Virgin Media Outage Report in Slough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Slough come from postal codes SL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Slough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Slough, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Watford, Slough, Bracknell, Hounslow, Northolt, West Drayton, Wokingham, Feltham, Twickenham, Hanwell, Harrow, Teddington and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Andrew Goulding
(@Andrew_Goulding) reported
from
Spelthorne District, England
@virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service
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Mike Fethers
(@fevington) reported
from
Rickmansworth, England
Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia Everybody in your company said it should be brought forward then no one calls back and I have to ring to find out nothing is happening .. resolutions team have actually sent a response which is untrue and basically ignore me.. very very poor service @virginmedia
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia @Richard And if you haven’t got the capability to fix and deliver a service you shouldn’t offer it @virginmedia . I work from home and need to communicate with my clients
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Tom
(@Tom38971529) reported
from
Wokingham, England
@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia Changed it from 21/7 so I’m afraid it’s just appalling service and no one gives a damn..@Richard should be ashamed of the complete mask of empathy and service from @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Docherty
(@lauradocherty84) reported
@virginmedia To try help section online. Of which there is very little other than turn it off and on again. 🤬 Is there a standard router configuration required for it? I’ve currently got split frequency with separate SSID’s. 3 hours in it’s still flashing
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Paul Hartland
(@hustlerofpool) reported
@virginmedia I have broadband and phone, I started off with broadband only then told having phone with it brings the bill down when you were going to put it up last year, now told the only thing you can do by your customer services is add tv package for £45 a month
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Jack C
(@Jbc729) reported
@Schnook78 @virginmedia If you really want to help your loyal customers Virgin, how about dropping your prices to a competitive level. I for one am counting the days for my contract to end and then I’ll be off after many years as a VM customer 😡
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Matt Cooper
(@mattcoops2096) reported
@virginmedia disgusted. Been with TV properly since 25 March. Now seen my bill and need to pay £21.04 to speak you customer services!!! Poor service. How do I get resolved!
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Paul Hartland
(@hustlerofpool) reported
@virginmedia As soon as other suppliers have the proper infrastructure in place to offer me speeds faster than 7mb then I am moving, my dad was a customer until he passed away I took the account, then had to end when I moved in this flat as you didn't supply it at the time
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Alex M-C
(@alexmc4) reported
@virginmedia 'upgraded' to 360 box 2 weeks ago, now can't watch catch up tv without switching box off and on again at least once a day. Called up 3 times and now waiting 72 hours for a call back. Terrible service and customer experience
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Paul Hartland
(@hustlerofpool) reported
@virginmedia No I assumed your customer services would work out the best price and offer me all viable alternatives and not spending anymore time with customer services, in total mainly ON HOLD I spent over 2.5 hours, to get an offer of £1.50 discount
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Matt
(@LetRIP) reported
@virginmedia Not now. Yes I complained. The resolution had already completed by the service team, but your complaints team never responded. I would like to know how to contact you when your service team don’t answer.
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sean linney
(@Salfordblue_85) reported
@virginmedia can you follow me I need to sort broadband issue out I can’t contact customer services
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Dipen Gadhia
(@Dipen_Gadhia) reported
@virginmedia is there a problem (again) in the HA8 area? No connection in our street....