Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 01/22/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Loughton, Enfield Town, Camden Town, Hampstead, Harringay, Wembley, Harlow, Waltham Forest, Welwyn, City of London, Stepney, Dagenham and Chigwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLoughton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • catmxc cwm :3 (@catmxc) reported from Islington, England

    @virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • Jamie_Obertelli Jamie Obertelli (@Jamie_Obertelli) reported from Enfield Lock, England

    @virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from Camden Town, England

    @DarknessHayz @virginmedia Poor mum hope she is OK xx

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia please help distressed customer regarding constant landline calls from scammers with 0161 numbers

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    The last engineer that visited sucked his teeth and just walked off the job. Very disappointed and been a customer for 8 years. Contemplating a switch to @virginmedia who can come next week...

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    @virginmedia How about better technical support instead of fobbing customers off with a new hdmi cable or "remote testing signals"?

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing

  • DavePynor Dave Pynor (@DavePynor) reported from Walthamstow, England

    @skyboxoffice @virginmedia I’ve just paid £26 for the fight night and it’s pixelated glitches? What’s happening?! Please help or give me a refund! Mental!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenclarke80 Stephen Clarke 1980 (@stephenclarke80) reported from Musselburgh, Scotland

    @virginmedia Hi, one of your little pavement brown boxes of cables is broken & missing its cover outside Dominos Pizza, North High Street, Musselburgh, Scotland. I've made it waterproof using a plastic bag and cable ties, but it will need to be repaired with a new cover. - SC

  • acfwilson acfwilson (@acfwilson) reported

    @virginmedia Broadband issues ( again). Ongoing problem at my old address, recently moved and continued. I have a 14 day cooling off period after signing new contract, if this isn't resolved I will be cancelling.

  • neilmorrison Neil Morrison (@neilmorrison) reported

    @virginmedia I know this is what you’ve been briefed to say from a set list of responses. So I have no issue with that. I hope they are going to give you and your colleagues a pay deal that is RPI +3.9% year on year in perpetuity.

  • Samwell24322556 gingerererer (@Samwell24322556) reported

    @virginmedia Thank you! Still unable to sign in using the account number written in the book after the broadband was installed. Not really sure what the issue is...

  • GrumpyCommuter6 Grumpy Commuter (@GrumpyCommuter6) reported

    @virginmedia Hi. Its going wonky again. But the service checker is now saying it could be the hub 5. And the problems only really started when going from hub 3 to hub 5. Is it possible to get a replacement?

  • gambitman14 gambit-man (@gambitman14) reported

    @bankaudits1 @virginmedia my problem is with their price hike. final straw...

  • BiddickCraig Craig Biddick (@BiddickCraig) reported

    @O2 @virginmedia @TheO2 Hopefully you get prioritised when they agree to set up your new Broadband and you don't have to wait 13 days so your can work from home and your children can prepare for exams. And they don't even try and fix it..

  • paulozzy82 Paul Johnson (@paulozzy82) reported

    @virginmedia the service im receiving off you currently is shocking. Told one thing off customer services do that told off someone else this cant happen. I need my services sorting out, and i need you to organise my wifi pods no point talking to anyone as no-one reads the acct

  • swingler_amanda Amanda Swingler (@swingler_amanda) reported

    @virginmedia 40 minutes since her last message. Disgusting service @virginmedia I've no idea what's happening.

  • Tronn206 Jeff Martin (@Tronn206) reported

    @virginmedia From what I've heard from your support forum it's just a case of having no stock of Hub 5s. But they're still being advertised as part of your broadband packages. I have registered a complaint on the website but not heard anything.