Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Woking, Reading, Slough, Crowthorne, High Wycombe, Bracknell, Camberley, Windsor, Marlow, Tadley, Maidenhead, Wokingham, Ascot and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Slough |
Internet | |
| Slough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer
(@MyHeadHurts3) reported
Dear @virginmedia, I phoned yesterday, and after 35 minutes on hold, you hung up on me. Have now been on hold on your WhatsApp 'help' for nearly 22 hours. Your website's complaints section won't let me register a complaint either. No wonder you won't sign up to the Ombudsman.
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Angela Beardsmore
(@ajb1975) reported
@virginmedia why am I being charged a £25 call out fee when I was told there’d be no charge as it was down to a vm error! Not my fault you “accidentally” disconnected my landline when upgrading my account! I shouldn’t have to pay for your mistake 😡
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kay tompkin 💙
(@KayTompkin) reported
@virginmedia well it keeps happening 1st upgraded package to faster speed more buffering than before and now my email inbox has been deleted as I was told that’s what happens when you move home- it’s our family contact address and vital for everyday life so stressful please fix
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Chris Hansbury
(@The_Moody_Blue) reported
@virginmedia Tried twice so far today to raise a complaint, both raised and closed instantly without resolution or any action being taken. Ofcom recommend raising with CISAS. Is it possible to deal with someone who can / will help before I take this route?
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jill adelus
(@jilladelus1) reported
When i found why @virginmedia were lying- deceiving- misinforming- ignoring- blocking ANY resolution for my (& millions of other) complaint & breaching (at least) 4 areas of contractual law to disadvantage for their ££..realized this huge data breach could be deliberate-could be.
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Mel
(@lemonie1978) reported
@virginmedia I'm not speaking to anyone else. I've spent 5 days on the phone sorting your mess out to start with. I've coped the complaint to will just keep copy and pasting until it's live on my account. Maybe more than one copy with actually make someone do something at your end 🙄🙄
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whiteislandclothing
(@island_ibiza) reported
@virginmedia what a bunch of crooks never would recommend your service !!!
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ⒸⓇⒶⓘⒼ
(@CraigS0309) reported
@virginmedia No. Our Sky Sports Event channel levels drop from 100% down to 96% and the lowest it has been is 89%, before bouncing back to 100% before going down again a few minutes later
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Shane Carlsson
(@ShaneCarlsson) reported
@virginmedia are the worst customer service out there 😡
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Zoe Keogh
(@positivemummy1) reported
@virginmedia an absolute disgrace at your customer service and the fact you have blatantly stolen money from me every month for a SIM unrequested! Trying to cancel the thing as your team are that incompetent they can’t even input a correct email address on the account!