Virgin Media Outage Report in Fleet, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Camberley, Guildford, Farnborough, Basingstoke, Ascot, Bracknell, Woking and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Aldershot |
Wi-fi | |
| Camberley |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Deborah Jessup
(@Debbiejojessup) reported
from
Woodley, England
Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cowboy
(@sector_000) reported
@VirginMediaIE all services down AGAIN in my estate in Naas. Why? When will it be back up? #virginmediadown #virginmedia
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Andy Brain
(@PhotosAndyBrain) reported
@virginmedia There weren’t any issues on the day of my message, I’ve just tried to run a check using the link you provided, after entering the details required your service checker was unable to carry out the test, what more can I say!!
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Danny
(@ManUknighted7) reported
@virginmedia But it comes back for 1 minute then 2 minutes. It does this so many times a day but before you can even start watching something or using the intenet it cuts! If you give everybody 1 minute Internet a day you will never have to pay compensation right?
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Suzyb
(@pilesofpapers) reported
@virginmedia no one has called me back despite promises Re my complaint raised. No complaint reference number been given. Promised email from yourselves - nothing received nor replacement hub
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Aron Gunningham
(@AronGunningham) reported
@virginmedia Mobile phone. It says emergency calls only for about 24 hours now and I've tried restarting phone and taking out sim etc
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Ry
(@Ry4ncj) reported
@virginmedia I did previously but nothing has changed, I still didn’t receive a response for the money back claim form that I filled in as instructed by your customer service
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Michelle Facey
(@best2vilmabanky) reported
@virginmedia While trying to play the episode & its glitching, the message comes up that there is “a problem with network connection”. But its funny that I don’t have that problem with anything else I play!
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Simon
(@PoetSimon) reported
@jllybeans @virginmedia Yeah it's a shame your apps don't work (which is weird as your service provider shouldn't impact that really) I just went to my Home page on my Sony TV, went to the Google play store and I could see Disney Plus as an app to install
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Sophie_Says
(@SophieSaysNo) reported
@virginmedia It says API errors and the screen keeps going white I have a food mind to report you to trading standards because your service is pathetic
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Stephen Hampson
(@StephenHampson) reported
@virginmedia Fed up. This was the issue last time and found to be an issue with the line outside. Only way to properly resolve this is to make another formal complaint