Virgin Media Outage Report in Waltham Abbey, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waltham Abbey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waltham Abbey, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Dagenham, Paddington, Islington, Hampstead, Barnet, Hertford, Welwyn Garden City, Newham, Chigwell, Romford, Harlow, Waltham Cross and Enfield Town.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Total Blackout | ||
Total Blackout | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waltham Abbey, England
Latest outage, problems and issue reports in Waltham Abbey and nearby locations:
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steven ereira (@EreiraS) reported from London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira (@EreiraS) reported from London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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Nik Hunt (@NikHunt_) reported from Paddington, England
@virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)
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Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England
@virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted
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Erhan Timur (@timur_erhan) reported from Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Richard Moses (@Richardjmoses) reported from Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
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Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England
@virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..
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steven ereira (@EreiraS) reported from London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira (@EreiraS) reported from London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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Janine (@JanineAdelman) reported from Barnet, England
@virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help
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Pam Ford (@ThePamFord) reported from Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
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steven ereira (@EreiraS) reported from London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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steven ereira (@EreiraS) reported from London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira (@EreiraS) reported from London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Leigh Van Bryan (@LeighBryan) reported from Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England
@virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-
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Lauren © 💅🏼 (@Laurencrabs) reported from Barnet, England
@virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!
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Sharron O'Connell (@heysharron) reported from Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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steven ereira (@EreiraS) reported from London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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mrsbobie (@lynners2) reported from Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave (@Andycave) reported
@virginmedia You are hiding behind this nonsense of a third party application when in fact this is something fundamental without which your service is no earthly use.
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Topazz (@Topazz22268130) reported
@virginmedia Internet is the worst I've ever had also most expensive will be switched provider asap. Disgusting how poorly this Internet function I do not reccomend to anyone at all. Please fix or I will change.xx
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Gary Devlin (@Gaz_Devlin) reported
About 16 years I've had broadband with @virginmedia and now they're suddenly telling me they are collecting their equipment and won't talk to me on the phone. I guess they've too many customers and don't want/need me(single tear moment). Utter **** their customer service anyway!
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LunchboxLogic (@LunchboxLogicYT) reported
@virginmedia Well I know that wired is gonna be better. What I’m saying is I should be getting the same. There should be no difference as it is you who is providing the “service”, not much of a service if everyone needs to buy ethernet cables for a device that had wireless capabilities.
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Clive Cliffords (@cliff_cliffords) reported
@virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept
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Andy Cave (@Andycave) reported
@virginmedia But it is a @virginmedia service precisely because your service does not work without it. You are splitting hairs to fleece customers and it stinks. This is not technologically complex. You should not charge for it.
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Alison Morley (@downrightjoy) reported
@virginmedia @nickys67 I wish mine were - still not working and no one replying to my tweets now. Really need this sorted @virginmedia please respond!
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Babs Edwards (@edwards_babs) reported
@virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?
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AlecS (@Alec_T_Short) reported
@virginmedia - is there an email outage as I have not been able to sign on to my email or account since 9 this morning?
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Bekah . (@beks___x) reported
Nah but virgin media internet is moving proper scummy recently @virginmedia fix up, I don’t wanna hear chattings I wanna see action