Virgin Media outages and service status in Ealing, England

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ealing, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Harrow, Wembley, Hounslow, Hayes, Richmond, Ealing, Wandsworth, Kensington, Southall, Greenford, Northolt, Brentford, Brent, and Brent.

City	Problem Type	Report Time
Hammersmith	Wi-fi	12 hours ago
Harrow	TV	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  Jason Hier (@jasonhier) reported 43 seconds ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  YingHuiThe (@YingHuiThe) reported 2 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 3 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 4 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  MoMo (@ImaginaryCard) reported 7 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Lee Neale (@lhntennis) reported 11 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Gabor (@GaborPfalzer) reported 11 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Francesco Marchet (@MarchetF) reported 19 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Gabor (@GaborPfalzer) reported 21 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Lee Neale (@lhntennis) reported 26 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  John carroll (@Johnboy82903002) reported 33 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Nick ****** (@nickhooker) reported 36 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Dave (@BigadeeDave) reported 43 minutes ago from Richmond, England

  @virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡

• 
  Muloongo Muchelemba (@muloongo) reported 46 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Mit (@mit112112) reported 48 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  Jose Carvalho (@josethepotter) reported 51 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Rana Rahman (@ranaraptor) reported 52 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Sofia Hayat (@sofiahayat) reported 53 minutes ago from Wandsworth, England

  31 mins on the phone to virgin media...noone has solved the issue.. I just want to leave the service now..paying £98 pcm for no service.. I just paid fir June and I have no broadband for 3 days. @virginmedia #virginmedia

• 
  Alessandro Ferrara (@iamAleFerrara) reported 58 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 7 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Style Conscious ✝️ (@StyleConscious) reported 14 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  Zoey (@YngZoey) reported 15 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  Teddy (@txddyrilxy) reported 22 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  Stephen Hampson (@StephenHampson) reported 27 minutes ago

  @virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice

• 
  Paul (@Santaxmas) reported 30 minutes ago

  Is virgin media tv still down?

• 
  Marttech Solutions (@MarttechSol) reported 31 minutes ago

  The Virgin Media Service Status page is also experiencing issues. Virgin Media’s current ETA on getting the TV issues fixed is 10:05am tomorrow.

• 
  Dan (@DanSEFC) reported 33 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

• 
  Elias (@EB51_) reported 35 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  Kylie McVicar (@kylie_mcvicar) reported 36 minutes ago

  @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.