Virgin Media Outage Report in Bagshot, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bagshot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bagshot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bagshot, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Feltham, Slough, Godalming, Bracknell, Walton-on-Thames, Maidenhead, Wokingham, Aldershot, Ascot, Woking, Guildford, Yateley, Farnborough, Hayes and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Total Blackout | |
| Slough |
Internet | |
| Feltham |
Total Blackout | |
| Godalming |
Internet | |
| Bracknell |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bagshot, England
Latest outage, problems and issue reports in Bagshot and nearby locations:
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Matt Rose
(@mattrose18) reported
from
Farnborough, England
@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Nattytude
(@nattytude) reported
from
Fleet, England
@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦
(@markinhants) reported
from
Aldershot, England
@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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spookstvgaming
(@spookstvgaming) reported
from
Ash, England
@virginmedia I’m losing money fix it
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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Craig Hannan
(@CraigHannan4) reported
from
Tongham, England
@virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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Dan O'Sullivan
(@dano_afc) reported
from
Frimley, England
@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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Paul Riddell
(@shombell) reported
from
Ash, England
@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Jim Moore
(@HamiltonNashHR) reported
from
Winnersh, England
So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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Kirsty Nunn
(@kirstyrosenunn) reported
from
Guildford, England
Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Burton
(@Basset1973) reported
@virginmedia Five of your operators told us that new WiFi booster pods were orderd and on their way to us to fix poor WiFi signal. Yesterday on the 6th call we were told no boosters were ordered and they couldn't be sent to us. Why 6 calls to get to the truth?
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Tony Bradman
(@tbradman) reported
@virginmedia And so the great @virginmedia broadband famine continues. Day 8 with no connection. @virginmedia call centre robot says: ‘We’re working hard to improve your service... so that means for a short time your postcode will have no broadband...’ 1/2
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Peeve_x
(@Eve_McKenzie_x) reported
@Teaching_MrsE @tbradman @virginmedia Thats what I'm getting from looking at them on twitter and their service so far... my sister recommended them and we would have both got £60 for the referral but this hassle just isn't worth it 😑 x
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Michael Cotter
(@MikeyCotter) reported
@virginmedia If your complaints records date back to 2018, you’ll have the SEVEN I raised for ONE issue. Absolutely zero point.
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Craig Buck
(@CraigBuckUK) reported
@virginmedia Speeds are fine over wired which is why I know the problem is because the super hub design is substandard. I'm on my second one and the antenna isn't strong enough
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Lukasz Miemus
(@LMiemus) reported
@virginmedia Today it's not even 11AM and broadband/phone/TV are all down again and I can already predict that it won't be back up until 6PM. Tried reporting but put on hold until I gave up. Surely this must be some maintenance that noone bothered to announce?
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Becca💀
(@herecomesblue) reported
@virginmedia Its looking like me paying for 350 down and 35 up but actually getting 100 down and 10 up lolol
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Adam Campbell
(@arcampbell1998) reported
@virginmedia We could do with a solid explanation as to why our broadband has been down for an entire week rather than 'maintenance' or 'upgrades'?
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MrSpleen
(@MrSpleen5) reported
@virginmedia Why is your expensive service been faulty in the CH43 area since early Friday morning? I'm dependent on your broadband for work, I'm in an at risk Covid category and I'm a key worker, I don't want to put myself at risk going into an office because you can't deliver!
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Mrs_E
(@Teaching_MrsE) reported
@Eve_McKenzie_x @tbradman @virginmedia They're crap anyway.