Virgin Media Outage Report in Kings Langley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Hampstead, Watford, Wembley, Belsize Park, St Albans, Bushey, Radlett, Hendon, Luton, Hatfield, Hemel Hempstead, Harrow and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Finchley |
||
| Hampstead |
Wi-fi | |
| Watford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Kevin F Green
(@hooplingkev) reported
from
Barnet, England
@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia the audio from the V6 box is awful, zero consistency across channels,
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andy sturt
(@asturt1982) reported
@virginmedia @VodafoneGroup help me please can you offer tv and phone package to get me back with a company who are fantastic at communicating god I wish I hadn’t changed due to price. Customer service is worth so much more
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ً
(@lfckristian) reported
@virginmedia hi, rang up to cancel my service but not had any email about how to return my equipment
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James Robinson
(@yulewalkalone) reported
@MarkFOnAir Openreach deserve a kick up the backside for their diabolical service. Thank God I am with Virgin Media.
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Barry Doyle
(@Saint_Barry) reported
Hey @virginmedia, the narration volume on #millionpoundpawn on Virginia One is awful. Far too low. How did no one notice that before airing? Enjoying it otherwise.
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Kiran Shah
(@KiranSh47163316) reported
@virginmedia Okay so what happens now. The speed without wire is very low , yet nor network errors are showing.
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jejdjdi
(@jejdjdi7) reported
@virginmedia problems in sw18?
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Heather
(@fluffykit_uk) reported
@virginmedia There seems to be a problem with my router. It is not recognising my printer or smart bulbs even though it did yesterday. I have tried rebooting it but still no joy. Wi-fi is working on my phone and laptop though.
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Darren Warwick
(@WarwickDarren) reported
@virginmedia you are the pits 30 minutes waiting being told computer updating what aload of bollox. Then you end calm Been customer for 10 years plus. @SkyUK could be coming
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Annina Kaski
(@AnninaKaski) reported
@virginmedia for the last month I haven’t been able to go through a single zoom call without the internet connection dropping. App claims no problems and was hung up on by one of your helpline agents after being on hold for an hour. When will this be fixed?