Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, Kensington, Camden Town, Hampstead, Harringay, Poplar, Wembley, Waltham Forest, Southall, City of London, Stepney, Hammersmith and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Internet | |
| City of Westminster |
Total Blackout | |
| Kensington |
Wi-fi | |
| London |
Wi-fi | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Tigerfeet
(@Skibird217) reported
from
Hillingdon, England
@virginmedia asking yet again for help with my sim swap?? Anyone????
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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RobinShaw58
(@RobinShaw24) reported
from
Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blondell Shaw
(@Blondell_S) reported
@virginmedia Yes this has been reported over a dozen times… all I get are the platitudes, the stock answer on 150… I spoke to a lovely lady who said she’d email me with service updates… nothing and my £80.00 bill is due, yes I know about the auto credits but this is 🤬#customerexperience
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Stacy Walker
(@stacy1511) reported
@virginmedia We’ve tried all sorts, it’s not fit for purpose & we just want to cancel without being charged ridiculous fees! We live in a new build & lots of people on our estate having issues with virgin media. This is effecting my work n I need reliable Wi-Fi
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Blondell Shaw
(@Blondell_S) reported
@virginmedia And the outages continue… I’ve reported this so many times, I’m sick and fed up of the stock customer service responses “I’m afraid”… I just want the service I pay for 🤬🤬🥲🥲
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Lee
(@Lee23881325) reported
@virginmedia Contacted them they are as useful as an ashtray on a motor bike, did not want to listen, did not sort out the problem just kept apologising. Got told the complaint would be esculent, then I get email not 5 minutes later, complaint closed as complete, absolutely rubbish. Appalling
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Matt
(@Matt_BCC) reported
@virginmedia Every interaction (several months) is a complete waste of my time. You consistently fail to sort the problem out. If I get another one I'll send it to the the ICO instead. I'm sure they'll be interested in Virgin sharing another customer's credit history.
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Clio Ambler
(@clio_ambler) reported
@virginmedia Let’s hope they pick up soon! Was in line at 8 when they opened but no response yet! Poor
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Alan
(@RebootBob) reported
@jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.
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Knee K-O
(@fuzzy_slipaz) reported
@SimonMiller316 @virginmedia It doesn’t just get a Down, it gets the Brown Down
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Chris
(@Trickey2112) reported
@SimonMiller316 @virginmedia Brown down 💩👇
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🏴steve wilcock 🏴
(@wilcock_steve) reported
@virginmedia No I haven’t I would have thought the 7 virgin media representatives I have been communicating with for the past 3 days could solve the issue.