Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Ilford, Paddington, Wembley, City of London, St Albans, Enfield Town, Camden Town and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Fulham |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Dor Bershadsky
(@dorbershadsky) reported
from
Camden Town, England
@virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Bridget Giles
(@BridgetGiles44) reported
from
Camden Town, England
@virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?
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unhappy_george
(@george_hut) reported
from
Islington, England
@virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Norris **WFH for a bit longer**
(@mnorris76) reported
@virginmedia I’ve tried that 3 times already with no resolution!! 😢😢
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Eldar Subasic
(@eldarsub) reported
@virginmedia I was repeatedly told that unlimited data as a temporary fix was only available to "Ultimate Oomph Bundle". This is blatantly wrong, as your website clearly states that "if your broadband ever goes down, we’ll add Truly Unlimited data to all SIMs on your account" for all bundles.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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david
(@jimstrummer77) reported
@virginmedia As ive said, i have tried those contact methods on many occasions. The code of practice, though it makes "promises" it doesnt provide a means of raising a complaint other than call. And as ive said the call procedure sends you round in circles then disconnects...try it
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Mohammed Bhamji
(@bhamjim) reported
@virginmedia Can you please advise if your network is down in the west midlands both me and my wife can not make calls this morning only recieve calls! I rely on my phone to work from home so this is quite unacceptable!!!
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Portus helicopterorum
(@UKHomeopathyReg) reported
@LeithMotive @virginmedia It's one of the reasons I switched to BT for broadband. BT have been responsive to issues in a way that VM never were.
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AnnRaj
(@anandhinagaraj) reported
@virginmedia the service is really bad for months now. 4 houses in our street have already changed providers in the last year. Are you going to look at it?
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Eldar Subasic
(@eldarsub) reported
@virginmedia They were extremely unhelpful. Just told me that that they were aware of a fault in my area. Each time I called, I was given a different date (1-2 working days later) for when it would be fixed. My request for unlimited data on my Virgin SIM as an temporary solution was refused.
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Adrian M Bourne
(@adrianmbourne) reported
@virginmedia Thanks for the prompt replies (this is the one service VM seems to do well) but if I can’t do this online then I’ll take it to arbitration or let VM take me to court and make a fool of themselves when I produce the cancellation letter and proof of recorded delivery.
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Eldar Subasic
(@eldarsub) reported
@virginmedia Only after 6 calls, several hours in the phone queue and filing a formal complaint about the poor customer service did I get a callback from a manager who offered unlimited data on my Virgin SIM for seven days. This has since expired, but the broadband has still not been fixed.