Virgin Media Outage Report in Chalfont St Giles, Buckinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont St Giles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Chalfont St Giles, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Slough, Isleworth, Harrow, Windsor, Wembley, Bushey, Radlett, Watford, Northwood, Hayes, St Albans, Amersham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Ealing |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chalfont St Giles, England
Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:
-
Gary Deane
(@Dean_e1) reported
from
London Colney, England
@virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise
-
Shakeel
(@Shakeel655) reported
from
Slough, England
@virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
-
Martin Compton
(@mecompton74) reported
from
Maidenhead, England
@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
-
Marius Marco Fitness London
(@MarcoFitnessLDN) reported
from
London Colney, England
@virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!
-
Rafi
(@_Rafi93) reported
from
Harrow Weald, England
@virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).
-
Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
-
Jewmie
(@JamieSenitt) reported
from
Richmond, England
Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.
-
Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
-
Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
-
Shanil Kawol
(@ShanilKawol) reported
from
Harrow Weald, England
@virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.
-
Vimal Kataria
(@vim102) reported
from
Brentford, England
@sumitpatel84 @virginmedia Contact customer support or @Nickladwa
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
-
David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
-
Tariq Khan
(@TariqKhanOne) reported
from
Burnham, England
Day by day service standards are decreasing for virgin. #virginmobile @virginmedia
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
-
Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
-
Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Back
(@ARBack1) reported
@virginmedia You’re not listening. Your service is down in the whole area. When will it be fixed and how much compensation will I get
-
💜🟣Sandra Meunier
(@sandra_actress) reported
@virginmedia is it because im leaving next month that the service is non existent?!? Paying till the 7 July, I’d expect service till then ?!?
-
Mark Jones
(@_jonesmark) reported
Hey @virginmedia I’m having HD channel problems. Picture scramble and pixelation. Only seems to be with the Euro football sources. Adverts are fine (lol). Is this is a known problem ? Broadband is fine.
-
Garry Egan 🏴☠️
(@gazzahead) reported
I’d live to see some vulture fund buy virgin media Ireland.. watch them asset strip it snd **** em all out in the street … so they might understand what it feels like
-
clare madge
(@stacc99) reported
@virginmedia I have tried for the last 4 days to re connect our virgin TIVo following a house move, I’ve made a number of calls and been on hold for 40 minutes + each time only to be cut off constantly! We have wifi but NO TiVo at the new house! HELP!!!
-
Maeve McQuillan
(@Maeve_McQ) reported
VIRGIN MEDIA PLAYER IS DOWN #LoveIsland
-
Taylor
(@TaylorJP28) reported
@virginmedia If I click reschedule, it won't cancel the booking I've already got, will it?
-
Tarina
(@auroraphoenixtv) reported
@virginmedia To me even though I'm already paying €117 for your services... So pray tell why I should be responsible for another €50 just for your technician to come in unplug a cable plug in a new one and then say there is no issue. Yep been there before. The modem overheats and defo needs
-
Johnny Hamilton
(@SwissKrono_JH) reported
@virginmedia you’re service is so bad
-
Tarina
(@auroraphoenixtv) reported
@virginmedia The virgin website test network link doesn't actually work in Ireland. The speedtest do you really want to know the results of that today? Because I'm not sure 198mbs lives up to the gigabit speeds. Getting the equipment replaced requires an engineer's visit which is chargeable