Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/23/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Wembley, Paddington, Harringay, Newham, Ealing, Hertford, Barnet and Waltham Forest.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically

  • TracyTyson TT (@TracyTyson) reported from Stanstead Abbotts, England

    @virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the cm194 area

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Brookmans Park, England

    @virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • ricky_heavens Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AutisticWidower Autistic Widower (@AutisticWidower) reported

    It seems my @virginmedia broadband is down. Apparently if I register the fault and it’s not fixed after two full working days, then I’ll get some sort of refund off my bill… (If it’s off for that long I’ll be moving to another provider!)

  • kweeeeeeenin7 kween💜 (@kweeeeeeenin7) reported

    @hassyafc @virginmedia Still not working! I've had to use 2 days annual leave as I can't connect to the secure network for my work... Are you going to reimburse me for that or just the piddly £8 a day I've been told?!

  • lulabelscloset lisa copley (@lulabelscloset) reported

    @virginmedia Easier said than done with 3 children at home no WiFi no tv. I’m at work so can’t contact the girls as the 4g at home is not good. I won’t be paying for this service that we haven’t received. Three to four days is totally unacceptable

  • AIcolni Andrasi Icolni (@AIcolni) reported

    @virginmedia And the insulting part this was for a neighbours installation why and who gave permission for this work to be undertaken on my property? And cause the damage inside MY side of fence to MY garden Not public path as you say

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • cyouJimmy JH (@cyouJimmy) reported

    @virginmedia So not only is your customer service really bad over the phone and email, its also extremely poor on social media. At least you are consistent.

  • stuartcantrill Stuart Cantrill (@stuartcantrill) reported

    (Me): Erm, but I can literally see the problem at my end (VM): But everything looks OK on our system (Me): That's great for you, but my picture keeps breaking up. Repeat that for almost an hour on the phone – still no engineer appointment. Erm, help @virginmedia? (3/3)

  • lulabelscloset lisa copley (@lulabelscloset) reported

    @virginmedia Still down missed 2 deliveries as the ring door bell has no signal. This is chaos

  • stuartcantrill Stuart Cantrill (@stuartcantrill) reported

    Mon: (Me) Hey @virginmedia, I've got a problem with my TV signal (VM) Sure, we'll send an engineer Tues: (VM by text): You *sure* you still need an engineer? (Me): Yep Thurs: (VM by text): Good news! We've fixed the problem & cancelled the engineeer (Me): It's not fixed (1/3)

  • B3ttina_G Bettina Gimenez (@B3ttina_G) reported

    @virginmedia I was merely providing you more information on the poor service we've been getting, as you requested. We'll follow your team's advice and shop around for a better deal and better quality service