Virgin Media Outage Report in Henley-on-Thames, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, High Wycombe and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
||
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🎶 Stephen's Psychedelic Breakfast 🇺🇦
(@stepheneaglen) reported
@virginmedia Any update please on issues with NR31 area?
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Merle
(@MerlesHat) reported
Just had a discussion with @virginmedia and told they're not bothering to look at my complaint of them not notifying me of the price rise. . . More stress added now as I'm having to choose between food, electric and bills. Thanks VM 🙄👍🏻
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Jade
(@J_D1710) reported
@virginmedia You refuse to take any responsibility. I have a had a new router new wires remote codes snt boosters 2 technicians and still have intermittent service. I am not happy with the service I rely on this to work and could loose my job over this. I no longer want to be a customer here
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Ross Houlton
(@Rosshoulton) reported
@virginmedia What constitutes a loss of service? At the moment we seem unable to use it as intended with the regular timeouts, also the speed is 30% of what we pay for (I'm using ethernet into the VM supplied hub).
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Jean Francois
(@JFLecas_London) reported
@virginmedia No news from the engineer or VirginMedia. This is a very bad service delivery and experience. I will really consider my renewal when the time comes. VirginMedia has been extremely bad managing the issue.
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Andrew Felton
(@feltswednesbury) reported
@virginmedia you’re #virginmobile ‘roaming’ service is rubbish… It’s worse than rubbish in fact it doesn’t even work! I’ll be looking at changing provider as soon as I return home.
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Ian Morgan
(@The_ERP_Man) reported
@vmbusiness For 5 months, your company has provided me with poor service, unnecessary stress and aggravation. Today, I will start a diary of my interactions with your company. I hope it serves as a great reference to anyone else stupid enough to contemplate your services...
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daddyfredlmicheal
(@michealfred_) reported
@JoJosGamingTV @virginmedia I need a loyal and honest sugar baby to get spoiled with my money I have been hurt a lot because my last sugar baby block me after paying her $800 and never get back to me💙💙💙
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Tracyd
(@Tracyd75883074) reported
@O2 @virginmedia That is the problem they are not happy to help.
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Cam Horton
(@camzerooney) reported
@virginmedia I shouldn't have to block any number or opt out of anything. What if you do need to call when there actually is an issue? Virgin should just simply stop calling regarding a DD that is completely fine