Virgin Media Outage Report in High Wycombe, Buckinghamshire, England
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The latest reports from users having issues in High Wycombe come from postal codes HP13 and HP11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Reading, Windsor, Slough, Berkhamsted, High Wycombe, Gerrards Cross, Amersham, Uxbridge and Thame.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Windsor |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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LiamFitz
(@LiamFitz) reported
from
Rickmansworth, England
@jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie morrall
(@jackie_morrall) reported
@virginmedia Anymore help please?
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ollie
(@olliejones13) reported
@virginmedia I’ve spent 10 hours on the phone to virgin in a week trying to get answers and nobody is ever able to help
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Hannah Robinson
(@HKRobinson) reported
@virginmedia I’m very aware of that. My issue is that even your complaints procedure doesn’t work.
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Clare davies
(@Clareda66980797) reported
@virginmedia twice you have put the phone down on me today. All I am trying to get is a phone number employee services. This is so urgent for me and so easy for you yet communication is so poor.
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VMB
(@valers_x) reported
When it’s been six months and your still waiting for an issue to be fixed and on top of that you’ve been hung up on three times this morning @virginmedia 👍
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Jane Good
(@Miss_mizpah17) reported
@virgin media my On Demand service keeps going off, I've checked service status in my area and it says no issues. Try to run a diagnostic test but the page link is broken
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David McCracken
(@drmccracken255) reported
@virginmedia No better, worse. Still no response from you. I’m told technicians aren’t available because the coverage is so bad across the board
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David Fisher
(@OptiDcf) reported
@VodafoneUK Sorry, but too late. Have now gone to Virgin Media. Originally on each occasion Openreach supposedly called me and although I never had any calls, they said that I cancelled it. Someone needs to get their act together
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kevin
(@poppyrosie2) reported
@virginmedia Well as you see by my tweets it's allow about customer service and not having to chase compensation for the total loss of service
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Guyver_uk
(@Guyver_uk) reported
@virginmedia wired brand new less than a week old no kinks or breaks my speed is rubbish between 6am and midnight then i get what i'm paying for can't even dial 150 and speak to anyone this service is terrible