Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Tadley.

City	Problem Type	Report Time
Basingstoke	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  faye harland (@fayeharland) reported 17 seconds ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Andy Oram (@AndyOramEmax) reported 1 minute ago from Basingstoke, England

  @virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!

• 
  Joshua Grenville-Wood (@JGrenvillewood) reported 4 minutes ago from Basingstoke, England

  @virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi

• 
  John Richards (@Johnty14) reported 5 minutes ago from Basingstoke, England

  @virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 11 minutes ago from Cholsey, England

  AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)

• 
  Paul Bullock (@pBullox) reported 15 minutes ago from Thatcham, England

  @virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...

• 
  Chloe (@Chloe1seymour) reported 21 minutes ago from Basingstoke, England

  Trust @virginmedia to go down🤬

• 
  Jez (@drewy__) reported 24 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  Nicola (@SparkleEyedGirl) reported 29 minutes ago from Newbury, England

  @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 29 minutes ago from Cholsey, England

  FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)

• 
  Pilot_Paul 🇪🇸 (@pilot_paul) reported 30 minutes ago from Basingstoke, England

  @Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00

• 
  Paul Bullock (@pBullox) reported 34 minutes ago from Thatcham, England

  @virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.

• 
  Gareth “Gazimoff” Harmer (@Gazimoff) reported 37 minutes ago from Basingstoke, England

  @virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.

• 
  Joanne Wells (@MatildaDr) reported 39 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

• 
  Mechelle Penny (@Simmba88) reported 39 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  stuart whiley (@stuartwhiley1) reported 49 minutes ago from Basingstoke, England

  @virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone

• 
  Stuart Kearney (@skearney7) reported 50 minutes ago from Basingstoke, England

  @virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated

• 
  Alok Sharma (@draloksharma74) reported 52 minutes ago from Oakley, England

  @virginmedia we are without internet now for over a day. No text updates despite registering what can be done about such poor service

• 
  amy woodliffe (@amy_woodliffe) reported 52 minutes ago from Newbury, England

  @DaddyHoggy @virginmedia This is terrible!!!

• 
  Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported 60 minutes ago from Newbury, England

  Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krono aka a dogtor in 2 years (@octoexp490) reported 2 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.

• 
  Paul Vine (@Paul_Vine1) reported 2 minutes ago

  @Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.

• 
  Garry (@gwfvrowell) reported 2 minutes ago

  No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

• 
  John Mercer (@Merse2506) reported 3 minutes ago

  Live sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia

• 
  Scott Ivell (@scott_ivell) reported 6 minutes ago

  @virginmedia Hi. We have no phone service at home. Service status shows no issues. when i call home from mobile says 'not been possible to connect you' so it's not our handsets - can you diagnose please

• 
  si (@sjk2099) reported 9 minutes ago

  @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 11 minutes ago

  @sephiroth17181 @virginmedia WiFi signal on my router is pretty decent tbh. I get 40Mbps (WiFi5) connection on my iPhone 14 Plus at farthest point of back garden (router is at front of the house), which is more than enough for browsing, YT, etc if get to sit out there on the bench

• 
  Dan🥷 (@_DanJbh) reported 15 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

• 
  🇮🇪MartinMurphy72 (@MartinMurphy72) reported 17 minutes ago

  @daphmc_ @Rugby_Scoop @virginmedia Not at all 2023 is in the past We have never won a QF so the last QF won’t leave any lasting impression…

• 
  Denise Swif5 (@DeniseSwif5) reported 18 minutes ago

  Virgin media Day 16 no service or no contact #jokers