Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, London, Waltham Forest, Newham, Hackney, Barking, Ilford, Waltham Cross, St Albans, Hampstead, Harringay, Paddington, Wembley, Islington and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Newham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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Thomas Chawner
(@thomasc68) reported
from
Romford, England
@virginmedia can’t believe the way u treat new customers your service and customer support are shocking
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Raqibeh Baluch 🦋
(@Raqibeh) reported
from
Ealing, England
@virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!
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Ricky Fields
(@fieldsyboy) reported
from
Nazeing, England
@virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡
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Nate Brown
(@NA_Brown) reported
from
Hackney, England
@virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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Will Hide
(@Willhide) reported
from
Camden Town, England
@GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Iyegbe
(@Philmmaker1111) reported
@virginmedia your service is trash garbage! You need to work out how to process your payments properly and stop cutting of peoples WiFi for your stupidity. While you’re at it stop inventing passwords for my account it’s broadband not bitcoin. Scrapping you as soon as I can.
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Tom Walsh
(@THETomwalsh) reported
@virginmedia If you can provide me with a direct line to speak with someone who can resolve my issue or get someone to call me I would be happy to try and resolve. I’ve wasted enough time trying to resolve this already. I just want to be credited for the phones at the value given.
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Princess Tara♡
(@missykala) reported
My dad trying to sort out our phone landline with @virginmedia and the lady just hung up on him! How rude! Is this how you treat all customers?
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Helen Briars
(@hlbriars) reported
@virginmedia Hi I’d like to book an engineer to come and sort out the landline- we cannot make calls just have static- it’s an issue we’ve had before and it’s in our notes that the cable outside the house will need replacing
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Bob Chapplegroves
(@chapplegroves) reported
@virginmedia why oh why last month and again this mouth the Virgin network is up and down on off
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Anunitha Thomas
(@Octavesymphony) reported
@virginmedia I am having intermittent issues with my broadband. I called customer care and an automated message was sent to my phone with steps to resolve, it was supposed to include a way to book an appointment. It didn't. How do I book an engineer?!?
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Tom Walsh
(@THETomwalsh) reported
@virginmedia Who are Brightstar? Why did virgin call me offering an upgrade and new phone offer. Just spoken to Brightstar and Virgin has not reported the phone in its current condition. They said no damage on phone Who do I speak to please to resolved?
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Scott west
(@Scottwest198801) reported
@virginmedia Poor Internet speeds and latency on console and dropping off alot recently
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Isel Digital
(@IselSocial) reported
@virginmedia Various conversations about resolutions, but wrong part delivered today. We are desperate for a resolution.
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Richard
(@Blubx) reported
@virginmedia hello again broadband has been down all morning but your status on your website says its up and running. Your helpline can't help and are saying service will be intermittent. This is the 2nd time in a week, please escalate.