Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/11/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Newham, Ilford, Paddington, Wembley, Dagenham, Camden Town, Harlow District, City of London, Romford, Barnet, Woodford Green and Chigwell.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIslington TV
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • GlueWhichBinds Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • MSiewniak Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • stuart_foy foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • GodofwarBrown therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia You are the worst internet provider in the country. Your technical support guy: ifran told us that VirginMedia don’t support VPN and you shouldn’t use VPN for work from home. Why did not you mention this in the contract

  • ClementsJ Jamie (@ClementsJ) reported

    @virginmedia Hi, second day running intermittent internet, out for hours at a time. Check service status and it keeps saying everything is fine. How do I report the problem? #virginmediadown

  • StuartAParker Stoo Parker (@StuartAParker) reported

    @vmbusinesshelp @vmbusiness OK, I’ll play the game again. I’ll report back here with how well they did resolving the issue.

  • ThatMattyG23 Matt (@ThatMattyG23) reported

    Anyone else having problems with @virginmedia my whole TV & broadband has completely gone down 🙄

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia , why internet is more unstable when we are in zoom or teams call? What is the use of 350MBPs or 1GBPs connection? Most unreliable provider.

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia What about zoom and Microsoft teams calls. You also don’t support them? Then what is the use of your advertised high speed? Most unreliable and unstable service and the worst customer service

  • LSleinius Lukas Sleinius (@LSleinius) reported

    Hey @virginmedia, we’ve been offline since 10pm last night and after phoning your support this morning we were promised a callback from virtual technician within 4 hours. It’s been over 4 hours now and nobody called us back. Can you help please?

  • lisalouann Lisa Martin 🤍🖤 (@lisalouann) reported

    @virginmedia 4) I will be cancelling my contract and moving to Sky as you are not providing the full service we are paying for. From a very dissatisfied and unhappy Virgin customer with over 16 years’ loyal service to you! Please respond.

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia When myself and my wife both are in teams or zoom call, we are facing issues after a few minutes. We are also finding issues when connected to VPN. Your technical service guy told us that you don’t support using VPN Is it correct?

  • PerturbedMole The Perturbed Mole (@PerturbedMole) reported

    @virginmedia so I’ve run all the tests on my home broadband, but I’m continuing to have line drop outs and streaming on my TV is slow, even off peak. I’m trying to work from home and also keep my kids entertained. Can’t continue. Can I have an engineer around? I have M100 Fibre.