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Virgin Media

Virgin Media Outage Report in Waltham Cross, Hertfordshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Newham, Ilford, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Dagenham, City of London, Barnet, Romford, and Hertford.

CityProblem TypeReport Time
Enfield Town Internet 51 minutes ago
Newham Wi-fi 7 hours ago
Ilford Wi-fi 13 hours ago
Enfield Town Internet 1 day ago
Brent Internet 1 day ago
Camden Town Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • FergusRose
    Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • GoodMuseApp
    G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • amikotecha
    Ami Kotecha (@amikotecha) reported from Ealing, England

    @virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!

  • kbray68
    Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • mp14mp
    Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • cr10123
    Craig (@cr10123) reported from London Colney, England

    @virginmedia is down again!

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • simonmacmichael
    Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • BenjiBoyW
    Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.

  • GrahamStretch
    Graham Stretch (@GrahamStretch) reported from Ealing, England

    Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.

  • nickpeddle234
    nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia No unfortunately I have still not resolved this problem

  • contact400
    nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • athleticresults
    Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • PawlinaBee
    Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • REDROBB1967
    ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • AljazSkorjanec
    Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

  • Solummm
    Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robinthewolfe
    robin Ⓥ (@robinthewolfe) reported

    trying to buy stuff from an Adult website but my network provider has blocked it, guess they call it virgin media for a reason

  • johnnypleeds
    Johnny Pickersgill (@johnnypleeds) reported

    If people get the chance to "upgrade" their @virginmedia router to the Hub 5, DONT BOTHER. had nothing but issues since and have a feeling its not compatible with some range extenders. Call to them at some point to get something sorted

  • RoloGrg
    ROLO ® (@RoloGrg) reported

    @bt_uk haven’t had internet at home since storm Eunice and still expected to fixed in 3-4 days. What is this poor service? My Neighbour virgin media and other service providers are working fine without issues and i didn’t BT to be this bad. Fix up please.

  • notfunnymatthew
    Matthew (@notfunnymatthew) reported

    @virginmedia "It looks like there aren't any issues affecting service in your area at the moment"

  • covsouth
    Will (@covsouth) reported

    @virginmedia after 10 yrs we part ways as apparently a new customer is more valuable than a loyal one 🤔 I'm sure there is some business sense in there somewhere but we move on.

  • DMZUH
    D (@DMZUH) reported

    Virgin Media goes down on me more than the misses

  • vicgoddard
    Vic Goddard (@vicgoddard) reported

    My mum’s landline has gone down in the winds of Friday and now her emergency call button isn’t working because of that. Having spent an hour trying to get hold of her on mobile I need to know when you intend to fix it @virginmedia. My DMs are open

  • EIREGAMER
    Patrick Robert nial Kennedy (@EIREGAMER) reported

    @virginmedia hello, my virgin broadband in cork just died ? Any idea are places down ?

  • InTheClaire82
    C L A I R E (@InTheClaire82) reported

    @virginmedia Hi there, I have a V6 box. There’s no pattern as to when it crashes - it has happened at various times throughout the past week. The picture freezes, then ‘no signal’ appears and when it finally comes back, we have to wait a good 10 minutes for it to restart 😕

  • kay_sldm
    Kay 🔴👹‼️ (@kay_sldm) reported

    @virginmedia are not a serious company. It’s been almost a week now in which my internet has been messing about and they still haven’t rectified the issue. My router has rebooted over 400 times since last Thursday now and they’re telling me service is down in my area.