Virgin Media

Virgin Media Outage Report in Chalfont St Giles, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chalfont St Giles, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chalfont St Giles, Buckinghamshire, England 09/27/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chalfont St Giles, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Ealing, Wembley, Maidenhead, Watford, Uxbridge, Northolt, Stanmore, Southall, Richmond, Ruislip, Slough, Marlow and Brentford.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chalfont St Giles, England

Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh

  • aphethean Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia I would just like to Get the service I pay for ... that would be phenomenal

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??

  • _georgey george (@_georgey) reported from Richmond, England

    Obviously never got a response from this @virginmedia

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @bigname81 @virginmedia 22 months of the same issues

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested

  • FaintVlogger Sam Blackmore (@FaintVlogger) reported from Harrow Weald, England

    Big up @virginmedia gone down in the Harrow area...

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @virginmedia Morning, just been through the link above and really unhelpful service. Telling us to do things that we've already done (pinhole reset etc), telling us that it's fixed the speed, when we're still getting no faster than 100 on a wired connection, and about 10 on WiFi.

  • domroch Dom (@domroch) reported

    @virginmedia hi receiving this message when trying to login since yesterday lunchtime Your mailbox is not available at the moment. Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices. please help

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @virginmedia Can we arrange for an engineer or something to come out and look at our issues? Because we're getting nowhere near the speed we're paying for.

  • stuart_stares stuart stares (@stuart_stares) reported

    @virginmedia terrible customer service having called Virgin Media 5 times this week and followed their advice on how to change the name on our account I am now being overcharged £102.60!

  • chrisnevo chris nethercott (@chrisnevo) reported

    @virginmedia @richardbranson @MartinSLewis disgraceful virgin media lying to new customers and treating them like ****. Been waiting since 5th November for installation of broadband, keeps being delayed

  • stephenj159 Stephen J (@stephenj159) reported

    @virginmedia Just received a bill, how can I be charged an early disconnection fee when I was on a rolling contract? Also, your final bills are terrible. It's making out that I missed a payment at the beginning of the month, but you never tried to take anything by direct debit??

  • Nathan04117131 Nathan (@Nathan04117131) reported

    @virginmedia Hi John, I have already asked for a complaint to be raised over the phone and escalate it to a manager (as per your website instructions) but I have never been called back as promised. Does this mean my original complaint was not logged as promised?

  • gman21 gman (@gman21) reported

    @virginmedia can someone help with a bill question please. Change my package a few weeks back but bill has come through at old price. Thanks

  • sadiebaby_xx SADEYO♡ (@sadiebaby_xx) reported

    @virginmedia Bad. Everyday bad. And still bad today honny x

  • varundewan81 varun dewan (@varundewan81) reported

    @virginmedia how can your broadband have issues every second day? Just day before net was out for 8 hours and now again not working - Bromley area