Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Waltham Cross, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Barking, Newham, Enfield Town, Ilford, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Dagenham, City of London, Barnet, and Romford.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 15 minutes ago |
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Internet | 4 hours ago |
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Internet | 10 hours ago |
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Internet | 13 hours ago |
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Wi-fi | 19 hours ago |
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Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Alicia Carney (@aliciaverbs) reported from Walthamstow, England@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
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Besawyer (@Besawyer) reported from Walthamstow, England@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Alicia Carney (@aliciaverbs) reported from Walthamstow, England@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Besawyer (@Besawyer) reported from Walthamstow, England@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
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DEREK BURGESS (@derekcburgess) reported from Walthamstow, England******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Porgie (@george_hut) reported from Islington, EnglandWTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Peter (@medicman2011) reported from Loughton, England@virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.
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Besawyer (@Besawyer) reported from Walthamstow, England@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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Kate (@whoiskatrin) reported from Islington, England@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Besawyer (@Besawyer) reported from Walthamstow, England@virginmedia Provide a more reliable service and a time machine
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P_R£NZÉL (@PactzLdn) reported from Walthamstow, England@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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paul davis (@daviduaregod) reported from Romford, England@virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Alicia Carney (@aliciaverbs) reported from Walthamstow, England@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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Danté Banks (@Dante_Banks) reported from Tottenham, England@Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Coleman (@elisabeth1sarah) reported@virginmedia The fault is your company is incapable of coming and repairing a broken cable.
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HAL 9000 (@HAL9000Machine) reportedLove getting cold calls from @virginmedia and going through loss of details before they just hang up whilst looking into a Black Friday deal for me. Guess there wasn’t any deals going. Glad I’ve been with you for 11.5 years.
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Wayne (@waynec40) reported@virginmedia Are you saying I just stay on that page or have to sign in
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Sarah Coleman (@elisabeth1sarah) reportedNo contact was made to say there were issues and the work wasn't going to be carried out. We contacted @virginmedia 10 days before to check it was all in hand and we're told it would be complete. Day before, text message to say that the appointment was going ahead.
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MikeP (@mrmikepye) reported@virginmedia I am trying to cancel a appointment with a technician as guidance says I can by logging in. I can change time but not cancel. Please help.
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Sarah Coleman (@elisabeth1sarah) reportedAnyone else having major issues with @virginmedia? We've had to wait 6 weeks (and move out as we work from home and have no phone signal for hotspots) for a cable repull for them to not show up (3 times).
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JoT (@josieturnups) reported@virginmedia No they didn’t he was so rude and aggressive towards me and just laughed at my situation I have my eviction notice
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Derek Douglas (@pye1903) reported@virginmedia Quick enough to take a bill but never quick to fix it,
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H (@Nithandro) reported@virginmedia Status check showing no issues in my area, but issues with my hub. Says 21 devices having issues connecting to hub. All day had this, how can I i fix?
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Sarah Coleman (@elisabeth1sarah) reportedHow long do they expect us to stay customers and pay an absolute fortune for a service that's not being provided, being fixed or even a minor priority on their list? @virginmedia, I want answers! When will you be capable of doing your job?