Virgin Media Outage Report in Woolhampton, West Berkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Woolhampton, West Berkshire, England
The most recent Virgin Media outage reports came from the following cities: Reading and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Woolhampton, England
Latest outage, problems and issue reports in Woolhampton and nearby locations:
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Chloe
(@Chloe1seymour) reported
from
Basingstoke, England
Trust @virginmedia to go down🤬
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Jim Millen
(@jim_millen) reported
from
Thatcham, England
Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Wood
(@edwooduk) reported
@virginmedia The phone line CS, the WhatsApp service, Forum and Twitter-just-pointing-at-Forum have been source of huge frustration.
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John Sambrooks💙
(@JSambrooks) reported
@virginmedia I don’t want a resolution!! I want my services sorted quickly and not having to wait due your poor quality system which doesn’t keep the right booking dates, sends engineers when dates moved and when the do show up allocate enough time to complete the work!
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emma adkins
(@emma_adkins33) reported
@virginmedia No I'm not ringing for a fourth time, you can contact me! I've cancelled the direct debit due to the fact you took a months payment in aug for a service i had already cancelled and under no circumstances will you be doing it again!!
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Adam C
(@Honeymonstah) reported
@virginmedia Currently having another horrendously bad experience with your customer services team via WhatsApp. Delayed installation of broadband a month or so ago and no automated compensation as per your own policy. Please assist. #customerservice #badcustomerservice
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Adaobi
(@DobisMuted) reported
@virginmedia Yes. I haven't had any more issues.
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Chris Chanona
(@poorgirlblues) reported
@jayrayner1 @virginmedia They are the worst company I have ever dealt with. Truly awful. You never get to speak to the same person twice after being on hold for ages. They truly do not care.
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Cosmic Baig
(@cosmicbaig) reported
@jayrayner1 @virginmedia Completely mirrors my own experience. Worse customer service I have ever experienced.
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Jono Bradley
(@WidowgastsM9) reported
@virginmedia My online account never works, always crashes and says to ring up.
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Noelle Doran
(@NoelleDoran7) reported
@LizTruss_MP I won’t be watching the funeral on Monday all day I be looking at other programs on virgin media 360 such as sky history 2,food network ID discovery and nick Jr
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Chilli
(@ChanTankaria) reported
.@virginmedia possibly the worst company on this planet to deal with. After answering loads of security questions they couldn't help because I didn't know what I pay for the mobile. Then transferred me to 02....is this a joke Virgin Media...