Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Harringay, Woodford Green, Enfield Town, Hertford, Chigwell, Waltham Forest, Waltham Cross, Islington, Barnet, Borehamwood, Buckhurst Hill, Harlow, and Welwyn Garden City.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Hackney	Internet	4 hours ago
Hackney	Internet	7 hours ago
Ilford	Internet	7 hours ago
Ilford	Internet	13 hours ago
Hackney	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 4 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  Helen Pinkers (@Barchetta66) reported 4 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Paul Lewis (@paulstevenlewis) reported 4 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Helen Reihill (@BBLn15) reported 9 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Helen Reihill (@BBLn15) reported 9 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Grant Osborn (@Gosbo68) reported 12 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Lloyd Child (@islingtonlloyd) reported 22 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Peggy Dyer (@Mrspdyer) reported 24 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Annie Caird 🌻 (@AnnieCaird) reported 26 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  James Brown (@JammieBun) reported 26 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Vignesh (@mistervickster) reported 28 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Mariachiara (@mariesnotcool) reported 30 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Michael Butler (@Michael73942063) reported 31 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Laura Cook (@LauraVCook1980) reported 32 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  Nick Blackburn (@Omnomnick) reported 33 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Ella A Cutler (@angelstorm13) reported 37 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  🆎 (@_Brady1_) reported 40 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

• 
  Manny Montanaro (@MannyMontanaro) reported 57 minutes ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  Peggy Dyer (@Mrspdyer) reported 59 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Ella A Cutler (@angelstorm13) reported 60 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Fleming (@KarenFleming36) reported 2 minutes ago

  @virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!

• 
  Blake Plastering® (@BlakePlastering) reported 3 minutes ago

  @virginmedia Please help: Tell me why bill 25th July 2026-26th August bill Cycle was billed at £79.34. My subscription is £52.95. Does this mean you charged me penalty Fees or other charges at cost total £26.39 / is this fee representative at x 1 month bill cycle or other? Why?

• 
  Mike Kennelly (@mvkennelly) reported 4 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  Damian Hastie (@DamianHastie) reported 4 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Jay (@_Jay_1992) reported 4 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

• 
  GW (@GGWilliams72) reported 6 minutes ago

  @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  amc (@flabcab) reported 7 minutes ago

  @CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.

• 
  Chris Tindall (@chewytheleftie) reported 12 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  Martin Whelan (@mairtinofaolain) reported 13 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  Robert Grieve (@robert_grieve) reported 13 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺