Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Barnet come from postal codes NW9, NW4 and N3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 02/04/2026 16:50

February 04: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, City of Westminster, Barnet, Enfield Town, City of London, Islington, Paddington, Tower Hamlets, Bushey, Greater London, Poplar, Southall and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • DWarwick19 D Warwick (@DWarwick19) reported from Enfield Lock, England

    @virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises

  • JessLloydWright Jessica Lloyd-Wright (@JessLloydWright) reported from London Colney, England

    @virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area

  • Margare7a Margareta Dovgal (@Margare7a) reported from Hammersmith, England

    Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!

  • JCunninghamUK Jordan Cunningham (@JCunninghamUK) reported from London, England

    @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

  • NicoleBennett88 Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

  • TobiWanDOTA Toby Dawson (@TobiWanDOTA) reported from Camden Town, England

    Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from London Colney, England

    @virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today

  • UKmatC Mat Carey (@UKmatC) reported from City of London, England

    Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia

  • eilidhmuz Eilidh Murray (@eilidhmuz) reported from Tottenham, England

    @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

  • TheLostArsenal Reo (@TheLostArsenal) reported from Tottenham, England

    Time to get rid of @virginmedia Premium service with shitty internet. Never had a stable internet connection with them

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..

  • trickyvondickie Tricky (@trickyvondickie) reported from Kensington, England

    @virginmedia trying your text service now

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ptmv69 paul mcvey (@ptmv69) reported

    @virginmedia It seems to be a lot of people in the southdene area of Kirkby have been having the same issues as myself Considering this are all your customers going to get compensated for their loss of internet access?

  • xeonwales ᄃん尺ノ丂 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@xeonwales) reported

    @virginmedia Tried the WhatsApp option to get through to cancel…. Im still in a queue from 8.25am this morning!! Virgin knew they would get hammered with cancellation requests……

  • E83935628 E (@E83935628) reported

    @virginmedia if I have a Netflix account through one of your packages - how do I login via the Netflix app on my smart TV? Or iPhone app? You don’t state anywhere what the login credentials will be

  • UncleMerk Merk (@UncleMerk) reported

    @cakievlr @virginmedia why is virgin media so bad for other people when its perfectly fine for me its weird

  • zigii zigii (@zigii) reported

    @virginmedia have got to be the worse Internet provider in the UK. Overpriced expensive garbage ... Going down on a Friday night, why is your Internet service so rubbish all the time ? Not a week goes by without it going down.

  • KayWorboys copy by kay (@KayWorboys) reported

    @Ronamatroid @virginmedia Yep. And several service outages last year too

  • AnthonyKicks Anthony (@AnthonyKicks) reported

    @virginmedia On what planet is a 17 hour turnaround time, on a weekend as well, acceptable to fix an issue. Your service is awful as it is and it seems now BR1-BR6 have completely lost service. Appalling and I truly cannot wait to cancel tomorrow.

  • exiledteesider ........ (@exiledteesider) reported

    @virginmedia so when I renewed my contract in January I was offered a free TV for being a loyal customer. Told I'd get it in 2 weeks 2 months later I'm still waiting. 6 calls no resolution. Today after waiting 8 hours on WhatsApp no contact. Not a good look. @itvMLshow

  • ptmv69 paul mcvey (@ptmv69) reported

    @virginmedia @virginmedia considering I was told this was classed as non urgent problem (as I was told today on the phone) So a whole area with the same problems as myself seems not to be a bother for ur company

  • PennySamuels18 Penny Samuels 🐺 📸 🤬 ✊ (@PennySamuels18) reported

    @Soccerjudge @virginmedia That's awful! Mine came back on at 4pm, so 'only' 20 hours lost. Oh, and a day's wages 'cause without broadband I can't work.