Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes N3, NW11, EN5 and N11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Watford, Hammersmith, Paddington, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet, Islington, Woodford Green and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Gwyn Evans
(@GwynforLaw) reported
from
Harrow Weald, England
@virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Disarm + Crosscheck
(@EGCCasper) reported
@Virginmedia. I HAVE NOT forgotten my password or USERNAME. You have an issue to resolve!
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Nicholas Wingfield
(@TheWinNic) reported
@virginmedia Still not working. Is 4 days now. An engineer is coming tomorrow (Too late). I really hope to have a refund cause It's becoming hard to WFO.
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Martin Bennett
(@Bennett9g) reported
@virginmedia @Ofcom I called your number been on hold for 40 mins your agent has said that the tech team have put a restriction on my broadbandand given me their number which is the number I dialled in the 1st place been a customer for 2 years and will cancel if not sorted today
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James Hall
(@JamesHall_MUFC) reported
@lee40484548 @virginmedia Yeah thats what i was intending on doing lowering package down for just the wifi and moving to sky. I do get HD with virgin just not with sky sports thats an extra charge but i get it with all other channels and BT Sport
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Ket Thiru
(@Ketthiru) reported
@virginmedia Hi thanks for coming back. No service issues reported. My TV box is pixelating and also turning itself off with increasing frequency. The broadband went through a terrible couple of weeks, kept dropping including once for 10 hours but now appears stable. It’s the TV box mainly.
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matty
(@mattybonney) reported
@virginmedia @virginmedia it's all on the thread, they said a technician was going to come and fix it
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Disarm + Crosscheck
(@EGCCasper) reported
@virginmedia no email.poor WiFi Nobody answers the customer service line. Been with you 20 years. But getting fed up. Been hanging on the telephone #Blondie
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The Raggedyman
(@raggedyman) reported
@virginmedia my internet went out at 9.30 today, stopping me from working, due to scheduled improvements. why is it not policy to tell users that these network outages will be happening so that we can work around them?
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Amit Mandora
(@amit_m7) reported
@virginmedia Hello. Does that mean you’d be able to refund my money and deal with my official complaint? Which has still not been answered. C-131120572
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Paul Furse
(@Fursey79) reported
@virginmedia On the phone again to virgin customer service!was cut off again yesterday after 42 minutes of waiting!! #thirdtimecutoff