Virgin Media Outage Report in Bagshot, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bagshot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bagshot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Bagshot, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Windsor, Aldershot, Hayes, Walton-on-Thames, Slough, Woking, Farnborough, Fleet, Camberley, Guildford, Feltham, Godalming, Bracknell, Maidenhead and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Internet | |
| Aldershot |
||
| Windsor |
Wi-fi | |
| Hayes |
Internet | |
| Walton-on-Thames |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bagshot, England
Latest outage, problems and issue reports in Bagshot and nearby locations:
-
FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
-
Wendy Earle
(@wearliegig) reported
from
Guildford, England
@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
-
Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
-
nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
-
Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
-
Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
-
Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
-
Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
-
gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
-
Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
-
Nick
(@docklobster) reported
from
Hillingdon, England
Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail
-
jox
(@Jotwinn) reported
from
Cobham, England
@libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would
-
Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
-
Nick Batch
(@WashedBatch) reported
from
Guildford, England
Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…
-
Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
-
Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
-
gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
-
Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
-
samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
-
Nick
(@docklobster) reported
from
Hillingdon, England
@virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Vernal
(@vernalequinox71) reported
@virginmedia I can accept there was an issue meaning we can't be serviced but you didn't even bother to let us know or that your eng wasn't coming. We waited all day & your agent lied saying eng was just late. That's the unacceptable part for me.
-
Sian McBride
(@SiansStories) reported
@virginmedia Only told he couldn’t cancel my contract after a 5min conversation where they kept saying they understand I want to cancel? Offered a new service which is £12 more than the competitors and on a lower MB
-
VLA57
(@VLA57Production) reported
Impossible to file a complaint or contact @virginmedia . Get kicked off the phone or they never answer once they verify details. Writing a complaint on the website and it mysteriously doesn't go through, no error message or anything. Internet been shut off for a few weeks now ffs
-
Joshua Evans
(@jevo2205) reported
@virginmedia just noticed I’ve been charged wrong for the last 3 months… can you help?
-
Ky
(@Young_Santan) reported
@virginmedia FIX UR ******* **** TERRIBLE AWFUL ******* WIFI PISSIN ME OFF SHITS BEEN OFF FOR 6 HOURS
-
Sian McBride
(@SiansStories) reported
@virginmedia This is beyond a joke. Finally speak to someone after trying to get through for 2 days and they can’t cancel my contact as they’re from the wrong department. Despite me going through the vetting process (3 times) to be put through to the right team.
-
Andy Vernal
(@vernalequinox71) reported
@virginmedia No point complaining but even if we move home we will never join VM after this.
-
David Harper
(@theotherdavidh) reported
@david_colquhoun @TalkTalk VirginMedia does this too. Call customer service, tell them you want to end contract because of price hike. They will cave in if you keep a poker face. Worked for me with VM last month.
-
Autumn Phoenix
(@missflitworth) reported
@virginmedia so glad I decided to leave, especially after discovering that you're still billing me. I don't even live there anymore - I'm so angry at the incompetence of whoever I spoke to in customer service to explain that I wanted to cancel as I was moving.
-
Dickon Prior
(@dickonprior) reported
@virginmedia I need to downgrade my package from Mix TV/broadband/landline to just broadband. I wait in a 45 min queue on 150 option 144 to speak to someone - she then transfers me to a different team. I then have a min of silence before the line goes dead. Can you help please?