Virgin Media outages and service status in Barnet, England

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnet, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Camden Town, Harringay, Islington, Barnet, Watford, Harrow, St Albans, Wembley, Waltham Cross, Elstree, Hatfield, Enfield Town, Cheshunt, and Borehamwood.

City	Problem Type	Report Time
Waltham Forest	Wi-fi	9 hours ago
Camden Town	Internet	12 hours ago
Harringay	Internet	14 hours ago
Islington	Internet	1 day ago
Barnet	Internet	2 days ago
Islington	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

• 
  SallyH (@sallyhhk) reported 7 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 7 minutes ago from Haringey, England

  @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

• 
  Derrick Brown (@DerrickSWB) reported 8 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  🔑 Shawn 🔑 (@s_mann71) reported 10 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  Graeme Puttock (@GraemePuttock) reported 14 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 15 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  Paul Lewis (@paulstevenlewis) reported 16 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 17 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Stewart Daniels (@Editmonster) reported 17 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  Vijay Jois (@vijayjois) reported 17 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 19 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Derrick Brown (@DerrickSWB) reported 26 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Helen Pinkers (@Barchetta66) reported 27 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 28 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  Ella A Cutler (@angelstorm13) reported 30 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Manny Montanaro (@MannyMontanaro) reported 39 minutes ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 40 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Annie Caird 🌻 (@AnnieCaird) reported 40 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Sam Batty (@sam_batty) reported 51 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Maz 💙 (@marionmurray13) reported 60 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Leo (@Benleo) reported 7 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  Matthew Kennedy (@badcorpse) reported 10 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

• 
  Twelfty 45543 (@trishbeaker71) reported 10 minutes ago

  @virginmedia is there any issues with the internet in the M11 area of Manchester

• 
  kevan ramsdale (@KevanRamsdale) reported 12 minutes ago

  @virginmedia S29 EA2010does not allow you to dictate the terms you provide a service! #disabledhatecrime all this has been provided seems a robot is responding not a human!

• 
  Ben Leo (@Benleo) reported 12 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  MykeJD (@MykeJD1) reported 13 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 17 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 18 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  OfficialJohnHarrison AWMM 3838 (@jph1962) reported 19 minutes ago

  @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

• 
  Scott Osborn (@Drscooto) reported 20 minutes ago

  @virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.