Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Newham, Dagenham, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, Enfield Town, Brent, Islington, Paddington, Waltham Forest, Hampstead, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 4 hours ago |
|
Dagenham
|
Wi-fi | 17 hours ago |
|
Ilford
|
Internet | 1 day ago |
|
City of London
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
|
City of London
|
Total Blackout | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
-
Francesco Crea (@FcCrea) reported from Tottenham, England@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
-
Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
-
Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
-
Stephen Pemble (@Pemble93) reported from Romford, England@virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.
-
Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
-
Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England@virginmedia Again. Internet just went down.. Useless
-
Sarah Lockett (@sarahlockett) reported from Camden Town, England@VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!
-
Martin Harvey (@MartinH05022087) reported from Watton at Stone, EnglandVirgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
-
nasty nick (@nickpeddle234) reported from Harlow, England@virginmedia any problems in the Cm186 area
-
Modern Eccentrics (@ModernEccentric) reported from Hackney, England@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
-
Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England@virginmedia @MrTClayts It is not. There are no known issues in my area at the moment.
-
Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
-
Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England@virginmedia Again the general internet service is fine but every night without fail between 00:00-01:00 my internet will cut out for about 5/10 mins cutting out anything I'm doing. Be it watching something or playing games with friends. It's infuriating.
-
Keiran Pedley (@keiranpedley) reported from Enfield Lock, England@virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.
-
Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
-
Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan (@Dan68651219) reported@virginmedia They didn’t drop your collegeues out the phone down it was intentional... make no mistake it was not a disconnection, it was an actual “put the phone down” situation
-
MrsB (@MrsB83526837) reported@virginmedia I have been registered with them for years. I had 3 calls yesterday between 7.30 am and 8.00 am pretending to be from virgin regarding poor broadband
-
Lozo (@LozoCN) reported@virginmedia I have and their has been an outage in the area since Friday at around 2am, I’ve signed up for updates for when it’s fixed, I’ve used a lot of mobile data since yesterday morning. I sent a message to you yesterday and never got a response, only got one now when I’ve criticised.
-
Victor Mildew (@DoubtingVictor) reported@virginmedia 2/2 Please stop trying to dodge the issue! It’s not good enough and it’s not acceptable to blame COVID on the fact that you don’t wish to employ sufficient resources to answer your phones. I want you to throttle us back up to what I’m paying for and I’d like to speak to somebody.
-
amanda treacher (@tr_amanda) reported@virginmedia Reducing my service. At this rate think will cancel, I know we are in a pandemic but I’m a key worker and can’t hang on the phone for hours
-
Mark Fletcher (@Frogonastring) reportedIt develops - that conversation got disconnected whilst I had lunch, so I'm back in the queue again. @virginmedia, I think your systems are broken.
-
Kevin Birt (@BirtKevin) reported@virginmedia what is the problem in PA19 post code area? We’ve had no service for more than 24 hours
-
Beatie Edney 💙(freelancer) (@beatieedney) reported@virginmedia I also need to talk to Customer Service do I can leave what do I do?
-
Daniel sumner (@Daniels91769256) reported@virginmedia on hold for over a hour... customer service is terrible
-
jamie lee haynes (@jamieleehaynes) reported@virginmedia Right this is stupid I have been trying to contact you for four days now I got put on hold for over 2 1/2 hours the other day and I’ve still got nowhere I have tried on the forms but I’ve got nowhere either how is this fair