Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Ilford, Ealing, Camden Town, Islington, Hertford, Waltham Forest, Romford, Dagenham, Harringay, Newham, Enfield Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Internet not working again. Never received a response from the number you sent me
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JKKK
(@TheKingJ97) reported
@virginmedia your customer service is so bad it’s a joke. Why am I paying for a service that doesn’t work?
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Mel Thompson
(@melissathomp1) reported
@virginmedia hi, I currently have no service and I’m not sure why. Is there an outage?
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Sammy Damage
(@SammyDamage) reported
@virginmedia Yep, that’s what they said earlier. Problem is two people need to be connected to WFH tomorrow and as yet we have no idea if we can or will be able to. A timeline would be useful so I can explain to my boss when I can work again.
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☩ The Slavik Crusader ☩
(@HolyCrusader96) reported
Hey @virginmedia, get your **** together, I am slowly getting tired of your BS as of lately. Not only do I have high ping constantly for this past MONTH even though I never had this issue for over a year, but the internet also like to cut out randomly, so I hope you can fix this.
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Brian Cook
(@britacey) reported
@virginmedia Hi. I made the deal over the phone. I cant get through to anyone to find out what is happening. I just need the following please? 1. A call back to confirm the speed will be as guarenteed 2. The mini hub as promised 3. The Exec team num er for any more issues. Thanks
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Darren Mew
(@DKMew) reported
@virginmedia Do you not have access to the full thread? 29th sept. Pre purchased voucher didn’t work as your server was down. 90mins of calls and £11 of data used to compensate for lack of Wi-Fi.
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EmmaMowles
(@emmayay) reported
@virginmedia Abysmal service @virginmedia
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Eleni Chalmers
(@ECMaidaVale) reported
@virginmedia I’m really sorry this is NOT good enough. Our Wi-Fi is WORSE than BT. Your own technician told us we needed 3 pods yet I still need to go through the pain of single orders and a check. I’m entitled to 3 free pods and I will be the one to tell you if your service is good enough.
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JKKK
(@TheKingJ97) reported
@virginmedia Literally just got off the phone to you guys, takes too long to get even get connected have to call twice to actually get through to a person and now I have a technician coming out on the 24th to try and fix wifi issue thats been happening forever….
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JKKK
(@TheKingJ97) reported
@virginmedia Yeah I’ll just sit here with no wifi for 8 days all happy. Thanks for quality chat. Always nice to pay £££ for a top service that i can’t even use for a whole day without issues. Now the wifi doesn’t want to work at all. But yeah happy that engineer is booked too :) useless team