Virgin Media Outage Report in Tadley, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tadley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Tadley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Basingstoke, Reading and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tadley, England
Latest outage, problems and issue reports in Tadley and nearby locations:
-
Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
-
Annabel Z
(@annabelouisa) reported
from
Basingstoke, England
@virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions
-
Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
-
Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
-
Mechelle Penny
(@Simmba88) reported
from
Basingstoke, England
@ceryswebb @virginmedia Their customer service is the absolute worst
-
Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
-
Jane
(@i96jms) reported
from
Basingstoke, England
@virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.
-
Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
-
The HWC
(@Hello_HWC) reported
from
Basingstoke, England
@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
-
Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
-
Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
-
Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
-
Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
-
Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
stuart whiley
(@stuartwhiley1) reported
from
Basingstoke, England
@virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone
-
Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
-
Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
-
amy woodliffe
(@amy_woodliffe) reported
from
Newbury, England
@DaddyHoggy @virginmedia This is terrible!!!
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
-
John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
meggie
(@nothalf) reported
@frankcottrell_b @virginmedia Get your Mother to note, report and block every number she doesn't recognise. Action Fraud will help. They are keen to catch cybercriminals.There are too many of them about right now.
-
Natalie
(@natcmidge) reported
@ZoeStar28166081 @DionNicolaou @virginmedia It’s an ongoing issue and has been for weeks. It’s absolutely not an individual problem...nor is it that the box needs an update or that the box needs to be left on all the time (why auto standby too if that be the case?!) its just genuine **** service that they don’t care about
-
Ravi Mal
(@ravi_mal) reported
@virginmedia My service has been intermittent for days now. Constantly seeing the two arrows symbol on my hub. Constantly getting thrown off Teams meetings. Constantly having to apologise to co-workers. This is getting embarrassing now. Paying you a fortune for a crap service.
-
Simon
(@71simon) reported
@jenniseex @virginmedia I used to like the service, especially the TV, but can’t justify paying so much for a poor service any more.
-
Jenni Seex
(@jenniseex) reported
@71simon @virginmedia Simon if you use the text service and say you want to cancel they can arrange all sorts. It takes about 29 hours to get a response but then they can send new equipment/ engineers etc. Try it you might get it fixed.
-
simon p durston
(@simon98760) reported
@virginmedia Thanks I did contact customer services over the weekend they couldn’t help seems like I’m going round in circles
-
CountessofLondonTown
(@LadyTrumpington) reported
@LozzaFox @virginmedia Good luck with Virgin....worst customer service ever....once bitten...never again
-
Akehurst
(@Akehurst_Sam) reported
Anyone Else Been Having Major Problems With #VirginMedia Recently? @VirginMedia
-
Phil Sawyer
(@VirulentPip1989) reported
@ShagGaming @virginmedia @zeninternet Ah okay, can only offer <50Mbps for my area. Too slow for my needs.
-
chlo
(@ChloeLording) reported
@virginmedia wifi constantly cutting out for 10 seconds at random times and can be so slow, been happening for a while now, absolutely useless