Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/27/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Ilford, Hackney, Islington, Ealing, City of London, Paddington, Romford, Barnet, Hoddesdon, Hampstead, Harlow, Chingford and Newham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • Laurencrabs Lauren © 💅🏼 (@Laurencrabs) reported from Barnet, England

    @virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • heysharron Sharron O'Connell (@heysharron) reported from Hackney, England

    @virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • ricky_heavens Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Brookmans Park, England

    @virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • lynners2 mrsbobie (@lynners2) reported from Camden Town, England

    @Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MossAbhram MA (@MossAbhram) reported

    @virginmedia Therfore I have now had it to my boiling point and cannot bare any longer then to express my real feelings and experience using virgin I therfore would like a full refund for the pass 2 years of the service I have been with you

  • Abaan_12 A. (im 6’3) (@Abaan_12) reported

    virgin media broadband stinks so bad i hate these man

  • RABAMBER R Bamber (@RABAMBER) reported

    @virginmedia when do you intend to have intelligent WiFi again? You website has been saying you aren’t taking registrations after being “blown away” by demand for over a year now. Pretty sure going to BT I wouldn’t have this issue

  • SylvieMcFarlane Sylvie McFarlane 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@SylvieMcFarlane) reported

    Renewed @virginmedia subscription 6 days ago & still waiting on Netflix link code via email. Was promised within 48hrs. On forum dozens of posts about it with virgin & netflix each blaming the other. Some still waiting after 3 weeks. Do I cancel while there's time?

  • CarysBarton Carys Barton 💙🫀#TheFword #Freedomfromfailure (@CarysBarton) reported

    Does anyone have a direct number for customer services at virgin media please ? I have several issues and the 0345 number just cuts me off . I need to speak to an actual person ! I’m losing the will !!!! @virginmedia

  • AnneMar93080038 Anne Marie Moran (@AnneMar93080038) reported

    @virginmedia Service down D6 again.. Can this be resolved asap

  • MossAbhram MA (@MossAbhram) reported

    @virginmedia This is a absolute terrible and outrageous experience I as a customer has ever experienced. My voice has never been heard or acknowledged when I called and never been brought any resolution

  • AKNMatharu Anu Matharu (@AKNMatharu) reported

    @virginmedia internet is still down! This is ridiculous. Have had more issues with Virgin than I have ever had with any other provider! 😡

  • DRaeburn78 David (@DRaeburn78) reported

    @virginmedia Hi I'm in Spain need urgent use of my phone data, telling me to change settings, won't let me log in or re register, need this urgently. Help please.

  • InvestorHex HEXInvestor | 5555 Club | Maximus (@InvestorHex) reported

    @O2 @virginmedia Your network has gone to ****! And you don’t respond to messages! @VodafoneGroup looking good now after 15 years