Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Islington, Newham, London, Hackney, Camden Town, City of London, Ilford, Waltham Forest, Wembley, Dagenham, Paddington, Harlow District, Romford, Barnet and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
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Nada Altobaishi
(@Nada_Altobaishi) reported
from
Ealing, England
@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
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Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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Jit
(@jit_singh99) reported
from
Romford, England
I’m a new customer with @virginmedia. Should be getting 200MB download. But literally move 2/3 meters away from router and it drops significantly and device is just buffering. Furthermore trying to resolve this via ur call centre is a joke. Been on hold for 50mins now.
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Jolyon
(@lukejolyon) reported
What on Earth is happening with #virginmedia in North London? Network has been well dodgy this week. Anyone else keep losing connection?
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Jane Kiernan
(@DorothyGale1979) reported
@virginmedia Rang in the end, 40 minutes of being in a queue and 20 minutes of being passed around, 10 minutes of the call person being borderline rude. On the other hand, rang @SkyHelpTeam yesterday, spoke to the most lovely lady who was knowledgeable & helpful. Polar opposites!
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JMTAOG1
(@JMATOG1) reported
Swear down my @virginmedia is down more than it’s up - ******* joke - £121 a month for **** SERVICE
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Alan Manyo
(@MManyo83) reported
@virginmedia just disconnected again.....was connected for 5mins then it went off which it has done for the last 2 days.....this happened everyday for a month not too long ago ive already called the help desk and all that other usless **** you tell me to do just tell me the issue
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Alan Manyo
(@MManyo83) reported
@virginmedia your service continues to disconnect constantly.dont tell me to call the help desk because i did that and they claim nothing is wrong...dont tell me to unplug and replug cause i did that..you guys know the issue so just tell me the problem and skip the bs this time
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Paul Tansom 🔶🇬🇧🇪🇺
(@aptanet) reported
@virginmedia Tech support can't tell me how to change an email password & just keeps repeating that it will sync if I give it 24hrs; with what?. That was after being passed to an automated chat (by real people, twice) that won't let you out of a loop of questions unrelated to the problem.
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Ivan Chambers 🧡
(@AluzionzR6) reported
I work for a company that is 24/7 yet @virginmedia provides a service for millions of people and doesn't have a 24/7 support system. Now I need to wait for 9am to make a call to report a fault from midnight? Jesus Christ
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leah
(@crisslwt) reported
virgin media is the worst wifi network ever it’s literally blocked every free movie site
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the bert
(@smartascarrots) reported
@virginmedia hemel hempstead mobile out still emergency calls only, yesterday your cs advised, its my sim, its my phone, its may have been reported stolen? its the sim and its your local mast. post code hp1 1pp just about to go to EE shop when open for new sim - terrible really
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Tradoch
(@Tradoch) reported
@virginmedia Last night about the time I was tweeting to your colleague. I only raised the issue of the non working email, not the lack of help from your colleague. I may raise that in the call when I get it.