Virgin Media outages and service status in Barnet, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Barnet, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Apr 8, 10:49 AM GMT+1.
- Internet (44%)
- Total Blackout (22%)
- E-mail (11%)
- Wi-fi (11%)
- TV (11%)
The latest reports from users having issues in Barnet come from postal codes NW9 , NW11 , N3 and NW4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Hertford, Watford, Wembley, Poplar, Hackney, City of London, Barnet, Hammersmith, Hatfield, Newham, Camden Town, and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 5 hours ago |
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London
|
Internet | 5 hours ago |
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London
|
Internet | 5 hours ago |
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London
|
Internet | 7 hours ago |
|
City of Westminster
|
Internet | 7 hours ago |
|
London
|
Internet | 8 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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adrian skelton (@hexham1971) reported from Barnet, England@virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!
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Rana Brightman (@rana_banana) reported from London, EnglandAs customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Philip Morais (@MoraisPhilip) reported from Tottenham, England@virginmedia 45 mins on hold and then cut off. Service is appalling.
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Rana Brightman (@rana_banana) reported from London, England@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Ola Agbaimoni (@OlaAgbaimoni) reported from London, England@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡
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Nwa Biafra🌅 (@TochiLeona_) reported from Enfield Lock, England@virginmedia excuse me, why was I on hold for a whole hour and 5 minutes and then you lot hung up on me? Customer service on zero.
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Ryan (@Ryan_JL) reported from Islington, England@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, EnglandThanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, EnglandNot the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Nicky Beale (@NickyJBeale) reported from Kensington, England@virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England@virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Yoel Brightman (@yoelbrightman) reported from London, England@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Campbell (@Timbobuk) reported@virginmedia I did this yesterday at 4pm, I was told that it had been escalated and I would receive a call back by 8pm. I even asked if they are sure, especially given that it’s 8pm on a Friday, the VM rep assured me it would happen. Disappointing service
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Tim Campbell (@Timbobuk) reported@virginmedia Yes, I’ve completed the test over and over this week, and again just now. The issue is never resolved, it just goes round I’ve checked all the wiring and router over and over. We had an engineer on Tuesday, he replaced the router so that’s not faulty.
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Bangladeshi Kitchen (@DeshiKitchen) reported@virginmedia The text service just redirected me to your phone line... who I've already spoken to but they haven't been able to help. What kind of customer service is this...?
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Andrew Dickerson (@andy_dickerson) reported@virginmedia Well please help by ensuring a consistent service
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Jason Stenson (@Jasgix01) reported@virginmedia None of you actually listen they installed the box on a short lead so I can’t move it the wifi is poor until I complain and then it starts working so that would suggest it’s something from your end.
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Dave Haslam (@Mr_Dave_Haslam) reported@memorialdevice I always pick up the landline in case it's an elderly relative with urgent or bad news about their health, but usually it turns out to be someone called Kevin phoning from somewhere on the Indian sub-continent on behalf of Virgin Media. Either way; not the highlight of my day.
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Rast Racing (@RacingRast) reported@virginmedia shocking customer service... months of issues and everytime octal they tell me issue in area and wait 72 hours ?? Had issues with virgin from day dot and stupid enough upgrade to 1gb broadband and yest to get more than 400 and daily drops to 150? No managers will cal
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Jamie Yates (@jy_6yates) reported@virginmedia I’ve done this 6 times now and keep being told blatantly bull **** lies. Of wait 24-48 hours. I’ve waited 3 weeks spoke to 6 different advisors in 2 days and nothing has still been done it’s a joke you should be shut down for your embarrassing customer service
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toni. (@ToniiWilliamsox) reported@tom_bignell @virginmedia @Ofcom they are awful honestly! Are you still paying?!
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Stewart Kiddell (@stewkid22) reported@virginmedia So I’ll answer the question for you having just spent 3 hours comparing as many packages as possible. There is not a single package that I can get at even the same price let alone cheaper than a new customer. So I’m better off not being loyal to you @virginmedia