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Virgin Media

Virgin Media outages and service status in Barnet, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Barnet, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 13, 1:19 PM GMT+1.
  • 67% Internet (67%)
  • 16% Wi-fi (16%)
  • 10% TV (10%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Barnet come from postal codes NW9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Potters Bar, Islington, St Albans, Enfield Town, Waltham Forest, Harringay, Wembley, Walthamstow, Stanmore, Barnet, Elstree, Harrow, Borehamwood, Camden Town, and Waltham Cross.

CityProblem TypeReport Time
Potters Bar E-mail 4 hours ago
Islington Internet 8 hours ago
Islington Internet 23 hours ago
St Albans Internet 1 day ago
Enfield Town Wi-fi 2 days ago
Waltham Forest Internet 3 days ago

Nearby cities with recent reports

Islington

2 recent signals

8 hours ago
St Albans

2 recent signals

1 day ago
Enfield Town

2 recent signals

2 days ago
Walthamstow

2 recent signals

6 days ago
Potters Bar

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • Fatty_Koo91
    Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • marionmurray13
    Maz ๐Ÿ’™ (@marionmurray13) reported from Enfield Lock, England

    @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

  • essojohn
    Johnny Allen ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡งโš’WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

  • KathyB05775264
    Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • WordDoodler
    ๐š‚๐š๐šŽ๐š™๐š‘๐šŽ๐š— ๐™ต๐š’๐š๐šฃ๐šœ๐š’๐š–๐š˜๐š—๐šœ (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isnโ€™t helpful. Catch-22 built into system and no tv. Why am I paying them?

  • _Brady1_
    ๐Ÿ†Ž (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . Iโ€™ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • StephenCavinder
    Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England

    @virginmedia do you think itโ€™s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, Iโ€™m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I canโ€™t pay atm. When will this be fixed (wonโ€™t be paying late fees). Many thanks ๐Ÿ™

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isnโ€™t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

  • LinkedinMac
    Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England

    @virginmedia any idea why services are down across the board in WD23 postcode area?

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So thatโ€™s it. Weโ€™re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • essojohn
    Johnny Allen ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡งโš’WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia please fix this issue. Recently not loading some emails over wifi saying itโ€™s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • mindbodyrevival
    mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK ๐Ÿคฌ

  • essojohn
    Johnny Allen ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡งโš’WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • JacobWSmith10
    Jacob Smith (@JacobWSmith10) reported from Camden, England

    @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I donโ€™t really see why it logs me out periodically in the first place.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sinbinnin
    Sinbinnin (@sinbinnin) reported

    @virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)

  • MartinShrimplin
    Martin Shrimplin (@MartinShrimplin) reported

    @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. Itโ€™s never a pleasant task making those calls. If youโ€™d left the name of the company with terrible customer service out of your post, Iโ€™d have still guessed it was Virgin Media.

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Jesus thatโ€™s bad. Normally they get back to you on WhatsApp within half hour at latest

  • CCalnorth29046
    calnorth (@CCalnorth29046) reported

    @davidkurten Oh..thats why the fined Virginmedia ยฃ29m. There's me reading it was bad Customer service and twisting *****.

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

  • Markford64LUFC
    Mark Ford (@Markford64LUFC) reported

    @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

  • CCFCGrapes
    Kevin Davies (@CCFCGrapes) reported

    @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

  • OrganisedPauper
    OrganisedPauper (@OrganisedPauper) reported

    @LessGrumpy @virginmedia I had similar problems. I've binned them.

  • SirPuppetPaul
    ๐—ฃ๐—ฎ๐˜‚๐—น (Sign name: Puppet) (@SirPuppetPaul) reported

    @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

  • thetweetslayer
    Dr A (@thetweetslayer) reported

    03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????