Virgin Media Outage in Bushey, Hertfordshire, England

Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover

Who needs a man when Virgin Media goes down on me everyday

@virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...

@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.

@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!

Hey @virginmedia, the internet is down again, has been for 8 hours.

@mservicedeals The only features available with @virginmedia is a life of misery. Awful service

@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.

@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

@virginmedia poor service, poor quality, shite company!! Continuously breaking down!!! I’m sick of it!!!!

@virginmedia @GripeO_Feed been with virgin media for a good many years, and their customer service has never been good. From trying to get through, to someone in a position to help. Will be extremely happy to end my contract with this incompetent bunch.

@virginmedia @jamie_miles97 Hi I’ve evening paying extra to my mobile company to get 4G data for hotspot during the 1.5 week when Virginmedia is down - would there be a way of compensation?

@virginmedia Your faults department is saying there is a new major outage in the W14 area due to faulty connections. They say it will not be fixed until at least 10 pm this evening. I am not a happy bunny!

@virginmedia What a useless "customer service" you have. I have been trying to get in touch re cancelling my contract. Polite but ineffectual person on the messenger side and stuck in a loop on the customer service number.

When @virginmedia is so intermittent it's unusable, then @ThreeUK does network maintenance that takes away the mobile back-up. A frustrating WFH week

When @virginmedia is so intermittent it's unusable, then @three does network maintenance that takes away the mobile back-up. A frustrating WFH week

@virginmedia Sadly no. I've checked downdetector and it seems like a lot of people are having broadband issues. But on the site it doesn't say a word about the issues you're having. I'll be calling in shortly, hopefully things can get sorted then

it would be nice if virgin media could provide good internet service for just one day

@virginmedia I also have a tipi link in sons room. Made no difference. Tv or Xbox will not connect. No issues previously