Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harringay, London, Hackney, Loughton, Enfield Town, Camden Town, Hampstead, Wembley, Harlow, Waltham Forest, Welwyn, City of London, Stepney, Dagenham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom
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Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia 4pm today. That’s a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.
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Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you don’t have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...
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Zena Mclean
(@ZXena_Mclean) reported
from
Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Thomas
(@_GarethThomas_) reported
@Benmcormick1 @IanFerguson10 @virginmedia It’s a joke mate, what a **** show
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AP symington
(@ApSymington) reported
@btsportufc any chance you or @virginmedia can at least tell all us paying customers what’s wrong with the box office channel on virgin and will it be sorted by main card? You know In between trying to get ppl to still buy it the now when it’s not working!!
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rob
(@rob57221712) reported
@btsportufc @UFCEurope Has anyone managed to fix the @virginmedia issue yet I’ve reset the box and still the same watching the prelims on showcase but that finishes at 3am!! Help
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Thomas Smith
(@Thomas2Smith) reported
@virginmedia I’ve paid for the ppv Mcgregor fight & it’s not working can someone get it fixed typical virginmedia always take your money never a good service 😡😡😡😡🤬🤬🤬🤬
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alex
(@alex44075546) reported
@virginmedia FIX YOUR SIGNAL ON BT SPORT BOX OFFICE , PAID £20 AND I CANT EVEN WATCH IT
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John Clayton
(@JohnCla81009090) reported
@bowersy9 @virginmedia Got the same issue, you got it fixed yet?
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Tom Leng
(@TomLengy) reported
@virginmedia PPV UFC not working for many in the UK, distorted audio/video or no signal. Please get this resolved ASAP and send an update to your customers!
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Luke Moorhouse
(@thehanfather) reported
@IIJack17II @virginmedia And no @virginmedia tech support working, despite them selling a PPV tonight!
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Chrissy Dallat
(@chrissydallat) reported
@rob57221712 @virginmedia Same bro! I'll be furious if it doesn't work
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Gooner John
(@Official_NikNak) reported
@Ceejzy @webjame @virginmedia If it doesn’t come back on, they’re losing a customer for sure.