Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, Camden Town, Ilford, Newham, Wembley, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow, Hampstead and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia your WiFi is down. Any reason for this please?
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Johnson
(@shannonj533) reported
@virginmedia could you dm me please - my contract is due to end in April and I am being given Ridiculous prices for upgrade bundles. If I let my contract end in April and my partner signs up at the same household will he be classed as a ‘new customer’ thanks
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia @virginmedia Complaint was written and sent just before I posted this tweet No point doing it over the phone as customer services do not write the whole truth. Been their done that. That’s after 90 minutes trying to get through and speak with someone. @virginmedia absolute clowns
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Naomi Lee
(@NaomiLe52020063) reported
@virginmedia We wanting to speak to a manager/line manager on the phone yet apparently there are none available? How are you looking after your employees without providing them with support or guidance? You are yet to respond to our escalated complaint for 9 weeks.
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Terrie Collett
(@CollettTerrie) reported
@virginmedia and the TV keeps going off and on saying no signal
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Claire Jennings
(@ClaireJen79) reported
@PR_Bennett @virginmedia They know hub 3 has major issues I'm wondering if I can hook up a different router because ever since they updated me to hub 3 I've no wifi upstairs even with 2 boosters! They blame my end wtf! I used to run 4 kids computers and 2 PCs before with no issues and I pay more now!!
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Claire Jennings
(@ClaireJen79) reported
@virginmedia Yeah till I'm blue in the face. It's the hub! I had no issues till I upgraded last year. But no they say check it's all screwed in reset ect like I'm a moron! U guys know it's the rubbish hub but refuse to do anything about it! I pay for 350 broadband and I get 5.5 mbps wifi
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia Yes they told me I had to increase my plan with an extra charge of £6 per month. Which I can’t afford, but had to move up to 350mbps so it would my drop out. But the problem still happens costing me more money due to loss of work each time it drops out
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Mark Williams
(@MarkyMarkPart1) reported
@virginmedia Wired connection is fine. The WiFi from the hub is hopeless, dropping connections, weak signal. I understand about the increase in fees, just object to having to pay it when the kit isn't up to scratch. When I was with EE, the access point would reliably cover the whole house.
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Marina
(@omarina9737) reported
@virginmedia No response? Classic! Its ironic considering you never late to chase for payment
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LingersPunter
(@LingersPunter) reported
@SarahJayBee I had @virginmedia installed last week. And set up a mesh network within house on Tuesday. I know how your husband feels. 26mb/s last Thursday, 544 mb/s today!