Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/21/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Camden Town, Hampstead, Harringay, Wembley, Harlow, Waltham Forest, Welwyn, City of London, Stepney, Dagenham, Chigwell and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_biondani Ian Biondani (@ian_biondani) reported

    @virginmedia Poor planning. An event of this size should be planned for in your web server scaling.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported

    @virginmedia Yes called them several times complaint logged , keep telling me same thing ongoing problem 4 weeks now with limited TV inc Sports which again I’m unable to watch all I want is the svc I pay for

  • elaine_lunn1 elaine (@elaine_lunn1) reported

    @virginmedia Sorry that doesn’t resolve anything I can watch every other channel on my existing box apart from sky sports. Makes no sense. Complaint on its way anyway

  • CTCurry75 C.T Curry (@CTCurry75) reported

    @BBCNews I'm not surprised Virgin Media are involved..Thier app and website are utter shite along with thier customer service.

  • LiamMullan18 Liam Mullan (@LiamMullan18) reported

    @virginmedia There solution was to send me a "WiFi booster" this Is despite living in a terraced house sitting right beside the router and being unable to get a signal

  • CJXFILES2022 CJXFILES2022 (@CJXFILES2022) reported

    @virginmedia We have and am pointing out where they cut it even though they said they never because its right out side of my house. Very angry because I had to cancel podcasts because of it

  • andrewportess 𝙰𝚗𝚍𝚛𝚎𝚠 𝙿𝚘𝚛𝚝𝚎𝚜𝚜 (@andrewportess) reported

    @virginmedia My Mum asked me to phone 150 to get an engineer out to our house as soon as possible because our internet still drops out every few minutes since 5PM yesterday. I was told your 'systems are down and you can't get to customer info, call back in two hours'. Is this true?

  • silvergoatish Marvellous mechanical mountain goat 🐐 (@silvergoatish) reported

    @virginmedia "We hope to fix this by 10 November at 22:15" "Our technician is in your area and is working to fix things."

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • gordoncairns14 Gordon Cairns (@gordoncairns14) reported

    @virginmedia Priority pass app still unable to be accessed - cannot even get to the login page! You would have thought you would of predicted high volume of traffic 🙄