Virgin Media Outage Report in Brentford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Camden Town, Croydon, City of Westminster, Barnet, London, Enfield Town, City of London, Islington, Southwark, Paddington, Tower Hamlets, Bushey, Greater London and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Camden Town |
Wi-fi | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| Barnet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia Been on call and waiting for 15 minutes. Very poor
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JWL
(@JamesWalkerLyon) reported
Another Virgin Media Broadband outage in Blackhall EH4. 3 in as many days. Useless!
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Lubo Lubo Lubo
(@Jimmycotter80) reported
@virginmedia hi is there any wifi issues in the G81 area in clydebank
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Mark Williams
(@MarkWil67821872) reported
@virginmedia I’ve tried both and which ever option I choose I don’t get a real person, I have major problems with broadband to the point it’s affecting my partners job and trying to speak to someone is proving impossible
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Mark Williams
(@MarkWil67821872) reported
@virginmedia how do I actually get to speak to a real person instead of a very unhelpful chat bot via the website and a telephone service that’s worse
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Sarah Wiseman
(@sarahwisey) reported
@virginmedia Also, that link isn’t working or recognising my password or username (the one I’ve used to sign in via the link in the email I was sent - edge worked, but not chrome) so I cannot see if there are outages - it’s also been poor since we installed it
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Tony Farmer
(@TonyFarmer13) reported
@virginmedia So it has taken you 6hrs to tell me that. What about webchat with Lee who raised the case, or let me guess, he is not in the office AGAIN. Does it not bother you that everyone can see the utter contempt in which VM. treat clients? A communications company that can use phones ffs!
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LGK Music 🇯🇲
(@LJ_King) reported
@bertmanbenji @virginmedia They’ve never stopped
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia internet has gone off around this area at NE28......AGAIN! Nothing on the service status page....then again hardly surprised as its hit or miss when that gets updated.
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KSM
(@Darcysgirl) reported
@virginmedia No they didn’t. I really don’t know what else to do? It’s ridiculous that I actually can’t get anyone to help me
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GJM
(@zombie_apoc1) reported
@virginmedia Hi Gareth I certainly will. I’m waiting for someone to reply to my last message because I still feel being charged for 1GIG since the start without the service is unfair. Why should I be liable for £180 when I rarely had full internet and when it was working it dropped constantly