Virgin Media

Virgin Media Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W3, W5 and UB2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ealing, Greater London, England 12/06/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ealing, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Hackney, London, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Walton-on-Thames, Camden Town and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomHackney Total Blackout
United KingdomHackney Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

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Virgin Media Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • Littleyellowduc Little Yellow Duck (@Littleyellowduc) reported from Esher, England

    @virginmedia Any known problems in the KT7 area?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • MemoryGate Michael Shilling (@MemoryGate) reported from Croydon, England

    @virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • carlsb91 Carla (@carlsb91) reported

    @virginmedia It’s not consistent. We never have a full day of it working and it’s so so frustrating

  • AshOnTheBass Ash Bentley (@AshOnTheBass) reported

    @virginmedia I’m having issues with wireless speed and I’m unable to connect new devices to my router. Speed on my gaming pc has dropped even with a booster my ping is really high and to get devices on line I need to connect them to my signal booster

  • parmopel Michelle Ruane (@parmopel) reported

    @virginmedia I just need to speak to someone about this distressing ongoing issue, even via DM.

  • BigBlackCoin1 Crypto Milf (@BigBlackCoin1) reported

    @virginmedia Virgin sucks!

  • elliemoorexxx Ellie Moore (@elliemoorexxx) reported

    @virginmedia After numerous phone calls and spending hours on the phone I have finally managed to cancel both order of 2 handsets. So no thanks but just thought I’d take to social media to warn others!

  • freezydorito laura bananas (@freezydorito) reported

    virgin media has left me 40 hours without internet and counting at home and the worst part of this is that i cant switch because my postcode is not covered by chad media the obviously superior provider

  • antonianderso Stri and me (@antonianderso) reported

    @virginmedia My broadband and services have been seriously impacted now for a week. Can't work from home. I've emailed your customer emailed team but no one has gotten back. The updates on the app are useless. Telling me things won't be resolved until May 24. G69 0 post code

  • friendy85 Shaun Friend (@friendy85) reported

    @virginmedia I have been trying for 3 MONTHS now. Various calls. Promises to call back. Really let down , such a shame.

  • col_1871 Colin Timbers (@col_1871) reported

    @virginmedia Friday just gone - services keep dropping and now the wi-fi boosters have broken! Tried to escalate the call but said they cant until the complaint closes. Next visit planned for 28th May - just taking so long

  • natjarviamedia Nat Jarvis (@natjarviamedia) reported

    @elliemoorexxx @virginmedia Oh mate they tried sweet F all to try and keep us and we’re horrendously rude about it.