Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Enfield Town, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Newham, Dagenham, City of London, Barnet, Romford, and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Wi-fi | 5 hours ago |
|
Enfield Town
|
Internet | 17 hours ago |
|
Brent
|
Internet | 1 day ago |
|
Camden Town
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Khemical (@khem21766391) reported from Ealing, England@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Shaomeeng (@shaomeeng) reported from Walthamstow, England@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, EnglandMorning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Shaomeeng (@shaomeeng) reported from Walthamstow, England@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
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Jenny Haines (@Murrony) reported from Islington, England@virginmedia what a terrible customer service experience
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Khemical (@khem21766391) reported from Ealing, England@virginmedia internets down again.. is there an outage?
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Khemical (@khem21766391) reported from Ealing, England@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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Shaomeeng (@shaomeeng) reported from Walthamstow, England@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simone (@MidniteKaos) reported@virginmedia Em it’s fine thanks, finally got a call from someone who after cpl months of trying resolved the issue Apart from that guy Bill Wilson the service been shocking. Like appreciate you’ve responded but I tweeted several days ago!!!!
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Will (@Daneravnos) reported@virginmedia @virginmedia what a shower of 💩 three months for an installation tut tut well I’ve now gone to sky, you had your chance and you blew it. I’ve been with you since 2003. What has happened to Virgin they have gone down hill.
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John Mulgrew (@newsmulg) reported@RobertMulligan5 @virginmedia There's never any 'issues' on the Virgin outage map, too.
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Claudette Hewitt (@Claudette966) reported@virginmedia Apology accepted. Service is back on.
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Ian Rabone (@Link_SSZ) reported@virginmedia What's going on with your mobile network? Its been days of my signal completely dropping out and having to wait minutes before the signal comes back, cant even use the mobile broadband.
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Ronald Timmons (@ronnyboy71) reported@virginmedia Can't get an engineer to attend why we had poor broadband service for a year. But after we cancel send an engineer within a week to collect the old equipment. What a terrible company you have become
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Steve Cox Esq. (@stevecox2008) reported@virginmedia It’s been better - but some occasional issues with streaming via smart TV apps and phone speeds.
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Robert Smith (@rmmsmith) reported@agmshankar @virginmedia Same with me Giri, service quality and reliability in inverse proportion to size of monthly bill. VM very difficult to contact
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Biggleboggle (@Biggleboggle3) reported@virginmedia Well my contract changed 8 Jan 2021. The first month was an odd figure to allow for change mid-month. The 2nd month £86 which was correct. Now its £90. I was assured the new contract would remain the same and it included latest price change. Can't get any help on the phone