Virgin Media Outage Report in Amersham, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Amersham come from postal codes HP7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Amersham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Amersham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hillingdon, Watford, Hayes, Bushey, Slough, Aylesbury, Hemel Hempstead, Tring, Ruislip, Pinner, Northolt, Beaconsfield, Harpenden and Greenford.
City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Wi-fi | ||
TV | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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Tazul Islam (@Tazul2015) reported from London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Aline (@aline_diaredo) reported from London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Lynne Arnett (@laaqpr) reported from Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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Declan (@walshi01) reported from Marlow Bottom, England
@virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind
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linda holmes (@pussinpjs1) reported from London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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anne hill (@gorgeousuk) reported from London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Lauren Scott-Berry (@Lauren_Sberry) reported from London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Tom Adams (@TPAdams) reported from London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Declan (@walshi01) reported from Marlow Bottom, England
@virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv
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Lynne Arnett (@laaqpr) reported from Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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teress mclarty (@teressc) reported from Aylesbury Vale, England
@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England
@virginmedia your customer service department still hasn’t done what it said it would. I hope my service is restored tomorrow when your engineer is expected. I somehow doubt it will happen though. Disappointing service. Not what I’m paying for.
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Nigel Walsh 🛫🛬🏃 (@nigelwalsh) reported from Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England
@virginmedia There’s not enough slack on the cable to fix a connector. It’ll need a new cable laying. I’m still waiting for the form for permission that I was promised days ago. Maybe the carrier pigeon got lost.
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Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Vicky (@vickyross06) reported from Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Fliss James (@Flissej) reported from London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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#OddMotion (@ShahlaaTahira) reported from London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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crosswhatfields (@crosswhatfields) reported from London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Grove 🏴 🇪🇺 (@Rich_Grove) reported
@virginmedia According to your forums nothing has been added in a long time, if ever. Hard to see what is unavailable for that reason. The awful layout, the unreliable list of future recordings, the inability to delete individual planned eps without losing the entire series is just dumb.
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Mary Kane (@MwKG) reported
@virginmedia Absolutely no help whatsoever!
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Jo (@heffer99) reported
@virginmedia spent most of yesterday on chat messaging with your help team… after 6 hours they decided not able to help so transferred to customer services… been in queue since 17:00 yesterday and then 08:00 today. Can someone help???? Is there anyone actually there???
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alice (@inwonderlandaly) reported
@virginmedia Yes, it's permanent. Zero bars, no data, nothing. Says no service, zero bars, and can't switch on 4G.
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Adam Jacobs 🇺🇦 (@statsguyuk) reported
@virginmedia Hi, are you having trouble with your website today? I'm trying to download my latest bill and it appears to be impossible
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Jill Bennett (@JillBennettIC) reported
@virginmedia This comes up as an error message with "Bad Request" - most of what I try to do online with Virgin, I get the same error message?
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Pulse Breakfast Show (@pulse_breakfast) reported
Waited in 3 days for @virginmedia still not showed up customer service is atrocious...sort yourselves out...😠😠
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Suzi Hobbs (@SuziHobbs) reported
@virginmedia God I wish someone @virginmedia was sorry. Just once ... an actual, genuine sorry .... rather than a scripted one. Really awful
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KickStart Magazine 💻 (@KickStartMag1) reported
@virginmedia I wfh full time in digital marketing and my internet has been awful since the area update in bulwell, Nottingham, back on 24th August 2022, this week I’ve been tethering on my 5G more often than not running up a bill!
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Kevin (@CastleNotMine) reported
Might be virgin media that is a problem, they can't even check the connection and the phone systems are full to the brim.