Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Woodford Green, Walthamstow, Ilford, Enfield Town, Islington, Buckhurst Hill, Hertford, Welwyn Garden City, Waltham Forest, Barnet, Elstree, Borehamwood, Camden Town, and Waltham Cross.

City	Problem Type	Report Time
Hackney	Wi-fi	24 minutes ago
Woodford Green	Internet	8 hours ago
Hackney	Internet	20 hours ago
Walthamstow	Wi-fi	1 day ago
Walthamstow	Total Blackout	2 days ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 4 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Stewart Daniels (@Editmonster) reported 6 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Lloyd Child (@islingtonlloyd) reported 11 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  marco salamone (@marcones87) reported 15 minutes ago from Haringey, England

  @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 21 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Dionne (@dionnepat2000) reported 23 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  raimundo vazquez (@raimundo) reported 25 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  Peggy Dyer (@Mrspdyer) reported 28 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  therealmasonbrown (@GodofwarBrown) reported 31 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Mark Kelly (@GlueWhichBinds) reported 35 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  John Sanderson (@SanderjoJohn) reported 40 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  James Brown (@JammieBun) reported 42 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Derrick Brown (@DerrickSWB) reported 43 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Uptown entertainment discos (@Uptowndiscos) reported 49 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 50 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  Jacob Smith (@JacobWSmith10) reported 50 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 56 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Paul Lewis (@paulstevenlewis) reported 57 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Peggy Dyer (@Mrspdyer) reported 59 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Lloyd Child (@islingtonlloyd) reported 59 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Oldershaw (@OldershawC66563) reported 2 minutes ago

  @premnsikka I. Found it impossible to cancel my account with Virginmedia by telephone - so sent a signed for, registered letter to contact address on their website and cancelled standing order - no further contact with Virgin media

• 
  NewsTongue (@NewsTongueX) reported 3 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period

• 
  Lyn Prodger (she/her) (@Prodgey) reported 4 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  Slimfit (@iSlimfit) reported 5 minutes ago

  What’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.

• 
  Ibam (@imzyii) reported 9 minutes ago

  @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

• 
  Tom (@tomofsydenham) reported 12 minutes ago

  @Ofcom Good. Virgin media have dreadful customer service. I am very glad to no longer be a customer of theirs.

• 
  Roskoe (@Roskoe9) reported 13 minutes ago

  @BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer

• 
  Christian Smith (@SmithChristian4) reported 13 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  David Middleham (@DaveM_1992) reported 14 minutes ago

  @whild13 @virginmedia Just been on radio 2 about them, how poor they are

• 
  NTANTU (@NtantuNow) reported 16 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!