Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Stratford, Hackney, Romford, City of London, Barking, Wembley, Islington, Harringay, Paddington, Barnet, Newham, Enfield Town and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Curtin
(@FunnyPauline) reported
So Virgin Media have sent me messages on Fuckbook and so on saying that they are terribly sorry that I have no TV - (the one I'm paying them for) and can they do anything to help? Answering the phone would be great - but they don't mean any of this **** - pity!
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Gregor Clark 🏴
(@GregorJClark) reported
@virginmedia Hi John. Nobody turned up. Not good. Can I pass you some details to log a complaint? I blocked out 4hrs of my Saturday for nothing.
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Phil
(@hawkeyephil87) reported
@virginmedia hi. I have tried to access my Virgin account through the sky sports app to watch on my phone but it says my account is deactivated? Please help as I still have sky on my tv and pay for it!!
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Astrid Baez-Rouse
(@Astridb3) reported
Hey @virginmedia what’s going on with the WiFi in Wells? Is it down and when if so when can we expect it to be fixed? #CustomerExperience #CustomerSupport
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𝕮𝖆𝖑 🔱
(@CallumCymru) reported
WIFI DOWN AGAIN VIRGIN MEDIA IS SO BAD I CBA
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Lucy Moore
(@lucymoore619) reported
@virginmedia I have been trying to sort out a problem over an hour on your chat facility and still not rectified. Shocking customer services 😡
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Zack
(@HardCand) reported
Imagine paying for one of the most expensive broadband package @virginmedia has and getting told to post on their forums to find help fixing the faulty cables (as per the engineer they sent) running in your house... That's VM for you!
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SV5|AT THAT SPEED ITS SO DANGEROUS MAN
(@BigSmoke2112) reported
@virginmedia bunch of frauds. Had to get a technician around only to do jackshit and for me to suffer the same problems with speed/reliablility. Told to use a mesh system. How does that change speed? Do tell, as if i stand with the router i get 96/18 when it should be 213/20 |1/2
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Aaron Luke Clarke
(@xBlueSenpai) reported
@virginmedia spoke to one of your engineers today for the outage happening in BH1 area. they were unaware of what latency was and couldnt disagnose my network because I was using a think broadband graph? and they can only tell if theres latency from a speedtest?!?
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Chris
(@PalaceSmurf) reported
@virginmedia having a dreadful experience. I ordered a phone which never actually turned up, then found my order was cancelled as I "didn't answer the phone" (no call was actually received). Second order completed on phone and have heard absolutely nothing about it since?