Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes EN5, NW9 and N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 12/08/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Southall, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Hemel Hempstead, Harrow, Tower Hamlets, Islington and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • lynners2 mrsbobie (@lynners2) reported from Camden Town, England

    @Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported

    @virginmedia Yeah that didn’t help at all. Called the 03 number & got no help whatsoever. What is the outage? Why is there an outage?!

  • howiep9 howiep (@howiep9) reported

    So @virginmedia my broadband was due to be connected on the 18/02. After x3 dates and occasions of this not happening I have a 4th date of 07/04. You are the worst company I have dealt with, ever!! What sort of company treats its customers like this?! #virginmedia #notconnected

  • scousegranny scouse sense (@scousegranny) reported

    @virginmedia You have totally missed the point. I am the one making calls, messaging etc as you keep asking me to make payments on an account that is closed. The account was closed on 31/01/2022 yet you keep asking for money Why? last complaint ref C-230322917 made today

  • Keiths1987 Keith Short (@Keiths1987) reported

    @virginmedia How is £38 a month difference between a new customer over existing in line with Industry standards it's plain and simple robbery. Which is £684 more than new customer over 18 months. Loyal customer mean nothing.

  • ace2k7 AF. (@ace2k7) reported

    @virginmedia Hi, I did try the phone number yesterday and was told it would be resolved by today 12pm. It’s still not fixed and now the resolution date has changed to tomorrow. Is there anyway of finding out what is going on?? The line has been down for 40 hours now and WFH is impossible

  • sofiavictoriad Sofía Delgado (@sofiavictoriad) reported

    I don’t know if virgin media is trying to sabotage me or care for me, but every time I’m on a call with @TobyGranville it just goes down.

  • Musashi1596 Mark Dorney (@Musashi1596) reported

    @virginmedia I can when I get in I suppose but please be advised this issue is only present when not on wifi. When connected to the hub, there are no issues

  • RayCampbell19 Dr. Ray Campbell #GoldStrike (@RayCampbell19) reported

    @virginmedia I nearly left Virgin a few weeks ago and once again, I have no Internet. I'm always being told that the problem will be dealt with but it isn't. I'm also told that there are no outages when there clearly are outages. Why? Can't Virgin do anything right?

  • lgcornetto Louis Collenette (@lgcornetto) reported

    @virginmedia as well as the broadband outage in my area (SE5), the 4G/5G networks have been down all day. Is this related? And when can we expect it to be back up? It’s been 12 days of no internet now!

  • unhearedN9 invisible (@unhearedN9) reported

    @virginmedia just received my WiFi box I don't have the socket in the wall #problem