Virgin Media

Virgin Media Outage Report in Barnet, Greater London, England

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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnet, Greater London, England 01/02/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Hammersmith, City of Westminster, Southall, Harrow, Ilford, Ealing, Camden Town, Islington, Hertford, Tower Hamlets, Waltham Forest and Harringay.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

  • mattsray Matt Ray (@mattsray) reported from Tottenham, England

    @virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!

  • nabenza Ruth Brookarsh (@nabenza) reported from Watford, England

    @virginmedia @vmbusinesshelp I’m not business customer

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!

  • starsenic dicle erver (@starsenic) reported from Hackney, England

    AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..

  • eilidhmuz Eilidh Murray (@eilidhmuz) reported from Tottenham, England

    @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

  • StevenCooke94 Steven Cooke (@StevenCooke94) reported from Poplar, England

    @virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!

  • nabenza Ruth Brookarsh (@nabenza) reported from Harrow Weald, England

    @virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line

  • johnnieego John Lyons (@johnnieego) reported from Hackney, England

    Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • chriswoods84 Woodsy (@chriswoods84) reported from Enfield Lock, England

    @virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RFCBen Ben Taylor (@RFCBen) reported

    @virginmedia Tried calling 5 times today and every time the call doesn’t connect :( I’m in a queue on a live chat but will they be able to help with cancellations as I don’t want to waste my time waiting on that if they’re just going to tell me to call

  • macker0064 Martin Mc Donald (@macker0064) reported

    @virginmedia Whats happening?No service in D14!!

  • JamieMcgow Jamie Mcgow (@JamieMcgow) reported

    @virginmedia How do I get passed the automated service with neither a phone number or account number!?

  • ClareWa25480750 Clare Walker (@ClareWa25480750) reported

    @Mas_A94 @virginmedia Yes!!!! Why can't they actually speak to people! 150 constantly engaged for last few days. A "forum" is not helping fix my broken service

  • Mas_A94 Mas (@Mas_A94) reported

    @virginmedia I’m trying to contact by phone but it doesn’t let me go through. What’s your customer service number please?

  • Mumraa Daniel farmer (@Mumraa) reported

    @virginmedia Hi..it seems to be working again atm...but I'll let you know if I get an issue again

  • 88_img Ian (@88_img) reported

    @virginmedia I signed in. I tested. No problems apparently as the internet cut out again...I called 0345 454 1111 today, got cut off after ~20 minutes. Is there a more direct route you can PM me as it's beyond comprehensible that this is happening so much.

  • Priyasashaa Priyasasha Kumari. (@Priyasashaa) reported

    @virginmedia No I have not been able to get through could you send me the customer service number?

  • BeanBagGames1 BeanBagGames (@BeanBagGames1) reported

    Half hour on hold to @virginmedia and then the line disconnects. Why is it so hard to get help with your crap service!? Daylight robbery you lot!

  • shanejackman23 Shane Jackman (@shanejackman23) reported

    @virginmedia Online as I was trying to fix it through the steps but everything I tried didn't work. Oh by the way there's a fake virgin media account they sent me a dm wanting my bank details.