Virgin Media

Virgin Media Outage Report in Chesham, Buckinghamshire, England

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The latest reports from users having issues in Chesham come from postal codes HP5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chesham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chesham, Buckinghamshire, England 09/06/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chesham, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Northolt, Greenford, Harrow, Ruislip, Watford, Amersham, Hemel Hempstead, Aylesbury, St Albans, Marlow, Bushey, Chesham, Uxbridge and Berkhamsted.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chesham, England

Latest outage, problems and issue reports in Chesham and nearby locations:

  • Tim_Gee_DOP Tim Gee (@Tim_Gee_DOP) reported from Chesham Bois, England

    @Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.

  • the_hyper ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from London, England

    @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • docklobster Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

  • docklobster Nick (@docklobster) reported from Hillingdon, England

    Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail

  • smahes4 Sid M (@smahes4) reported from Chesham Bois, England

    @virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • _RhysThorne Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • NLFG Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • brobbo55 robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • kerrynnewman Kerryn Newman (@kerrynnewman) reported from High Wycombe, England

    @virginmedia what's going on with my internet. No notification of problems!

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • dip2ooo Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia A £55 price rise! She’s a 76 year old pensioner and didn’t ask for that change and cannot afford that change. And has recently been without a phone line, tv or broadband for 5 days due to the outage in BB3. This is the straw that has literally broken her.

  • AdananKhan47 Adanan Khan (@AdananKhan47) reported

    @virginmedia This started on Thursday morning, at the time your service status page said there was an issue in my area and an engineer was working on it. Apparently it was resolved by 3pm on Thursday but my connection issues are still present.

  • robmcewan1966 Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • jabs673 Jenb31 (@jabs673) reported

    @virginmedia Splitter been replaced twice, engineer said hub is probably faulty but not replaced. When broadband goes, house phone goes down too. virgin can send engineer in five days. So no tv, broadband or phone. Resetting hub gives connection but drops out 20mins later.

  • monaghanpj Peter Monaghan Esq (@monaghanpj) reported

    Does anyone in my network use a wireless broadband set up (4G/5G) to cover their home? Ideally upstairs/downstairs, TV, Hive, occasional Zoom etc, nothing too elaborate. If so who do you use and how is it going? Virgin Media are doing my head in, need to change rapidly.

  • AdananKhan47 Adanan Khan (@AdananKhan47) reported

    @virginmedia I've called 10 times over the past 2 days and everyone I have spoken to has been pretty useless. One claimed the issues in my area are still being worked on and will not be resolved until 12pm on Monday, even though the public service status page states there are no issues

  • anjor_pl anjor | anjor.eth (@anjor_pl) reported

    @virginmedia I still don't have service btw.

  • Mike_de_S Mike de S (@Mike_de_S) reported

    @virginmedia The issue isn’t the point, Yodel did turn up about 28 hours late; the point is being unable to access customer support for 4 hours. What’s causing this “unprecedented demand” for customer support?

  • Mase_81 Mase (@Mase_81) reported

    @virginmedia yo VM, do you have an email address I can contact customer services with? Ta.

  • IRyanofficial Ryan Aspinall (@IRyanofficial) reported

    @virginmedia So because of virgins muck up we are left with nothing damage to our property and they are not gonna do anything for 2 weeks and we are paying for it well isn’t that just great think it’s time for a change of provider this is disgusting