Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Hemel Hempstead, Harrow, Aylesbury, Greenford, Hayes, St Albans, Berkhamsted, High Wycombe, Watford, Gerrards Cross, Hillingdon, Amersham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Dave Saunders
(@DavidoffDonut) reported
from
Hillingdon, England
On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Mihir R Benison
(@misterBeno) reported
from
Harrow Weald, England
@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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RobinShaw58
(@RobinShaw24) reported
from
Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Tigerfeet
(@Skibird217) reported
from
Hillingdon, England
@virginmedia asking yet again for help with my sim swap?? Anyone????
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rob matchett
(@robmatchett) reported
@virginmedia very disappointed. Called to leave our contract, very little objection handling. Received a call this morning and as soon as I mentioned I am not interested the guy rudely hangs up. Absolutely shocking service and call centre staff
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show me the sunshine 🌞☀️😘
(@lopinto1976) reported
@virginmedia I think the only way to resolve the issue would be to get a new router from Virgin Media with a different IP address fix to it otherwise I don’t think I will be watching Amazon Prime in my house in the foreseeable future
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Sarah Ransome
(@Sarah_Ransome) reported
@virginmedia hey @virginmedia .. we’re having landline phone issues in PL9 .. assume it’s a fault .. plse can you advise when it will be fixed ? Thanks
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Andy Hudson
(@martlet3) reported
@virginmedia Down again.. this time message says possibly till 6pm… 2 people trying to work from home.. bloody ridiculous 😡
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Michelle Singer
(@colourful1) reported
@virginmedia Trouble is, that page (which I'd looked at yesterday) places you in a similarly eternal loop to tye ones proposing to be helpful elsewhere on the site. It's not fit for purpose. Is there ANY WAY I can email?
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iamCStlouis
(@IamCStlouis) reported
Virgin Media is an unprofessional service. Making all my payments on time. Customer service offer help but very dishonest. Won’t allow me to speak to a manager@virginmedia
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Kelly
(@kellymcdev) reported
@virginmedia No not as yet because every time I call Tey say reset the hub and thats not a fix
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Kane Lucas
(@kaneyboyy) reported
@virginmedia Say on my network? What do you mean by this? I mean it just says “virgin” I only seem to get 2bars at home as well. 🥴
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Tracey Mills
(@traceymills18) reported
@virginmedia no internet in SK2 5XT reported why will it take until 3pm to fix massive inconvenience
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Steve Roberts
(@SteveRo72795678) reported
@virginmedia I go to forums if my dishwasher has broke down and out of service, I pay Virgin monthly, does that not include ongoing service and maintenance? Ive been with you 10+ years and im now looking into alternatives as I only need the internet.