Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes N3, NW11, EN5 and N11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Ilford, Islington, Newham, Camden Town, Hammersmith, City of London, Hemel Hempstead, Waltham Forest, Wembley, Kensington, City of Westminster and Watford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah McCormack
(@SarahMcCormacks) reported
@virginmedia are you having an outage in D12 ? I've no internet and have restarted the router with no luck.
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Gemma Dooling
(@DoolingGemma) reported
@virginmedia I don’t have one booked. Don’t know why I need a 3rd technician to tell me the same thing. Just want the network team to come out & fix the exchange box. Technician came Saturday, spoke to the NW team who promised someone would fix the issue today. Nobody has been!
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Lauren Glynn
(@glynn_lauren) reported
@virginmedia It now says no issues but I do not have any Internet!
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Geedoubleyou
(@Galactic_Works) reported
@virginmedia A 58 minute long phonecall, 2 representative who couldn't help because of system being down, and one representative who couldn't help and told me if I leave due to financial issues I will be charged further for cancelling. Biggest scam I've known.
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Drascious
(@Drascious) reported
@virginmedia Only a verbal promise by customer service on Saturday. They reassured me it would be done.
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John Martin
(@johnm11ao) reported
@virginmedia your customer service agents are confusing and trying to get me to agree to a new contract with confusion,not a good tactic.
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Sonn🌟
(@Sonn80) reported
@virginmedia No, there is no outage in my area, and works were done on July 5th and Aug 31st. Since then, things are worst not better.
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Grid56126
(@grid56126) reported
@virginmedia Now THREE WEEKS after the fault was reported. Your forum team DO NOT KNOW WHAT THE PROBLEM IS. Worse - they say receiving phone calls whilst roaming is not a guaranteed service so I cannot terminate my contract. How do i escalate this - MANAGER TO RESPOND URGENTLY PLEASE
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Grid56126
(@grid56126) reported
@virginmedia ARE YOU SERIOUS? They have said they have no idea what the fault is / When it will be fixed and that by saying sorry I have to accept this. HOW DO I SPEAK TO A MANAGER ? The forum staff CANNOT HELP !!!!
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Ibrar Ali
(@IbrarAli1176) reported
@virginmedia It was done intentionally and more than once! If you have an email address then i can send you the recordings. We record all calls to call centres ‘to help improve the customer service experience’ :-) I would check kalim’s ( customer retention team) call taken.