Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Hayes, Bushey, St Albans, Harrow, Greenford, Northolt, Uxbridge, Rickmansworth, Ickenham, Hemel Hempstead, Harpenden, Amersham and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MarikoRZ
(@RzMariko) reported
@virginmedia This site says they can’t check so I should give you guys a call. I have been calling to the customer service to know the most updated estimate fix time, which has been delayed from by 3pm on 14th to now 3pm tomorrow…. It’s been a week with no service.
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SullyZubair
(@SullyZubair) reported
@virginmedia Idk where to start tbh, it’s just shyte, can’t get signal half the time nd it disconnects more times than I do wudhu in a day. Can’t wait to change broadband
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RN7890
(@RN789090) reported
@virginmedia Intermittent line fault for the nth time. 12 hours and still not fixed. I need the WiFi for work... When will you fix it
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MarikoRZ
(@RzMariko) reported
@virginmedia Yes, I know there is a fault affecting the whole area. I spoke with the customer service reps and they all confirm the same thing. They all share with me whatever the latest info they have. The problem for me is it’s been 7 days and no resolved yet.
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Murray Sale
(@muzza38) reported
@virginmedia possibly the worst customer service over the phone I have ever witnessed. #poorcustomerservice #virginmedia
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Kristian C
(@KRS_C_) reported
@virginmedia Still waiting for the link for a chat. This is precisely what I expected from your customer service.
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Murray Sale
(@muzza38) reported
@virginmedia Too long on here. I’m trying to get a new deal and I’m moving house. You are supposed to be calling me back but never do. I’ve wasted 3 hours. Been cut off twice!!!
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Vitaly Khorri
(@khorrifnbr) reported
@virginmedia CAN U FIX MY WIFI I KEEP LAGGIN OUT OF MY GAMES REPLY NOW
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Jeus Abobo
(@JeusAbobo) reported
@virginmedia service is just **** in the RM1 area… or maybe it’s just my house but holy **** the lack of consistency from my broadband is pissing everybody in the house hold off
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Bharti
(@BhartiBkm10) reported
@virginmedia Hi AB, I’ve had very bad picture quality for over a year now, to improve that, VM suggested to increase broadband, I did that but still bad quality. On 14/4 I upgraded my package to the best broadband with a new hub, two 360 boxes, 2 mini boxes, more channel options eg, Disney