Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW9 and NW4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ruislip, Ealing, Poplar, Greater London, Hackney, City of Westminster, City of London, Paddington, Enfield Town, Kensington, St Albans, Hampstead and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Ruislip |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Andry T
(@andryt1981) reported
from
Enfield Lock, England
@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Nigel
(@nige977) reported
from
Ilford, England
on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@ben_reed_73 @Scoutsscarter @BBCBreakfast @virginmedia I have been with them for 12 years. Love the product, hate the service
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DeFi Dale!
(@mrdalesteel) reported
@virginmedia Media. My phone doesn't work. Never has. What gets me is this guy who hung up has my number. He could of rang back. But never did. So clearly you got a really **** employee there.
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LJM
(@CastlleRock59) reported
@virginmedia Completely unacceptable response in less that 12 hours since complaint sent via web form. Written in broken English and complaint not addressed but will be closed if I don’t call in How do I escalate this @virginmedia @cisas
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Callum Patterson
(@CalPatterson_) reported
@virginmedia wanna cry why’s itv2 not working? Just want to watch #loveisland
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Sallyann LDee
(@LawsonSallyann) reported
@virginmedia Thank u. Even 1 pod would be a benefit but I’ve been waiting 10 days & I’m not even convinced the first 1 has been ordered. yr helpline remained dead yesterday. Experience of Virgin so far has been incredibly poor & disappointing. I’ll try WhatsApp. Is it automated or manned plse
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sheepgirl
(@wed_deb) reported
@virginmedia No you would not you would think it was a terrible service. If someone had taken over and you got your coffee then fine. But if that person walked away and left you and a number off other customers waiting you would walk and not go back due to the bad service.
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Steph
(@TheStephCoop) reported
@virginmedia I do not want to keep my mobile plan. I’m abroad, have been for the past 2.5 years. I have texted ‘thinking of leaving’ to the number I was told to text 3 times. I don’t have international calls on my phone. I have cancelled my direct debit. Why is it so hard to cancel my plan
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LK 🏴☠️🚩
(@LK_Yanited) reported
@virginmedia any chance of you sorting the WiFi issue out? Considering you told me it wasn’t going to be worked on until the 27th
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𝕄𝕁ℂ
(@MC40649014) reported
Asking for a relative @virginmedia, how many days notice is needed to give notice to leave? I think it's 30 days but they say it's a calendar month (ie cancel on the 2nd to leave on the 2nd of the following month). Thanks for any help
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ilona kaminska
(@ilona29) reported
@virginmedia on the phone for over 2h explaining my issue since 11 of June after extending my contract,then transferred to another person without explaning my issue from the first person,so had to explain again from the beginning then put on hold and they hung up!!!
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Cobbler Bob
(@Mb3008) reported
@virginmedia @virginhelp We've had this same sequence of events 3 or 4 times in last year. Each time more frustrating as we have to re explain the issue and go thru hoops and phone calls for an issue at the cabinet/Central. I predict 3 or 4 days of worsening pixellation on increasing number of channels.