Virgin Media

Virgin Media Outage Report in Isleworth, Greater London, England

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The latest reports from users having issues in Isleworth come from postal codes TW7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Isleworth, Greater London, England 04/26/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Isleworth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Golders Green, Ealing, Islington, Bushey, Croydon, Bermondsey, Slough, City of Westminster, Brentford, Finchley, Fulham, Hampstead, Tower Hamlets and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGolders Green Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • FergusRose Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

  • markhayo MarcHayo. Former ditherer. Now pro hard-changed EU (@markhayo) reported from Kensington, England

    Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • kbray68 Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dp_182 .. (@dp_182) reported

    @virginmedia has great speeds when it actually works! Never get good Wi-Fi signal in my room! So bloody annoying! considering I pay a fortune every month for your services! SORT IT OUT

  • sarwar_k Sarwar Khan (@sarwar_k) reported

    @virginmedia 1st appt rescheduled to 8 July only to be told repull needed. Earliest appt is 27th with install set for 28th. Surely you can help your new customers left waiting a month for internet? What can you do to help??

  • MartinHope5 Martin Hope (@MartinHope5) reported

    @virginmedia Done all this. Told there was outage on Wednesday. Checked app and there was not. Now waiting for engineer on Monday. Very disappointed but not surprised at poor customer service

  • DanGroom22 Dan Groom (@DanGroom22) reported

    @virginmedia Hi, I’m trying to find out if I can access your broadband services at my property. Raised a request on 24th June and still not heard anything, could you help please?

  • Tarlach1931 Tarlach Mac Dhónaill (@Tarlach1931) reported

    @virginmedia Thank you, I logged it with customer service last evening. Will check when passing and let you know.

  • DatProJoYT DatProJo (@DatProJoYT) reported

    @virginmedia Where ******** is your live chat so I can talk to someone about your abysmal service.

  • nikzeb Niki Grimmett (@nikzeb) reported

    @virginmedia So you’ve done it again! Left my 90/92 year old in-laws without a telephone and TV again. For the vast amount of money that you charge them each month you don’t even offer a reasonable level of customer service, No one available to assist and your offices are CLOSED

  • Topping1966 Ben Topping (@Topping1966) reported

    @virginmedia. Please review contact history notes. Thi is absolutely shocking service

  • Tibbz17 Tibbz (@Tibbz17) reported

    @virginmedia LISTEN HERE BUDDY!... Internet's not been too bad today... good job.

  • VLV_BaldEagle chris soper (@VLV_BaldEagle) reported

    @virginmedia i cant access my account on the my virgin media page keeps saying bad request please help as i am trying to activate my free 18 months netflix