Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Hackney, Ilford, Paddington, City of London, Barnet, Islington, Newham, Camden Town, Wembley, Dagenham, Harlow District, Romford and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Waltham Forest |
Internet | |
| Waltham Forest |
Internet | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
-
owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
-
sheryl wheatland
(@JazzerciseH) reported
from
Harlow, England
@virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻
-
Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
-
Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
-
Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
-
linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
-
Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
-
Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
-
Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
-
linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
-
paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
-
Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
-
Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🇧🇷🇯🇲R.O.L.L.Y #DSRPT #RWD
(@KIGROLLY) reported
@virginmedia hope you guys are Compensating customers who run a business via your network. With high prices you charge for poor unfit service provider.
-
John Wells
(@JPWPhoenix) reported
@virginmedia It keeps coming and going here in Brighton too! My O2 signal’s pretty much non-existent too, so that’s not helping either.🙄
-
The New Shmoo 🇺🇦
(@ImTheShmoo) reported
@virginmedia Yep this has been going in for months now! What is really going on with your network? Time to explaine to your customers
-
La Rantrepreneur..
(@pauldelaney2012) reported
@virginmedia @Saffronflowers Lies it's not working it's a pathetic service, you haven't even got the decency to answer the phone in one of cheap Indian call centres now, I hope and pray that Virgin media goes bust been threatening to leave VM for years but this is final straw.
-
D33JNR8
(@D33Jnr8) reported
So @virginmedia has been having ongoing issues for 17+ hours now, and they keep putting out statements about "some customers" ... it's the whole ******* country you asshats!! Over 12yrs I've stuck with them, and they want us to pay more & more money for this shite?? I'm done!!
-
Ian Martin
(@ian266martin) reported
@virginmedia Signal keeps dropping tesside area
-
Karen Bird
(@KarenBi71316507) reported
@virginmedia Thanks for sending the letter telling me my bills going up..... For an absolute shite service. Wonder if my direct debit will have an intermittent connectivity issue next week lol... Quick to take that eh
-
KarlosFantano
(@karlcfisher) reported
@virginmedia Im not gonna moan as mine never usually go’s off but can you make sure its ok from 8ish till late as im on Battlefield tonight after being at graft all day! I dont want to sit watching tv with the wife in the living room thank you very much!
-
Ian Williams
(@IanTheOracle) reported
@Jaym7t5 @virginmedia In app messages would be useless with no WiFi or signal which was my case.
-
Kimberley Turner
(@kimturner70) reported
@virginmedia Still not fully back on in my area. It’s cutting out and speed is slow when back on