Virgin Media Outage Report in Barnet, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnet come from postal codes NW11, NW9, N11 and N3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Newham, Enfield Town, City of Westminster, Hammersmith, Islington, City of London, Poplar, Hayes, Southall, Ilford, Barnet, St Albans and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| Newham |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Junojac
(@leigh_jacqui) reported
from
Enfield Lock, England
@virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Andry T
(@andryt1981) reported
from
Enfield Lock, England
@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Robin
(@mistergrainger) reported
from
Brentford, England
@virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief
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Nigel
(@nige977) reported
from
Ilford, England
on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo Gonzalez
(@PabloMGonzalez) reported
@virginmedia PLEASE ANSWER THE PHONE I HAVE SPENT HOURS TRYING TO GET IN TOUCH WITH VIRGIN MEDIA CUSTOMER SERVICES PAUL WEBSTER ACCOUNT 042050710
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Cliffy
(@Miss_cliffy_28) reported
@virginmedia It’s been almost a fortnight and it’s gotten worse.Connection drops multiple times a day and a lot of buffering.Only suggestion from Virgin was to pay for a WiFi pod-utterly pointless for those issues and a blatant attempt to up-sell!😡
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Charlie still alive in Reans 🐺
(@j42070) reported
@MrTopple @virginmedia I just had one from “Amazon prime” claiming my new monthly charge was to be £73.99, strange, I’ve never used them. I followed the number and said my name was Isaac Hunt then made up some numbers, their operator then cut me off, hahaha. Scammers.
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🍊
(@mcp95_) reported
@virginmedia honestly have the worst customer service I’ve experienced, over 80 minutes on hold is a joke
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Don't bother 💭
(@emilbordon) reported
@MrTopple @virginmedia That’s happened to me before. I try to keep them dangling thinking they’ve got a ‘vulnerable’ in the line and get in a faff asking how much money do they need to fix the problem? **** off for a bit then come back and pretend I have dementia - and try to repeat the same action...
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TomKatCreation
(@TomKatCreation) reported
@virginmedia @virginhelp Hi, that's the problem, we have been on a text chat with them for 3 days now and getting absolutely nowhere, I think we have been told 5 x now that we are going to a team to resolve this and guess what????
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🌙Penny🔮 #blacklivesmatter
(@pennypentan) reported
I have a seething hatred for bureaucracy today. Why can’t Virgin Media let me leave without taking an extra payment for the bill I shouldn’t be paying because I don’t require their service from that date. I do get it refunded BUT in a month via cheque during a pandemic 😒
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Phil Kelly
(@philk_75) reported
@virginmedia Would you advise just to cancel DD and a letter to advise of cancellation giving 30 days notice? I am pretty sure you will then find a way to speak to me.
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Matthew
(@mattiebee59) reported
@mrperson77 @virginmedia Been with Virgin best part of 2 yrs...coupla observations: Customer Service is poor because hard to contact. Once you’re up & running it’s ok. Watch they don’t restrict your speed after a few months, they did mine, but turned it back up miraculously at the flick of a switch 👍
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stephen saunders
(@180bossman) reported
@virginmedia Thank you for replying I have tried everything. The internet stills goes down I’ve tried phoning virgin and it terminates the call after one hour. I must had phoned twice a day over the last two months and still haven’t got to speak to anyone. I need help.