Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, Southall, Newham, Enfield Town, Wembley, Ealing, Islington, City of Westminster, Ilford, City of London, Hampstead, Harringay and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Camden Town |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
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Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Jon 🍺👍
(@beerinthesuburb) reported
from
Enfield Lock, England
@TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...
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Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FionaB
(@FionaB23928949) reported
@virginmedia Ok I will try but don't hold out much hope. My mum has been a local customer for over 15 years, has never had and discounts offered and now she has dementia, hardly used the TV and you can only offer a £20 discount a month. Think its time for a change 🤔 @skytv
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kate barrowclough
(@katebarrowclou1) reported
@AndyMackguitar @virginmedia It’s beyond painful. I’ve been receiving sarcastic and shitty responses from random IT nerds on the community forum instead of receiving actual customer service from VM. I’m cancelling the direct debit as no one has supported us with this
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ksmith142
(@ksmith142skyco1) reported
@virginmedia All of the devices are in the same small room. Even downloaded your app and it couldn’t connect the signal drops throughout the day!
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mrtnwns
(@mrtnwns41) reported
@virginmedia The same. I submitted a formal complaint almost ten weeks ago that was supposed to be responded to in four weeks, but so far no response. Why do you refuse to engage with your customers when they have legitimate issues?
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Paul ▶️
(@customerchamp1) reported
@virginmedia Trying to follow that but at every stage you make it impossible for customers. Please confirm the name of Virgin Media's current CEO. I'll find a way to contact directly. The service is beyond appalling.
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Diary:
(@deanslogash) reported
@SkyHelpTeam beyond doubt among the most feeble and weak of broadband connections along with @virginmedia who are equally as useless. How is it fair that some people there are in work with a pattern of consistent failure while others struggle? Free market economics is total ****.
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Alan Spicer
(@AlanSpicerYT) reported
Dear @virginmedia - Ive been trying to BUY services from you for nearly 2wks only to be met w/ promises, missed calls & inaction. I've been w/ u for 15yrs+ & want to install ur services in a new house, but u've made it SO hard to get any help im going to flirt with @SkyUK
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Russ
(@Russ89601475) reported
@virginmedia no internet for 3 hours, online support tells me there’s nothing wrong and won’t let me run tests any more or log any support case. Received no compensation for previous outage and currently 30 mins into waiting for someone to answer phone call
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Claire Guy
(@claireguy) reported
@virginmedia can u explain how I can be on the phone for over an hour and no one knows what I am on about!!! Now I have been transferred yet again and cut off. I was upgraded on Saturday and it’s made no difference I want to go back to my old package Or cancel the whole thing 😡
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Chris Wallace
(@Wallicimo) reported
@virginmedialife @virginmedia How will they help out of interest? Every time I phone you call centre (not sure which country) it's an hour wait, to then be cut off, to then call again, to them then say they can't help. Who can help????