Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Tadley, and Basingstoke.

City	Problem Type	Report Time
Tadley	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Tony Redmond (@tRed20) reported 3 seconds ago from Basingstoke, England

  @virginmedia Suddenly came back online yesterday afternoon ...so suggests there was an issue elsewhere. Thanks for your replies

• 
  Joanne Wells (@MatildaDr) reported 2 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

• 
  T 🎮 (@16_bit_boy) reported 3 minutes ago from Basingstoke, England

  @virginmedia Already checked that, no issues apparently..

• 
  Nicola (@SparkleEyedGirl) reported 5 minutes ago from Newbury, England

  @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

• 
  Jane (@i96jms) reported 8 minutes ago from Basingstoke, England

  @virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.

• 
  Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported 9 minutes ago from Newbury, England

  Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

• 
  Stuart Kearney (@skearney7) reported 10 minutes ago from Basingstoke, England

  @virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated

• 
  @MARCUS1961UK (@MARCUS1961UK) reported 22 minutes ago from Cholsey, England

  AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 22 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

• 
  Jez (@drewy__) reported 23 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  Cathy Alexander (@CathyTVNews) reported 27 minutes ago from Thatcham, England

  What's the problem @virginmedia ? No broadband all day in RG18. Work day wasted. Your signal check says "problems" but no updates. Can't get thro to customer service.

• 
  Pilot_Paul (@pilot_paul) reported 37 minutes ago from Basingstoke, England

  @ianmills99 @virginmedia No internet in RG21 either. Cannot even get on to the service page on my mobile

• 
  Jon Bond (@JobbyOvy) reported 37 minutes ago from Basingstoke, England

  Phoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...

• 
  Annabel Z (@annabelouisa) reported 40 minutes ago from Basingstoke, England

  @virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions

• 
  Pilot_Paul 🇪🇸 (@pilot_paul) reported 43 minutes ago from Basingstoke, England

  @Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00

• 
  Tony Phillips (@Loafite) reported 46 minutes ago from Basingstoke, England

  @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

• 
  stuart whiley (@stuartwhiley1) reported 52 minutes ago from Basingstoke, England

  @virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone

• 
  Andy Oram (@AndyOramEmax) reported 53 minutes ago from Basingstoke, England

  @virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!

• 
  Simon Miller (@SimonMiller52) reported 53 minutes ago from Thatcham, England

  @virginmedia Hi yes I’ve done this numerous times and spoken to many people on chat and always been told I will get a call to discuss and I never hear back. I just want someone to look into why we cannot get it but it’s available on our road. Thanks

• 
  Total Tropic Karen 🌴 (@TropicKarenB) reported 59 minutes ago from Newbury, England

  @virginmedia No broadband service in RG14 and your service status checker isn't working. Is there a know issue? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported 6 minutes ago

  @virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG

• 
  Q🍒𒉭🐆 (@quiquisworld) reported 7 minutes ago

  Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid

• 
  Dr A (@thetweetslayer) reported 8 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Mark vix (@Vikk3rs146) reported 9 minutes ago

  @jaluch @virginmedia I just left after 30 years of being a customer because of that attitude..it’s true ,they couldn’t give a **** .

• 
  ebrahim akooji (@ebrahim1234) reported 10 minutes ago

  @virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable

• 
  Faisal A. Qureshi (@f_a_q) reported 10 minutes ago

  @virginmedia @Stsantek Their piss poor customer service is why I left. Absolutely no respect to long time customers.

• 
  Ryan Brittain (@ryanbrittain1) reported 12 minutes ago

  @virginmedia @JSims_92 During lockdown they off loaded staff and then didn’t re-employ - worse customer service across the industry and that says something when in the same list as BT and Vodafone

• 
  Virgin Media News (@VirginMediaNews) reported 13 minutes ago

  At least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews

• 
  allie 💋 (@upmyallie) reported 15 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  Jenny B (@Myfourjoys) reported 16 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡