Virgin Media Outage Report in Barnet, Greater London, England
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The latest reports from users having issues in Barnet come from postal codes NW4 and NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Hackney, Harringay, City of Westminster, Newham, Loughton, Enfield Town, Kensington, Camden Town, Hampstead, Poplar, Wembley, Waltham Forest and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Janine Moulton
(@Janine_Moulton) reported
from
Walthamstow, England
@virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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Keith
(@keith319) reported
from
Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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black lives matter
(@luke_strollo) reported
from
Brentford, England
@virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vocalgirth
(@scowat) reported
@virginmedia funny thing is though, the moment you want to upgrade, spend money, or more you can't get in touch with us quick enough. Your customer service is non-existent and lacking hugely
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Matt Burr
(@RailEngr) reported
@virginmedia Yes, On laptop connected directly to the VM router (network lead) one of a few devices connected (Alexa & a TV). Speed test via Ookla, yet having a teams call is often not possible. Locked on contract for now, hence looking for another supplier to access the internet.
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seren
(@5Serendipity_) reported
@Livbet @virginmedia Virgin media ARE AWFUL! Currently sitting on hold now DESPERATELY trying to talk to a competent human being.they refuse to accept responsibility for how poor their service is, yet take your money quick.I’m emailing every single board meme we and executive on their board - join me
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thePaulR.eth
(@thePaulR) reported
@virginmedia If you happen to be John_GS on the community forum, then you know exactly where this is heading… the resolution is simple.
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Luke
(@Shaw_L87) reported
@virginmedia Both Wifi and cable connection. Your service status says everything is fine.
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Smelleykins ✨
(@Smelleykins) reported
@virginmedia @DigitalDiablo We were not asking for a new contract but complaining for the last two months the service we are getting is terrible. Yet you signed us up for yet another contract when we didn’t agree. We are trying to get out the one we have thankyou. No one has a clue within VM at all
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Em🦒⟭⟬
(@EmzoLangford) reported
@virginmedia You know what no matter how much we try and sort this out your useless information doesn’t help. We have tried everything so can you actually listen to the customer instead of giving us crap to follow that we’ve already tried 😡
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Jason Kneen
(@jasonkneen) reported
Currently using hotspot as @virginmedia has been down since 9.15. Their site says a problem in the area. They’ve also changed their sign in process to use biometrics (which doesn’t work properly) and there was no notice of this change that I saw…
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livesformusic
(@cbj622w) reported
@virginmedia Wi-Fi seems a few people are having issues in Liverpool this morning
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seren
(@5Serendipity_) reported
@emsiemorris @virginmedia VIRGIN MEDIA ARE THE WORST BROADBAND PROVIDER on EARTH. I’ve spent all my energy contacting them to sort my broadband. They refuse to accept responsibility and do not help! I’m now on hold to cancel my contract. I quit! I’ll spend my life promoting against them.