Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/24/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Camden Town, Hampstead, Wembley, Waltham Forest, Welwyn and City of London.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • Gksharkar Gk (@Gksharkar) reported from East Ham, England

    @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • matbarnett Mat Barnett (@matbarnett) reported from Walthamstow, England

    @virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LfcShaunjudge Shaun (@LfcShaunjudge) reported

    Hey @virginmedia I'm hearing the internet is down in the Salford area of Manchester as there don't seem to be any Man Utd fans online...

  • PobsportRacing Pobsport Racing (@PobsportRacing) reported

    @virginmedia When checked, says no fault. But when go through resetting that doesn't fix fault, only then does it admit there is intermittent service issues. Exact same script EVERY time. It's unacceptable

  • malcy03 malcy (@malcy03) reported

    @virginmedia terrible terrible customer services you have.

  • Vicky37678720 Vicky (@Vicky37678720) reported

    @virginmedia internet connection terrible for days even with the extra pod! #moneyforoldrope

  • Leewfc09 Lee (@Leewfc09) reported

    @virginmedia My grandads service was completely out again yesterday. No phone service and had to knock on a neighbours door panicking. He’s got copd and heart failure gasping for breath. And you want £21.50 a month more off him for that service? Go 🤬🤬🤬🤬 yourselves

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported

    @virginmedia Get told errors will be corrected then they never are. Get passed around call centres person to person each spouting lies #dontbuyvirgin

  • quafferofbeer I (@quafferofbeer) reported

    @nickymisfit @MoneySavingExp @virginmedia I had 300Mbps with Virgin Media but rarely got above 10Mbps. Often was down to bytes. Hopeless.

  • TrishikaSuji Trishika #LiveableNHSBursary (@TrishikaSuji) reported

    @virginmedia instead trying to launch planes into space maybe fix the wifi first. So fed up of calling your offices and going around and around in circles. And now your offices are closed! Feeeed up.

  • Leewfc09 Lee (@Leewfc09) reported

    @virginmedia Stop with your crap! Copy and paste. Maybe you can tell us how many people have left since the announcement? 21.50 a month increase?! Want to send your guys to rip the lot out? I’m not in contract and I’ll be cancelling my grandads.

  • garyballfitness Gary Ball (@garyballfitness) reported

    @virginmedia It's still all gone...but the service link you sent says all is good. Could you point me in the next direct for who to contact?