Virgin Media Outage Report in Kings Langley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Watford, London, Bushey, Finchley, Wembley, Hatfield, St Albans, Luton, Radlett, Hemel Hempstead, Amersham, Borehamwood, Golders Green, Harrow and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| London |
Phone | |
| Watford |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
-
Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
-
Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
-
Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
-
Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
-
Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
-
Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia slow internet in NW9 - please help!
-
ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kirsty Kift
(@KirstyKift) reported
@virginmedia They spent 1.5 hours on phone on Thursday PM. Operative couldn't rectify but raised complaint. Told you would ring back - never have. They rang again today to be told 22nd is best you can do. That is at best dysfunctional and at worst heartless.
-
FlexCoders Ltd
(@FlexCoders) reported
@virginmedia Yes, the problem stll exists.
-
logan taylor
(@spiderhlt1867) reported
I’d like to nominate @virginmedia for the award of worst customer service department ever. They take useless to a completely new level
-
Ian Johnson
(@ianjohnson1965) reported
@virginmedia This is exactly the same loop i keep getting into, is it not possible to speak with someone who can help over the phone, surely not all faults are fixed online. How do i know what equipment to replace if that is the issue?
-
Ian Johnson
(@ianjohnson1965) reported
@virginmedia Via the ethernet lead that came with the Tivo box, this has worked for years with no issue.
-
Lils M
(@themixedwon) reported
@virginmedia No internet all day. Been through all checks. Reset w/ advisor this morning - told I should invest in an ethernet cable, how about the service I pay for actually works?! Still not working. On hold for nearly an hour now. What am I paying for here??
-
Kirsty Kift
(@KirstyKift) reported
@virginmedia After 1.5 hours on the phone Thursday PM operator could not change date and raised serious complaint. Parents were told you would ring within 48 hours. Well it's now 2pm and no call has been forthcoming so you have 4.5 hours left.
-
stef 🏳️🌈 👽🤫
(@stefscaz) reported
@virginmedia disgrace the hold times waiting to connect just waiting for the normal call drop by lazy advisors might be going to @BT as better customer service
-
Luther Gravy
(@LutherGravy) reported
@virginmedia Yes. I originally registered on the forum about a year ago. Never managed to verify then, but eventually managed to actually talk to a human and got our issue sorted.
-
Gareth Iain (BrewWeasel)
(@BrewDogGIC) reported
@virginmedia yet again WiFi down, not that much hen it’s running its much better.