Virgin Media

Virgin Media Outage Report in Greenford, Greater London, England

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The latest reports from users having issues in Greenford come from postal codes UB6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenford, Greater London, England 11/15/2024 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greenford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, London, Slough, Ealing, Balham, Islington, Croydon, Wembley, Fulham, Acton, New Southgate, City of Westminster, Ruislip, Finchley and Camden Town.

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City Problem Type Report Time
United KingdomMitcham Internet
United KingdomLondon E-mail
United KingdomSlough E-mail
United KingdomEaling Internet
United KingdomEaling Wi-fi
United KingdomBalham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenford, England

Latest outage, problems and issue reports in Greenford and nearby locations:

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • Bytor14 Andy TTID (@Bytor14) reported from Lambeth, England

    @virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider

  • officialGMT Gary (@officialGMT) reported from Camden Town, England

    Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

  • markwarne Mark (@markwarne) reported from Richmond, England

    Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

  • sumitra094 Sumitra (@sumitra094) reported from Watford, England

    I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported from Camden Town, England

    Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..

  • czar_nik Dr Nick (@czar_nik) reported from London, England

    .@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin

  • waabbaC Waqas Abbasi (@waabbaC) reported from London, England

    @virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia

  • craigstrong Craig Strong (@craigstrong) reported from Richmond, England

    @Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working

  • martynbest Martyn Best (@martynbest) reported from Esher, England

    @virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice

  • enders1 Richard Endacott 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@enders1) reported from Windsor, England

    Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you

  • KathleenYCarter Kathleen Carter (@KathleenYCarter) reported from Merton, England

    @mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    Virgin TV GO app down @virginmedia

  • annwyllie annwyllie (@annwyllie) reported from Richmond, England

    @virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DazzaMorty Darren Mortiboy (@DazzaMorty) reported

    @virginmedia Customer services been in touch. Took 3 weeks but sorted out in the end. Thank you

  • shaun___97 Shaun (@shaun___97) reported

    @virginmedia I renewed my contact a few days ago I noticed today you can claim a free speaker or is that for new customer only?

  • BrookerSean Sean (@BrookerSean) reported

    @virginmedia I want to cancel my broadband, I was waiting for a reply on WhatsApp for 20 hours but they have closed it and I have to wait again.

  • SedlmayrM Melanie (@SedlmayrM) reported

    @virginmedia please contact me. It’s impossible to get through on your phone line. You make it impossible to cancel!

  • FrankHurley58 Frank Hurley (@FrankHurley58) reported

    @virginmedia What's going on, nearly five hours outage now, Liverpool 14 area, no phone either. Very unsatisfied.

  • LufcMad84 Mark (@LufcMad84) reported

    @virginmedia Ok well if I don’t hear from management soon I will be reporting to CEDR and @Ofcom as looking at your twitter feed you have lots other customers unhappy with the customer service your offering on phone very very poor

  • FedUpFreddie369 FedUpFreddie (@FedUpFreddie369) reported

    @virginmedia Despite having calls with virgin agens saying it doesn't work

  • 3saucepans Nicola Middleton (@3saucepans) reported

    @virginmedia virgin down AGAIN! Can’t even get through to report it as lines are busy!

  • guaricha2001 Gu@rich@ (@guaricha2001) reported

    @virginmedia Trying to downgrade my package and you still offered me one that still have sky sport and cinema when i keep saying i want a more basic package which apparently is not possible to do. So I've been down from £130 to £99 when you have some from £60😡😡😡

  • the1darnell The_Dar (@the1darnell) reported

    @virginmedia why are you not answering your customers I’ve been waiting for 2 hours for somebody to answer me on your web chat your customer service is disgusting