Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Northolt, Hayes, Greenford, Harrow, Ruislip, Watford, Amersham, Hemel Hempstead, Aylesbury, St Albans, Marlow, Bushey, Chesham and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Dwyer
(@snakecharmerb) reported
@virginmedia The problem has disappeared from the service page (just like last night), but there is still no broadband service here. What's going on?
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Tony is tired of this ****
(@GhastlyTony) reported
@virginmedia Seeing as I can cancel my contract without cancellation fees due to the price rise, I wanna cancel it. I've tried contacting your customer service team on the phone twice now only to be hung up on.
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Kate Smith
(@KatePinkSmith) reported
@SamHay @virginmedia Last time I called it cost me £40 using the 0345 number! So there’s no way of contacting for free for real support.
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Nomadabroad
(@nomadabroad) reported
@virginmedia after waiting for 1.5 hours on the line, the call line dropped…USELESS customer service team, USELESS wifi with UNRELIABLE speed. You should win the Nobel Prize for WORST customer service of the decade. i am done dealing with your uselessness
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Amber Hartley
(@ahxrt) reported
THANKS FOR CUTTING ME OFF🤬 @virginmedia Over 1 hour on hold! This is some kind of joke. I’m sick of your poor customer service. You have the cheek to keep increasing my bills too? @virginmedia sort it out or I straight up stopping my direct debit. 🤬🤬🤬
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Gaz
(@garrydcollier) reported
@TheAC_CFC @virginmedia Issue is I want SkySports and BT Sport..I've just done a price check and tbf I'm paying less than a new customer would. I don't mind price rises when necessary but the service is absolutely shocking
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Alan Slade
(@AlanSlade1) reported
@virginmedia 1hr and 34 minutes on the call. Sales department very polite but when I was cut off by service department. I have lost the will to live and will have to try again tomorrow.
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Sharon Potter🖤💛
(@ArlandriaLamb) reported
@virginmedia @richie_rich77 No Internet.... Again... mobile data poor so intermittent access to camera I need for my Mother. Internet on for 5 minutes, reboots, taking approx 10-15 minutes, comes back on for 5, then off again. This seems to be widespread across the country.
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Calum Gregson
(@CalumG02) reported
@virginmedia wifi is down for the second day in a row?? Haven’t told us anything?? Wtf is going on?
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Amber Hartley
(@ahxrt) reported
@virginmedia @chattyshaz1 Know the feeling, been trying to get through for 2 hours, they keep cutting me off and funnily enough ignored all my tweets to them. How can they justify increasing their customers bills when their customer service is none existent