Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hammersmith, London, Poplar, Wembley, Camden Town, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Brent, Hackney, Islington, and Paddington.

City	Problem Type	Report Time
City of London	Total Blackout	15 minutes ago
Hammersmith	Internet	1 hour ago
London	Wi-fi	2 hours ago
London	Internet	2 hours ago
London	Wi-fi	4 hours ago
London	Wi-fi	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 4 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Connor Dean (@donnorcean) reported 4 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 5 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Connor Dean (@donnorcean) reported 10 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  James Brown (@JammieBun) reported 10 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Paul Simmonds (@paulusthegrey) reported 15 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Gabriela Lungu (@GabrielaLungu) reported 16 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Graeme Puttock (@GraemePuttock) reported 22 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Graeme Puttock (@GraemePuttock) reported 25 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  Khaled Miah (@Khaled_Miah1) reported 26 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Gabriela Lungu (@GabrielaLungu) reported 29 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Rebecca Gould (@beccaleigh99) reported 29 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Rhymer Rigby (@rhymerrigby) reported 30 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Graeme Puttock (@GraemePuttock) reported 36 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Gabriela Lungu (@GabrielaLungu) reported 36 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 45 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 56 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  maureen robert (@morish1) reported 57 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  MarcHayo (@markhayo) reported 58 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Debbs Durston (@DEDNaive) reported 59 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LondonRando (@blobbybobber) reported 4 minutes ago

  @catmur34 @virginmedia Similar to James. We called to say the complaint was ignored, they gave us a number C-170222706. Then we get an email to say it’s closed. Ok… we will be going to @ofcom. What a joke.

• 
  Tom Bycroft ❤🥁 (@BycroftTom) reported 5 minutes ago

  @virginmedia Over the phone agent was so rude and not helpful at all sick of your company i bought new contract and now been told no to get 3 wifi boosters which am entitled to

• 
  David (@D_Law666) reported 12 minutes ago

  @virginmedia @virginmedia My point was really about your call centers causing more problems than solving them. Miscommunication has ended up with a technician coming out to the house when he isn't really needed. I was originally told all I needed to do was swap a new box for an old one.

• 
  xxDonnaxx 🌸 (@donnaxx_xx) reported 17 minutes ago

  @virginmedia 1gb broadband is useless with hub 4. Son has been told he needs to buy a mesh router or put up with no wifi. Having to connect to mobile for teams calls and you won’t let him go back to hub 3. Service is disgusting

• 
  Ian1558 (@Ian1603) reported 19 minutes ago

  @virginmedia Thanks - still issues but I have checked the service status site and that site has confirmed I still have issues. Asked me to check again in four hours. If still not fixed they will book an engineer

• 
  Patricia F (@patfxl) reported 19 minutes ago

  @virginmedia I have signed in my account to check many times now and followed all the usual reboot... and done hard reset as discussed with your team. There is obviously an issue at a different level but there is no communication

• 
  PEMPEHREMPE (@Theoola1) reported 19 minutes ago

  Virgin are fools. How can they reduce my unlimited phone data and now my signal coverage is moving mad. Can’t even keep up 4g @virginmedia

• 
  katie hoolahan (@spacked) reported 21 minutes ago

  @virginmedia To even get the option to talk to someone I have to be willing to have my internet restarted/turned off for a bit, but I can't because it would interrupt my housemates that need it for work. Then phone lines are closed outside the hours that its okay for me to do that.

• 
  Bill Duncan® (@Real_BillDuncan) reported 25 minutes ago

  @virginmedia Your lieing to a #Loyal customer been on the phone and your telling me £57 a month is the cheapest you do,its all LIES. #TheCustomerIsAlwaysRight

• 
  Phil (@phil_miller87) reported 27 minutes ago

  @virginmedia The complaint was raised through your WhatsApp. I have spoke to them again today. They said it's not possible to ring me. I showed them the screenshot and then said sorry, we will ring you within 2 hours. 5 hours later still nothing. sthey are as useful as a chocolate teapot