Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Thatcham.

City	Problem Type	Report Time
Basingstoke	TV	20 hours ago
Thatcham	TV	20 hours ago
Basingstoke	TV	20 hours ago
Basingstoke	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Chloe (@Chloe1seymour) reported 3 minutes ago from Basingstoke, England

  Trust @virginmedia to go down🤬

• 
  Mechelle Penny (@Simmba88) reported 13 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Joanne Wells (@MatildaDr) reported 15 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

• 
  Jim Millen (@jim_millen) reported 18 minutes ago from Thatcham, England

  Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...

• 
  faye harland (@fayeharland) reported 18 minutes ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Alok Sharma (@draloksharma74) reported 18 minutes ago from Oakley, England

  @virginmedia we are without internet now for over a day. No text updates despite registering what can be done about such poor service

• 
  Total Tropic Karen 🌴 (@TropicKarenB) reported 19 minutes ago from Newbury, England

  @virginmedia No broadband service in RG14 and your service status checker isn't working. Is there a know issue? #virginmedia

• 
  Jez (@drewy__) reported 20 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  John Richards (@Johnty14) reported 21 minutes ago from Basingstoke, England

  @virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 24 minutes ago from Cholsey, England

  FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)

• 
  Dan 🇪🇺 #TitanUp (@AfroChuck87) reported 26 minutes ago from Basingstoke, England

  . Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia

• 
  Jon Bond (@JobbyOvy) reported 31 minutes ago from Basingstoke, England

  Phoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...

• 
  Pilot_Paul (@pilot_paul) reported 31 minutes ago from Basingstoke, England

  @virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down

• 
  Katy Blay (@littlekatyb) reported 32 minutes ago from Basingstoke, England

  @virginmedia Hi! Our landline is being switched over to fibre on the 4th October, however our landline and WiFi hub are not on the same floor so we cannot connect them. Help please!

• 
  Tony Phillips (@Loafite) reported 41 minutes ago from Basingstoke, England

  @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

• 
  Pilot_Paul (@pilot_paul) reported 51 minutes ago from Basingstoke, England

  @ianmills99 @virginmedia No internet in RG21 either. Cannot even get on to the service page on my mobile

• 
  Andy Oram (@AndyOramEmax) reported 54 minutes ago from Basingstoke, England

  @virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!

• 
  Tony Redmond (@tRed20) reported 55 minutes ago from Basingstoke, England

  @virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔

• 
  Richard Conway (@richcon98) reported 59 minutes ago from Thatcham, England

  @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 60 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Whittle ⭐⭐ (@nataliewhittle6) reported 14 minutes ago

  @virginmedia Itv1 still not working any ideas when it will be up and running again

• 
  James Price (@VIKINGJP74) reported 15 minutes ago

  @virginmedia Hello what’s the problem in my area today ST3 Stoke On Trent No picture for hours on my TiVo box ??

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 16 minutes ago

  @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

• 
  Shaun Riley (@shaunriley1954) reported 16 minutes ago

  @virginmedia @Da8blue It took long enough to fix

• 
  Dumitru Langham (@DumitruLangham) reported 17 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Ant Trevers-Footitt (@FootittAnt) reported 19 minutes ago

  @virginmedia ITV still down

• 
  martyn coombes (@martyncoombes72) reported 20 minutes ago

  @Jennababes @virginmedia There is an outage

• 
  Investor (@UrTradingDiary) reported 22 minutes ago

  Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?

• 
  Dave (@Dave_Syracuse) reported 23 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  caileachcrubach (@caileachcrubach) reported 24 minutes ago

  @virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.