Virgin Media outages and service status in Brentford, England

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentford, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Kensington, Hounslow, Wandsworth, Ealing, Brentford, Hayes, Wembley, Kingston upon Thames, Northolt, Twickenham, Greenford, and Isleworth.

City	Problem Type	Report Time
Southall	Wi-fi	14 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Kensington	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hounslow	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

• 
  John carroll (@Johnboy82903002) reported 3 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 4 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  GeorgieCox (@SkyFlier6981) reported 6 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Gabor (@GaborPfalzer) reported 15 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 21 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Guy Dorrell (@guydorrell1) reported 22 minutes ago from Wandsworth, England

  Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

• 
  Yessi Bello-Perez (@yessibelloperez) reported 23 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Snatch (@U2Gorilla) reported 29 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Deano (@Deano1969) reported 31 minutes ago from Wandsworth, England

  @virginmedia please sort your systems and processes out. I was due a call yesterday to discuss a complaint. Only to not receive it and for you to replicate the same error. #virginmediadown

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 31 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  John carroll (@Johnboy82903002) reported 31 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Rana Rahman (@ranaraptor) reported 35 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 38 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Tim Hole (@TimHole) reported 42 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 46 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Gabriela Lungu (@GabrielaLungu) reported 46 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Jack Robinson (@JackEORobinson) reported 48 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 50 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  VM (@BowTieMendoza) reported 51 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Phil 🇺🇦 (@PhilPhenom) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Adams (@StevenAdams2) reported 10 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  Mountain Walker 🏔 (@percesonator) reported 13 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  Paddy Sweeney (@PaddySw99745534) reported 14 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Ed Jones (@edujones14) reported 18 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Virgin Media News (@VirginMediaNews) reported 20 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  DC (@dc250705) reported 21 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Virgin Media News (@VirginMediaNews) reported 22 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  LGWLGWLGW (@lgwlgwlgw) reported 23 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Alexander Battine (@TimeLord09) reported 26 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 28 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.