Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, City of London, Hammersmith, Hackney, Southwark, Harringay, Wandsworth, Croydon, Southall, Hampstead, Watford, Uxbridge, Islington and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet | |
| City of London |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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Wendy
(@Honeykiss) reported
from
Lambeth, England
@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia my broadband box is fried and your customer service line isn't taking any calls. Advice please?! How do I order a new one?
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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john rice ✊
(@ricey1974) reported
from
Spelthorne District, England
@virginmedia trying to cancel my subscription,got cut from your call centre then finally get through again to be told I’ve been sent an email to confirm cancellation.Not received an email.
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Norris
(@janrobnor) reported
@TashaShaw10 @E4Tweets If you record the Inbetweeners movie it will be on there instead - virgin media won’t have the info to update the TV Guide that quick they never do!
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'The Outlaw' Josey Wales
(@jwales37) reported
@virginmedia is there something going on with your signal in Swansea area? Internet has been going on and off for last few days
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Amrit
(@amrit_bk) reported
@virginmedia Yeah, I did the service status and it says no known issues. I have rebooted and reset the modern numerous times over the past three-four days, that also does not seem to solve the issue
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BUFFY KAT - THE MUSCLE GIRL VTUBER
(@BuffyKatVtuber) reported
Sorry everyone, my Internet has gone down! Stoopid virgin media!! We should be good for tonight though!
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HeidiBerry
(@Blue_1947) reported
@virginmedia I've signed in and tried to do a service status check and it says it can;t do it as I've already done it three times within the last 24 hrs (that is correct). It told me yesterday 3 times that there was no issue in this area.
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sam
(@samwbr) reported
@virginmedia It's the 4th time this week hopeless service. Back up now but another half day of work lost that I can ill afford.
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Amrit
(@amrit_bk) reported
@virginmedia We don't use a wired connection, but yeah this issue is definitely there over a wireless connection
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Jake - Jakosaur#9229
(@Jakosaur) reported
@virginmedia They aren’t “unique” for new customers though. You just don’t value existing customers enough to offer decent packages. We have to say we’re leaving you, and 1-2 days later you phone up and the same “unique” new customer offers are suddenly available to us too. 🙄
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Oliver Dean #TeamLH
(@ollieinleeds) reported
@virginmedia Is easily the worst internet provider I've experienced. The number of unannounced service outages lasting all day is approaching double figures this year alone. At a time of homeworking NHS staff to reduce the spread of infection too, just pitiful. #poorservice
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Sean Widdowson
(@Tr33fi77y) reported
@virginmedia Morning. Unsurprisingly I have had no contact from your team as promised above and no contact from CS call centre as promised on the 27th or since and no follow up on my complaint. Can you advise please?