Virgin Media Outage Report in Kings Langley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Harpenden, Hampstead, Bushey, Amersham, Northolt, Watford, Luton, Uxbridge, Radlett, Preston, Wembley, Belsize Park and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Finchley |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Harpenden |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
-
Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
-
Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
-
Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
-
Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
-
Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
-
Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
-
Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
-
Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
-
Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
-
Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
-
Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
-
Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
-
Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
-
Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
-
Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bota
(@BotaF12016) reported
@virginmedia why are you pretending to be stupid>? read my messages before you say sorry
-
DR
(@TheRoonMeister) reported
@virginmedia hello there. I’ve got a super hub 3 which has worked really well the last few years. However recently it’s just been dropping connection. Oddly it doesn’t show anything on the box like it used to when the internet would go down. Takes an effort to restart it too!
-
Dhanarajan R
(@rdhanarajan) reported
@virginmedia Why can't anyone take responsibility from virgin media on this issue? And make run from pillar to pillar. Is it not my right to see my bill? How difficult is it to raise support ticket?
-
Ethan
(@Benteke_SZN) reported
Was on the phone with virgin media when the Schick goal went in and nearly screamed down the phone
-
Andrew
(@cCOOL_) reported
For the past year now I've been shrugged off and what has felt like ignored, by @virginmedia. I pay for M200 Fibre Broadband and should be receiving an average of 200 MB/S download, instead its consistently sat at around 9-12 MB/S for a whole year. Followed by cut outs etc. Help!
-
Lee Parsons
(@Budgiesmuggler6) reported
@virginmedia your service is the worse I have ever had to deal with total rubbish will never recommend you as a good company
-
Alexandra ♿️
(@AlexandraRants) reported
@virginmedia No help whatsoever. It’s not just the internet, it’s phone and telly as well and the troubleshooting doesn’t have exactly the problem we have.
-
Conor Wisson
(@conor_wisson) reported
@virginmedia Yes things are back up and running but I’m tweeting because it’s a regular occurrence at the same time of each night. Why is this dropping at 1:30am-2am each night and not working until around noon the following day.
-
Da La
(@YoungSigmund) reported
@virginmedia Well, you really didn’t say that when I said that I already made a complaint. In the end I will spill the beans to the press regards your data breach, overcharging and no correspondence when SAR requested was made. You have duties and responsibilities you must fulfil
-
kellier47
(@keithke00444917) reported
I know there’s nothing you can do about it - it’s just virgin media are terrible. it’s my fault I was advised not to go with you but naively went against that advise