Virgin Media

Virgin Media Outage Report in Greenford, Greater London, England

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The latest reports from users having issues in Greenford come from postal codes UB6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenford, Greater London, England 03/29/2024 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Greenford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Surbiton, Croydon, London, Islington, Harringay, Watford, Mitcham, Streatham, Hornsey, Slough, City of Westminster, Balham, Hayes and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomEaling Total Blackout
United KingdomSurbiton Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenford, England

Latest outage, problems and issue reports in Greenford and nearby locations:

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

  • Nada_Altobaishi Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England

    @virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @virginmedia Why when your team called me today regarding my decision to cancel my contract have I received an email confirming changes to my package (phone removed) and a PDF showing a contract start date of 30 Nov. The recoded call will show I’m cancelling everything and have given notice

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • TraceyElliott17 Tracey Elliott (@TraceyElliott17) reported from Wandsworth, England

    @virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!

  • NickyJBeale Nicky Beale (@NickyJBeale) reported from Kensington, England

    @virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡

  • maiku_akahane 赤羽マイク (@maiku_akahane) reported from Kensington, England

    I feel down as my @virginmedia internet.

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Still with the problem, no answer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marktrainer77 Mark Trainer (@marktrainer77) reported

    @virginmedia I have an issue with my landline which isn't covered by your online help. What's the best way to get in touch with you about this? Thanks.

  • Hammer11Run RunHammer11 (@Hammer11Run) reported

    @virginmedia I am not plugging my laptop and sitting the floor all be it if temporary. All I know is it’s down yet again. We do need an engineer round at some point though as service issues constantly

  • KirstyHallett82 Kirsty Hallett (@KirstyHallett82) reported

    @virginmedia No I was all up to date,the new bill had only just came down. But I’ve not bn able to get thru to u for the past couple of weeks to cancel my services. My bill is usually £38 but as my deal ends on 23/2/22 the bill that has just came down is £93.

  • sorinatanasiu77 Sorin Atanasiu (@sorinatanasiu77) reported

    @virginmedia Some apps on my phone do not open with your Hub 5, but they open when I switch on mobile data with another provider. And some evenings, the signal is intermittent like talk talk 20 years ago

  • shoottheducks Tim (@shoottheducks) reported

    @wallaceme @virginmedia It’s worse for me. They were supposed to end my service and instead ordered a new one for me. They need investigating, sharp practice everywhere you look

  • ReissOmari Gordé 💜 (@ReissOmari) reported

    @virginmedia Over both, the speed isn’t slow, it’s just no what it says on my account.

  • Katy1207L Kate (@Katy1207L) reported

    @virginmedia The complaint was closed last week with the resolution being my bill was corrected. The amount debited from my account yesterday was incorrect. They said it was resolved so I agreed to close, its clearly not resolved as the amount is still wrong!

  • KirstyHallett82 Kirsty Hallett (@KirstyHallett82) reported

    @virginmedia How long does that refund take? As that is almost 3x my normal bill. We’ve bn trying to get u to help us the past yr as our broadband only works when it wants but as soon as we said yesterday we wanted to leave u said u could help even tho u said there was nothing u cld do b4??

  • lloydkinsella Lloyd Kinsella (@lloydkinsella) reported

    @wallaceme @virginmedia Can’t switch supplier? TBF when I was on Virgin a good few years ago now never had issue but always hear these stories :/

  • raintrek Steve Antipolo (@raintrek) reported

    @virginmedia made complaint yesterday. Write here as web chat was useless. VM delete tweets at around the 13 hours mark. They reply to messages to look like they care then do nothing. Promised they'd contact me today, that won't happen