Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Tower Hamlets, Bushey, Greater London, Poplar, Camden Town, Southall, Hampstead, Newham, Enfield Town, Wembley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks
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BigTaze #BLM✊🏿
(@BigTaze) reported
from
Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, still with the problem. Broken and distorted image and audio
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.
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Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...
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Zena Mclean
(@ZXena_Mclean) reported
from
Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
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Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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Holly B
(@hollyliba) reported
from
Camden Town, England
@virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʜᴇɴʀʏ 💉☣️
(@HenryDReed) reported
@virginmedia No problem, I'll do it when it's safe to.
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scott barker
(@scottab2013) reported
@virginmedia Hi John/Virgin Media after my previous message a V6 box arrived but upon installation it just goes blank, I left it for over 30mins but just a blank screen. I have hooked up a few in previous years please tell me they didn't send a broken box AGAIN!!
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Minnie Hawkins
(@TheMinnieCat) reported
@virginmedia It’s constant, every day, your site always claims there’s no issues, but the fact that my laptop crashes at approximately the same time every day would indicate there is an issue
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Marian Mogis
(@mogis_marian) reported
@virginmedia I am trying to call you all day but there is no way to get to speak to someone. After 2 hours waiting I managed to speak to someone but she couldn't help me and transferred my call to someone else and eventually someone after an hour picked up the phone said hello and hung up.
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Janner43
(@JannerJE) reported
@virginmedia I have replied to the email which I received only after I contacted you on Twitter. I have raised another complaint about the way my initial complaint was not resolved. Complaint reference: C-2601213506. I shall continue to complain until the agreement I have is honoured.
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Janner43
(@JannerJE) reported
@virginmedia Firstly I dispute your claim to have attempted to call me. Secondly, your resolution is no resolution at all. You have ignored my verbal agreement with your company not to have my contract price increased. Thirdly your proposed resolution to “educate me”, is highly unprofessional
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Marian Mogis
(@mogis_marian) reported
@virginmedia What's the options to cancel my contract? Can I do it by post? Apparently I can't do it online or by email and your customer representatives keep hanging up on me. How many days notice do you need? My current contract is ending on 7th February 2021
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T Fit PT SW London
(@TRISHF1) reported
@virginmedia waited 41mins to be connected after speaking to someone; as new customer & want to know about my broadband & why wasn’t offered free TV as advertised??
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Dr ZohScho
(@zoe_banana) reported
@virginmedia I have been without internet for a few days and no communication!!!! Not good enough! I wasn’t even told the problem had been solved