Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Dagenham, Hackney, London, Enfield Town, Waltham Forest, Paddington, Newham, Stratford, Romford, City of London, Barking, Wembley, Islington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Dagenham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Steve Martin
(@HarlowGooner) reported
from
Harlow, England
@ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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chloe🌼
(@chl0emariexo) reported
from
Harlow, England
Definitely switching internet provider in the new year, nothing but problems with @virginmedia idk how many routers we've had but soon as we leave the room it's in, we get literally no signal. Ridiculous prices for something that doesn't even work!😤
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Corr
(@RyanCorr) reported
@virginmedia Hi, can someone DM me - I have never been able to log into Tv go. Says use a main account not a sub account. I only have 1 registered email with you guys.
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Col.stavoess.
(@WhitingColette) reported
@virginmedia need to raise a complaint, WiFi has been upgraded and intermittent WiFi since , new hub still issues , technician booked to be cancelled by virgin texting the fault is fixed. 3 attempts at getting through to be cut off each time after an hour on hold.
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Charl 🌹
(@TheRealCharlP) reported
@riacphotography @virginmedia Awful that!
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simcfc ctid
(@simon1703) reported
@virginmedia il try 2ndsince 24 nov I have been trying to contact you in relation to a letter received from you asking if complaint ref COM104318697 still exists, since then I have been on/off with chatbot and still no success, can a human please get in touch ASAP as I am now 🤬!
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Richard Greasby
(@rgreasby) reported
@moreton_george @virginmedia You're right George. Putting someone on hold for 55 minutes without going back to them once to check they are still there, explaining what is going on, etc etc is just utterly utterly poor service.
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S💕
(@StaceyM50147063) reported
@virginmedia The whole internet is down...and the tv...I have tried ringing. Emailing.
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Adam Boix
(@TheBoixy88) reported
@virginmedia Seems like no one in your sales department is interested in helping us and our neighbours get connected to your network…never had to chase a company before that I’m trying to give money!
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Eagle_Eyes85
(@Eyes85Eagle) reported
@virginmedia Iv been on hold for an hour and a half while someone checks the dates for delivery of box's... is this a fault should I hang up? Im too scared 😬 even the on hold music has gone quiet
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DarioG
(@daG_76) reported
@virginmedia Love your service, after months of issues, get through to someone who convinces me to stay with a great deal on a new package! Only to phone back two days later and climb back down @vriginmedia honestly the worst. Total Waste for frikking time.
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Bet & Li
(@BetLi16) reported
@virginmedia awful service from you over the installation! Engineers who lie and now another 24 hours after a days work has been missed !!!