Virgin Media Outage Report in Twyford, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Twyford, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Camberley, High Wycombe, Bracknell, Woking and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Phone | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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Not Alex
(@a_peezy22) reported
from
Windsor, England
Another day, another @virginmedia outage 🙃
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Shin Dhother
(@ShinDhother) reported
from
Slough, England
@virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?
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Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia when you screw up this big you really ought to consider some refund... we can't even contact you or look it up on your website because you can't handle the customer complaint volumes. Fingers in ears... la la la la la. #badservice
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Debbie
(@Sparkles_Debz) reported
@virginmedia problem with total blackout + no broadband Sunday. Ensure refunds are processed for all effected. @Ofcom ✅
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Sutton_CW
(@cj_buzz) reported
@virginmedia i am smelling a denial of service attack… hopefully you will give all customers free movies for rest of year to compensate
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BEANIE NATION
(@button_connor) reported
@virginmedia WTF I cant get on website my tv is out plus internet and phone. I try and ring all I get and I quote “ all ower team is busy please call again later bye and auto hangs up “so this is really good I can’t wait for my contract to be up so I can leave this bad service
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Gemma Mildenhall-Perry
(@GemmaMildenhall) reported
@virginmedia my tv channels all gone off error code V53. Your website not working so can’t use service checker.
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Hannah Hitching
(@hanibal281288) reported
@SwindyMiller @virginmedia Having the same but can’t get on website, tried to ring customer services and they cut you off as too busy, stuck in a big queue via chat and down detector have had over 10000 people complain of the same issue
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Cath Puri
(@CathPuri) reported
@virginmedia No virgin media live tv right now! What's going on?! Can't get through to Virgin on phone as operators are "very busy", plus the tv error webpage is down. Clearly something is wrong but no posts from Virgin to explain. Amazing service.
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Lorraine Plant
(@lollyplant) reported
@virginmedia @JemmaPownall That's not working
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Robert Falla-Louvét 🔭🪐🚀
(@lanerobertlane) reported
@virginmedia @SwindyMiller You know you're website that you're linking people to isn't working either, right?! This isn't an isolated image - you must have a major increase in volume of people tweeting you all of a sudden to realise this isn't an isolated issue?
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Muuuuumy to Zac & Eilz 🏴🐒🦄
(@gryffenstrong) reported
@virginmedia Hi guys - is there a full blackout of services including your website in Glasgow? Whole area is down.