Virgin Media Outage Report in Ealing, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ealing come from postal codes W13, W5 and W3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Greenford, City of London, Hammersmith, Enfield Town, Northolt, Croydon, Hackney, Southwark, City of Westminster, Hampstead, Mitcham, Kingston upon Thames and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Greenford |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
-
Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
-
David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
-
It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
-
David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.
-
Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Still no service......
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
-
Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
-
Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
-
It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
-
Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
-
Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
-
Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Moosa Iftikhar
(@IftikharMoosa) reported
@virginmedia I need some help regarding my virgin media broadband contract renewal. I am not currently in UK and want to cancel my contract. I really appreciate if you can please contact via email or DM. Thank you
-
Barely Hollocks
(@LordJohn1968) reported
@AndyMackguitar @virginmedia You should have learned from Virgin West Coast Andy...billions poured into the coffers of the bearded ***** and what did he give us ? A robot voice in the bogs telling us not to flush stuff down it..all while he sunned his scrawny frame on Necker Island...BIN
-
DHC2879
(@DHC2879) reported
@virginmedia I can't get mobile data on my mums phone (my account). I text 789922 but never got the settings. Tried 5 times. Thank you
-
NettyBetty
(@NettyBetty9) reported
@virginmedia I am failing to get customer relations to understand I want to cancel ALL VM services.2 weeks ago I managed to cancel TV and Broadband. I have since received another £78 bill. On checking my current contract it seems I am STILL paying for phone!
-
Jo
(@Joanne01998125) reported
@virginmedia Prices go up and up year on year and the quality service seems to be going down and down.
-
Nick Lewis
(@Nicklewis1) reported
@virginmedia really unhappy with the customer service I have received! Communication has been terrible! I would not recommend! Please contact me.
-
THIAGOAT 💪
(@6THIAGOAT6) reported
@amoore1091 @virginmedia ripping me off, I'm not sure if it's because the network is trying to calm down as it was installed yesterday but I've phoned and it said my router is having issues and if it's not sorted in 24 hours then they'll send an engineer, I should be getting 213 mb a second
-
Clarence Worley
(@Clarence3Worley) reported
@virginmedia tried for over a month to cancel broadband/TV package, via emails & phone calls. Cancelled direct debit in the hope you would get in touch but the payment chasing email cannot be replied too. Haven't used your services since BT was installed, sort plse
-
Mohammed Habib
(@Mhabib00187) reported
@virginmedia Virgin Media is a joke of a service, I have had my services terminated by mistake. Waited over 2 hours, passed between 3 different departments to get my service back live and now been given a bill of over £100 and moved from £38 package price to £57. Customer service is dire.
-
Robin Dian B'stard
(@linc_penn) reported
@smiles333 @MartinSLewis @virginmedia If u ring they will eventually answer, if u can't wait on hold, use the old fashioned way and send a letter to cancel via recorded delivery. Never stop DD