Virgin Media

Virgin Media Outage Report in High Wycombe, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in High Wycombe, Buckinghamshire, England 05/29/2025 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Uxbridge, Rickmansworth, Hemel Hempstead, Amersham, Windsor and High Wycombe.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Internet
United KingdomSlough Internet
United KingdomSlough Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • bucksbowler Bucksbowler (@bucksbowler) reported from High Wycombe, England

    @virginmedia Still having connection issues in High Wycombe

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.

  • GariClark Gari Clark (@GariClark) reported from Reading, England

    Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

  • amo_singh Amo Sira (@amo_singh) reported from Reading, England

    @virginmedia sort ya shit out! Mans trying to chill!

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • perrycoke Kezza 🙃 (@perrycoke) reported from Hurst, England

    @virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.

  • perrycoke Kezza 🙃 (@perrycoke) reported from Twyford, England

    @virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.

  • BylesNicola Nicola Byles (@BylesNicola) reported from Rickmansworth, England

    @virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail

  • 6ft1tonsoffun Please Social Distance (@6ft1tonsoffun) reported from Burnham, England

    @virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • petedownton71 Pete Downton (@petedownton71) reported from Amersham, England

    Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌

  • LiamFitz LiamFitz (@LiamFitz) reported from Rickmansworth, England

    @jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime

  • nblackman91 Nicole 💛 (@nblackman91) reported from Slough, England

    @virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄

  • IamBenEvans Ben Evans (@IamBenEvans) reported from Windsor, England

    Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmLunarLizzy LunarLizzy (@IAmLunarLizzy) reported

    @virginmedia @Fisher85M I have been reaching out for days. We have been calling, texting and tweeting with NO resolution. We are new customers who have been told our broadband was switched on yesterday. We cannot log into our account & have NO internet access. Sort this ASAP. I require internet to work!

  • 69peterkay ste jones (@69peterkay) reported

    @virginmedia Called them told to reset and now have 20 mb terrible service I will be cancelling Monday

  • bobby_kalsi1 Bobby Kalsi (@bobby_kalsi1) reported

    @virginmedia 3 months with Virgin and what an atrocious time we’ve had with the customer services team. They are absolutely rubbish and have not helped resolving our query. 2 months since we put an official complaint in and still nothing!!

  • thehinchy thehinchy (@thehinchy) reported

    @virginmedia I love ringing you up and then you putting the phone down on me! such poor customer service when you'd think would improve it, what are you official opening times?

  • awildclarke Archie Clarke (@awildclarke) reported

    @virginmedia @Virgin hello? I can see other people have had replies but not me. I need to speak to someone about this problem you have caused me

  • judgarama Sophie Judge (@judgarama) reported from Merton, England

    @virginmedia I have called twice today to try to get help to fix the fault with my tv service, and been cut off both times w/out speaking to anyone. Your online help has not rectified. Can I speak to a human being pls for help?

  • jawsgallors El Carumba (@jawsgallors) reported

    @virginmedia No one to complain to about the 14% price hike on my account. No one to contact to discuss my upcoming loyalty discount because no one answers the phone. Have been a long standing customer since Ntlworld and you treat people like dirt

  • tonymc1402 BONKERS; SNOWFLAKE! (@tonymc1402) reported

    @virginmedia I'm waiting on phone on hold for ever. Dont just hang me up at 6pm AGAIN

  • bigdan89 Daniel Blundell (@bigdan89) reported

    @virginmedia Then don’t promise me a call back 24hrs later if you can’t keep to it. No matter what way you look at it that is poor customer service. With the amount of time taken up tonight tweeting me back you could have called and had my issue resolved!

  • peterwrightcoyi Sarah Wright (@peterwrightcoyi) reported

    @virginmedia wonder if someone can help me ASAP- been holding for an hour twice and cut off twice.