Virgin Media

Virgin Media Outage Report in Greenford, Greater London, England

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The latest reports from users having issues in Greenford come from postal codes UB6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenford, Greater London, England 05/22/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greenford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, Croydon, Harringay, Fulham, London, Ealing, Slough, Wembley, Enfield Town, Watford, Acton, Edgware, Bushey, Walton-on-Thames and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomCroydon Internet
United KingdomHarringay Internet
United KingdomFulham Wi-fi
United KingdomLondon Wi-fi
United KingdomEaling E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenford, England

Latest outage, problems and issue reports in Greenford and nearby locations:

  • burgcolin Colin (@burgcolin) reported from Richmond, England

    @virginmedia can you please sort out your internet problems in tw11

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia

  • saba_shaukat Saba (@saba_shaukat) reported from Richmond, England

    @virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.

  • Heather_Skipsey HeatherSkipsey (@Heather_Skipsey) reported from Merton, England

    @virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    And the checking service on Virgin Media page gets you nowhere.

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • DewaldHanekom Dewald Hanekom (@DewaldHanekom) reported from Hounslow, England

    @virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • wadoinlondon Chris Wade (@wadoinlondon) reported from Richmond, England

    Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer

  • MoSyed110 MO SYED (@MoSyed110) reported from Harrow Weald, England

    Why is @virginmedia so bad!!!!

  • nlpedwards Neil doesn't have a bookshelf (@nlpedwards) reported from Richmond, England

    Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • Peterreeves18 Peter Reeves (@Peterreeves18) reported from Richmond, England

    @virginmedia any idea how long broadband outage in TW11 will last. Thanks

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LewCharnley Lewis Charnley (@LewCharnley) reported

    @virginmedia connection is horrendously bad, wouldn’t recommend it at all!!

  • emmaltee Emma (@emmaltee) reported

    When your wifi goes down and you don't know how to listen to music/put the heat on/do anything without it. Sort yourself out @virginmedia

  • jraminsaab Our Family (@jraminsaab) reported

    @MartinSLewis So @virginmedia do not take misogynistic behaviour of its contractors seriously and will not help or provide me with either a direct contact number or email knowing that I cannot get through their system as I am not a customer. To whom can I report their actions?

  • the_janner Ross Eady (@the_janner) reported

    @virginmedia why is your service so unbelievable poor. For the past 5 days at the same time the connection has completely dropped out. Without fail at midday every day? Explanation please

  • anderspoon ⑦ANDO⑦ (@anderspoon) reported

    @virginmedia You should be calling me because it is your error each time. 3 weeks and still no service. Feel free to DM and get someone to go contact us

  • la_nightingale Laura Nightingale (@la_nightingale) reported

    @virginmedia please can I speak to someone about our temperamental internet connection? I am getting nowhere with your customer service line.

  • Tone7x20 Tone (@Tone7x20) reported

    Hmm now my $ky "Broadband" speed doesn't even creep above 1MBPS, and still cutting out at some point every single Day. Getting down to the levels of service I used to get from Virgin Media, this is...

  • mikejhemsley mike (@mikejhemsley) reported

    Four @virginmedia vans, another for something called Kelly Communications, and five engineers crowded round the box thing with all the wires spotted as I head to the library to work because our internet is down. At least it’s visibly being seen to, I guess

  • gillykite simon gillott (@gillykite) reported

    @virginmedia No need to thank me, just give a better customer service and care. Having been a loyal customer for over 20 years I expected a good service response not the rubbish uncaring, couldn’t give a monkey’s attitude from your support phone line help.

  • finishmetea John Francis (@finishmetea) reported

    @virginmedia It’s still not working, I feel i need replacement for this as I am not going to keep paying for WiFi I cannot use. Who do I contact to get a replacement hub?