Virgin Media Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Hammersmith, Southwark, Uxbridge, Brentford, Barnet, Croydon, City of Westminster, Waltham Forest, Southall, Woking, Stanmore and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| Hammersmith |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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Nada Altobaishi
(@Nada_Altobaishi) reported
from
Ealing, England
@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
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scott Carson
(@scottCa91224316) reported
from
Hounslow, England
@virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
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赤羽マイク
(@maiku_akahane) reported
from
Kensington, England
I feel down as my @virginmedia internet.
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Graham
(@GR4_H4M) reported
from
Epsom and Ewell District, England
@radale @virginmedia Extremely! Possibly the WORST company I’ve dealt with..... and even after all that they still didn’t cancel the contract!
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!
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Ciaran
(@Ciaranfff) reported
from
Southall, England
@virginmedia fix my wifi you *****
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Chris Fields
(@FieldsyUK) reported
from
Chorleywood, England
@ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
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Roy Pio
(@RoyPio1) reported
from
Southall, England
@virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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char
(@korsupairo) reported
virgin media do u mind not going down when i’m already struggling to get onto ow2
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Stevie
(@Mitsuri_266) reported
@virginmedia bro why your internet going down, once again?? Especially on Overwatch 2 day >:(
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TheWullyB
(@thewullyb) reported
@CPFC_Fleming88 @virginmedia Virgins having problems across the country mate. I'm in Glasgow and mine, the neighbours and my mate on the other side of Glasgow has all gone down. Their service checkers a pile of shite as well.
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domineeek
(@domineeektwitch) reported
@Zelonius @virginmedia Winds me up, try and speak to them & their customer service is shocking
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Pip🦊
(@sleepie_fokse) reported
Got down to 500 people ahead of me in the Overwatch 2 queue and then Virgin Media crashed. Back up to 40000 now. Welp
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Alice
(@Alice10039678) reported
Of course @virginmedia WiFi is down again. Can’t even check the status on the website because it’s glitching and keeps showing errors. This is such a constant thing now. Can’t wait to move flats, will never be using Virgin WiFi again
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Kev Lawson
(@Edit_Kev) reported
@virginmedia Internet gone. The site to check the service doesn’t work either.
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TT9 Raza
(@RazaOnYT) reported
Big 1GB internet speed but Virgin Media is still ******* ****. Useless ******* tw4ts don’t even bother responding to this tweet tryna help
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Em🎃
(@EmmaLouisePlays) reported
Virgin media outage again🙄happening way too often now
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SOX
(@SoxOnYT) reported
Never again will I say "that tastes like promotion!" In a clubs game during the 79' minute, smh @virginmedia horrendous!