Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes EN5, NW9 and N12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Hackney, London, Hemel Hempstead, Southall, City of London, Paddington, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Hemel Hempstead |
Internet | |
| Southall |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Dawes
(@davedawes) reported
@virginmedia I tried and it was immediately closed as "resolved". Your complaint system is non-existent. There does not appear to be any senior manager at @virginmedia who actually takes responsibility for dealing with customer problems and complaints.
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Calum Fraser
(@CalcyBones) reported
4 months after trespassing and damaging my property for a fibre installation in the wrong place I’m still no further forward in resolving the issue. Disgraceful customer service @virginmedia. Happy to talk but I need you to respond!. Otherwise legal action will need to begin.
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James Piercy
(@thepiercy) reported
@virginmedia But why? The cable service is patchy and the copper works fine. I can't move my phone.
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Natalie Taylor
(@Natalie85985504) reported
@virginmedia what do I need to do to get a complaint dealt with correctly??? 13 years of loyalty and it means nothing! Customer service is awful, your staff lie and make promises that can’t be kept and all the while I’m left out of pocket with promises of refunds that never come!
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
Shambolic attempt to contact @virginmedia with a query on a bill they have messed up (again!) Awful customer care (again) from them & after numerous messages over 90 minutes the "agent" clearly has understanding of an amoeba! Its a simple problem guys - why cant you understand!
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Janette Sewell
(@jaykayess2503) reported
@virginmedia need help here. Dad's landline has gone down. No incoming calls, no dial tone. He tried to call and it really isn't user friendly for a vulnerable 80 year old. He doesn't know his password so can't get to speak to anyone. Service Status says there's no fault?
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Emma
(@_EJBall) reported
@virginmedia Sorry, that isn’t good enough. I’ve lost a day at work because you incorrectly advised when you would disconnect my service, providing specific assurances instead. Who can I speak to about this?
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julie heath
(@fraggle04) reported
@virginmedia Well that’s the problem isn’t it. They can’t find a problem yet my mobile can not connect to my Wi-Fi so I constantly use my data. Occasionally my Netflix will work and my fire stick has to be used using my data via hotspot. My sons Xbox keeps booting him out of live games etc
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Dave Dawes
(@davedawes) reported
@LutzSchueler Dear @LutzSchueler (or anyone from your senior team at @virginmedia) please could someone with actual authority please call me & help me resolve a massive customer service failure? I have spoken to 11 call centre staff over 4 weeks but none of them can help.
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jack
(@jack_souter) reported
@virginmedia been with you for years. Yes seem to be just the continuous billing errors. I tried to receive my call logs too to escalate this issue but fell on deaf ears at your call centres. i’m due a refund of £191.50