Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Cross, Hertfordshire, England 03/31/2026 07:10

March 31: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, Newham, Ilford, Barnet, St Albans, Hackney, Romford, Hertford, Hampstead, Camden Town, Borehamwood, Enfield Town and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Wi-fi
United KingdomCity of London Phone
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ruby__ema Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious

  • sexystitcher lynne hodgkins (@sexystitcher) reported from Harlow, England

    @virginmedia no mobile signal in harlow CM20 area an answers as to why ???

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.

  • jamzack Mandi Martin (@jamzack) reported from Romford, England

    @virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!

  • CraigFamilyBlog Hayley Craig (@CraigFamilyBlog) reported from St Albans, England

    I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.

  • majugipoo Death Vader (@majugipoo) reported from Romford, England

    Hey @virginmedia. My broadband has been down for 2 hours and your website says it's fixed but my modem says otherwise and no amount of reboots has changes this.

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

  • tiredloz lauren (@tiredloz) reported from Tottenham, England

    @virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    @MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • E7Drew Andrew Jarman (@E7Drew) reported from Stratford, England

    @virginmedia looks like the mail servers down?

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

  • VictoriaLART Victoria Burns (@VictoriaLART) reported from Hackney, England

    @virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • alisonwonder2 alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stanleyyb7 stanleybb7 (@stanleyyb7) reported

    @virginmedia why is ur internet so bad u pillocks!!!!

  • STR11KER STRIIKER (@STR11KER) reported

    @virginmedia robbing broadband company don’t answer phone or emails to let you cancel, but still take your rental! Don’t buy off them!

  • MrLeeAntony L.A™ (@MrLeeAntony) reported

    Anyone else in #SW19 #Wimbledon area having issues with #VirginMedia? @virginmedia

  • Bird1432 Claire Billows (@Bird1432) reported

    @virginmedia yet again a reply stating without security clearance you cannot sort this. However I passed security last year to cancel the account. Which apparently my e mail of over 10 years is wrong. Really!!!? I now have to wait for a letter I wint receive because I don't live

  • PonyMoore1981 'Pony' Moore (@PonyMoore1981) reported

    @virginmedia are there planned updates to the 360 software coming, I keep getting my TVs volume displayed every 10seconds which can be quite annoying. I don’t get this issue if box is in standby and I’m using my PS4/watching freeview

  • luv2mooch Luv2Mooch (@luv2mooch) reported

    @virginmedia we had a letter in December to advise that our internet would be undergoing updates and be down all day 25th. Could you confirm for certain this will be taking place please as important online meetings are scheduled for then. HA5 postal district

  • Becci2339 Becci McGovarin (@Becci2339) reported

    @virginmedia The reconnection order went through on Thursday 21st. She gave her 30 days notice to cancel but was disconnected straight away. The person she has spoken to admitted it was Virgin's error and she would be reconnected within 72 hours. Which has come and gone...

  • Graeme555 Graeme Noble (@Graeme555) reported

    @virginmedia I simply want either a reduction in my bill commensurate with the poor service OR better service. Would you agree this seems reasonable?

  • SJTaylorrh42ld Simon Taylor (@SJTaylorrh42ld) reported

    @virginmedia Please do me a favour though and have the integrity to explain why Virgin Media refuses to talk to its customers This Twitter account refuses to provide a customer service number that people will answer Do you think its acceptable to cut people off time after time after time.

  • J_MO80 J-MO (@J_MO80) reported

    @TGLDAVE @virginmedia Told you, you need to cancel !