Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W13, W5, W3 and UB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Woking, Southall, Stanmore, Croydon, Mitcham, Fulham, Southwark, Barnet, Hounslow, Harrow, Hackney and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Woking |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"
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David Howorth
(@dhoworth1) reported
from
Esher, England
@virginmedia Still no broadband and no communication. Why do I the customer have to chase you to get an update. Why do you not contact me - email/call etc #poorcustomerexperience
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Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@virginmedia I have had no broadband for nearly 24hrs, an area issue apparently and you have a fix time of 03/02/20!!! #nothelpful #peedoff
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
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Leon
(@leonspight) reported
from
Richmond, England
@virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zeus
(@ZeusHuncho) reported
@Foxy_005 @virginmedia Mine went down at around 1am on Monday and hasn't been back up since
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Garcia
(@garciarae87) reported
@virginmedia Some customers ? Why don’t you admit it’s most of your customers . All our bills have risen yet we are just to accept ****** service
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Julia Mehegan
(@JuliaMehegan) reported
@virginmedia I can’t raise a case about my broadband not working for over 24 hours as your chat isn’t working. How do I claim my compensation? We have lost 2 days work?
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megan-ann
(@festyfairy) reported
Is there known signal issues currently ? @virginmedia
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iiiSAndman
(@iiiSAndman) reported
@Yucy42 @virginmedia 😭 They're disgraceful man. It's so annoying. Worst timing for it to happen as well for me
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ch0sen
(@ch0senlmao) reported
@virginmedia 18 hours and counting fix your **** before me and our household hop over to someone else cause this is ridiculous
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My Name is Phil
(@philhguk) reported
@LeePartridge16 @virginmedia I have had both cable & sky & they were both crap & just put their prices up all the time so I left, vote with your feet/wallet.
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zig
(@ziggys_revenge) reported
@virginmedia I've spoken to someone who was quite abrupt and wouldn't resolve this, my direct debit was cancelled and because of this I'm now bring over charged, I didn't cancel the DB but virgin.
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Richard Loxley
(@richardloxley) reported
@vmbusinesshelp @vmbusiness @virginmedia my business internet has been down for 34 hours. Your technical support hasn’t replied to me. The only communication about this issue is two tweets, the most recent 17 hours ago. What is going on? When will it be fixed?
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Zara1981111
(@Zara198111) reported
@virginmedia @virginmedia customers and some soon to be NOT, contact their so-called customer service’s and get some money back, won’t be significant. You’ll be lucky to get £5 like me🤬 my daughter had an interview this morning via zoom which she was unable to attend! Thanks @richardbranson