Virgin Media Outage Report in Barnet, Greater London, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Westminster Abbey, Brent, Hackney, Islington, Paddington, Waltham Forest, Hampstead, and City of London.

City	Problem Type	Report Time
Camden Town	Total Blackout	4 hours ago
London	Internet	6 hours ago
London	Total Blackout	8 hours ago
London	Wi-fi	9 hours ago
City of Westminster	Internet	10 hours ago
City of Westminster	Internet	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  Cherstyn Hurley (@chersvacca) reported 1 minute ago from Barnet, England

  @virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored

• 
  Khemical (@khem21766391) reported 2 minutes ago from Ealing, England

  @virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault

• 
  Shaomeeng (@shaomeeng) reported 3 minutes ago from Walthamstow, England

  @virginmedia Apart from saying sorry, can you genuinely do something to help customers ?

• 
  Huey Morgan Gluten Freeman (@andypurbrick) reported 3 minutes ago from Walthamstow, England

  @virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like

• 
  Sophie Joanna (@BeesWingedEyes) reported 4 minutes ago from Watford, England

  When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?

• 
  Andy 🏊🚴🏻🏃 (@andylockran) reported 5 minutes ago from Walthamstow, England

  @virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?

• 
  Khemical (@khem21766391) reported 7 minutes ago from Ealing, England

  @virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...

• 
  Huey Morgan Gluten Freeman (@andypurbrick) reported 12 minutes ago from Walthamstow, England

  Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)

• 
  Angus Teee (@AngusTeee) reported 13 minutes ago from Islington, England

  @virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...

• 
  Huey Morgan Gluten Freeman (@andypurbrick) reported 14 minutes ago from Walthamstow, England

  @virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this

• 
  Khemical (@khem21766391) reported 18 minutes ago from Ealing, England

  @virginmedia internets down again.. is there an outage?

• 
  Shaomeeng (@shaomeeng) reported 28 minutes ago from Walthamstow, England

  VirginMedia used to have an executive team which were willing put things right by hearing customer complaints, investigating them, and providing fair solutions. Is that team still available? @virginmedia

• 
  Huey Morgan Gluten Freeman (@andypurbrick) reported 29 minutes ago from Walthamstow, England

  @virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?

• 
  Steve Bunting (@M0BPQ) reported 39 minutes ago from Walthamstow, England

  @virginmedia Sadly the service is rubbish again today after a couple of ok days.

• 
  Shaomeeng (@shaomeeng) reported 40 minutes ago from Walthamstow, England

  @BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??

• 
  Andy 🏊🚴🏻🏃 (@andylockran) reported 47 minutes ago from Walthamstow, England

  @virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!

• 
  Sophie Joanna (@BeesWingedEyes) reported 51 minutes ago from Watford, England

  @virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.

• 
  Huey Morgan Gluten Freeman (@andypurbrick) reported 53 minutes ago from Walthamstow, England

  @virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷

• 
  Steve Bunting (@M0BPQ) reported 54 minutes ago from Walthamstow, England

  @virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.

• 
  Andy 🏊🚴🏻🏃 (@andylockran) reported 60 minutes ago from Walthamstow, England

  @virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  om (@marowe1988) reported 6 minutes ago

  @virginmedia your service is a disgrace. Way you've treated my elderly parents is disgusting. Who can i contact to take this forward on their behalf?

• 
  Tom Halliday (@TompHalliday) reported 7 minutes ago

  @virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?

• 
  Eleanor Hayward (@elliehay) reported 15 minutes ago

  @virginmedia live chat - four hours in and still no closer to getting my mother’s monthly bill down to a figure which is fair. @virginmedia

• 
  Helen Ensom (@HelenBob89) reported 16 minutes ago

  Once again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!

• 
  Stephen (@ArcadeDiet) reported 16 minutes ago

  @virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?

• 
  TC 🐌 (@tim_cattlin) reported 17 minutes ago

  @BaddPreacher @GrumpyXMatelot @virginmedia To be fair to them, despite knowing about their atrocious customer service reputation, I signed up for 100mb last summer. Got a free upgrade to 200mb a couple of months ago. Speeds never below 110 / 210. It sounds like a cable fault somewhere, maybe?

• 
  Rob Morris (@lemonfreshrob) reported 18 minutes ago

  @virginmedia And to add insult to injury you have just sent me a message telling me the issue is fixed (presumably the one I reported hours ago), just after it's gone down again!

• 
  Rob Morris (@lemonfreshrob) reported 19 minutes ago

  For God's sake @virginmedia! That's now twice today the internet has gone down for an extended period. This service is utterly unacceptable, and now of course your support is gone for the day!

• 
  James John (@JamesJohnDotCo) reported 24 minutes ago

  @virginmedia Hello, what are the details to contact you. I’ve been going through endless help links. Your messaging service isn’t working and your contact us links aren’t working.

• 
  BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺 (@BaddPreacher) reported 26 minutes ago

  @GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.