Virgin Media Outage Report in Yateley, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Woking, Guildford, Slough, Reading, Farnborough, Basingstoke, Bracknell, Camberley, Fleet, Aldershot, Egham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
TV | |
| Guildford |
Internet | |
| Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Stuart Kearney
(@skearney7) reported
from
Basingstoke, England
@virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Wing
(@LMUCC_Wingy) reported
@virginmedia useless customer service , no tv service and cant ring up all you get is sorry all our team are busy good bye , guarantee they will want their money on bill date though. No way of contact brilliant
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Ruth
(@LooRuthie) reported
@virginmedia Working again said at 6 this morning that it would be repaired by midday so fingers crossed weak signal
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SOSA
(@sosamusicuk) reported
@virginmedia It’s not I’ve already been sent a new router as they said that’s the problem but it hasn’t worked
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Matthew Stafford
(@mstafford) reported
@virginmedia I'm going through the horror show of trying to get help (tried phoning and your website & app but they're no good). Can we DM about all this instead please?
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Ciaran Leaden
(@cdleaden) reported
@virginmedia Thanks for your reply. No. Customer service phones not being answered nor is the messaging app.
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Jordan 🤙
(@_Fellyyy) reported
@virginmedia Sent a text explaining the problem. Just got sent links that don’t help with my issue and told to ring 150 which again I can’t get through to speak anybody.
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margaret hung
(@curranhung) reported
@virginmedia I tried that before tweeting you & the only issue reported is TV. I can't log in to our account as get the same error message as when trying to get webmail. Just can't log in to anything on VM website.
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Cadence
(@cadeshaleigh) reported
@virginmedia my internet is not working and my box is just continuously flashing. I’ve tried self help and it not working. Been trying to call through and in a que
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Tim Saunders
(@WorldofTim2) reported
@virginmedia I'm not keen on spending another 2+ hours on hold to your team - I've done it several times and they've done nothing about the problem. Why can't they call me for a change? I pay a lot of money for a shockingly poor service that you don't want to fix. #virginmediadown
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ANDREW JUDD
(@cardiffrebel) reported
@virginmedia hi recently upgraded to s21 ultra 5G but dont seem to be getting 5g signal im using my older sim do i need to change sim to get 5G?