Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, London, Harringay, Romford, Paddington, Barnet, Ilford, Newham, Enfield Town, Dagenham, Hampstead, City of London, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Have finally checked on line it says it's still down and a fault has been reported.
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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skineuphoria
(@SemaSemaemma) reported
from
Enfield Lock, England
@virginmedia Why is this network always playing up so unreliable
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Devereux
(@AndyDevereux84) reported
Wow…cancelling with @virginmedia is totally unprofessional nightmare! Now have THREE! People calling, texting and leaving voice mails…LEAVE ME ALONE!! Worst customer service EVER! Cretins! #poorcustomerservice
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Peter Carr
(@petecarr14) reported
@virginmedia The 2.4GHz bit is working, but not the 5GHz one, so it's slow
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ClaireM
(@ClaireM25621654) reported
@virginmedia how can I get my complaint taken seriously instead of having 3 complaint references which are then resolved but the reason given for the complaint is not correct. I’ve written a letter and had two online chats…..what do I do next to get a serious response?
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J.🇯🇲
(@JH_747_) reported
Virgin media are actually a joke. Why is my Internet constantly not working.
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Stephanie 🌸🇬🇧 XRP 🚀
(@stephy_stephy) reported
@virginmedia . 10 days broadband operating around 20% of the time. Can’t get through to customer support as queues are through the roof. Please could you get in touch with me.
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Shobhit Narain
(@shobhit0411) reported
Really disappointed with the service being provided by Virgin Media business team reg a broadband installation at DE13EF. Even the top bosses of the company don't seem to be bothered about what is going on despite sending several emails. Going on since 08/06. Really appalling...
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James Nunnerley
(@nunners42) reported
@virginmedia It's quite simple - when mine was cut off, so was my elderly neighbour. I've got an engineer coming out tomorrow, can he fix both, without her having to call in etc?
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EmmaB97
(@B97Emma) reported
@virginmedia We sent a complaint via the portal and its been 28 days. There hasn't been a reply. Who do we get in touch with please?
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michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
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Hannah Edwards
(@HanEdwardsOT) reported
@virginmedia Yes, neighbours also getting frustrated with this problem