Virgin Media Outage Report in Greenford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Greenford come from postal codes UB6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Greenford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, London, Hayes, Harringay, Walton-on-Thames, Ealing, Croydon, Acton, Cricklewood, Slough, Watford, Hampstead, Fulham, Bushey and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| London |
TV | |
| Hayes |
Total Blackout | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard Thresher
(@BernardThresher) reported
@virginmedia 90 minutes though. An hour and a half? Put yourself in the customers shoes...no you can't, you're a robot. Also, I can't tell you the outcome of the 'call' as I was told to go to whatsapp I know what the outcome is going to be however, one lost customer and lots of negative press
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Dawn
(@Dawn18629990) reported
@virginmedia it’s gone down again why don’t you do do something about it we getting really fed up with now they was some supposed to came this afternoon but you cancelled it told you it keeps happening we are not happy with the service at all
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The Rt. Hon Sir John of the Shires
(@BlueWreckingCrw) reported
@virginmedia Yep, and got a text.saying to follow the restart/reset procedures.. It's a hardware issue rather than a connection issue
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Charo
(@charo_uk) reported
@virginmedia Sure I can expand on this,the internet connection hasn’t been great in the last year and when I tried to call to cancel my contract I spent 1,5hr on the phone,spoke to 4 people and the last one hanged up on me saying they had issues and will call me back in 20min,never heard back
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Andy Falconer
(@andyfalconer2) reported
@virginmedia service down again...work from home, losing money...rubbish service
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bizmobile
(@InfoBizmobile) reported
@virginmedia The order was cancelled. Phone never delivered. Email from VM tells me it is cancelled. I then get a letter telling me I am in arrears for something I have never received. I would have expected a call back if cut off.
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Archie Geddes
(@versarchie5) reported
@virginmedia my sons phone is not letting him call or send messages and it’s beginning to really annoy me and him, to the point I want to cancel virgin mobile and move to EE. He is unable to ring me and I can’t contact him. This is not acceptable.
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Jenny Bell
(@jcbell88) reported
@virginmedia Multiple failed appts; multiple no-shows to fix the problem; inability to verbally speak to anyone; inability to verbally speak to anyone who has any clue what's going on; piggy-backing on my neighbour's connection for the last 8 weeks!! Latest is appt date for 4 weeks time!!
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Scius
(@Scius) reported
@virginmedia your service status website has stopped working, I get a 404 after I plug in my postcode and surname.
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Bernard Thresher
(@BernardThresher) reported
@virginmedia Still nothing. Is it a lack of staff causing these excessive delays? @NTSscamsteam No service or support here from @virginmedia