Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Islington, Hertford, Waltham Forest, Elstree, Enfield Town, Barnet, Harlow, Potters Bar, Harringay, Epping Forest District, Woodford Green, Walthamstow, and Buckhurst Hill.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Hackney	Internet	4 hours ago
Hackney	Internet	6 hours ago
Islington	Internet	8 hours ago
Hackney	Wi-fi	11 hours ago
Hackney	TV	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 3 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Manny Montanaro (@MannyMontanaro) reported 5 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Ella A Cutler (@angelstorm13) reported 8 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Carlo (@Pegnarista) reported 10 minutes ago from Stanstead Abbotts, England

  @virginmedia No advice at all as to what the issue is. Still not fixed.

• 
  Peggy Dyer (@Mrspdyer) reported 14 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Nick Blackburn (@Omnomnick) reported 20 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Michael Butler (@Michael73942063) reported 32 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Helen Reihill (@BBLn15) reported 37 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 38 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Derrick Brown (@DerrickSWB) reported 44 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Mira Burton (@MiraBur44156853) reported 46 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Graeme Puttock (@GraemePuttock) reported 47 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 52 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Rebecca Gould (@beccaleigh99) reported 53 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Helen Reihill (@BBLn15) reported 53 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Paul Lewis (@paulstevenlewis) reported 58 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  James Brown (@JammieBun) reported 59 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine Walsh (@mabaker_moz) reported 4 minutes ago

  @virginmedia this is the third time this has happened in the last couple of weeks. And 2 days in a row. When is estimated restoration time ? When you check service checker in line it says no issues but I called and it was confirmed

• 
  Dan🥷 (@_DanJbh) reported 5 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"

• 
  olliebrady (@BradyOllieBrady) reported 5 minutes ago

  My Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE

• 
  A.Brown (@_DundeePerfect_) reported 11 minutes ago

  @Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests

• 
  Chris Hopkinson (@chromaphotog) reported 13 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 19 minutes ago

  @shashpatel23 @virginmedia @HopeForTo Honestly, it’s a joke! Saying 8:07pm fix time here in Birmingham! If I hadn’t been forced to upgrade my V6 box to 360 software I’d still be able to access the tv channels!! But because 360 relies on wifi connection I can’t get any tv!! 🤯🤯😡😡

• 
  Mark Burke (@MSBurkey) reported 23 minutes ago

  @virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!

• 
  Emily Atkins (@bahallathegreat) reported 25 minutes ago

  @mariah56_c @virginmedia Mines just gone down so not happy

• 
  Samuel (@samhardiman92) reported 26 minutes ago

  I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 27 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.