Virgin Media outages and service status in Waltham Cross, England

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: City of London, Barnet, Hatfield, Newham, Dagenham, Ilford, Hackney, Wembley, Camden Town, Barking, Enfield Town, Brent, Brent, Islington, and Paddington.

City	Problem Type	Report Time
City of London	Internet	25 minutes ago
Barnet	Total Blackout	2 hours ago
Hatfield	Internet	2 hours ago
Newham	Internet	1 day ago
Dagenham	Wi-fi	2 days ago
Ilford	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 1 minute ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 2 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Niro Knox (@niroknox) reported 2 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Rebecca Gould (@beccaleigh99) reported 5 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 9 minutes ago from London Colney, England

  @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 16 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Geoff Neale (@g_neale) reported 18 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 21 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Lloyd Child (@islingtonlloyd) reported 21 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Graeme Puttock (@GraemePuttock) reported 24 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 28 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Graeme Puttock (@GraemePuttock) reported 30 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  Mariachiara (@mariesnotcool) reported 35 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Debbs Durston (@DEDNaive) reported 42 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 46 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 49 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Paul Simmonds (@paulusthegrey) reported 49 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 53 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 54 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  Graeme Puttock (@GraemePuttock) reported 59 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TonyPepper12 (@UTC_TPeps_12) reported 4 minutes ago

  @ScanGaming @TPLINKUK @TPLINKGaming I would love to #Win as our VirginMedia router is very, very poor in back bedroom for reception.

• 
  George Atkins (@_GeorgeAtkins) reported 4 minutes ago

  @virginmedia Virgin Media have my bill completely wrong. I'm trying to call up to cancel before the money is taken in a couple days but no one is answering. Should I just cancel the direct debit? I have made attempts on my side to get in contact

• 
  Mr Davies (@gazzdavies) reported 6 minutes ago

  @virginmedia the internet is down in Manchester M4, any idea when this will be fixed?

• 
  Daydreambeliever (@dreambeleeverr) reported 8 minutes ago

  After being with #VirginMedia from the very start they have finally lost their most loyal customer. Absolute pants is the only way to describe their recent service.

• 
  Nitinuk2014@gmail.com (@usernitink) reported 8 minutes ago

  @virginmedia I am trying to get hold of Customer services for last 2 days with hours spent to get in touch without success. Is there a better method to connect? This is to cancel my contact.

• 
  Nicky (@nickylahughes) reported 8 minutes ago

  @virginmedia Thanks but that’s not much help. I think another provider is the solution. Your customer service dept know about this feedback but don’t use it to invoke change. I’ll be voting with my feet and leaving my 20years of custom with you. There is power to change, but not the will.

• 
  Mandimoo (@mandimobell) reported 13 minutes ago

  I’m absolutely fuming with @virginmedia we’ve came back from our holiday to find no internet or tv!!! Why ******** don’t your engineers work on a weekend!!!Another 7 days is a fecking joke!!!! #********* #wasteofspace #viginmedi

• 
  Lea (@hobislibrary) reported 15 minutes ago

  @virginmedia Been waiting all day for a technician to install my broadband its now 6pm. Going to assume that this was a waste of time. Poor service before it even began! A JOKE!

• 
  Hedgehawk (@HedgehawkUK) reported 17 minutes ago

  @virginmedia Its okay. I got through and was told would have to wait another two weeks minimum to get a team back out. Contacted @bt_uk and within an hour I had a new deal and it was extremely professional. I will in touch once I get an install date to cancel my contract. Sad it came to this

• 
  Alan Penn (@alanpenn) reported 21 minutes ago

  @virginmedia So thinking this through. There is a wire come undone somewhere in the exchange. How come it takes so long to find it and connect it again? I worry that since there are not many people affected in the postcode area it isn’t a priority. Poor customer service.