Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/07/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Woodford Green, City of London, Chigwell, Newham, Wembley, Borehamwood, Waltham Forest, Hatfield, Islington, Barnet, Camden Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • manan2661 Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • brobbo55 robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • ladykittymckat LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

  • gashead Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • tonyps1977 Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • HalloweenJack55 Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • BeckyKellyNews Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • ladykittymckat LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

  • RobbieSpice89 Robbie_Spice (@RobbieSpice89) reported from Paddington, England

    So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • mparsons43 Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England

    @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • Laurad0707 Laura (@Laurad0707) reported from Broxbourne District, England

    @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CatsAndRibena Corinna Barnes (@CatsAndRibena) reported

    @virginmedia Sorry but I don’t believe you do. This has gone on for so long and I’ve been lied to SO MANY times by VM. Every time I ring its a different story. Complaint ref C250122972. Was dealt with by someone called Leon from Handset Finance.

  • tradestrat Flurh 조 (@tradestrat) reported

    @Curvingtune @vaqal @Yezzu36 I'm surprised how libertarian UK ISPs have been (speaking from personal experience) I've been with Sky, Virgin Media, Talk Talk and have never been impeded trying to use movie sites.

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @virginmedia when phones are moved to VOIP-only does that mean if my internet connection goes down I will also lose phone service until it comes back?? Follow up - if yes then how are you supposed to report a fault?

  • inawemrsb Leilah Boyce (@inawemrsb) reported

    @martinkelner @virginmedia I cannot believe how bad it is!!! No way of complaining and today a 3 hr wait!

  • mgne71 Mark Gibbons (@mgne71) reported

    Another person I spoke to today couldn't understand my post code and said they couldn't find my account before they cut me off on the phone! I need to cancel a couple of out of contract accounts anyone have the @virginmedia postal address to send I can send recorded letter to?

  • brumlarrr Leigh Brumpton (@brumlarrr) reported

    @virginmedia how crap is your customer service. Tell me to WhatsApp you and it 4 days in with not getting anywhere

  • Em_Kerr Emily Kerr (@Em_Kerr) reported

    @virginmedia hi! I’ve been waiting 45 minutes for a callback that was supposed to be in 15, for an update on an engineer who was supposed to be here before 1pm, who is the fourth person to attempt to install this week. Please can you help me get an update?

  • NEOLPAR NEOLPAR (@NEOLPAR) reported

    @virginmedia I am not bothering to do it. I'm switching and never coming back. Good luck with your abusive practices

  • LallyDav Davinder Singh (@LallyDav) reported

    @virginmedia Well this just keeps on going…. So today I receive a message that @virginmedia need further info from me. I call @virginmedia and now I am told they can’t see any request to port the number and another request is raised and hang up the phone… is there anyone who can help??????

  • ThingsByNik Nik (@ThingsByNik) reported

    @JohnMJames1 @SPGPrescot @virginmedia Good suggestion! All I want to do is give my 30 days notice. It shouldn’t be this hard to cancel. You should be able to click a button when you log in online or send an email.