Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Slough, Wokingham, Reading, Camberley, Woking, Bracknell, Beaconsfield, High Wycombe, Crowthorne and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Slough |
Internet | |
| Slough |
||
| Wokingham |
Total Blackout | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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John Neilson
(@flyingjok) reported
from
Camberley, England
@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Adrienne
(@adimarlow) reported
from
Camberley, England
Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leonara
(@Leonara99550659) reported
@virginmedia @jet2tweets No broadband connection, no email addresses on their hopeless site, no one replies, avoid this company at all costs people. They are utterly useless. Tried to cancel and they said they have to speak to me. Idiots. They didn’t want to speak to me when I opened the account. Avoid.
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Leonara
(@Leonara99550659) reported
@virginmedia No broadband connection, no email addresses on their hopeless site, no one replies, avoid this company at all costs people. They are utterly useless. Tried to cancel and they said they have to speak to me. Idiots. They didn’t want to speak to me when I opened the account. Avoid.
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Andrew Hill
(@astrophysandy) reported
Methinks @virginmedia have had a wee cyber attack incident. Either that or someone has pulled the wrong cable again.
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Rishab Jain
(@rj_uoe) reported
@virginmedia disgraceful Virgin media, trying to resolve the new connection issue from last 2 weeks and incompetent customer support had no sense. Virgin is lying to customers at whatever extent they can to sign up. And spoiling O2 name along @O2 @VMO2News
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Hazel
(@Cherrybl0ss0m98) reported
@virginmedia Hi, yes so I am having issues playing consoles and my virgin tv box is also not connecting - WiFi is the same - have reset router twice but still not working
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shandogg
(@shandogg) reported
@virginmedia no internet in the g42 postcode. How long will the fix take?
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kim
(@kixmrm) reported
not virgin media down jusy as i was about to finish watching something
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OFE
(@oflahertyevents) reported
@virginmedia No need to. As the escalation team have CONFIRMED there are issues despite your system stating there are NOT it's ridiculous. You keep saying calling this and look at this contradicts what the escalation team say! Your system is not fit for purpose. Admit it!!
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Steven King
(@StevenK86) reported
@virginmedia Wifi appears to be down in the G77 area of Glasgow. Can you confirm?