Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9, EN5 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/03/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, Southall, Watford, City of London, Paddington, Barnet, Hampstead and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford TV
United KingdomLondon E-mail
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • AndyStamford AndyWilcock (@AndyStamford) reported from Hillingdon, England

    @virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia Still green. Not working

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • AndyStamford AndyWilcock (@AndyStamford) reported from Hillingdon, England

    @virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • ricky_heavens Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

  • umar1s Umar Shareef (@umar1s) reported from Southall, England

    @virginmedia I've tried rebooting as well. The problem persists.

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.

  • Olivia121994_ Olivia (@Olivia121994_) reported from Harrow Weald, England

    @virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!

  • RobbarnesModel Rob Barnes (@RobbarnesModel) reported from Watford, England

    @virginmedia probably the worst customer service going 👎🏻

  • HelpLeila Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AimOshin Amy Oshin (@AimOshin) reported

    @virginmedia I raised it I think 17th Feb due to a long list of being misinformed,wrong equipment turning up,the right equipment not being sent & then not being able to activate the box when it eventually did arrive.This resulted in many hours being spent on the phone and still no resolution!

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

  • aysha_happy1 #FreeThoseInNeed (@aysha_happy1) reported

    @virginmedia what's even funnier is that one of your customer service reps good ol Michael asked for his full name and he disconnected so I wouldn't be able to complain about him, gotta love your Indian call centres

  • easton_85 David Easton (@easton_85) reported

    @virginmedia No. Multi emails and had no reply. Got told you had sent a follow up in the form of a letter which we never received. Why a letter would be sent after sending emails I don't know. Seems a convenient way for a complaint to be "forgotten about".

  • Doublebucket1 James T. Burke (@Doublebucket1) reported

    @virginmedia I’ve been trying to get through to second team about phone still not working . It’s not happening. Engineer could not fix phone during visit and he’s left my internet worse.

  • Ricky06483708 Ricky (@Ricky06483708) reported

    @virginmedia Inconsistent connection issues with varies devices in the house. Had 3 new sky Q boxes now and the same thing. Loss of connection.

  • LiyaniLOL Liyani (@LiyaniLOL) reported

    all i wanna know is do us brits have access to CBS? i’ve never searched my virgin media for it but i need to know!

  • gingerbiglove ricky ginger biglove (@gingerbiglove) reported

    @virginmedia I got a message saying fix date was being moved from 15th to 17th March.!!! If I wanted to chat then 1 to respond. I did, so hit 1. Got a reply saying I was being connected....half an hour ago!

  • Fabien_UX Fabien Marry 🇪🇺 (@Fabien_UX) reported

    @virginmedia Hi, no, not about modem mode. I'd like my smart TV (connected via ethernet) to have access to the other devices on my local network, but NOT to the external Internet. Is this something I can configure on the hub?

  • Fran_RDG Francesca Fogell (@Fran_RDG) reported

    @virginmedia To be clear, I'm having problems getting through to customer service help. How can I access help specific to my situation and not the pre- programmed automessage system.