Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/13/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Romford, London, Ilford, City of London, Paddington, Hackney, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay, St Albans, Harlow and Waltham Forest.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • casterazucar Caster Azucar (@casterazucar) reported from Hackney, England

    @virginmedia any chance of a day without the internet going down? We're out again on EL5

  • FunkyJazzMuso Mike Malan (@FunkyJazzMuso) reported from Tottenham, England

    @virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail

  • NatalieEllenO Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England

    @virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2

  • Annalisalisetta Annalisa (@Annalisalisetta) reported from Islington, England

    @virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • nixearle Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals

  • bobbybirchall Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet

  • amrat_patel_100 Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • Poupina__ 🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • sam_l43 (sam)urai (@sam_l43) reported from Hackney, England

    @virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia absolutely shocking service for my parents again from virgin

  • djsdotsv DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ke_payne KE Payne (@ke_payne) reported

    Hi @virginmedia I keep getting texts asking me to confirm an installation on 17/02 but you're sending the texts to the wrong number as I'm not a customer & I'm not getting Virgin Media installed. Tried ringing customer services but they need an account number. Help?

  • Ryan_Corfield Ryan Corfield (@Ryan_Corfield) reported

    @virginmedia There’s no other issues just while using my laptop. What would you advise

  • LBS38810 🏴󠁧󠁢󠁳󠁣󠁴󠁿Linda (@LBS38810) reported

    @virginmedia is there a problem in the G77 postcode my parents have no TV or WiFi?

  • LucyEldridge24 Lucy Eldridge (@LucyEldridge24) reported

    Hi @virginmedia, I’m trying to help out an older relative with her internet. I’ve tried calling but have been on hold for an hour... She received starter pack, but can’t connect, the connection box to the house is really old....please can you advise? Thank you!

  • Chris_West0n Chris Weston (@Chris_West0n) reported

    @virginmedia Hi @virginmedia. Unfortunately not. Been like this for a couple of weeks. We had an on demand issue in our area but that has been resolved and still no channel 2. Restarts and reconnect to the server fruitless sadly.

  • _sophienaylor SOPH🌷 (@_sophienaylor) reported

    @virginmedia okay so been trying to get in touch all morning and can’t get through or speak to someone online, been having problems with our TV channels for a while now and can’t seem to get it sorted 🤨

  • uminski Carl Uminski (@uminski) reported

    Hello @virginmedia anyone there to help? We've had no more than 2mb upload speed on area ref 20 for a few weeks - fix was promised this morning, still no fix! Anyone there? #virginmedia

  • CeranDanis Ciaran Downey (@CeranDanis) reported

    @virginmedia Virgin broadband has made working from home in Cardiff central an absolute nightmare recently. Network has been cutting in and out for the past three weeks. They also make it as hard as possible to find an email or a free phone number for them.

  • caatstca Cat Abbott (@caatstca) reported

    @virginmedia That’s what I’m doing that results in the error. No known issues locally. Seems to have been playing up since we upgraded a couple of weeks ago.

  • lyndiloo55 LyndiLooInLondon 🏴󠁧󠁢󠁥󠁮󠁧󠁿Proud Brit🇬🇧 🇺🇸 (@lyndiloo55) reported

    @virginmedia Thankfully, I managed to get through on the phone, where a lovely guy sorted it all out for me. If I'd had to wait for a resolution from here, I'd still be waiting at xmas!