Virgin Media outages and service status in Newbury, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbury, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, and Thatcham.

City	Problem Type	Report Time
Basingstoke	Internet	5 days ago
Basingstoke	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  John Richards (@Johnty14) reported 6 minutes ago from Basingstoke, England

  @virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!

• 
  The HWC (@Hello_HWC) reported 8 minutes ago from Basingstoke, England

  @virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...

• 
  Joshua Grenville-Wood (@JGrenvillewood) reported 8 minutes ago from Basingstoke, England

  @virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi

• 
  Melissa Burns (@lissaburns) reported 10 minutes ago from Basingstoke, England

  @virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...

• 
  Tony Redmond (@tRed20) reported 13 minutes ago from Basingstoke, England

  @virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔

• 
  Gareth “Gazimoff” Harmer (@Gazimoff) reported 15 minutes ago from Basingstoke, England

  @virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.

• 
  Melissa Burns (@lissaburns) reported 18 minutes ago from Basingstoke, England

  @tonight__we_fly @virginmedia Exactly this 👆🏻... at least long serving customers are apparently all treated equally... with poor service 😭

• 
  Pilot_Paul (@pilot_paul) reported 22 minutes ago from Basingstoke, England

  @ianmills99 @virginmedia No internet in RG21 either. Cannot even get on to the service page on my mobile

• 
  Mechelle Penny (@Simmba88) reported 28 minutes ago from Basingstoke, England

  @ceryswebb @virginmedia Their customer service is the absolute worst

• 
  Melissa Burns (@lissaburns) reported 28 minutes ago from Basingstoke, England

  @virginmedia can you help? We’ve been struggling with internet for last 3 weeks. Now dropping on daily basis and devices not connecting. Spent 1.5hrs talking on Thurs... was promised a call back yesterday but received nothing and still major issues. Can someone pls call?

• 
  Annabel Z (@annabelouisa) reported 28 minutes ago from Basingstoke, England

  @virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions

• 
  Paul Bullock (@pBullox) reported 29 minutes ago from Thatcham, England

  @virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.

• 
  arsenal (@gooner64) reported 33 minutes ago from Basingstoke, England

  @virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡

• 
  Katy Blay (@littlekatyb) reported 34 minutes ago from Basingstoke, England

  @virginmedia Hi! Our landline is being switched over to fibre on the 4th October, however our landline and WiFi hub are not on the same floor so we cannot connect them. Help please!

• 
  faye harland (@fayeharland) reported 37 minutes ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported 39 minutes ago from Newbury, England

  Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

• 
  amy woodliffe (@amy_woodliffe) reported 45 minutes ago from Newbury, England

  @DaddyHoggy @virginmedia This is terrible!!!

• 
  Tom Hogan (@TheTomothy) reported 52 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️ (@timofnewbury) reported 56 minutes ago from Newbury, England

  @virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.

• 
  Joanne Wells (@MatildaDr) reported 60 minutes ago from Basingstoke, England

  @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloucester Glass (@gloucesterglass) reported 3 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Liz Common (@lizziecom) reported 10 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Dr Laura Jenkins (@LauraJks2015) reported 12 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Sandra Robinson (@mrsluc) reported 14 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Mark Aitken (@sparky0710) reported 15 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Carl swift (@Darry0012) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  cairan_murray (@MurrayCairan) reported 19 minutes ago

  @virginmedia I can see the virgin cables outside my house and the 2 spliter connection that virgin use to connect the TV and Internet, I know the last tennant had virgin but for some reason you guys seem adamant that I won’t be a virgin customer

• 
  Richard Newell (@Solid_S_Boss) reported 19 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Leio Lee (@afshin71943097) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 22 minutes ago

  @y_alibhai @virginmedia 5 business days retard