Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Romford, Islington, Newham, Hertford, Barnet, Hampstead, Ilford, Camden Town, Borehamwood, Enfield Town, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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Ollie Bedborough
(@Ollie_Bed88) reported
from
Enfield Lock, England
@virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻
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Sally Goodland
(@sallygoodland) reported
from
Epping, England
@virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma J
(@EmmaConnolly83) reported
@virginmedia I always have issues! My Internet connection drops out daily
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Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
@VirginMedia you are driving me demented. I've tried your website, your apps, all I want to do is cancel the technician appointment you insisted I make, when it was your outage that was the problem. #fail
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tristansummers
(@tristansummers) reported
@virginmedia forcing telephone lines onto the internet the day after the internet went down all day and you increased prices 13% over inflation means most customers will leave you as soon as they can.
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massimo santoro
(@maxsaint71) reported
@virginmedia I understand that BUT I couldn’t even book an appointment until 10’ ago since your status checker wasn’t working! You’ve lost a customer, of that I’m sure. #VirginMediaoutage #virginmediadown
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Darren chambers
(@ViTo_DEE91) reported
@virginmedia So seeing as nearly every Virgin customer was affected by this, what do you plan to do? A statement perhaps?
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Stephen
(@NehpetS_1) reported
@virginmedia Hi, the service is back up but I'm not happy with the fact that at a time when you are raising your prices above inflation on the back of claiming its to invest in a better service we seem to be having more and more intermitting problem.
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Steve Mc
(@StevieMc78) reported
@virginmedia COMPENSATION does NOT a compensate us though! £2-5 …. Having no or intermittent wifi causes EVERYTHING to stop working in our lives. It then also causes further issues with downloadable content on other sites/ services ( gaming/ services). YOUR issues means more issues 🤬🤬
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Dee Logue
(@deelogue1) reported
@LeePartridge16 @virginmedia Cancel and then sign up as a new customer.
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Niall 🏴💙
(@NiallWXM) reported
@virginmedia I had a second line with another isp for 16 years. I cancelled it three days ago and now this happens. What’s the eta, for a fix?
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Oscar Mukoida
(@MukoidaOscar) reported
@virginmedia This has been going on for 2 MONTHS. I cant do my school work. The TV is always pixilated. I cant use social media. We switched from EE to virgin media and let me tell you it was a BIG MISTAKE. Make us pay a lot per month for horrible customer service and bad network. FIX UP!!