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Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Barking, Newham, Enfield Town, Ilford, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Dagenham, City of London, Barnet, and Romford.

CityProblem TypeReport Time
Camden Town Total Blackout 14 hours ago
Barking Internet 18 hours ago
Newham Internet 23 hours ago
Enfield Town Internet 1 day ago
Newham Wi-fi 1 day ago
Ilford Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • CoventryDean
    Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y

  • AllanFenn
    Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia

  • EamonnCurran2
    Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • Br00zR
    Jimmy Dean - on the cover of a magazine (@Br00zR) reported from Romford, England

    @virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.

  • jeverington
    James Everington (@jeverington) reported from Camden Town, England

    @pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.

  • EamonnCurran2
    Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Shame she couldn’t smash your terrible service

  • Sammi__B
    Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • debswild
    DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • foxysue40
    Sue Olszak (@foxysue40) reported from Harlow, England

    @virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words

  • TDarkReaperW
    Tony Wiseman (@TDarkReaperW) reported from Romford, England

    @virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.

  • AndiLDN50
    Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Unlike your service, which never arrives!

  • calmspacecoach
    David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice

  • AndiLDN50
    Andrea Mitchell (@AndiLDN50) reported from Romford, England

    @virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!

  • nigeljcp
    Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    @virginmedia Much like many people’s internet and tv service tonight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RunninOnEmptee
    Runnin On Empty (@RunninOnEmptee) reported

    @virginmedia Crashed twice more, while trying to respond to you, yes i'll give it a go, it's frustrating that yet another day of work is looking lost while I faff about trying to sort it, Prices increase, service get's worse? but thanks all the same🤓

  • finmentalkg
    kate Gibson (@finmentalkg) reported

    @virginmedia I've done that. It's says good signal but I can have a Teams meeting. I have a tp link which I have tried to use to no avail.

  • Robert17502557
    Rob🦇🧟‍♂️🎃 (@Robert17502557) reported

    @virginmedia It says WiFi and broadband is down

  • leanneeemx
    leanne⭐️ (@leanneeemx) reported

    @virginmedia @PaddyV4 My email has now been down for 2 weeks surely this is some sort of wind up 😭

  • paddymedic22
    Andy Patton (@paddymedic22) reported

    @virginmedia Been fed a load of rubish and given a date of the 30th Nov. That means 6 months of a reduced service. I am disgusted Lies and failures from the first engineer. Failed to book the team for the pull through from the second engineer

  • Twiggy
    Twiggy LawsonDBE (@Twiggy) reported

    Apologies to anyone who hasn’t had a reply from us for an email sent.Since last Friday we haven’t been able to receive or send emails. @virginmedia are saying our password is wrong. It is NOT. Please, please @virginmedia fix this problem. Very frustrating. Many complaining!

  • fawndn99
    Kayla (@fawndn99) reported

    @virginmedia Link provided shows none. Your app and text updates show that there’s indeed a problem.

  • luckyScot69
    LUCky LUCiAno (@luckyScot69) reported

    @virginmedia Hello your broadband is down in area G67 and I work from home. Any update?

  • danielchengg1
    Daniel Cheng (@danielchengg1) reported

    @virginmedia About 20 mins after my tweet there were issues with broadband in the local area reported. Around 4pm the connection was back and all was well again but I'm really not happy about the inconsistent service especially when alot of people need the internet for work.

  • deanpcmad
    Dean (@deanpcmad) reported

    @virginmedia Yup just checked, 5PM fix 🙃 This is a business line so what happens with compensation?