Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, St Albans, Chingford, Paddington, City of London, Enfield Town, Harringay, Ilford, Hampstead, Ealing, Wembley, Barking, Newham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
TV | |
| London |
||
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SuzyQ Sturdy
(@sturdy_sue) reported
@virginmedia They did yes , Haven’t had accounts for at least 7 years, these 2 have popped up as of 2017, have no idea of account numbers , any past accounts were closed and Ive never been informed otherwise
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BaileyBop
(@DerekBetts) reported
@virginmedia I’ve already migrated my service away from virgin but despite 2 lengthy calls to CS I still haven’t received any confirmation that it’s actually been cancelled. Could you look into my account and confirm please?
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MishWeaver
(@MishWeaver) reported
So cross. @virginmedia dont answer phone, transfer you, cut you off, put you on hold, pass you aorund depts, cut you off again. Then tell you you havent verbally cancelled your contract and send you a bill. Then! They wont cancel your contract because you have a bill outstanding!
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MishWeaver
(@MishWeaver) reported
Beyond furious. Have been trying to cancel my virgin media contract for two weeks. I have phoned, visited website, been on chat, wrote a hand written letter to the address given as the right one to write to. @virginmedia #improperpractice #outrageouscustomerdiservice
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia Just WiFi, my son has now fixed what your customer service would not help with. Thanks for the reply
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ST👀 🏴🏳️🌈
(@s711art) reported
@xjamielister @virginmedia Iv experienced some of theeeee worst customer service with Virgin in the last few months
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Phoebe Lamb
(@PhoebesLamb) reported
@virginmedia Yeh my housemate spent 30 minutes explaining the circumstances and they said there is nothing they can do. Not even a sorry to hear about the fire. Every other service have been amazing. I’m shocked
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Ricardo Motti
(@RMotti) reported
@virginmedia No solution. Service can only happen when lockdown is over — which is understandable. Charging for the service, of course, is not understandable.
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paul corrigan
(@132starman) reported
Hi all how have virgin media I have been informed today that my services are rubbish because I am out of contract and being out of contract I get a rubbish signal that's why I have my TV going into little cubes can't watch it and my wifi is useless but if I renew it will be good
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L
(@leah05733909) reported
@virginmedia Just the WiFi box. I think? Tried rebooting it but still not working.. not connecting to my phone or my iPad.