Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes N3, NW9, EN5 and NW11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 03/04/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of Westminster, Hackney, Northolt, Waltham Forest, Fulham, Ealing, Islington, Barnet, Ilford, Enfield Town, Southall, City of London and Tower Hamlets.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Total Blackout
United KingdomHackney Total Blackout
United KingdomNortholt Internet

Community Discussion

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Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • CarysBarton Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia All I wanted to get across is that the reputation it brings to the company is really bad

  • IanGManning Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported from Poplar, England

    @KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • chrishallrides Chris Hall (@chrishallrides) reported from Hackney, England

    @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

  • Luccoiffait Luc Coiffait (@Luccoiffait) reported from Poplar, England

    My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • kazfla Karl F (@kazfla) reported from Southall, England

    @virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

  • andburd Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CherylSBM Cheryl COO_SBL🇬🇧🇯🇲 ISTJ (@CherylSBM) reported

    @msetchell @SkyUK @virginmedia To be fair, I’ve been with them for a while without issue. This is just a new issue since renewing in August.

  • Colin__Bailey Colin Bailey (@Colin__Bailey) reported

    Hi @virginmedia I need a UK number for your engineer team. New customer as of yesterday and no broadband or land line, no engineer until the 18th Jan, simply unacceptable as this is going to cause financial loss. Not what I expected to be treated like as a new Virgin customer.

  • TheApeWhoSaidNo The Ape Who Said No 🐵 (@TheApeWhoSaidNo) reported

    Hello @virginmedia & @LutzSchueler, merry Xmas and Happy New Year. We've moved house, had our bb service ended and requested our upgraded service long ago. Your team are polite but we've been waiting for their managers to progress our request for weeks now with no joy. Pls help.

  • EmperorMonk EmperorMonkey (@EmperorMonk) reported

    @Sacto_King_UK @virginmedia Sorry to butt in, but I’m had exactly the same issue with the same team - someone is just answering and disconnecting the long holds.

  • GreenTeaSnek GreenTeaSnek (@GreenTeaSnek) reported

    @ratlysh @virginmedia That said, test different twitch servers to stream to. The auto feature when on virgin media is dogshit, I'd always drop frames, but switch to targeting specifically London and its better. Also look into changing your DNS resolution. Virgin media is notoriously **** with its dns

  • walking_Britain Glennboy🔴⚪️🔴⚪️🔴⚪️ (@walking_Britain) reported

    @virginmedia It’s ever time a game is on red button. It’s either wrong commentary for the game you are watching or no sound! Poor service for the money you expect customers to pay!

  • lhagan84 Lisa (@lhagan84) reported

    Absolutely awful service from Virgin Media today and I haven’t even started the service yet. I have been fobbed off so many times and that’s not even the worst of it @virginmedia #Virginmedia

  • EmperorMonk EmperorMonkey (@EmperorMonk) reported

    @virginmedia No-no one mentioned anything. At all. Why do I have to speak to my provider, you guys cancelled the service as part of the change to you?

  • AmandaGMcG Amanda McGivern (@AmandaGMcG) reported

    @virginmedia There was an outage this morning and I've not come back on line

  • KiltedCanuck @ (@KiltedCanuck) reported

    @virginmedia I have an email with the pre-contract documentation with an amount and a date on it. The renewal offer was for £30/month on m350 (£3 more than the new customer offer). I was paying £28 for m250, but that has went up to over £50 since this wasn't honoured before my contract ended