Virgin Media Outage Report in Barnet, Greater London, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Barnet come from postal codes NW9 , N11 , NW11 and N3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, City of London, Hammersmith, Wembley, Camden Town, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Brent, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
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TV | 11 minutes ago |
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Poplar
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Internet | 8 hours ago |
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London
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Wi-fi | 11 hours ago |
|
City of London
|
Total Blackout | 12 hours ago |
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Hammersmith
|
Internet | 12 hours ago |
|
London
|
Wi-fi | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, EnglandNot the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Vish (@VishP19) reported from Ilford, England@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England@virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England@virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡
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Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
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Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡
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Ola Agbaimoni (@OlaAgbaimoni) reported from London, England@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
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Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ENT Masterclass (@entmasterclass) reported@virginmedia very poor customer service. Complaint. No broadband @ NG15 9HL, 7th day. Twice engineers visited. Told 'cannot fix, we are subcontractors' 'you contact Virgin again' 'it's your problem to sort with Virgin'!! Still waiting... for 3rd visit and manager to call back!
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Kieran (@KieranGerrard) reported@virginmedia Even just 1 device connected it doesn't work any faster than this, it's been off and come back on
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Chris 🎗🏴 (@chrisofscotland) reported@virginmedia Service page says everything is tickety boo. But been down for an hour now. Reset hub, nothing.
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eugene_reavey (@eugenereavey5) reported@virginmedia The solution offered was that tech support would arrive to my house “urgently” and “ASAP”. I then got an appointment notification for Thursday 15 July - almost a week away. I am working from home and can not wait a week for this appointment.
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. (@jeffdance1) reported@virginmedia The second complaint C-0807211078 is still open from yesterday but the previous one that I asked for the deadlock letter is closed.
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Aileen (@aileen_ross66) reported@virginmedia I’m trying to sort my brothers account and I’ve never had so much bother with any complaint that this one
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Sam Sneyd (@imsamsneyd) reported@virginmedia Your service in the area is fine but your engineer was supposed to be here between 8-12 and nothing has been done
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eugene_reavey (@eugenereavey5) reported@virginmedia Well it’s not that I feel a certain way. I would like you to help me. I started paying for my internet yesterday and it won’t be working for a week which is a week on from my start date. I will need a rebate for the first week of “service”.
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Darren Chapman (@dmchapman) reported@virginmedia No, I’ve logged a complaint via the website ( C-090721974 ). Just found that so did it that way.
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Jason Beese (@BeeseyBristol) reported@virginmedia We got through OK every time but your staff were lacking any understanding, knowledge or customer care. The text service was clearly copy & paste answers which made it impersonal and uncaring. We’ll see what next week brings... #anyonehaveanumberforsky?