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Virgin Media outages and service status in Hayes, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Hayes, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 20, 3:12 PM GMT+1.
  • 61% Internet (61%)
  • 15% Total Blackout (15%)
  • 11% Wi-fi (11%)
  • 7% E-mail (7%)
  • 6% TV (6%)
  • 1% Phone (1%)

The latest reports from users having issues in Hayes come from postal codes UB3 and UB4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Isleworth, Hammersmith, Uxbridge, Ealing, Slough, Brentford, Southall, Northolt, Greenford, Hayes, Wembley, Kingston upon Thames, Walton-on-Thames, and Windsor.

CityProblem TypeReport Time
Hounslow Wi-fi 17 hours ago
Isleworth Internet 17 hours ago
Hammersmith Internet 20 hours ago
Hammersmith E-mail 20 hours ago
Uxbridge Wi-fi 22 hours ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

19 recent signals

20 hours ago
Hounslow

2 recent signals

17 hours ago
Slough

2 recent signals

3 days ago
Southall

2 recent signals

5 days ago
Isleworth

1 recent signals

17 hours ago

Community Discussion

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Virgin Media Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • stephenpaulreid
    Stephen Reid (@stephenpaulreid) reported from Hounslow, England

    @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • KlymkoNataliya
    Nataliya Klymko 🇺🇦🇬🇧 (@KlymkoNataliya) reported from Southall, England

    @virginmedia can you confirm if there's an outage in my area (area code 21)?

  • rh_theproject
    Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • UrbanEdgeCapit1
    Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England

    @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MeesEinne
    Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported

    @Simon_Whale @virginmedia Left VM after 10 years! They are ****!

  • clementfx1
    Molly Gregory (@clementfx1) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • lewisbyers92
    Lewis Byers (@lewisbyers92) reported

    @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

  • Edeaulx
    Adrian Weale (@Edeaulx) reported

    I spent a desultory hour earlier, glued to a 'web-chat' with a bot, and then a human, as I sought to cancel my @virginmedia broadband service. It wasn't unhelpful, though it shouldn't have taken so long but it isn't over. @virginmedia's T&Cs specify 30 days notice... 1/

  • LordCornelius2
    LordCornelius (@LordCornelius2) reported

    Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

  • snaggygecko
    Michael Davies (@snaggygecko) reported

    @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

  • BoshBoom
    Here Comes ⓣhe Boom (@BoshBoom) reported

    @Simon_Whale @virginmedia Virgin are truly awful. I never sent my kit back. They did bugger all about it

  • __Callum28
    Callum 🪷 (@__Callum28) reported

    I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

  • jamesf61
    James Ferris (@jamesf61) reported

    @virginmedia Could you get any worse? 3 weeks of no reliable broadband. Customer service suggesting i cancel because they don't know when it will be fixed. Pathetic.

  • saniyusuf
    Sani Yusuf (@saniyusuf) reported

    @virginmedia Internet not working and router too