Virgin Media outages and service status in Barnet, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Barnet, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 8, 5:49 PM GMT+1.
- Internet (55%)
- Wi-fi (16%)
- Total Blackout (13%)
- TV (11%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Barnet come from postal codes NW9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: Islington, Enfield Town, Camden Town, Watford, Wembley, Barnet, Harringay, Waltham Forest, St Albans, Waltham Cross, Harrow, Borehamwood, Stanmore, Elstree, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Islington
|
Internet | 4 hours ago |
|
Enfield Town
|
22 hours ago | |
|
Camden Town
|
Internet | 24 hours ago |
|
Watford
|
Wi-fi | 2 days ago |
|
Islington
|
Wi-fi | 2 days ago |
|
Enfield Town
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Maz π (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
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π Shawn π (@s_mann71) reported from Enfield Lock, England@virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didnβt work. Web complaint form hasnβt worked for 2 months. Then sent letter and still no response. 2/
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πππππππ π΅πππ£ππππππ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnβt helpful. Catch-22 built into system and no tv. Why am I paying them?
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isnβt. But there was no service at 8am until 10.30. T happens on a regular basis but it doesnβt stop the price going up.
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Johnny Allen π¬π§π¬π§π¬π§βWHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Johnny Allen π¬π§π¬π§π¬π§βWHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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raimundo vazquez (@raimundo) reported from Tottenham, EnglandHi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Maz π (@marionmurray13) reported from Enfield Lock, England@virginmedia whatβs the point of paying for services from you that you frequently FAIL to provide π‘π‘ How do I get my money back for days you owe me??
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Johnny Allen π¬π§π¬π§π¬π§βWHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. Itβs now almost 6 hours since I asked on WhatsApp for email address to be corrected and Iβm still waiting for a response.
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Maz π (@marionmurray13) reported from Enfield Lock, England@virginmedia You choose NOW to bring down my services π‘π‘π‘π‘
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Paul Simmonds (@paulusthegrey) reported from Borehamwood, England@virginmedia I think I may have an idea whatβs happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I canβt pause my monthly payments for 11 weeks while Iβm not at home and no one using the broadband or TV!
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Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England@virginmedia do you think itβs acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, Iβm trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I canβt pay atm. When will this be fixed (wonβt be paying late fees). Many thanks π
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unainstein (@AstonVillaDoge) reportedSo done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be Β£15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'
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James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia canβt fix their βblocked ductβ at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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dharmi04 (@Dharmi04) reported@virginmedia my broadband seems to be down, can you check and fix ?
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Martin (@lionking2014) reported@JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.
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SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - heβll put your whole package down guaranteed (internet + TV Package). Your getting scammed ππ
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Chris Tindall (@chewytheleftie) reported@alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS