Virgin Media Outage Report in Greenford, Greater London, England
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The latest reports from users having issues in Greenford come from postal codes UB6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Greenford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Golders Green, Ealing, Bushey, Croydon, Slough, City of Westminster, Enfield Town, Brentford, Finchley, Fulham, Hampstead, Mitcham and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Golders Green |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
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Imam Mansoor Clarke
(@mansoor_clarke) reported
from
Wandsworth, England
@virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks
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J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
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davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?
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Drëxl
(@PimpOzil) reported
from
Croydon, England
@virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY
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Thomas
(@tom_of_lond) reported
from
Lambeth, England
Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thiscrazy5
(@Bethanypearce20) reported
@virginmedia supposed to have a phonecall back within 4 hours pfft yet again massive fail! Child with disabilities struggling with no interrnet sick of your non existent customer service!!
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x7z1
(@x7z112) reported
@virginmedia past few months internet cuts out every few minutes even with ethernet. your forums are flooded with the same complaints. impossible to game like this. it's clearly something on your end for this many people to be having an issue. Has it at least been acknowledged?
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Angry ruv
(@GarbleYt) reported
@virginmedia @CherylHoleQueen **** pride month pride month is a ******* stupid month the worst month ever
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Emma MacLennan 💙
(@LittleEMac) reported
Hi @virginmedia, we keep receiving mystery fines for an account that is no longer active, & a router that was never delivered. Despite two lengthy phone calls to your customer service team, the issue has not been resolved (despite them assuring us it has). Please help!
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Roo7alwasl
(@Thabit1992) reported
@virginmedia @CherylHoleQueen virgin on dubai mall the worst store with lies. I made cell phone protection and they told me it’s for life replacement if it’s scratch. I went today and the staff asks for 32 dhs to do replacement every time. I spoke with manger and didn’t help. I will never
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“ALL YOUR DREAMING OF”IS BOSS!🌟🌟🌟🌟🌟🌟🏆
(@hitman8976rawk) reported
Day 3 of being on hold with @virginmedia to get the services in my new place... 3 days of “ahh excuse the agent is typing” message 3 days of no help and they’ll charge me £20 to move services to new house
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Kieren
(@ktnztigers) reported
@virginmedia Hello. After 6 days the Internet is working. However my complaint due to having issues for 6 days, calling 7 times, being told 5 different reason has been "resolved" with a 5 pound gesture of good will. Insulting. Especially an email to say i agreed to this resolution. A farce
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x7z1
(@x7z112) reported
@virginmedia there's enough people reporting the same issue already. most going unresolved. It's not our hub that's the issue, it's something to do with virgins infrastructure since covid hit. Yet your people refuse to acknowledge this.
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Lightning Clean
(@Lightning_Clean) reported
@virginmedia Internet and phone is down, complete blackout. I need both for work from tomorrow and all weekend. No engineer appointments until 5th July! Can anything be done??
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KKB18
(@BKCK109) reported
@RichardBran @virginmedia what do you have to say about the abhorrently poor customer service your company provides????