Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Leyton, Romford, Dagenham, Ilford, Newham, Hampstead, City of London, Enfield Town, Harringay, Camden Town, Barnet and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Conroy
(@longDODGEsilver) reported
from
Margate, England
@virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋
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Big Al 71
(@aldoug71) reported
@virginmedia I ordered a new phone and because it was late, I cancelled. I was told by your tele-sales to not accept delivery when it did come and that was enough. However you have taken the first month's payment and are pursuing me for the balance. I have lodged a complaint but nobody listen
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THE MORRIS MOB
(@STUPOTT77) reported
@virginmedia you really need to update every single person in the whole of thanet. We have been without service since 1am on the 22nd. Your time on the service page keeps going up and up. A real explanation and real answers are needed. When will it be sorted??
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Rebecca
(@beckhamb473) reported
@virginmedia how disappointed I am with ur service no phone internet or broadband for over 48 hours!!!! Just a two hour delay every update , u really are a piece of work !!
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Chris Ball
(@Deller123) reported
@virginmedia Absolutely disgusting service, you’ve taken off my sports and movies 3 days before Xmas, promised me it would be sorted today and you’d call me back, you failed on that also 😡
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Big Al 71
(@aldoug71) reported
@virginmedia Luckily I took a screenshot of a chat about this whole problem when I have to go to court
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Big Al 71
(@aldoug71) reported
@virginmedia Problem just now is that I am away on holiday. I have received a letter from a lady from customer services threatening legals because I cancelled the direct debit. No return address on the letter because you seem to want to remain anonymous and avoid contact with problem custome
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Di9ital
(@Di9ital1) reported
@virginmedia it could be nice when your service is working... in christmas eve... and not shitting out like terrible service
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natface
(@nat_natface) reported
@virginmedia Hi, our broadband’s been down all day, and it says ‘intermittent signal in area’. We’re EH6. Any chance of an update on this?
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Big Al 71
(@aldoug71) reported
@virginmedia While I am on my hobby horse why have virgin closed all their shops, do not accept written communication and rely on a really poor tele sales team who you can barely understand. If I had been given a return address, I would at least have had evidence of this complaint