Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Wokingham, Ascot, Woking, High Wycombe, Yateley, Slough, Bagshot, Marlow, Windsor and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
||
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
@virginmedia 4 complete service failures in our area in 6 weeks, do you think this is acceptable?
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Burke
(@tony_tonyslim) reported
@virginmedia resolved on 9th Feb. Issues still there. When phone 150 there is a message saying there is a problem in the area they are trying to fix but still nothing on the website
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🌹👻 OggyGhost 👻🌹
(@OggyGhost) reported
@virginmedia It’s a real shame that I get better responses & replies & customer service via Twitter when it should be easier via the phone or online chat something that I think needs to be resolved as it’s getting to be a joke just to be able to talk to someone on the phone
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Tony Burke
(@tony_tonyslim) reported
@virginmedia We have been having problems with our Broadband and TV service for over a week. Originally they did tests and were going to send out engineer. Engineer cancelled by VM as they say there is a problem in our area. Nothing on the VM site. The last problem says it was
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Andrew Jeffrey
(@AndyJeff1981) reported
@virginmedia Yes. No issues present.
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Kate
(@KateKtam) reported
@virginmedia Thanks, I’m now working off hotspot and don’t have time. It’s nothing to do with my hub, it was down in the area! I give up, worst company ever. Thanks for trying though.
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Tony Burke
(@tony_tonyslim) reported
@virginmedia unfortunately not, it is too far away. We have also had problems with Tivo box where the picture keeps freezing for a second or two that starts again
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Ash Connolly 👋
(@_AshConnolly) reported
@virginmedia your customer service is probably the worst I've experienced. My inet was supposed to be installed on the 02/01, then moved to 28/01. Now installed, it still doesnt work. The cable to the house needs replacing. Ive been told it will take 2 months until it is fixed.
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Angela kavanagh 🇿🇲
(@AngieE11a) reported
@virginmedia I spoke to your complaints department numerous times. As well as the general customer service helpline.
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woolNfluff
(@KarenCrookshank) reported
@virginmedia No. The password doesn’t work. There are still people on the forums whose issues have not been resolved.
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Angela kavanagh 🇿🇲
(@AngieE11a) reported
@virginmedia I have tried using that link before and my account cannot be located! With the same customer number and area code I was emailed by yourselves! And YES I have raised several complaints over the last few weeks. To be honest I don’t feel like you are helping me at all!