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Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: City of London, Wembley, Camden Town, Barking, Newham, Enfield Town, Ilford, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Dagenham, and Barnet.

CityProblem TypeReport Time
City of London Total Blackout 6 hours ago
Wembley Internet 1 day ago
Camden Town Total Blackout 2 days ago
Barking Internet 2 days ago
Newham Internet 2 days ago
Enfield Town Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • tilly1969
    susan brunton (@tilly1969) reported from Hertfordshire, England

    @virginmedia no WiFi signal upstairs help !

  • rbdavis
    Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

  • PeterCSK
    Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • letsbhavinu
    H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • LifeOfTy__
    LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****

  • TopWhiskies
    TopWhiskies (@TopWhiskies) reported from Hackney, England

    @virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...

  • jelenaculum
    Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • 1FatKev
    Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.

  • AletheiaYoga
    Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • stevebuzzpearce
    Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • 1FatKev
    Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • mischawatson
    Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • K9Reggie
    Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • Storkybird
    SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • LuminousBeige
    Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • roznan242
    Ronan (@roznan242) reported

    @virginmedia It says no issues !

  • wwendben
    WendyBentick (@wwendben) reported

    @virginmedia No to both. They’re in their 80s. They’ve already paid £180 and they have no service. I think that warrants somebody coming out?

  • pastiepower
    Geraint Thomas (@pastiepower) reported

    @virginmedia Another complaint logged and another day wasted with calls to @virginmedia. Now awaiting another manager callback within 3 days. Can you do more?

  • TheMightyNews
    Steve N. (@TheMightyNews) reported

    @virginmedia So thought I’d try again today and follow this route. 20mins then cut off from call. Called back, 20mins, discussing resolution options, all of a sudden “I need to call you back in 5-10min” 20mins later here I am. No call, no internet. Yay

  • HamSughes
    Sam Hughes (@HamSughes) reported

    @virginmedia Yes, it has not solved the issues

  • adypackham
    ady packham (@adypackham) reported

    @virginmedia Hi Im having major problems with my broadband today & have lost a days work as a result. Are there issues in Worthing today ??

  • rorygee3
    rory gee (@rorygee3) reported

    @virginmedia been on the phone for 43 minutes and then cut off AGAIN was told 2 hours ago someone would call me straight back, PLEASE CANCEL MY CONTACT

  • KSinghLDN
    K Singh (@KSinghLDN) reported

    @virginmedia how are you this bad? You make me call because your website is useless, go through automated steps and then text me a link that is no help and end the call? I've heard your customer service is **** but I didn't expected it to be this bad.

  • glynn_lauren
    Lauren Glynn (@glynn_lauren) reported

    @virginmedia Thank you but im advised the same thing to do each time, it's never that and I don't know how to fix it given how much we pay you each month!

  • benrufc17
    Benrufc18 (@benrufc17) reported

    @virginmedia bad internet in s13 keeps going off and on again