Virgin Media

Virgin Media Outage Report in Brentford, Greater London, England

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The latest reports from users having issues in Brentford come from postal codes TW8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brentford, Greater London, England 05/06/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Ealing, Croydon, Mitcham, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Paddington, Kensington and Holborn.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia Question: Why is your customer service so awful?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • JXMSZ JW (@JXMSZ) reported from Croydon, England

    Is everyone’s Virgin Media internet still not working?

  • ReedGooner 🔴📖⚪️ (@ReedGooner) reported from Croydon, England

    @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Famararara Famara thomas (@Famararara) reported

    @virginmedia It's now been rectified this morning. But broadband was out from around 2pm yesterday. The service outage showed there was a problem in the area

  • AlexLewis93 Allie (@AlexLewis93) reported

    I’d honestly have an easier time watching The Morning Show on my phone using 4G than trying to watch it using @virginmedia at this point. Useless service sometimes.

  • BlinkingLovely Blinking Lovely (@BlinkingLovely) reported

    @virginmedia Virgin media happy to promise anything to stay whilst yr in yr calling off period. But once you in the actual contract & cancellation would cost the customer retract any offers. Calling you a liar!! Avoid this company, at all costs Virgin Media can not be trusted.

  • Hennaab26 Henna Butt (@Hennaab26) reported

    @virginmedia genuinely sick and tired of this nonsense. Can’t even get hold of someone to cancel and end this nightmare.

  • leslatham83 Les Latham (@leslatham83) reported

    @virginmedia everything I try to log into the app it says "session has expired" I need to get in to cancel my contract before it roll-over and starts again at a higher price.

  • JoMiles81 JM 40 (@JoMiles81) reported

    @virginmedia It’s now saying Today at 12.00. I am so angry. My son is on school holidays with no tv or internet..my daughter can’t work from home neither can I…my husband can’t do any work online…this is unacceptable and I will be calling for compensation or cancel…

  • hilary_lomas Hilary (@hilary_lomas) reported

    @virginmedia I am not going to a new provider. I just want to cancel. I no longer require the number or SIM.

  • lucia1806 lucy (@lucia1806) reported

    @virginmedia Thank you for responding . However after so many hours of trying to repair the issue surely there must be an indication of what the actual problem is. Also maybe Virgin need to renew cables rather than repair ones that have been laid god knows how many years ago.

  • Matt_2164 Matt⚒️ (@Matt_2164) reported

    @fdkin1 @NepentheZ I’m using the virgin media box as the router, and the cable is the same one I’ve used for so long, never had any issues like this on any game

  • JezTodd Jez Todd (@JezTodd) reported

    @virginmedia @JezTod Yeah just email and just not connecting. Had earlier which have now disappeared and box says last updated Friday. Am reading on your timeline others also having issues