Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 12/02/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Waltham Forest, Ealing, Newham, City of London, Paddington, Barnet, Harlow, Hampstead, Muswell Hill, Camden Town, Hertford and Romford.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none

  • xenia_ina Xenia Messerschmitt (@xenia_ina) reported from Tottenham, England

    @virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.

  • chrisMU19 Chris (@chrisMU19) reported from Romford, England

    @virginmedia I’ve had no internet for 6 hours. I’ve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad

  • realjonconnor 🔥Jon Connor (No not that one) (@realjonconnor) reported from Islington, England

    @virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating

  • chrisMU19 Chris (@chrisMU19) reported from Romford, England

    @virginmedia Hi, I’m having issues connecting to WiFi this morning. Phone said I had weak security. I updated the security online, the warning message has gone but WiFi still not working. Can you assist please?

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • kilomilesy colin miles (@kilomilesy) reported from Romford, England

    @virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia

  • adammcilrick Adam McIlrick (@adammcilrick) reported from Camden Town, England

    Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammyb603 Samantha Taft (@Sammyb603) reported

    @virginmedia do you have a problem with your Wi-Fi at the moment?

  • karl_fishwick Karl Fishwick (@karl_fishwick) reported

    @vmbusiness experiencing issues yet again connection been on and off all morning DN40 area. Shocking connection quality really.

  • PenniBep twitch.tv/penni__ (@PenniBep) reported

    @virginmedia wireless was going down every few minutes and wired was down the whole time

  • sholpin Stuart Holpin (@sholpin) reported

    How can Virgin media repeatedly lie and change notes to suit, they agree £50 credit due to missed appointments by them and a rubbish service and then say no such agreement was made or discussed. Shocking that they can exploit, avoid virgin like the plague @virginmedia @TheSun

  • RyeBreth RB (@RyeBreth) reported

    @virginmedia Yep, constant lag, buffering, poor WiFi signal (even with booster). Tried all the usual remedies recommended by yourselves and it never gets any better. It's been ok up until when I've recently renewed my contract and then since then it's been woeful to say the least

  • davisady1 Ady Davis (@davisady1) reported

    @virginmedia Apps don't work always technical issues, VM doesn't recognise my number or email address, sens codes, but unable to set up mobile account, been with VM 2/3 months my details not recognised?

  • hoopy91 Steven Gibson (@hoopy91) reported

    @virginmedia I got an email about returning WiFi boosters but I need to keep them. How can I cancel the return request?

  • MissJennifer Jennifer Cox (@MissJennifer) reported

    Be warned anyone posting @virginmedia with problems, I just had a bogus DM from scammers asking for payment details etc... Check the address carefully #scam

  • DoddsieBoy27 Andy Dodds (@DoddsieBoy27) reported

    @virginmedia Day 4....issues still is not fixed! Tried to call, spent 35 minutes on the phone to be passed to '2nd line' who supposedly couldnt hear me and the line went dead! #worstserviceever

  • SCHAudio ✩✩✩SH✩✩✩ (@SCHAudio) reported

    @virginmedia They have admitted their error now it was screen error meaning they shut down my account and the box. Someone is supposed to be sending me a new box today...you really need to sort out your agents lying to people.