Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW11, N3, N11 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Greenford, City of London, Hammersmith, Watford, Hackney, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Borehamwood, Enfield Town, Stanmore and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Greenford |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy
(@andythelodge) reported
@virginmedia Fed up with wasting my time Amazing how u have got back to me so quick Obviously only because I tagged the boss in Have you tried your phone service Diabolical
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Lee
(@Leod_UK) reported
@virginmedia Nope, no suggestions whatsoever, passed from pillar to post, been truly awful. It seems requesting to swap a mini box for another box with a HDD is the most complicated thing in the world.
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Craig Dawson
(@craig_fstr) reported
@AmbushSlayer_ @virginmedia We had so many problems with them, when it came to internet.
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Michael D
(@BigMoaner73) reported
@virginmedia The reboot is what is suggested, I even downloaded the VM Connect app as rebooting is easier. Given that it is intermittent the forum wasn’t great, some thought there may be an actual issue with the hub. It is out in the open so I know it is not overheating
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Jay James
(@jay_james_13) reported
Virgin media has to be the worst wifi ever
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Alli* 🤜🏼🤛🏼
(@HacktoFlack) reported
@virginmedia As I thought, utterly useless. Nobody has been in touch, nobody will be in touch, and there’s nobody to get in touch with... you have no customer service. I didn’t ask you to access my account; I asked you to pass this on to someone who can help. I give up.
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ZᴍʙɪᴇSʟᴀʏᴇʀ // #AmbushFAM
(@AmbushSlayer_) reported
@virginmedia It has literally been on and off all day. About 6 times before I tweeted at you. Any reason as to why it’s down?
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Lucy
(@Lucyrosemarie25) reported
@virginmedia my parents have received a letter regarding their internet, threatening to cut them off because SPAMBOT mail is coming from their ip address, they are a retired couple who need this service for medical needs etc, my mum is desperately trying to communicate for help
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Sarah Mc
(@SarahLouMcMahon) reported
@virginmedia Yes, and they have fixed our issues. The phone wait is really unacceptable. We've also had scammers call from virgin media 3 times today wanting to remote on to one of our laptops 😡. Trying to convince us we had an issue. Im not easily fooled, but others maybe!
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Natalie Dawson
(@Natalie_Dawson) reported
@virginmedia I spoke to the person on the 2nd call to let them know I wasn’t free and if it was a sales call I wasn’t interested as I had already been through the sim renewal I had been due to do this month. I am a virgin customer, have been for years and haven’t been pestered like this.