Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Camden Town, Barking, Newham, Enfield Town, Ilford, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Dagenham, City of London, and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 23 hours ago |
|
Camden Town
|
Total Blackout | 2 days ago |
|
Barking
|
Internet | 2 days ago |
|
Newham
|
Internet | 2 days ago |
|
Enfield Town
|
Internet | 2 days ago |
|
Newham
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
-
Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
-
Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
-
Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia The whole neighbourhood is having this problem .
-
Jessica Tovey (@jessie_tovey) reported from Islington, England@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
-
添柏司 TDP (@tianbosi) reported from Hackney, England@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
-
🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
-
Davey L (@daveybuoy) reported from Hackney, England@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
-
Elise Tapper (@elisetx) reported from Barnet, England@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
-
Davey L (@daveybuoy) reported from Hackney, EnglandWhy is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
-
Antje Southern (@noneybean) reported from Islington, England@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
-
Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
-
Terry Ransome (@Transome77) reported from Ilford, England@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
-
Spinnofflondon (@Spinnofflondon) reported from Camden Town, England@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
-
Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
-
Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
-
Antje Southern (@noneybean) reported from Islington, England@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
-
Davey L (@daveybuoy) reported from Hackney, England@virginmedia Well the forums were useless... now all my virgin services are down, again.
-
Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
-
Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TLBoy (@JustinPierpoint) reported@Thecarmagdriver @virginmedia Sorry, last tweet on this. Sounds like a Radio Times ad but other mesh network products are available. I picked the Google one because the management app had good reviews & I've found it to be great. Install was also very easy.
-
Neil Turner (@tickles_t) reported@virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.
-
Carla Gair (@carlasbnb) reported@virginmedia I need someone in customer services to talk to me directly please.
-
G Kalsi (@GKalsi2) reported@virginmedia Is there update on the cabinet being secured ? We are now having network issues possibly due to the cabinet being on the floor and water (rain) getting into it .
-
Alex 🏳️🌈✊🏿🤘 Blunt (@AWildAudioNerd) reported@virginmedia I also have terrible phone signal here. My third attempt went through and I've got a bot talking to me.
-
Narendra Tailor (@NarryT2016) reported@virginmedia That is what I have done. Your colleague, Chris, tried to bribe me to drop this case. Does that look right to you? Please check the tapes which you have. I just don't understand why you think your customers are stupid. I have also just sent a second email to Lutz Schueler.
-
Kate Pindar (@katedavies121) reportedJoke trying to get a hold of @virginmedia been on hold now for 55 minutes trying to change my package before they shockling try and charge me £135 a month. No help online either as that service is currently unavailable #poorservice
-
Kevin McGuire (@KMcGuire93) reported@virginmedia Having issues with my tivo box. The picture is obscured by pixelated bars every few seconds. I have already tried rebooting the box and no joy. What are the next steps from here. Thanks
-
Matthew Carter (@matthewcarter7) reported from London, England@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
-
G Kalsi (@GKalsi2) reported@virginmedia I’m sorry but this is the same response I have been getting from the call centre when I’ve called and logged this and on Twitter . Like a lot off people I’m working from home and can not afford wifi to go down . Virgin media has not in the last month come out and resolved this