Virgin Media Outage Report in Waltham Cross, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Woodford Green, Dagenham, Romford, City of London, Harringay, Hackney, St Albans, Chingford, Paddington, Enfield Town, Hampstead, Ealing and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Romford |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Woodford Green |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Three Peace
(@ThreePeaceSweet) reported
from
Tottenham, England
@milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Jon 🍺👍
(@beerinthesuburb) reported
from
Enfield Lock, England
@TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Cooperthecub
(@cooperthecub) reported
from
Romford, England
@virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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ice
(@__dimeji) reported
from
Enfield Lock, England
@virginmedia fix your **** connection **** sake
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EzzzzG
(@E_zzz_G) reported
@virginmedia having issues with wifi today…I’m working from home, very disruptive
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Nat
(@says_nats) reported
@virginmedia Your reply conflicts with what you call handlers have told me. Who is lying? And YES, still having lots of problems. Have been for 2 years, it's been at it's worse over the last 6 months. Horrible customer service, rude, with no empathy, here I lie with the same energy to you.
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Craig
(@craig_g753) reported
Anyone else having trouble with virgin media wifi today? @VirginMediaIE
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James
(@WilJamTom) reported
@virginmedia hi, I’m moving home at the start of December and my new place isn’t supported by Virgin Media. What’s the course of action for me to cancel my contract such that it ends as I move out? Thanks!
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Johnny
(@j0hNNy_GEE) reported
@virginmedia Yep, get it *********** up to customers. A very poor experience and no regard that customers are losing their ability to work. Please do not forget to add "Thank you for choosing Virgin Media"!
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Paul
(@paulconroy2369) reported
@virginmedia Shame been a customer for over 20 years and to loose me over 8 pounds a month
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xNikkix
(@xNikkiMoorex) reported
@virginmedia Hi nope still keep getting cut off after the auto system tells me everything on the network is fine
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sue Jackson
(@suejack62) reported
@virginmedia I’ve just logged into my account from that link and it does say problems expected until 31st 😩
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Pete Stevens
(@Petrovious) reported
@virginmedia I tried the broadband issues page and it says they can’t tell me at the minute if there is a problem. There was known issues yesterday and I logged a claim for loss of service but I can’t even get that far today
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Julian Armstrong
(@Brasfort49) reported
@virginmedia Fine. There are two frustrations for users. The first is a tendency to bias the system towards blaming the user's setup "you have a problem with your broadband".. no, it's YOUR broadband service actually:second a suspicion that lack of investment is root cause of service failure