Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hammersmith, Newham, London, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Enfield Town, Westminster Abbey, Brent, Islington, and Paddington.

City	Problem Type	Report Time
City of Westminster	Wi-fi	18 minutes ago
Hammersmith	Internet	18 minutes ago
Newham	Internet	44 minutes ago
London	Internet	2 hours ago
London	Internet	2 hours ago
London	Internet	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported 5 minutes ago from Ealing, England

  @virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom

• 
  Paul Ferrer (@paullferrer) reported 9 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?

• 
  Lynette Szeto-Martinez (@LynetteSzeto) reported 10 minutes ago from Islington, England

  @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

• 
  Malkit Kaur (@mal_kaur) reported 19 minutes ago from Barnet, England

  @virginmedia slow internet in NW9 - please help!

• 
  Alex (@alext87uk) reported 21 minutes ago from Watford, England

  @virginmedia is there an issue with WiFi ? Currently have none in Wd18 area

• 
  Channy (@walshChanny) reported 23 minutes ago from London, England

  @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

• 
  Tony Wiseman (@tonywiseman1976) reported 24 minutes ago from London, England

  @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

• 
  Adrian Miles (@Adrianmilesarch) reported 25 minutes ago from London, England

  @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

• 
  Adrian Miles (@Adrianmilesarch) reported 29 minutes ago from London, England

  @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

• 
  Caster Azucar (@casterazucar) reported 35 minutes ago from Hackney, England

  @virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?

• 
  Paul Ferrer (@paullferrer) reported 39 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision

• 
  James-J Walsh (@JamesJWalsh) reported 40 minutes ago from London, England

  @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

• 
  Channy (@walshChanny) reported 40 minutes ago from London, England

  @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

• 
  Paul Ferrer (@paullferrer) reported 41 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+  during WandaVision?

• 
  Adi Staempfli (@AdiStaempfli) reported 44 minutes ago from London, England

  I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?

• 
  Keith Barr (@KBHeadteacher) reported 44 minutes ago from London, England

  @virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...

• 
  Paul Berry (@bazelrock) reported 53 minutes ago from Tottenham, England

  @sainsburys Update, it might be @virginmedia with the problem.

• 
  David Gillan (@DavidRGillan) reported 53 minutes ago from Harrow Weald, England

  @virginmedia From 27 Jan onwards I have had problems with the supply and activation of the new TV360 System. I’ve spent hours on the phone but without success. However I did receive 3 separate promises of a call from a manager, most recently on 9 March, but I am still waiting!!!

• 
  Pete Austin (@PeteAustin_) reported 56 minutes ago from Kensington, England

  @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

• 
  Paul Ferrer (@paullferrer) reported 56 minutes ago from Harrow Weald, England

  Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ... (@eyebeams) reported 6 minutes ago

  @virginmedia OK big problem with Virgin Mobile - I could not access my billing and so your help line girl said there was an ongoing issue and took my email off the database and told me to reregister - I told her NOT TO DO THAT and now I am LOCKED OUT OF THE ACCOUNT. Please advise

• 
  Verity Newman (@ladyvltc) reported 14 minutes ago

  @virginmedia @virginmedia I appreciate it's not you persocally. But. If the phone doesn't work and the internet doesn't work because @virginmedia have not replaced the cable as promised.. how is she supposed to contact you?

• 
  Claire (@Claire_Elst) reported 19 minutes ago

  Dear @virginmedia when you are trying to sell me something please don’t ask me to confirm all my account information, it’s never going to happen. Just tell me what you are trying to sell!

• 
  walter joseph kovacs (@normski2000) reported 21 minutes ago

  @virginmedia I have hub 5 but had nothing but problems with it constantly cutting out, then worked great for 4 weeks and now the WiFi is worse than it has ever been. I can't connect unless right next to the hub, so WiFi cameras laptops phone and heating don't work. Please help

• 
  |E-MAJOR| (@EastonMajor) reported 23 minutes ago

  @virginmedia you've been shockingly bad today, I'm on the top broadband speed etc and yet still THREE times I've had to stop working due to poor connection today 😕

• 
  ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ (@holly_hobble) reported 26 minutes ago

  Been on the phone for 40 mins waiting, maybe if i cancel my direct debit il get your attention @virginmedia

• 
  Mrs A and Princess Marlow 🐶 (@RLA1971) reported 29 minutes ago from Poole, England

  @virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you

• 
  Laura Underhill (@LauraBaalham) reported 29 minutes ago

  @virginmedia Trying to cancel due to moving house and my god this is ridiculous. Doing it through what’s app and getting no responses. 🤬

• 
  JJ Barnes 🦋 (@JudieannRose) reported 31 minutes ago

  @virginmedia No. I need to find out about getting a phone upgrade because my phone is broken. I'm registered with VirginMedia online and I thought I was with VirginMobile online but I can't get into the account and I can't use my phone and I really need a phone. Please help.

• 
  lava frog 🐸 (@lewigg) reported 31 minutes ago

  @skydodonnell @virginmedia 🤌🏼🤌🏼🤌🏼 logic Virgin media have good service when it comes down to new customers but as soon as you’re an existing one and need customer service they’re absolutely ******* dire