Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/19/2026 16:15

January 19: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, City of London, Stepney, Hackney, Harlow, Dagenham, Chigwell, Camden Town, Harringay, Waltham Forest, Ilford, Paddington, Romford and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.

  • arigork Ari Gork (@arigork) reported from City of London, England

    Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.

  • 55factory 55factory (@55factory) reported from Tottenham, England

    VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer

  • NoddyMaccy 👽Dean McFarlane👽 (@NoddyMaccy) reported from Romford, England

    It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    @virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Theydon Bois, England

    @virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!

  • MSBaptiste55 Mark Baptiste, MBA (@MSBaptiste55) reported from Romford, England

    @Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

  • StephenLSmith87 Stephen Smith (@StephenLSmith87) reported from Broxbourne District, England

    @virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    My @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • Fozzie__ Andy Foster 🎣 (@Fozzie__) reported from Romford, England

    Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • J_P_Buck Jord (@J_P_Buck) reported

    @virginmedia DAY 3: I’ve called almost every day and get told... every time... “it’s with Activision/Provision”. When I ask to speak to them, you supposedly can’t and I have to wait for a call back from them (which clearly never happens) #PleaseFixMyWall

  • eillim_millie Millie (@eillim_millie) reported

    @virginmedia Your @natgeowild is 1 hour out. It's screwing up series link recording. All other channels are unaffected from what we can tell. How can we fix this?

  • denise_meldrum Denise MELDRUM (@denise_meldrum) reported

    @virginmedia worst customer service EVER..no WiFi since 24 December 2020..no booster, no call back, no replies to my formal complaints. Where are the real people not chat bots?

  • RenegadeR0SS Ross 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RenegadeR0SS) reported

    And again your WiFi is being absolutely dreadful @virginmedia. Sick to the back teeth of this substandard service.

  • CarlitoxSheen CarlitoxG (@CarlitoxSheen) reported

    @virginmedia Your broadband service is down in W4. Please help.

  • Oriental_Lizyxx Liz Duong (@Oriental_Lizyxx) reported

    @virginmedia your internet is SHOCKING. Your customer service is EVEN WORSE. Continued problems, and we are brand new customers, not impressed. Retrain your staff and FIX The internet ASAP please. I am sincerely pissed off.

  • terrymcshane Real Terry McShane Official (@terrymcshane) reported

    When your at the most crucial moment in a film and @virginmedia WiFi goes down. Yeah that one. Cue an apology and have I tried to trouble shoot it. Yeah that old chestnut.

  • Br1t2000 Br1t 2000 (@Br1t2000) reported

    @virginmedia Thank you - I have half the street moaning like me about the lack of Broadband and TV on VM over Easter weekend and the rest of the road saying they have BT and we should all move there as they’ve never had problems

  • chrisp8three Chris Procter (@chrisp8three) reported

    @DNecromancy @virginmedia Tell me about it! What good is the service of it does during peak hours?! It’s not a service then, it’s a joke

  • TD9Games Tiarnan (@TD9Games) reported

    @virginmedia wtf is going on WiFi has been on and off all day and now its down for 3 straight hours?? Pls fix this ASAP so I can get some work done