Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Tadley, Basingstoke, and Thatcham.

City	Problem Type	Report Time
Tadley	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  amy woodliffe (@amy_woodliffe) reported 3 minutes ago from Newbury, England

  @DaddyHoggy @virginmedia This is terrible!!!

• 
  T 🎮 (@16_bit_boy) reported 3 minutes ago from Basingstoke, England

  @virginmedia Already checked that, no issues apparently..

• 
  Tony Redmond (@tRed20) reported 7 minutes ago from Basingstoke, England

  @virginmedia Suddenly came back online yesterday afternoon ...so suggests there was an issue elsewhere. Thanks for your replies

• 
  Tom Hogan (@TheTomothy) reported 8 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  Richard Conway (@richcon98) reported 11 minutes ago from Thatcham, England

  @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

• 
  Joanne Wells (@MatildaDr) reported 11 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

• 
  stuart whiley (@stuartwhiley1) reported 14 minutes ago from Basingstoke, England

  @virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone

• 
  Mechelle Penny (@Simmba88) reported 15 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Alok Sharma (@draloksharma74) reported 24 minutes ago from Oakley, England

  @virginmedia we are without internet now for over a day. No text updates despite registering what can be done about such poor service

• 
  Pilot_Paul 🇪🇸 (@pilot_paul) reported 25 minutes ago from Basingstoke, England

  @Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00

• 
  Jim Millen (@jim_millen) reported 26 minutes ago from Thatcham, England

  Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...

• 
  Nicola (@SparkleEyedGirl) reported 27 minutes ago from Newbury, England

  @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

• 
  Cathy Alexander (@CathyTVNews) reported 34 minutes ago from Thatcham, England

  What's the problem @virginmedia ? No broadband all day in RG18. Work day wasted. Your signal check says "problems" but no updates. Can't get thro to customer service.

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 40 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

• 
  Tony Phillips (@Loafite) reported 40 minutes ago from Basingstoke, England

  @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

• 
  Tony Phillips (@Loafite) reported 41 minutes ago from Basingstoke, England

  @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

• 
  Paul Bullock (@pBullox) reported 44 minutes ago from Thatcham, England

  @virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.

• 
  Melissa Burns (@lissaburns) reported 45 minutes ago from Basingstoke, England

  @virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...

• 
  ¥ (@AfroChuck87) reported 49 minutes ago from Basingstoke, England

  Just spent 40 minutes being messed around with from @virginmedia to be then hung up on. Your customer service is atrocious!!!

• 
  Paul Bullock (@pBullox) reported 53 minutes ago from Thatcham, England

  @virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mullan (@ericthecatmk2) reported 1 minute ago

  @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

• 
  Robbie 🌷 (@robbieg15_) reported 2 minutes ago

  Internet has gone down twice in the past 24 hours. Time to fine Virgin Media £23m again imo.

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 3 minutes ago

  @virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough

• 
  Charlotte Dimond (@charldimond) reported 6 minutes ago

  @virginmedia Hub box is stuck on a reboot cycle with ‘welcome’ ‘please wait’ and virgin media logo screen. Nothing is happening. I’ve rebooted several times for the past hour. Please can you advise? I cannot get through to the customer service via the phone.

• 
  Tanya Ho (@tho78450) reported 8 minutes ago

  @Stsantek @virginmedia Let's face it, VM we're found out, but EE must be close behind. Service non-existent and they extort money from the consumer to get a decent broadband speed. Times up, methinks

• 
  keith jones (@keithdavidjones) reported 11 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 13 minutes ago

  I'm trying to be active but virgin media sucks sorry guysss

• 
  Benjamin Webster (@benjaminlfc) reported 13 minutes ago

  @Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues

• 
  Deano... (@Frugal_ways) reported 16 minutes ago

  @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...

• 
  Christine💙 (@jaluch) reported 17 minutes ago

  @virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service