Virgin Media Outage Report in Chesham, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chesham come from postal codes HP5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Amersham, Bushey, St Albans, Hemel Hempstead, Greenford, Harrow, Aylesbury, Northolt, Uxbridge, Harpenden, Ruislip, Rickmansworth and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
-
steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
-
Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
-
Joshua May
(@JoshMayormaynot) reported
from
Hillingdon, England
@virginmedia - 27 minutes on the phone to you to them be cut off! I have now been on hold for 34 minutes second time round so far. I have been on your app, but there are problems in the area; just want to find out why my phone is not working. Not feeling very like a VVIP!
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
-
𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿)
(@LGBTSwift13) reported
from
Hillingdon, England
@virginmedia i don’t tend to Tweet at brands much, but i’m actually disgusted by your mobile team. my direct debit was cancelled, i wasnt told about it, and then my service suddenly stops! had to call to find out it was blocked because the direct debit was closed! unbelievable!
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
-
steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
-
Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
-
steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
-
steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
-
𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿)
(@LGBTSwift13) reported
from
Hillingdon, England
@virginmedia they told me it was because my direct debit had been cancelled (not by me though) and that, as a result, my service had been stopped. i’m more shocked that you have the ability to shut down the phone of someone with a disability with no warning. no text, letter, call, email etc
-
Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Loraine Stannard
(@lollypop63) reported
@virginmedia is there an issue in N19? I have no TV and my elderly mum has no landline again which is essential!
-
gareth drew
(@biddescombe) reported
@virginmedia 3) nothing can be done until the 18th October when my phone line gets switched off, and then I have to book an engineer to call which could take weeks, in the meantime my emergency alarm will be out of use and I will be unable to call for help if I have a fall
-
StreamSmiths
(@StreamSmiths) reported
@virginmedia Okay my misunderstanding then, but do you still not see the irony that I can use a 3rd party device to use your service but not your own?
-
𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔
(@Deanobagio) reported
@footballfeudz Unacceptable that weve all had no connectivity to the PSN network for 8 days. I will not be paying for my net for those 8 days and counting. We shouldnt have to input these details at the end of the day. I want a proper fix asap #virgin @virginmedia @PlayStationUK #psn
-
JoSowSew
(@SowSew69) reported
@virginmedia When talking about a data breach I'm not thinking it is best to suggest I post details on Twitter. I've called and spoken to a lady and she put me on hold to speak to someone and never came back to the call.
-
Sir Ashley Marriott 🇪🇺🇬🇧🇺🇦
(@DarthMarriott) reported
@virginmedia And this is a company that supposedly handles huge amounts of data! They need to sort out their own internal transmission of data. Thier techs don't seem to know there are problems with PSN. Laughable (if I wasn't paying for their [lack of]service)!!
-
Sarah
(@SarahMcMast3r) reported
@virginmedia Yeah I’ve used them, there’s no issues with the box or in the area apparently
-
Sir Ashley Marriott 🇪🇺🇬🇧🇺🇦
(@DarthMarriott) reported
Virgin Media must be the singularly worst company to deal with, bar none! Three technicians have failed to communicate my problems with regards to connecting to PlayStation Network. I'm just wasting my time going round in circles. Time to end my contract I think.
-
Loraine Stannard
(@lollypop63) reported
@virginmedia Yes it states problem with tv but not with landline.
-
gareth drew
(@biddescombe) reported
@virginmedia 6) be done until 18th October is unacceptable, surely there is a back up situation in place for customers who have Careline phone lines? Thank you for your time I hope you can provide me with an answer to my problem and not tell me I have to wait until 18th October