Virgin Media

Virgin Media Outage Report in Twyford, Wokingham, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Twyford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Twyford, Wokingham, England 09/26/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Twyford, Wokingham, England

The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Bagshot, Slough, Marlow, Woking, Windsor, Camberley, Bracknell, Wallingford, Ascot and High Wycombe.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomBagshot Internet
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • TariqKhanOne Tariq Khan (@TariqKhanOne) reported from Burnham, England

    Day by day service standards are decreasing for virgin. #virginmobile @virginmedia

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • sarahgtaylor sarahgtaylor (@sarahgtaylor) reported from Hurley, England

    Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind

  • jodystockford Jody Stockford (@jodystockford) reported from Camberley, England

    @virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • studiofitz Robert Fitzmaurice (@studiofitz) reported from Reading, England

    @virginmedia No, which is why I went to the problem of contacting you.

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HenleyStatic Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • Ballyxx Michelle Ramsey (@Ballyxx) reported

    @virginmedia Not really much point trying to get you guys to help to be fair, this has been ongoing since July and we are still no further forward. Worst WiFi I have ever had and you are stealing money and not paying it back, absolute worst company I have had the displeasure to deal with 🤬

  • PaulSheeran2 Paul Sheeran (@PaulSheeran2) reported

    @virginmedia @vmbusinesshelp Thanks guys, managed to get it sorted via your complaints process. In all honesty problems happen but getting to speak to a representative should not take an hour wait.

  • SarahChadwick4 Sarah Chadwick 💙 (@SarahChadwick4) reported

    @virginmedia No it just says you are aware but like I said it's been happening virtually since I joined with the exception of the week or two after the engineer came. The internet has come back on again but like I said it's the intermittent dropping of the internet that's the problem

  • OneSetofFingers MWA 💙 (@OneSetofFingers) reported

    @virginmedia Even if I did, after the last 24 hrs the last thing I want is another ‘chat’ response. Truly shocking service for a loyal customer

  • Sass1975 Sarah (@Sass1975) reported

    @virginmedia The engineer was very helpful and disconnected the main socket and routed via the hub. He agreed the calls looked auto generated and went to check the outside box when he left. We do not use the phone, haven’t since last year when the reception was so bad we gave up.

  • LauraAnnK29 Laura King (@LauraAnnK29) reported

    @virginmedia Yeah work will due to finish at 3pm. At around half 4 internet came on for about 10/15 minutes and since then has been off. The service status says no problem in my area with broadband

  • Vyewalker Obi-**** Enobi (@Vyewalker) reported

    @virginmedia Yes, all services working, no known issues.

  • arranndiamond Arrann Diamond (@arranndiamond) reported

    @virginmedia We’ve done this. They were utterly unhelpful. The Router has loat all our port forwarding rules and now won’t save when we add them. They have said that the internet is active so it’s internal. But there’s clearly a router issue.

  • Jimmibabe Lorraine Ash🌻 💙 (@Jimmibabe) reported

    @virginmedia Yes they are. I've just checked the service status hoping to be fixed by midnight.