Virgin Media outages and service status in Ealing, England

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ealing, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Southall, Hammersmith, Kensington, Hounslow, Wandsworth, Brentford, Hayes, Wembley, Harrow, Northolt, Twickenham, Greenford, and Isleworth.

City	Problem Type	Report Time
Ealing	TV	2 hours ago
Southall	Wi-fi	19 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Kensington	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  GeorgieCox (@SkyFlier6981) reported 5 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Tony Crean (@tony1945) reported 5 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 5 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  YingHuiThe (@YingHuiThe) reported 10 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 12 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Gabor (@GaborPfalzer) reported 13 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 19 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Ravinder Judge (@judge_ravinder) reported 28 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Robbie_Spice (@RobbieSpice89) reported 29 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 32 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Snatch (@U2Gorilla) reported 34 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 35 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Yessi Bello-Perez (@yessibelloperez) reported 37 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 42 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 45 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  mara penzo (@magma62) reported 53 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Muloongo Muchelemba (@muloongo) reported 55 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Jessica Carmody (@JessicaCarmodyV) reported 58 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Mit (@mit112112) reported 58 minutes ago from Brentford, England

  @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

• 
  GeorgieCox (@SkyFlier6981) reported 59 minutes ago from Brentford, England

  @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Kelly (@kellyokid) reported 6 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 6 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Max Pallas (@SuddenLife) reported 9 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 9 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Caz (@caz_fizz) reported 9 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  Chris Wiper (@chris_wiper) reported 10 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Seren 7 (@Seren_7) reported 12 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Damian Hastie (@DamianHastie) reported 13 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Alex Davies (@daviesa02) reported 19 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  Alexander Battine (@TimeLord09) reported 21 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B