Virgin Media Outage Report in Yateley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Windsor, Reading, Slough, Basingstoke, Aldershot, Camberley, Woking, Farnborough, Bracknell, Guildford, Fleet and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Internet | |
| Reading |
Internet | |
| Slough |
Wi-fi | |
| Reading |
Total Blackout | |
| Basingstoke |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Skelton
(@PhilSkelly67) reported
@virginmedia Yet again, there is a problem in my area, it is not specific to my house, sending an engineer is pointless, the last engineer I spoke to said the cabling and main boxes on our road are in a shocking state and need replacing. My broadband drops out on a daily basis.
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stevie hind
(@steviehind) reported
@mitchec1 @SkyUK @virginmedia Hope you ain’t got their WiFi. Gotten terrible over the last few months with very little customer care!
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Harold
(@haroldhasnolife) reported
@virginmedia I've just said no one can update me on the forum how would that help. I've posted on it so many times, I just wanna stream again BG :(
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someone random
(@SteveBreave) reported
@mitchec1 @SkyUK @virginmedia Whoops! Wish you'd asked before. Welcome to poor service central.
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Paul wilson
(@Paulwil28859800) reported
@virginmedia i got scammed out of over £33 on my landline supposed too recieve a call over week ago i had too call told nothing can do about it a company that treat there customers like shite
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Adele Whitgreave
(@AdeleWhitgreave) reported
@virginmedia This is all services, I’ve made 13 phone calls now and last night they are sending a new set top box. I’ve been told that engineers don’t visit anymore due to Covid on the rise again?! The issue is the fitting in the wall from outside, it’s so old and not solid to the wall
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Gordon Springate
(@GordonSpringate) reported
@virginmedia If you have checked my previous tweets you would see I have followed the route numerous times. Day5 still no phone call to resolve my issues.
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David Jenkins
(@DavidJe51272871) reported
Virgin media owe me £33.67 because i closed my account after their appalling service. The only time you get a quick response is when you try to cancel your contract mid term and they send the Krays to warn you off with penalty charges. They sent a credit bill and no cheque.
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susan ambler
(@sue_ambler) reported
@virginmedia I can’t seem to find my email service online
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Toby
(@MurphyandToby) reported
Well done @virginmedia yet again the internet and TV is off!! 3 times in 2 months is pretty dire service