Virgin Media

Virgin Media Outage Report in Yateley, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yateley, Hampshire, England 01/15/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Fleet, Woking, Aldershot, Camberley, Guildford, Basingstoke, Farnborough and Bracknell.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomSlough Wi-fi
United KingdomSlough Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • Geordiesbird Alyson Leitch (@Geordiesbird) reported from Wokingham, England

    @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

  • TheBadgerG Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • TomboBrewster Tom Vincent (@TomboBrewster) reported from Egham, England

    Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

  • TimSBourne Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

  • littlekatyb Katy Blay (@littlekatyb) reported from Basingstoke, England

    @virginmedia Hi! Our landline is being switched over to fibre on the 4th October, however our landline and WiFi hub are not on the same floor so we cannot connect them. Help please!

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

  • CraigHannan4 Craig Hannan (@CraigHannan4) reported from Ash, England

    Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

  • robmcewan1966 Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @GiganetUK @virginmedia 13:25. Down again…

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peppercrown lefthanded (@peppercrown) reported

    @virginmedia Oh wow so no excuses on the fact your team in live chat is extremely slow. What if I have no voice due the Illnesses

  • simonfurnish Simon Furnish (@simonfurnish) reported

    @virginmedia Having issue with internet where it’s intermittently disconnecting, been going on for over 5 days, status page said there was an issue but now resolved, which it isn’t, can you look into this please, UB9 area

  • FiFipowell Fi (@FiFipowell) reported

    @virginmedia And here we are again, broadband down on a Sunday evening, no chance of a technician until Thursday. Website unhelpful, phone lines closed but only after I have sat here pressing option after option for minutes am I told that. And still no credit from the last time it was down!

  • BANKSINATRA2047 🇬🇭MILS⭕️N!🇸🇱 (@BANKSINATRA2047) reported

    @virginmedia why dose my Wi-Fi go down on a monthly basis and how do I get my refund for the 9 days without internet connectivity?

  • brucemurchie Bruce Murchie (@brucemurchie) reported

    @virginmedia waited for 2 hours Saturday to close change/account. On line account management is shite. Service is crap. You owe me for waiting my hours. This is 3rd attempt to deal with crap @virginmedia

  • JMATOG1 JMTAOG1 (@JMATOG1) reported

    @virginmedia How’s about telling me when the problems gonna be fixed?

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

  • maccadilacus Macca (@maccadilacus) reported

    @virginmedia I have they didn’t help

  • kerriedocherty Kerrie docherty (@kerriedocherty) reported

    2. She has spent hours of her time trying to get somewhere on the phone and doesn’t get anywhere! Spent all of yesterday on watsapp and the guy just avoided her question the told her to phone! I almost joined virgin media but you know what your service is a pure joke

  • chunderwap Eggsackly (@chunderwap) reported

    @virginmedia Hi. 2 V6 boxes, 1 ethernet, the other wireless.When trying to watch recorded shows on the wireless box, I get V401 error. Rebooting the router solves the problem for a day. Swapped boxes round, the same happens. Any fix for this? Wireless box works fine otherwise.