Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Camden Town, Hampstead, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Harringay and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Sunny Deo
(@sunnydeo) reported
from
Enfield Lock, England
@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
-
Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
-
Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
-
Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
-
A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
-
A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Hughes
(@paulyh75) reported
@virginmedia can you help please, getting extremely frustrated with your call centres. Am now on my 3rd attempt. Everytime I get through to your advisors they transfer me to another team and then I get cut off. Very poor service so far
-
Naveed Ahmed
(@nav___) reported
@virginmedia Absolutely shockingly useless and lie about everything nothing get done, no promised call backs from agents or managers. ongoing problems since october going around in circles on phone and live chat.
-
Katie~Lou
(@c17yb8b3) reported
@virginmedia Yes I have all channels on my service, I requested for 1 TiVo box to be removed 2 weeks ago, spoke to someone before who said it’s not been processed, it doesn’t work for on demand services either it’s driving me mad! £111 a month I’m paying :(
-
Hils Muston
(@HilsMuston) reported
@virginmedia Hi Automated service reports there are issues or send signal to reboot gear.Many households affected re home educating/ online courses (losing pre paid lessons) Facetime calls with sick ageing family.Totally unsatisfactory.
-
Edgey-cuchi
(@Zireael170) reported
@virginmedia Okay thanks, regarding my issue isn't there another way instead of calling again? Because I don't think that will work
-
Shannon
(@shannonnn1998) reported
@virginmedia do I have to cancel my existing phone when I get my new phone?
-
Kieran
(@Kieran721) reported
@virginmedia They said they would monitor the outside box for a week, which does not help my internet at the moment.
-
Carina
(@calg1995) reported
@virginmedia I did, it says Virgin Media has identified a problem within this area but the latest they’ll fix it 12:30am
-
Si Smith
(@sjslfcforever) reported
@virginmedia I’ve been trying to get through to you on the phone about the coverage at home the signal is rubbish upstairs and that’s with a booster the signal keeps dropping out daily and yes it’s annoying especially as my daughter is at home trying doing college work.
-
Edgey-cuchi
(@Zireael170) reported
@virginmedia They've already looked into it and said there wasn't a problem though, I'd rather not spend 2 hours on the phone again to just get told "just wait until its resolved"