Virgin Media Outage Report in Amersham, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amersham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Amersham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Chesham, Southall, Slough, Aylesbury, Greenford, Watford, Uxbridge, Beaconsfield, High Wycombe, Hemel Hempstead, Maidenhead, Northolt and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
||
| Hayes |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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AFC_
(@AFC_1886) reported
@virginmedia I called last week, asked to make a complaint. Lady on the phone said “we don’t have a complaint procedure but tell me what’s up and my manager will call you” shock, no call from a ‘manager’
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Jenny
(@mb20nut) reported
@virginmedia Yes. Looking it up it seems to be a known Hub 5 issue with a lot of laptops not detecting it. I might have to bring my laptop in to work to connect and see if I can do an update that will cover the drivers and see if that works but, judging by other comments, that might not work.
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Donna B
(@beasknees81) reported
@virginmedia Not down as far as I know of, there seems to noise on the line plus unable to call out as there is no tone but people are able to call in. Thought it was the line about a month ago went brought a new home phone and did seem to correct it, but now it is like it was a month ago.
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TSMclachlan🏳️🌈🏴🇬🇧
(@TSMcLachlan) reported
@virginmedia your customer service is terrible. Four times I've called and four times you've dropped my call.
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M🏴🏳️🌈
(@michaelk_2) reported
@virginmedia this is supposed to be the UK‘s fastest and most reliable internet. and yet people from Scotland all the way down to london are having connection issues. for the price we are paying, its an absolute shambles
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Mark Freer
(@FredTheLion1885) reported
@virginmedia just got thru on 0345 077 1199 but they wont help me as I dont know my deceased mums password FFS!
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Ness
(@baggiesbabe69) reported
@virginmedia The complaint was raised MONTHS ago & nothing was ever resolved as they said they can only check the status of the games, when they are actually on, yet there is never anyone around to check the games of see the complaints until it's too late. Revolving door strikes again!!!
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Carlton B Morgan fbiw LAMF
(@clarkgwent) reported
@virginmedia The day after the actual outage is a very strange definition of "short notice"
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S0F1AZPL4YZON3 🦋 🏳️🌈🎃
(@Misslyllith) reported
@virginmedia its fine now but it goes out from 3-4am every night without fail