Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Slough, High Wycombe, Bracknell, Woking, Windsor, Maidenhead, Crowthorne and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Reading |
Internet | |
| Slough |
Internet | |
| Camberley |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Shin Dhother
(@ShinDhother) reported
from
Slough, England
@virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?
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Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Not Alex
(@a_peezy22) reported
from
Windsor, England
Another day, another @virginmedia outage 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MB
(@MB01428372) reported
@virginmedia what is the constant issues with the broadband going down its been happening for over a week now. Area is NN3
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kendo
(@kenny_macrae) reported
@virginmedia @jordanlennox686 Shocking what your doing to disabled people virgin media hang your head
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Becky
(@Becky_Worrall) reported
@virginmedia Who I’m assuming are as adequate as the online customer service team and complaints! The operations team on the ground need training to stop screwing up the lines! It wasn’t the best before so I understand the need to upgrade but no back up for customers shows incompetence!
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tynesidephotos.co.uk
(@dave_siggens) reported
@virginmedia how do I cancel my Late Dad's mobile sim contract. I think it's just a sim only contract . Any help much appreciated
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.......
(@5antiagro) reported
@jordanlennox686 @virginmedia Surely the contract works both ways. If they can't provide the service how can they make you pay?
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Manshah Yousaf
(@WonderBeard80) reported
@virginmedia absolutely disgusted with your broadband service - 7 days for an engineer to come out to fix a problem that was created by @virginmedia Especially with the prices you charge
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Simon Nicholl
(@simonnicholl) reported
@virginmedia No, no signal coming through the TiVo box…it’ll be a week tomorrow.
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Mrs C.
(@spanielmummy) reported
@virginmedia There is no number...it has come through on my mobile as Talk Talk. Another Talk Talk customer in my area has Tweeted on Talk Talks Twitter account to say he has received the same message.
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Laura Ingate
(@LauraIng1996) reported
@virginmedia Hi, wifi is still not working in the area. Do you know when it'll be fixed? At what point do we receive compensation?
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Miona Martic
(@mionatweets) reported
Is it just me or is @virginmedia broadband utterly shocking if the weather is remotely ‘bad’ #help