Virgin Media Outage Report in Slough, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Slough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Slough, England
The most recent Virgin Media outage reports came from the following cities: London, West Byfleet, Greenford, Bracknell, Hounslow, Camberley, Uxbridge, Feltham, Hayes, Beaconsfield, Stanmore, Southall, High Wycombe, Staines and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| West Byfleet |
Internet | |
| Greenford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Cat McNally-Hughes
(@Cathemc) reported
from
Hounslow, England
@virginmedia are there internet issue in London TW8? Can’t connect to wifi. Have been through troubleshoot guide and still no luck.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia who gives a ****. sort your shitty service out
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Cat McNally-Hughes
(@Cathemc) reported
from
Hounslow, England
@virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
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Paul Dupree
(@PaulDupree19) reported
from
Harrow Weald, England
@virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia And no answer to main problem... Where is the hub replacement ?? Still nothing says/confirm on account or email.
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Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
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Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Loveday
(@MartinLoveday3) reported
Once again virgin media have failed ,every time I phone up I get cut off , my latest bill is 153,00 what a joke overpriced and poor service please some one come up with something that works for one and affordable
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Laura Doyle
(@LauraDoyleblog) reported
@virginmedia broadband wireless down in Dublin 14? No one to contact and need it to work from home tonight? What are the options?
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Lewis Cogley
(@LDCogley) reported
@virginmedia No service issues in the area
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Olly Filmer
(@ollyfilmer) reported
@virginmedia I wss asking why new customers can pay £22 a month, but I have to pay £40 because I have been a loyal customer of yours for years!
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Dan Southern
(@Dboy) reported
Here’s some @virginmedia logic for you. I have a problem with my broadband, no issue in area on website. I therefore call for help, automated response says there IS an issue in my area so they’ll keep me up to date via a link in a text. Link says no issue in the area. 👍🏼
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Georgia Mcmanus
(@babygal11xx) reported
@virginmedia I’m very close to leaving this company who I have been with for nearly 7 years the WiFi just randomly stops working and not to mention is awful to game online if someone else is using the internet in the house
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Bharti
(@BhartiBkm10) reported
Who has issues with Virgin Media? I upgraded my package last week and now they’ve gone back on their word, very unprofessional! I have spoken to 5 different people asking me the same questions but not helping. They haven’t got a clue about customer service, so unhappy 🙁
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MarikoRZ
(@RzMariko) reported
@virginmedia This site says they can’t check so I should give you guys a call. I have been calling to the customer service to know the most updated estimate fix time, which has been delayed from by 3pm on 14th to now 3pm tomorrow…. It’s been a week with no service.
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Deano
(@forest_red77) reported
@virginmedia I was hoping it was getting sorted, however I'm in the process of sending it through in the next 10mins. I did raise a complaint and was told a 2 hour call back, this never happened and everything was recorded on your system, the customer service team don't know why I never got 1
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Stainiak
(@StainiakGaming) reported
@virginmedia These issues are on wired devices. I got a speed of around 500MB for download, but 0.02MB for upload. This is for the LU7 postcode area. There was no estimate on when the issue would be fixed, just a generic 'engineers are looking into it.