Virgin Media Outage Report in Yateley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Slough, Aldershot, Camberley, Guildford, Godalming, Bracknell, Basingstoke, Wokingham, Ascot, Woking, Yateley, Farnborough and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
||
| Fleet |
Internet | |
| Slough |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eoin Hurst
(@eoinhurst) reported
@VirginMediaIE thanks for that txt threatening to cancel my account in 48hrs due to one late payment. It’s nice that you ‘understand that these are challenging times’. A shame I can’t speak to you outside my 8-6 working day to make my complaint. #VirginMedia #Useless #Cancelled
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Lisa Cooper
(@lisalulabelle75) reported
Is there anywhere that gives worse customer service than @virginmedia 😡😡😡
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griptapebeercan
(@griptapebeercan) reported
My @virginmedia broadband was down this morning for a couple of hours. Which made me think - I’ve worked from home for over 2 years, and that’s only the 2nd time it’s happened. So 2 very small windows of time in over 2 years, I think that’s pretty damn reliable! Good work! 👍
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Andy Hawkes
(@namboozle) reported
@virginmedia Nope - I don't have the time to work through your backwards customer service phone line
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Andy Hodges
(@Andy_Hodges_UK) reported
Dear @virginmedia, please supply a telephone number to call for support with land line issues. Noting on your website, even under "Contact Us" and the help pages just take you round in ever frustrating circles! Thanks.
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Gemma Redford
(@GemRedford_FMN) reported
@Rachel_FMN @virginmedia We sacked them off. Hours and hours on the phone every time there was an issue. Trying to cancel even worse. Even when we returned the equipment they didn’t turn up for it then said they were going to fine us!! Jokes. Plus I’m over £1000 a year better off now too! Xx
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The Service Guy
(@CTSIan) reported
@virginmedia I already did & got told by two members that I was an idiot for complaining about fiber (which I don't have) so I've given up on that. :(
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Kimberlee
(@Kimberlee120) reported
@virginmedia Yes as been issues at least once a week lately. Picks up my account to say there are complex issues. It’s getting more and more and my tv box and router are old now. The amount of times turned everything on and off! TiVo box so slow internet cutting out
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Jamie Thompson
(@jamietomo) reported
@virginmedia That is ridiculous! Your customer service is abysmal.
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ThisisPW
(@thisis_PW) reported
@virginmedia contacted today as we have a Wi-Fi issue where it needs a Wi-Fi booster. Apparently you want to charge us £5 a month extra to supply one Wi-Fi booster. Why doesn’t the system work properly anyway? I am paying for #broadband but cannot get it across our home.