Virgin Media Outage Report in Chesham, Buckinghamshire, England
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The latest reports from users having issues in Chesham come from postal codes HP5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chesham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Chesham, Aylesbury, St Albans, Burnham, Harrow, Greenford, Bushey, High Wycombe, Northolt, Watford, Ruislip, Hemel Hempstead and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Chesham |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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Daymo Alexander
(@Daymoalexander) reported
from
Hemel Hempstead, England
@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Call back was in regards to poor service received. 28 days to sort a complaint? Complaint was raised back in February this year!!! I was told at one point a manager would call me back within 3 days. That was late Feb/early March. No one has called. Feel let down #poorservice
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Joanne Walker
(@villabird1970) reported
@virginmedia Service resumed at 10pm last night. But it meant we missed the football match on Sky sports....No issues so far today
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Ross Wilcox
(@Rossi2k) reported
@virginmedia I was told it is all listed in my records. It refers to my elderly disabled parents being left with no way of calling for emergency services if needed for 8 weeks. Dangerous situation during a pandemic I think. Also being misled / poss lied to as well.
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Natalie
(@Natalieshill) reported
@virginmedia Hello - yes because of Covid restrictions. And yet you seem to be installing new customers with no problem (I had virgin installed and removed during lockdown 1!) Other companies are coming out to do home installations too, so can’t understand it, especially when it’s really imp.
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loraine howard
(@moonstar124) reported
@notsupermum @virginmedia I’m with talk talk , not had any problems and so much cheaper than virgin media
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Steve Lish
(@lishyEFC) reported
@virginmedia I’ve tried everything, turning off alexas etc, it’s just gone really poor coverage wise, the hubs about 5 years old so assume it’s had its day, everything they have tried hasn’t worked, pay a lot of money for it being so poor as well !
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Natalie
(@Natalieshill) reported
@virginmedia Yes no problem, that would be good. Thanks
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia The issue is, Virgin Media decides ive had enough upload speed for the day and cuts me off... I have phoned that number and a robot tells me they are very sorry for the issues and there is NO repair date scheduled.
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Richard Ian Gosnold
(@rigos101) reported
@virginmedia No the service has been down since Friday 16th - not acceptable.
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Kesha Heaven
(@kheavene17) reported
@virginmedia Yes I have, there is an issue in the area yet again, it's a constant thing but some of us are working from home and need the internet to be functioning