Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Waltham Forest, Walthamstow, Hackney, Harringay, Barnet, Harlow, Chigwell, Barking, Islington, Camden Town, Hatfield, Enfield Town, Elstree, and Epping Forest District.

City	Problem Type	Report Time
Ilford	Internet	8 hours ago
Waltham Forest	Internet	8 hours ago
Waltham Forest	Internet	22 hours ago
Waltham Forest	Wi-fi	1 day ago
Ilford	Internet	2 days ago
Ilford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Richard (@HalloweenJack55) reported 2 minutes ago from Epping, England

  @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 9 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 12 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 16 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Vijay Jois (@vijayjois) reported 28 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  PAT WEBB (@nan2thou) reported 32 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Lloyd Child (@islingtonlloyd) reported 32 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Niro Knox (@niroknox) reported 37 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Peggy Dyer (@Mrspdyer) reported 38 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Andrew Battle (@andy_s_battle) reported 39 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Derrick Brown (@DerrickSWB) reported 42 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Peggy Dyer (@Mrspdyer) reported 44 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 44 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Helen Reihill (@BBLn15) reported 46 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Stewart Daniels (@Editmonster) reported 47 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  Paul Lewis (@paulstevenlewis) reported 49 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Jonny Paul (@StrummerJonny) reported 49 minutes ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  Peggy Dyer (@Mrspdyer) reported 51 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Peggy Dyer (@Mrspdyer) reported 54 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  Paul Lewis (@paulstevenlewis) reported 54 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean 💙💛 (@SeanSmi59697180) reported 4 minutes ago

  @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 10 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  O2 (@O2) reported 16 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Graeme (@graeme1878) reported 16 minutes ago

  @virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.

• 
  Liam Higgins (@LiamHiggins5) reported 19 minutes ago

  @OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.

• 
  Joshua Oliver (@ashlet87) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 23 minutes ago

  @jen_moxon Their Customer Service, the word ‘service’ doing a lot heavy lifting here, is the worse. They randomly cancelled my DD without notice then bill me for late payment… @virginmedia Nice broadband, sh*t service, will go back to BT at renewal time.

• 
  Mr Nash (@Nasher6328) reported 24 minutes ago

  @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

• 
  TheseColorsDontRun (@truthtellerGB) reported 25 minutes ago

  @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

• 
  Vicky 💖 (@Vicky51308928) reported 26 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable