Virgin Media Outage Report in Hayes, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hayes come from postal codes UB3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Ealing, Greenford, Hayes, Bushey, Isleworth, Walton-on-Thames, Windsor, Wembley, Acton, Belsize Park, Harrow, Paddington and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Fulham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
-
David “Still Not the Footballer” Wheater
(@DavidWheater) reported
from
Richmond, England
3 different @premierinn hotels this week and 6 in the last 3 weeks and I can honestly say that your Wi-Fi is absolutely atrocious. It’s always been bad, but some how it’s now even worse. It’s time to ditch @virginmedia and get a decent Internet supplier.
-
simonstebbing
(@simonstebbing) reported
from
Bushey Heath, England
Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail
-
Andyy 🇪🇺
(@andyyoung2) reported
from
Wandsworth, England
Hi @virginmedia - can you tell me why you’re advertising on GB News platform of hate please? If you continue I’ll need to cancel my contract. Thanks.
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.
-
Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
-
Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia @NeilWBallingall HELP!!!!!!!!!
-
Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@virginmedia I made a formal complaint against your company and was told 28 days I’d get a response - it’s been longer than that, what can we do to get my complaint moving?
-
Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my network has gone down. No tv or internet, meaning I cant work from home or watch TV. I cant talk to anybody about fixing the issue. My postcode is KT5 9NP HELP!!!!!!!
-
Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!
-
Pretty
(@pretty_gd) reported
from
Harrow Weald, England
@virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt
-
Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
-
tilak😎
(@tilak2) reported
from
Richmond, England
@virginmedia #no-internet Intermittent internet for 2 weeks from Virgin Media… very disappointed. Anybody else having any trouble in the TW3 area ?
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
-
Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my entire network has died. I got no internet or tv service and have been told that you can only get an engineer out to me on Thursday...2 DAYS!!!! I work from home and need internet access otherwise I cant do anything. The TIVO box wont start up
-
Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
-
Hannah Dodd
(@hdoddles) reported
from
Merton, England
@virginmedia It’s Hannah. I’ve been a customer with Virgin since 2019. I don’t need to check the postcode checker again, I want to know why your still advertising our post code as available for service on price comparison sites? When you clearly don’t provide to that area?
-
Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia network down in KT5 area? TV been offline all morning, just came back for a brief second but signal gone again. Is there a fault?
-
Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
caro2000
(@caro200010) reported
@virginmedia I can’t take this anymore!!! Do I need to change provider after 20 years?! Wifi is crap from weeks and all I’ve been told is there are works in your area! Works that should have been finished and change date every day! Sort this out asap or I’m leaving!
-
Truthbomb
(@Truthbo16132871) reported
@virginmedia Why is the installation process so bad with Virgin broadband? Ive been waiting 3 weeks. 2 engineers sent to my address and now waiting for a 3rd. Lack of coordination and poor communication between constructors and engineers cause unnecessary delays.
-
anythinggrows
(@anythinggrows1) reported
@virginmedia I'm a virgin media customer and I joined O2 on a pay monthly contract, does this qualify me for volt and if so why can't I access it via O2 app..?
-
Kate
(@KatieRowley_) reported
@virginmedia please can some get in contact with me please, we are waiting for an engineer to come, a van has pulls up 3 times this morning but then driving off. Not good service as we are waiting at home and we can not get through to customer service.
-
Hilary
(@hils_bils) reported
Really pleased @virginmedia upgraded the broadband signal last Monday. @ThreeUK mobile data is now faster.
-
Adrian John
(@TheAdrianJohn) reported
@richardbranson @HollyBranson I wonder if Holly would have been proud of dad, if she had met the mums I used to help in Brixton, who after months of trying to get them straight, would get a pressure phone-call from Virgin Media, selling them expensive contracts which they had no means of paying for!
-
Lee_Westwood
(@LeeWestwood11) reported
@virginmedia Its a wireless connection, Ive already got separate channels set up to make for better connections. To be honest your equipment is just poor, so many dark spots its a good job i havent got a big house, we would be sat round the router like a camp fire
-
Pete J
(@Pete_Js) reported
The most disgusting @virginmedia service ever! My contract ends and without saying a word they bill me double! I contact them and they tell me there are no deals.. er hello you are advertising Black Friday deals right now!! Then tell me I have to ring a different team #badservice
-
Clement
(@ClementMenasce) reported
@virginmedia been on the phone to your teams. Keep on being passed around from department to department for the last hour. This is a total disaster! can you actually help resolve the issues! #novirginnomedia
-
Pandaface
(@OfficeSekuhara) reported
@virginmedia any way to get to competent customer service rep? Spoken to 2 to sort wrong price for my broadband. They lie that the agreed pricing has been applied BUT STILL paying the old price 5 mths later. Feels like deliberate scam at this point.