Virgin Media Outage Report in Slough, England
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The latest reports from users having issues in Slough come from postal codes SL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Slough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Slough, England
The most recent Virgin Media outage reports came from the following cities: London, Harrow, Northwood, Slough, Esher, Feltham, Hayes, Watford, Walton-on-Thames, Bracknell, Bushey, West Molesey, Amersham, Hounslow and Twickenham.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
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Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Grant Baartman (@gb20man) reported from Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Dionne Angus (@dionne_angus) reported from Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Danny Daly-Arnett (@danarnie) reported from Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Chels Daft ⚽️ (@ChelsDaft) reported from Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported from Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Chris Evans (@CorneliusEvans) reported from Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Grant Baartman (@gb20man) reported from Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Allison (@afturain) reported from Spelthorne District, England
@virginmedia charging £57 to loyal customer. Offering same at £24 for new. Because no one wants to stay!
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Allison (@afturain) reported from West Molesey, England
@virginmedia you really don't understand the concept of customer service
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Man of Vision (@qshahawan) reported from Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Allison (@afturain) reported from West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Mark Donovan (@DonnyNo6) reported from Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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nicole mcpolin (@nicmac_design) reported from Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Danny Daly-Arnett (@danarnie) reported from Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Allison (@afturain) reported from West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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Allison (@afturain) reported from West Molesey, England
@virginmedia I'll just cancel my direct debit
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jack (@charliehart1985) reported from West Molesey, England
@virginmedia still having issues with Netflix still not working on my tv
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Allison (@afturain) reported from West Molesey, England
@virginmedia finally managed to leave you. Time to celebrate! Useless service. No concept of customer service. Even asked me if it was about price because youy could do something about that.
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John Neilson (@flyingjok) reported from Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Gill (@toysausage) reported
@virginmedia I wanted to upgrade my Virgin package to an Volt package and agreed this last week , I only received a Hub 4 , no 360 etc. I chased this up and there was no record of my agreement. I then made a new agreement and was promised a text confirmation, never happened, I called again
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David Lloyd (@dave_backwell) reported from Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Ashok Patel (@AshokWhybother) reported from Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Paul Butler (@PaulWButler) reported
@virginmedia No, I have a wifi issue. I have had two visits and still an issue. There is a case open I just wanted an update.
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Nineteen79 (@Nineteen791) reported
@virginmedia Do engineers ever go out on a Friday night to fix a local outage? And if not do they work on Saturdays? Thanks
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Nineteen79 (@Nineteen791) reported
@virginmedia OK thanks. Do you know if an engineers are going to be sent to investigate my potential local area outage/issue?
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Jeremy Hayes (@jezhayes) reported
@mermhart @virginmedia @Virgin When your contract ends get a Virgin Media Business contract. Was a customer for 3 years and no problems. Different service contract and infinitly superior support.
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Joe Scutts (@Scuttsy1) reported
@virginmedia Yes, your technical support team told us engineers were on site and fixing the issue at 3pm and yet now it’s 8pm and still we have issues, we were then told it won’t be fixed until Monday, wifi has dropped out on average 40 times an hour for the last 8 hours
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Stephen Joyce (@SteJoycey10) reported
@virginmedia 100% lying I said no outage absolute nonsense as he couldn’t be arsed u tip I challenged him and all of a sudden resolved ! I’d like to make a complaint listen to the call if you like
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Mechelle Furuhashi (@chelletothea) reported
@virginmedia That is how the original complaint and DSAR were requested and I received an email to request more information. Do I need to submit another new request?