Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes EN5, NW9 and N12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, St Albans, London, Hemel Hempstead, Southall, City of London, Paddington, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Internet | |
| Hackney |
Total Blackout | |
| Newham |
Internet | |
| Hackney |
Total Blackout | |
| St Albans |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Just want the service m paying for it’s been going on to long.... East London
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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***** ******
(@pebbs_uk) reported
@virginmedia 1 single room away, with a single layer of brick with no electric wires (interference) and the single strength is down to single bar, which then repeatedly causes drop outs on my tv, Xbox, mobile phone. If I known I was going to get a decade old equipotent, I would of stayed
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Graham Jones
(@MrProgrammer69) reported
@virginmedia Well tomorrow will be 8 days without internet, I've tryed canceling and all I got off retentions is 'I'm having technical issues' and then cut me off. Yeah I'm having technical issues as well. Absolute joke.
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helloworld
(@justchecking333) reported
@virginmedia how long do I need to hold on a call to speak to your customer service???
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AJ🐺2527🐊🦋🇭🇷🇷🇸🇵🇸🇷🇺NoStarmerroidsZone
(@Alex9869) reported
@virginmedia I have cancelled my contact with you on 28/01/2022.I was promised that your service will end yesterday and the box will be sent to me, so I can return the equipment!No box has arrived and the line is still active. I am already with my other provider and I am stopping DD tomorrow!
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Martin Mullen
(@Mullen3219) reported
@virginmedia is there someone that can explain that after paying the majority of my 87 pound bill on mon trying to paying the other 20 yesterday but unable to on the website I am now expected to pay over 120. It’s not happening. Customer service is a joke and I’m not phoning
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Daniel Barnabas
(@DanielB98429469) reported
Virgin media sucks. Keeps disconnecting every 2 minutes. Takes 30 minutes to connect CustomerCare. They ask us to restart 2000 times. They perform a reset and works for 2 minutes. Then disconnects. 3rd call. 90 long minutes wasted @virginmedia
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***** ******
(@pebbs_uk) reported
@virginmedia I resolved the billing issue, it was incorrectly labelled "package changes". But that was not my original complaint, my contact states a Superhub 4 was installed. If that had been installed, I would not be having the issues I am facing, issues which the rep said he would
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Emma Hewitt
(@emmahewitt25) reported
@virginmedia Nope still same! No one’s even said what the issue is my friend is on same road and his is working fine
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Anne-Marie Silbiger
(@annemariepoet) reported
@virginmedia Nearly three hours on WhatsApp trying to sort this out. Really awful customer service.
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Giles Redgrave
(@gilesredgrave) reported
Hey @virginmedia, if I tell you I don't want to you as my broadband provider there is no need to call me a further 4 times in the same week to check if I have changed my mind. Due to your harassment I will *never* switch to you.