Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Slough, Camberley, Beaconsfield, High Wycombe, Tadley, Maidenhead, Woking and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Bracknell |
Internet | |
| Reading |
Internet | |
| Slough |
Internet | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Adrienne
(@adimarlow) reported
from
Camberley, England
Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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John Neilson
(@flyingjok) reported
from
Camberley, England
@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ozzy
(@Omario619) reported
Virgin media are the absolutely the worst service provider don’t even answer the phone just keep on hold for an hour and hang up @Ofcom
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Phil Biles
(@Gladelands) reported
@virginmedia That’s pretty rubbish customer service to be honest, I’ve been on since 9 this morning. What’s likely wait tomorrow? Presumably we’ll have to go through all the security again. It’s really not acceptable, almost as if you’re making it as difficult as possible to renew
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John D
(@Jdd535) reported
@virginmedia Undoubtedly the worst ever customer service, or lack of it. SEVEN Hrs now n still NO full resolution. Virgin seem reluctant 2 get a resolution!!!
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Mayan Turner
(@MayanTurner) reported
@virginmedia Yes hence why it’s crap. Guaranteed there will be a service outage tomorrow but because service has been resumed in between nothing will be done. Was on the phone on hold over an hour earlier and still didn’t speak to anyone.
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Jason Woods
(@jason84woods) reported
@virginmedia I have spoken to someone at virgin though to be fair and they have said that the issue was that the work orders have not been assigned to anyone and that we should have the re pull done guaranteed in next 24/48 hours
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Niall Callanan
(@_callanan_niall) reported
@virginmedia That link does not recognise my Eir code. Simple question, when will the issue in Rathfarnham be fixed?
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Dixi World
(@dixiworld) reported
Hey @virginmedia Since last night my spped is down to kbps instead of 900Mbps in Southampton. Your site is telling me there is no issue here. Well, there is.
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David
(@dasp95) reported
@virginmedia Supposed to be installed on 19/04 but external work not completed by your contractor. Rescheduled 4 times so far pushed back 2+ weeks each time. Keep being promised will happen this time but never does. See complaint C-270622895 - expecting suitable compensation
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Mick Shabba Rooksby
(@MickRooksby) reported
@virginmedia I have been waiting for days to get this issue sorted
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Bluey the Swan
(@BlueytheSwan) reported
@virginmedia I have received an email telling me my 'order' (a new sim card) is on the way. I have not ordered a new sim. Help please. Order ref 100001729973451.