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Virgin Media outages and service status in Twyford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Twyford, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 11, 2:01 PM GMT+1.
  • 71% Internet (71%)
  • 12% Total Blackout (12%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Twyford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Twyford, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Camberley, Maidenhead, Slough, Beaconsfield, Henley on Thames, High Wycombe, and Marlow.

CityProblem TypeReport Time
Bracknell Internet 6 hours ago
Reading Wi-fi 7 hours ago
Camberley Internet 1 day ago
Maidenhead Wi-fi 2 days ago
Slough Wi-fi 3 days ago
Reading Total Blackout 3 days ago

Nearby cities with recent reports

Reading

3 recent signals

7 hours ago
Slough

2 recent signals

3 days ago
Bracknell

1 recent signals

6 hours ago
Camberley

1 recent signals

1 day ago
Maidenhead

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • paulpavli
    Paul (@paulpavli) reported from Farnham Royal, England

    @virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press

  • nlmo3954
    nlmo3954 (@nlmo3954) reported from Slough, England

    @virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

  • Pablocollier
    Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

  • BagshotTwit
    Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia And there you have the extent of VM customer care folks!

  • AronGunningham
    Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Slough, England

    @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

  • KathyMck1962
    Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • vikingmarta89
    Marta (@vikingmarta89) reported from Reading, England

    @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    @monstroso @virginmedia A problem we all have.

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1tninetyfour
    TM. (@1tninetyfour) reported

    Friday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒

  • ShaunWeeks
    Shaun Weeks (@ShaunWeeks) reported

    @virginmedia customer service has got to be the worst I’ve experienced in the UK.

  • ambo1992
    Amber Carter ⎊ (@ambo1992) reported

    @virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means

  • cleantethemiser
    sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported

    @virginmedia Been trying all day to get through to someone and now your chatbot has gone down.

  • Stephen1494712
    Stephen (@Stephen1494712) reported

    @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

  • JohnKingscott
    John Kingscott (@JohnKingscott) reported

    @virginmedia is your broadband status checker not working? Doesn't seem to be here...

  • oxongardengirl
    Allie (@oxongardengirl) reported

    @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

  • Bloodrave1984
    Jim Harrigan (@Bloodrave1984) reported

    @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperate long enough. This is not good enough service, you customer support is no help either.

  • littledonna7
    BT Monty🌈 OTRB (@littledonna7) reported

    3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.

  • earth_luma
    EarthLuma! (@earth_luma) reported

    @PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)