Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 02/09/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Barking, Ilford, Hackney, Waltham Cross, St Albans, Hampstead, Harringay, Paddington, Wembley, Islington, Leyton, Romford, Dagenham and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarking Total Blackout
United KingdomIlford Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • NikLane7 Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

  • SCcrowther Simon Crowther (@SCcrowther) reported from Camden Town, England

    @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

  • clarkyinjury Alan Clarke (@clarkyinjury) reported from Broxbourne District, England

    @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

  • charlieegan3 Charlie Egan (@charlieegan3) reported from Islington, England

    @virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?

  • ninepine Mike Fuller (@ninepine) reported from Ilford, England

    @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • jon_warburton Jon Warburton. (@jon_warburton) reported from London Colney, England

    You, an idiot: Darren Grimes Me, an intellectual: Virgin Media

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • EmmaBurnell_ Emma Burnell (@EmmaBurnell_) reported from Walthamstow, England

    Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ennayyzed1 Naz (@ennayyzed1) reported

    @virginmedia how can you not have a complaint department or someone who makes external calls when it comes to your customers. Do you not put your customers first? I do not wish to speak to a robot on WhatsApp.

  • CharlotteChappy Char Louise (@CharlotteChappy) reported

    @virginmedia Hi, I'm a new customer with my service & contract starting tomorrow but I haven't received any of the hardware yet so I'll be without any services. Can you sort this please? I chose delivery earlier in the week but nothing has been delivered. Not a good start!

  • MuskRice musk rice (@MuskRice) reported

    @LisaW0906 @virginmedia Go message @frank_cyberspy for help

  • ennayyzed1 Naz (@ennayyzed1) reported

    @virginmedia I’ve got through to so many agents and not 1 even tried to do their job. I am shocked. Not 1 person used their initiative to take charge or help me.

  • Kiseki717xov Kiseki77 (@Kiseki717xov) reported

    virgin media i’m really mad at you😡 why can’t you just let him fix the network😡

  • LibertyVsState Ritchie (@LibertyVsState) reported

    @virginmedia Our internet has dropped more than 29 times in the last month, We've had two engineers out and no fix. I wanted to raise a complaint due to us paying for a service we aren't getting and to cancel our 18+ years of being with Blueyonder/telewest/Virgin

  • evapunk333 👹🧧Evapunk (They/He)🌈🌸 (@evapunk333) reported

    I swear to ******* god Virgin Media, if you don't get your **** together and fix Vox's internet, I am gonna be pissed. I woke up before 4 am for this and rented a frigging movie that I now will probably not even be able to watch. (cont)

  • taejoojustcant tae | college soon 🤍 ! (@taejoojustcant) reported

    @Vox_Akuma its time to cancel virgin media

  • _AngryTurtle_ Angry Turtle (@_AngryTurtle_) reported

    @virginmedia Yes, your service checker says the work has been completed and there are no issues reported in my area.

  • CharlotteChappy Char Louise (@CharlotteChappy) reported

    @virginhelp Hi, I'm a new @virginmedia customer with my service & contract starting tomorrow but I haven't received any of the hardware yet so I'll be without any services. Can you sort this please? I chose delivery earlier in the week but nothing has been delivered.