Virgin Media Outage Report in Chesham, Buckinghamshire, England
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The latest reports from users having issues in Chesham come from postal codes HP5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, St Albans, Hemel Hempstead, Harrow, Watford, Amersham, High Wycombe, Chesham, Uxbridge, Great Missenden, Aylesbury, Greenford, Marlow, Sudbury and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Roach
(@carlroach) reported
@virginmedia I tried but this checks the service at my home, not where my phone is, i.e. at work, this is why I used the EE service checker based on postcode. I can't use the VM app either as this needs access to the SIM which can't be seen as I have no mobile signal.
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Scott Hanna
(@HannaWSP) reported
@virginmedia John, I mean that I’m on M350 and want to buy M1000 or see the piece increase for it, but it’s not available, I’m also a broadband only customer
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Callum Findlay
(@CallumCFindlay) reported
@virginmedia My partner was just on the phone to one of your apparent customer service team. I say apparent because they were abhorrently rude and made my partner leave the call in tears. Absolutely disgusting.
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ジェニファー 🍼
(@JennyBandicoot) reported
@virginmedia Go away. Fed up with being asked the same questions as if it's an issue on my part when clearly the service you provide is just inconsistent and ****.
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Sanjay Patel
(@SanjayP66196597) reported
@virginmedia 28 days?? That’s about as long as it took to fix the problem. Your problem is the lack of communication and your general arrogance. Others have commented on how awful your service actually is. I’ve been a loyal customer for 5 years with different addresses. Not any more.
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Liam Dunn
(@imliamobv) reported
@virginmedia Been trying to cancel for the past hour and I'm just been going around in circles and hung up on and was told they'd call me back if the call drops and they
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Paul Durrant
(@Leafs1201) reported
@virginmedia once again no tv or internet, to say your service is absolutely disgraceful would be be an understatement, no point in you telling me you call this number or whatever because it’s the same shoddy service, a cancellation of services coming up very soon from me. 😡🤬
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Egg the Great
(@wadafett) reported
@virginmedia Yep, yur engineer came, after 20 minutes he left saying he fixed it and it should be working in 10 minutes. It's not fixed, and the dude just left. Now waiting for another person to come tomorrow. Since I paid for faster service, do I get paid back for bad service?
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Kieno
(@Kieenoo) reported
@virginmedia Broadband down in Carlow town, I assume as a result of the storm. When will it be back?
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John....Just a Calton Bhoy.
(@JAE21458) reported
@virginmedia Complaint sent ..not going away