Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Barnet come from postal codes EN5 and NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 11/20/2025 09:35

November 20: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Ilford, City of Westminster, Camden Town, Hemel Hempstead, City of London, Islington, Watford, Southall, Enfield Town, Kensington, Ealing and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.

  • Officaljatman OfficalJatman (@Officaljatman) reported from Hillingdon, England

    @virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Brentford, England

    @virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • StMirrenDaft Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    @virginmedia what's going on in N4? Internet is down constantly

  • MickeyMullins11 Michaela (@MickeyMullins11) reported from Hillingdon, England

    @virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, I need assistance and I have not been able to contact the service

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?

  • claire_vale Claire Vale (@claire_vale) reported from Enfield Lock, England

    @virginmedia I’ve run the test and it says there is no issue?

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)

  • GreenParr Aaron Parr (@GreenParr) reported from Hackney, England

    @virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • HeyEmJude Emma Jude Harris (@HeyEmJude) reported from Tottenham, England

    @virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • christiancook83 CC (@christiancook83) reported

    @virginmedia Is it working again? What is the problem? Any actual updates?

  • RealGusFringLP Gustavo Fring (@RealGusFringLP) reported

    @THATJinxMain @virginmedia To me, it feels like another denial of service hit, however those services are complicated and the likelyhood of a technical fault is still most plausible.

  • heatherjcla Heather Clark (@heatherjcla) reported

    @JLeadbeatter @virginmedia Ditto. In Portugal. Was just coming on to try and get in touch with someone. No network since mid afternoon.

  • EdBoi182 Ed Boi (@EdBoi182) reported

    @ttomconnolly @virginmedia Mines back up but everything is buffering like **** it’s a joke

  • AOTVaultBoy Attack Of The Vault-Boy (@AOTVaultBoy) reported

    @virginmedia Yeah. Hey, either you charge us a LOT less or you let me break contract so I can go with someone else, because I'm sick of your ****.

  • sharky_1_ SHARKY GAMING (@sharky_1_) reported

    @virginmedia Sorry would have messaged tou back sooner, but my Internet services were down again. Ave been with virgin well over a decade & my is over £60 you think the service you are providing me warrants the price increase?

  • eladise Daniela Othieno (@eladise) reported

    @virginmedia I can't connect to any networks manually, it says network not available, whichever one I select.

  • J_Young_23 Jake Young (@J_Young_23) reported

    @virginmedia How do you get the SAME problem twice in the same day?! Absolute farce of a company. All your technicians must of got their qualifications free with a happy meal did they?.. Shite!

  • FuscoTV Angelina Fusco (@FuscoTV) reported from Belfast, Northern Ireland

    Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

  • KimMCutter Kim Mount (@KimMCutter) reported

    @vmbusiness Have to wonder why you're copying (later) the residential service tweets instead of providing comms to business customers.