Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/29/2024 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ealing, London, Hackney, Belsize Park, Camden Town, Islington, Walthamstow, Harringay, Edmonton, Ilford, Colindale, Wood Green, East Ham, Finchley and Tottenham.

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City Problem Type Report Time
United KingdomEaling Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomBelsize Park Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • leigh_jacqui Junojac (@leigh_jacqui) reported from Enfield Lock, England

    @virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!

  • PopePower William Pope (@PopePower) reported from Walthamstow, England

    @virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • Luke_Arch3r Luke Archer (@Luke_Arch3r) reported from Camden Town, England

    Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!

  • andryt1981 Andry T (@andryt1981) reported from Enfield Lock, England

    @virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    @virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now

  • prashthambi Prash (@prashthambi) reported from City of London, England

    @virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer

  • AngusTeee Angus Teee (@AngusTeee) reported from Paddington, England

    @virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.

  • GeoffSp Geoff Speed (@GeoffSp) reported from Ealing, England

    @richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @dawnbensonart @virginmedia Me too. Exact same issues.

  • Will_Watson99 Will (@Will_Watson99) reported

    @virginmedia Internet came back at about 4am, work didn't upload till 7am because the connection was only 1mbps. Now we are back to the internet we usually have that goes down 5 times a day.

  • jacklb25 Jack (@jacklb25) reported

    @virginmedia is such a crock of ****. 4th day lost Internet for over 3 hours starting from 4 pm. Sorry excuse of a WiFi provider if you're looking to switch. Don't recommend.

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @shnoozlum @virginmedia Me too. Exactly the same service. @virginmedia

  • elmojay123 Jenni Jones (@elmojay123) reported

    @virginmedia wish I’d never phoned them and stayed with sky, appalling customer service, managers that ignore you then put the phone down

  • FrayHopeNoble Fray Hope (@FrayHopeNoble) reported

    @virginmedia Hi, my hub was delivered on the 8th April, I set up my contract over the phone maybe a week before that and I still haven’t had any confirmation of my account number or seen a copy of my contract - serious issue, please advise?

  • ariannemark Ariann V (@ariannemark) reported

    @virginmedia Charging my brother a £230 cancellation fee as he is having to move home due to job loss because of covid and you do not supply his new address! Classy move Virgin kicking someone while they are down. Absalolutley disgraceful.

  • allannarose Lana❤️ (@allannarose) reported

    @virginmedia never again! I've been trying to contact you for a month and I can't get through. My services haven't worked properly since january and I've been wanting to cancel my contract and now I'm being charged £114. Its so bad I've ended up changing provider

  • ddjanders Daniel Anderson (@ddjanders) reported

    @sky your broadband is shocking......your app says I have fast speed but an independent broadband speed test claims my internet speed is slow! Absolutely crap. @virginmedia please get us connected @ NN14 as sky are scammers.

  • arattai420 அரட்டை420 (@arattai420) reported

    @virginmedia tried to contact ur customer care . Unable to reach . Please provide your number for text service . Wish to end my contract with your worst broadband service. Do not wish to renew