Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Hammersmith, Hackney, City of London, St Albans, Enfield Town, Camden Town, Ilford, Hayes, Islington, Ealing, Tower Hamlets and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia broadband really slow and on and off yet your checking service says nothing wrong
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Richelle
(@Roo_88) reported
@virginmedia your form to submit a complaint on is not working online. Is there a direct email I can use? First day of being a customer supposed to be today and already not happy I thought I was switching to a better provider 😫
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Carlos E. Galvan Paz
(@C_GalvanPaz) reported
UK: Virgin Media O2 starts Together Fund to support community charities. #telecoms
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odellykins 💀
(@odellykins) reported
@virginmedia right, what about my issue though? i shouldn't have to make 14 calls over 6 days....
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odellykins 💀
(@odellykins) reported
@virginmedia what??? there isn't a local fault. the cable attached to my house is slightly corroded and possibly causing the issue...that is why the engineer was due out today which I did mention in my previous tweet. and yes i was given a fix time of this morning if the engineer came...
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bridgetmck
(@bridgetmck) reported
@virginmedia I don't use your service. The discussion was about @brooktop68's service, and the fact that the provision has been problematic in my own area for years.
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Craig Dawes
(@craigdawes) reported
@Mitz__P @virginmedia @O2 Very doubtful. I was hoping virgin would use the O2 network so I can atheist use data service but since using 5G sim cannot get data at all in loads of areas. My son the same yet my wife and other son who are on 4G sims work fine..
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odellykins 💀
(@odellykins) reported
@virginmedia some compensation at this time would be great if anything as the issues clearly not going to be sorted out..
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SDM.PLUMBING AND HEATING
(@Rentaghost72) reported
@virginmedia please stop sending me emails and texts saying the problem is now fixed when it isn't (Fault Ref: F009067673)
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K.J.L
(@KJL99812287) reported
@virginmedia I've done this 3 times this doesnt work, I've tried that a pinhole re set turn on and off
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buddha
(@P_Robo67) reported
@Mitz__P @virginmedia @O2 Just want you both to improve 5g service everywhere