Virgin Media

Virgin Media Outage Report in Ealing, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Ealing come from postal codes W5 and W13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ealing, Greater London, England 03/18/2025 07:10

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ealing, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Bushey, Wembley, Streatham, Walton-on-Thames and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomHarringay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Croydon, England

    @virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.

  • _georgey george (@_georgey) reported from Richmond, England

    Obviously never got a response from this @virginmedia

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • invisiblehive Pocket Tips (@invisiblehive) reported from Camberwell, England

    @virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.

  • Mr_RThomas RThomas (@Mr_RThomas) reported from Lambeth, England

    @virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nolanjimradial Jim Nolan (@nolanjimradial) reported

    @JosephCosgrove7 @virginmedia Nothing compared to Vodaphone "customer service"

  • SYN3RGYYT SYN3RGY (@SYN3RGYYT) reported

    When your internet is going nothing but cutting out and you’re a creator …. Special thanks to @virginmedia who have now fixed this problem 9,128 times is there any point in paying for the best internet if it does not stay up ?

  • kazastan999 Karen (@kazastan999) reported

    @virginmedia any issues in Stevenage area. Web says no but I beg to differ!

  • Jo_SmartPA Joanna Trent (@Jo_SmartPA) reported

    @virginmedia I have been issued with a new SIM card. I am overseas and will not be back in time to activate the new sim within the 14day period. Please help - I do not want to lose my service! Many thanks

  • chriscot10 Christine Cotterell (@chriscot10) reported

    @virginmedia Would help if my 93 year old father had a working phone!!!! Been without landline since midday yesterday! Disgusting

  • Marksollis1 mark sollis🖖 (@Marksollis1) reported

    @virginmedia come on not again da17 no service again 2 days on the trot what's going on

  • PaulBurton_15 Paul Burton 🔰 (@PaulBurton_15) reported

    3rd time this week that @virginmedia has completely gone down. No TV, internet or phone. Absolutely pathetic

  • JazzH89375445 FPL Jazz (@JazzH89375445) reported

    @virginmedia Awful customer service, after 35 mins on the phone you hang up on me. Terrible WiFi signal upstairs and glad I can cancel as I’ve only been with you 2days! Wanting me to pay monthly for a signal booster? Shockingly bad and embarrassing!

  • CookieFM_ Cookie FM (@CookieFM_) reported

    @virginmedia @virginmedia I’ve tried getting help via the chat app (no hub 5 option), I’ve tried calling (apparently issue in the area, but when checking service status there is no issue), I’ve checked online which meant calling an engineer to fix the issue at the earliest in 4 days time!

  • Fonzarelli_90 El Español (@Fonzarelli_90) reported

    This countries fibre network is a joke. Literally stuck with Virgin Media as all the rest have **** download speeds. Cant wait till these smaller ISPs get round to installing in Bromley Borough.