Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Harringay, Enfield Town, Hackney, Epping Forest District, Ilford, Woodford Green, Walthamstow, Islington, Buckhurst Hill, Hertford, Welwyn Garden City, Waltham Forest, Barnet, Elstree, and Borehamwood.

City	Problem Type	Report Time
Harringay	Internet	3 hours ago
Enfield Town	Internet	5 hours ago
Hackney	Internet	5 hours ago
Epping Forest District	Internet	6 hours ago
Hackney	Internet	7 hours ago
Hackney	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 2 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  SallyH (@sallyhhk) reported 4 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Manny Montanaro (@MannyMontanaro) reported 4 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Mira Burton (@MiraBur44156853) reported 7 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 14 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 25 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Jacob Smith (@JacobWSmith10) reported 27 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 28 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  Helen Reihill (@BBLn15) reported 28 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  mindbodyrevival_coach (@mindbodyrevival) reported 33 minutes ago from Enfield Lock, England

  @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

• 
  raimundo vazquez (@raimundo) reported 35 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 37 minutes ago from London Colney, England

  @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

• 
  therealmasonbrown (@GodofwarBrown) reported 47 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Helen Reihill (@BBLn15) reported 52 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Helen Reihill (@BBLn15) reported 52 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  PAT WEBB (@nan2thou) reported 52 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  James Brown (@JammieBun) reported 54 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 55 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Nick Blackburn (@Omnomnick) reported 55 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Patricio Simonetto (@PatricioSimone2) reported 58 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 5 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Vanessa (@Nameie82) reported 6 minutes ago

  @virginmedia Terrible customer service, i sent a message via chat confirming my new contract at 19.06 just to get completely ignored for 40 SOLID MINUTES!!!!

• 
  Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported 8 minutes ago

  @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it

• 
  Radar 🚨 (@RadarHits) reported 9 minutes ago

  🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.

• 
  Reb (@UserrReb) reported 11 minutes ago

  Ofcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.

• 
  Christian Smith (@SmithChristian4) reported 13 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  Sir Rapid Rod (@RodRapid1784) reported 14 minutes ago

  @virginmedia is there a problem with phone signal atm

• 
  Ryan Brittain (@ryanbrittain1) reported 14 minutes ago

  @virginmedia @ElJaffoGuzman I’ve had the same issue, my virgin media bill is twice as expensive as the next nearest price. Virgin not interested. I could cancel and rejoin it would be cheaper and cost them

• 
  Keith A Pearson (@keithapearson) reported 16 minutes ago

  @MrGee27 @virginmedia I disagree. Having suffered their appalling service too many times over the last six months, I think the senior management should be marched naked through the streets of Basingstoke and pelted with rotten fruit. Every weekend for a year.

• 
  Y Ddraig goch (@caratacus07) reported 16 minutes ago

  @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮