Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes N3, NW4, NW9 and EN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 02/18/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Islington, Harringay, Hackney, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Hayes, Enfield Town, Hampstead and City of London.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthall Total Blackout
United KingdomIslington Wi-fi
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • markcatchlove Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • Omnomnick Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • Editmonster Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

  • Editmonster Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • BBLn15 Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • marcones87 marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • mmpa4 Mansukh (@mmpa4) reported from Watford, England

    @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dixiedeano7 Dean Booth (@dixiedeano7) reported

    @virginmedia how much notice do I have to give to cancel my subscription?

  • cosmicgirlie Jay Émme, BA (Hons), MA (Dist) (@cosmicgirlie) reported

    @virginmedia No problem. So, with that link it talks about WiFi. But we're not using WiFi; we're on ethernet cables which were fine last week. Nothing has changed re. cables.

  • David36893765 David (@David36893765) reported

    @virginmedia 2 days 5 hours online chats then turns off 8pmboth no answer.waiting again problem last payment before full amount but you add £3.00 to final payment taking on january 20th before march increase of course bit sly from £39 to 42.03 then £52 want new contract please

  • clairoconnor39 Clair O'Connor (@clairoconnor39) reported

    @virginmedia Yes but guaranteed every year I jump through hoops to agree a price then 6 months later u change it! How is this ok? Iv been a customer for 20 yrs

  • cosmicgirlie Jay Émme, BA (Hons), MA (Dist) (@cosmicgirlie) reported

    @virginmedia Rebooting the hub makes no difference; the lights on the hub also show as normal, they don't change at all. The service fluctuates for the rest of the day, with another significant spike at some point in the evening. Then the next morning, it's running fine. Rinse, repeat.

  • stephendball Stephen Ball (@stephendball) reported from Camberwell, England

    @virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?

  • RaymondtheRadar Ray (@RaymondtheRadar) reported

    @virginmedia Rang Virgin Media about my latest bill and to get a possible new contract sorted, spoke to someone who said, will see what he can do, put me back on hold for nearly 30 mins and didn’t come back to me! I have just hung up!!! Awful service!!!

  • Neal_Cavs Neal Cavanagh (@Neal_Cavs) reported

    @virginmedia What I do have from you works great! no issue there, but take Wifi- I have had to buy an Asus AC router to support my home as your router doesn't support more than a couple of dozen devices reliably, I'm talking home automation gear taking the count of devices up to 40

  • Suni_H Sunita (@Suni_H) reported

    @virginmedia Aaargh. I just waited on hold for an hour to then be cut off. How is this a service that you are yet again hiking up the prices on?

  • JessieLauren19 Kay Kaye 💙 (@JessieLauren19) reported

    @virginmedia Days & days of waiting on phone to actually get through to India to go round in circles, how do I get to talk to someone in UK an engineer who will maybe understand the problem, possible faulty router?