Virgin Media outages and service status in Barnet, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Barnet, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 19, 9:10 PM GMT+1.
- Internet (65%)
- Wi-fi (16%)
- TV (13%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Barnet come from postal codes NW9 and NW4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: Barnet, Islington, Waltham Forest, Elstree, Enfield Town, Wembley, Potters Bar, St Albans, Harringay, Walthamstow, Stanmore, Harrow, Borehamwood, Camden Town, and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet
|
Internet | 2 hours ago |
|
Islington
|
Internet | 13 hours ago |
|
Waltham Forest
|
Internet | 1 day ago |
|
Elstree
|
TV | 2 days ago |
|
Enfield Town
|
Internet | 2 days ago |
|
Waltham Forest
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Sandeep Pandya (@spandya1) reported from Watford, England@virginmedia โฆand now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
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Maz ๐ (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means weโll be nearly two weeks without internet!
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesnโt work and hasnโt since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Mira Burton (@MiraBur44156853) reported from Haringey, England@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and itโs being denied access to the network as itโs poking and failing
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๐๐๐๐๐๐๐ ๐ต๐๐๐ฃ๐๐๐๐๐๐ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnโt helpful. Catch-22 built into system and no tv. Why am I paying them?
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marco salamone (@marcones87) reported from Haringey, England@virginmedia n22 London still downโฆ this is unacceptable at least 3 times per week..
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from London Colney, England@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and Iโm still havenโt managed to cancel my subscription. Why is it so difficult??
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Maz ๐ (@marionmurray13) reported from Enfield Lock, England@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Finally sent letter on 28 September and on checking my account realised youโve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Byles (@BylesNicola) reported@virginmedia we cannot watch the football due to your poor service! This is unacceptable!
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 14 no service, outage in the area (not) may take another 6 days as they are looking for a crew with the right technical knowledge #Jokers
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Cristoir Toibin (@christobinsings) reported@virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.
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Murad (@Murxdkhxn) reported@virginmedia so Iโve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?
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Daxie mum. (@lovesdaxies) reported@Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd Iโve heard others with same from Skye. They say theyโve sent the packaging but donโt until you phone to complain.
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LK ๐ดโโ ๏ธ๐ฉ (@LK_Yanited) reported@Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off
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mick1966 (@mickschofield1) reported@virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.
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Garry (@gwfvrowell) reportedNo Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia
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Dr Prakash Nayak (@SRIPRAKASH76) reported@virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?
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Notts Blade (@Notts_Blade) reported@Simon_Whale @virginmedia I've still got mine. I told them they would have to collect it as I wasn't able to take it anywhere. They never charged me, or collected it.