Virgin Media Outage Report in Chalfont St Giles, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont St Giles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Chalfont St Giles, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Slough, High Wycombe, Ealing, Southall, Harrow, Wembley, Uxbridge, Sudbury, Stanmore, Hemel Hempstead, Northolt, Maidenhead and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chalfont St Giles, England
Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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Mihir R Benison
(@misterBeno) reported
from
Harrow Weald, England
@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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Devon Geiger Hyde
(@DevonGeiger) reported
from
Richmond, England
@virginmedia Service is appalling once again. Internet has been down for better part of an hour, what’s the excuse this time??
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eoin Hurst
(@eoinhurst) reported
@VirginMediaIE thanks for that txt threatening to cancel my account in 48hrs due to one late payment. It’s nice that you ‘understand that these are challenging times’. A shame I can’t speak to you outside my 8-6 working day to make my complaint. #VirginMedia #Useless #Cancelled
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Lisa Cooper
(@lisalulabelle75) reported
Is there anywhere that gives worse customer service than @virginmedia 😡😡😡
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griptapebeercan
(@griptapebeercan) reported
My @virginmedia broadband was down this morning for a couple of hours. Which made me think - I’ve worked from home for over 2 years, and that’s only the 2nd time it’s happened. So 2 very small windows of time in over 2 years, I think that’s pretty damn reliable! Good work! 👍
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Andy Hawkes
(@namboozle) reported
@virginmedia Nope - I don't have the time to work through your backwards customer service phone line
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Andy Hodges
(@Andy_Hodges_UK) reported
Dear @virginmedia, please supply a telephone number to call for support with land line issues. Noting on your website, even under "Contact Us" and the help pages just take you round in ever frustrating circles! Thanks.
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Gemma Redford
(@GemRedford_FMN) reported
@Rachel_FMN @virginmedia We sacked them off. Hours and hours on the phone every time there was an issue. Trying to cancel even worse. Even when we returned the equipment they didn’t turn up for it then said they were going to fine us!! Jokes. Plus I’m over £1000 a year better off now too! Xx
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The Service Guy
(@CTSIan) reported
@virginmedia I already did & got told by two members that I was an idiot for complaining about fiber (which I don't have) so I've given up on that. :(
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Kimberlee
(@Kimberlee120) reported
@virginmedia Yes as been issues at least once a week lately. Picks up my account to say there are complex issues. It’s getting more and more and my tv box and router are old now. The amount of times turned everything on and off! TiVo box so slow internet cutting out
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Jamie Thompson
(@jamietomo) reported
@virginmedia That is ridiculous! Your customer service is abysmal.
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ThisisPW
(@thisis_PW) reported
@virginmedia contacted today as we have a Wi-Fi issue where it needs a Wi-Fi booster. Apparently you want to charge us £5 a month extra to supply one Wi-Fi booster. Why doesn’t the system work properly anyway? I am paying for #broadband but cannot get it across our home.