Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/31/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Hampstead, Hackney, Harringay, Dagenham, Ilford, Wembley, Camden Town, Paddington, Welwyn Garden City, Islington, Ealing, Romford and Barnet.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia Been on call and waiting for 15 minutes. Very poor

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • abeautyclinic Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @virginmedia still with out broadband from Saturday 26/10/19... I really don’t understood what’s happen. Is not possible call and fix problem. I highly don’t recommend your company!!!!

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • ArsenalNexus not orthodox SalafI Muslim (@ArsenalNexus) reported from Tottenham, England

    @virginmedia hi why my internet has been down since 2 pm can you please advise

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..

  • abeautyclinic Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @vmbusinesshelp @virginmedia Engineer spend yesterday 2 h and today 4 h still not working. I trying call so many times. No one pic up phone.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • nordar48 Noreen Darragh (@nordar48) reported from Enfield Lock, England

    @virginmedia No it’s awful

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tom_mcgee99 tom (@tom_mcgee99) reported

    @leelowery96 @virginmedia yeah its same for me mate ill never get any lag any other game, thats on PC too and PS5 i think its just their servers. Usually virgin is perfect when its working and on ethernet its even quicker, wifi we get over 100mbps at least so cant be anything on our ends.

  • jillladelus1 jill adelus (@jillladelus1) reported

    @virginmedia Now Ramon & i did a LOT of talking & although we came2an impass on reaching an agreement. He is WRITING me a LETTER! He wants2 wave the £176.90 & call us done but that's not the point. Money isn't the problem 4me it's a contractual issue. BuT we've cleared the path. THANKU👄

  • DonovanLisao Lisa O'Donovan (@DonovanLisao) reported

    @virginmedia why is the service so bad when I have recently upgraded my service it’s worse now than on the older box

  • devcfc88 dev88 (@devcfc88) reported

    @virginmedia your customer service is shambolic. Left me on hold for 45 minutes then when I finally got through to someone they hung up on me. Was trying to downgrade package but will just cut off at the bank. Far easier

  • AndyLennard Andy Lennard (@AndyLennard) reported

    @virginmedia @usainbolt Amazing. But can you sort out the TV Control App? I’ve updated everything umpteen times and nothing. I’ve deleted and reinstalled, checked network and it doesn’t work. This means my household has to take it in turns to watch their recordings. What’s your app like @skytv ?

  • thenamesyvonne BLM (@thenamesyvonne) reported

    @virginmedia it’s actually not everyday cut out. Especially when I’m doing an exam kmt. DO BETTER

  • BigManBooth Jayson Booth (@BigManBooth) reported

    @BorisJohnson @virginmedia @O2 I sat in the hospital car park receiving a phone call from my wife to say that we had lost our baby CAUSE OF COVID RULES Only allowed 15 people at my mums funeral CAUSE OF COVID RULES “**** The Government And **** Boris ” - Stormzy

  • ChantalYale Chantal Yale (@ChantalYale) reported

    @pkymcr @virginmedia Absolute joke, it's a known issue with the router I have that the WiFi range is rubbish, but they don't do a cover guarantee on that, but their answer to my problem was, I have too many devices running on the WiFi 🤔 but yet the old router didn't have a problem with that.

  • denise_chesters Denise Chesters (@denise_chesters) reported

    @virginmedia As I said I will cancel the SO the property will be handed back the housing association shortly. I feel Virgin have been less than helpful in an already fraught situation

  • ALE55IA20 Alessia (@ALE55IA20) reported

    @virginmedia @mrmerv77 In OX1 Oxford and WiFi is also not working at all at the moment. Trying to check the service in my area but the page won't even work