Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW4, N3 and NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 02/08/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Waltham Cross, London, City of Westminster, St Albans, Hampstead, Harringay, Greenford, Paddington, Wembley, Poplar, Hackney, Islington, Leyton and Ilford.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomWaltham Cross TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • PaxtonDan515 Danny Clark (@PaxtonDan515) reported from Enfield Lock, England

    @virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    Glad I'm not working from home today, @virginmedia broadband down again 😒

  • FaintVlogger Sam Blackmore (@FaintVlogger) reported from Harrow Weald, England

    Big up @virginmedia gone down in the Harrow area...

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • djbosher dj bosher (@djbosher) reported from Kensington, England

    Wifi fail incoming, **** you virgin media

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveBlackburn11 Dave Blackburn (@DaveBlackburn11) reported

    @virginmedia Hi I went through the test process and I was offered to book an engineer to visit and check my router. As it was a widespread issue I declined. Just for my benefit could you send me the exact link to register a loss of service because it is not clear on the service status page.

  • taylorj_e_m_m_a Jemma Taylor (@taylorj_e_m_m_a) reported

    @virginmedia Shocking customer service!

  • jspear05 james spear (@jspear05) reported

    @virginmedia Done everything I can not an issue I have gone with bt and sky today will never use virginmedia again and certainly will not recommend anyone to use them. Brilliant customer service when buying a product but when an issue arrises they don't want to know.

  • keepthemclosed negs (@keepthemclosed) reported

    @virginmedia How can you reset your devices to 0. Everytime I sign in it asks me to replace a device even though i'm signing in from the same device. Sort this out!

  • iAlcideTwitch Aro (@iAlcideTwitch) reported

    @virginmedia I work so can’t call at that time. I spend every evening trying to get through but never any luck, fed up now. Just want to cancel my contract

  • GlenySam Glen Jones (@GlenySam) reported

    @virginmedia we’ve had our internet with by you for a month and we want to leave. Set up was postponed for 3 weeks ‘due to an error’ leaving us without service. Yesterday engineer that was booked didn’t show up to fix, explained as ‘staff error’. This is not good enough. Refund!

  • DigitalDoodler Chelsey (@DigitalDoodler) reported

    @virginmedia day 7 of broadband issues and day 3 of trying to get hold of anyone that gives a f. Understand we're in weird situations, so lower my bill if you can't deliver or answer :/ I literally can't work.

  • EndreManMusic Endre Man 💙💛🏆 (@EndreManMusic) reported

    @Memeulous Never had any problems since I went Virgin Media. Got gigabit speeds now.

  • shmooza bobbyb (@shmooza) reported

    @virginmedia I’ve had bad broadband service for ages. I’ve called twice this eve & been cut off twice. Service stinks on the phone & online. Very upset customer

  • Dgev84 Old Muggins (@Dgev84) reported

    @virginmedia you are an absolute disgrace. Had my broadband installed this morning, not working, been on the phone for 75 minutes, passed to 4 different people. Absolute disgrace. I will be cancelling and I urge others to find a different provider. #virginmedia #bransonisatwat