Virgin Media Outage Report in Kings Langley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Wembley, Barnet, Luton, Hampstead, Chesham, St Albans, Harrow, Dunstable, Stanmore, Bushey, Northolt, Welwyn Garden City and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Chris
(@cjpokemon3) reported
from
Watford, England
@virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marie Lyon
(@Malriel) reported
@virginmedia How do I post on the options as the phone contact is struggling to help. Is there a complaint process I can use to raise this issue
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Lorraine
(@RaineMaker888) reported
@virginmedia I have been waiting 2 weeks for an assured call from complaints. This is now the 6th call I've been promised as I've moved further up the decision tree. Meanwhile yr still charging me extortionate fees for minimal service. Bloody disgusting!!!!!😡🤬🤬🤬🤬
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Neil Cammies
(@NeilCammies) reported
@virginmedia Yes, and still sporadic outage today, while I'm trying to work. It's just a rubbish service, been going on for over 4 weeks in our area now. You do not seem to care at all about the service you are supposed to provide.
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Lauren Etherington
(@lauren_ethers) reported
@virginmedia I am yes! It’s not been great service this week so I was having a look then noticed it says Weak Security all of a sudden. Thanks!
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VinnytheMackem
(@VinnytheMackem) reported
@virginmedia 1/2 Problem in G20 area too for past two hours. Your status check is telling me there is no problem and that my equipment isn't connected correctly. It is connected correctly. My phone, when trying to connect, is reporting it can't find the IP address/
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JC
(@jc_tattooer_) reported
@virginmedia Yeah did that and I get a massive total of 27mps. Which is ****. You cannot deliver what you promise. I’m currently on the phone for the 10th time today speaking to your ‘technicians’ to get no where more than likely
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Adam Streames
(@soundradar) reported
@virginmedia Hi, yes there are known service issues. There have been issues on and off since the beginning of May. Sometimes it says there are, sometimes not. It’s made it impossible to work from home resulting in using up my mobile data or paying to commute to the office!
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Andy Partridge
(@AndyP2609) reported
@virginmedia so there are problems in my area (again). These have been happening on and off for a week now. Remind me why you get over £100 a month from us again? Sick of it
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mike anthony
(@ovverbruv) reported
@virginmedia No because nobody ever called me back or emailed me with it. It was promised 4 or 5 times but never appeared
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James
(@james_mad_11) reported
@virginmedia Just been on the phone to your team who have told us we’ve ordered 6 separate “adult movies” across 2 different days a week apart… we’re writing a formal complaint because that just hasn’t happened