Virgin Media

Virgin Media Outage Report in Waltham Abbey, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Waltham Abbey, Essex, England 11/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Paddington, Newham, Hackney, Ilford, Muswell Hill, Dagenham, Camden Town, Barnet, Romford, Barking, Islington, Waltham Cross and Waltham Forest.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

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Virgin Media Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • LauraMCornelius Laura Cornelius (@LauraMCornelius) reported from Welwyn Garden City, England

    Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia any ideas when you are increasing your price next...so I can cancel my contract early

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

  • michaelck1972 Michael (@michaelck1972) reported from Hertfordshire, England

    @virginmedia It’s ok. I’ll cancel and move to BT instead.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia It’s still not working!

  • Lindor1306 Jo Marion Pauline (@Lindor1306) reported from London, England

    @virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!

  • aline_diaredo Aline (@aline_diaredo) reported from London, England

    @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

  • MalcolmPeacock3 Malcolm Peacock (@MalcolmPeacock3) reported from Hackney, England

    Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia Both still not working before I left for work this morning.

  • michaelck1972 Michael (@michaelck1972) reported from Hackney, England

    @virginmedia Guys, the business does the work to retai the customer, not the other way round!

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

  • michaelck1972 Michael (@michaelck1972) reported from Hertfordshire, England

    So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amzglove amy (@amzglove) reported

    @virginmedia my wifi is still down despite rebooting my router several times today

  • StamfordReacts SBR (@StamfordReacts) reported

    That’s it I’m done with virgin media. Today and last night tested my patients. Can’t be dealing with this awful service any longer @virginmedia goodbye

  • Beckytiptonx Becky Tipton (@Beckytiptonx) reported

    How on Earth are you supposed to get in contact with @virginmedia tried calling… never get through or they hang up. Online chat can’t help me… I just want to cancel my contract as the wait has been way too long for a self install WiFi set!! 😖

  • lipstick_libby Libby (@lipstick_libby) reported

    Is @virginmedia going to compensate me for the mobile data I'm using to work as the broadband is down again. It's beyond a joke and about time OFCOM got involved.

  • CRMartin571 Roger Martin 🇬🇧 (@CRMartin571) reported

    @virginmedia So 1 hour completely down. Just come back on. No good for a fixed issue...

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @virginmedia No you haven’t. Might want to check that statement. I have no broadband service. Nottingham area. Thanks I was on a meeting zoom and boom. Might have lost out now.

  • uselesstat marie (@uselesstat) reported

    @virginhelp @virginmedia broadband is down across the country again and I can’t get through on the phone. I can only assume these tweets are being seen and the issue is being worked on?

  • CroondogTV Croondog (@CroondogTV) reported

    Wait, don't panic, it's not @SWTOR - looks like the big @virginmedia outage has caught up with me!

  • andrew_patey ANDY PATEY (@andrew_patey) reported

    @virginmedia Its down again now..

  • spursporn spursporn (@spursporn) reported

    @virginmedia have you tired turning it off and on again ,if that doesn't work unplug it and wait 5 minutes before plugging it back in