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Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Barnet come from postal codes NW11 , NW9 , N11 and N3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, and City of London.

CityProblem TypeReport Time
London Total Blackout 1 hour ago
London Wi-fi 2 hours ago
City of Westminster Internet 3 hours ago
City of Westminster Internet 4 hours ago
City of Westminster Wi-fi 4 hours ago
Newham Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • rusblake
    Russ (@rusblake) reported from Hillingdon, England

    @virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown

  • bielrtv
    Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • sofiaalice95
    Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • DavidR_Esp
    David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • ToughRecoil
    ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • AyyazKasmani
    Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia

  • barfolo1979
    Bartosz Zakrzewski (@barfolo1979) reported from Hammersmith, England

    @virginmedia @mrslooker Problem continues at E15 2BT. Any advice??

  • rusblake
    Russ (@rusblake) reported from Hillingdon, England

    @virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area

  • DavidR_Esp
    David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • rusblake
    Russ (@rusblake) reported from Hillingdon, England

    @virginmedia my broadband has just gone down. Makes working from home impossible.

  • Harley7s
    Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.

  • wantrealtruth
    ross (@wantrealtruth) reported from Camden Town, England

    Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!

  • Hw1Helen
    Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • hazelmulhare
    Hazel Mulhare (@hazelmulhare) reported from London Colney, England

    @virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...

  • barfolo1979
    Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.

  • andyfry
    andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • roxburghshire
    ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • 65moon
    MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT

  • ako_essex
    The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichJMeredith
    Richard Meredith (@RichJMeredith) reported

    @VirginMediaCorp @virginmedia I'm on my 8th day of no Internet, TV or Phone! Loads of promises from your customer services team that they will fix this and a manager will call me back, no one has called me! Very frustrated #VirginMediaDoesntCare!

  • MaldenSaboteur
    London Tim #FBPE 🇬🇧🇪🇺🇲🇺🔸️ (@MaldenSaboteur) reported

    @virginmedia Hi! I'm in the process of making a temporary move after flooding and am trying to work out if I can move service or have to pause my account.

  • Jakee294
    Jake L (@Jakee294) reported

    @virginmedia are absolutely useless Paying through the nose for terrible service, wifi is down for the 4th time in the last three weeks (that I know of)

  • SFox1993
    🦊Fantastic Mr Fox🦊 (@SFox1993) reported

    @virginmedia Yeah I did that last week , disgusting service! I'll be leaving then won't I bye 👋

  • fh_catt
    FHCatt (@fh_catt) reported

    @virginmedia Thank you (KF) - I have phone that number and been promised that someone will be here either tomorrow or Monday and instructions have been left with them as to where equip will be. Shame that I was not updated to this effect! Poor communications again from a comms company!

  • PhilipJRobinson
    Philip J Robinson (@PhilipJRobinson) reported

    4/ @virginmedia then cancel the installation on a days notice .I am told there is work to be done on the exterior of the property and they're waiting for local permits.

  • mothergoose412
    moira (@mothergoose412) reported

    @virginmedia have rang been passed from pillar to post , promised so many times that a complaint has been set up and that the field team will be in contact to take it all out , non of this has happened , the fraud department contacted my son and said they were looking into it heard nothing ,

  • krisser72
    kristine (@krisser72) reported

    @virginmedia Yes I have checked and as I said, your message is, we hope to restore service by 8.30 pm, so an entire work day using my phone 02 Internet, what happens if it runs out? Can I call my boss to say, Virgin Internet down I can’t work?

  • RichJMeredith
    Richard Meredith (@RichJMeredith) reported

    @virginmedia Yes, a repull is required. Your engineers have no showed on me for the last 3 days running. No one can give me an ETA or tell me when I will be back up and running. When I call your offices your managers refuse to speak to me and never call me back!

  • mothergoose412
    moira (@mothergoose412) reported

    @virginmedia he even took my number but has never been in touch , apart from the damage to my property it’s all very upsetting, mainly because of all the false promises , Moira