Virgin Media Outage Report in Chesham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, St Albans, Aylesbury, Greenford, Watford, Uxbridge, Beaconsfield, High Wycombe, Hemel Hempstead, Northolt, Harrow, Chesham, Burnham and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Juri
(@gesichtzeintopf) reported
@DarrenBekker @virginmedia Sorry to hear that Darren but there’s nothing you can do. Their service level agreements are designed to mislead people and as a private client, you have no way of getting out. I have the same experience, so have many many others.
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Juri
(@gesichtzeintopf) reported
@virginmedia @Kitch11154385 What are we supposed to do in this situation? You have over £5 billion in revenue over more than 14000 employees and you’re telling me that it’s impossible to time your maintenance breaks?? That must be the worlds poorest service.
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christinaaa
(@christinaaar) reported
Ok, still NO INTERNET. What the actual hell @virginmedia. Sort the issue out in the W4 area! Clearly it’s not only effecting me but others too 😠😠 #virginmediadown
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Theseus
(@TheseusGames) reported
Been milked by Virgin Media and my net isn’t even with Virgin Down bad
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Paulina MacConmidh
(@Paulie_Mac1980) reported
@virginmedia really struggling to get through to customer services to arrange a home move. Is there a problem with your phone lines? How can I get this sorted ASAP?
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Aaron Gallagher
(@AaronGa61291255) reported
@virginmedia @virginbroadband everyday 3 or 4 times loses connection. I book engineer it returns, cancel engineer, it goes down (viscious cycle) Hours lost and no compensation for down time. Virgin broadband customer service is a con!!!
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Maria
(@mbryceland) reported
@virginmedia I made a complaint after weeks of issues and promises of call backs and the official response to my complaint advises me to visit your FAQs page… is this how you really do customer service?!
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nichollsj
(@nichollsj) reported
@virginmedia Can you please read the thread and tell me which team I am supposed to be talking to? I have not used virgin media for over a year. Yet virgin media are dragging my credit rating down with an apparent £40 I owe them. Just tell me what to do. I’m happy to pay the money.
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T
(@T62790474) reported
@virginmedia @VictoriaMorri5 Hey virgin, my WiFi is down and I'm not sure what's going on, could you help
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Andrew Huskisson
(@angryhusk) reported
Just wanted to say thanks to Virgin Media for telling me at 18:18 today that they were going to carry out works to improve my service which would be finished by 18:00 hours today. They wanted to give me advance warning apparently FFS idiots