Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Poplar, London, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, City of Westminster, Newham, Enfield Town, Westminster Abbey, Brent, Islington, and Paddington.

City	Problem Type	Report Time
Poplar	Internet	26 minutes ago
London	Internet	54 minutes ago
Ilford	Internet	1 hour ago
London	E-mail	1 hour ago
City of London	Internet	2 hours ago
London	Internet	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 1 minute ago from Kensington, England

  @virginmedia Awful. I ask you again - what exactly are you spending customer fees on?

• 
  Chris Park (@CParkus) reported 7 minutes ago from London Colney, England

  @virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?

• 
  Ricardo Marques (@ricardomarques) reported 9 minutes ago from Barnet, England

  @virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.

• 
  Solveiga Pakštaitė (@DesignBySol_) reported 15 minutes ago from Walthamstow, England

  @virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?

• 
  Naveed Ahmad (@NaveedA59768055) reported 15 minutes ago from Ilford, England

  @virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day

• 
  Chris Park (@CParkus) reported 16 minutes ago from London Colney, England

  @virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.

• 
  neil sculley (@NeilSculley) reported 18 minutes ago from Watford, England

  @virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks

• 
  Karl Lawson (@KrLwsn) reported 20 minutes ago from London, England

  @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

• 
  Stan Braganza (@sbraganza) reported 22 minutes ago from Barnet, England

  @virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...

• 
  BigTaze #BLM✊🏿 (@BigTaze) reported 24 minutes ago from Hackney, England

  @Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !

• 
  Sem Moema 😷 🌹 (@Semakaleng) reported 27 minutes ago from Hackney, England

  @CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!

• 
  helena (@hdl_dl) reported 28 minutes ago from Kensington, England

  @virginmedia Hi, still with the problem. Broken and distorted image and audio

• 
  Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬 (@Dizzyeek) reported 37 minutes ago from Brentford, England

  Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...

• 
  Holly B (@hollyliba) reported 38 minutes ago from Camden Town, England

  @virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time

• 
  Robert Frame (@hiaw61) reported 41 minutes ago from Hatfield, England

  @virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..

• 
  Paul Lewis (@paulstevenlewis) reported 44 minutes ago from Barnet, England

  @virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 44 minutes ago from Kensington, England

  @virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?

• 
  Anthony S (@anthonysuter82) reported 46 minutes ago from Hackney, England

  @virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT

• 
  G (@TheRealMrDrew) reported 47 minutes ago from London, England

  @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

• 
  Zena Mclean (@ZXena_Mclean) reported 56 minutes ago from Ealing, England

  @virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@rbartn_) reported 6 minutes ago

  @virginmedia Yes, I know all of this. I've been through it all twice a week when I phoned your customer service to find out the progress of the fix (spoiler alert, no progress). Your whole system is a shambles. The issue doesn't show on your status sites. I don't get refund/alternative etc

• 
  Rob (@rbartn_) reported 8 minutes ago

  @virginmedia Over a month isn't quick, especially with no alternative provided. I can't even plan ahead because you'll only ever give estimates of 5 days for the fix to happen (30 days is more than 5, just saying)

• 
  Andy Osira 🇺🇦 (@AndyOsira) reported 15 minutes ago

  @virginmedia given how your company have behaved leading to us wanting to leave and this further IM Bot nonsense I'm not sure there is any point in me wasting another 3 hours of my life raising a complaint with you; however, @ofcom may be interested in the facts which I think break UK law

• 
  PD (@Paul_D_2011) reported 19 minutes ago

  @virginmedia Hopeful the refund should be made within 24hrs. Irritating that it happened at all tho. I think when I had no dial tone and plugged the phone back into the wall socket, calls diverted to vm help, but charged as if I had used the alternate contact number, rather than 150.

• 
  Rob (@rbartn_) reported 21 minutes ago

  @virginmedia Yes and your engineers clearly don't have a clue what the problem or resolution is, so they should provide a long estimate and alternative services so people aren't paying for something they can't use.

• 
  Andy Osira 🇺🇦 (@AndyOsira) reported 23 minutes ago

  @virginmedia a VirginMedia IM Bot texted me and offered a free month continuation (in case your new supplier lets you down) then when I agree changed all the T&Cs !! #totalscam #gotcha

• 
  Rob (@rbartn_) reported 24 minutes ago

  @virginmedia And no matter how many times I complain on here or on the phone absolutely nothing gets done and I don't have a working internet solution. Honestly I don't even know why I revived this, VM aren't going to sort my issues or sort out an alternative anyway.

• 
  PD (@Paul_D_2011) reported 26 minutes ago

  Suggest all using @virginmedia telephones to check call charges for August around the time of their switch to fibre. Initially, I had no dial tone, reported it and whilst fixing the issue, engineer made 2 calls for which I was charged. Now 25 mins on phone getting refund 😤

• 
  Ian (@Ian__72) reported 30 minutes ago

  @virginmedia It's now connected, says poor in areas and pods will help. Doesn't tell you how to order them on the app

• 
  Julie Allen (@joolie01484) reported 31 minutes ago

  @virginmedia you really should be ashamed of your installation and customer services team - 3 months no installation, just didn’t turn up , no explanation , complaint remains ignored and unanswered but apparently closed because you don’t have a satisfactory response 😡