1. Home
  2. Companies
  3. Virgin Media
  4. Waltham Cross
Virgin Media

Virgin Media outages and service status in Waltham Cross, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Waltham Cross, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 1:01 PM GMT+1.
  • 72% Internet (72%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Waltham Cross come from postal codes EN8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Cross, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Enfield Town, Waltham Forest, Harlow, Harringay, Epping Forest District, Woodford Green, Walthamstow, Islington, Buckhurst Hill, Hertford, Welwyn Garden City, Barnet, and Elstree.

CityProblem TypeReport Time
Hackney Internet 7 minutes ago
Hackney Internet 10 hours ago
Ilford Internet 19 hours ago
Enfield Town Wi-fi 1 day ago
Hackney Internet 1 day ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

20 recent signals

7 minutes ago
Ilford

9 recent signals

19 hours ago
Enfield Town

2 recent signals

1 day ago
Harlow

2 recent signals

2 days ago
Walthamstow

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • wesleyddolly
    Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

  • JammieBun
    James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • mindbodyrevival
    mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • JammieBun
    James Brown (@JammieBun) reported from Enfield Lock, England

    @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • g_neale
    Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • PatricioSimone2
    Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • Editmonster
    Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • mariesnotcool
    Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??

  • PortsmouthSaint
    Saint of Portsmouth (@PortsmouthSaint) reported

    @virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me

  • Howard1963OT
    Howard Borrington (@Howard1963OT) reported

    @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

  • mattflack90
    Stato (@mattflack90) reported

    @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

  • kipianitblisi
    ROBERT DEAR (@kipianitblisi) reported

    @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

  • __neerihs
    Reeni 🇯🇲 (@__neerihs) reported

    @virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!

  • nubnutts
    Matthew Lock (@nubnutts) reported

    @Stsantek @virginmedia damn i feel bad for you, i mean i pay £40 for gigabit on VM

  • superpaddiepads
    estevén (@superpaddiepads) reported

    @LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

  • Craig_Higgins
    Pazuzu (@Craig_Higgins) reported

    Hey @virginmedia we've recently just renegotiated our internet with yourselves after the price became completely unaffordable but based on the news Ofcom has found you guilty of deliberately mishandling customer calls, was this an unwise move?