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Virgin Media

Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Chesham Bois, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Chesham Bois, England

The most recent Virgin Media outage reports came from the following cities: Marlow, Hayes, Chesham, St Albans, Aylesbury, Greenford, Watford, Uxbridge, Beaconsfield, High Wycombe, Hemel Hempstead, Maidenhead, Northolt, Harrow, and Burnham.

CityProblem TypeReport Time
Marlow Wi-fi 3 days ago
Hayes Internet 3 days ago
Chesham Internet 4 days ago
Hayes Internet 5 days ago
St Albans Internet 7 days ago
Aylesbury TV 10 days ago

Community Discussion

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Virgin Media Issues Reports Near Chesham Bois, England

Latest outage, problems and issue reports in Chesham Bois and nearby locations:

  • nicmac_design
    nicole mcpolin (@nicmac_design) reported from Hillingdon, England

    @virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia

  • alisdairrmsmith
    Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia

  • groom_donna
    Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • debi_feltimo
    Debi Brown (@debi_feltimo) reported from Maidenhead, England

    @virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!

  • qshahawan
    Man of Vision (@qshahawan) reported from Hillingdon, England

    @virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.

  • jamanifin
    Toby Weston (@jamanifin) reported from St Albans, England

    @virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!

  • _M155Y_
    Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • JoshMayormaynot
    Joshua May (@JoshMayormaynot) reported from Hillingdon, England

    @virginmedia - 27 minutes on the phone to you to them be cut off! I have now been on hold for 34 minutes second time round so far. I have been on your app, but there are problems in the area; just want to find out why my phone is not working. Not feeling very like a VVIP!

  • LGBTSwift13
    𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England

    @virginmedia i don’t tend to Tweet at brands much, but i’m actually disgusted by your mobile team. my direct debit was cancelled, i wasnt told about it, and then my service suddenly stops! had to call to find out it was blocked because the direct debit was closed! unbelievable!

  • markblunden
    MarkBlunden (@markblunden) reported from Maidenhead, England

    @virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!

  • qshahawan
    Man of Vision (@qshahawan) reported from Hillingdon, England

    @virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.

  • LGBTSwift13
    𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿) (@LGBTSwift13) reported from Hillingdon, England

    @virginmedia they told me it was because my direct debit had been cancelled (not by me though) and that, as a result, my service had been stopped. i’m more shocked that you have the ability to shut down the phone of someone with a disability with no warning. no text, letter, call, email etc

  • Rochdale_Cowboy
    Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.

  • DonnyNo6
    Mark Donovan (@DonnyNo6) reported from Burnham, England

    @virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice

  • alisdairrmsmith
    Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

  • Darryl1712
    Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • debi_feltimo
    Debi Brown (@debi_feltimo) reported from Maidenhead, England

    @virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home

  • roballan07
    Rob Allan (@roballan07) reported from Maidenhead, England

    @virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.

  • roballan07
    Rob Allan (@roballan07) reported from Maidenhead, England

    @virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.

  • DEJPett
    Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LesHappyFrogs
    Marie Diligent (@LesHappyFrogs) reported

    @virginmedia Now I receive plenty of texts In 14 seconds I have received 8 texts. 4 times to say : Hold fire. We're getting you connected 2 times to say you store the conversation 2 times to ask me what service I want to be connected... Being abroad I pay for each of the text.

  • tonyreynolds997
    Tony Reynolds (@tonyreynolds997) reported

    @virginmedia Have you actually read my issues about calling and texting???

  • impervius
    Andrew S (@impervius) reported

    @virginmedia Is there anything you can do? I really don't think the problem is on my side.

  • nathano_o95
    nathan walton (@nathano_o95) reported

    @virginmedia worst internet service going not had wifi for 2 days now

  • NeetuDhillon9
    Neetu (@NeetuDhillon9) reported

    @virginmedia @virginmedia this issue still isn't resolved. Day 14 now.

  • Carly71340774
    Carly (@Carly71340774) reported

    @virginmedia It's the same advice eveytime that I need to plug it in when the item is attached to a wall upstairs broad band downstairs and that u dont guarantee the wireless they are always ready of a script and Ur engineer are useless never sort out the issue still happening when they leave

  • johnnycolpus
    John Colpus (@johnnycolpus) reported

    Disgusted with @virginmedia, making me pay out £210 to end my contract because I'm moving to a new house which doesn't have their services. Totally unfair policy, it's your fault that you don't have UK wide coverage, stop penalising people. Will never use them again, avoid!

  • bluebloodplough
    Mark Plowright (@bluebloodplough) reported

    @virginmedia I have looked high and low for "existing customer" deals for broadband,nothing🤬🤬 if your a "new customer" you can get the world for half price it seems to me🙄🤬🤬🤬🤬

  • dombyczek
    byczek. (@dombyczek) reported

    @virginmedia FIX UR CONNECTION BRUH MAN CANT EVEN CLUTCH IN CS

  • gavin_firman
    Gavin Firman (@gavin_firman) reported

    @virginmedia just had to raise a complaint while trying to cancel. Turns out you placed me into a new contract when my discussions with your sales team I explicitly told them I don't want to do so. So now I have to hope complaints contacts me to refund what I have to pay upfront