Virgin Media Outage Report in Chalfont St Giles, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont St Giles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chalfont St Giles, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, High Wycombe, Hemel Hempstead, Wembley, Watford, Borehamwood, Maidenhead, Uxbridge, Northolt, Hounslow, Ealing, Richmond, Harrow and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chalfont St Giles, England
Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
We are in a holding pattern on the phone with @virginmedia to speak to an actual human about our not working WiFi. How long will we wait for to actually get through to someone. #CustomerServiceFail
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
So apparently @virginmedia has a massive issue and we and many others have been told it won’t be working to 29th November. They won’t update the app or their site to reflect this, their twitter team here are not be honest about what is clearly a big problem. #CustomerServiceFail
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Supermike
(@Supermi28039949) reported
@virginmedia Yep I keep checking and it keeps saying its down in my area. That's now since Saturday night. With no fix in sight. No hard wired no WiFi nothing. Alexa can't even talk. Not to mention my boiler works via WiFi which means I can't even turn my radiators on to dry my work cloths.
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Ol silverback
(@blue5456) reported
@virginmedia No what team sales team all you tell us is we've got too many connections,I've asked for an updated box as our box is now over 3 years old and have been told it's coming,so is christmas singnal requires boosting since you removed the mintey hill tower your service has been CRAP
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Marc waters
(@Marcw1708) reported
@virginmedia how come it’s a rarity when the internet actually works? Up and down more than a yo yo this thing and you’re promising 500mbps? I’m lucky if I get 50. Absolute joke, how you going to sort it out?
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Jay
(@ValiantVilla) reported
@virginmedia Says there is no issue as usual. Same old crap
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia Because of your slow response to fix my issue, my son is struggling to connect to zoom for his school tutor and my wife can't do her work/ home study as Internet keeps dropping out. Still no contact regarding my complaint .
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Steve Pouncey
(@Steveo67) reported
@virginmedia So I don't know if she has made a mistake ... I am just the customer
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Mia🎅🏽🎄
(@MiaCovington) reported
@virginmedia my self-install set was meant to be delivered today but nothing has turned up, no dispatch email or anything from a courier - help please! Thanks 🙏
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Jones81
(@jones81efc) reported
@virginmedia Forget it waiting 3 days and nothing. You contact me am your customer 🤡
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felix mccann
(@felmcc) reported
@virginmedia I haven't rang them about it cause I checked the update on the support. I'll try again later see if it's back cause I don't have time to wait in the queue at the moment, seems there is long waits cause of issues been had. Thanks for the help
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Bev Jay
(@BevJay_) reported
@virginmedia please hurry up and sort the issues with Netflix. Keeps saying restart membership but when I try it just says "oops something went wrong try again later". I pay through my account with you! Very annoying!