Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/31/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Wembley, Ealing, Romford, Islington, Hackney, Ilford, Camden Town, City of London, Hampstead, Harringay, Dagenham, Paddington and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWembley TV

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.

  • Rampopo Rampopo (@Rampopo) reported from Stratford, England

    Hello @virginmedia no service at all, whole of our street in E15

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today

  • jujurants 💙Julie Featherstone 🇪🇺 🌹 💚✊🏿 (@jujurants) reported from Stratford, England

    virgin media down in E7 #virginmedia #servicestatus

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex

  • MrChrisBrand Christopher Brand (@MrChrisBrand) reported from Walthamstow, England

    How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?

  • Coq_Au_Ginge Neil Carter (@Coq_Au_Ginge) reported from Ilford, England

    @virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?

  • toonrich Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.

  • toonrich Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish

  • Morvaridp Morvarid (@Morvaridp) reported from Chigwell, England

    @virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iamiddd iddd (@iamiddd) reported

    @virginmedia is there a broadband issue in the W11 area? Cannot check service status on your site.

  • sianwillliams Siân 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianwillliams) reported

    @virginmedia Why is my complaint showing as resolved on my account when I haven't received any explanation or resolution?

  • Elfutbo83248110 El_futbol (@Elfutbo83248110) reported

    @virginmedia can you sort your broadband out. Sick of it going off in our area every two weeks. You've been the worst provider I've been with. I have to work online and you're losing me money.. which I assume you won't compensate. The last outage lasted 2 weeks.. how many times!?

  • sonyaphotoart samsonovphotoart (@sonyaphotoart) reported

    @virginmedia I also appreciate that it's not your fault that the company you work for and the system for customer service isn't practical, accessible, or working.

  • ERW_87 Miss Ellie R (@ERW_87) reported

    ******* hell, you know Virgin Media is absolute bollocks when after the wifi going down TEN TIMES in 2 hours and it finally coming back up, the status check service on their website is apparently not available. Yeah cool yeah really helpful. Garbage provider.

  • HighamSharon Sharon H (@HighamSharon) reported

    @virginmedia how can you get a complaint resolved which has been ongoing since May!! Endless calls, emails and no action. Now a large unauthorised payment from my account.

  • sonyaphotoart samsonovphotoart (@sonyaphotoart) reported

    @virginmedia Yes. I was cut off. I wanted this resolved so can you ask someone to contact me from move and transfer.asyou are aware of my difficulties in trying to contact your customer services

  • ceejay77 Claire Jones (@ceejay77) reported

    @virginmedia outage in RM12 area, working from home, as many people do now. What am I supposed to do?! You going to pay for my day lost not being able to work???

  • TimatKillik Tim Bennett (@TimatKillik) reported

    @simonnread @virginmedia We found Virgin terrible. Switched to Sky - much better so far...

  • Pariswithane1 Paris with an e (@Pariswithane1) reported

    @virginmedia It was about poor customer service. A lack of responsiveness and follow through. Failing to live up to your commitments. The irony of this is not lost on me... you?