Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Waltham Forest, Hackney, Newham, St Albans, City of London, Paddington, Islington, Ilford, Wembley, Ealing, Barnet, Harlow and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Camden Town |
Total Blackout | |
| Waltham Forest |
Internet | |
| Hackney |
Total Blackout | |
| Newham |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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Lauren © 💅🏼
(@Laurencrabs) reported
from
Barnet, England
@virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Property Pilot 💙
(@tonks1984) reported
@virginmedia Also just got cut off after 45 minutes of holding. NOT GOOD ENOUGH. Can you provide some form of customer service.
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bovver
(@King40657794) reported
@virginmedia really unsatisfactory customer service. Told I was getting a direct line to get my problem fixed, left on hold for an hour. Directed to the same department to start over again. Then asked to hold for another 20 mins AND HUNG UP ON, incredibly bad experience
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Richard brawley
(@Tricky_1984) reported
@virginmedia The ones I have are from the old service
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samantha bowman
(@samsuzbowman) reported
@virginmedia I've currently been sat waiting for customer relations for 3 hours! This is the third timw this week!
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CCPD
(@cicipidi) reported
@virginmedia I've been wasting my time with those useless "advice" services from "Contact Us" page since November. They don't help and there is no actual any way to contact anyone there.
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Prof Richard Johnston
(@DrRichJohnston) reported
@virginmedia hi, I was on the phone to Virgin on hold after being passed to technical, and after 40 mins I was just disconnected without speaking to anyone. Trying to do that while homeschooling and working, so was quite frustrating. Issue is poor Internet for last year! Thanks
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Manish Patel
(@Manish834Patel) reported
@virginmedia Hi, WiFi was on yesterday and has intermittent outage and comes back for a while when I reboot the hub. Any ideas what is causing this
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Rob Wylie
(@RWileECoyote) reported
@virginmedia You worked out what the problem is?
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Richard brawley
(@Tricky_1984) reported
@virginmedia My internet is working fine but connection upstairs is slow compared to been downstairs
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Matt
(@Matt_BVN) reported
@virginmedia broadband has been down in DN15 since 4am this morning. Cannot connect beyond the gateway, internal network is all okay, so its an issue your end. WFH has been almost impossible.