Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4, N3 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hackney, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay, Poplar, St Albans and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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Sav..............
(@savvaschristo) reported
from
Hoddesdon, England
@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@BigT_1966) reported
@virginmedia Hi, Maybe a silly question now I have Netflix on the subscription I have with you, can I cancel my payment directly with Netflix ??
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Jeremy Price
(@JeremyPrice81) reported
@virginmedia i'm moving and just want to cancel virgin....not give you guys my life story and lose an evening in the process...why can't i do this online...who was i speaking to as the first advisor????
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James Parker
(@parker_james) reported
@virginmedia Yes twice, both times pushed back to Customer Service before being pushed on again! No one wants to take responsibility, or ownership to resolve!!
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cu6🪞
(@crypcu6) reported
@virginmedia ****** fix my wifi now
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PB NEWS
(@PBNEWS21) reported
Dear @virginmedia how can you justify prices going up when your service has been crap going up by £8.50 please justify that
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia So you are charging the customers to improve the service instead of taking it out of the profit? I signed a contract with your company for an increased price now it’s going up again with zilch extra for the customer, poor show.
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name goes here
(@Stufffffz) reported
@virginmedia up for 10min an down again already do your ******* job you useless *****
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Dan Coates
(@dan__coates) reported
@virginmedia after numerous complaints and not receiving channels throughout, just had the most obnoxious staff member, who put the phone down on me once I wanted to cancel
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Abigail
(@AbbieGeorgiaX) reported
@virginmedia I have, we’ve had 3 technicians out & 1 cancelled visit from the technicians who fix the cable. Currently awaiting another technician to come out in 2 weeks time.
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XYY
(@Mr_XYY) reported
So @virginmedia are increasing my monthly package by £4 from 1st March 2022 but why is there a cancel fee after 10/02/2022? I had 3 weeks with intermittent broadband waiting to be fixed back in October/November,still not had any refund on this as I was told.@Ofcom @MartinSLewis