Virgin Media outages and service status in Woolhampton, England

Problems in the last 24 hours in Woolhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woolhampton, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, Reading, Thatcham, and Henley on Thames.

City	Problem Type	Report Time
Basingstoke	TV	21 hours ago
Reading	TV	21 hours ago
Thatcham	TV	21 hours ago
Reading	TV	21 hours ago
Basingstoke	TV	21 hours ago
Reading	TV	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Woolhampton, England

Latest outage, problems and issue reports in Woolhampton and nearby locations:

• 
  Melissa Burns (@lissaburns) reported 1 minute ago from Basingstoke, England

  @tonight__we_fly @virginmedia Exactly this 👆🏻... at least long serving customers are apparently all treated equally... with poor service 😭

• 
  Greg Emmerson (@gregemmerson_) reported 2 minutes ago from Reading, England

  @virginmedia Completed the tests with the app, one room poor coverage

• 
  Annabel Z (@annabelouisa) reported 11 minutes ago from Basingstoke, England

  @virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions

• 
  Dan 🇪🇺 #TitanUp (@AfroChuck87) reported 12 minutes ago from Basingstoke, England

  . Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia

• 
  gina knight (@ginaatinknight) reported 13 minutes ago from Reading, England

  @virginmedia not think much if the service from virgin media so far not great for new customers

• 
  Joanne Wells (@MatildaDr) reported 14 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

• 
  Jon Bond (@JobbyOvy) reported 15 minutes ago from Basingstoke, England

  Phoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...

• 
  Mechelle Penny (@Simmba88) reported 15 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Cathy Alexander (@CathyTVNews) reported 15 minutes ago from Thatcham, England

  What's the problem @virginmedia ? No broadband all day in RG18. Work day wasted. Your signal check says "problems" but no updates. Can't get thro to customer service.

• 
  T 🎮 (@16_bit_boy) reported 19 minutes ago from Basingstoke, England

  @virginmedia Already checked that, no issues apparently..

• 
  Gari Clark (@GariClark) reported 20 minutes ago from Reading, England

  Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

• 
  Pilot_Paul (@pilot_paul) reported 24 minutes ago from Basingstoke, England

  @virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down

• 
  Pilot_Paul (@pilot_paul) reported 30 minutes ago from Basingstoke, England

  @ianmills99 @virginmedia No internet in RG21 either. Cannot even get on to the service page on my mobile

• 
  John Richards (@Johnty14) reported 32 minutes ago from Basingstoke, England

  @virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.

• 
  Safdar Mustafa (@safdar) reported 41 minutes ago from Reading, England

  @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

• 
  Deborah (@debsw18) reported 47 minutes ago from Hook, England

  @virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.

• 
  Marta (@vikingmarta89) reported 48 minutes ago from Reading, England

  @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 57 minutes ago from Reading, England

  @virginmedia There is no problem in my area. My problem is specific to my account.

• 
  amy woodliffe (@amy_woodliffe) reported 58 minutes ago from Newbury, England

  @DaddyHoggy @virginmedia This is terrible!!!

• 
  Khurram Qayam (@kqbrain) reported 59 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Baker (@NigelBak3r) reported 58 seconds ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

• 
  J Corbi (@JCorbinHus) reported 2 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  lou pitt 🤓 (@loopyloupy) reported 7 minutes ago

  @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

• 
  Karrie (@KarrieboKarrie) reported 8 minutes ago

  @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.

• 
  Richard Davies (@RichardDavies20) reported 9 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  Anna Maliniak (@AnnaMaliniak) reported 9 minutes ago

  @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

• 
  Sab Singh Saroya (@Sab_LFC) reported 10 minutes ago

  @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

• 
  Darren Green (@darreng3007) reported 11 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Dave (@Dave_Syracuse) reported 12 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Samuel Williams (@SamuelWill64467) reported 12 minutes ago

  @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.