Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Potters Bar, Enfield Town, Waltham Forest, Harlow, Hackney, Elstree, Harringay, Islington, Barnet, Camden Town, Borehamwood, Waltham Cross, Hertford, and Hatfield.

City	Problem Type	Report Time
Ilford	Internet	30 minutes ago
Ilford	Internet	6 hours ago
Ilford	E-mail	2 days ago
Potters Bar	Internet	2 days ago
Ilford	Internet	2 days ago
Enfield Town	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 6 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Dionne (@dionnepat2000) reported 11 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 11 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Niro Knox (@niroknox) reported 13 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  mindbodyrevival_coach (@mindbodyrevival) reported 13 minutes ago from Enfield Lock, England

  @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

• 
  Kathy B (@KathyB05775264) reported 18 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  Grant Osborn (@Gosbo68) reported 22 minutes ago from Northaw and Cuffley, England

  @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

• 
  Helen Pinkers (@Barchetta66) reported 23 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Carlo (@Pegnarista) reported 26 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Peggy Dyer (@Mrspdyer) reported 32 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Steven Kraan 🐀 (@drawing_daily) reported 34 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Helen Reihill (@BBLn15) reported 35 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Helen Reihill (@BBLn15) reported 36 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Lloyd Child (@islingtonlloyd) reported 39 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 41 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 48 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Patricio Simonetto (@PatricioSimone2) reported 49 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 50 minutes ago from Broxbourne District, England

  @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Andrew Battle (@andy_s_battle) reported 60 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asa McGrath (@amcgrath1uk) reported 1 minute ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  luke Burton (@lukee_31590) reported 3 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  mec337 (@mec337) reported 3 minutes ago

  @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again

• 
  Casilda Malagon (@casilda1) reported 4 minutes ago

  @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

• 
  James Drury (@jamespdrury) reported 4 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Joel Sheppard (@joelshepp) reported 7 minutes ago

  @asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.

• 
  karen (@karenwigg1) reported 9 minutes ago

  @virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service

• 
  AJ (@The_Broski_Boot) reported 11 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  ScouseRasta (@ScouseRasta) reported 18 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  Ben C (@BenChubb4) reported 20 minutes ago

  Hey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday