Virgin Media outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Watford, Hounslow, Southall, Harrow, Northolt, Slough, Twickenham, Uxbridge, Stanmore, Greenford, Brentford, Windsor, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	1 day ago
Wembley	Internet	3 days ago
Wembley	Internet	4 days ago
Watford	TV	6 days ago
Watford	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 2 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 10 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Mustakim. (@Mustxkim) reported 14 minutes ago from Brentford, England

  @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 14 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 16 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 17 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  Bhaven Dusara (@Fatty_Koo91) reported 19 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 19 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  mara penzo (@magma62) reported 22 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Dipak (@dip2ooo) reported 25 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  peter james wigley (@pjwigley) reported 26 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Ravinder Judge (@judge_ravinder) reported 27 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Mac Laubscher (@LinkedinMac) reported 28 minutes ago from Bushey Heath, England

  @virginmedia any idea why services are down across the board in WD23 postcode area?

• 
  Shaun (@Shaun1799) reported 32 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Duarte Mendonça (@DuarteMendonca) reported 34 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  Jeff Brown (@fadermonkeyking) reported 36 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  BuG$y (@browngaybitch) reported 40 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 45 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  itsnotOK (@itsnotO56763609) reported 46 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Andy (@1SLToo) reported 57 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  doozerlyn (@doozerlyn) reported 2 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service

• 
  Skinny John (@JLTFC) reported 3 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Nick68 (@nickholding01) reported 5 minutes ago

  @virginmedia Hello @virginmedia I dont think it's unreasonable to ask about a timescale for a fix and if compensation will be offered. It is however rude to ignore people

• 
  David Lewis (@DG_Lewis) reported 5 minutes ago

  @virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you

• 
  Evelyn Taylor-Williams (@EvTayWill20) reported 8 minutes ago

  Dear @virginmedia WHY has my tv package and WiFi gone down? Can't even get BASIC channels #VirginMedia

• 
  John Moore (@JohnMoo99882213) reported 16 minutes ago

  @bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.

• 
  Grace Grau (@GHG830) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers:  • 300,000+ live channels  • 65,000+ VODs  • PPV events  • Netflix  • 78,000+ movies

• 
  JC (@Ahwellnevermind) reported 18 minutes ago

  @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

• 
  scfc 💙 (@Smallworth_xx) reported 20 minutes ago

  @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

• 
  The Yellow Head (@marcwalby) reported 23 minutes ago

  @IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?