Virgin Media outages and service status in Henley-on-Thames, England

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Warfield, Reading, Maidenhead, High Wycombe, Wokingham, Beaconsfield, Henley on Thames, and Bracknell.

City	Problem Type	Report Time
Warfield	Internet	22 hours ago
Reading	Wi-fi	3 days ago
Reading	Internet	4 days ago
Maidenhead	E-mail	5 days ago
High Wycombe	Wi-fi	7 days ago
Reading	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

• 
  Phil Stacey (@PhilStace20) reported 5 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  Christine (@LiveArtLondon) reported 6 minutes ago from Eton Wick, England

  TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 20 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Craig (@Rochdale_Cowboy) reported 21 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Phil Stacey (@PhilStace20) reported 21 minutes ago from Maidenhead, England

  Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!

• 
  Caryn Sinclair (@ce141974) reported 21 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  Mike Biscoe (@MikeBiscoe1) reported 25 minutes ago from Reading, England

  @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

• 
  John Mitchell (@LordConnaught) reported 26 minutes ago from Reading, England

  Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

• 
  Ems ☾ (@EmsAlice) reported 28 minutes ago from Bracknell, England

  @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

• 
  faye harland (@fayeharland) reported 28 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  Sharon Leaver (@leaver_sharon) reported 30 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Greg Emmerson (@gregemmerson_) reported 30 minutes ago from Reading, England

  @virginmedia Completed the tests with the app, one room poor coverage

• 
  ☁️ Chris Reddington (@reddobowen) reported 32 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  James Goodliffe (@jgoodliffe_) reported 34 minutes ago from Maidenhead, England

  @virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..

• 
  Bowlesy (@Chateauneuf64) reported 35 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Nicky Booty (@nickybootyy) reported 38 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  Dave Crocker (@davedec60) reported 40 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  Safdar Mustafa (@safdar) reported 42 minutes ago from Reading, England

  @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

• 
  Jim Moore (@HamiltonNashHR) reported 44 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Neil Aston (@naston23) reported 55 minutes ago from High Wycombe, England

  @virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Larkin (@alilarkin) reported 5 minutes ago

  @virginmedia Hi, we've had a broadband/TV outage most of today & we're told it would be repaired by 22.00 tonight. Now the latest update says it will be 15.45 tomorrow 29th. I work online from home so awkward is an understatement. How is this taking so long? F012401961.

• 
  Ravi Pal (@ravipal1214) reported 13 minutes ago

  Your agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?

• 
  me (@helentink) reported 15 minutes ago

  @virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...

• 
  Jan (@geminicat7) reported 16 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!

• 
  Lotharemas (@Lotharemas) reported 17 minutes ago

  @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

• 
  Project Universal (@ProUniversalUK) reported 19 minutes ago

  Trying to cancel @virginmedia .... What a pain in the ***. No wonder they got fined so much for making it hard but they are still at it. @Ofcom

• 
  Kate (@CallForCries) reported 19 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Hells Bells (@boomhellsbells) reported 20 minutes ago

  @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

• 
  Adam Allen (@MrAllen302) reported 21 minutes ago

  @virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.

• 
  Emily Atkins (@bahallathegreat) reported 21 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down