Virgin Media Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Belsize Park, Hanwell, Camden Town, Islington, Harringay, Hampstead, Barnes, Kensington, Wembley, Croydon, Hounslow, Southwark, Epsom and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Belsize Park |
Internet | |
| London |
Internet | |
| Hanwell |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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ross
(@wantrealtruth) reported
from
Hounslow, England
@virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Whittle-Hall
(@jameswhittle91) reported
@virginmedia Nope, just bizzarely never had my phone line switched on
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Matt Knight
(@MattKnight__) reported
@virginmedia Yes you can update your service tracker to show that there’s an outage. At present it says there’s not
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dave
(@davebriggs63) reported
@virginmedia I hate your company with a passion. You have broken me and ruined my children's Christmas....... They are not going to be able to use there presents until we have internet. Absolute joke of a company
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LordClutters
(@LordClutters) reported
@AskNationwide Im sure you have a lame poem about not getting stressed despite you leaving us bereft of payments both in and out. I’ve been with you for years, recommended you, and yet today your response is worse than virgin media - the benchmark of **** service. #disgraceful
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Dukeleto70
(@dukeleto70) reported
@virginmedia @oraclematt Oh dear what poor customer service @virginmedia surely your T&Cs need to be adjusted to take account of home moves to areas that YOU have not yet decided to provide a service to!
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Joe
(@Boycey_Boy) reported
@M3lanieJC @virginmedia @SkyUK Maybe just stick to free view? … I’m paying near a £100 and never watch it …
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PAT WEBB
(@nan2thou) reported
@virginmedia It affects the tv & often the internet. It’s usually in the EN1.2 & 3 areas mostly. VM need to up their game if they continue to charge for a overpriced poorly run service.
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TashaTweets
(@TweetsbyTashaS) reported
@virginmedia The miscommunication is so poor pls check the file, im just going round and round and now im getting threats of being charged £40 for the wifi box. BN11 1UH.
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Diana Pavel
(@dianaisadina) reported
@virginmedia are there any known issues with Wifi in Kilburn? My wifi stopped working today and the router is flashing green
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Richard Sambrook
(@sambrook) reported
@virginmedia (PS and any refund or compensation depends on you recognising I am not getting a full service for 48 hours +. Your customer assistant says there's a problem, your website says nothing wrong...I wonder which the refund depends on?)