Virgin Media Outage Report in Greenford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greenford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Islington, Muswell Hill, Barnet, Hounslow, Harringay, Paddington, City of London, Southall, Camden Town, Harrow, City of Westminster and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Gillian Hudson
(@JillHudson21) reported
from
Camden Town, England
@MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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alex barnicoat
(@BarnicoatAlex) reported
from
Chertsey, England
@virginmedia Have been trying to contact customer services through chat and phone for the last 5 days. We went through the broadband order process. Reference number WS6730830. We are no longer moving due to COVID so need to cancel this. Please help.
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
Please can you advise help for small businesses who have had to close due to #COVIDー19 and can’t afford to keep on paying for broadband @virginmedia.
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Kat P
(@KateProudman) reported
from
Richmond, England
“I'm really sorry to hear your business is closing and we really appreciate we are facing some difficult times due to the COVID 19 pandemic. However we will not be able to place your account on hold. your service will continue to run as normal.” Not ok #Virginmedia ! @vmbusiness
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
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tommy harper
(@daguvernor) reported
from
Wandsworth, England
@virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON
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tommy harper
(@daguvernor) reported
from
Wandsworth, England
@virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown
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David Clark
(@DavidClark38) reported
from
Richmond, England
@virginmedia whilst I understand there are far more important issues currently happening please stop charging me for using @NetflixUK. I’ve called you, emailed and tweeted in the past, yet you still keep doing it. I pay @NetflixUK directly!!!!
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Richard Bristow 👨🏫🙋♂️
(@rjbmus) reported
from
Kingston upon Thames, England
Trying to remote teach when @virginmedia is unreliable and down is really impossible. Quarantine just got worse..!
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@virginmedia Internet is down and you telling me to book a engineer, are you joking me... it just dropped a 9:00 this better be fixed as I 100% need to to do my job working from home safely under government guidelines.
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Terry
(@Oakelmash) reported
@virginmedia download speed of 0.19mbps according to Mookla. All browsers all OSs. Anyone having similar issues? #snafu
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Julie O ★
(@julieo25) reported
@BlueBlood2510 @virginmedia I had a month with intermittent service, turned out the engineer had put a pin through the cable. This was just prior to the compensation scheme so I got a tenner credit.
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Kevin
(@1kevin010) reported
@virginmedia broadband playing up again, says I’m connected but get nothing, having to use my poor indoor @ThreeUKSupport 1 bar 4g just to try and do anything !!
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Emma westerman
(@Emmawesterman80) reported
@virginmedia Surely you can pass onto customer service phone staff???????
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𝐹𝒶𝓃𝓃𝓎𝓉𝑜𝑜𝓈𝒽
(@midgequan) reported
@virginmedia how am I to get a new hub? Mine has been broken for 10 days. Complaints said they'd send a new one. Nothing. Tried to use your bots today, can't order due to a 'technical issue' it says. How long am I to pay for a service I'm not getting? 😡
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JustSam90
(@JustSam90) reported
@virginmedia stop cold calling me. I'm not interested in your service so calling me 8 times a day every day for a week isn't going to change my mind.
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Darren
(@snod983) reported
@virginmedia And who exactly would I contact that will actually help? All I get told is that offers are for nee customers and most of the people I talk too are very difficult to understand due to very thick accents.
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Francine
(@neonblue82uk) reported
@virginmedia Hi could someone contact us please? We were leaving your service but were persuaded to stay with a new deal. The package that has been activated isn't what was agreed and we can't get hold of any to speak to. Broadband also still keeps dropping out.
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Mark
(@Vass88) reported
@LDesesperes @virginmedia I have an issie since january, why do they think a £25 credit will fix the problem? They dont care