Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Hanwell, Watford, Hayes, Ruislip, Aylesbury, Greenford, Northolt, St Albans, Harrow, Amersham, Hemel Hempstead, Chesham and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia I would have assumed that would have put a larger team on it if it’s an area issue
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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Chris
(@carmadchris) reported
from
Hazlemere, England
@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Ruth Tibby
(@rugoldie) reported
from
Iver Heath, England
@virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike 💙 Please wear a 😷💙
(@mikesanuk) reported
@virginmedia The guy I spoke with had no idea and just said someone will visit within business hours! On the phone again speaking to Jane who is helpful but advised will speak to field engineer to call me back. I doubt it - thanks for telling me. Waste of day #poor #customersupport #useless
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Susan
(@Susan77335997) reported
@virginmedia I've just hung up the phone after being on hold for 55 minutes to your technical department...is that a record? Broadband not working....
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From A to B - a long walk
(@FromAtoBalongw1) reported
@virginmedia Seems that might never happen
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Nathan Wagstaff
(@Wagmire) reported
@virginmedia I have checked, your engineers are still trying to fix the problem. It’s definitely your end, not mine
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Court/ZervR
(@ImZervR) reported
@virginmedia You have been out and changed all of the connections, the only thing that hasn't been changed is the router which you were supposed to be sending me but you still haven't, I'm not wasting anymore time trouble shooting, you guys have tried and I have reset router about 50 times
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Mike 💙 Please wear a 😷💙
(@mikesanuk) reported
@virginmedia Appalling service again by you guys. Waited all day expecting an engineer visit, then they don’t turn up!
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Linda McGarvey
(@linda_mcgarvey) reported
@virginmedia Just spent 1hr37mins on the phone trying to get my broadband sorted out. Girl very helpful but unable to help with very slow download speeds. Unable to speak to a manager or make a complaint. When transferred to someone to help make a complaint,cut off! Livid!
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James Brennan
(@sparkly1968) reported
@virginmedia It’s saying no known issue so why if l am using two devices at the same time both of them are buffering all the time
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Ryan🏴
(@RyanBicky) reported
I only have two arch-enemies in life 1: @davidwalliams 2: @virginmedia **** them both
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Suny
(@Suny90045153) reported
@virginmedia intermittent wifi for the last 3 weeks. Cant get through to an advisor the online chat is terrible keeps repeating same post. Anyone got a contact number that you can speak to an technical advisor.