Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Harlow, City of London, Harringay, Hackney, Wembley, Hampstead, Dagenham, Waltham Cross, Newham, Waltham Forest, Wood Green, Paddington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Harlow |
TV | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Caroline Meaby
(@carolinemeaby) reported
from
Stratford, England
@virginmedia Hi we can’t get into the shows we have bought on the media store. New T&Cs page comes up and we can’t get rid. It looks a bit suspect? Can you help?
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Steve ✊🏻
(@Strattsy51) reported
from
London, England
@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The whole neighbourhood is having this problem .
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarksTweetPlace) reported
@virginmedia Hi, Surely the call when I complained and said any further calls and I may cancel my Mobile and Internet would have been enough? But I will opt out if it makes them stop.
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Frances Tiplady
(@FrancesTiplady) reported
@virginmedia I wish I'd never signed up to virgin media. I notified my change of address over a month ago, and despite 12 phone calls, one if which was over an hour before they cut me off, I still have no internet. Complete waste of space. Furious with them
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Jean Jacques Smoothie
(@jjsmoothie) reported
Sooooo bored of moaning on socia about the dreadful customer service from @virginmedia Person I spoke to put me on hold to speak to "customer relations" I had to give up after waiting 40 mins.
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Chris Gray
(@cmg73) reported
@virginmedia WhatsApp. But the service is so expensive and so difficult to manage, now I just want to cancel
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Bogder
(@Bogder2) reported
@virginmedia I am near to a nervous breakdown between Virgin and 02 I have spent 5 hours today and my mobile won't take calls and I haven't got a copy of my contract I am going to cancel this contract and then make a formal complaint. That's the nice answer
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Gary Adams
(@GazzaAdams) reported
@virginmedia Hi John, thanks for your reply. As I’ve said previously I don’t blame you guys but the system. Being on hold for just over and hour and the line going dead on 5 separate occasions. Finally got through to Keiron this eve who was a huge help. Getting discarded mid convo isn’t great
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Nicholas Armitt
(@hobbs) reported
@virginmedia This is not the behaviour of a reputable business, and before you say all broadband companies are like that I’d say most are but there are exceptions like @zeninternet. Unfortunately we can’t get their service
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Chris Humble
(@ChrisHumble79) reported
@virginmedia I made a complaint this morning. I asked for the account to be closed as promised. I was told to call the 0345 number as the resolution. I spoke to someone 3 days ago who was arranging for a call back from a manager. That hasn’t happened. Your company cannot and does not care
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Chris Humble
(@ChrisHumble79) reported
@virginmedia No I won’t be available. If a human from virgin media wishes to contact me I can be called. But I will not use online chat or your automated service. I either get a direct line or nothing.
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Ray Davis
(@BongoMondo) reported
@virginmedia Here we go again! had a problem with Tivo & only way it got resolved was by tweet (as you never answer phones). After, your rep. offered a new package at a reduced cost (same facilities but a fixed term @ £68 + a V6 free) never mentioned the £134.95! contact me.