Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harrow, Maidenhead, Amersham, Hemel Hempstead, High Wycombe, St Albans, Watford, Hayes, Uxbridge, Northolt, Ruislip, Marlow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
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Alex
(@alext87uk) reported
from
Watford, England
@virginmedia is there an issue with WiFi ? Currently have none in Wd18 area
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Godding
(@wendyandabbie) reported
@virginmedia still waiting for a manager to deal with my complaint from 29th Nov. Stuart Toms is apparently a manager and was meant to call me this afternoon. Any chance you could remind him!
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Dr.Crypto.Tony.PhD
(@Block101coin) reported
@keithTalent8 @LozzaFox @virginmedia You have none or you bought to late but either way you are poor. Goodbye I'm busy making my fortune BIGGER 👍
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Kumaran Masilamani
(@kumaran_rajesh) reported
@virginmedia @virginmedia Cannot reach out to support via telephone. It is instructing the same old steps until a factory reset. Can't even speak to a real person from your support team. How can you justify the price increase from next month then? #slowwifi #poorcustomersupport
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HUAN
(@he_740111675) reported
@virginmedia @Virgin Could you please explain why your helpline never go through, right after you increase the broadband price? Need to make a phone call to close the account, and yet the phone call never go through? ?
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Danni
(@Dannidan) reported
@virginmedia No I haven’t. Is there nowhere I can call? This is awful. My parents only have their landline. They are elderly and one is a shielder. They now have had no phone for 2days.
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KazKerr
(@KerrKaz) reported
BT cut thru our Virgin Media cable outside our home Sat morning, could not get thru 2 @virginmedia on phone, booked engineer online who came today & can't blow a new cable thru, now eternally on hold with customer service - homeschooling & working from home with no internet or tv
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EUK Hzrdie
(@74Hzrdie) reported
@zChigz @virginmedia ******* **** little ***** I hate them
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Bee 🍀💚 !!
(@celticghirl_bee) reported
@markpalmer84 @virginmedia @virginmedia I will 100% be going to Sky. As they know how to treat their customers and their customer care is a lot better. Pay less and get more! Can understand now why no one else I know is with yourselves. Shocking company. We'll see how long I will wait for a call back now.
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Josie Knight
(@josie_charlie) reported
@virginmedia Okay, we will keep trying. Hopefully we will get through to someone soon as I may be back onto you on here if need be. Please could you escalate our problem to someone though - for a new customer this is absolutely appalling 😞😞
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KOBBY ♌
(@terryowusu1) reported
@virginmedia can you please fix your WiFi?? Its terrible! My Internet's been off since last night ffs