Virgin Media

Virgin Media Outage Report in Greenford, Greater London, England

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The latest reports from users having issues in Greenford come from postal codes UB6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenford, Greater London, England 03/27/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greenford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, Southall, London, City of London, Islington, Stanmore, Merton, Barnet, Slough, Hounslow, Greenford, Watford and Hampstead.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Wi-fi
United KingdomCroydon TV
United KingdomHammersmith TV
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenford, England

Latest outage, problems and issue reports in Greenford and nearby locations:

  • MarkGRyan Mark Ryan (@MarkGRyan) reported from Ealing, England

    Once again @virginmedia let us down with internet in W13 area ... not a good service at all

  • mistervickster Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

  • StrummerJonny Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • fadermonkeyking Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

  • MarchetF Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

  • Shaun1799 Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • Hairouna92 Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • MarcoOlevano Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

  • jennymelmo Jenny (@jennymelmo) reported from Merton, England

    @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

  • MarcoOlevano Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

  • Hairouna92 Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

  • RPLibDems Raynes Park Lib Dems (@RPLibDems) reported from Merton, England

    @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TeaserSJ Steve T (@TeaserSJ) reported

    @virginmedia @virginhelp Having trouble with Wi-Fi.. did a speed test and very low.. intermittent issues according to app

  • estherbeadle Esther Beadle (@estherbeadle) reported

    I just think this whole Virgin Media thing is utterly ghastly. None of this was explained to me at all when I FINALLY managed to get through to first report the bereavement. It’s just so grim and horrible.

  • AndrewD83486535 Andrew Dickson (@AndrewD83486535) reported

    @virginmedia and now I am on your WhatsApp chat, and it’s a very busy period for you. Must be all those poor folks who had their credit agreements cancelled by you…. #mexicanstandoff #imapatientman

  • jo_t4ylor JoT4ylor (@jo_t4ylor) reported

    @virginmedia Yes I have reported this issue, I have contacted virgin media by phone 3 times, online chat, and also online complaint. I am still awaiting confirmation of when my services will be resumed.

  • Mike44395967 Mike (@Mike44395967) reported

    @virginmedia Who confirms it? Surely a threshold of customer reports should trigger some form of major incident on your side?

  • MattTee Matt Tee (@MattTee) reported

    @MarkAGKent @virginmedia Mark, I suspect I won’t be the last to say this to you, but the are so many stories of Virgin Media have appalling customer service, you may be better seeking an alternative provider now

  • NunquamD Nunquam Dormio (@NunquamD) reported

    @virginmedia how can your service in south London possibly have dropped out again this week?? That’s three evenings out of five by my count. Some of us need broadband to work.

  • wlukeeee Luke19 (@wlukeeee) reported

    @virginmedia @boostgaming For the love of god, if your thinking of going with this company for your Wi-Fi. Don’t. It is awful, you can never download anything, your connection will be dogshit. I’m sitting in my house, connected to wifi and i can’t get over 2 bars. Do not go with this dogshit of a company

  • joolz_L 𝕵𝖔𝖔𝖑𝖟 (@joolz_L) reported

    Virgin Media down AGAIN!! Sick of this poor service #virginmedia

  • fu72524936 Gavin Fuller (@fu72524936) reported

    @virginmedia Virgin is rubbish on WhatsApp too. Been waiting an hour and a half and counting. I just want to cancel my contract. Am I going to get charged more for the time you’ve wasted?