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Virgin Media

Virgin Media outages and service status in Waltham Cross, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Waltham Cross, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 29, 3:19 PM GMT+1.
  • 70% Internet (70%)
  • 15% Wi-fi (15%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Waltham Cross come from postal codes EN8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 29: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Elstree, Welwyn Garden City, Ilford, Borehamwood, Camden Town, Woodford Green, Waltham Forest, Enfield Town, Waltham Cross, Islington, Harlow, Harringay, Hertford, and Barnet.

CityProblem TypeReport Time
Hackney Wi-fi 1 hour ago
Elstree Wi-fi 2 hours ago
Welwyn Garden City Total Blackout 4 hours ago
Hackney Wi-fi 11 hours ago
Hackney Internet 18 hours ago
Hackney Wi-fi 21 hours ago

Nearby cities with recent reports

Hackney

35 recent signals

1 hour ago
Ilford

3 recent signals

2 days ago
Camden Town

3 recent signals

2 days ago
Harringay

3 recent signals

5 days ago
Enfield Town

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • KathyB05775264
    Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • stuart_foy
    foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

  • markcatchlove
    Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • marcones87
    marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • HalloweenJack55
    Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

  • Michael73942063
    Michael Butler (@Michael73942063) reported from Welwyn Garden City, England

    @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia No advice at all as to what the issue is. Still not fixed.

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • JammieBun
    James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulfoster_64
    Paul foster (@Paulfoster_64) reported

    @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

  • stefan655
    🐺 (@stefan655) reported

    @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

  • mikael_gatfi
    Alexander Stone (@mikael_gatfi) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

  • ClassicKatyy
    ClassicKatyy ✌️ (@ClassicKatyy) reported

    @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

  • carrie_walsh_
    Carrie Walsh (@carrie_walsh_) reported

    @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

  • duncanpemberton
    Duncan P⭐️⭐️ (@duncanpemberton) reported

    @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

  • sparky0710
    Mark Aitken (@sparky0710) reported

    @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.