Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, City of Westminster, Newham, Enfield Town, Westminster Abbey, Brent, Islington, and Paddington.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
London	Internet	5 hours ago
London	Internet	5 hours ago
London	Phone	9 hours ago
London	Internet	9 hours ago
Poplar	Internet	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  Konstantinos Veves (@k_veves) reported 4 minutes ago from Ealing, England

  @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

• 
  JMiragliotta (@Jmiragliotta89) reported 6 minutes ago from Waltham Abbey, England

  @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

• 
  MarshmallowMedia (@eatcheeselouise) reported 7 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  lucy francis (@lucyfrancis_tri) reported 11 minutes ago from Camden Town, England

  @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

• 
  Martin Davis (@mertthemailman) reported 13 minutes ago from Enfield Lock, England

  @virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?

• 
  Sophie Joanna (@BeesWingedEyes) reported 14 minutes ago from Watford, England

  I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

• 
  lucy francis (@lucyfrancis_tri) reported 14 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

• 
  🙌 N E I L 🙌 (@Neilz1) reported 15 minutes ago from Brentford, England

  @virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?

• 
  Abu Siddiki (@ABSiddiki) reported 15 minutes ago from London, England

  @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

• 
  Konstantinos Veves (@k_veves) reported 29 minutes ago from Ealing, England

  @1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.

• 
  Elliott Gordon (@ElliottVern) reported 32 minutes ago from Watford, England

  @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

• 
  Caz Digital (@CazDigital1) reported 32 minutes ago from Hemel Hempstead, England

  @virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks

• 
  Karim Harbott (@KarimHarbott) reported 35 minutes ago from Enfield Lock, England

  @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

• 
  Mike Fethers (@fevington) reported 38 minutes ago from Rickmansworth, England

  Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh

• 
  Lucy Hunte (@HunteLucy) reported 38 minutes ago from London, England

  @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

• 
  Steve Dunn (@SteveDunn09) reported 42 minutes ago from Harpenden, England

  @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

• 
  Steve (@StevenCudd2) reported 54 minutes ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 55 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  lucy francis (@lucyfrancis_tri) reported 55 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  lucy francis (@lucyfrancis_tri) reported 55 minutes ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J7Games-FUT Trader (@J7Games) reported 5 minutes ago

  @virginmedia broadband has gone down for hours 2 days in a row now! It’s Area 21 affected, not just me.

• 
  Michael Tudor (@MichaelTudor14) reported 10 minutes ago

  @virginmedia your app says no issues for BH9 area. When I phone 03454541111 I get automated message stating there is intermittent issue with phone & broadband services is taking longer to fix than expected. Please share issue id & date started

• 
  Marie Paynter (@itacomposer) reported 11 minutes ago

  @virginmedia Thanks Virgin, yes my Mum is feeling very wobbly now which isn't great given she's in Tier 4. How would registering for telephone preference service help exactly? As I'm sure I've already done that for her a couple of years ago

• 
  YTDN 💜 connected to 7G 🐋 ᴮᴱ⁷ (@YTDN_) reported 12 minutes ago

  also I have to call up virgin media to cancel my internet and I am not looking forward to that

• 
  Timothy Ball (@timtweeting) reported 15 minutes ago

  @virginmedia And can you confirm regarding compensation. The service has not been fit for purpose since early October.

• 
  James Taylor (@j1mtaylor) reported 19 minutes ago

  @virginmedia why am I getting access denied on my router everything just stopped an hour ago. Been on hold to tech support 15 minutes help.

• 
  Исмаил адам 📿 (@ISMAIL2326) reported 20 minutes ago

  @virginmedia There want £5 delivery charge for the booster and a extra £3 per month on my bill to improve my internet #nothappy #help

• 
  _ (@_adamwright) reported 24 minutes ago

  @virginmedia I requested a callback through your text message service. Why haven’t I been called back? This is the worst customer experience.

• 
  miguel (@miguel08437527) reported 24 minutes ago

  @virginmedia I was calling in regards to my broadband speeds. I work from home and continuously have connectivity issues which is impacting my work and my work are giving me a hard time cause I can't get a stable connection and if these problems continue I am at risk of losing my job.

• 
  Marie Louise (@Marie3icicle) reported 26 minutes ago

  @virginmedia never again... I obviously didn't learn the first time, but clearly customers do not come first. Everyone please make sure when you cancel services with them, you state it in every way possible or you'll get charged for unused services for months afterwards...