Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barking, Ilford, Hackney, Waltham Cross, St Albans, Hampstead, Harringay, Paddington, Wembley, Islington, Leyton, Romford, Dagenham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naz
(@ennayyzed1) reported
@virginmedia how can you not have a complaint department or someone who makes external calls when it comes to your customers. Do you not put your customers first? I do not wish to speak to a robot on WhatsApp.
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Char Louise
(@CharlotteChappy) reported
@virginmedia Hi, I'm a new customer with my service & contract starting tomorrow but I haven't received any of the hardware yet so I'll be without any services. Can you sort this please? I chose delivery earlier in the week but nothing has been delivered. Not a good start!
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musk rice
(@MuskRice) reported
@LisaW0906 @virginmedia Go message @frank_cyberspy for help
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Naz
(@ennayyzed1) reported
@virginmedia I’ve got through to so many agents and not 1 even tried to do their job. I am shocked. Not 1 person used their initiative to take charge or help me.
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Kiseki77
(@Kiseki717xov) reported
virgin media i’m really mad at you😡 why can’t you just let him fix the network😡
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Ritchie
(@LibertyVsState) reported
@virginmedia Our internet has dropped more than 29 times in the last month, We've had two engineers out and no fix. I wanted to raise a complaint due to us paying for a service we aren't getting and to cancel our 18+ years of being with Blueyonder/telewest/Virgin
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👹🧧Evapunk (They/He)🌈🌸
(@evapunk333) reported
I swear to ******* god Virgin Media, if you don't get your **** together and fix Vox's internet, I am gonna be pissed. I woke up before 4 am for this and rented a frigging movie that I now will probably not even be able to watch. (cont)
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tae | college soon 🤍 !
(@taejoojustcant) reported
@Vox_Akuma its time to cancel virgin media
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Angry Turtle
(@_AngryTurtle_) reported
@virginmedia Yes, your service checker says the work has been completed and there are no issues reported in my area.
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Char Louise
(@CharlotteChappy) reported
@virginhelp Hi, I'm a new @virginmedia customer with my service & contract starting tomorrow but I haven't received any of the hardware yet so I'll be without any services. Can you sort this please? I chose delivery earlier in the week but nothing has been delivered.