Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W5, W3 and W13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, City of London, Enfield Town, Stanmore, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Barnet, Islington, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Louise Mirwitch
(@louisemirwitch) reported
from
Hounslow, England
@virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Paul Durrant
(@Leafs1201) reported
from
Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
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Lee Piper (Pip)
(@leepiper66) reported
from
Hillingdon, England
@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown
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Robert Józef
(@Robertjp0121) reported
from
Ealing, England
@virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Charlene, RN 🌻
(@ChaTheGrace) reported
from
Tottenham, England
@talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Starky - Ryan
(@Starky272) reported
@virginmedia I mean if i wait till thursday and it still doesnt get fixed ill be phoning up to cancel my contract thats for sure!
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Asif Aslam
(@Asifx3me) reported
@virginmedia The problem isnt when I will be getting broadband but the chain of incompetence by staff at virgin which caused such a massive delay..
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Mark
(@SomeMightSay95) reported
@virginmedia other customers as well as myself on your community have issued the problems too. So I’m amazed it is new to yourself. The customer aftercare service is the worst I’ve experienced.
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Lisa
(@lisapoulton10) reported
@virginmedia Yeah she said 31st August but that’s 3 days with no service
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devske5
(@devske5) reported
@virginmedia Both broadband and TV seem to be working ok again. I’ll keep you posted if there are any further problems. Thanks.
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Hristo Ilchovski
(@HIlchovski) reported
@virginmedia I got a text stating the issue was fixed about an hour ago, same with other residents of the development. Would have I been tweeting about it if it was? Your website continuously gives a 404 error, I suggest you up your service levels slightly.
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Derek Scott
(@DegsyScott) reported
@virginmedia No need…. If you read the post… it’s advance warning of an outage… just that the link you send isn’t valid…….. I tend to live in a modern world of online checking.. 2005 want their phoneline back…
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BruhMomentum
(@BruhMom84424981) reported
My internet has been down for 12 hours @virginmedia
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Sue Ellis
(@SueElli40311592) reported
@virginmedia Unfortunately, that's how it comes across. I have explained on several occasions that I fully intended to leave. I want the bill I paid in full on the 19th Aug to be the last money I give to Virgin and my remaining service (landline) to be terminated with immediate effect.
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Sue Ellis
(@SueElli40311592) reported
@virginmedia So no offer of any actual resolution just telling me it's my own fault for not reading up on your process and T&C's. That what 20 years of loyalty gets you eh?