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Virgin Media

Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Chesham Bois, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Chesham Bois, England

The most recent Virgin Media outage reports came from the following cities: Marlow, Hayes, Chesham, St Albans, Aylesbury, Greenford, Watford, Uxbridge, Beaconsfield, High Wycombe, Hemel Hempstead, Maidenhead, Northolt, Harrow, and Burnham.

CityProblem TypeReport Time
Marlow Wi-fi 3 days ago
Hayes Internet 3 days ago
Chesham Internet 4 days ago
Hayes Internet 5 days ago
St Albans Internet 7 days ago
Aylesbury TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chesham Bois, England

Latest outage, problems and issue reports in Chesham Bois and nearby locations:

  • georgehollandd
    George Holland (@georgehollandd) reported from Watford, England

    @virginmedia how is your name on planes when your Internet is this ****?

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

  • SteveDunn09
    Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • fevington
    Mike Fethers (@fevington) reported from Rickmansworth, England

    Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

  • retro_trance
    RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • chrisgreen
    Chris Green (@chrisgreen) reported from Hillingdon, England

    It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail

  • BeesWingedEyes
    Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

  • CazDigital1
    Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution

  • raymacuxbridge
    Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • raymacuxbridge
    Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • trsaanderson
    Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • Steve_Towner
    Steve Towner (@Steve_Towner) reported from Iver Heath, England

    Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?

  • ElliottVern
    Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • smoon_lee
    Simon Lee (@smoon_lee) reported

    @virginmedia Yeh, Are you wanting the account number? customer regereance? I can phone him and DM you

  • ciaramwa
    Ciara (@ciaramwa) reported

    @virginmedia Hi again, I’m having trouble requesting a replacement SIM card. I’m in touch via email however I need the SIM card ASAP and it’s still not been sent out. Please can you check my email??

  • Lee74623820
    Lee (@Lee74623820) reported

    @virginmedia Channel 151,152,153,155,185,186,445 on the 360 box pictures very poor quality but on my 360 mini it's fine

  • VickiB7
    Vicki Bradley (@VickiB7) reported

    @virginmedia good morning. How do I order a new remote control please? I can’t log into your website as it doesn’t recognise my details and when I try to get a new password it is saying I haven’t put in my security answers (when I have). Hope you can help please.

  • Bigtoe196
    tim (@Bigtoe196) reported

    @virginmedia @CarersUK Awful customer service, still chasing me for £76 I don't even owe, customer service won't even help because I don't remember my password, but gave all other details, this account was closed about 6 years ago, so how am I meant to remember my account num or password

  • robtongeman
    Rob Tongeman (@robtongeman) reported

    @vmbusinesshelp @vmbusiness your #**** #cablebroadband is #down for the sixth time in 2 hours again!!!! SORT IT OUT !!!!

  • brazier_stephen
    stephen brazier (@brazier_stephen) reported

    @virginmedia is all your overseas call centers, rude and incapable of taking critism. Surely there suppose to be customer facing, instead hanging up is the easiest option.

  • feyiIIumination
    ً (@feyiIIumination) reported

    >3 hours in queue >log in >typing smthn >internet goes down >another 3 hour queue. virgin media i am going to ******* GET you

  • abarton93
    Adam Barton (@abarton93) reported

    @virginmedia I am trying to access 'My Virgin Media' but my email and password is not recognised. I have tried to create a new account but Captcha doesn't work. Please help me access/create an account as nothing is working.

  • addyadds
    adam otley (@addyadds) reported

    @virginmedia is virgin media tv down in Sheffield s14 I have no channel