Virgin Media Outage Report in Amersham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amersham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Amersham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Southall, Hayes, Slough, Maidenhead, Chesham, Aylesbury, Burnham, Greenford, Bushey, High Wycombe, Northolt, Watford, Ruislip and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Gwyn Evans
(@GwynforLaw) reported
from
Harrow Weald, England
@virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alex
(@alex29247626) reported
@virginmedia I’m afraid you had no reason to terminate the service, but thankyou for your dishonest reply. I’m not expecting lost wages to be offered, but it’s sad that you can’t even offer a discount. Thankfully I now have grounds to terminate my contract with the worst ISP I have ever used.
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p0wher
(@p0wher) reported
Looks like the Hub 4 with @virginmedia is experiencing issues. Praying my friends can get back online soon, the last few days have been awful on Virgin 😩
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JMc
(@JonesMcCu) reported
@VirginMediaIE we were contacted by virgin media for someone to come out to fix a problem with our broadband. But we don't have any problem. What is going on?
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Iain Reed
(@Mr_Reedo) reported
Sooooo @virginmedia are terrible and apparently don’t know what customer service is! So rude!
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Steve K
(@MyClubSMS) reported
@virginmedia And I'm not sure you do understand the frustration. You're about to lose a customer since the Diamond Cable days ...20+years...
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Mainline Mussy
(@mainlinemussy) reported
@virginmedia I’ve been cut off on the phone twice, 3 hours waiting on WhatsApp, waiting on online chat, now talking to you on twitter. I have now also submitted a complaint too. It’s beyond ridiculous.
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Iain Reed
(@Mr_Reedo) reported
@virginmedia Hi, no internet since Tuesday, no helpful people on the phone. nobody free until next Thursday to maybe help, no supervisor in over the weekend to talk to and everyone (except me) with you for mobile but they get no signal so can’t even use data! So, multiple things.
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Jazz K
(@iamjazzk) reported
@virginmedia I cannot reach your service status page via your app. I’ve been a long time customer and this is the 4th hub failure I’ve had during my time with you. Im really desperate to get back online for my child’s exam revision. Can you please please expedite this. 🙏🏽
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MrBronzePackNerd (Liam)
(@BPMnerd) reported
@thefuzzball40 @virginmedia There signal is absolutely disgusting too. So many major problems over this past week, just too add to that disgusting behaviour.
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rpittham
(@rpittham) reported
@virginmedia I’d rather you fixed my broadband or at least gave me a customer support phone number #virginmedia