Virgin Media outages and service status in Waltham Cross, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Waltham Cross, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 21, 2:49 PM GMT+1.
- Internet (65%)
- Wi-fi (16%)
- Total Blackout (12%)
- E-mail (6%)
- TV (2%)
The latest reports from users having issues in Waltham Cross come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Harlow, Harringay, Camden Town, Islington, Hertford, Barnet, Edgware, Enfield Town, Waltham Cross, Hatfield, Barking, Welwyn Garden City, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 5 hours ago |
|
Hackney
|
Wi-fi | 8 hours ago |
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Ilford
|
Internet | 10 hours ago |
|
Hackney
|
Internet | 21 hours ago |
|
Harlow
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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Paul Simmonds (@paulusthegrey) reported from Borehamwood, England@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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James Brown (@JammieBun) reported from Enfield, England@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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char🏴 (@charliewhu__) reported from Camden Town, England@virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Bar Low (@OldPeopleFine) reported@Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi
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Helen Bedford (@helenxbedford) reported@virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?
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BirchillsBoy (@BirchillsBoy) reportedIt's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.
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Marina Robb (@MarinaRobb) reported@MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.
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Tom J Jarvis (@TomJJarvis) reported@virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/
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BB (@TheWazzo) reported@virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.
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Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.