Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Hertford, Romford, Ilford, Barnet, Hackney, Harringay, Waltham Forest, City of London, Newham, Dagenham, Woodford Green, St Albans and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| Hertford |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Sam Morris
(@samorrisuk) reported
from
Walthamstow, England
@virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Could someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reshani
(@Reshani01) reported
@virginmedia Trying to cancel the entire broadband. @virginmedia @VirginHelpUK
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Dorito Bandito
(@KnugenMooMoo) reported
@virginmedia Well 1st one told me ill get be put thru to someone from UK which it wasnt it was someone in Indian then for that one to be rude to me and seem like he couldn't care then when I tried to explain he didn't wanna listen then he said his name and virgin media then hung up on me
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Claudia Money
(@moneyclouds) reported
@virginmedia was promised a call from customer services back in January within 48hrs…still waiting!! Despite having had 2 further phone conversations with a promise this has been escalated!!😡
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Mike Mordue
(@DueMan456) reported
@virginmedia care to explain why I was advised by one of you call centres that's the price rise that I was sent was a mistake and would not affect me so that meant I was unable to cancel my contact even though you sent a letter stating that I could?
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Brett Rann
(@brettrann) reported
@suziesheehy @virginmedia bloody hell that's rude of them. You were too polite.
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Emma Bourke
(@Emmielou25) reported
@virginmedia Virgin tv go. As stated I used to use sky go and had no issues but since switching to virgin and using the tv go app I have constant issues
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Karl
(@darklordkceo) reported
Why is it when I upgraded to the 360 from Tivo that now I've only just started to get problems, all my recordings get deleted and on demand don't play with errors. Apparently by a Google search it seems this is a common thing with 360, are you doin anything about it? @virginmedia
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Bukko McBuckface
(@bukko25) reported
Very poor service from @virginmedia hours on the phone but still no result. Hmmm
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Kiki 🧚🏼♂️
(@couscousmami) reported
Great @virginmedia you raise your prices year on year and yet I still go hours without connection. My WiFi hasn’t worked since last night. I can’t do my work, can’t even print anything, and of course apparently there’s no issues in my area. Sick of you.
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Geoff
(@FullyAwakeRed) reported
@virginmedia have you seriously downed my Internet until 6pm without any warning! Absolute disgrace of a service provider