Virgin Media Outage Report in High Wycombe, Buckinghamshire, England
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The latest reports from users having issues in High Wycombe come from postal codes HP13 and HP15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, High Wycombe, Uxbridge, Hemel Hempstead, Maidenhead, Amersham and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
||
| Slough |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Total Blackout | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Caryn Sinclair
(@ce141974) reported
from
Maidenhead, England
@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kiddneco
(@kidddneco) reported
@virginmedia @virginhelp @julie_almond I have been calling for the last 4 days and I keep being told that you are too busy and to call back tomorrow. I went on chat where I was just told to call the line and keep trying until I get connected. This is very frustrating when all I want to do is cancel my contract!!!
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Ollie Mulkeen
(@OllieTrumpet) reported
@Simeon_MF @virginmedia @SkyUK I can’t believe how often it happens. Never had trouble like this with any other provider. Only went with them as they were apparently the quickest in the area when I moved house.
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Steve Oast
(@OastSteve) reported
@slattery_clare @virginmedia Cancel your dd . That was the only way they took any notice of us
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ZOLT&JUS
(@ZoltJ) reported
PLEASE release me FOC @virginmedia It’s been 202 days since my contract started and STILL I can’t watch Sky F1 on my devices. Now I’ve missed the first 3 days of testing 2021. I’ve had countless ‘IT tickets’ & U obvs CAN’T fix it so PLEASE release me FOC #F1 @SkySportsF1
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juan manuel
(@jm_molinav) reported
@virginmedia Appears to be a pending balance of a Virgin home broadband in London. That account was closed on August 2020, can you help me to know exactly what's going on?
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Rolley 💙💛
(@CoulsonMc) reported
@virginmedia @virginhelp Hello, I was advised it was a network issue but I've received a new sim card, which has now resolved the problem, thanks
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Phil Cripps
(@phil_cripps) reported
@virginmedia Oh look 602 again I'm.getting used to this number this is crap service which I am paying good money for
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Alison Hopkins
(@Hopkins_Alison) reported
@RealCainMosni @virginmedia Problem is, unless you’ve fibre to the premises you’re stuck with openreach local loop.
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Ed Garside
(@WWFC_ED) reported
@virginmedia I want a full refund on the wifi we have been ‘using’ since August. We have had MULTIPLE calls saying that it had been fixed but it continues to completely cut out multiple times a day. This has been happening SINCE AUGUST. YOU HAVE TRIED TO FIX IT MULTIPLE TIMES AND STILL NOTHIN
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Nash345
(@Nash_345) reported
@JasonHunt1988 @virginmedia Was cut off 4 times..if I was you stay well away from virgin broadband..no help from them and internet not working