Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Ilford, Wembley, Ealing, Barnet and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Wi-fi | |
| London |
Wi-fi | |
| Chingford |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia This is the standard service received from you if you have a fault!
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@wondercoach
(@Rachael_Ll0yd) reported
@virginmedia Guys, this issue has been going on for three days with contradictory info and conflicting status updates. Still no bb. I want out of my contract. Who do I talk to pls? Thanks
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CJP
(@therealcjparker) reported
@virginmedia new package purchased and days later still no TV channels working. getting texts saying media outage technician will be fixing problem but date just keeps moving daily, wish I hadn't signed up hope not expecting full payment for this awful service
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RH
(@xichiii) reported
@kellyhallinan87 @virginmedia I was listenting to the original call @virginmedia . It was clearly stated that the user was a victim of domestic abuse and was suffering from a broken neck amongst other things. Are there no processes in place for this?
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Alan Ganter
(@alan67sb126) reported
@virginmedia @EGX @ExCeLLondon Virgin Media, worst customer services in the world, avoid at all cost.
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Callum Haworth
(@Haworth3C) reported
@virginmedia been left without broadband now for 3 full days, my 4G coverage is also absolutely terrible, getting 0.3mbps average download speeds so I can’t even use my phone as a hotspot. I’ve had to go out and by a payg sim from another provider. This is an absolute disgrace.
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Tom Nuttall
(@tom_nuttall) reported
@virginmedia your internet is down in SE5 for the second time in four days. It's not even possible to log on to your service page to see when you propose to fix it. I am on the verge of cancelling my account, I cannot believe how shoddy your service is.
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Rohit Kumar Handa
(@rohitkumarhanda) reported
@virginmedia Why do you keep going down?
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who dis?
(@popkulture_) reported
@virginmedia virgin wifi is down again in SE6 area, when will this be fixed?
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Pippa Walker
(@pippa05011) reported
@virginmedia my internet has been down now for 3 days and we have no idea why or how long it will be off for, just told there was an issue in the area but nothing more than that, can anyone get in touch to explain why it’s down?