Virgin Media Outage Report in Isleworth, Greater London, England
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The latest reports from users having issues in Isleworth come from postal codes TW7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Isleworth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Croydon, Slough, Acton, Tower Hamlets, Wembley, Islington, Paddington, Fulham, Epsom, Ealing, Bushey, Thornton Heath and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
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Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Its been 6 months and the solution was to not use the virgin router...thats not a solution
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john morgan
(@johnmor65111412) reported
@virginmedia I have made a complaint and have been disregarded by yourselves which is why its been taken to social media to highlight what a shambles your organisation is regards to what the customer gets as to what we pay and its nowhere near what we should be getting #falseadvertising
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Michael jones
(@offbeatjonesy) reported
@virginmedia I have changed my package last week but have yet to recieved a email or anything regarding the changes…please help as you not answering phones! il miss the deadline otherwise.thankyou
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Jake Davidson
(@JDLA1) reported
@virginmedia absolutely awful customer service and awful broadband 💩💩💩 time to change
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holga pics
(@holga_pics) reported
@Cunty_Smurf @virginmedia No company should ever ask you for your password, including by WhatsApp. Ever. Never Ever. If they do it should ring massive alarm bells but DO NOT comply.
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Holly Braisher
(@HolBraish) reported
@virginmedia Partner called at 8am today to sort out package but call disconnected after 45 mins (just as final changes were about to be applied)! Have received email confirmation from o2 (SIM card) but nothing from Virgin? Please help!!
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Henrylloyd
(@henryl622) reported
@virginmedia Still not working
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tommyblueboy
(@tommyblueboy2) reported
@virginmedia how the heck do virgin media keep business,trying to cancel for the last 4 hours.shocking customer service.
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Gareth Williams
(@garethcia) reported
@virginmedia I'm just going to cancel as you don't appreciate existing business clearly. And I'll be cancelling my house and business too
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Lotte🍓
(@lotteh99) reported
@virginmedia hey guys can you tell me if WiFi broadband is down in BD18 area?! My WiFi broadband gone and I’m in the middle of a video job interview !!! HELP!
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Andy Richards
(@andy_richards1) reported
@virginmedia Why can’t somebody contact me (or my many neighbours who have the same issue), and explain what’s wrong, what Virgin are doing to rectify the situation ? Instead we get silence, and standard fault messages which help nobody.