Virgin Media Outage Report in Greenford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greenford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Walton-on-Thames, City of Westminster, Croydon, Enfield Town, Hammersmith, Wembley, Islington, Ealing, Fulham, Barnet, Harrow, Feltham and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Camden Town |
Wi-fi | |
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia Is this all u lot can say?? This is a joke? U ever tried to work from home without internet? And are all ur engineers busy on the same problem that is a big lie and someone needs to contact me to get this resolved now!
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Danny Wilkinson
(@dannywilko) reported
@virginmedia Yes I have looked at absolutely everything. Tried everything. I’ve complained twice but nobody is doing anything. And frankly if it were an issue in the area it’s been weeks and no one has explained what’s being done.
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***
(@richbod11) reported
@virginmedia Please excuse my scepticism but the “complain by phone” number is the same number I’ve used before. Your colleagues know I am not happy, I have asked to speak to someone who “knows” what’s going on. I suspect making a complaint will not resolve anything but rather serve as… 1/2
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia 5 days no internet? What fault can take over 5 days to fix even though they know what it is??
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Christopher Foster
(@ThatManDoc) reported
@virginmedia If that was remotely true he’d have tried to call me back. Please don’t reply further, I’ve had enough of Virgin over the last 24 hours and allegedly there’ll be technical support within the next 24. I have my doubts.
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Christopher Foster
(@ThatManDoc) reported
Well @virginmedia sales, I really don’t think that hanging up on me mid sentence is the way to maintain my custom. I was mid sentence explaining that I had an unresolved problem with your new phone system and I was cut off. Excellent PR work NOT.
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Stephen Smith M.D (Manic Depressive)
(@claimsseven) reported
Shocking customer service from @virginmedia trying to cancel my broadband and landline service and been waiting since 9.30 for a call back. In that time, I've travelled from Liverpool to Birmingham!!
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia Where are they listed on this webpage? It’s a link to the service checker - which means you can check when a problem arises - but it doesn’t tell you about any upcoming planned outage…
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cally
(@cally__rose) reported
@virginmedia hi, my phone number still hasn’t gone over to my new phone and I’ve had it set up since Sunday - can you help?