Virgin Media Outage Report in Isleworth, Greater London, England
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The latest reports from users having issues in Isleworth come from postal codes TW7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Isleworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Golders Green, Ealing, Bushey, Croydon, Bermondsey, Slough, City of Westminster, Brentford, Finchley, Fulham, Hampstead, Tower Hamlets and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Golders Green |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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DJ
(@Jefferz1980) reported
from
Egham, England
@virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Still no service......
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tomwinter999) reported
@virginmedia I've checked the service checker and it says there is work in my area but the signal has been terrible since we moved here in back in August
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Dazed&Confucius
(@chrisfishdish) reported
@virginmedia We cancelled almost immediately, way before 14 days and have the phone records to prove it. You are asking for 120 for a months bill plus 200 for cancelling outside of 14 days which is not the case. I’m now having to leave work to calm down an unwell and hysterical wife
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Jaythenwhat
(@jaythenwhat) reported
@virginmedia I did. It tells me you will fix it by 4pm. Another day without internet from Virgin. The End. 🤐😴
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sads
(@SADSsimon) reported
@pwaite89 @virginmedia @GSpellchecker He’s not alone at the VM support centre.
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia It says that should be fixed by 19.30 today! That's a lot of service to loose. In what way can I claim compensation? I'm going to have to use a lot of mobile data, so is my daughter.
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Hieu
(@ReQzvl) reported
@Hyperzxz @virginmedia its actually 45 mins now wtf
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Aaron Collier
(@mrmerv77) reported
@virginmedia Hi ,really be great if you could give me a DM about my broadband issues .As I can’t talk to a voice that’s not automated through your contact numbers
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia No thanks. I was previously offered compensation for an outage on a call, and never materialized. Previous experience has shown that I'm left very frustrated when I call. I suppose I have no option but to wait and see how long it takes to sort.
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Tom
(@tomwinter999) reported
@virginmedia Well said we were having issues in our area now it's saying we don't. Then says the hub is the problem. We've already had that changed once amd it's in clear sight and in an open area. Been happening forever. Can you direct message me please cause don't want info on here
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Webby
(@TJWBY) reported
@virginmedia The service page just says the engineers are working to fix it, I was wondering if anyone could provide an estimated completion date ???