Virgin Media Outage Report in High Wycombe, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Hemel Hempstead, Berkhamsted, Maidenhead, Uxbridge, Amersham, Chesham, Thame and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Wi-fi | |
| Slough |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia You'e been closing tickets each day at 6pm for the last 2 months and hoping we'd all go away. Service status says there is no issue when the upload speed is less than 1mb (paying for 10mb) #losingmyvirginit @Ofcom I'm not the only 1 having issues, KT6 and KT7 areas are too!
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richard riding
(@richridin) reported
@virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR
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Prunella
(@PrunellaLeBon) reported
@virginmedia Still terrible. It's been terrible all year. I want to speak to someone to rectify this.
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Sue Homeyard
(@SueHomeyard) reported
@virginmedia It’s back on now. Had same problem as January, Hub working ok but no internet from outside. Honestly, I went through all through all the troubleshooting steps at least 6 times. It was no help and never got me to the point of being able to report it, just looped back on itself.
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zzzzz
(@bakewellll) reported
. @virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help
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Duncan
(@DuncanHarrop) reported
@virginmedia Hello NL, thanks for the tweet. Unfortunately I still have absolutely no internet. My neighbours in the flat below have internet so I think it maybe with a problem with the wiring outside the flat as it looks damaged.
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Christine Jackson 🔶
(@christinearund1) reported
@virginmedia Many fix dates have passed..... and yet this morning same problem. When will the issue in our area, impacting so many local residents, be resolved properly?
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tan97
(@twiceasnice97) reported
@nwl88444048 @paulgur @lisabu1980 When you say irish media can you be more precise? Is the examiner rte newstalk the Irish times virgin media , independant group and so on all the same thing For context I have serious issues with the term msm as if it is a group with a single editorial line.
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Rachel
(@racheljryan) reported
@virginmedia Nothing currently, and running a test shows nothing as it is working at present. But there clearly is an issue as I keep having to restart. The arrow on the Hub goes green, and is only fixed by turning on and off. Which works for a few hours till it does it again.
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Andy Potter
(@ruprect01) reported
@virginmedia I called Friday afternoon, I was hanging on for 1hr and 20 minutes and got cut off , I rang Saturday Morning to cancel all services and spoke to a lady called Jenny who was fantastic hopefully got everything sorted, she totally owned the problem