Virgin Media outages and service status in Woolhampton, England

Problems in the last 24 hours in Woolhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woolhampton, England

The most recent Virgin Media outage reports came from the following cities: Reading, Tadley, Henley on Thames, and Basingstoke.

City	Problem Type	Report Time
Reading	Internet	15 hours ago
Reading	Internet	1 day ago
Reading	Internet	2 days ago
Reading	Internet	4 days ago
Reading	Internet	6 days ago
Tadley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Woolhampton, England

Latest outage, problems and issue reports in Woolhampton and nearby locations:

• 
  T 🎮 (@16_bit_boy) reported 8 minutes ago from Basingstoke, England

  @virginmedia Already checked that, no issues apparently..

• 
  Kieran Davey (@KieranDavey1) reported 9 minutes ago from Basingstoke, England

  @virginmedia Hi - I'm in Rg22 and Internet has been down since about 11am - do you have an eta for when this will be fixed? Thanks

• 
  Andy Oram (@AndyOramEmax) reported 12 minutes ago from Basingstoke, England

  @virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!

• 
  Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported 15 minutes ago from Reading, England

  Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

• 
  Tony Phillips (@Loafite) reported 21 minutes ago from Basingstoke, England

  @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

• 
  Soph (@daddysdahmer) reported 22 minutes ago from Reading, England

  @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

• 
  Nicola Cooper (@Cooper100Nicola) reported 22 minutes ago from Reading, England

  @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

• 
  Jessica Boshier (@djmessyxjessy) reported 23 minutes ago from Reading, England

  @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

• 
  Martin law (@tw1tterlawsey) reported 32 minutes ago from Reading, England

  @virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way

• 
  Marta (@vikingmarta89) reported 32 minutes ago from Reading, England

  @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

• 
  Dave Crocker (@davedec60) reported 33 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  Chloe (@Chloe1seymour) reported 33 minutes ago from Basingstoke, England

  Trust @virginmedia to go down🤬

• 
  Paul Bullock (@pBullox) reported 34 minutes ago from Thatcham, England

  @virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.

• 
  Safdar Mustafa (@safdar) reported 41 minutes ago from Reading, England

  @virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?

• 
  Khurram Qayam (@kqbrain) reported 42 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 42 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

• 
  David Bruton (@OutdoorDaveGB) reported 45 minutes ago from Reading, England

  @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

• 
  Nicola (@SparkleEyedGirl) reported 51 minutes ago from Newbury, England

  @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

• 
  John Richards (@Johnty14) reported 54 minutes ago from Basingstoke, England

  @virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.

• 
  Safdar Mustafa (@safdar) reported 59 minutes ago from Reading, England

  @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DbowNews 🫩 (@Dbow500) reported 8 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.

• 
  BZSM1TH (@BazingaSmth) reported 8 minutes ago

  @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept

• 
  JR (@Dadyougeek) reported 9 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!

• 
  Sinbinnin (@sinbinnin) reported 9 minutes ago

  @virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)

• 
  Dr Elaine Rust (@elainerust) reported 11 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  kel (@_k3l__) reported 11 minutes ago

  Virgin media has been down at some point in the day for the last 3 days now🤬

• 
  Robbie 🌷 (@robbieg15_) reported 14 minutes ago

  Down again for the 3rd time in the past week. I curse you, Virgin Media.

• 
  Chris Hopkinson (@chromaphotog) reported 16 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 17 minutes ago

  @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

• 
  Sarah (@sarahvkeenan) reported 17 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?