Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Barnet come from postal codes NW9, EN5 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/17/2025 04:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Stanmore, Hampstead, Ilford, Hammersmith, City of London, Waltham Cross, Newham, Poplar, Waltham Forest, Fulham, Wood Green and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • NeilSculley neil sculley (@NeilSculley) reported from Watford, England

    @virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?

  • ZXena_Mclean Zena Mclean (@ZXena_Mclean) reported from Ealing, England

    @virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company

  • anthonysuter82 Anthony S (@anthonysuter82) reported from Hackney, England

    @virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Poplar, England

    @virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.

  • TheRealMrDrew G (@TheRealMrDrew) reported from London, England

    @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

  • hollyliba Holly B (@hollyliba) reported from Camden Town, England

    @virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time

  • adammcilrick Adam McIlrick (@adammcilrick) reported from Camden Town, England

    Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?

  • xenia_ina Xenia Messerschmitt (@xenia_ina) reported from Tottenham, England

    @virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • DesignBySol_ Solveiga Pakštaitė (@DesignBySol_) reported from Walthamstow, England

    @virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GamingFTW456 WolfAirsoft (@GamingFTW456) reported

    @patrickseurre @virginmedia Takes your money and gives you **** in return then tells you to pay more because they increased the prices HA.. i cant wait for virgin media to go bust

  • Davet66 Dave Taylor (@Davet66) reported

    @virginmedia You didn't get it. I change the name of the WiFi to match the old router to save resetting up all My WiFi devices, but it changes back to its original name setting on the name of the 2g signal.

  • Wenxue2222 Brigantian in Exile (@Wenxue2222) reported

    @virginmedia Spoke too soon. Was up for two hours then down again. Still down now.

  • stewardson_alan Al the red #Johnsonout (@stewardson_alan) reported

    @virginmedia shocking it's still down my wife can't work from home any idea when it will be put right

  • MKCarrielies Michaela Carrielies (@MKCarrielies) reported

    idiots have been gobbing about the Sky satellite dish, and trying to arrange a very strong signal to cause interference with receivers and electrical sockets and wiring etc : same thing they were trying to do with the Virginmedia system: so snippy made sure they’ll be no signal

  • VirginMediaNews Virgin Media News (@VirginMediaNews) reported

    An emergency cut to the price of petrol and diesel could take effect from midnight tonight. Virgin Media News understands that ministers are due to sign off on proposals to cut excise duty at a special Cabinet meeting this morning. More on @IrelandAMVMTV news at 7:30am

  • barn_mitch Mitch Barn (@barn_mitch) reported

    @virginmedia Also reported to ofcom Worst company ever dealt with.

  • barn_mitch Mitch Barn (@barn_mitch) reported

    @virginmedia I called you late December 2021 to tell you I was moving home on 1 Feb 2022. You gave me an install date of 1 Feb at new house and told me to take equipment with me from old house. The night before you cancelled. This has now happened 4 times! The night before! I can never get

  • stubat_ stubat (@stubat_) reported

    Stream cut short by @virginmedia issues yet again. When ******** will there be some actual, readily available, competition for these guys? Such dog **** service all the time.

  • MKCarrielies Michaela Carrielies (@MKCarrielies) reported

    I was surprised when I removed the Virginmedia telephone, TV/network cabling: it’s not until removing it, that I was aware of how bad the installation had been: TV/network cable had even been patched together with tape to make it long enough : it would need to be redone anyway (4