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Virgin Media

Virgin Media outages and service status in Waltham Cross, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 15 outage signals in the last 24 hours around Waltham Cross, including 15 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 26, 4:35 PM GMT+1.
  • 42% Internet (42%)
  • 40% TV (40%)
  • 10% Wi-fi (10%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Waltham Cross come from postal codes EN8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Ilford, Waltham Forest, Hatfield, Enfield Town, Elstree, Harringay, Camden Town, Epping Forest District, Barnet, Hertford, Hoddesdon, Ware, and Welwyn Garden City.

CityProblem TypeReport Time
Hackney Internet 1 hour ago
Hackney Internet 2 hours ago
Islington Total Blackout 2 hours ago
Hackney Internet 3 hours ago
Ilford Internet 4 hours ago
Hackney Wi-fi 6 hours ago

Nearby cities with recent reports

Hackney

37 recent signals

1 hour ago
Ilford

8 recent signals

4 hours ago
Waltham Forest

3 recent signals

8 hours ago
Hatfield

2 recent signals

2 days ago
Harringay

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

  • wesleyddolly
    Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

  • SanderjoJohn
    John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow District, England

    @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemmajaffacakes
    Gemma Durham (@Gemmajaffacakes) reported

    @virginmedia Please can someone help me i am trying to book an engineer for the Digial Phone Line switch over and ive been sent round the houses for the last hour by your live chat and telephone line 😵‍💫😵‍💫😵‍💫😵‍💫

  • Hoggus17
    Hoggus (@Hoggus17) reported

    @Afcgunner_1886 @virginmedia Is your Virgin box flashing green and not working? I’ve been having issues since 4:30pm yesterday and want to know if it’s us or not

  • celestialdawwnn
    Katy ☆゚.*・。゚☆゚☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported

    @virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Spoke to customer service on Thursday she said new box should arrive soon and the pre-paid envelop is on the way. Success finally... oh no. Pre-paid envelop still not arrived and no sign of box, should be with yodel by now and nothing (8) @virginmedia

  • Notonyournell10
    Dave. (@Notonyournell10) reported

    @virginmedia There should be no need to message you, I called 2 hours ago, your customer service is abysmal.

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job

  • duke_olaf
    DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox

  • olas2007
    pistol (@olas2007) reported

    @virginmedia what is going on with broadband? Incredibly slow, dropping out every other minute, literally.

  • TeessideDCooper
    David Cooper (@TeessideDCooper) reported

    @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.