Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 01/15/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Paddington, Hammersmith, City of Westminster, Wembley, Fulham, City of London, St Albans, Enfield Town, Camden Town, Hayes, Islington and Ealing.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!

  • VishP19 Vish (@VishP19) reported from Ilford, England

    @virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

  • MoraisPhilip Philip Morais (@MoraisPhilip) reported from Tottenham, England

    @virginmedia 45 mins on hold and then cut off. Service is appalling.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Still with the problem, no answer

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darthharris7 Chris Harris (@darthharris7) reported

    @virginmedia having internet issues in S71 area, no Wi-Fi or Ethernet on any device, router unable to acquire a connection. Can you offer any support please.

  • SV634864953 SV6 (@SV634864953) reported

    @virginmedia Its only impacting the xbox. And my Wi-Fi was put in bottom tier so i got slowed down? Can you please explain how this doesn't violate your own throttling policy??

  • kevinreilly32 kevinreilly (@kevinreilly32) reported

    @virginmedia any idea why my Internet not working tried to reboot

  • katiepeal #Kates™🌠 (@katiepeal) reported

    @virginmedia No issues with service and I've followed the steps to unplug and reset and I'm still having issues!

  • CharlesGreig CharlesGreig (@CharlesGreig) reported

    @virginmedia I can watch it fine… via a VPN, however, turn the Vpn off and it goes to poop, on the same connection, it’s wired in. I wonder if this is the same problem effecting my misses when she tries to watch love Island on itv hub… will have to put that through VPN and see… 👀

  • benjamin1_page Ben Page (@benjamin1_page) reported

    @virginmedia Getting through not an issue. I need an engineer to attend as my land line is dead. so far i'm 35 minutes into the call on a mobile costing me £'s.

  • Johnath38666217 Johnathan Doe (@Johnath38666217) reported

    @virginmedia Seriously I've had it with this Company. 45 mins waiting to answer a phone. With or without Covid .Paid through UPC Card last week 21 get a bill today. I am on Disability don't need this Hassle .Customer Service 💩contract is getting closed near future

  • jfhuk John Horan (@jfhuk) reported

    @sianlouisenicol @virginmedia Gave up on Virgin after over a year of high latency issues that they had no interest in fixing. High speed isn’t a lot of good if it keeps dropping out.

  • Barney666Simon Barney (@Barney666Simon) reported

    Absolutely outstanding @virginmedia 2nd time in TWO days I've no broadband in SO40 postcode 🤬 And you'll only compensate if it's down for 48+hrs. Given it's a very small postcode, that's excellent customer service service #workingfromhome ❓

  • MTB_Flyer Steve Thomas (@MTB_Flyer) reported

    @virginmedia what is going on. I raised a fault about this unstable broadband and booked an engineer and now you won’t let me logon to my account except to see my bill. What dark things are you up to behind the scenes.