Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W3 and W5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Barnet, Camden Town, Hammersmith, City of Westminster, Stanmore, Enfield Town, Southwark, Southall, Waltham Forest, Paddington, Croydon, City of London and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Louise
(@nicciplumduff) reported
@virginmedia Never said I was leaving!! I signed up on a new contract, with supposedly the fastest broadband available. Worst thing I ever did
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TrabiMechanic
(@TrabiMechanic) reported
@virginmedia Are you able to say more about why these problems are so frequent at the moment and what measures are being taken?
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The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.
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Mark Hermida
(@mhwhippet) reported
@virginmedia Why am I speaking to you? I told you that customer service won't send me one as it is already a Hub 3 and because there was engineering on the line. The page on your website to get a replacement router is a broken. This is honestly a kafkaesque nightmare at this point.
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Mr P. Whyte #GSBOUT
(@ShakhtarSteve) reported
Hi @virginmedia I would like to know why you have cancelled my internet? I specifically told you to cancel the set top boxes and upgrade the wifi to your fastest speed. My hub just says connected (no internet). All my wiring and coaxial is fine, so it must be you?
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BIRD IS THE WORD
(@thy_bird) reported
@virginmedia after 5 phone calls and 3 hours on the phone, we managed to get our number passed on to a local engineer as your tech team couldn't work out the issue, the reset done nothing either.
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Dannii 🌞
(@DanniiBear91) reported
@virginmedia Spent 5 full days on online chat in various customer relations departments to try and get on the right plan and then this to finish it off ha
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Aide Dews
(@AidyDews) reported
@JuiceTerry9 @ALANMYERSMEDIA @virginmedia So we went ahead with it and our internet as been crap. Before it was brilliant. Two phones and two iPads in the go all at once in any room in house, no problem with the old router. Now with the new one it’s slow and your lucky if you can get the net whilst up stairs
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Charlie King
(@charlietheking) reported
@virginmedia Still no response from you to these tweets, and I have wasted further hours failing to get through on the phone. Have I reached the end of the road now, where you just ignore me in the hope I won’t cancel my contract? Scandalous customer service.
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Nige to my friends
(@NigelGM) reported
@virginmedia HELP PLEASE - ive been round and around your web site and still i cannot find how to contact you directly - SEND HELP