Virgin Media Outage Report in Slough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Slough come from postal codes SL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Slough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Slough, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Woking, Walton-on-Thames, Slough, Hounslow, Hayes, Watford, Hanwell, Bracknell, Feltham, Camberley, Esher, Isleworth and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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fiona khan
(@fleekhan) reported
from
Esher, England
Finally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
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Gabriella d'Aprano
(@GabsdAprano) reported
from
Esher, England
@virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Crashpunk ❄️
(@Crashpunk25) reported
Virgin Media is frigging busted man. Had shoddy, slow internet for over a day now. It's infuriating
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Caoimhe
(@_ceeves) reported
@virginmedia Ones in the living room and one is in the office, I tried moving closer to it but that didn’t help. It seems to get better intermittently so hopefully it will completely resolve soon
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Stephen Hands
(@Handsy_) reported
Hi @virginmedia I have a very specific fault with my virgin broadband, please can you help me? Every night between 12.20 am and 12.45 am there is no broadband. Then it returns. This has been happening for a few weeks now. Please can you advise. Thank you, Stephen
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Peter Rossi
(@RossiPete) reported
@virginmedia Doesn't sounds like you'll be able to help any more than the 5 team members I've spoken to today. How do I escalate this to someone?
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Suparna Malhotra
(@thesuparnaway) reported
@virginmedia Hi I did have an error - 7400. And yes it has been rebooted a number of times, including the last 2 (long) support calls last week.
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Michelle Facey
(@best2vilmabanky) reported
@virginmedia While trying to play the episode & its glitching, the message comes up that there is “a problem with network connection”. But its funny that I don’t have that problem with anything else I play!
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Crashpunk ❄️
(@Crashpunk25) reported
Bringing out my typical brit by complaining to the void. But Virgin Media is frigging busted man. Had shoddy, slow internet for over a day now. It's infuriating
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Ry
(@Ry4ncj) reported
@virginmedia I did previously but nothing has changed, I still didn’t receive a response for the money back claim form that I filled in as instructed by your customer service
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James Ewart
(@JamesEwartVO) reported
@virginmedia Had broadband outages for the last 3 days so I called up to complain. Was told that the issue was just with my line (something that has been told to other people in my local area who are also having the same issue!), didn’t receive an explanation or an apology, one-word replies..
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Benjo
(@TheMoop2) reported
.@virginmedia - such staggeringly bad customer service I actually had to leave a call because I was giggling so much. Days without connection, no one has a clue how to help. The worst customer service imaginable. #virginmedia #terrible