Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Camden Town, Hampstead, Wembley, Waltham Forest, Welwyn and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
-
Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
-
CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
-
CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
-
enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
-
Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
-
Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
-
Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
-
Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
-
KristineGreen 3x🐟 3x🦁
(@krispygreen84) reported
from
Grimsby, England
I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
-
Pádraigh O'Donovan
(@pods_o) reported
from
Garrane, Munster
Fraid not. Virgin Media is down again
-
Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
-
Robert Foster
(@robertfoster77) reported
from
Neillstown, Leinster
The commentator on virgin for this game is a dreadful. Said Firmino header that hit post was out of this world. It was six yards out, should bury it. Athletic second goal was some finish, he says it was average. Wtf #LIVATL #VirginMedia #virginmediasport
-
Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless
-
Samantha 🏴
(@Samyg1) reported
from
Dudley, England
@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password