Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Marlow, Wallingford, Ascot, High Wycombe and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Tariq Khan
(@TariqKhanOne) reported
from
Burnham, England
Day by day service standards are decreasing for virgin. #virginmobile @virginmedia
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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sarahgtaylor
(@sarahgtaylor) reported
from
Hurley, England
Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AE (she/they)
(@ayenomaybe) reported
How do I get in to touch with you @virginmedia about the router - we can't connect to it at all! We've done everything to sort it and it's still not working. Trying to get through to you on the phone and through the website is like going around on circles.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
@ukhost4u As a matter of interest the upload times for a ~3.5 MB file changed from 1.75 seconds before the move to 2.25 seconds after. That's from Virgin Media 25 Mbps service in Edinburgh, so a drop from 16 Mbps to 12 Mbps.
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Yellowman71
(@Yellowman71) reported
@virginmedia again! Suppose to have 500mb, I have 1mb download at the moment. Sort your service out.
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Benjamin Dodds
(@Ben_C_Dodds) reported
@SkyHelpTeam waiting over 4 mths for broadband installation, booked in & they don’t turn up for the 4th time Staying loyal means absolutely nothing #sky believe in better because you won’t get any service with us @virginmedia however very happy to have me set up with in 2 wks
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Ben Gargan
(@BenGargan1) reported
@ANGELA05326331 @virginmedia They have robbed me of over £500, I tried to cancel at the start of July and I’m still failing…. Constant false promises, constant lies and even some fraud chucked in. Please persist, they seemingly don’t care who they steal money from. Good luck
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Justin Hams
(@Jace1959) reported
@virginmedia No it’s a network issue and it’s still not working only 3 days now and apparently only 4 to go. But it’s ok I only have 3 people working from home this week and your representative basically told me it’s tough as the system said nothing can be done to help
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Harini Iyengar
(@Harini_Iyengar) reported
@virginmedia I hear the same phone message saying they are sorry there are service issues in my postcode area, engineers are working on it but it is a complicated problem, they know I registered for text update & I should check the link. The link still says no probs in my area. What is true?!
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Plum Stone
(@BearRowls) reported
@virginmedia internet seems to be down for Virgin in #S70 area
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Justin Hams
(@Jace1959) reported
@virginmedia So what am I paying for as I sit here in the cold and can’t work. I’m assuming Virgin will be compensating me for loss of service and wages? And why if this has been a problem since Saturday why hasn’t anyone looked at it which was what I was told.
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Anatol Orient
(@AnatolOrient) reported
@virginmedia Good morning. Please find out current status of repair to service in W10 5SX. We’ve had no broadband or landline since Friday afternoon when you said repair by 9am today. Your phone line has no info. Thank you.