Virgin Media Outage Report in Chesham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Watford, Hemel Hempstead, Aylesbury, Harrow, Northwood, St Albans, Amersham, Uxbridge, Ruislip, Northolt, High Wycombe, Greenford and Hillingdon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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Captain Morgan-Evans (@saschlike) reported from London, England
Who needs a man when Virgin Media goes down on me everyday
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Tony Rodd (@TonyRoddUK) reported from London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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CazkikassPhotography (@KikassP) reported from London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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James-J Walsh (@JamesJWalsh) reported from London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Tony Rodd (@TonyRoddUK) reported from London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Waqas Abbasi (@waabbaC) reported from London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Dr Nick (@czar_nik) reported from London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Debs smith (@DebsySmith) reported from London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Nina Davis (@iamninapina) reported from Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Debs smith (@DebsySmith) reported from London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Vivek Srivastava (@Vveksrivastava) reported from Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Nealsmartie (@nealius) reported from Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Sumitra (@sumitra094) reported from Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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lisa sibley (@citigirly) reported from London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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abbeybhatty (@AbbeyBhatty) reported
I am very fed up as I am having to resolve issues within Virgin Media Business and have lost a number of working days I could have been committing to running my business. If I am not compensated or my bills discounted then will start looking elsewhere for a headache-free service
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Steve Reading - Optimist - Mostly (@stevered70) reported
@virginmedia DO YOU HAVE ANY CUSTOMER SERVICE OPERATIONS IN THE UK? I have spent 3 hours trying to sort a renewal and have been told you cannot match what a new customer is offered. It has been torture, with significant language difficulties. THIS IS NOT CUSTOMER SERVICE AT ALL
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Virgin Help (@virginhelp) reported
@sweetkomal @Virgin Hi, we are sorry to hear this. We have tagged @virginmedia who will be able to help you
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Woz ☠️ (@wozaboxa) reported
@virginmedia are there broadband issues in area 12 birmingham?
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Lucy McQuire (@Lucy_mcquire) reported
@virginmedia absolutely disgusting customer service. My dads had intermittent tv and internet for weeks and you’ve done nothing about it. Someone contact us!!!!
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Angela Maher (@AngelaMaher) reported
@virginmedia I know there's an outage (although wasn't told in advance) - was supposed to be back on at 3pm today but it's not. I'm getting fed up as I've not been able to work all day
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Naomi (@NaomiTorrens) reported
@VirginMediaIE for ages I wanted to sign up with you, finally got the chance. Now you have the title of one of the worst providers 😭 I can barely make a call on what's app never mind connections with tablets etc. Call centre keeps lying, I give up. #comreg #virginmedia
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x_mass (@x_mass) reported
@virginmedia Thanks!! I got a warning about work being carried out tomorrow Wednesday but not today Tuesday Is the work happening over 2 days? No issues if the work needed doing I used to be a blue chip Network admin I switched to Op/sec Personally I'm still debating on switching to Starlink!
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Sarah🔸🇪🇺 (@Sarah_ElizaM) reported
@virginmedia No idea. I’m a Virgin mobile customer
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Stuart Evans (@StuartE93396704) reported
@virginmedia So existing customers are not important enough to look after? Why is a new customer treated better and considered as being more important than myself. Offers should be for all new and who are once out of contract no?