Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Epping Forest District, Islington, Barnet, Hackney, Ilford, Hertford, Hoddesdon, Ware, Harringay, Welwyn Garden City, Waltham Cross, Barking, Harlow, Waltham Forest, and Elstree.

City	Problem Type	Report Time
Epping Forest District	Phone	11 hours ago
Islington	Internet	16 hours ago
Barnet	Internet	19 hours ago
Islington	Total Blackout	1 day ago
Hackney	Internet	2 days ago
Ilford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Mira Burton (@MiraBur44156853) reported 7 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Mariachiara (@mariesnotcool) reported 7 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Ella A Cutler (@angelstorm13) reported 8 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Peggy Dyer (@Mrspdyer) reported 10 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Peggy Dyer (@Mrspdyer) reported 15 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  foy (@stuart_foy) reported 18 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  James Brown (@JammieBun) reported 32 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Peggy Dyer (@Mrspdyer) reported 32 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Manny Montanaro (@MannyMontanaro) reported 37 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Lloyd Child (@islingtonlloyd) reported 42 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Michael Butler (@Michael73942063) reported 45 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 47 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Graeme Puttock (@GraemePuttock) reported 48 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  Steven Kraan 🐀 (@drawing_daily) reported 48 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Ella A Cutler (@angelstorm13) reported 48 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Patricio Simonetto (@PatricioSimone2) reported 49 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

• 
  Sam Batty (@sam_batty) reported 53 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  James Brown (@JammieBun) reported 56 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 58 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krisstoffer Jukes (@Krisstoffe50821) reported 8 minutes ago

  @Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.

• 
  Rick (@rickta1) reported 10 minutes ago

  @virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 18 minutes ago

  @Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!

• 
  Ian Lythgoe (@IanLythgoe4) reported 21 minutes ago

  Anyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia

• 
  Scott Osborn (@Drscooto) reported 22 minutes ago

  @virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.

• 
  Catriona **** (@CJD39) reported 22 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  Technicslover (@technicslover) reported 22 minutes ago

  @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 22 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  Andrew Pittman (@AndrewPittman2) reported 23 minutes ago

  @virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.

• 
  X (@XONYT_) reported 24 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed