Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Paddington, Hackney, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Harringay and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah-Jayne Birch
(@SarahJayneBx) reported
@virginmedia Well I’ve still heard nothing and seeing as you’ve not asked for the account details I fail to see how you are doing anything- other than blowing smoke which is EXACTLY our problem with your service
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Meg Irving🕷️💙 ❄️ 🇪🇺 🇵🇸🐇🧶🧵🐦🌼
(@CallyOrange) reported
Anyone managed to cancel their Virgin Media account (@virginmedia) without being driven mad in the process?
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Ian Houghton
(@Ian_H_007) reported
@virginmedia Hi guys, seem to have lost our blocked landline caller ID. Can you help get our number so it doesn’t show to those we call pls. Thx
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brett cordle
(@CordleBrett) reported
@virginmedia yet again shocking service. Install delayed for a further two weeks, that will be 6 weeks from the original install date. Do the right thing and give your customers honest answers.
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Keith
(@KeithDav_) reported
@virginmedia your website has no option to ask for help without getting stuck in a loop, so here I am on Twitter... I want to know why the deal I am clicking, which states it includes "50% off for first 3 months", isn't applying the discount when I continue through to my basket
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Hayley Allen
(@HayleyBelfast) reported
@virginmedia persistently bad or no phone reception since you switched networks. I have no signal within a 2 mile radius of my home so can’t call customer services. Can’t log into app and WiFi calling not working either. How am I supposed to get help?
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Ben Cheetham
(@BforBen) reported
@virginmedia can you help track a home broadband speed upgrade please? Placed an order on Monday via website, received order email with estimated activation date of today. It doesn't seem to have been actioned yet and no further info.
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TonyParker
(@__Tony___) reported
@virginmedia I’ve tried to login to virgin connect app it says wrong email and password typical virgin service not working I’ve logged into my bill account and have all details last name, account number, not sure what area code I put in I did put 1 but it’s failing can someone sort this
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Cal
(@calhmck) reported
@virginmedia 60 days with no internet… terrible customer service. Haven’t responded to our complaint which was sent in February. Keep getting palmed off on the phone. Pish
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The House In Town
(@TheHouseInTown) reported
@virginmedia utter incompetence reaches new heights. All wiring & boxes installed weeks ago, and now you tell me you can’t provide me with a service. Also signed with VM business weeks ago & they don’t reply to calls or emails. Bangalores finest strikes again!