Virgin Media outages and service status in Brentford, England

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentford, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Hounslow, Hayes, Richmond, Ealing, Feltham, Kingston upon Thames, Wandsworth, Kensington, Southall, Greenford, Northolt, Brentford, and Brent.

City	Problem Type	Report Time
Hammersmith	Wi-fi	2 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Total Blackout	17 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	TV	1 day ago
Hammersmith	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

• 
  Phil 🇺🇦 (@PhilPhenom) reported 1 minute ago from Kingston upon Thames, England

  @virginmedia all my services are down again in the KT5 area. Anybody else experiencing problems?

• 
  Sofia Hayat (@sofiahayat) reported 2 minutes ago from Wandsworth, England

  31 mins on the phone to virgin media...noone has solved the issue.. I just want to leave the service now..paying £98 pcm for no service.. I just paid fir June and I have no broadband for 3 days. @virginmedia #virginmedia

• 
  Charbster (@charbster) reported 8 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Snatch (@U2Gorilla) reported 9 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Tim Plumb (@timplumb) reported 9 minutes ago from Wandsworth, England

  @virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”

• 
  Gabor (@GaborPfalzer) reported 11 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 11 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Rana Rahman (@ranaraptor) reported 11 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 12 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Snatch (@U2Gorilla) reported 13 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Gabor (@GaborPfalzer) reported 18 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Gabor (@GaborPfalzer) reported 26 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 35 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Stephen Reid (@stephenpaulreid) reported 36 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Nia Wyn Thomas (@niawynthomas) reported 37 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Gabriela Lungu (@GabrielaLungu) reported 38 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Phil 🇺🇦 (@PhilPhenom) reported 42 minutes ago from Kingston upon Thames, England

  @virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband

• 
  Staffora (@staffora) reported 42 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  John lumb (@Johnlumb67) reported 50 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Ravinder Judge (@judge_ravinder) reported 54 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@Trebor0501) reported 3 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  AnnieGE2 (@AnnieGE2) reported 6 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  Dollynoocat (@dollynoocat) reported 7 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  mec337 (@mec337) reported 9 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Steve Justa (@SteveJusta) reported 13 minutes ago

  @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on

• 
  ja (@JaimeA330) reported 16 minutes ago

  @virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting

• 
  Neil (@NeilOMahoney3) reported 17 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  John Thomson (@JohnTho10402150) reported 18 minutes ago

  @EdnaKrabapple1 @virginmedia I'm just keen to know when I, and others, will get BBC 3 and 4 back because they have been lost since yesterday's outage.

• 
  Bella Ciao (@Bella_Ciao_Free) reported 18 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Chris (@COOPSthereitis4) reported 21 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?