Virgin Media Outage Report in Brentford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brentford come from postal codes TW8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Watford, London, Tower Hamlets, Feltham, Hackney, Southwark, Acton, Harringay, Camden Town, Ealing, Woking, Epsom, Islington and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Watford |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
-
Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
-
Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
-
Justin Ho
(@justinctho) reported
from
Richmond, England
@virginmedia tv not working in the TW2 area
-
Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
-
Köksal A.
(@koksal) reported
from
Richmond, England
@virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03
-
Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
-
Nicolò Arena
(@nicoloarena) reported
from
Hackney, England
@virginmedia No, thanks. I need to cancel ASAP
-
gracieface
(@GracialNation) reported
from
Hackney, England
@virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.
-
tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
-
raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
-
Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
-
Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
-
Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
-
Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
-
Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Golferstuart
(@Golferstuart) reported
How do I cancel an engineer visit please? @virginmedia
-
CAIS Files 💙
(@CAIS_Files) reported
@virginmedia I can access the internet, but can’t access my work internal network - I can connect if I use a hotspot from my phone
-
MG
(@mg_mg79419759) reported
@virginmedia No internet in Derby, is this a known issue?
-
💖Stephanie💖
(@stephwillbye_2) reported
@virginmedia Yes I have, I agreed £45 due to all the trouble we have had and that’s why one of your staff members said that price so you don’t then go and take 115 and no it’s on the floor
-
Jason mead
(@Jaymead109) reported
@virginmedia I had 25mbps up to 48mbps download speed on my xbox now even with a new console I'm on 4mbps its ridiculous. You are just empty promisers your apparently fixing it all the time but in reality you dont you tinkered with it and now we have **** all.
-
john butterworth
(@butterworthj1) reported
@virginmedia An approx date of 7th September which would mean 9 days of various interruptions of my service? Do you really think this is acceptable? Having to restart my hub everyday in the middle of watching programmes?
-
Jason mead
(@Jaymead109) reported
@virginmedia The thing is the fact you have been slower than a bloody snail I've been having the issue since end of july in fact yesterday was my birthday and my internet is so bad my download speed is less than 4mbps which is pathetic. Everytime we contact you you always say theirs an issue.
-
💖Stephanie💖
(@stephwillbye_2) reported
@virginmedia Nope, we got the £45 price cause of the trouble I’m having with my WiFi which still isn’t working correctly, was promised a manager would give me a call back by the end of yesterday yet nothing, also got told the extra I paid last month would cole@off this months yet it hasn’t
-
Jason mead
(@Jaymead109) reported
@virginmedia There is no actual help like an engineer or technician to fix my wifi theres no discounts on what we are paying a month whilst getting absolutely **** for it there is a bare minimum and you cant even provide it. I'm not being funny but when we joined you we had lovely internet
-
bizmobile
(@InfoBizmobile) reported
@virginmedia Tried resolving an issue this morning and now the call has been cut off. The whole process of dealing with you has been an absolute nightmare. Phone not delivered, forced onto WhatsApp to chat. Not surprised lines are busy.