Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes N3, NW4, NW9 and EN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 02/18/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, Hackney, London, Harringay, Southall, Paddington, Poplar, Barnet, Ilford, Newham, Hayes, Enfield Town, Hampstead and City of London.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomIslington Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • RobbarnesModel Rob Barnes (@RobbarnesModel) reported from Watford, England

    @virginmedia probably the worst customer service going 👎🏻

  • TracyTyson TT (@TracyTyson) reported from Stanstead Abbotts, England

    @virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡

  • HelpLeila Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia Still green. Not working

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • AndyStamford AndyWilcock (@AndyStamford) reported from Hillingdon, England

    @virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • AndyStamford AndyWilcock (@AndyStamford) reported from Hillingdon, England

    @virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dipikask3 Dipika (@dipikask3) reported

    @virginmedia - no internet, no tv is working . Service is getting worst day by day

  • TomFoolerySays Tom Parker (@TomFoolerySays) reported

    Just to let you know, @virginmedia your customer service, broadband and technicians are an absolute joke. 6 days without WiFi 😡😠🤬

  • DCVANS8 DC (@DCVANS8) reported

    @virginmedia I think you've misunderstood me, I have been a vm 500mb broadband customer for years, I only joined 02 on the 13th Nov.... So my 150gb 02 sim has correctly doubled to 300gb, but my existing 500mb connection has NOT been upgraded to the Gig1 next tier service.

  • IanForrest10 Ian Forrest (@IanForrest10) reported

    @carolin40315891 @virginmedia I was out the door to Sky then was promised the Earth with Virgin 360 day 2 now and still unable to upgrade. Think I may have made a very bad decision!

  • Birdiex94x Scott Bird (@Birdiex94x) reported

    @virginmedia Upload speeds? 1-2 weeks Wifi problems? 1.5+ years. Finally fed up of using 4G instead

  • JackieBishPo Jack Bishop (@JackieBishPo) reported

    @virginmedia Absolute horrific service. I can’t begin to describe the issues we have had with getting internet. The financial burden and stress your company has caused is ridiculous. By far the worst customer experience I have ever had!

  • WhiteBobb BobCat (@WhiteBobb) reported

    @virginmedia I told your agent that the router was upstairs. We've never had a TV package from yourselves and not once was a wall point mentioned. If this was mentioned I would not have cancelled my other service provider.

  • fbpe_mark Mark #MUFC (@fbpe_mark) reported

    @virginmedia I can't, barely any mobile data left. The problem is on your end as many are having the same problem.

  • Birdiex94x Scott Bird (@Birdiex94x) reported

    @virginmedia No issues in the area and no 'problems' when running the tests

  • BenFaul32932242 Ben Faulkner (@BenFaul32932242) reported

    @virginmedia I’ve been through the complaints web chat and got nowhere, I have the transcript available. I’ve now been told no further help can be provided and to ring back after 24 hours