Virgin Media outages and service status in Newbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newbury, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newbury, England
The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 8 days ago |
|
Tadley
|
Wi-fi | 9 days ago |
|
Basingstoke
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
-
John Richards (@Johnty14) reported from Basingstoke, England@virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!
-
Jon Bond (@JobbyOvy) reported from Basingstoke, EnglandPhoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...
-
Mechelle Penny (@Simmba88) reported from Basingstoke, England@ceryswebb @virginmedia Their customer service is the absolute worst
-
John Richards (@Johnty14) reported from Basingstoke, England@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
-
@MARCUS1961UK (@MARCUS1961UK) reported from Cholsey, EnglandAND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
-
Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00
-
faye harland (@fayeharland) reported from Woolhampton, England@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
-
Richard Conway (@richcon98) reported from Thatcham, England@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
-
¥ (@AfroChuck87) reported from Basingstoke, EnglandJust spent 40 minutes being messed around with from @virginmedia to be then hung up on. Your customer service is atrocious!!!
-
Simon Miller (@SimonMiller52) reported from Thatcham, England@virginmedia Hi yes I’ve done this numerous times and spoken to many people on chat and always been told I will get a call to discuss and I never hear back. I just want someone to look into why we cannot get it but it’s available on our road. Thanks
-
Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
The HWC (@Hello_HWC) reported from Basingstoke, England@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
-
arsenal (@gooner64) reported from Basingstoke, England@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
-
Jane (@i96jms) reported from Basingstoke, England@virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.
-
T 🎮 (@16_bit_boy) reported from Basingstoke, England@virginmedia Already checked that, no issues apparently..
-
Pilot_Paul (@pilot_paul) reported from Basingstoke, England@virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down
-
Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
-
The Big Gay Review (@thebiggayreview) reported from Basingstoke, EnglandWiFi went down in the middle of watching Halloween Ends. 4G signal also unresponsive. Stuck on very slow 4G. Virgin Media say it’s possibly a hardware fault and want to send someone Monday. No. I’m not waiting 72 hours with no internet. I’ll implode.
-
Gareth “Gazimoff” Harmer (@Gazimoff) reported from Basingstoke, England@virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.
-
Stuart Kearney (@skearney7) reported from Basingstoke, England@virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Helen Mildenhall (@helenmildenhall) reported@virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.
-
Karl Dyer (@KarlDyer15) reportedTo work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs
-
Jo (@joannetpjo) reported@virginmedia @lovelylisaj You are the worst company virgin media!
-
Lisa (@LisaRacheal) reported@virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase
-
Becki (@bexxsta18) reported@virginmedia why is your service so bad! Broadband constantly going off, service checker cannot currently connect at the moment. No service issues reported……IT DOESN’T WORK!
-
LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported@virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP
-
Callum Ridings (@Unique_Toxic14) reported@LimbChance @virginmedia internets gone down again can you please comment on this
-
Luis Alvarez (@alvarezluisf) reportedDoes anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.
-
Lay D Fingers (@LayDFingers) reported@virginmedia can you please help me by sending a confirmation of my final bill pronto
-
Paul Turner™ (Personal) (@PaulTurner140) reported@DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.