Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Reading |
Internet | |
| Bracknell |
Internet | |
| Bracknell |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Chris
(@carmadchris) reported
from
Hazlemere, England
@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Jamison
(@jayne_jamison) reported
@virginmedia I take it there’s still an issue with the internet - any idea when it’ll be fixed
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ITzUKGamer
(@ItzUKGamer20) reported
@virginmedia im getting sick and tired off this **** why is it when im in middle of something your network goes down can you explain in more detail
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David reardon
(@Dagenhamdavee1) reported
@virginmedia all gone down again in AL7 any idea how long for
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Sal.
(@Sal_P_72) reported
@virginmedia Has someone turned something off, and back on again? My Internet is down
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IAN ASTILL
(@IANASTILL1) reported
@virginmedia @BBCNews So Virgin Media outage overnight, and now the broadband has collapsed again this is disgraceful sort it out
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Sylv
(@5ylv666) reported
@virginmedia Down in DD5 for the first time today #VirginMediaoutage #virginmedia #virginmediadown
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Dolphinjunky 🐬 🚀
(@dolphinjunky_) reported
@virginmedia Its down again in london
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Luke Hale
(@SFC_Luke02) reported
@virginmedia this is the second time today that my wifi has gone. This is getting beyond a joke. I can’t get on your website again to check to see what the problem is. What is going on? #virginmedia #virginmediadown #VirginMediaoutage
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chegg
(@Macklemunch69) reported
@virginmedia **** you. My ethernet somehow broke when the WiFi went down. And now it's down again. **** ******* company.
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Marc Minagh
(@marcx666) reported
@virginmedia down again, second time today now, not good enough and the lack of communication is a joke. Will be cancelling tommorow