Virgin Media Outage Report in Yateley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Camberley, Guildford, Reading, Windsor, Aldershot, Basingstoke, Woking, Farnborough and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Total Blackout | |
| Camberley |
Phone | |
| Slough |
Internet | |
| Camberley |
TV | |
| Guildford |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Gareth “Gazimoff” Harmer
(@Gazimoff) reported
from
Basingstoke, England
@virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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T 🎮
(@16_bit_boy) reported
from
Basingstoke, England
@virginmedia Already checked that, no issues apparently..
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@AlexPAshton @virginmedia Oh gosh that’s pretty bad haha! Waking up to that in the garden or arriving home would be pretty weird
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!
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Melissa Burns
(@lissaburns) reported
from
Basingstoke, England
@virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peepeeels
(@peepeeels) reported
@LutzSchueler Bet you feel great! I’m on the middle of raising a complaint to @virginmedia about having to pay £25 extra a month for an @o2 SIM card I don’t need or want!
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FloatingSoles
(@FloatingSoles) reported
@virginmedia internets down in Ls9 and 1hr waiting to speak to someone. Can you confirm your internets broken & about as much use as an ashtray on a motorbike?
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Mark Burns
(@markb760) reported
@virginmedia I don’t normally take to this platform but… I have been waiting since 22nd September for you to install my Broadband. Unlike your lovely call centre staff your customer service is the worst I have encountered. Am I alone?
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seldomseenkid
(@seldomseenkid) reported
@virginmedia Business. Went down at 3.03 yesterday afternoon; up and running at 8.20 am this morning. Down for 5 hours on Thursday. Makes remote working rather tricky.
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Bindi Boo
(@bindi130305) reported
@virginmedia And I've just had someone ring me again to flog me your broadband. I asked why they were calling because I thought it was because of my complaint and she said it was on the back of my cancellation. Mind boggling.
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Tariq Jabbar
(@TariqJabbar80) reported
@bt_uk BT TALK TALK SKY Which gives me a maximum of 68mb per second All use the same openreach network and because of that I'm stuck with Virgin media and it costs me an arm and a leg for the service which I can get 300mb per second being an avid gamer
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Deb Brooker
(@Brooker1Deb) reported
@virginmedia just spent over 2 hours on a phone call to virgin media still with no resolution on my complaint that has been running since Aug 18th. Dreadful customer services extremely frustrating company to try and deal with
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FloatingSoles
(@FloatingSoles) reported
@virginmedia There’s no known issues apparently on your service checker & I imagine it’s easier to contact the spirit world than speak to someone at Virgin
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Richard Noble
(@Richard09499442) reported
@virginmedia Hi AG, i have done that multiple times, ive spent hours on the phone explaining everything multiple times, all i want to do is access the app on my phone but i dont receive the email to verify my username. Its not your fault personally but it has been awful customer service.
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David Rogers
(@davidrog) reported
@virginmedia We have an engineer coming Friday - I'm sure he'll fix issues. But getting to point of talking to someone and agreeing on needing engineer was very painful and time consuming. I'm sure many people would give up and suffer and cancel VM account (if they found out how to do that!)