Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Newham, Hackney, London, Harringay, Waltham Cross, Waltham Forest, Fulham, Poplar, City of London, Ilford, Paddington, Woodford Green, Hemel Hempstead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Smyth
(@psychpolis) reported
Wait for customer service with virgin media for broadband for new customer sign up 10 minutes Wait for customer retention team if you’re thinking about moving 1 hour 👀 Either everyone is trying to leave or they deliberately make the wait time so long you give up
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🍥
(@LenFPS) reported
@virginmedia just got in contact with the service checker in my area phone number. it said it's a really complex fix and that's why my internet is taking longer than usual to be fixed. is there anyway to get estimates? it's currently in the G53 area.
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PapaDredd
(@KieranHewitt11) reported
@virginmedia 1/2 Upgraded to 1GB in August, running on dial-up speeds as current infrastructure didn't support it. Been waiting almost 5 months to get what i'm paying for. Can't stream, play games online or anything of the sort. Pre-Pull team finally sorted out externally after getting
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MAR PAR
(@marieParlant) reported
@virginmedia Issue with wifi - went down for 48 hours last week, earliest a technician could visit was today. The wifi had come back on so no need for him to visit, however, we signed up to have tv services installed and was told the technician could do this instead…
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Hamish
(@HamishBarclay_) reported
@virginmedia I’m afraid I would have to get back to you on that one. But it’s unlikely we are going to give it another try as its been far too many issues and false hope and let down. I can speak to her when i next see her if she thinks otherwise but it’s unlikely
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Farah Faizal 🎈🇲🇻
(@DrFarahFaizal) reported
@virginmedia Technician said cable (inside our garden) is broken. Someone will come to fix it. I called helpline 5 times. Today someone said need to rebook technician. I told them they have already identified issue yesterday.
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Nico Franks
(@NicoFranks) reported
@virginmedia a 92-year-old account holder of yours (also my grandma) is currently experiencing terrible customer service. we have not received our proof of Power of attorney back, despite sending it to you on Dec 16, and are still waiting to hear back about our initial request.
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Adochitei Iulia
(@iulivv) reported
@virginmedia It was NOT an early disconnection fee. My contract was ending. And to get a good deal (a price that I would be able to pay) the CS agent suggested to end this service.
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Simon Davies 💙#Antiracist 🇺🇦
(@simon_davies2) reported
@virginmedia I have a problem with your service which I need rectifying urgently as I have meetings. There is no number to call to speak directly to a person at a help desk, can you please urgently advise.
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Jay
(@jsquires1990) reported
@virginmedia Im using an iPhone 13 Pro Max that is wifi 6 (ax) compatible! It used to work without any issues, VM need to accept that this is an issue that needs addressing.