Virgin Media Outage Report in Barnet, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Fulham, Greater London, Hackney, London, City of Westminster, Poplar, Chingford, Hayes, Harringay, Newham, Loughton, Enfield Town, Kensington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| Fulham |
Total Blackout | |
| Greater London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
-
CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
-
Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.
-
City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
-
Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
-
Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
-
Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
-
Lesley Sanderson
(@LSandersonbooks) reported
from
Islington, England
@leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem
-
Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Camden Town, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible
-
Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
-
potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
-
Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice
-
Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
-
Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
-
Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
-
Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
-
CD 🌸
(@channa_2012) reported
from
Hackney, England
@virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia
-
City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
-
Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
-
Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.
-
Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Mccaig
(@SarahMccaig5) reported
@virginmedia @flowerday_bobby That’s wot they say all the time! My internet has been up and down for months now! I fone them then we just get a reply with reset blah blah! People r paying money for a service that is s*** at the moment there once was a time wen virgin was the best! I can c my self leaving
-
Steven G
(@gallowgatenufc1) reported
@virginmedia 4 days now I've had WiFi that keeps disconnecting for no reason. I've called Virgin 4 times now and I keep getting no help apart from rebooting my router which doesn't do anything. Works for a bit then kicks me out. This isn't good enough....I need this sorted asap
-
MrGamgar
(@MrGamgar) reported
@gallowgatenufc1 @virginmedia Mine has just dropped too , the routers / boosters are on and discoverable , it’s the actual signal/data from Virgin. Bullshit
-
JayDbz
(@jaydbzz) reported
Are you ******* kidding me. I moved to @bt_uk less than a month ago to get an ay from the constant outages from virgin media but they've been even worse. 4 broadband outages tonight alone. One month into a 24 month contract this **** is unacceptable.
-
Alan Knott
(@alancknott) reported
@virginmedia once again your interest service in HA5 is appalling. Other people in locality are also complaining. Please sort it out
-
Sarah Mccaig
(@SarahMccaig5) reported
@JosephV01052329 @virginmedia @EnglandRugby Same problem and it’s been going on for months now it’s a complete joke! Gud enough to take the money but not give us wot we need!!
-
Bernadette
(@Bernade39029434) reported
@pocma81 Cannot understand how she gets so much airtime on virgin media. Horrible patronising witch of a woman. I have absolutely zero interest in anything she has to say.
-
Mike Holland
(@Toffeeblues1) reported
Broadband and Tv down since 7pm last night. What is going on @virginmedia this is unacceptable service.
-
Fieran
(@Faedrun) reported
Good old virgin media. Here I am working away in important uni stuff and they once again go down. Until 6am apparently, according to the fault tracker. So that's my momentum lost, and now I have to do extra work tomorrow to catch up. Grand.
-
Mrs Squidd
(@Mrs_Squidd) reported
@virginmedia would be nice if you could give people warning before taking the broadband down for maintenance