Virgin Media Outage Report in Waltham Abbey, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Abbey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Waltham Abbey, Essex, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Enfield Town, Islington, Newham, Belsize Park, Hampstead, Wood Green, Ware, Finchley, Walthamstow, Dagenham, Harringay, Paddington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Enfield Town |
Internet | |
| Enfield Town |
Total Blackout | |
| Enfield Town |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Waltham Abbey, England
Latest outage, problems and issue reports in Waltham Abbey and nearby locations:
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)
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Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
VirginMedia used to have an executive team which were willing put things right by hearing customer complaints, investigating them, and providing fair solutions. Is that team still available? @virginmedia
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia Sadly the service is rubbish again today after a couple of ok days.
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Apart from saying sorry, can you genuinely do something to help customers ?
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mason
(@robmason_11) reported
@virginmedia @AlfieNewman_ @vmbusiness Hi I live with alfie and have called virgin media business again this morning and they said our issue is that our account hasn’t been activated yet so they have sent us through to another team to get our account activated. However, once they send u through we were stuck on hold
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DontBelieve TheHype
(@DontBelieveHype) reported
@virginmedia ? MY ISSUE IS THAT NOBODY HAS TAKEN OWNERSHIP OF SOMEONE CUTTING OFF MY ULTIMATE OOMPH MOBILE SIM. I HAVE NO MOBILE, I HAVE HAD NO MOBILE FOR OVER 12 DAYS. NOBODY CAN TEXT ME, NOBODY CAN CALL ME. I HAVE BEEN UNABLE TO USE 2FA AT BANKS/CREDIT CARDS/PAYPAL ,THAT USE TEXT SECURITY
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wardy102
(@wardy1021) reported
@virginmedia Calls from mobile to 0345 number are 25p a minute. My home phone does not work. Your messaging service is not fit for purpose. Please provide email
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Chris Simpson
(@simpsoncg) reported
@virginmedia No internet for 6 days now, with no issues showing on your service status page. Phone operators tell me there's an area outage which won't be fixed this month. Can you give me a good reason not to cancel my contract and get a different ISP installed this weekend?
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Jane Harris ❤️❤️💚❤️❤️ 🌷
(@janeharris2021) reported
@virginmedia Never have I ever received such bad customer service in my life. Whoever lee is on the live chat. I think you need some training. Order being cancelled.
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Squall Loire
(@squall_loire) reported
@virginmedia If switching ISPs could be done overnight at the push of a button, you'd never even consider charging so much. You'd be constantly fighting to offer the best value to retain existing customers, rather than just trying to attract new ones.
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James Gibson
(@jamesgibson279) reported
@virginmedia More outages ? There’s more down time than service 😡 then you say there’s no issues, didn’t want to change providers been with company since they were telewest, but lately been appalling & customer service even worse,on hold forever then nearly a week to get an ‘engineer’out.
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James Gibson
(@jamesgibson279) reported
@virginmedia No outage in areas as usual,as always according to you,yet no service,rebooted *** again (which we shouldn’t need to keep doing) & it working for now,Mughal as wee use it to look for better providers.
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John FH
(@jfrncs_) reported
@virginmedia internet installed Saturday - cut out once Sunday, twice yesterday, three times already today. V reliable service so far 👏🏻👏🏻👏🏻 I can sense it’ll be a great 18 months working together.
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Kapt_Kopter 💙
(@DayTripper_RC) reported
@virginmedia Provide me with the service I'm paying for. It's really quite simple. Can you not see the irony that you've asked me to use my data to talk to you about your failing service? #VirginMediaDown