Virgin Media Outage Report in Chalfont St Giles, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont St Giles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Chalfont St Giles, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Wembley, Chesham, Borehamwood, Slough, Bushey, Isleworth, Watford, Radlett, Hemel Hempstead, Hounslow, Northolt, St Albans and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Ealing |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chalfont St Giles, England
Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia who gives a ****. sort your shitty service out
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Gunn
(@ColinGunn1960) reported
@virginmedia And still no landline and I am expecting a medical call 🤬 appalling service from @virginmedia not even returning messages now. They would be right on the case if I owed them money. Time to find some other more customer provider with a higher degree of customer care.
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Melanie Derricott
(@MelanieDerrico1) reported
@virginmedia I've tried and it's not working
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Louise Gould
(@Lougou76) reported
@virginmedia Yes thats the issue, we cannot speak to anyone. My husband had to put in details 5 times only to get a bot back saying we will be called on 19th December. The boxes are constantly crashing picture is useless and remotes are broken. Just need replacenents.
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CeeTee007
(@CeeTee007) reported
@virginmedia Any news on what's happening with the broadband fault in LS15? Three updates since yesterday afternoon pushing the expected time to fix now to 4pm. I'm not convinced. Would be good to have an update on a) the actual fault and b) the actual time to expect. Thanks.
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Phil Wood
(@CoachPhilWood) reported
@virginmedia Thanks for the lack of helpfulness. What is the point to having social media? For a ridiculously large multi-million pound company I can't help but think this is a farcical level of service. Why don't you DM me? I believe you should know how you do that and ask for my details?
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Andy Gibson
(@nwex) reported
@KeexPeex @virginmedia Same here. Had a new business leased line installed in August, still doesn't work properly.
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Tech N food
(@PeterHarar) reported
@virginmedia Also who has these days everything wired how ami suppose to wire my gadgets even my MacBook doesn’t even have the Ethernet port anymore. I had Three 5G internet never ever had any problem.. My next door neighbour got Sky internet if I log to that I get faster speed.
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Ross
(@BamRossyBam) reported
@virginmedia We only have your fibre internet and it just drops when it wants. Yesterday was off for hours. Like why am I paying for faulty services?? And then never any acceptance it's you or compensation. It really is poor disgusting customer care.
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Louise Gould
(@Lougou76) reported
@virginmedia Its not, our boxes are very old we would just like to have the technology we are paying for not a box over 5 years old. Sorry but this is ridiculous why when a customer requests a replacement is it then up to you to tell me whats wrong. Thank you.
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Benja
(@benjaland) reported
@virginmedia 2/2 I chased the MiFi dongle I was promised last week; the order didn’t go through because of a technical issue. ‘Jane’ told me she couldn’t order one now because it was showing out of stock. I’ll have to call again tomorrow to see if she managed to order one tomorrow.