Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 05/10/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Leyton, London, Enfield Town, Camden Town, Hampstead, Hackney, Ealing, Paddington, Romford, Islington, Colindale, Harringay, Ware, Edgware and Ilford.

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City Problem Type Report Time
United KingdomLeyton Internet
United KingdomLondon TV
United KingdomEnfield Town Internet
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AljazSkorjanec Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

  • kbray68 Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

  • FergusRose Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • contact400 nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia No unfortunately I have still not resolved this problem

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • jdunnlondon james dunn (@jdunnlondon) reported from Ealing, England

    @virginmedia And it’s down again! @virginmedia this keeps happening

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FcBosh jason alderton (@FcBosh) reported

    @virginmedia your online customer services is the biggest joke in the telecoms industry

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported

    @virginmedia useless as always. Customer service is pathetic, seems it’s my own fault for having a laptop and a phone connected to Wi-Fi during the day and it causing drop outs?

  • smit316 Steve Austin 316 (@smit316) reported

    @virginmedia I raised a complaint 3 weeks ago. I have spoken with your team every day and have been advised a manager would call me back and I am still waiting. Please advise if this is your policy to lie to customers?

  • KellyannBrown10 Kellyann Brown (@KellyannBrown10) reported

    @virginmedia I have just been cut off again after being on the phone for 1 hour and 2minutes. Maybe I'll just cancel my direct debit. I have written a letter but based on my current experience I do not expect a response. I need to have confirmation my 30 days notice which you refuse to give

  • SriramSsundar Sriram (@SriramSsundar) reported

    @virginmedia Whats the security issue with direct messages🤔🤔🤔

  • AdamJorus Adam (@AdamJorus) reported

    @virginmedia That's not what I asked, I tried the methods in the link and they didn't work, I would like additional help to get my services cancelled

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported

    @virginmedia Slow speeds and multiple disconnections each day for past fortnight at least. The service is too unreliable lately. A technician is coming out in a Friday but this keeps happening and sick of having to swap hubs

  • krby8888 kirby (@krby8888) reported

    anyone know fix for virgin media packetloss i’m on ethernet and upload and download speeds are same as normal but been on 5-10% packet loss for past few days ?

  • DollylovesLoves Dolly loves (@DollylovesLoves) reported

    @virginmedia I am unable to speak to someone to cancel my contract.

  • salimarie1 sally jones (@salimarie1) reported

    @virginmedia why do you take so long???? All I want to do is cancel my internet with you Now you have put me back on hold!!Jesus it’s not Krypton Factor 🥵🥵🥵🥵