Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ealing, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, City of London, Hackney, Wembley, Camden Town, City of Westminster, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 5 hours ago |
|
Southwark
|
Internet | 6 hours ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Internet | 8 hours ago |
|
Croydon
|
Total Blackout | 9 hours ago |
|
Southwark
|
11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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linda holmes (@pussinpjs1) reported from London, EnglandI have never had any problems with you @virginmedia before and not happy
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@MickHarkin8 @virginmedia Not talking about a new customer.
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owain gerreyn (@ogerreyn) reported from London, England@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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paul taylor (@trustintalk) reported from Paddington, EnglandSadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Peter Boxer (@peter_boxer) reported from Croydon, England@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Paul (@PaulG_Lon) reported from Wandsworth, England@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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linda holmes (@pussinpjs1) reported from London, EnglandCan you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Victoria Cuthill RN (@VickyChas3) reported from Esher, England@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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chris whittart (@fatwhit5) reported from Hounslow, England******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Daniel W (@damawa42) reported from Kensington, England@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@virginmedia 2/2 you be able to supply a service at a later date.
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Captain Zongo (@CaptainZongo) reported from Croydon, England@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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DJ (@Jefferz1980) reported from Egham, England@virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well
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Spyinthesky (@spyinthesky) reported from Enfield Lock, England@virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh
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Victoria Cuthill RN (@VickyChas3) reported from Esher, EnglandGet home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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Sam Peel (@SGuggiariPeel) reported from London, England@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@Cgill1980) reported@virginmedia 150 not working, live chat diverts me to a web page (faults) that doesn’t work. 200mb broadband which never goes above 28mb at best. I want to cancel my contract, but can’t get through to you at all (not even getting as far as a call queue)
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Peter Snowdon (@petersnowdon) reported from Darlington, EnglandHi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks
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stepaz (@steparrinder) reported@virginmedia having connection issues and cant get through to customer services number doesn't ring through
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choco (@choco_12345) reported@virginmedia I am horrified how no one is letting me cancel my broadband with you. Unacceptable.
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Marcus Simons (@MarcusSimons6) reported@virginmedia you know, if you could actually provide a consistent, reliable broadband service that I’m paying for that would be just great when trying to work and home school!!! #bloodyuseless!
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dean (@Dean_NCFC) reported@virginmedia @virginhelp Have attempted to email you guys about the price increase and got the same response about it where you go on about its never good about it and it was 18 months last increase.... I want to know about the price of just 200mbs broadband and to remove the phone and TV package
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Tina Seskis (@tinaseskis) reported@grannyfan @virginmedia Apologies - my complaint wasn't with Virgin Media either!!! Again, it felt like the company were deliberately being unhelpful. I have NEVER had that type of experience with @virginmedia, who have always tried to help when problems have arisen.
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James Gill (@jamesjgill) reported@virginmedia This has been saying there are no issues for three days, but I've had to tether to my phone for three days... so I don't believe the reporting(!) Thanks for reaching out – how can we get this fixed?
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an ill-made knight (@windhounded) reportedhey so if @virginmedia are putting up my internet bills does that mean they're going to actually provide a service that doesn't cut out intermittently multiple times a day? signs point to no.
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jayniebye (@jayniebye) reported@virginmedia Your 0345 454 111 number is dead. 150 has been engaged all week. How do I speak to someone? The website doesn't help with the query I have.