Virgin Media outages and service status in Ealing, England

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ealing, England

The most recent Virgin Media outage reports came from the following cities: Harrow, Wembley, Hammersmith, Hounslow, Northolt, Brentford, Wandsworth, Southall, Ealing, Hayes, Kensington, Greenford, and Richmond.

City	Problem Type	Report Time
Harrow	E-mail	1 day ago
Wembley	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hounslow	Wi-fi	3 days ago
Northolt	Internet	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  Sofia Hayat (@sofiahayat) reported 1 minute ago from Wandsworth, England

  @virginmedia BT allow you to stop your contract immediately if they do not provide the service paid for. Your customer service is atrocious. My business has suffered, I paying to use my mobile Internet instead of my broadband and I cannot finish my masters assignment as I have no internet

• 
  GeorgieCox (@SkyFlier6981) reported 3 minutes ago from Brentford, England

  @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

• 
  Lee Neale (@lhntennis) reported 7 minutes ago from Richmond, England

  @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

• 
  Guy Dorrell (@guydorrell1) reported 12 minutes ago from Wandsworth, England

  Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

• 
  Gabor (@GaborPfalzer) reported 15 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 17 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Oliver Fatyol (@IstvanOFatyol) reported 24 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Yessi Bello-Perez (@yessibelloperez) reported 26 minutes ago from Ealing, England

  Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 27 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Kwame Gyamfi (@Kwame916) reported 29 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Hanieh Vidmar (@haniehvidmar) reported 32 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  ALICE AND THE INK (@aliceandtheink) reported 49 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 49 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 52 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Yessi Bello-Perez (@yessibelloperez) reported 54 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  VM (@BowTieMendoza) reported 55 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Jose Carvalho (@josethepotter) reported 56 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Gabriela Lungu (@GabrielaLungu) reported 60 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TB (@Peerabeee) reported 3 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Ashton Mawson (@MawsonAsht43296) reported 3 minutes ago

  @virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!

• 
  Gareth (@GPRO2023) reported 3 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

• 
  Chris McGregor (@CmucG) reported 7 minutes ago

  @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

• 
  Mr0 (@its_mr_0) reported 8 minutes ago

  @keithapearson @virginmedia Customer service is something that exists before you sign up, not after.

• 
  💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported 9 minutes ago

  @fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 9 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 12 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  kaan #freeimamoglu (@laankaan) reported 14 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  cari_lou (@swlondonraised) reported 22 minutes ago

  @virginmedia Yes it was working then just cut out again this is a joke