Virgin Media Outage Report in Amersham, Buckinghamshire, England
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The latest reports from users having issues in Amersham come from postal codes HP7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amersham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Amersham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Maidenhead, Amersham, Hemel Hempstead, High Wycombe, Southall, Watford, Hayes, Slough, Uxbridge, Northolt, Ruislip, Marlow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Mills #FBPE
(@ruthmills) reported
@foxtrotluna @SMARTYMobileUK If it were me, I'd move away from Virgin Media on principle after this incident. They've well and truly cooked their goose as far as I'm concerned!
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Zelle Bee
(@zelle_baggaley) reported
@virginmedia @foxtrotluna After the situation has been explained, refusing to waive these charges for your customer is not a good look. Please do better.
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Toby Brown
(@sideshowtob) reported
@virginmedia Not sure. Been a loyal customer for years now, but just found out your top tier broadband is almost £20 more than TalkTalks.
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Marcello Mega
(@stcello1) reported
@virginmedia, do you have a technical support line my daughter can call, and is the one that she found online saying calls cost £6 for real? She has no service at the moment, and that's not her fault.
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Millennial Memoirs
(@MillennialMemo) reported
After Sky Broadband messing me around for over three weeks with no installation date in sight, I cancel and switch to @virginmedia who book my appointment for 02/08. A few hours later they say the date has been changed to 18TH AUGUST! I WORK FROM HOME I CANNOT GO ON LIKE THIS!
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Mark Catchlove
(@markcatchlove) reported
@virginmedia Thanks - but I did speak to to 4 different people over the course of 2 40 minute calls - to no avail. Maybe I need to change my name and just pretend I am a new customer
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sarah and alfie cat
(@SarahSarahbaa) reported
@virginmedia No I'm not a customer and don't intend to be. It's no good dealing with a complaint in 28 days, it's now I need to speak to someone.
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sarah and alfie cat
(@SarahSarahbaa) reported
@virginmedia I don't need to hear this, I know what I was promised and I know there is no problem. There's no need for us to speak further as you are not interested in my individual situation only reading from the scripted general response which in this instance does not apply
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Kishan Mavani
(@MavaniFamily) reported
@virginmedia @virginmedia so on the phone to customer services and no managers in? Is this a joke for a Buisness this size, not a manager in to handle my complaint. Give me a break 😡 #poorcustomerservice
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Phil
(@MccloyPhil) reported
@virginmedia … over an hour providing details - repeatedly. Waited minutes for each response and then ignored. Your contact links on the website are broke, both at foot of page and link in contract. I will never go near your company again.