Virgin Media Outage Report in Barnet, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnet come from postal codes NW11, NW9, N11 and N3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, City of London, Hampstead, Ilford, Hammersmith, Enfield Town, Hayes, Tower Hamlets, City of Westminster, Islington, Poplar, Southall, Barnet and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Total Blackout | |
| City of London |
Total Blackout | |
| Hampstead |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
@virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@tinytwink @virginmedia Not the rubbish customer service line, wish you luck
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice
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Felicity Bainbridge
(@FelicityJBee) reported
from
Poplar, England
Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Matt Browne
(@mattlfc78) reported
from
City of London, England
@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Holly Christie
(@Holly_Christie) reported
from
Walthamstow, England
@james_etheridge @virginmedia I found Virgin so unreliable and their customer service so terrible that in the end I left them after 8 years of loyalty because I just couldn't work out what I was even paying for...
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pinnell
(@ChrisPinnell2) reported
@virginmedia I finally spoke to yr cust services. There’s a problem effecting many customers but come on no service since around 5-5:30 yesterday eve . What’s SLA for fixing
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Rob Joyce
(@Rob_Joyce_) reported
@twlldun “And Hancock, right, he was like Ron, stood there clutching his Virgin Media bill and giving it all ‘It wasn’t me!’ while looking guilty as ****.”
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Lisa-Jayne Cook MInstR MWES 💙
(@fridge_girl) reported
@virginmedia Latest scam or not ?....... You've been downloading some malicious files over the last few days, we can help you to protect your devices. #Scam #ScamCalls
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Kev F Comic Artist
(@KevFComicArtist) reported
@virginmedia Broadband speeds. These include the Tivo cutting out and/or going slow.
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Ann James
(@AnnJames7) reported
@virginmedia At present I have service....it seems to have returned overnight
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Matty
(@Mb27p_EU) reported
@virginmedia Ran a test, showing up as no faults/issues
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Jon Denby
(@jon_denby) reported
@virginmedia I mean this has been existent since Saturday. Appreciate you want us to monitor this, but if it's an area issue why haven't we been notified, and why should I be actively monitoring this?
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Jonny Keens
(@jonnykeens) reported
@virginmedia Thanks. Called 150 and someone offered a better price than the one I'm on at the minute within 30 seconds. Hours after I had started an online chat, where no one would help me, you dismissed me on here and after I'd already agreed to join Vodafone. Maybe better training for all?
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Senior Cachi
(@Sr_Cachi) reported
@VirginMediaIEPR @VirginMediaIE @libertyglobal Virgin Media internet is not working in Dublin 8 since the last two hours. Please fix it guys, we're working from home here😭
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Gail
(@_AngelLady_) reported
@virginmedia my elderly mother’s landline is down - again! Second time in as many weeks. Not acceptable as she is hard of hearing and struggles with her mobile.