Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Maidenhead, Reading, Crowthorne, High Wycombe, Bracknell, Great Missenden, Marlow, Wokingham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Crowthorne |
Total Blackout | |
| High Wycombe |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Mary Booth
(@MaryBoothOT) reported
@virginmedia .. more hours then agent said she had posted complaint and I would get a call within 24 hours! Why should I believe them. I as ready to accept one made by the person who should have phoned me back on Sunday. Guess I’m leaving after all. Have good package organised elsewhere.
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Dawn W
(@Wifeyatlast) reported
@virginmedia Yes we have finally managed to contact and cancel.
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JustPokeNow
(@ChrisPo44928048) reported
@TimMcElligott4 @OffMyNoodles @virginmedia I am mid contract, so relying on their price increase to cancel. I will let the next DD process which covers my 30 notice to the end of the month and then cancel DD. I will follow up with a letter.
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Jordan
(@jordan_elkyy) reported
@virginmedia Hi there, How do you find it acceptable to charge for a technician to visit, when there has been a problem with your wifi for over 72 hrs and a consistent problem with the wifi for months, when we already pay for wifi that isnt working properly?
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James Matchett
(@JMMatchett) reported
@virginmedia Worth noting that the bandwidth slow-down during a download, is far more than what Steam reports it is consuming
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Illy Mus 💙
(@illymus) reported
@virginmedia No, as no one answers. The next phone call I will be making will be to cancel as this is just ridiculous. It is constantly cutting out and I can't enjoy any TV
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Tariq
(@amul3t_) reported
@etAequitas @virginmedia I had same issue 😕
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Paratez
(@Paratez) reported
@virginmedia why does it take minutes to enter a contract but days to cancel a contract? #dreadfullservice #Broadband
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BinuH
(@BinuH_07) reported
@VMO2News @virginmedia So I have a question.Why the f*** is your service status website not reporting issues when we all know you are having problems. 2ndly, if the issue is too complex for your engineers,may I recommend a 7 year school kids to have a look? I am sure they would offer a better service