Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4, N3 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay, Poplar, St Albans and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
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Elizabeth Silva
(@faysasilva) reported
from
Kensington, England
@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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Guy F
(@askgeez) reported
from
Loughton, England
@virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Goff
(@jgmotorsport) reported
Gave up with @virginmedia and tried @premierinn to be put on hold twice and an automated message of we are unusually busy and hung up on. Went to reception no one there. Is this customer service? Love missing out on a potential sponsorship deal Invoice in post 👍
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Sarah Till
(@SarahLTill) reported
@virginmedia If this is ‘as quickly as possible’ I’d hate to see your slowest! Fix time pushed back again for the 4th time! Over 24hrs now with now WiFi or tv.
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Karl
(@darklordkceo) reported
@virginmedia What about WhatsApp? I see there's a Service available, I don't like being on the phone
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Captain Hindsight
(@dodger0703) reported
@virginmedia It was because i tried to buy a new phone last night and their was an error (on your end), so the account is in error which apparently takes 5 days to fix, wife got her new O2 phone today so we will wait for the pac code. I will then pay off my handset and also leave.
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Baza M
(@contact400) reported
@virginmedia phoned to cancel our contract after price increase, on hold for 30 mins, then someone picked and handed us to a supervisor. She couldn’t login in? Told she ring back??? #badservice don’t worry #sky are calling at 19:00.
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Ben Dawson
(@itsbendawson) reported
@virginmedia Hello I’m wanting to leave and go elsewhere due to constant poor service (this is due to constant drop in connection rather than speed issues) been on and off for 2 years. Could you please DM me so I can fire over my account number and you can let me know end date
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Marcus 🇪🇺🏳️🌈🇪🇦 🇺🇦
(@Marcus55219591) reported
@virginmedia We are so angry right now, we have recorded all the calls we have made and happy to leak them, we speak to the Philippines to be told no one can help
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R
(@ReiBolano) reported
@virginmedia But why should this task fall on us as customer? Shouldn't virgin media have responsibility on sorting out their consent prior to installation? Poor management based on this experience
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Clive R.
(@CliveR39) reported
@virginmedia At least you had the courtesy to reply- TOTAL SILENCE from your courier partner @YodelOnline who have the package and NOT delivered - typical shambles 'service' from them.
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not jay
(@notjay92349724) reported
@improvemydiet @virginmedia JEEZ, that’s a hell of a price increase. I’m thinking of leaving cos they’re signal since joining o2, has gone from being some (when they were independent) to worse than terrible now they’ve sold out!