Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9, EN5 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/15/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, City of Westminster, City of London, Hackney, Harringay, Paddington, Southall, Islington, Watford, Ealing, Hammersmith, Poplar, Muswell Hill and Barnet.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • andreas_krieg Dr Andreas Krieg (@andreas_krieg) reported from Hammersmith, England

    @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • Trotski82 Stephen Trotter (@Trotski82) reported from Stanstead Abbotts, England

    @virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • PinnellWilliam William Pinnell (@PinnellWilliam) reported from Walthamstow, England

    @virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.

  • MCPlatt Marie-Claire (@MCPlatt) reported from Camden Town, England

    @virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia your new app is absolutely awful !!!😡😡😡😡

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same

  • TheOliveRoomsE9 The Olive Rooms (@TheOliveRoomsE9) reported from Hackney, England

    @virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help

  • N16Breda N16Breda YesWeRepealedThe8th (@N16Breda) reported from Hackney, England

    @EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dbaxter1970 dave (@dbaxter1970) reported

    @virginmedia No I cant get through on the phone. Just getting the "All our staff are busy, thanks and good bye" ... Your website is also not loading the user pages either. This "Technical issue" is NOT resolved !!! Utter shambles !!!

  • IckiePooh ImmortalBeloved (@IckiePooh) reported

    @virginmedia Was on hold for 47 minutes then the call disconnected. Does the text service still work? If so could you please remind me of the number?

  • ns_iiiii ns (@ns_iiiii) reported

    @virginmedia why is your call centre in the Philippines so bad!?!? They keep cutting the call off when they cannot answer a question!!!

  • horiastefan Horia Stefan (@horiastefan) reported

    @virginmedia I am trying to speak but when I call I can’t even make it to the waiting line as it says you’re “busy” and to try again later and WhatsApp just went dead. Is it normal to waste hours to just get in touch with a service provider?

  • Lifeits3lf Zoey Mermigki♦️ (@Lifeits3lf) reported

    @virginmedia Nop, she said she can create complains and deal with them but She didn’t see any problems from her end and there was nothing else to do. But I’ll be sending a letter to the complains department. Also virgin refused to let @resolvercouk negotiate this issue.

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

  • PETEBREEZY Pete Breezy (@PETEBREEZY) reported

    @virginmedia Already been told on here that you can't help me, and I have to wait

  • HarikaMarlow Harika Marlow (@HarikaMarlow) reported

    The reason I never sort out issues with my services and continue paying @virginmedia is because I can NEVER get through on the phone. Nothing has changed since last year…. No idea on estimated wait time or how many calls in front….😓

  • juedan3 Julie (@juedan3) reported

    @virginmedia I'll not be cutting it...I'll be disconnecting it .where the cable is connected at my wall....I've been in touch and had to send an email...when I rang your helpline the systems were down...I've given my details to some advisor by email

  • Arthur_James999 Accidental Tourist (@Arthur_James999) reported

    @virginmedia Not good enough. Formal complaint being lodged and DD cancelled March 1st 2022.