Virgin Media outages and service status in Barnet, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Barnet, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 1:19 PM GMT+1.
- Internet (67%)
- Wi-fi (16%)
- TV (10%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Barnet come from postal codes NW9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: Potters Bar, Islington, St Albans, Enfield Town, Waltham Forest, Harringay, Wembley, Walthamstow, Stanmore, Barnet, Elstree, Harrow, Borehamwood, Camden Town, and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Potters Bar
|
4 hours ago | |
|
Islington
|
Internet | 8 hours ago |
|
Islington
|
Internet | 23 hours ago |
|
St Albans
|
Internet | 1 day ago |
|
Enfield Town
|
Wi-fi | 2 days ago |
|
Waltham Forest
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, EnglandHow can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Maz ๐ (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Kathy B (@KathyB05775264) reported from Tottenham, England@virginmedia my internet is down. Is there a problem in the N18 area
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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๐๐๐๐๐๐๐ ๐ต๐๐๐ฃ๐๐๐๐๐๐ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnโt helpful. Catch-22 built into system and no tv. Why am I paying them?
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๐ (@_Brady1_) reported from London Colney, England@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . Iโve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England@virginmedia do you think itโs acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, Iโm trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I canโt pay atm. When will this be fixed (wonโt be paying late fees). Many thanks ๐
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isnโt working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England@virginmedia any idea why services are down across the board in WD23 postcode area?
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So thatโs it. Weโre still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying itโs to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandYet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK ๐คฌ
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I donโt really see why it logs me out periodically in the first place.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sinbinnin (@sinbinnin) reported@virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)
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Martin Shrimplin (@MartinShrimplin) reported@MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. Itโs never a pleasant task making those calls. If youโd left the name of the company with terrible customer service out of your post, Iโd have still guessed it was Virgin Media.
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Hayley Laura (@LilHay) reported@_AnaCristina_ @virginmedia Jesus thatโs bad. Normally they get back to you on WhatsApp within half hour at latest
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calnorth (@CCalnorth29046) reported@davidkurten Oh..thats why the fined Virginmedia ยฃ29m. There's me reading it was bad Customer service and twisting *****.
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Claire Fox (@foxclaire1973) reported@virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer
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Mark Ford (@Markford64LUFC) reported@virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.
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Kevin Davies (@CCFCGrapes) reported@virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.
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OrganisedPauper (@OrganisedPauper) reported@LessGrumpy @virginmedia I had similar problems. I've binned them.
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๐ฃ๐ฎ๐๐น (Sign name: Puppet) (@SirPuppetPaul) reported@MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.
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Dr A (@thetweetslayer) reported03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????