Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/31/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Ealing, Camden Town, Hackney, Islington, Hertford, Hammersmith, Tower Hamlets, Waltham Forest, City of Westminster, Paddington, Harringay, Brentford and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • PopePower William Pope (@PopePower) reported from Walthamstow, England

    @virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • ayestawnie paul davies (@ayestawnie) reported from Hillingdon, England

    @virginmedia got no TV, Internet or phone please help got code W02 on my TV

  • GeoffSp Geoff Speed (@GeoffSp) reported from Ealing, England

    @richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    @virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_dickerson Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England

    @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

  • stueywood Stu (@stueywood) reported

    @virginmedia Hi, i see that the mobile network is undergoing maintenance locally, meaning that once i leave the house, i have virtually no mobile service. Postal code of SK12. How long will this be for please?

  • pettifet lester pettifer (@pettifet) reported

    @virginmedia Just called helpline and yet another issue again in the area that isn’t getting fixed until about 7pm, had to take a day off work which wasn’t what I wanted to do ! Not fault of yours but happening to many time ms recently

  • LisaThornton86 lisa_thornton (@LisaThornton86) reported

    @virginmedia this company is beyond a joke! Constant phone calls, WhatsApp messages, online webchats over 5mths and I still can’t cancel my services because I can’t get hold of anyone!!!

  • CymruRoadRunner Rich Brown (@CymruRoadRunner) reported

    @virginmedia Hi, I need to give you 30 days notice to cancel my account. My current contract finishes on 27th March. Can you please DM to advise.

  • gregpower Greg Power (@gregpower) reported

    @virginmedia It's gone from 100% uptime and reliability to requiring constant restarts and logging into the router to force diagnostics the past 2 days. Are there any known issues your end atm?

  • TheDobba Mr White (@TheDobba) reported

    @virginmedia Having trouble getting my emails through an IMAP client. Are there ongoing issues?

  • Rocco76564224 always on the go (@Rocco76564224) reported

    @littlemore20 @virginmedia Only ever had 1 problem with sky and it was after storm and it was sorted quick ..loads of complaints about virgin on here

  • CharlesCoombes Chazz Coombes (@CharlesCoombes) reported

    @virginmedia Well still the landline still aint working. Our naighbour is having the same issue aswell & they was told 24/48hrs to sort it. So i hope we get a discount on our next bill. Virgin have become a joke. Been with you for along time & this is how valued customers get treated 🤬

  • alixcage Alix Cage 😷👍 (@alixcage) reported

    Do @virginmedia just do this so folk get exasperated and just pay whatever they say? Truly awful. Let’s hope BT are better!