Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/27/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, St Albans, Hackney, Romford, Islington, Newham, Hertford, Barnet, Hampstead, Ilford, Camden Town, Borehamwood, Enfield Town and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • lajeje13 Jessica (@lajeje13) reported from Tottenham, England

    @virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF

  • hakster2 hakster (@hakster2) reported from Walthamstow, England

    @virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

  • NiciEberlPhoto Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England

    @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months

  • c_vanadium0509 Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!

  • mangrovedrink nickdrinkman (@mangrovedrink) reported from Ilford, England

    @virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit

  • timplatt45 Tim Platt 💙 (@timplatt45) reported from Barnet, England

    @virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • bludogsix Ethan Truss (@bludogsix) reported from Romford, England

    @virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia Nope I’m wrong - it was a virgin specific issue - thanks

  • Yadzinooo YM (@Yadzinooo) reported from Ilford, England

    @virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paul63384494 paul (@paul63384494) reported

    @virginmedia @O2 I’m new customer not even had my account activated yet and I would hand on heart 100% not recommended virgin broadband to anyone

  • cngd79 dc (@cngd79) reported

    @virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.

  • fitay59 🏴󠁧󠁢󠁳󠁣󠁴󠁿FiTay🇬🇧 (@fitay59) reported

    @virginmedia Hi John, still no line on my home phone. I've checked the service status again and it still says there are no known issues. All the equipment within my property is properly connected. My TV and broadband are fine. What happens next?

  • m4rkb4xter Mark Baxter (@m4rkb4xter) reported

    @virginmedia how long till your service is back up and running in thornton area bradford? Full coverage lost on everything!!!

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service

  • tatey20a Jayne Tate (@tatey20a) reported

    @virginmedia Wow. That is really not good to hear. We had to threaten to leave before it was organised without charge. Hopefully it's resolved now. I'll be in touch if there are any problems when the engineer visits. Thanks

  • snassssssssssss imagine by john lennon (@snassssssssssss) reported

    @virginmedia @fmuamba6 @TheBHF why am i always having issues with you lot, literally over the past 12 hours ive had massibe ping spikes yet you always claim to #StayConnected, hope to go done day I can change services as its poor connection day after day

  • toudixx Hubert (@toudixx) reported

    @virginmedia How do I join the chat? It just redirects me to my account when I login

  • mattyc1980 🐟🐟🐟 Matt Cartwright 🐟🐟🐟 (@mattyc1980) reported

    @virginmedia The wifi chooses when it wants to connect to certain devices, even when sat next to it and nobody else connected not reliable at all. The signal to the router seems ok just the internet connection over wifi is woeful. Won’t renew when my contract expires

  • paul63384494 paul (@paul63384494) reported

    @virginmedia ******* you are ridiculous now today is perfect while I’m wound up stressed out and completely annoyed with your pathetic service and I’m still waiting for you to show me where I have “stated a new installation date” go on show me !!