Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/25/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Hampstead, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Camden Town, Wembley, Waltham Forest and Welwyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • medicman2011 Peter (@medicman2011) reported from Loughton, England

    @virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England

    @Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JLawes6 James Lawes (@JLawes6) reported

    @virginmedia currently unable to login online? Getting error DEF01 when trying to login/recover password/email, same error every time! Please help.

  • ppolo99 Mike P (@ppolo99) reported

    @virginmedia There were known issues yesterday but they're supposedly ok now. Engineer appointment booked for Tuesday 😭

  • leomburke Leom Burke (@leomburke) reported

    Awful service from @virginmedia - elderly relative has no landline after storms (uses it for fall monitoring). They have told us earliest engineer is Thursday. This is downright dangerous. Will be advising they move to company that understands what an emergency is!!

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia It’s constant. Connect drops. Wifi drops. Signal cuts out. Slow speed. Interruption. Wifi becomes ‘open’ all of a sudden. It’s so ****

  • hayley_houghton Hayley (@hayley_houghton) reported

    @virginmedia anyone help me, my sky sports app won’t sign in with my details?

  • CryptoYetiBie CryptoYeti (@CryptoYetiBie) reported

    @virginmedia Thank you, you were no help at all.

  • akaliza kalisa (@akaliza) reported

    @virginmedia Your tech support is not helping! i have been with @virginplus for 4 months, they have replaced my modem already, but this did not fix the problem and now, 2 months letter they want to replace it AGAIN! the same stupid process! Just send me a technician to fix the problem!!

  • angela_spencers Angela Spencer (@angela_spencers) reported

    What's going on @virginmedia my mums 80 and has no phone... shes hard of hearing and your staff cannot understand her. She has no phone... cant speak to anyone. I've had to book an engineer but its 3 days away. It's snowing and she can't get out. Poor form!!

  • PeteWiFi Pete (@PeteWiFi) reported

    @virginmedia I did give them a call, they were helpful as always and also baffled why the email was so unhelpful. You still don’t quite match new customer deals for loyal customers which is a shame but we got partway there which is an improvement.

  • sean_wilson87 Sean Wilson (@sean_wilson87) reported

    @virginmedia have had nothing but problems with my internet throughout the last twelve months and paying you a fortune. Completely unacceptable and you refuse to compensate or replace my router at the very least.