Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 11/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Harringay, Hackney, Waltham Forest, City of London, Newham, Dagenham, Romford, Woodford Green, St Albans, Chingford, Paddington, Enfield Town and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHarringay Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • Laurad0707 Laura (@Laurad0707) reported from Broxbourne District, England

    @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • mparsons43 Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England

    @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • sousax_x XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • tonyps1977 Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • RobbieSpice89 Robbie_Spice (@RobbieSpice89) reported from Paddington, England

    So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • brobbo55 robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • BeckyKellyNews Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • sousax_x XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @virginmedia no service at all EN8 0DZ and cant gwt onto your website

  • gashead Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • bendog90 Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • HalloweenJack55 Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • manan2661 Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jagmucka Tomas (@jagmucka) reported

    @virginmedia Enough your sorry, do something better than sorry, worst internet service ever

  • bucko41 Mike Buckley 🇬🇧 (@bucko41) reported

    @kyny01 @virginmedia Big outage here in the North West

  • NickTasker70 nick tasker (@NickTasker70) reported from Plymouth, England

    @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

  • _eve_jb TheBoroughMidwife (@_eve_jb) reported

    @virginmedia after being on hold for ages and finally getting an answer your customer service agent has now hung up on me and does not call back!!!! #virginmedia

  • cfcK4Y 🕷 (@cfcK4Y) reported

    @virginmedia can you fix your wifi FFS man. I am a business customer that paying the highest possible price for wifi that is worse than EE. Fix up bro

  • AndyHarv1 AndyHarv (@AndyHarv1) reported

    @virginmedia We have been getting up to 5 nuisance calls “from” You, HMRC & more, plus silent calls. They “appear” to be National and International . Replies to a post on fb reveals several friends also on VM are now in the same position! Another VM leak?!? What is the solution?

  • bucko41 Mike Buckley 🇬🇧 (@bucko41) reported

    @virginmedia big outage in my area CH66

  • rhewitt85 Ryan (@rhewitt85) reported

    @virginmedia HELP! I have major internet issues I have spoke to 5 different customer service people, no one has managed to fix it and when I ask to speak to a manager I get cut off I have spent nearly 2 hours on the one so far today and 1.30 yesterday. I need a new hub!

  • ColBell8 Colin Bell (@ColBell8) reported

    @virginmedia I finally got through to someone. They said you haven’t got any pods and haven’t for months. They actually suggested I go and buy a third party WiFi booster to fix your service!! Incredible.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!