Virgin Media outages and service status in Basingstoke, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 15, 4:17 PM GMT+1.
- Internet (57%)
- Total Blackout (14%)
- Wi-fi (14%)
- TV (14%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Virgin Media outage reports came from the following cities: Yateley, Basingstoke, Fleet, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Total Blackout | 3 days ago |
|
Basingstoke
|
Internet | 4 days ago |
|
Fleet
|
Internet | 4 days ago |
|
Basingstoke
|
Internet | 8 days ago |
|
Fleet
|
TV | 11 days ago |
|
Basingstoke
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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The HWC (@Hello_HWC) reported from Basingstoke, England@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, England@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Total Tropic Karen 🌴 (@TropicKarenB) reported from Newbury, England@virginmedia No broadband service in RG14 and your service status checker isn't working. Is there a know issue? #virginmedia
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Munindra Samani (@5aman1_m) reported from Wokingham, EnglandYet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Richard Conway (@richcon98) reported from Thatcham, England@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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John Richards (@Johnty14) reported from Basingstoke, England@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
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Jon Bond (@JobbyOvy) reported from Basingstoke, EnglandPhoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...
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6thdr (@6thDr) reported from Wokingham, EnglandToday I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Spa Wellbeing (@SpaWellbeing) reported from Wokingham, EnglandWhat’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Ritch Waghorn (@RitchWaghorn) reported from Wokingham, England@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported from Newbury, England@virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.
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©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Macsi (@mmaaccss) reported from Wokingham, EnglandWanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Paul Bullock (@pBullox) reported from Thatcham, England@virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...
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Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayes (@darrenhayes1973) reported@virginmedia I will be cancelling my account anyway after this and subsequent poor service after it
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Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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RM (@R_M_Bargains) reported@TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app
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Karen Rodger (@Fletchers_Mama) reported@virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.
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Chris (@ChrisLew300) reported@VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now
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Teds (@Tedtalks13) reported@virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills