Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 01/17/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Chigwell, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Ilford, Paddington, City of London and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomChigwell Wi-fi
United KingdomLondon TV
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • askgeez Guy F (@askgeez) reported from Loughton, England

    @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!

  • TechZilla_ Tech Zilla (@TechZilla_) reported from Brentford, England

    @virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples

  • Purp_Amethyst Maya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia guys my internet is not working ?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…

  • Alexmac74 Alex Mac (@Alexmac74) reported

    Hopefully @virginmedia can fix their ****** website so I can raise a fault about my ****** broadband without me having to speak with their ****** customer service. and quickly. thanks.

  • Robtwt80 Rob Bradbury (@Robtwt80) reported

    @virginmedia Appalling service… I will be looking for another provider

  • MickRooksby Mick Shabba Rooksby (@MickRooksby) reported

    @virginmedia I have been waiting for days to get this issue sorted

  • xray_lisa Lisa Proctor (@xray_lisa) reported

    @virginmedia Ordered a phone last week. Have waited in all day but no sign. Called customer service. No record of my order despite having sent me the docs for approval 4 days ago! What have you done with my data? Why can no-one find a record when you have sent details to me?!

  • SariellaForever Sariella-The Vampire Barbie 🌹🦇🏴 (@SariellaForever) reported

    So I spent the afternoon on the phone to various Virgin media departments about a landline not working and a no show engineer... "oh. The visit was changed to a Virtual visit, by phone" I didn't get that either but How the hell can you have a virtual repair?

  • Jeanne_slimming Jeanne parkes sw (@Jeanne_slimming) reported

    @virginmedia are useless. Trying to cancel my virgin media tv but have been on hold for over an hour now!! Cant call them for free cos the telephone line and internet does not work properly!!! Been like this for almost a month now!!! Absolutely fuming!!

  • Mark09Rooney Mark Rooney (@Mark09Rooney) reported

    @virginmedia I am trying to input my postcode of D16W7E8 into your service checker and I keep getting the error saying to ‘pleas enter a valid postcode’??

  • Gladelands Phil Biles (@Gladelands) reported

    @virginmedia That’s pretty rubbish customer service to be honest, I’ve been on since 9 this morning. What’s likely wait tomorrow? Presumably we’ll have to go through all the security again. It’s really not acceptable, almost as if you’re making it as difficult as possible to renew