Virgin Media

Virgin Media Outage Report in Isleworth, Greater London, England

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The latest reports from users having issues in Isleworth come from postal codes TW7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Isleworth, Greater London, England 03/06/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Isleworth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Feltham, Balham, Paddington, London, Croydon, Holborn, Tottenham, Wood Green, Bermondsey, Hendon, Greenford, Tower Hamlets, Slough and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomFeltham Internet
United KingdomBalham Internet
United KingdomPaddington Total Blackout
United KingdomFeltham Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • AyyazKasmani Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia my broadband has just gone down. Makes working from home impossible.

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • MarlingtonBear Sandy Trappitt (@MarlingtonBear) reported from Hounslow, England

    @virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • peteitalia Pete Williams (@peteitalia) reported from Chalfont St Giles, England

    @virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • mark_j_cummins Mark The Mackem (@mark_j_cummins) reported from Hillingdon, England

    My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamSavageeeeee Adam (@AdamSavageeeeee) reported

    @virginmedia absolute garbage you’ve now cluttered our whole street with cones and construction looks disgusting and causing road blocks signs left infront of our house which I’ve moved twice now... not had a go at any workers as it’s not their fault but I’d rather complain here!

  • rjboothy75 robert james booth (@rjboothy75) reported

    @virginmedia has your service gone down again ?

  • ohhithey A (@ohhithey) reported

    @virginmedia Still terrible haven’t been able to do anything the Ethernet works fine but the wireless signal is terrible it wss fine like 1 week ago

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia That says there is no issue, yet 2 days ago you admitted to me that a head engineer was on site to address an issue in the PE7 area. I still have the same problem you said you were trying to sort. Are you saying you believe it’s sorted?

  • Waine2021 Waine (@Waine2021) reported

    @virginmedia 80% of the time is a WiFi only issue. I have reset the router loads of times and it still happens.

  • Disco_1969 Darren Ginder(Disco) (@Disco_1969) reported

    @virginmedia No problem John, I will try again on the 9th. Have a good day

  • HulmeGary Gary Hulme (@HulmeGary) reported

    @virginmedia No faults, i phone 150 and it states that a reboot is needed. It does this and then the poor connection returns within 24 hours.

  • gksharper Sean (@gksharper) reported

    @virginmedia any news with issues in Area 20 for WiFi? Service Status page says fine, but isn’t for me or neighbors. Big issue when working from home, especially when your website then says we suggest an engineer - next available Sunday 12th?!?!

  • Nihawks Lucy (@Nihawks) reported

    @virginmedia We spent 45 minutes on phone today already which was very difficult is there another way you can sort this please as he does not so online and hard of hearing, can I direct message someone to help

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia Hi, tv was ok yesterday, but now pixelating again. I am in the PE7 region, are your issues still ongoing?