Virgin Media Outage Report in Waltham Abbey, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Abbey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Abbey, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Camden Town, Waltham Forest, Welwyn, Stepney and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Abbey, England
Latest outage, problems and issue reports in Waltham Abbey and nearby locations:
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Fox
(@trevorfox) reported
@andrewnh62 @virginmedia Ours is down as well in Medway
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Scott Rodgers
(@Scott_R25) reported
@virginmedia Contract ending, trying to renew. Feels mental now to be fair, but trying to stay. Given a price this afternoon but he said he’d speak to this made up tier 2 with ongoing area issues to see if could reduce it further for us- unprompted I should add.
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Scott Rodgers
(@Scott_R25) reported
@virginmedia Focused entirely on the wrong parts of it, more interested in the mess up if a colleague than actually dealing with the issue at hand. Pricing issue still not sorted, and here I am replying on Twitter where a call centre agent could have sorted it had they been bothered
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Michelle Cadwallader
(@MichelleCadwall) reported
@virginmedia Good Evening, thank you for responding. The issue has now been resolved. I was very unhappy with the customer service yesterday when trying to deal with a bereavement account. But thankfully all has been dealt with eventually.
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David Pritchard
(@DPritchy28) reported
@virginmedia Done that so many times. What’s the point. Existing customers have never meant less to you than recent times. On hold 2 hours last week. Finally got through. Cut off after 30 seconds. That makes us customers so angry. Feel free to call me. Account number is 745226401.
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Trevor Fox
(@trevorfox) reported
@virginmedia bbc one hd is not working!!
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Ryan Lee
(@RyanLeeEditor) reported
@virginmedia I outlined this in the attached tweet, which is local device issues with modem mode and ethernet ports, outside of just "it's connected back to us". The only solutions the rep could provide were network monitoring (which wouldn't show device faults), or putting us over to GRescue
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leodislufc
(@leodislufc) reported
@virginmedia Fu**ing groundhog day , what a complete and utter **** storm of a company you are . #virginmedia
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Toby Schuster
(@TobySchuster) reported
@virginmedia 3. You might have an Acceptable Use Policy but I have an Acceptable Cancellation Policy 4. The thing I would find almost unacceptable is that on top of having no internet service I may have to report you to Trading Standards or BBC Watchdog. Almost...
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leodislufc
(@leodislufc) reported
@virginmedia Absolute PR bollocks , if you had anything about you the call would have been answered , you wouldn't be ripping customers off and your service would be of value . #virginmedia