Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 01/28/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Southall, Welwyn Garden City, City of Westminster, Ilford, Camden Town, Wembley, Poplar, Harringay, Islington, Ealing, City of London and Fulham.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomSouthall Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia My Broadband service is not working since morning @ IG6 1JD

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveR39 Clive Richardson (@CliveR39) reported

    @virginmedia There is no dial tone and no connection when dialling in from mobile, just three beeps and disconnect. I'm not asking for much, just the service I'm paying for in this digital/cable era.

  • QuillersTommy quillers@hotmail.co.uk (@QuillersTommy) reported

    @richardbranson your virgin media company are trying to charge me £250 to fix a phone that's got a battery that's expanded and broken the phone. The phone is 2 months out of warranty but its a common fault with the Samsung S9, I use all your services home phone, broadband TV...

  • QuillersTommy quillers@hotmail.co.uk (@QuillersTommy) reported

    @virginmedia You can't even spell properly it shows the contempt you have for your customers, 30 years I've been a customer even before it was Virgin and to be treated the way I have is a travesty.

  • LisaRxx73 Lisa Reeves (@LisaRxx73) reported

    @virginmedia I have and one min it’s saying there’s issues and the next it’s saying nothings wrong but tv and internet keeps dropping

  • UnderAnOverflow Ein Stein (@UnderAnOverflow) reported

    @virginmedia No. Nothing. I'm told third hand that the local hub is overheating. Which is ridiculous if true. But that just explains the performance, doesn't explain engineer no shows and customer service.

  • ParsonsMarkus Markus Parsons (@ParsonsMarkus) reported

    @virginmedia my WiFi has been very poor for the past 7 days,I've done everything I can but it's slow or there is no Internet, I pay over £100 a month and this is unacceptable

  • KeithY2Dickie Keithy D (@KeithY2Dickie) reported

    @virginmedia no broadband since Friday, seems the router has given up or there’s no connection to it as I cannot access it at all or find the network

  • CliveR39 Clive Richardson (@CliveR39) reported

    @virginmedia As mentioned, NOT Hub-connected, no fault shows on test from PC, but STILL no landline! Continuing abject service...

  • kempy_7 Dave Kemp (@kempy_7) reported

    @virginmedia stop messing around with episodes and load Manifest season 3 episode 5 back on to on demand. Same issues every season

  • Kennycreanor Kenny Creanor (@Kennycreanor) reported

    @virginmedia @UnderAnOverflow North Glasgow here as well, nothing showing on the service page for our postcode or those nearby. Work has also been a nightmare today due to this, but glad to know it's not just me though