Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Barnet come from postal codes N3, NW11, EN5 and N11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 03/13/2026 10:55

March 13: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Hemel Hempstead, Ilford, City of London, Waltham Forest, Wembley, Islington, Kensington, City of Westminster, Newham, Watford, Paddington and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomHemel Hempstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.

  • danjpadgett Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • Wendy_Wo_Wo Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • stevenmeagher Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • Azmainnnn Azmain (@Azmainnnn) reported from Walthamstow, England

    @virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

  • stillphone Phil Stone (@stillphone) reported from Hillingdon, England

    @virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve

  • Joefry81 Joe Fry (@Joefry81) reported from Watford, England

    @virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan_murton Ryan Murton (@ryan_murton) reported

    FINALLY cancelled Virgin Media after 3 years. Horrific internet and horrific customer service. Avoid them like the plague!

  • BlockedShell BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported

    @ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT

  • jilladelus1 jill adelus (@jilladelus1) reported

    @virginmedia Next customer complaint just send a few sheets of bog paper as your if you're on board clap trap 'response to resolve' & save people the NIGHTMARE that is @TimFries & his Board of Merry Directors & THREE MAIPULATING MANAGERS & COUNTLESS online & 📞 staff Fraudsters put ME thru.

  • mcglashan1982 Ross Mcglashan (@mcglashan1982) reported

    @virginmedia can someone get in touch as I have given up. Booked an appointment (eventually), you never turned up and now you’ve charged me £25 for the pleasure? Disgrace.

  • KRamdawar Ken Ramdawar (@KRamdawar) reported

    @virginmedia I have done everything. I have been on to customer service. Not good enough. I have never needed WiFi extenders before, but have now. I need WiFi for them to work

  • rosie_jd Rosie (@rosie_jd) reported

    Hey @virginmedia you’ve put my bill up to £62 and now the internet doesn’t even work. Please can you help the app is not helpful

  • TheFamousDevlin Devlin Gallier (@TheFamousDevlin) reported

    @virginmedia Staggering customer service. I can't be compensated for the installation of my broadband being installed because I don't have a service with you!

  • nealk87 Neal (@nealk87) reported

    @virginmedia @offctnmb I have had the same issue for days now. Works fine on tv (which I'm currently unable to use as I'm not at home) but I'm unable to log into Sky Sports with my Virgin credentials. It's always given this message the first attempts but worked on the second try. Until now.

  • inspectortooth kenneth combes (@inspectortooth) reported

    @virginmedia I’ve tried phoning. I either can’t get through or are out on hold then cut off! I’ve uninstalled and reinstalled the sky sports app several times but to no avail. Sky tell me it’s a Virgin problem.

  • nucleardevice02 Dave Beckers (@nucleardevice02) reported

    @virginmedia OOMPH customer your app says call789 and I can get a next day engineer booked. Followed your help guide and reset everything, she run test and said there is an issue but I have to wait 24hrs, if there is still an issue to call back and an engineer call will then be booked.