Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Hampstead, Harringay, Dagenham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Anita Hurley
(@browna24) reported
from
Ilford, England
@virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Burrell 🇪🇺🇬🇧🇳🇿
(@cpburrell) reported
@virginmedia I use your router in modem mode, and have my own wired and wireless network devices. The issues are across the entire network.
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KEITH D
(@kailuca) reported
@virginmedia can i dm someone please with an issue?
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Julie KINGMAN
(@YBG66) reported
@virginmedia our multi room box is not working ... we have unplugged, done diagnostics & been on chat just to be told you are currently unable to assist with faults on chat! So I phoned .... still no help!
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marie brook
(@mtbrook70) reported
@virginmedia Hello I tried twice to ring both times cut off after a long wait. Next I sent a letter. After 2 weeks I rang and a man said he will sort it and I will get an email in approx 2 days. But nothing! I have now done the only thing I can do and that is cancel my direct debit.
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Neale
(@nealesterio) reported
@virginmedia Ha, and now I’ve been cut off! Not sure your legal agreement will stand up to much scrutiny if you don’t provide a service to allow customers to change their package
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james catmur
(@catmur34) reported
@virginmedia @LutzSchueler are you able to offer some light as to why it’s taken nearly 4 months so rectify this issue ? Complaints are being closed with zero resolution and I have now raised with @Ofcom
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Jac
(@boomtastic1988) reported
@virginmedia DO NOT USE THIS SERVICE THEY LIE TO CUSTOMERS AND WHEN YOU ASK TO CANCEL THEY IGNORE YOU AND KEEP YOUR ACCOUNT RUNNING
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M
(@mp8_23) reported
@LutzSchueler As I was moving home, I made it very clear that I will only sign up if you are able to port from BT landline (so I don’t lose our family number) over with Virgin Media. I was told yes this would not be a problem.
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Robert Shearer
(@SilentBoab) reported
@virginmedia There is always an area issue and "you're on it" whenever someone calls up. The whole area is pissed off with it
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Craig McCoy
(@Craigm_PT) reported
@virginmedia are actually THE WORST company to try and speak to to get anything resolved so glad I've left them. Been in a WhatsApp queue since 16.38 yesterday. Changed to @skytv had an issue rang them up and an engineer was at my door in literally 10 mins.