Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes EN5, NW9 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/09/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, Chingford, Paddington, City of London, Southall, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Hemel Hempstead, Harrow and Tower Hamlets.

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City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomLondon Wi-fi
United KingdomChingford Internet
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • nordar48 Noreen Darragh (@nordar48) reported from Enfield Lock, England

    @virginmedia No it’s awful

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • ArsenalNexus not orthodox SalafI Muslim (@ArsenalNexus) reported from Tottenham, England

    @virginmedia hi why my internet has been down since 2 pm can you please advise

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia I know the status of the service.

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..

  • lighthuggers Kill on The Hill (@lighthuggers) reported from Barnet, England

    @virginmedia Been on call and waiting for 15 minutes. Very poor

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • harvy_santos Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonAllistone Simon Allistone (@SimonAllistone) reported

    @virginmedia Really hate to do this on Twitter, but I'm not happy with the customer service from Virgin. I've had an intermittent fault with broadband (not WiFi) connectivity, but having spoken to 150 they've told me they can't help unless I call when the problem's happening

  • lucy_clark70 Lucy Clark (@lucy_clark70) reported

    @virginmedia Thank you for this. Your service status page isn't working for some reason...Can you confirm if there is a fault in my area - that would easier as I'm trying to work (using my personal hotspot)!

  • Nettlebrew1 Nettlebrew (@Nettlebrew1) reported

    @virginmedia It's just started working again. Seemed to be very slow at downloading the messages though. I was getting a message that the server had rejected my password and then I'd get a message that the server had disconnected.

  • naomi_de_peeved Naomi de Peeved (@naomi_de_peeved) reported

    @virginmedia @TheO2 @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!

  • AmyHeppi Amy Heppingstall (@AmyHeppi) reported

    @virginmedia What for 21 days? I have an intermittent fault but surely after 7 days of monitoring this you should send someone out? You have left me for 3 weeks, terrible customer service I am now complaining to the ombudsman and looking to change wifi providers and end my contract with you

  • ClaraRoseHearts ً (@ClaraRoseHearts) reported

    @hhhhhggggjkkn1 @virginmedia They’ve been trying to fix this since 4am this morning :(

  • BustopInPeckham christopher clack (@BustopInPeckham) reported

    @virginmedia is Virgin Media mail server down. No email?

  • Nettlebrew1 Nettlebrew (@Nettlebrew1) reported

    @virginmedia @pwvoiceovers I have the same problem. Service Status Page gives - Sorry, we can’t run a test on your services right now.

  • thenextstopis_ 😶 (@thenextstopis_) reported

    @virginmedia 3 phone calls down and no-one knows who I can speak to. I’ve never ever known service like it, can’t call it customer service because there hasn’t been an ounce of any.

  • naomi_de_peeved Naomi de Peeved (@naomi_de_peeved) reported

    @virginmedia @ODEONCinemas @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!