Virgin Media Outage Report in Beaconsfield, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beaconsfield come from postal codes HP9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beaconsfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beaconsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beaconsfield, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Beaconsfield, London, Southall, High Wycombe, Hemel Hempstead, Watford, Maidenhead, Uxbridge, Northolt, Hayes, Slough, Chesham and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Beaconsfield |
Wi-fi | |
| Beaconsfield |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beaconsfield, England
Latest outage, problems and issue reports in Beaconsfield and nearby locations:
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Gubbins
(@andygubs) reported
@virginmedia Usual appalling customer service from @virginmedia
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Zoë victoria
(@ZoeVPinder) reported
@virginmedia No it says there isn't. I have to check it a few times a day on day because the wifi is so poor and it always says the same thing. We book an engineer, they say it's fixed, it stops working and so it goes round in circles without any improvement.
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MissMac
(@chloemcnally) reported
@virginmedia In the meantime what am I meant to do? Paying for a service that im most definitely not getting, how will you go about compensating that?
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philip james
(@JamesPhil0410) reported
@virginmedia The ombudsman are still chasing you for the money after winning the decision you don’t want to hold up your part even until this week they are still chasing you from November original problem from March of last year after being a customer of 20 yrs worst customer experience ever
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Ian Sykes
(@sykesie75) reported
@virginmedia is your phone number still 0345 454 1111 as it won’t connect. I’m trying to contact customer service
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Amit Doshi
(@amitrnout) reported
@virginmedia Is anyone bloody going to bother replying or should I assume Ofcom/CISAS is the way forward to get these problems resolved?
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Premal Mistry
(@premalmistry) reported
@mbprajapati that's the problem with dealing with companies having monopoly in a market. Give Virgin media also a try.
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mk
(@_melk7_) reported
Virgin media wifi is killinggggg meeeee!!!!! Fix up!! @virginmedia
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Vaggelis Makris
(@vaggelis_makris) reported
@virginmedia @virginmedia yes, there is no issue with area status - please have somebody call / DM me to take this out of social media
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Chantel
(@vividmedley) reported
Hi @virginmedia I’m not a customer but need an email address to contact you as I was hung up on after being on hold for 30 mins the other day and no one got back to me via your ‘chat’ function. I am due a refund. Thanks.