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Virgin Media outages and service status in Waltham Cross, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Waltham Cross, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 19, 9:17 PM GMT+1.
  • 72% Internet (72%)
  • 17% Wi-fi (17%)
  • 4% TV (4%)
  • 3% Total Blackout (3%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Waltham Cross come from postal codes EN8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Barnet, Waltham Forest, Hackney, Islington, Hertford, Borehamwood, Buckhurst Hill, Waltham Cross, Harringay, Harlow, Welwyn Garden City, Enfield Town, Elstree, and Potters Bar.

CityProblem TypeReport Time
Ilford Internet 7 hours ago
Ilford Wi-fi 2 days ago
Ilford Internet 2 days ago
Barnet Wi-fi 2 days ago
Ilford Internet 2 days ago
Waltham Forest Internet 3 days ago

Nearby cities with recent reports

Hackney

13 recent signals

3 days ago
Ilford

6 recent signals

7 hours ago
Waltham Forest

2 recent signals

3 days ago
Barnet

1 recent signals

2 days ago
Islington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • marcones87
    marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • WordDoodler
    𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • elmah69
    Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • Editmonster
    Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • Michael73942063
    Michael Butler (@Michael73942063) reported from Welwyn Garden City, England

    @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenjh1821
    Stevie (@stevenjh1821) reported

    @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

  • Carolestfc1
    Carole Yeo 🌻 (@Carolestfc1) reported

    @virginmedia You've been "working on it" for days. I dont want to have to watch on a poxy little screen I want the service you get paid to provide. How much are you refunding sky sports customers for the loss of service ?

  • rilf07
    ralph speight (@rilf07) reported

    That's just great Virgin Media - TV now not working!! @virginmedia

  • GazzaAdams
    Gary Adams (@GazzaAdams) reported

    Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.

  • anthodges
    Ant Hodges (@anthodges) reported

    @virginmedia No inconvenience - I’m asking if I can charge you if your engineer cancels on me and wastes my time as you had to remind me many time that I would have to pay you of if I cancelled - I think it’s only fair that I can if you cancel.

  • CliveR39
    CliveR (@CliveR39) reported

    As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

  • imtiazs12564287
    Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported

    @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

  • GLEZGAHS_G_N_W
    LYNCHY BHOY 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@GLEZGAHS_G_N_W) reported

    @virginmedia @heid_the_baw_ You ain’t sorry yer robbing bastards , existing customers get pumped silly for a shite service , and can’t even get some one to talk to in this country , just a **** mob to deal with let’s be honest

  • Ahwellnevermind
    JC (@Ahwellnevermind) reported

    @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.