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Virgin Media

Virgin Media outages and service status in Barnet, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Barnet come from postal codes NW9 , NW11 , N3 and NW4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Barnet, Hammersmith, Hatfield, City of Westminster, Newham, Poplar, Ilford, Hackney, Wembley, Camden Town, Enfield Town, Westminster Abbey, and Brent.

CityProblem TypeReport Time
London Total Blackout 2 hours ago
City of London Internet 2 hours ago
London Wi-fi 3 hours ago
Barnet Total Blackout 3 hours ago
London Internet 4 hours ago
Hammersmith Wi-fi 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • ShanilKawol
    Shanil Kawol (@ShanilKawol) reported from Harrow Weald, England

    @virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.

  • mischawatson
    Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • dear_allison
    Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • 1FatKev
    Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • Dean_e1
    Gary Deane (@Dean_e1) reported from London Colney, England

    @virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise

  • LuminousBeige
    Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

  • Storkybird
    SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • stevebuzzpearce
    Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • K9Reggie
    Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • AletheiaYoga
    Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • GregLabour
    Greg Dash (@GregLabour) reported from Walthamstow, England

    @virginmedia And I still am experiencing problems.

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • letsbhavinu
    H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • sujii_shah
    Sujal Shah (@sujii_shah) reported from Kensington, England

    First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

  • davidatdisney
    David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leethario
    papiss rogers (@leethario) reported

    Jesus, @virginmedia has to be the worst broadband provider in the world. I haven't managed a stable connection since Saturday.

  • squidmania
    Martin Gaston (@squidmania) reported

    @virginmedia Thanks, we've done all that. Every step. The entire street has problems. The status page shows nothing, but if you call they say there's a problem + it'll be done, that day, by 14:55 - but they've said that every day for a week. Can you please escalate the problems in SE27?

  • MatthewW191
    Matthew Wright (@MatthewW191) reported

    Good job @virginmedia been on hold for 40 minutes and the phone died. All we want to do is cancel our contract

  • anjaliiiiii_
    anj ॐ (@anjaliiiiii_) reported

    virgin media why does ur wifi never work??? u really are a bunch of virgins

  • Packettman1979
    Andy Packett (@Packettman1979) reported

    @virginmedia Are you joking? It's been 6 days!! @virginmedia #insulting I have lodged an official complaint now with @Ofcom

  • Nikkiipixiie
    ThePixieScientist (@Nikkiipixiie) reported

    @virginmedia would you like to explain why both my Internet service and TV service I pay for are not working and no one is answering the phone? Absolutely disgusting company can't wait for my contract to be up so I can leave.

  • wootten_richard
    Richard Wootten (@wootten_richard) reported

    @virginmedia Yeh it's the same old story though. Network issue. Gets fixed. All is fine. 3 days later it happens again. Repeat.

  • nicholac82
    nichola coutts (@nicholac82) reported

    @virginmedia when do you think you will issue my refund? Left on the 24th June & still haven’t had anything through 👎🏽

  • wootten_richard
    Richard Wootten (@wootten_richard) reported

    @virginmedia Evangeline - customer services

  • skerritt_adam
    Adam Skerritt (@skerritt_adam) reported

    @virginmedia Yes I am aware of this. The scheme excludes intermittent/frequent loss of service, but I suspect you already know this. So as I was saying in my OP…