Virgin Media outages and service status in Barnet, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Barnet, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 26, 10:02 AM GMT+1.
- Internet (71%)
- Total Blackout (10%)
- Wi-fi (10%)
- TV (6%)
- E-mail (4%)
The latest reports from users having issues in Barnet come from postal codes NW9 and NW4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: Harrow, Wembley, Harringay, Stanmore, Waltham Forest, Watford, Barnet, Islington, Camden Town, Enfield Town, Borehamwood, Waltham Cross, Hatfield, Brent, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow
|
TV | 4 hours ago |
|
Wembley
|
Internet | 1 day ago |
|
Harringay
|
Internet | 2 days ago |
|
Stanmore
|
Internet | 2 days ago |
|
Harringay
|
TV | 2 days ago |
|
Waltham Forest
|
TV | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
-
Sandeep Pandya (@spandya1) reported from Watford District, EnglandCalled @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
-
CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
-
Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
-
Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
-
raimundo vazquez (@raimundo) reported from Tottenham, EnglandHi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
-
shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
-
Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
-
グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
-
Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
-
Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
-
Stewart Daniels (@Editmonster) reported from Walthamstow, England@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
-
Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
-
Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
-
🆎 (@_Brady1_) reported from London Colney, England@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
-
Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
entrustTMF (@entrustTMF) reported@miaKJKJ22 @Gary1165 @virginmedia Yes, agreed, it's usually well known about general outages. Annoying though when they say it's all fixed in your area and the service checker says all OK at you property when it clearly isn't 😬
-
Emma Thompson (@emmathompy) reported@virginmedia I've also tried to call your customer service helpline but it doesn't appear to recognise my account number so I can't even get through to anyone!
-
Jamie Pinner (@JamiePinner) reported@entrustTMF @virginmedia Mine too. Was super slow and now when turn on and off just flashes green. That similar? I’m in London
-
Jonny Cave (@JonnyCave) reported@virginmedia shocking service tried to raise a complaint took 1 hour over webchat person dealing with it still couldn't grasp it left chat after an hour you don't even have a complaints email utterly pathetic company Ombudsman it is gone on too long
-
RAT PT 01 🏴🇬🇧 (@Dekka_44) reportedLost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.
-
craigyh (@craigyh74) reported@virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number
-
Ed Jones (@edujones14) reportedI genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”
-
Ben C (@BenChubb4) reported@virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system
-
PMAC (@BigPaul91) reportedHad 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.
-
Martinayres65@outloo (@Martinayres65o1) reported@virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.