Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/13/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Paddington, Hackney, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay, City of London, St Albans, Harlow, Waltham Forest and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • AndiLDN50 Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

  • foxysue40 Sue Olszak (@foxysue40) reported from Harlow, England

    @virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!

  • AllanFenn Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • debswild DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • Br00zR Jimmy Dean - on the cover of a magazine (@Br00zR) reported from Romford, England

    @virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.

  • TDarkReaperW Tony Wiseman (@TDarkReaperW) reported from Romford, England

    @virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it

  • pantsant ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • AndiLDN50 Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!

  • Sammi__B Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maxjwhomer maxjwhomer (@maxjwhomer) reported

    @virginmedia Despite repeat requests for help relating to poor speed and circuit up time availability, and assurances from Virgin media on here that someone would call to sort, no one has.. no option but to move provider

  • RennyRobertson Renny Robertson (@RennyRobertson) reported

    @virginmedia Well that’s nicely balanced in your favour. I pay a lot of money for Virgin. I pay money for Netflix and Amazon but I can’t watch them but you only compensate for a TOTAL loss of service. A nonsense.

  • MarkMellor66 Mark Mellor (@MarkMellor66) reported

    @virginmedia hp25pa still cant connect to service NO telly channels at all

  • jasper_51 jason sykes (@jasper_51) reported

    @virginmedia no iplayer/internet in Sheffield. Even your mobile phone app doesn't work the thing that tells you to check your service

  • GaryDashcam Mr Dash Cam (@GaryDashcam) reported

    @virginmedia I have been with Virgin for 4 years and this was my only issue, no problem it was only 1 night and recorded was still working, great work for the service received since i have been a customer, well done 👏

  • Mr_XYY XYY (@Mr_XYY) reported

    @virginmedia For over a month I’ve had constant problems with broadband,engineer came today to replace my outside box, now I find I’ve got no broadband at all, I tried phoning and after all the recorded messages etc, it says office is closed! 🤬@Ofcom

  • MarkSpreadbury2 Mark Spreadbury (@MarkSpreadbury2) reported

    @virginmedia I hope you will adjust this months bill as I have not received my contractual service.

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @CoopsNicki123 @virginmedia So is mine as well now, any guesses as to the next estimated fix time?

  • kateandgucci kateandgucci 🐈‍⬛ (@kateandgucci) reported

    @cliffydurb @Dereklad @virginmedia 😫 poor you 😭

  • AMstoploss AIMstoploss (@AMstoploss) reported

    @WoodyUK69 @virginmedia Whole lines don't just go down. Little hack without a doubt.