District, England

    @virginmedia no wifi again £51 a month useless shit company

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    ...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.

  • jeverington James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • laurendeane Lauren Deane (@laurendeane) reported

    @virginmedia If I hasn’t already wasted hours of my life with terrible customer service I’d consider it

  • billeighhh billeigh (@billeighhh) reported

    @virginmedia @hadders4510 Are you? Because I’m in CT8 it’s now 7am the next day and im still unable to use your services. Used the service checker which says there’s no issues in my area but there clearly is. Hasn’t been working since early yesterday

  • LewisDorsett Lewis Dorsett (@LewisDorsett) reported

    Over 24hrs of #virginmedia being down already! Guess those wanting to work from home or video call relatives can just go whistle? Perhaps if @BBCBreaking or @BBCNews were to report on it they might get their finger out and fix it?

  • billeighhh billeigh (@billeighhh) reported

    @virginmedia If you checked my other 50 tweets to you, you’ll have noticed I used the checker and it says I have no issues, when in fact the entirety of thanet it out. Multiple postcodes without wifi or TV. Your own website doesn’t work properly

  • Lidia_Derossi Lidia Derossi (@Lidia_Derossi) reported

    @virginmedia, my sim card randomly stopped working and now I'm stuck abroad with no phone! Has it been deactivated or is it a temporary issue?!

  • billeighhh billeigh (@billeighhh) reported

    @virginmedia @mikeholmes147 What are you not understanding? This isn’t a lone issue, entire postcodes are down

  • monks_lydia Lydia Monks (@monks_lydia) reported

    @billeighhh @virginmedia That’s awful! How will you watch the cr*p Christmas television!

  • pjfbucksuk P (@pjfbucksuk) reported

    @virginmedia Twitter for mobile? Have you switched off service / changed type of service SL2 in UK? I am customer for decades. Now virtually Zero signal. People can't get through to me when try to ring. Have to go outside to stop ***** out dropping. 😱😟😔😡

  • Semidevious M&A 🇺🇸🇬🇧 (@Semidevious) reported

    @shannon_snell @virginmedia My @virginmedia email has been unavailable for 2 days, asking me to enter a password, are you telling me I have to now reset my password to retrieve my mail? Why can’t you just post a statement saying you’re having problems??

  • billeighhh billeigh (@billeighhh) reported

    @Grooty1234557 @virginmedia @CarersUK Their customer service is a joke. Been tweeting them since 7am and haven’t got a single reply back