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Virgin Media

Virgin Media outages and service status in Barnet, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Barnet, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 9:08 AM GMT+1.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 11% TV (11%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Barnet come from postal codes NW9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Waltham Forest, Harringay, Wembley, Walthamstow, St Albans, Islington, Stanmore, Barnet, Elstree, Harrow, Borehamwood, Camden Town, Waltham Cross, and Watford.

CityProblem TypeReport Time
Enfield Town Wi-fi 10 hours ago
Waltham Forest Internet 1 day ago
Harringay Internet 2 days ago
Enfield Town Internet 2 days ago
Wembley Total Blackout 3 days ago
Walthamstow Wi-fi 4 days ago

Nearby cities with recent reports

Enfield Town

3 recent signals

10 hours ago
Walthamstow

2 recent signals

4 days ago
Waltham Forest

1 recent signals

1 day ago
Harringay

1 recent signals

2 days ago
Wembley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NataliaKallai
    NataliaWilson92 (@NataliaKallai) reported

    @virginmedia can you tell me why I had one of your employees hang up on me abruptly today after speaking to me like utter rubbish when I confirmed I would be cancelling my contract. Complete and utter obnoxious ignorance.

  • pwcwright
    Sprout57 (@pwcwright) reported

    @virginmedia Yes, I checked there first, there was a broadband issue, kept going on and off all evening, seems fine today though so far

  • RJNicholds
    RY➖N (@RJNicholds) reported

    @Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞

  • JuliaCoombcj
    Julia Coombs (@JuliaCoombcj) reported

    @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?

  • SlientPixel
    SUFI (@SlientPixel) reported

    @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel

  • salemsdaughters
    Kingofsalemsdaughter (@salemsdaughters) reported

    Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

  • GetItQuietly
    Andy (@GetItQuietly) reported

    After anointing Virgin Media as the king of bad suppliers, Switch2 are giving it a good go.

  • 25watchtower
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported

    @virginmedia @Stsantek So you can condescendingly say ‘you’re sorry to hear that and that you understand’? Your customer service is as bad as @BandQ both clueless and useless

  • salemsdaughters
    Kingofsalemsdaughter (@salemsdaughters) reported

    Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?