Virgin Media service status in Barnet, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Barnet come from postal codes NW9 , NW11 and N3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Barnet, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Newham, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Enfield Town, Westminster Abbey, Brent, Brent, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 minutes ago |
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Total Blackout | 7 hours ago |
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 11 hours ago |
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Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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George Holland (@georgehollandd) reported from Watford, England@virginmedia how is your name on planes when your Internet is this ****?
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our kid (@Moonchester999) reported from Islington, England@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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Alan Clarke (@clarkyinjury) reported from Broxbourne District, England@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
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Charlie Egan (@charlieegan3) reported from Islington, England@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Simon Crowther (@SCcrowther) reported from Camden Town, England@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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M&R (@MZRAJIB) reported from Poplar, EnglandJust honest advice please never us @virginmedia #virginmediadown 😡😡
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James Dawes (@jim_dawes) reported from London, England@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Lee Piper (Pip) (@leepiper66) reported from Hillingdon, England@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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Lou (@NeverGiveIn123) reported from Hillingdon, England@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Emma Burnell (@EmmaBurnell_) reported from Walthamstow, EnglandDear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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x - amy (@amystks) reported@virginmedia I'm trying to get hold of you via your phone line but this seems impossible right now due to the wait time and I don't have the time to sit and wait around doing nothing. I am not sure if I want to cancel my package or remove things and the web chat will only let me
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Dianamh (@Dianamh_s) reportedVirgin Media pointing out the LVA proposed service for the vaxxed in spring. Yet now it’s ‘unworkable’. Adrian Cummins on his previous support for Israel’s opening - ‘Oh it didn’t work’, no further explanation on why he believes it didn’t work. France opened with a cert.
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Kirsty Stewart 🏴 (@karmaskulls) reported@virginmedia Hi my elderly parents don't know their password, so I can't progress on the phone to yourselves, can someone help me out asap please :)
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Mr Oliver Prince (@testtubeman) reported@virginmedia I am so unhappy with you. I have had a install arranged for weeks for tomorrow. Today I receive an email saying the install is delayed by 17 days. That is 17 days without an internet connection. Extremely unhappy. Please help me.
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Nick (@NlCKTYLER) reported@virginmedia I know outages occur, but the PR speak on the phone listing it as "improving my services" is just a bit insulting. Call a spade a spade. If there is an outage, just say that. :)
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O2 in the UK (@O2) reported@RayPoon0290 Ah ok. Virgin Media will continue to provide customer service for all Virgin Media services. You can speak with them here @Virginmedia
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ᴄᴇʀʏs ʜᴜɴᴋɪɴ 🌳🦢🏴 #StatueForEppy (@hunkin_24) reported@EarlyCareersSky The interview I had for a permanent role was taken by manpower who told me I wasn’t empathetic enough towards customers when they were the ones who hired me for virgin media back in 2007. I abso loved my training for women in home service a couple of years ago
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Danielle Anderson (@danielleda2405) reported@virginmedia I have just spoken to someone helpful on the phone who told me to request WiFi pods online instead of my booster (which is terrible) however the website says you cannot register at the minute. Conflicting information, can you advise?
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Anthony III (@penguinonasled) reported@virginmedia (2/2) need internet for work and can never get through to a human on the phone to discuss the issue/resolve. Will be going to Ofcom
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x - amy (@amystks) reportedThe call has dropped, id really appreciate it if there is some sort of web chat service where I can talk to someone @virginmedia