Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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faye harland
(@fayeharland) reported
from
Woolhampton, England
@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
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iszi
(@iszi_lawrence) reported
from
Reading, England
@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DustyGloop🌟
(@DustyGloop) reported
@virginmedia Seems fibre is down in Carshalton area, London
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Rayjudd
(@Rayjudd7) reported
@virginmedia why is your broadband so ****, gone again today numerous times and your online help is useless, can't wait to get another provider, will be changing my mobile as well I'm not giving your company any more money for no service
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Priya 🌸
(@priya_kaur_uk) reported
Is anyone on Sky or BT for broadband? I was hoping to go with @virginmedia but surprisingly they don't service my new area 🥺
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Strikketanten 🐐🐈🦡🐳🦕
(@Strikketanten) reported
@virginmedia Why do you need a webchat to cancel a subscription from date of death? Most other companies are perfectly capable of doing just that.
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Jim
(@Bcfc_jim_1990) reported
@virginmedia Tomorrow I am working and I will be driving for most of the day so won’t be available at these times… please can I have a call off someone Tuesday or Atleast an e-mail my complaint number is C200822480 reference C180822612… this query has been going on over a week now
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Stephen smith
(@Stephen21992919) reported
@virginmedia why does virgin media website always say there is not an issue with the internet when everbody in the area does not have it! Really frustrating 😤
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Cyphers.Sonic
(@CyphersSonic) reported
@SamtheMan6259 @virginmedia dont be rude to the broadband company with the funny name :( (replying to you using virgin media wifi.)
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Tony Homewood🇺🇦🇮🇱🇬🇧⚒
(@TonyHomewood) reported
@Jackal854 @VirginMoney If it's as bad as @virginmedia it must be bad
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JabbaJorkayev
(@gesichtzeintopf) reported
@virginmedia What do I need this number for. There are a couple of troubleshooting steps outlined on your webpage that I’ve done and they didn’t help. Why would I spend more time to have a robot tell me that your service is crap?!
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Drew Pettifer
(@MobileJustice) reported
@virginmedia why is your service so rubbish, why is your Internet always dropping, why is your TV service on demand hit and miss? Why when I rang to cancel my service after my contract expired I still have your rubbish service and your are charging me for it?