1. Home
  2. Companies
  3. Virgin Media
  4. Barnet, England
Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Barnet come from postal codes NW11 , NW9 , N11 and N3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, London, Islington, Paddington, Waltham Forest, Hampstead, Enfield Town, Newham, City of London, Ilford, Hammersmith, Hayes, and Tower Hamlets.

CityProblem TypeReport Time
Brent Internet 6 hours ago
Camden Town Internet 11 hours ago
Hackney Internet 11 hours ago
Hackney Internet 12 hours ago
London Total Blackout 13 hours ago
London Wi-fi 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • mikelondonse
    Mike Keogh (@mikelondonse) reported from London, England

    @virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!

  • alansbrown
    alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • GracialNation
    gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • bondmedia
    Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • andrewjcross
    Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • AlexHNGilbert
    Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • JanineAdelman
    Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.

  • ThePamFord
    Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 oh please sort it out

  • deb_mae_ellis
    Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels

  • Alanpw1955
    Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • citigirly
    lisa sibley (@citigirly) reported from London, England

    @virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .

  • Mister_J0nes
    Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • koksal
    Köksal A. (@koksal) reported from Hammersmith, England

    @virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers

  • JanineAdelman
    Curly O's (@JanineAdelman) reported from Barnet, England

    @darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.

  • weathers_16
    weathers_16 (@weathers_16) reported from Harpenden, England

    @virginmedia Loyal customer spoken to in rudest terms and paying double new customers

  • HemzahAhmed
    Hemz (@HemzahAhmed) reported from St Albans, England

    @virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!

  • weathers_16
    weathers_16 (@weathers_16) reported from Harpenden, England

    Wow @virginmedia probably the worst service and rudest staff I have ever come across

  • Lucy__Oulton
    Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • nicoloarena
    Nicolò Arena (@nicoloarena) reported from Hackney, England

    @virginmedia No, thanks. I need to cancel ASAP

  • TimAtkinsPhoto
    Tim Atkins (@TimAtkinsPhoto) reported from Hackney, England

    @virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alextheminch
    Alex Minshall (@alextheminch) reported

    @virginmedia #1 NOT ACCEPTABLE!!!“Sorry, we're carrying out some upgrade work in this area.We’re carrying out some upgrade work to help improve our network

  • Eleanor16
    Eleanor Ryall (@Eleanor16) reported

    @tdurbo @virginmedia I don't have any problem with Virginmedia. Have you got their internet as well?

  • RelateBradford
    Relate Bradford & Leeds #StillHereToHelp (@RelateBradford) reported

    Hi @virginmedia - we’ve had no internet at work since this afternoon and it’s still off…is there still an outage and if so, when will it be sorted please? The team are trying to work until 9pm and it’s hard without the internet. Sorry to everyone for the inconvenience! #notgood

  • l_marriane
    gurlnurd (@l_marriane) reported

    @virginmedia When are you going to resolve the broadband outage in London N21? This has been going on for 8 days now. Fair warning, you are about to get hit with mass defection to other SPs if sentiment in my street is anything to go by. Working from home = no other option!

  • cariadqueen
    🍁🍂Amanda🍂🍁 (@cariadqueen) reported

    @virginmedia I have not had access to my email all day. Looking at other tweets it looks like I’m not the only one! Are you aware of a problem?

  • L321Mods
    L321 (@L321Mods) reported

    @PaulLomax @virginmedia I’ve had the exact same issue! And 2 engineers have failed 2 turn up 2 days in a row.

  • jeremybarnes14
    Jeremy Barnes (@jeremybarnes14) reported

    @virginmedia you had an engineer come to my house today to fix a cable problem now I have no internet 😡😡

  • Eleanor16
    Eleanor Ryall (@Eleanor16) reported

    @tdurbo @virginmedia That's terrible. It must be bad in some parts of the country. It's top notch here in Leeds.

  • cariadqueen
    🍁🍂Amanda🍂🍁 (@cariadqueen) reported

    @virginmedia Outlook, also in my iPhone. Both working perfectly until around 10am this morning. It looks like other people are also having this issue.

  • BeardyClam
    Monsieur Neary 🌸 🩸 (@BeardyClam) reported

    @virginmedia I’M NOT CALLING YOU. THE FAULT IS AT YOUR END AND AFFECTS LOTS OF YOUR CUSTOMERS FIX IT