Virgin Media Outage Report in Kings Langley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Hemel Hempstead, Watford, Chesham, Wembley, Luton, Hampstead, Uxbridge, Great Missenden, Amersham, Stanmore, Welwyn, Harrow and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Barnet |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Lauren © 💅🏼
(@Laurencrabs) reported
from
Barnet, England
@virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Richard Moses
(@Richardjmoses) reported
from
Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SayWhaat?
(@badjeroo) reported
@virginmedia since 30th there has been outage everyday in area 21. Time frame for the issue to be resolved is 9 August. ******* giraffe or what. No broadband = no tv no Apple TV no radio & cannot do any work or research. I’m can’t DD & will pay when the urge takes me.
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John Nolan
(@JohnNolanLFC) reported
@virginmedia Service is finally back on after a loss of service for 2 hours. It won't let me log the loss of service!!!
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Starscream
(@1982Starscream) reported
@virginmedia Now the service checker on your website is broken- Oops something's broken We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. Please come back and try again later.
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Kevin 🇬🇧🇮🇪🇪🇺🏳️🌈🔶
(@kevincallaghan2) reported
Reported a case of identity theft to @virginmedia over a month ago and have heard nothing. Emails just bounce back and their customer service advisors don’t seem to know how to handle this type of query. Really frustrating.
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David Sherlock
(@DavidSh70339363) reported
@virginmedia Hi John I fix servers for dell and switchs and storage I'm basically fix things for living and was electrical engineer for 14 years ,I have troubleshooter the box and needs new one
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Gillian C
(@Con_75) reported
@virginmedia Yes. I've spoken to the helpdesk and they are running diagnostic tests, thanks. But been down since 8.30 this morning
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Anna Rothery 💙
(@CllrAnnaRothery) reported
@virginmedia appalling service month 3 of contract 3 different engineers to install 2 to turn up and do nothing 15 phone calls and still nothing
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Starscream
(@1982Starscream) reported
@virginmedia my connection has dropped twice today for a few minutes at a time. Multiple people I know in the same area having the same problem. Nothing on your service status but there is clearly an issue. Post code bt11 8gb
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Alison Psters
(@AlisonPsters) reported
@virginmedia @GWAcrylicUK I need an engineer out I Am disabled and no signal on my television from the box
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Sooty
(@Sootyxxxhybrid) reported
@virginmedia Yes I could but what would it solve I just want virgin media to inform customer's what software updates are coming