Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Newham, City of London, Islington, Ilford, Barnet, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood, Enfield Town, Wembley, Paddington, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 4 hours ago |
|
City of London
|
TV | 4 hours ago |
|
Islington
|
Internet | 1 day ago |
|
Ilford
|
Internet | 1 day ago |
|
Islington
|
Wi-fi | 2 days ago |
|
Ilford
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, EnglandYet more #virginmedia problems in NW5 - every day this week @virginmedia
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Antje Southern (@noneybean) reported from Islington, England@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Antje Southern (@noneybean) reported from Islington, England@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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Y A Z F A I Z (@FaizYaz) reported from Camden Town, EnglandIt for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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A (@amhldg) reported from Romford, England@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Antje Southern (@noneybean) reported from Islington, England@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Antje Southern (@noneybean) reported from Islington, England@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Antje Southern (@noneybean) reported from Islington, England@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Antje Southern (@noneybean) reported from Islington, England@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Antje Southern (@noneybean) reported from Islington, England@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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A (@amhldg) reported from Romford, England@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Now Hear This (@NowHearThisUK) reported from Camden Town, England@virginmedia 6 months worth of internet issues
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Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Hare (@Rugbychick84) reported@virginmedia I had to reset one of my boosters today but when I went to change the name and password it wouldn't let me access the virginmedia-vmp page. Is it down?
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Charlie McKelvey (@DM_editor) reported@virginmedia No error codes, no local service issues either. The box appears to have latency issues, then goes off. This is happening two or three times a day. I have already restsrted and reset both boxes numerous times but it is still happening
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danielplempo (@danielplempo) reported@virginmedia It's just gone again. Very frustrating that the status still says 'No known issues'.
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Amy Belle (@AmyBelle4real) reported@virginmedia PLEASE help me.
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JOΞ HΛLΞNBΞCK ↗ (@iamJOEHALENBECK) reported@virginmedia Yh it got sorted that day but your site is the worst it just sned you back to the start page when loading new pages your site was updated last week so clearly its not set right lol
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craig thornton (@craig_i_t) reportedany body else having trouble with @virginmedia broadband in #barnsley
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David drury (@davidvikingflag) reported@virginmedia is there a messing service i can contact someone on about my account
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Karen Marriott (@karenmarriott99) reported@virginmedia I am having continual issues with my broadband. I was on chat today and was being transferred to the technical team, I’ve been waiting over@an hour! Not happy! Cannot log into@my account either. Really thinking of leaving is this long running problem is not resolved
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Steve Grant (@SteveG1809) reported@virginmedia Nope. All I want to do is speak to someone I can get my broadband package upgraded but having tried phone, webchat, email, Twitter and text I just end up in queues that never get answered. Can't somebody just arrange to contact me to get it sorted?
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Simon Kossoff (@Skossoff) reported@virginmedia Don’t be ridiculous the communication system feels like is been deliberately designed to avoid conversation with aggrieved customers. Poor poor service.