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Virgin Media outages and service status in Barnet, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Barnet, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 7, 12:44 PM GMT+1.
  • 70% Internet (70%)
  • 16% Wi-fi (16%)
  • 11% TV (11%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Barnet come from postal codes NW9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Walthamstow, St Albans, Enfield Town, Islington, Wembley, Stanmore, Waltham Forest, Barnet, Elstree, Harrow, Borehamwood, Camden Town, Waltham Cross, Harringay, and Watford.

CityProblem TypeReport Time
Walthamstow Wi-fi 6 hours ago
Walthamstow Total Blackout 22 hours ago
St Albans Internet 1 day ago
Enfield Town Internet 2 days ago
Islington Internet 3 days ago
Islington Internet 4 days ago

Nearby cities with recent reports

St Albans

6 recent signals

1 day ago
Walthamstow

2 recent signals

6 hours ago
Islington

2 recent signals

3 days ago
Enfield Town

1 recent signals

2 days ago
Wembley

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • raimundo
    raimundo vazquez (@raimundo) reported from Tottenham, England

    Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • vijayjois
    Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

  • niroknox
    Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • KathyB05775264
    Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • s_mann71
    🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • Fatty_Koo91
    Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • PatricioSimone2
    Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

  • mariesnotcool
    Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • exolon
    OMF (@exolon) reported

    @FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.

  • Some_Nick1976
    Some-Nick1976 (@Some_Nick1976) reported

    @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

  • CLAAccess
    Claire Wright (@CLAAccess) reported

    @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

  • dystainak
    dystainak (@dystainak) reported

    Virgin Media broadband down or very slow for anyone else?

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.

  • JonAshman2
    Jon Ashman (@JonAshman2) reported

    @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

  • Deanobagio
    𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported

    @virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.

  • CDPL1
    Chris L (@CDPL1) reported

    @virginmedia what a joke of a company. I need my broadband point moved. Cable through the frame of my front door will be cut next week when a new door is installed. I will be without a service until 13th July which is the earliest an engineer can attend.

  • lou86925826
    lou (@lou86925826) reported

    @virginmedia @DanStev14730264 Your customer service is as shocking as your wifi right now!! I’ve also been without wifi for the past week & keep being told there’s no issues!! Sort it or expect to lose a tremendous amount of customers as this is beyond a joke now

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @virginmedia Ffs you would have some internet issues on a sunday when the WC match it on. Can’t speak to anyone! Issue has been going on all day! Fix it!