Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Newham, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Enfield Town, Westminster Abbey, Brent, Islington, and Paddington.

City	Problem Type	Report Time
London	Internet	1 hour ago
Hammersmith	Internet	1 hour ago
London	Internet	2 hours ago
Hammersmith	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  Mat Carey (@UKmatC) reported 4 minutes ago from City of London, England

  Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

• 
  Scott Brindley (@scottyboy1973) reported 5 minutes ago from Ilford, England

  @AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice

• 
  Ricci (@RicciHammond) reported 6 minutes ago from Ware, England

  @virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..

• 
  Toby Dawson (@TobiWanDOTA) reported 9 minutes ago from Camden Town, England

  Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

• 
  ROB FARACE (@REDROBB1967) reported 13 minutes ago from Barnet, England

  @virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.

• 
  Tricky (@trickyvondickie) reported 14 minutes ago from Kensington, England

  @virginmedia trying your text service now

• 
  Jessica Lloyd-Wright (@JessLloydWright) reported 22 minutes ago from London Colney, England

  @virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area

• 
  Dan Slee (@danslee) reported 24 minutes ago from Camden Town, England

  Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

• 
  ROB FARACE (@REDROBB1967) reported 26 minutes ago from London Colney, England

  @virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today

• 
  dicle erver (@starsenic) reported 26 minutes ago from Hackney, England

  AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

• 
  Nicole Bennett (@NicoleBennett88) reported 28 minutes ago from Walthamstow, England

  @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

• 
  Pam Ford (@ThePamFord) reported 34 minutes ago from Ilford, England

  @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

• 
  Margareta Dovgal (@Margare7a) reported 37 minutes ago from Hammersmith, England

  Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!

• 
  Eilidh Murray (@eilidhmuz) reported 38 minutes ago from Tottenham, England

  @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

• 
  Pam Ford (@ThePamFord) reported 41 minutes ago from Ilford, England

  @virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises

• 
  Rafi (@_Rafi93) reported 42 minutes ago from Camden Town, England

  @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

• 
  Mercedes BB (@Messy_BB) reported 54 minutes ago from Camden Town, England

  @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

• 
  Michelle McGrade (@MichelleMcGrade) reported 55 minutes ago from Brentford, England

  No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

• 
  D Warwick (@DWarwick19) reported 55 minutes ago from Enfield Lock, England

  @virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606

• 
  Rafi (@_Rafi93) reported 58 minutes ago from Camden Town, England

  @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported 5 minutes ago

  @virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.

• 
  Archie (@archiejpl) reported 8 minutes ago

  @virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?

• 
  Mark Evans (@Tokraspy) reported 10 minutes ago

  @virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering

• 
  rav norris (@RavNorris) reported 13 minutes ago

  My @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.

• 
  Slo Mo (@stuarto268) reported 14 minutes ago

  @garrett_golf @virginmedia Absolutely dreadful customer experience

• 
  モノノ怪 | PastelCorpse (@PastelCorpsetv) reported 19 minutes ago

  @virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.

• 
  Jonny (@mancmaestro) reported 27 minutes ago

  @RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.

• 
  Andrea Spencer Davidson 💙 (@andieloulou) reported 28 minutes ago

  @virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?

• 
  Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported 28 minutes ago

  @virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!

• 
  Melissa (@melissar954) reported 29 minutes ago

  @virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!