Virgin Media Outage Report in Barnet, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Barnet come from postal codes NW4, N3 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Hackney, Islington, Leyton, City of Westminster, Ilford, Newham, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
-
Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
-
Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia down in Willesden?
-
Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia Down again. Is it Nw10 area or me?
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
-
Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
-
Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.
-
Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
-
Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
-
N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
fiona stewart
(@fee4399) reported
@virginmedia why don’t you listen to customers when they call, all you do is hang up, we want contract cancelled NOW!!!! We are now signed up with someone else because of you’re actions
-
Hibberts Hangout
(@HibbertsHangout) reported
@virginmedia Oh yeah call the same number I’ve already called, that seems logical… I told the woman to cancel it, she said she was going to put me on hold while she processed it, so to me it’s done! As far as I’m concerned my notice has been given. You record calls so you have a record of it
-
Cat B
(@couiza) reported
@virginmedia This is a nightmare..I don’t know my password.and the email address you have for me is the one on my old iPad..which I can’t access because of no WiFi.. I am 60 years of age..I have a broken foot and a shattered knee cap I live alone..ALL I want is for an engineer to visit
-
Emma Collis
(@emma_collis) reported
I have defeated the most formidable boss monster I have ever faced... The dreaded Virgin Media Customer Service phone call. Only took me (checks notes) two days
-
AJ
(@Ajai_Ali) reported
@virginmedia been trying to get hold of you for two days now .. yesterday i got disconnected after 2 hrs .. and todays wait seems to be going the same way .. what on earth is going on with your customer service? this is unacceptable
-
Adele Knapp
(@adele______0) reported
@virginmedia As I mentioned in my tweet I’ve spent over 4 hours now trying to call yourselves. I need to get in touch with customer retention, as my contract is changing from 25.00 to 50.00 pm, if I can’t get in touch I’ll have to cancel my contract. Phoning is no option.
-
William Irvine
(@WilliamIrvine74) reported
@virginmedia Good afternoon - how would I be able to speak to a customer service agent WITHOUT going on a telephone. There used to be a chat bot on the webpage but it has disappeared
-
Mark
(@mdorford) reported
@virginmedia How do I get port forwarding working for a BOSE home speaker which worked fine on the Hub 3? I’ve spent over 5 hours waiting on the phone only for Virgin support staff to transfer me around to different departments who still have no idea..thoughts please!!
-
Jen
(@babymable) reported
@DoctorAminaUK @virginmedia I and many others have been having the same problem for days now. I need to cancel by the 3rd yet it's impossible. Phone gets disconnected, no live chat and whatsapp aren't taking messages because thet are too busy. Why can't I cancel through my online account ?
-
Rab fae Glesga
(@GlesgaRab) reported
I’ve been wondering why my @virginmedia mobile signal has been so bad lately and then I see this… @VMO2News 👀 when did that happen? I’m away to change suppliers. #SayNoToO2