Virgin Media outages and service status in High Wycombe, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around High Wycombe, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 4, 12:59 AM GMT+1.
- Internet (83%)
- Total Blackout (11%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in High Wycombe come from postal codes HP13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near High Wycombe, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Beaconsfield, Henley on Thames, High Wycombe, Maidenhead, Marlow, Chesham, and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Total Blackout | 2 days ago |
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Internet | 4 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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Andrew Clemens (@andrewclemens78) reported from Datchet, England@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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nlmo3954 (@nlmo3954) reported from Slough, England@virginhelp @VMO2News @virginmedia Hope they will . Last time when I did complaint have exactly same issue . Hope it is the hub not the people 🙄
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
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nlmo3954 (@nlmo3954) reported from Slough, England@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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DC (@dc89lfc) reported from Slough, England@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, EnglandDear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Chris (@carmadchris) reported from Hazlemere, England@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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TinaReadingEditor (@TinaReading) reported from Chesham Bois, England@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Malcolm Todd (@mkmtassociates) reported from Harefield, England@virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.
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DC (@dc89lfc) reported from Slough, England@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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eamorugby (@HoarseRoar) reported from Slough, England@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrmutherfukery (@Mrfutherfukery) reported@virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑
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Chris (@Brutha_bear74) reported@virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you
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twocakesdakes (@2cakesdakes) reported@virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?
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Pro-Irish🇮🇪🍀🏴 (@IrishBlackOps19) reported@virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.
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Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in
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Al (@lexophile) reported@virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??
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hennii (@NathanH17475101) reported@virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.
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Joshua Oliver (@ashlet87) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies