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Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Barnet come from postal codes NW11 , NW9 , N11 and N3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Ilford, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, and City of London.

CityProblem TypeReport Time
London Wi-fi 1 hour ago
London Internet 2 hours ago
Newham Wi-fi 5 hours ago
Hammersmith Wi-fi 5 hours ago
London Total Blackout 7 hours ago
London Total Blackout 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.

  • SaraBarman
    Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • Mark_Phillips66
    Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • mal_kaur
    Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • ricardomarques
    Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

  • persianuk2017
    Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

  • keefkong
    Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵

  • andypurbrick
    Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    Glad I'm not working from home today, @virginmedia broadband down again 😒

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.

  • StaceyRebekka
    Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • keefkong
    Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail

  • SaraBarman
    Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_t_hardy
    Ben Hardy (@ben_t_hardy) reported

    @virginmedia We are having continuous issues with our internet. Signal keeps dropping and then disconnecting. When we signed up we were told this was the quickest broadband available. Far from it! Please can someone contact me to sort this out!

  • LFASoccerSchool
    Martin Patrick Egan (@LFASoccerSchool) reported

    Virgin media gremlins doing their work again. Such an unreliable network. 😩

  • Twinklestar192
    RainbowDesigns🌈 (@Twinklestar192) reported

    @virginmedia There is nothing wrong with my password. It works perfectly find. I am curently on the vm site having used it. It is an email issue. Emails were fine this afternoon but then suddenly an issue. How can I even reset a password if my emails are not working?

  • Kla_Fiocchetti
    Claudia Fiocchetti (@Kla_Fiocchetti) reported

    @virginmedia Yes I did and talked with a machine that said they found the issue and it will be fixed by 11:05pm so I can’t work even this evening. Now could you give me the direct contact to whom I can ask compensation please?

  • antskor
    Anthony Skorczewski (@antskor) reported

    @virginmedia can you sort my 4g on my phone I cannot be bothered to call again for the same issue I’m fed up with your excuses why should I have to pay for a service I do not receive

  • Dave091277
    Dave Nottingham (@Dave091277) reported

    @virginmedia Shouldn’t have to constantly reset the thing. Thanks for getting back to me. I honestly think we’re just going to switch as we feel really let down and we have found cheaper packages elsewhere. Thanks again

  • RandomDawdler
    Professional dawdler Isla (@RandomDawdler) reported

    @virginmedia No, I know the PIN, thats not the issue. I just thought it was strange I had to enter it to watch a channel. I've turned off the parental controls, as I'm over 18 and im the only person who watches it. It's not a big issue I suppose, just surprised me that I have to enter it.

  • Lordlinley
    Mark linley (@Lordlinley) reported

    @virginmedia no you won’t he rings you all the time u just send him a service install date nothing happens why should he need to chase u all the time

  • kelrocky
    Raquel Rocca (@kelrocky) reported

    @virginmedia please help Me I am stranded in New Orleans USA and my payment has bounced I don’t want my Mobil phone to cut I have no power in New Orleans please someone help me. The money is in the account now can you take the payment again please? I can’t call you

  • Lordlinley
    Mark linley (@Lordlinley) reported

    @virginmedia He’s never had virgin and there is no cable there your guys fitted his modem seen there was no cable three month down line still no cable u disconnected his bt line to swap numbers over now he has nothing it’s embarrassing you should be ashamed