Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Paddington, City of London, Wembley, Islington, Hackney, Harlow, Harringay, Hampstead, Dagenham, Waltham Cross, Newham, Waltham Forest and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Paul Newby
(@paulnewbz) reported
from
Hoddesdon, England
@virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.
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Sav..............
(@savvaschristo) reported
from
Hoddesdon, England
@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grimin@ll¥🇰🇳🇯🇲🇬🇧
(@swmosquito) reported
@virginmedia The engineer ran the virgin line from my neighbours house and said that it was a temporary fix and that he will arrange for another engineer to come out and tun the line properly. This hasn't happened.
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nisha
(@Nish1x) reported
@virginmedia Course a booster is needed, when I have problems every other day. Where wifi just cuts out whilst I’m in a business meeting
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Me
(@roganjoshua) reported
@virginmedia Yes I've been waiting for a contractor to come and resolve this issue, with zero communication from you which means me phoning which was we all know takes an hour to get through.
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nisha
(@Nish1x) reported
@virginmedia No, I work from home and have been since March 2020 and I’ve had problems every other day. I’m looking to switch provider because I don’t get what I pay for, it’s SHOCKING. Currently looking at BT Broadband
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Nicola Zacharia
(@NicolaZacharia) reported
@virginmedia we have been cut off despite us letting you know we weren’t moving and you assuring us you had updated everything- we are all working at home tomorrow- we have spent most of the weekend on the phone to the reconnections team no answer - 103590255 complaint - help
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david campbell
(@campbell501) reported
@virginmedia do you have a number for Sky, your customer service is terrible
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Clare Boswell
(@clarebozzy) reported
@virginmedia Yes! I'm trying to advise of my uncle's death and close his account! It's a bad enough time anyway despite this added stress 😡
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nisha
(@Nish1x) reported
@virginmedia Typical, have to resolve this issue myself rather than you doing your job. Can’t wait to switch provider
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Sebastian
(@mr_basti) reported
@virginmedia Turns out you actually extended my contract by 6 months and increased the bill from £42 to over £80 per month. I cancelled the SIM card in my 14 day window. Your incompetent staff have avoided helping me. Ofcom were very interested and told me VM are renowned for contract issues
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nisha
(@Nish1x) reported
@virginmedia My dad uses it and there has been an issue since yesterday