Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9, EN5 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/10/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Hackney, Harringay, Hammersmith, Islington, Chingford, Paddington, City of London, Southall, Camden Town, Waltham Forest, Newham and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomMuswell Hill Wi-fi
United KingdomBarnet Phone
United KingdomHackney Internet
United KingdomHarringay Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • deborah_bonetti Deborah Bonetti (@deborah_bonetti) reported from Kensington, England

    @virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • PaulGreenLaner Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up

  • AJW4966 AJW (@AJW4966) reported from Broxbourne District, England

    @virginmedia no wifi again £51 a month useless shit company

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • michaelwebborn Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SMTJreborn The account formally known as SJ (@SMTJreborn) reported

    Me: Submit complaint to @virginmedia requesting a call. *Never receive call* Virgin Txt: We tried to call you, we've closed your complaint. Me: New complaint, request a call. *Never receive call* Virgin Txt: We tried to call you, we've closed your complaint. Repeat forever.

  • BhavinPujara bhavin bhartiya (@BhavinPujara) reported

    @virginmedia broadband service stopped without any warnings in Leeds area???!!!

  • B_Jennings2105 Breda Jennings (@B_Jennings2105) reported

    @Steven25364370 @virginmedia And @VirginMediaIE keep sending me messages saying my bill is ready, and I don’t have an account with them. I didn’t hear a peep from them when I was trying to cancel my account #terriblecustomerservice

  • crossingWkirsty K (@crossingWkirsty) reported

    @virginmedia I'm trying to contact you about a potential scam letter about an outstanding balance but can't get through to anybody as I'm being asked to pick whether it's a broadband or a mobile issue but I have no idea what this "balance" is even for. Is there a way to contact?

  • _apexx_gaming Apexx Gaming (@_apexx_gaming) reported

    @virginmedia @wannadancemovie @SonyPicsAtHome Forget this trash. Twice in one week i've attempted a scheduled livestream and I've been unable cos my Gig1 service had 0.08Mb upload speed. you're gonna wanna sort your lives out...

  • Stevie75101 Stevie75 (@Stevie75101) reported

    @virginmedia This has been going on/off for nearly 2 years, you only started taking this seriously January 2022. Your customer service is terrible, sometimes you give lots of credit off my bill and the next time you gaslight me and say it’s not the same issue and won’t credit me.

  • pandorakernow Pandora Midnight (@pandorakernow) reported

    @virginmedia can you help, the 2.4 ghz connection doesn't seem to be working but the 5ghz is?? What am I doing wrong?

  • yidspur1981 MsquibbYIDDDDOOOOOO! (@yidspur1981) reported

    @virginmedia why do you always get it so wrong? Had issues since end of last year September. Now all I keep getting is you disconnecting my Internet and channels. This has gone on for months. Will be leaving virgin. This is now disconnected again. That's twice this week!

  • normaloldbloke normal old bloke (@normaloldbloke) reported

    @virginmedia @NetflixUK @YouNetflix Would be great to get past talking to a computer when you have internet problems.

  • Aman_Dhesi Aman (@Aman_Dhesi) reported

    @virginmedia customer service is awful doesn’t seem to help with my poor speed. Ran the same checks for 2 weeks. I might have to cancel still in my cooling off period.