Virgin Media Outage Report in Yateley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Bracknell, Woking, Basingstoke, Farnborough, Fleet, Camberley, Aldershot, Guildford, Windsor and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Mark Reilly
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Montgomery
(@NigelMonty) reported
@virginmedia Yes I can call out to other numbers and have tried calling her from several lines (home Virgin line and two mobiles) all with same results. Have logged into her online account but option available to test the line - just the Service Status page which says all is well.
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AddyRaja
(@AddyRaja786) reported
@virginmedia My broadband has not been working for 2 weeks I have called several times and no one has been able to fix it ??? Can some one messeage me ASAP and help me so I can get going with my day to day duties
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Jake Rooney
(@JakeRooney13) reported
@virginmedia Never is is there
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Mike Goodyear
(@Goodyear3Mike) reported
@virginmedia My monthly direct debit went up and I allegedly missed the option to cancel my contract by two days
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia Still asking the same question, no action taken to date, from the 27/02/2022. Same questions that you are asking, time & time again! Can't even purchase any shopping or any other goods because of Virgins diabolical service. Don't patronise me because my aunt is older
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stuomac88
(@23de2e9cccbd46b) reported
@virginmedia I’m working nights all weekend so I can’t be there when he can call. This customer service is disgusting! You should be ashamed of how bad it is! Why does your live chat not work and just send me to WhatsApp every time???? You are about to lose a very loyal customer(20+ years)!!!
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ian bidwell
(@_Bidders_) reported
@virginmedia ok thanks. it shouldn't be this hard to cancel a service. i'm not paying for extra time when you've made it nigh on impossible to cancel. my last payment was 26th January and i unplugged the internet at the end of february as stated in my letter
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Peter Shieber
(@Shiebs) reported
@virginmedia Your customer service is so poor that even complaining about your poor customer service is impossible. You should invest some of your massive profits into training your customer service teams to deal with customers in a, you know, "customer service" kind of way
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Alex Meredith
(@AlexD_Meredith) reported
Never had problem with @virginmedia but deal expired and switched for better price. OMG the absolute shower of a customer service experience from there - cut off early, over charged, crap complaints process. Don't go there people and if you do beware trying to leave!
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Mike Shepperson
(@shprsn) reported
@vmbusiness 'accidentally' cut off our care home phone line on a Friday afternoon and no one can/will help @vmbusinesshelp DISGRACEFUL