Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Tadley.

City	Problem Type	Report Time
Basingstoke	Internet	5 days ago
Basingstoke	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Gareth “Gazimoff” Harmer (@Gazimoff) reported 4 minutes ago from Basingstoke, England

  @virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.

• 
  Melissa Burns (@lissaburns) reported 4 minutes ago from Basingstoke, England

  @tonight__we_fly @virginmedia Exactly this 👆🏻... at least long serving customers are apparently all treated equally... with poor service 😭

• 
  stuart whiley (@stuartwhiley1) reported 7 minutes ago from Basingstoke, England

  @virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone

• 
  Jon Bond (@JobbyOvy) reported 12 minutes ago from Basingstoke, England

  Phoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...

• 
  Melissa Burns (@lissaburns) reported 13 minutes ago from Basingstoke, England

  @virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...

• 
  The Big Gay Review (@thebiggayreview) reported 13 minutes ago from Basingstoke, England

  WiFi went down in the middle of watching Halloween Ends. 4G signal also unresponsive. Stuck on very slow 4G. Virgin Media say it’s possibly a hardware fault and want to send someone Monday. No. I’m not waiting 72 hours with no internet. I’ll implode.

• 
  Paul Bullock (@pBullox) reported 18 minutes ago from Thatcham, England

  @virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...

• 
  Mechelle Penny (@Simmba88) reported 21 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Kieran Davey (@KieranDavey1) reported 23 minutes ago from Basingstoke, England

  @virginmedia Hi - I'm in Rg22 and Internet has been down since about 11am - do you have an eta for when this will be fixed? Thanks

• 
  ¥ (@AfroChuck87) reported 24 minutes ago from Basingstoke, England

  Just spent 40 minutes being messed around with from @virginmedia to be then hung up on. Your customer service is atrocious!!!

• 
  Jane (@i96jms) reported 30 minutes ago from Basingstoke, England

  @virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.

• 
  John Richards (@Johnty14) reported 31 minutes ago from Basingstoke, England

  @virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.

• 
  Jim Millen (@jim_millen) reported 35 minutes ago from Thatcham, England

  Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...

• 
  Tony Redmond (@tRed20) reported 36 minutes ago from Basingstoke, England

  @virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔

• 
  T 🎮 (@16_bit_boy) reported 37 minutes ago from Basingstoke, England

  @virginmedia Already checked that, no issues apparently..

• 
  Paul Bullock (@pBullox) reported 39 minutes ago from Thatcham, England

  @virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.

• 
  Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported 42 minutes ago from Newbury, England

  Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

• 
  Paul Bullock (@pBullox) reported 47 minutes ago from Thatcham, England

  @virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.

• 
  Tony Redmond (@tRed20) reported 49 minutes ago from Basingstoke, England

  @virginmedia Suddenly came back online yesterday afternoon ...so suggests there was an issue elsewhere. Thanks for your replies

• 
  Katy Blay (@littlekatyb) reported 54 minutes ago from Basingstoke, England

  @virginmedia Hi! Our landline is being switched over to fibre on the 4th October, however our landline and WiFi hub are not on the same floor so we cannot connect them. Help please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susan Chew (@SusanChew5) reported 4 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  Howard Martin 💚 (@HJMKent) reported 5 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  mancs boi (@DjmarkieT) reported 5 minutes ago

  @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported 5 minutes ago

  @virginmedia @mobily_uk Why can’t you just offer the best service at the best price. This miserable dance goes on all over the UK.

• 
  James Munro (@eripley8) reported 6 minutes ago

  @virginmedia @mobily_uk Can you drop the smiling emoji Virgin. It really is absurdly patronising and shows that you're just laughing at us rather than genuinely trying to help

• 
  Elise (@elise_john85) reported 7 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported 7 minutes ago from Gosport District, England

  @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

• 
  Martin Lawton (@MartinLawton) reported 10 minutes ago

  @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

• 
  Sean Pearson (@soapyrct) reported 11 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported 14 minutes ago from Bishopbriggs, Scotland

  @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩