Virgin Media outages and service status in Waltham Cross, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Waltham Cross, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 27, 12:53 PM GMT+1.
- Internet (72%)
- Wi-fi (20%)
- Total Blackout (3%)
- TV (2%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Enfield Town, Waltham Cross, Hertford, Woodford Green, Harringay, Islington, Ilford, Barnet, Borehamwood, Buckhurst Hill, Harlow, Welwyn Garden City, and Elstree.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 36 minutes ago |
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Internet | 14 hours ago |
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Internet | 23 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
23 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Mel B (@crimimel) reported from Welwyn Garden City, England@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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James Brown (@JammieBun) reported from Enfield Lock, England@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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🆎 (@_Brady1_) reported from London Colney, England@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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marco salamone (@marcones87) reported from Haringey, England@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Paul (@Pauldunfy) reported@ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.
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GW (@GGWilliams72) reported@virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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Frazzz (@FrazzzYT) reportedHouses before, after and across the street from us have access to @WeAreOpenreach full fibre and all the companies but our block doesn't....like come on! Am kinda sick of how often @virginmedia dies out. On off yet again. Yet again complaint submitted
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Misbah (مصباح) (@DocMeezbah) reported@youfibre Well, I have WiFi connection promising 1800 Mbps. Why would I check WiFi speed on Ethernet wire? Last time I checked with @virginmedia it was almost 1Gbps for the promise of the same! #Service is simply not as promised!
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.
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Cherta (@cheetachops) reported@virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed
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youwouldntknowme (@lazylazydude) reported@virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.
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DaZzA (@aLpHaDaZzA) reported@ArtTed___4 You are obviously not a @virginmedia customer then!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney