Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Burnham, Bracknell, High Wycombe and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Burnham |
||
| Bracknell |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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becky
(@lfcbecky123) reported
Is twitter down or is it. MY network stupid virginmedia and Vodafone not Woking all day
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Mattbraaaaan
(@Mattbraaaaan1) reported
@virginmedia I have no access to apps or catch up shows. By the looks of it this seems like an ongoing issue. Any ideas of when a fix is due? Clearly we're paying for a service that we not receiving at the moment so I'm assuming there is a comms re compensation on the way too?
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James Gibson
(@jamesgibson279) reported
@virginmedia Team have been useless, and when cold calling virgin media team called the other day trying to sell stuff when I advised that we weren't interested until you fix the issue she hung up. Refuse to upgrade us to a hub 4 & keep using second hand hub 3s which are garbage products.
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Jason Cochran
(@JasCochran) reported
@premierinn I just canceled an upcoming stay of 9 nights because your Wi-Fi is so abominable. Your corporate decision to outsource connectivity to @VirginMedia was a poor one, esp. considering how little responsibility on-site staff has.
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🇺🇦Joe🇺🇦
(@SayersBHAFC) reported
@virginmedia hello, fix your broadband please, thanks
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Mathew Faulkner
(@MathewFaulkner9) reported
@virginmedia had an email stating increased price on Netflix. I selected to change the package to a lower price option and you just cancelled my subscription! I have also endured 5 minutes of automated messages to be then greeted with ‘sorry we are closed!’ Jokers. Just fix it.
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Emma Marie
(@3Simmo) reported
@virginmedia my broadband keeps cutting out. I have logged on to your help site and it wont recognise my enail or account number??
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Karen Mason 📙 🐶 📺🛵
(@AuthorKarenMaso) reported
@virginmedia can you tell me when the TV and broadband issues in SW11 3EH will be fixed. Your check status website isn't working now either
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Jan Smith
(@JanSmit91387857) reported
@virginmedia Still no service and it is now 19:24!!
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warai
(@wayoiwarai) reported
@3Simmo @virginmedia Contact @anectodal now to fix your account immediately