Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW9, EN5 and N12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Islington, Poplar, Muswell Hill, Barnet, Harringay, Chingford, Paddington, City of London, Southall, Camden Town, Waltham Forest and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia Still green. Not working
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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TT
(@TracyTyson) reported
from
Stanstead Abbotts, England
@virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The black phenom
(@Theblackphenom1) reported
@virginmedia Yes I did but the online checker couldn’t find a problem, which is ridiculous.I’ve been a loyal customer for a number of years to VM but unfortunately you fall very short in trying to make your customers happy. There’s always an issue. Anyway my service came back after a few hrs
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Jim Boardman
(@JimBoardman) reported
@virginmedia We’ve just had a web chat and the offers were awful. It took an hour and half because he was clearly chatting to many people at the same time. He even replied to the wrong person at one point. Will it be more of the same or someone with the ability to make a decent offer?
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Soupy twist
(@RealSoupyTwist) reported
@virginmedia Down again. Tossers.
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Terry Rytz
(@Rytz_Cuecliche) reported
@JimBoardman @virginmedia Lad just jump ship. They’re awful. Never get better. Best move I ever made going back to Sky
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Alex Boyle
(@AlexBoy71236826) reported
Just got an amazing existing customer offer from @virginmedia 65£ volt package inc 1GB broadband and all channels & calls plus a unlimited everything sim from @O2 for an extra £25 absolute bargain considering paying £60 now for 200mb and mix it tv
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Eleni Chalmers
(@ECMaidaVale) reported
@virginmedia I’m really sorry this is NOT good enough. Our Wi-Fi is WORSE than BT. Your own technician told us we needed 3 pods yet I still need to go through the pain of single orders and a check. I’m entitled to 3 free pods and I will be the one to tell you if your service is good enough.
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riifty
(@riifty_) reported
@virginmedia But you are the ones that caused the issue, not them. They are not the ones responsible for handing out compensation to the people affected, you at VM are. When this happened on BT a few years back they sent me a temp dongle, why can’t you do this too?
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Chris Roach
(@ChrisRo18666051) reported
Question for @virginmedia: Can you please explain why my monthly bill has increased from £91.60 to £149.96 since I asked for the phone service to be removed from my package?
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Lorna greenheld
(@Lorna227) reported
@virginmedia I’ve cancelled my contract now and have arranged with @bt_uk who are having a mini hub sent out to me so I should have a connection sooner than Thursday . The service from virgin hasn’t been great for weeks and looking at your Twitter feed it’s a common occurrence
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Jack Churcher
(@Churwowwow) reported
@virginmedia Well that's not what your first employee told me. I then proceed to pay the remaining 6 months and called to cancel when I was told something else. I have with held the money and your router waiting for a response which never happened. Instead you got debt collectors on me.