Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Enfield Town, St Albans, Harlow, Waltham Forest, Newham, Barking, Ilford, Waltham Cross, Hampstead, Harringay, Paddington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Amanda
(@lavallinamanda) reported
from
St Albans, England
@virginmedia having real issues with broadband who can we connect with
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Mortimer
(@Morty77) reported
@virginmedia Do you think 9 days is a good service? Genuinely interested to what you think.
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Carl Mortimer
(@Morty77) reported
@virginmedia hi I’ve had no service since yesterday. I had a message to say it had been fixed at half 12 today. It hasn’t. Phoned up, told there’s no outage and will@have to book a technician. NINE DAYS!!! Because you’ve had a lot of calls in the area. What does that tell you????
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tensor hopper
(@lordthopper) reported
@virginmedia You are not sending return labels. Your customer service is understaffed, no one is picking up the phone. You are issuing none existent bills to your leaving customers. @virginmedia is by far the worst broadband service in the UK atm.
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Sandra Coulter (she/hers)
(@SandraJCoulter) reported
@virginmedia Yes we can connect a few devices. But the issue is it’s not stable and reliable enough for our needs and we were assured it would be.
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Jack Pelling
(@jrpelling) reported
@virginmedia Yes, but the fix estimate keeps going back. It now says tomorrow morning. How do you expect people to work from home without broadband for days?
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Ian Pond
(@IanP) reported
Hi @virginmedia - Second day of no access to my blueyonder email account, call your technicians to be told the service has been stopped!. Is that the case? No prior notice given?
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mazza
(@maztastic86) reported
@virginmedia Is this how you treat new customers & mean to go on? If so i'll likely take advantage of the cooling off period as this has been a nightmare
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mazza
(@maztastic86) reported
. Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.
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Bry
(@BryonyLloyd3) reported
@virginmedia my internet is out in LN2, has been all day. The page now claims there is no known issues, but clearly there still is. Can you give me an update on a time it will be fixed
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colm dunphy
(@colm_dunphy) reported
@virginmedia I dont even get to the bot part thats what im saying it immediately rings engaged theres no option to pick anything the only number that works is 1908 and you never get anything on that anyway except the were experiencing wait times of over ab hour