Virgin Media Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Northolt, Harringay, Southwark, Hounslow, Ealing, Islington, Wembley, Epsom, City of Westminster and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Internet | |
| Hackney |
Wi-fi | |
| London |
Total Blackout | |
| Waltham Forest |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Tom Page
(@tompagenet) reported
from
Tottenham, England
@virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Steven Feldman
(@StevenFeldman) reported
from
Tottenham, England
@skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?
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liam
(@g4g02_) reported
from
Lambeth, England
can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ketan Parikh
(@ketu123) reported
@virginmedia can you stop lying on your status page…Broadband is not back since the outage this morning…Such poor service…
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Charlie Lamdin
(@charlesrlamdin) reported
@virginmedia "Tried"?! Is that what your customers have to do? I have to "try" to cancel, rather than just cancel, online, like I can do with EVERY other online account I have? Now you're suggesting I cut my losses of time already wasted and "TRY" printing and posting?? Unbelievable.
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Diana V 🇮🇹
(@Queenof_Speed) reported
@virginmedia Can I ask assume this is linked to the issue I have been having since midday today. Loss of catch up/on demand and same error codes as showing on service page?
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Bassinie
(@keirabassettgm1) reported
@virginmedia @BossyBoots49 I’m also having issues and can’t even access your website or anything to check? What’s going on??
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Ryan Hawkes
(@rhawkes11) reported
@virginmedia He’s just annoying me now. I’m now in the process of leaving completely. I’d rather give another company more money for better customer service
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lindyloo
(@cutler_linda) reported
2/3 @virginmedia @BBCWatchdog we were told by customer services that the new hub order had not gone through properly and needed to be ordered again……thus another wait. It finally arrived and was set up and plugged in. We haven’t noticed any improvement at all………………
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Shannon
(@shannxf) reported
@virginmedia It took 3 calls to get through to someone who could help, the 1st I was hung up on, 2nd the line went dead after 35 minutes, the third I was transferred back & forth multiple times & had to repeatedly justify why I was moving house? Happy I was calling to cancel my account!
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lindyloo
(@cutler_linda) reported
3/3 rang @virginmedia customer services 2day Natalie tried to help after trying all kinds of resets advised us there is a temporary issue with service their end. been told that previously & it will be fixed in 24hrs We are paying £90 a month inc Wi-Fi ??? Totally 💯 fuming……
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Cass 🐐♟🎬📙
(@Cass_Oakley) reported
Not even officially with @virginmedia yet and the customer service is already aeons better than my old provider. Annoyingly I don't remember the name of the lady on the phone but she was great.
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Paula Murphy
(@PaulaMu24581389) reported
@virginmedia For it too get lost again? I would like the complaints email address please. Probably for my complaint to get lost too