Virgin Media Outage Report in Brentford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Enfield Town, Wembley, Hackney, London, Harringay, Finchley, Croydon, Harrow, Islington, Southwark, Mitcham, Northwood, Bermondsey and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Enfield Town |
Internet | |
| Wembley |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
-
Justin Ho
(@justinctho) reported
from
Richmond, England
@virginmedia tv not working in the TW2 area
-
Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
-
Köksal A.
(@koksal) reported
from
Richmond, England
@virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
-
Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
-
Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
-
Nicolò Arena
(@nicoloarena) reported
from
Hackney, England
@virginmedia No, thanks. I need to cancel ASAP
-
Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
-
Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
-
raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
-
Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
-
Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
-
JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
-
Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
-
tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
-
gracieface
(@GracialNation) reported
from
Hackney, England
@virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron
(@BcfcMaddocks) reported
@virginmedia Not sure if you’re winding me up. Your internet does not work. Please don’t tell me there’s maintenance issues like there has been the last 3 years apparently
-
Dan Clarke
(@danstagger) reported
@virginmedia Yes I have both both requested my landline be moved over and requested the number be moved. I did that on the 2nd of Feb. My new service starts on the 14th and I asked for my Virgin service to end on the 21st to ensure continuity of service.
-
Paul Dixon
(@daddydikko) reported
@virginmedia TiVo box has a menu then nothing then a picture but no sound then sound no picture … your test service says reboot done that 100 times
-
A.Poole
(@Blacksheep1032) reported
@virginmedia No it was a planned power outage for essential maintenance by the power company in the BS30 area which will happen again on the 18th
-
Bappi
(@Bappi37800092) reported
@virginmedia These are 3rd party extenders. I had similar issues a few months ago. Also the Virgin media signal keeps dropping on and off. I turned the router on and off and even pushed the reset button
-
ˡˡEl¤n Ϻᥙᴤк̶̶̶̶̶̶̶ ̶̶̶
(@Snipexx_HD) reported
@virginmedia you lot are ******* horrendous. My internet’s been down completely since Thursday. No contact, no updates, nothing. You claim you’re working to fix something, but nothings changing. Fix tf up
-
Bappi
(@Bappi37800092) reported
@virginmedia Well then why does the virgin router signal keep dropping on and off? Surely you are accountable for that? This happens after every couple of months. I don’t want to do a wire test. I need the wifi as was
-
Alex Murray
(@alexmurray12) reported
@virginmedia another evening of horrendous service! Please tell me what evidence I need to get out of my contract because this is literally theft, you are taking my money and I’m getting nothing but trouble in return #virginmedia #virginnomedia #
-
ian ‘storm’ b
(@xStormxBringeRx) reported
The worst thing about having to reset the PC is reinstalling the games & apps. Thank f*ck for Gig1 internet #virginmedia
-
Darren
(@iDGMxD) reported
@virginmedia Disgusting service, paying for m350 and getting 6mbps at best! Tried webchat and it tells you to reset the hub, like i havent tried that, then when i test my equipment online apparently nothing is wrong? 6mbps instead of 350? Oh believe me there is something wrong.