Virgin Media Outage Report in High Wycombe, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Hemel Hempstead, Amersham, Uxbridge, Rickmansworth, Chesham and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Hemel Hempstead |
Internet | |
| Slough |
Internet | |
| Amersham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Milne
(@JamieMMilne) reported
@virginmedia The Virgin TV Go app is streaming channels fine but any of the Sky Sports channels that take you to the Sky site to login doesn't let you login in due to the page timed out session expired error that appears.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia are such scum bags man 😞 I had to get passed from pilar to post all afternoon yesterday only for them to tell me that no managers were available to help me and that I’d get a callback within 3 days. They called for ONE RING today then hung up.
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Chris Nichols
(@canviseffects) reported
@virginmedia please activate my SIM card. I’d call you to sort it but I don’t have signal so I !
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
@virginmedia It says to email post or phone to raise a complaint. I’ve already complained on the phone.
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tim paver
(@timthespark) reported
@virginmedia and so it continues I get a hub 3 and the signal around my home is worse than my old hub. I request boosters to be told I have to pay for them. Surely this is joke I need boosters because the kit I already pay for sent by you is not up to standard
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bruce macfarlame
(@broosybonus2) reported
@eridukid @IanDunt Yip virgin fastest and probably most reliable too ..... its only their customer service @virginmedia let's itself down ...
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LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
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Eugene Dillon-Hooper
(@EugeneDH_Bass) reported
@virginmedia awful customer service received. Called 5times given differing info every time. We're now left without internet, without apology and no compensation for the incompetence. We are unable to cancel without being charged, and it's your issue. Really terrible experience.
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Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I cancelled the same day I signed up for the service as I changed my mind therefore have no service but am being told I will be charged!!