Virgin Media

Virgin Media Outage Report in Amersham, Buckinghamshire, England

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The latest reports from users having issues in Amersham come from postal codes HP7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Amersham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Amersham, Buckinghamshire, England 05/06/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Amersham, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Slough, Bushey, Amersham, Northolt, Watford, Uxbridge, Hayes, Ruislip, Hemel Hempstead, Aylesbury, Northwood, High Wycombe, Greenford and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Amersham, England

Latest outage, problems and issue reports in Amersham and nearby locations:

  • TinaReading TinaReadingEditor (@TinaReading) reported from Amersham, England

    @virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

  • PaulswainDJ Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

  • Daymoalexander Daymo Alexander (@Daymoalexander) reported from Hemel Hempstead, England

    @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • PaulswainDJ Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • DianaAlexS DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

  • PaulswainDJ Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

  • PaulswainDJ Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Anoshaaa Noosh (@_Anoshaaa) reported

    Virgin media is the worst ******* broadband I've ever had

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia The bill is incorrect! That's the problem. I know how to pay but I'm not paying extra just because the customer service team made a mistake. So far I've spent 4 hours on calls trying to resolve this being pushed from person to person & promised call backs #badcustomerservice

  • BellaD84 Donna Sharpe (@BellaD84) reported

    @virginmedia - on the phone to your reps this morning trying to assist my in laws with unknown billing on their account; the final person I was passed to was incredibly rude and hung up the phone! Was about to upgrade one of the mobiles but 100% won't be now. So disappointed!

  • MatKlik Mat Klik (@MatKlik) reported

    @virginmedia The extender is a 3rd party not yours but my connection issue is direct to your router not the extender.

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia 12pm is good. I'll take anything since I can't call Customer Services because the system is flawed and won't accept my call unless I pay the bill which is incorrect due to Virgin Media making a mistake. I don't know how you're not yet being investigated by @financialombuds

  • MikeSmart21 Mike Smart (@MikeSmart21) reported

    @virginmedia I cant as its a laptop and is wired in, we have never had this problem before so i dont know how a blackspot would develop out of nowhere

  • dphem DPH (@dphem) reported

    @virginmedia So you monitor connection and it shows there is service (downstairs the speeds are great) but the speeds we get upstairs and the drop in and out of service from the hub itself is not something you can check your end is it?

  • tjc_101 T 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@tjc_101) reported

    So... it would seem @CNN will no longer be available on @VirginMedia (UK) after the 31st of August. Anyone know why? That really sucks. CNN are one of the very best out there.

  • kingryan2020 Ryan T (@kingryan2020) reported

    @virginmedia useless company close my complaint as my speeds are dropping you say you resolved this but you haven't waste of company haven't even rang or emailed me to ask if everything okay do not use this company stay far away

  • sontrebor llw (@sontrebor) reported

    @virginmedia BROMLEY KENT All broadband services are down in my house of 4 occupants all needing the internet for their own desperate reasons please please helpppppp!!!!!!