Virgin Media Outage Report in Fleet, Hampshire, England
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The latest reports from users having issues in Fleet come from postal codes GU51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Farnborough, Basingstoke, Woking, Camberley, Reading, Fleet, Aldershot, Bracknell and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnborough |
Wi-fi | |
| Basingstoke |
Internet | |
| Woking |
Internet | |
| Basingstoke |
Internet | |
| Camberley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
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Deborah Jessup
(@Debbiejojessup) reported
from
Woodley, England
Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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GoldyMcGoldface
(@Goldy73) reported
from
Farnborough, England
@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Tom
(@Tom38971529) reported
from
Wokingham, England
@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jasonjmt17
(@jasonjmt17) reported
@virginmedia This was discussed, and no other appointments. We’re still on the phone and we need internet before Thursday, whether that is a dongle or something else in the meantime to ensure she can deliver her live lessons. She already missed one due to your poor connection previously.
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Ann Kerry Buffery #FBPE #3.5%
(@sailorchic) reported
Hi @virginmedia I have been a loyal mobile customer for 16 years now but if you chose to advertise on GB News I will switch provider immediately #DontFundGBNews
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pat kelly
(@patkelly19) reported
@virginmedia Your joking. My second box has been buffering fir ages. No contact or help from Virgin
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Bob
(@Bob32037301) reported
@Melissa97485313 @illbiteyounow @virginmedia Yh the prob is a decent booster will cost around £70, I’ve got one I spent £70 on it and it’s worked fine for the last 7 yrs, but Yh there’s a lot of cheap crap on the market these days, virgins box is just crap
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Joanne Gudgeon
(@joanne_gudgeon) reported
Virgin Media, all round poor performance today!! Contract issues and now a no show from an engineer. A phone call would have been polite!!
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Ben Love
(@BenjamesLove) reported
@virginmedia still without TV. Spent an hour on hold only to get cut off. Can someone help?
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J.
(@dilligaf666xxx) reported
@virginmedia MOST RELIABLE WIFI EVER?!! ARE U SERIOUS?! SO 15MPS IS WHAT YOU ADVERTISE? GUYS DON’T GET CAUGHT IN A CONTRACT WITH THEM OR EVEN GO WITH THEM. IF YOU HAVE A PROBLEM WITH THEM YOU WILL REACH A DEAD END LIKE I DID!” THERE’S NOTHING WE CAN DO “ NUMEROUS TIMES!
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emma duggan
(@doogstar1) reported
@virginmedia I’ve been on hold for 1 hour because I want to drop my tv package - why do you make this so difficult???? Your Customer service is terrible!! And your prices are crazy !!
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glitterbug21
(@Melissa97485313) reported
@illbiteyounow @Bob32037301 @virginmedia And don't even get me started on the customer service think i have spoken to 2 decent advisors in the months its took to try and sort our wifi out and we are still in the same mess im not posting because i have gone to another provider i am a virgin customer and im miffed
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Stu
(@S2bydoo) reported
@virginmedia This whole thread is regarding VMed not answering the phone when I call to cancel. I’ve been trying since late December to cancel by phone. How am I supposed to cancel by phone if you won’t answer it? Your lack of comprehension is staggering. Direct debit cancelled.