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Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, Islington, Ilford, Barnet, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood, Enfield Town, Wembley, Paddington, and Harringay.

CityProblem TypeReport Time
Newham Internet 2 hours ago
City of London TV 2 hours ago
Islington Internet 1 day ago
Ilford Internet 1 day ago
Islington Wi-fi 2 days ago
Ilford Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • MrChrisBrand
    Christopher Brand (@MrChrisBrand) reported from Walthamstow, England

    How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?

  • REDROBB1967
    ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.

  • toonrich
    Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish

  • Jamie_Howe75
    Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious

  • peterpintodesa
    Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!

  • REDROBB1967
    ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks

  • peterpintodesa
    Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today

  • toonrich
    Richard Cooper (@toonrich) reported from Ilford, England

    @virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.

  • jujurants
    💙Julie Featherstone 🇪🇺 🌹 💚✊🏿 (@jujurants) reported from Stratford, England

    virgin media down in E7 #virginmedia #servicestatus

  • peterpintodesa
    Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service

  • lewistullett
    Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!

  • Coq_Au_Ginge
    Neil Carter (@Coq_Au_Ginge) reported from Ilford, England

    @virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?

  • Jamie_Howe75
    Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already

  • Rampopo
    Rampopo (@Rampopo) reported from Stratford, England

    Hello @virginmedia no service at all, whole of our street in E15

  • Morvaridp
    Morvarid (@Morvaridp) reported from Chigwell, England

    @virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!

  • REDROBB1967
    ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot

  • REDROBB1967
    ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please

  • Jamie_Howe75
    Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?

  • Jamie_Howe75
    Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinA57829461
    Martin Andrews (@MartinA57829461) reported

    @virginmedia email down. What's happening please.

  • A14VYS
    Alavi Quraishi (@A14VYS) reported

    @virginmedia @virginmedialife So I continue on the Virgin Media merry go round. The shocking promises and lies from cheap offshore call centers. Today I have spent 4 hours on the phone from Retentions > Support > Customer Services. Each making broken promises along the way.. :-(

  • diablik_uk
    Dave Hampson (@diablik_uk) reported

    @virginmedia @BeefyBlueBanana This link doesn't work.

  • ruthwareing
    Ruth Buchanan (@ruthwareing) reported

    @virginmedia Wifi - regardless though, my work laptop can remain connected to work vpn when tethered to my 4g mobile but consistently drops off when on my broadband WiFi so there is definitely an issue here

  • lizzybennett21
    JP (@lizzybennett21) reported

    @virginmedia There is nothing wrong with the Hub - I’m using my IPad and the broadband is fine - the TIVo box is worked via WiFi -the TIVo box is making a horrible sound that it never has before! I know the difference between the 2 Also what link - u haven’t attached anything? #StayConnected

  • nspcplumber
    Naresh Solanki (@nspcplumber) reported

    @virginmedia Wed eve operator told me that there was outage in my area and hence no engineer visit, was lie, as I checked on their website for this on Mon, Tues and Wed and it did not show that. He rudely told me that if I didn't like the service I should go somewhere else.

  • hopes1979
    Hopey (@hopes1979) reported

    @virginmedia Slow speeds. The fact it is unable to stream anything. I have your top package so this shouldn't be an issue

  • nicos_nick1geo
    nicos georgiou (@nicos_nick1geo) reported

    @virginmedia Just want to cancel now! As even someone said to move away!! Recently been getting dodgy calls saying they were from virgin media!! How my details got out I don’t know . Been insulted and all sorted

  • nspcplumber
    Naresh Solanki (@nspcplumber) reported

    @virginmedia Half a dozen more texts on Wed 18th instructed me to go through the same palaver of checks without any resolution. The engineer did not come, so I phoned, after the long wait, the rude operator said that I did not book the engineer visit, which was lie, I have text.

  • beci_g90
    Beci (@beci_g90) reported

    @virginmedia hi, broadband down in TF3, service status page isnt working. Can you confirm that this is being looked at and an ETA of when it’ll be fixed. WFH and need it ASAP.