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Virgin Media

Virgin Media outages and service status in Waltham Cross, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Waltham Cross, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 21, 2:49 PM GMT+1.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 12% Total Blackout (12%)
  • 6% E-mail (6%)
  • 2% TV (2%)

The latest reports from users having issues in Waltham Cross come from postal codes EN8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 22: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Harlow, Harringay, Camden Town, Islington, Hertford, Barnet, Edgware, Enfield Town, Waltham Cross, Hatfield, Barking, Welwyn Garden City, and Woodford Green.

CityProblem TypeReport Time
Hackney Internet 11 hours ago
Hackney Wi-fi 14 hours ago
Ilford Internet 16 hours ago
Hackney Internet 1 day ago
Harlow Internet 1 day ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

8 recent signals

11 hours ago
Ilford

4 recent signals

16 hours ago
Hertford

2 recent signals

5 days ago
Barnet

2 recent signals

6 days ago
Harlow

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • wesleyddolly
    Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • crimimel
    Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • markcatchlove
    Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • JacobWSmith10
    Jacob Smith (@JacobWSmith10) reported from Camden, England

    @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • stuart_foy
    foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nimohally
    Nim O'Hall (@nimohally) reported

    @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

  • montesdeocapj
    Pedro Montes de Oca (@montesdeocapj) reported

    I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

  • karlheaney1978
    karl heaney (@karlheaney1978) reported

    Internet down and no information!!! North Ayrshire @virginmedia

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

  • NineIsTheNumber
    Elka (@NineIsTheNumber) reported

    @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

  • adamebond
    Adam (@adamebond) reported

    @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

  • robert_grieve
    Robert Grieve (@robert_grieve) reported

    Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

  • helenxbedford
    Helen Bedford (@helenxbedford) reported

    @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service