Virgin Media

Virgin Media Outage Report in Waltham Abbey, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Abbey, Essex, England 02/14/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Hackney, Romford, Ilford, Paddington, Islington, Camden Town, Enfield Town, Newham, Harringay, Harlow, Waltham Forest, Barking and Waltham Cross.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • AussieHarj Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • Michael73942063 Michael Butler (@Michael73942063) reported from Welwyn Garden City, England

    @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • jfcolomer Juan Folgar Colomer (@jfcolomer) reported from London, England

    @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • sam_batty Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • GraemePuttock Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • vision_e_media Vision Elite Media (@vision_e_media) reported from Hertfordshire, England

    @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

  • Liamsmith260493 Liam Smith (@Liamsmith260493) reported from London, England

    @virginmedia Our Wifi has been down since yesterday can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bryonycw Bryony Smith Wilson (@bryonycw) reported

    @virginmedia Link is not working can you send again

  • K2thaG Keeley Gardner (@K2thaG) reported

    @virginmedia I dont even use Twitter and have been that shocked with the service I had to reach out this way!!!!!

  • jcnotcslewis Judith Lewis (@jcnotcslewis) reported

    @virginmedia So the local fault is fixed. TV still not working. An hour on the phone last night, attempted to be put through to another dept who did not answer. This morning they answered, said wrong dept, putting me through to another who aren’t answering. What should I do now?

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @virginmedia A bloody network that didn't drop out would be my wish hoping for everone else as I've left

  • rdg987 rdg987 (@rdg987) reported

    @virginmedia trying to cancel my contract... virgin have hung up twice... on hold for 40 minutes, get thru, give details, redirected... yep they hung up! Appalling. Now calling again!!

  • Phil_t1983 p (@Phil_t1983) reported

    @virginmedia It’s not my end it’s yours, whole area! Supposed to be fixed on the 2nd, then the 9th then 14th and now the 18th I’ve filled out a complaint form and still haven’t had a reply!

  • NBinby neil (@NBinby) reported

    @virginmedia what is going on with virgin they say someone will be in contact with you but they don't contact you poor service

  • MaireadRG Mairéad Rose (@MaireadRG) reported

    @virginmedia @virginmedia how about providing a decent connection? or a call back from your complaints team?? only been with you a few months and can't wait for our contract to be up. Why don't you work on your customer service rather than posting stupid polls to your twitter

  • Nick2403197218 somepropernotrightsonhere (@Nick2403197218) reported

    @Phil_t1983 @virginmedia paying for 100. getting 9. bargains to be had at xmas ! have you tried switching it off and on ? standard tech support starter for 10.. awful firm

  • chrishall456 Yorkshire Chris 👍🏼 (@chrishall456) reported

    @virginmedia Would love to send my tv box, gift wrapped, back to Virgin if you would cancel my tv package.. all I want for Christmas is broadband and phone, but unfortunately I'm a customer of 7 years and no one listens to long term customers. Anyone from Sky reading this ? Can you help me?