Virgin Media Outage Report in Yateley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Godalming, Basingstoke, Windsor, Camberley, Bagshot, Guildford, Datchet, Slough, Aldershot, Farnborough, Bracknell, Fleet, Woking and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Godalming |
Wi-fi | |
| Basingstoke |
Wi-fi | |
| Reading |
Wi-fi | |
| Windsor |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Green
(@rmg19289) reported
@virginmedia hi, father in law has lost access to Blueyonder email account, and can't reset the password online. Can anyone help please?
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courtney
(@finaIgirIl) reported
virgin media player fix ur live website!! you’ve until half 8
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Darren Smith
(@DarrenSmith1977) reported
Best part of a week trying to cancel my @virginmedia 1st using their online facility, to no avail, and then Whatsapp for the last few days. If I was a cynical individual I’d say it’s deliberately difficult so you just give up and stay with them. Terrible customer service!
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martin wilson
(@mmm14mmm) reported
@virginmedia I have now has 4 calls from yourselves today trying to sell me a new package at extra cost. If you can offer me a discount, please feel free to call but not to try and sell me extra services. Instead, get out there and fix all the problems that you have!
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Ben
(@Delarule38) reported
@virginmedia …how do I make a complaint? We were booked in for an engineer today between 4-7pm as our wifi is down since Wednesday! No engineer turned up!!!! Why??? No explanation or text to tell us! Not happy!
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Clifton bbassoon
(@BbassoonClifton) reported
@virginmedia Well, thanks for your help with this. The issue is fixed, but I still can't get online and you can't send anyone out until Friday, 8 days after it went down. Another disappointed customer.
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Magpie7
(@juniperdt) reported
Don't buy from @O2 or @virginmedia they missold their volt service, never sent the sim card, have fraudulently taken money from my bank account & now send me letters threatening me with a collection agency. I've been in store & on the phone for weeks, lied to & not helped. 🧵
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Peter mcclurg
(@peter_mcclurg) reported
@virginmedia The problem is it is now showing as a default on my credit file. I'm absolutely raging. Complaint going to financial ombudsman too. This has got to stop. And try and contact your O2 company is impossible. Total shambles caused by GREED FROM VIRGIN MEDIA O2.
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
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Dark Asuramaru
(@DarkAsuramaru) reported
@virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie