Virgin Media Outage Report in Chesham, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chesham come from postal codes HP5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Ruislip, Bushey, Rickmansworth, St Albans, Uxbridge, Chesham, Northolt, Harrow, Hemel Hempstead, Aylesbury, Amersham, Greenford and Bricket Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Player
(@BenPlayerr) reported
@virginmedia Day 9 of no wifi. Awful customer service and no help. Feels like a lost cause. Having to go to neighbours house to work. You’d expect so much better.
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🌱Moo&Roo🌱
(@Moon_cats27) reported
@virginmedia @virginmedia Thanks for NOT coming back to me, I can now see there is another problem in my area. Someone could have at least contacted me especially as a private chat had been arranged. I feel a complaint coming on.....
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Gill Lysons
(@gilliblogs) reported
from
Newton-le-Willows, England
@yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx
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Elizabeth H
(@ElizabethPsychs) reported
@virginmedia Terrible customer service virgin! Trying to cancel - hung up on 3 times and then told you can't cancel it anyway. Shocking.
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Anna Hill 🐧
(@Blod_wen) reported
@virginmedia hi there. My broadband and TV have been down since yesterday evening. They came back on for an hour, but have now gone down again. However I've had an SMS to say the issue is fixed. Please can you update that it is NOT fixed! Thank you. ID: F009171147
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cherrydub 🧲
(@cherrydub) reported
@virginmedia @helliepeebles1 issues in battersea today also
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Charlotte Dixon ☮☠
(@CharrrDixon) reported
@virginmedia internet down again. This is the 6th time in two weeks. I work from home. If this isn’t sorted soon I will be going elsewhere. Spoke to customer services yesterday who didn’t help at all.
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Jay
(@ValiantVilla) reported
@virginmedia Absolutely nothing! He’s changed the router but this still hasn’t solved the issues that we’ve been having. Who do I contact for a refund for the last 3 months of faulty service?
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max 🍉
(@lunarorbital) reported
@liamfword @virginmedia they really called me broke poor and ugly like …..
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Charles
(@Charles11522381) reported
@virginmedia I got banned from your forums for repeatedly posting poor speed results. Making other customers aware of your lies of fixing a problem gets you nabbed from a virgin forum. Please leave me alone now I have been insulted and ridiculed enough by your customer services.