Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Thatcham.

City	Problem Type	Report Time
Basingstoke	TV	1 day ago
Thatcham	TV	1 day ago
Basingstoke	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  The HWC (@Hello_HWC) reported 5 minutes ago from Basingstoke, England

  @virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...

• 
  Annabel Z (@annabelouisa) reported 5 minutes ago from Basingstoke, England

  @virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions

• 
  Pilot_Paul 🇪🇸 (@pilot_paul) reported 7 minutes ago from Basingstoke, England

  @Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00

• 
  Mechelle Penny (@Simmba88) reported 9 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Nicola (@SparkleEyedGirl) reported 19 minutes ago from Newbury, England

  @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

• 
  Paul Bullock (@pBullox) reported 20 minutes ago from Thatcham, England

  @virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 23 minutes ago from Cholsey, England

  AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)

• 
  Kieran Davey (@KieranDavey1) reported 25 minutes ago from Basingstoke, England

  @virginmedia Hi - I'm in Rg22 and Internet has been down since about 11am - do you have an eta for when this will be fixed? Thanks

• 
  Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported 26 minutes ago from Newbury, England

  Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

• 
  Tony Redmond (@tRed20) reported 26 minutes ago from Basingstoke, England

  @virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔

• 
  amy woodliffe (@amy_woodliffe) reported 27 minutes ago from Newbury, England

  @DaddyHoggy @virginmedia This is terrible!!!

• 
  Tony Phillips (@Loafite) reported 28 minutes ago from Basingstoke, England

  @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 30 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

• 
  Tony Phillips (@Loafite) reported 32 minutes ago from Basingstoke, England

  @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

• 
  Paul Bullock (@pBullox) reported 34 minutes ago from Thatcham, England

  @virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...

• 
  Jane (@i96jms) reported 34 minutes ago from Basingstoke, England

  @virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.

• 
  Paul Bullock (@pBullox) reported 35 minutes ago from Thatcham, England

  @virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 51 minutes ago from Cholsey, England

  FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)

• 
  Jim Millen (@jim_millen) reported 55 minutes ago from Thatcham, England

  Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...

• 
  Alok Sharma (@draloksharma74) reported 59 minutes ago from Oakley, England

  @virginmedia we are without internet now for over a day. No text updates despite registering what can be done about such poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Burgess (@markburgess1984) reported 5 minutes ago

  @virginmedia are we getting compensation for it being down all day

• 
  Debi Williamson (@Debi0709) reported 6 minutes ago

  @virginmedia Getting fed up now had issues with our box this morning

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 7 minutes ago

  Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

• 
  Andrew Thomas (@athomaswrites) reported 15 minutes ago

  @virginmedia Yup - my bill (Teesside) has gone up about a tenner, but my service is worse than ever. I'm seriously considering Starlink...

• 
  Taj (@Taj_B1) reported 17 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 20 minutes ago

  @virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…

• 
  Nicola Thrussell (@NicolaThrussell) reported 21 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  South Coast Commuter (@CS_Hants) reported 25 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  Eloi Berquin (@eloib2001) reported 27 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  HazAwaiz (@HazAwaiz) reported 28 minutes ago

  @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this