Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 01/24/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, Poplar, Greater London, Chingford, Hayes, Harringay, Newham, Loughton, Enfield Town, Kensington, Camden Town, Hampstead and Wembley.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • weird_FM Mani (@weird_FM) reported from Tottenham, England

    O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.

  • CaraLaraLa Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England

    @virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • darce_vader Darcy 👀 (@darce_vader) reported from Ealing, England

    @virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • coll34 Collette Elliott (@coll34) reported

    @virginmedia what are you going to do? You’ve lost my payment yet my services are restricted. Absolutely disgusting that there is no complaint number or number to missing payments. @virginmedia restore my services

  • LOV3SHUGZ Shugz (@LOV3SHUGZ) reported

    @virginmedia your customer service and complaints teams are useless. I just want confirmation that you have cancelled the contract and I have attempted every method to resolve this and will now be escalating to the ombudsman.

  • muttlysaid muttly (@muttlysaid) reported

    Virgin media You Are Awful The most annoying thing is I'm unable to switch because I have to pay for a BT Landline to be installed. So I'm stuck with them.

  • coll34 Collette Elliott (@coll34) reported

    To the assistant who I’ve just spoken to at @virginmedia I am NOT a liar. I’m a person with mental and physical issues and I’m being talked like a child. I’m going to the #media about this

  • coll34 Collette Elliott (@coll34) reported

    @virginmedia I’ve spoken to 3 different people. Not 1 can help. YOU lost my payment not me. I will be getting advice in this

  • anna__cowan anna (@anna__cowan) reported

    @virginmedia i just spent ages getting through to someone, to only have them say 'hello' then hang up immediately after i speak? how can i speak to an actual human who will help?!

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    @KarlOnSea @virginmedia They know they can do it as so few people actually cancel and move. Same with mobile contracts, people will complain but do absolutely nothing about it.

  • MsStellaH Estelle✨ (@MsStellaH) reported

    @virginmedia is there a service issue in BS5 area. Can’t check the service status on your website, it’s not working.

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia greetings from a former customer today I received a bill for 38 quid on February 27th you took the sum of £117.00 from my bank account and you disconnected my services at 23.59 on February 25th and I paid an electrician £76.00p.

  • craigt2801 Craig Thompson (@craigt2801) reported

    @virginmedia your customer service is a joke. How do I cancel?