Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes N3, NW4, NW9 and EN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Ilford, City of Westminster, Islington, Hackney, Harringay, Southall, Paddington, Poplar, Barnet, Newham, Hayes, Enfield Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Czoboriek
(@SteephCzoboriek) reported
@virginmedia Why should I as a customer have to do searches for service problems. I am your customer, you tell me what the problem is and then fix it. If you cannot provide me with the service you promise in your contract let me know. Sure @skytv would be happy to jump in
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Christian Salway
(@ccsalway1) reported
@virginmedia On the phone to them now... ONE HOUR wait time. Highlights my point about poor customer service.
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Unapologetically_Me
(@Candy_Baby_27) reported
@virginmedia joining 9 years ago never missed a payment never needed help and the first time my desperate need for help has been declined ! I’m appalled so now I’m paying for a service that isn’t even working because I have to now wait 5 days to access my account #Disgusted
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Rebel 74 ❌
(@hrblackness) reported
@virginmedia That’s the response, I will raise a complaint and will write to give notice on the account and leave to go with another provider. #poorservice
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Christopher Hadden
(@Chrishadden88) reported
@virginmedia i will be running a story on 4th February through my page all leeds aren't we on facebook with 50k about poor customer service and failure to protect vulnerable customers. Would anyone like to comment?
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Alana Devlin
(@alanadev) reported
@virginmedia Cancelled my services was told I’d pay my last bill/disconnection fee 1st March. £95 out my account today. Wrong information given by ur staff, no notes on my file from my last phone call to reflect what I was told, nobody willing to help on the phone when I call?Should I go on?
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MrsHoll 💙
(@mrsh0lla) reported
@virginmedia Twice we have tried to phone you first thing, got through, only to have the line disconnected! How are we supposed to resolve anything when you keep cutting us off? We then can’t get through for another 24 hrs!! Horrendous service, can’t wait to leave!
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Andrew Flegg
(@jaffa2) reported
@virginmedia No diagnostics shown, but test says "looks like there's still an issue" and allows for booking an engineer. Which doesn't feel like progress.
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jordan molloy
(@jordski_molloy) reported
@virginmedia I have no clue - that’s the issue. We have had no fewer than 5 different engineer visits over the last 3 months and I never get an update on what’s happening next. Tried, failed and given up on reaching someone via phone as hold times are always over an hour and I get hung up on.
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Julian Cole
(@JulianCole5) reported
@virginmedia not on my laptop as it says the service is not available. oddly my wife can on her tablet