Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes N3, NW4, NW9 and EN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 02/18/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of Westminster, Islington, Hackney, Harringay, Southall, Paddington, Poplar, Barnet, Newham, Hayes, Enfield Town, Hampstead and City of London.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.

  • CharlotteMossUK Charlotte Tansey (@CharlotteMossUK) reported from Camden Town, England

    @virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.

  • barnettenergy Rob Barnett (@barnettenergy) reported from Islington, England

    @virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.

  • CounterCultureG Counter Culture (@CounterCultureG) reported from London, England

    @virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I just want a service which you promise

  • alastairmccoll alastair mccoll (@alastairmccoll) reported from Brentford, England

    @virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.

  • kamon80 Byron Leigh (@kamon80) reported from Walthamstow, England

    @virginmedia My Internet is not working and your service checker isn’t working.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.

  • BubyFish Ian Fish (@BubyFish) reported from Enfield Lock, England

    @virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Paddington, England

    @DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia

  • munirawilson Munira Wilson MP (@munirawilson) reported from London Colney, England

    I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    @virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from Islington, England

    @virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    I am so done with my @virginmedia being so slow

  • jamanifin Toby Weston (@jamanifin) reported from St Albans, England

    @virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!

  • TomalinHQ Keith Tomalin (@TomalinHQ) reported from Barnet, England

    @virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...

  • alinaqi80 Syed Ali Naqi (@alinaqi80) reported from Ilford, England

    Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AIiFSA A (@AIiFSA) reported

    @virginmedia fix my internet pleasaseeeeee

  • isaacisfresh isaac (@isaacisfresh) reported

    @Lloydy_2020 @skytv @virginmedia I was hoping you might be able to help me. I don’t know if you are a sky broadband subscriber but my son is a big call of duty fanatic and sky broadband is giving codes to their subscribers for a player skin. It’s free of charge on your Account.

  • babyhagrid Chris* (@babyhagrid) reported

    So for the third time in a month @virginmedia Internet has gone down in deepest darkest Surrey. Any chance of some cash off our bill for the inconvenience considering we’ve had year on year increases?

  • SirBronOfTheKop Dónal Ó Maskface (@SirBronOfTheKop) reported

    @babyhagrid @virginmedia Recall your last 3 direct debits and then ask to be billed with a correct for service not received. If they threaten to cut you off, cancel your direct debit and change providers. **** em!

  • bianca_joseph Bianca Joseph (@bianca_joseph) reported

    @virginmedia Now again in the AM - what is going on with your service?

  • Bethan_Kate Bethan Moore (@Bethan_Kate) reported

    @Phoebe_A_Morgan @virginmedia Omg I had this exact problem last year. They had Watermelon Sugar as their hold music 😩 and I must have listened to it 100 times between being transferred & constantly cut off. Also cost me a fortune in phone bills but I couldn’t be bothered to call back to complain. Good luck!

  • lewispbrown Lewis Brown (@lewispbrown) reported

    @virginmedia are there reported issues in Bolton? BL5 area? Very poor internet. Please advise.

  • biomarvel Biomarvel (@biomarvel) reported

    @wobblyredman @virginmedia That over wireless? I have issues on wireless all the time! Wired is fine though.

  • victoriamills95 Vicky (@victoriamills95) reported

    @virginmedia I have arranged work calls for the 29th, the day after it was getting installed. I am now going to have cancel. Absolutely shocking communication and customer service😡 Considering going to Sky.

  • gmd0772 Gerry Dewar (@gmd0772) reported

    @GarethSurgey @virginmedia I pay for the M350 service but my broadband speeds recently have been shocking. Less than 10Mbps at points. Virgin media broadband is poor.