Virgin Media

Virgin Media Outage Report in High Wycombe, Buckinghamshire, England

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The latest reports from users having issues in High Wycombe come from postal codes HP11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in High Wycombe, Buckinghamshire, England 03/26/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Hemel Hempstead, Tring, Beaconsfield, High Wycombe, Amersham, Uxbridge, Chesham and Maidenhead.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomSlough Wi-fi
United KingdomReading Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • BillyWhufcCoyi2 Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, England

    20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • MATatBucks Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice

  • Helenjaneslaw Helen Lawrence (@Helenjaneslaw) reported from Hemel Hempstead, England

    Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.

  • Spongeym Steve Malcolm (@Spongeym) reported from Chesham Bois, England

    @virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!

  • HappyH1983 Happyh1983 (@HappyH1983) reported from Reading, England

    When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.

  • melvinabrose millie p RN RHV QN (@melvinabrose) reported from High Wycombe, England

    Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • michaelwebborn Michael Webborn (@michaelwebborn) reported from Rickmansworth, England

    Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service

  • sarahgtaylor sarahgtaylor (@sarahgtaylor) reported from Hurley, England

    Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • TariqKhanOne Tariq Khan (@TariqKhanOne) reported from Burnham, England

    Day by day service standards are decreasing for virgin. #virginmobile @virginmedia

  • MATatBucks Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • rebmit1 Tim Kirkby (@rebmit1) reported from Wendover, England

    @virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • groomyxs David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • Sarpanch1971 KIRAN SINGH BIRK (@Sarpanch1971) reported

    @virginmedia OK managed to log in and in a queue? I thought this was a 1-to-1 chat? I don't wish to speak to any of the so called customer services team. I'd rather chat with you

  • norton_cettina Cettina norton (@norton_cettina) reported

    @virginmedia I've been told technical issues means I've yet to receive the email or have my virgin media updated to select activate. 2 weeks of technical issues.

  • Afozee1 Afozee (@Afozee1) reported

    @virginmedia @virginmedia this doesn’t make sense, if you would like to listen to recordings I can provide you with my account number or phone number.. can’t take this anymore, all I want is to be a happy customer didn’t sign up for all this..

  • Crimsoncrisp thecrimsoncrisp (@Crimsoncrisp) reported

    @virginmedia Yes like I said it says everything’s fine on your service page but there’s clearly a broadband issue from what I’ve been seeing online with everyone

  • Afozee1 Afozee (@Afozee1) reported

    @virginmedia @virginmedia the customer service did confirm this and promise to add the credit and fee wave to my account and since over a month now they have not, called 7 different occasions, if you want kindly get someone to contact me I can provide you my number..

  • brears1 Ben Brearley (@brears1) reported

    @vmbusiness morning - my service is completely down this morning in Maidenhead - any help you can offer?

  • MsMikals Ellen Mikals (@MsMikals) reported

    @virginmedia I have tried speaking to someone via WhatsApp for 5 days now and I keep on being redicted to some else. So please don’t say I can cancel via WhatsApp because I CANT!

  • yasnessa Yasmin Nessa (@yasnessa) reported

    @virginmedia my internet is terrible, I can never work from home because there’s so much lag or it disconnects

  • simonturt Simon Turtington (@simonturt) reported

    @virginmedia Finally - agent logged an IT ticket for me re : username issue - ref 45791048. 10/6 Rang and ordered WiFi access point number 2 - couldn't order the 3rd - got to ring back and do that once the other has been delivered…WHY?? Also advised that my sign in issue with