Virgin Media Outage Report in High Wycombe, Buckinghamshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in High Wycombe come from postal codes HP13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Amersham, Hemel Hempstead, High Wycombe, Slough, Uxbridge, Marlow, Windsor and Datchet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Maidenhead |
Internet | |
| Amersham |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
-
Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
-
James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
-
John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
-
Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
-
Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
-
stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
-
Andrew Clemens
(@andrewclemens78) reported
from
Datchet, England
@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
-
nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
-
Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
-
quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
-
Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
-
Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
-
John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
-
Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
-
Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Leeo-B
(@Leeo_Apex) reported
@virginmedia Hi, having problems connecting in Wandsworth. Error C217 and checked everything. Suggestions please Thanks
-
Ian MacQuarrie
(@MekQuarrie) reported
@dtaylor5633 I read somewhere a long time ago that twenty devices should be no problem to a modern router, but I'm having my doubts about the service any cable provider is giving at the moment. Our Virgin Media service gets quite patchy after midnight...
-
Christiana.Kwao
(@Eye_Am_Kay) reported
@virginmedia Hi. It’s just really slow and has considerably gotten worse of the last few weeks. I have tried everything in my power to resolve the issue and would appreciate and engineer being sent out to check the router etc. FYI no error message is on the box but speed is very slow
-
luca DeRella
(@lucadreenalize) reported
Still no wifi... this is ridiculous! Between Feb and March Virgin Media left me without wifi for 8 days in total now, so far I've lost £200 as I've had to cancel online lessons. Today I have 3 lessons scheduled..@virginmedia @RightToPlay_UK
-
I think, therefore I am.
(@iamloveable2020) reported
.@virginmedia not only have the most appalling customer service, their obstructiveness in dealing with complaints is abysmal.
-
GrantMcD
(@doogerev) reported
@virginmedia WiFi dropping out in various rooms in our home. I’ve already tried moving the virgin hub but still problems exist. Problems happen even when ther is only 1 item using the WiFi
-
carol glister
(@carolglister) reported
@virginmedia Ha ha I don’t think so. Your prices are over inflated and your service is poor. As stated in the last survey I completed for you
-
Derek Mitchell
(@sideburns1970) reported
@virginmedia They have, it seems the issues came from another source which affected the service on Virgin media, not your fault and thanks for the response, please accept my apologies.
-
Alan Lindsay
(@penryhg3) reported
@virginmedia I had a call from the Exec complaints team. Tried returning call but gave up after waiting in a phone queue for 30 mins. What should be a straight forward transfer is taking a significant amount of my time due failings at VM. Your message doesn't help in any way.
-
jon a
(@1972jon) reported
@virginmedia hi! How can I upgrade my router to hub 4 because my router currently using I keeps on stopping the signal. Area 24 Account number 211435302. Thanks