Virgin Media outages and service status in Brentford, England

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentford, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Wembley, Southall, Hounslow, Brentford, Wandsworth, Kingston upon Thames, Brent, Brent, Paddington, Hayes, Greenford, Feltham, and Ealing.

City	Problem Type	Report Time
Hammersmith	TV	48 minutes ago
Northolt	Internet	1 hour ago
Northolt	Internet	24 hours ago
Hammersmith	Internet	1 day ago
Wembley	Internet	1 day ago
Southall	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 4 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Sofia Hayat (@sofiahayat) reported 4 minutes ago from Wandsworth, England

  Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them

• 
  Snatch (@U2Gorilla) reported 10 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Ravinder Judge (@judge_ravinder) reported 17 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 18 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  Kwame Gyamfi (@Kwame916) reported 22 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Jeff Brown (@fadermonkeyking) reported 26 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Alessandro Ferrara (@iamAleFerrara) reported 27 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Ravinder Judge (@judge_ravinder) reported 30 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Jack Robinson (@JackEORobinson) reported 32 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Ravinder Judge (@judge_ravinder) reported 34 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Paul Griffiths (@PaulG_Lon) reported 34 minutes ago from Wandsworth, England

  @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

• 
  John lumb (@Johnlumb67) reported 37 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Stephen Champion (@Champs707007) reported 38 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Snatch (@U2Gorilla) reported 40 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  Gabor (@GaborPfalzer) reported 50 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 53 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Sofia Hayat (@sofiahayat) reported 53 minutes ago from Wandsworth, England

  @virginmedia BT allow you to stop your contract immediately if they do not provide the service paid for. Your customer service is atrocious. My business has suffered, I paying to use my mobile Internet instead of my broadband and I cannot finish my masters assignment as I have no internet

• 
  Muloongo Muchelemba (@muloongo) reported 56 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Kwame Gyamfi (@Kwame916) reported 57 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 3 minutes ago

  @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Chad (@finatics999) reported 12 minutes ago

  @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

• 
  Emma Thompson (@emmathompy) reported 14 minutes ago

  @virginmedia I've also tried to call your customer service helpline but it doesn't appear to recognise my account number so I can't even get through to anyone!

• 
  not jay (@notjay92349724) reported 14 minutes ago

  @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…

• 
  RAT PT 01 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Dekka_44) reported 14 minutes ago

  Lost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.

• 
  MARK KIRK (@kirkycando) reported 15 minutes ago

  @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

• 
  AM (@itsmeitsmeandy) reported 16 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  CrankyGeek (@pepetideo) reported 16 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Martinayres65@outloo (@Martinayres65o1) reported 18 minutes ago

  @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it