Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/18/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, London, Harringay, Romford, Paddington, Barnet, Ilford, Newham, Enfield Town, Dagenham, Hampstead, City of London, Camden Town and Wembley.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHarringay Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Islington, England

    @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • jameslkelley James Louis Kelley (@jameslkelley) reported from City of London, England

    Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

  • iangambier Ian Gambier (@iangambier) reported from Hackney, England

    @Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Have finally checked on line it says it's still down and a fault has been reported.

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • SemaSemaemma skineuphoria (@SemaSemaemma) reported from Enfield Lock, England

    @virginmedia Why is this network always playing up so unreliable

  • MerveYesilyurt Mary Greenland (@MerveYesilyurt) reported from Hackney, England

    @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

  • FrancesOfficial Frances Reilly (@FrancesOfficial) reported from Ilford, England

    3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyDevereux84 Andy Devereux (@AndyDevereux84) reported

    Wow…cancelling with @virginmedia is totally unprofessional nightmare! Now have THREE! People calling, texting and leaving voice mails…LEAVE ME ALONE!! Worst customer service EVER! Cretins! #poorcustomerservice

  • petecarr14 Peter Carr (@petecarr14) reported

    @virginmedia The 2.4GHz bit is working, but not the 5GHz one, so it's slow

  • ClaireM25621654 ClaireM (@ClaireM25621654) reported

    @virginmedia how can I get my complaint taken seriously instead of having 3 complaint references which are then resolved but the reason given for the complaint is not correct. I’ve written a letter and had two online chats…..what do I do next to get a serious response?

  • JH_747_ J.🇯🇲 (@JH_747_) reported

    Virgin media are actually a joke. Why is my Internet constantly not working.

  • stephy_stephy Stephanie 🌸🇬🇧 XRP 🚀 (@stephy_stephy) reported

    @virginmedia . 10 days broadband operating around 20% of the time. Can’t get through to customer support as queues are through the roof. Please could you get in touch with me.

  • shobhit0411 Shobhit Narain (@shobhit0411) reported

    Really disappointed with the service being provided by Virgin Media business team reg a broadband installation at DE13EF. Even the top bosses of the company don't seem to be bothered about what is going on despite sending several emails. Going on since 08/06. Really appalling...

  • nunners42 James Nunnerley (@nunners42) reported

    @virginmedia It's quite simple - when mine was cut off, so was my elderly neighbour. I've got an engineer coming out tomorrow, can he fix both, without her having to call in etc?

  • B97Emma EmmaB97 (@B97Emma) reported

    @virginmedia We sent a complaint via the portal and its been 28 days. There hasn't been a reply. Who do we get in touch with please?

  • shellc11 michelle cunningham (@shellc11) reported from St Helens, England

    @virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳

  • HanEdwardsOT Hannah Edwards (@HanEdwardsOT) reported

    @virginmedia Yes, neighbours also getting frustrated with this problem