Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/30/2026 09:30

January 30: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Wembley, Hackney, City of London, Camden Town, Hampstead, Paddington, Welwyn Garden City, Harringay, Islington, Ealing, Romford, Barnet and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomDagenham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known problems in the SE3 area.. the service status page doesn't work either

  • abhishekbagga28 Abhishek (@abhishekbagga28) reported from Ealing, England

    @virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • lee_hewitt lee hewitt (@lee_hewitt) reported from London, England

    @virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!

  • chrishadland89 Chris Hadland (@chrishadland89) reported from Ealing, England

    @virginmedia no Broadband service. London W5 area for about 2 hours now.

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia @leesoo89 It’s not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @nickholding01 @virginmedia Usually a new hub takes 12-24 hours to settle down. So give it 24 hours max and then you'll get a better idea...I'm just wondering if I can tell the engineer to leave the Hub 4 with me and when I'm ready I'll set it up myself as I don't want to make the switch and regret it

  • devonpearce21 Devon Pearce (@devonpearce21) reported

    @virginmedia The box has broken off my wall outside so all wires exposed. Need an engineer to fix!

  • datsrichie Datsrichie (@datsrichie) reported

    @virginmedia Poor customer service experience. I might as well start to look elsewhere seeing how this is a common trend.

  • AveryOskar Avery Oak (@AveryOskar) reported

    next time I'm finding someone other than virgin media to get my wifi from because holy **** this whole process is a nightmare

  • Adrian69___ Ade (@Adrian69___) reported

    @JolyonMaugham @virginmedia ah yes, also try asda mobile who are with vodafone. Really bad. If you like being ignored then try them!

  • myatt1965 Jonathan Blackmore (@myatt1965) reported

    @virginmedia two technicians visits and still my problem is not fixed. A very frustrated customer!

  • sweetieasd anniet (@sweetieasd) reported

    @virginmedia Username for what ? Im not relying on a chat forum to fix my fault issue I pay you to provide a service it’s your job to fix it not the public

  • georgemoore George Moore (@georgemoore) reported

    Anyone else near Belfast experiencing problems with @virginmedia internet and TV?

  • clarey1888 Clarey 🍀 (@clarey1888) reported

    @Moondog1976 I noticed your with virgin media… have you had your router upgraded recently? Their service has been shockingly bad as of late. How far are they from the router etc?

  • shaunhorobin bones (@shaunhorobin) reported

    @virginmedia has the worst customer service ever! no internet for over 3 weeks, no compensation offered, arrange for an engineer to come out to look at the problem, he doesnt turn up and no message to say he wont be coming 🤬🤬#disgrace #awfulcustomerservice