Virgin Media Outage in High Wycombe, Buckinghamshire, England

@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.

@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

@virginmedia get your shit together ffs

Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.

@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.

@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.

I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail

@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box

@virginmedia Still having connection issues in High Wycombe

@virginmedia sort ya shit out! Mans trying to chill!

@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄

@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.

Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!

@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.

@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

ao3 writers be like “virgin fic 😋💦” expecting it to be some kinky **** miss MAM this is my media representation your playin with.

Good riddance @virginmedia the absolute worst internet provider in the UK. I can't wait until this internet is switched over to a new provider.

The state of virgin media is actually embarrassing how can a provider be this bad

@virginmedia No bills and no contract received. Am cancelling service - see email to be sent later today with further reasons for cancellation. Frank Myerscough

@gomankk @virginmedia **** Virgin media, we switching to CHAD MEDIA

@virginmedia Internet is down again its constantly on and off been down nearly 2 hours and you never reduce the bill for all the time it's down its a joke

@Kurt_k91 Nothing is as bad as @virginmedia I promise you

@virginmedia I thought the part where I said “no problems in the area” would have covered this.

@Watson690 @hashtagmodsucks @virginmedia It isn't just him and you're obviously just lucky. Type virgin media into twitter, click latest, and scroll down

@virginmedia I don't suppose you have an explanation for why my WiFi reset and now wants me to sign in once I have already connected because its making me very sad tbh