Virgin Media outages and service status in Barnet, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Barnet, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 6:12 PM GMT+1.
- TV (62%)
- Internet (25%)
- Wi-fi (9%)
- Total Blackout (3%)
- E-mail (2%)
The latest reports from users having issues in Barnet come from postal codes NW9 , N11 , NW7 and NW4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: Islington, Watford, Harrow, St Albans, Harringay, Wembley, Waltham Cross, Waltham Forest, Elstree, Hatfield, Camden Town, Enfield Town, Barnet, Cheshunt, and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 4 hours ago |
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Wi-fi | 4 hours ago |
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Wi-fi | 10 hours ago |
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Internet | 13 hours ago |
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Internet | 2 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
13 recent signals
13 recent signals
8 recent signals
7 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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John Sanderson (@SanderjoJohn) reported from Barnet, England@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England@virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless
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Sandeep Pandya (@spandya1) reported from Harrow Weald, England@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, EnglandHow can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Mira Burton (@MiraBur44156853) reported from Haringey, England@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siân Ⓥ 🏴 🇬🇧 (@Sian_J247) reported@Benleo @virginmedia Wait wait I can top that, daughter has sky broadband, it went off about 2 months ago, she's rung & rung, told they can't check her service or book an engineer, took the payment last month, this month took 2. Still say they can't check anything. OMFG what a load of rubbish!!
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Sue Trickett/Green (@skgreennz) reported@virginmedia But your customer services have take 2 months and they lie
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mark ashmore (@marash84) reported@virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up
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John Sabian (@GymItalian83) reported@Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent
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Canaz-UK (@CanazUK) reported@Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!
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Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported@Benleo @virginmedia They are awful.
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Little Lotte (@lottalottebotte) reported@jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.
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Jake T (@05jake5) reported@jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.
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Swan Hefner (@SwanHefner) reported@Benleo @virginmedia Don't get me started with this company. Still in the middle of a dispute over an early termination free where they used a new contract even though I'd explicitly asked them to cancel during the cooling off period. Now they have billed for 3 years worth of bills.
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ChainResolve (@Web3Resolve) reported@DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?