Virgin Media Outage Report in Fleet, Hampshire, England
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The latest reports from users having issues in Fleet come from postal codes GU51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Fleet, Reading, Aldershot, Basingstoke, Crowthorne, Bracknell, Camberley, Woking, Farnborough, Godalming, Wokingham, Ascot and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Fleet |
Wi-fi | |
| Reading |
Wi-fi | |
| Aldershot |
TV | |
| Reading |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Annabel Z
(@annabelouisa) reported
from
Basingstoke, England
@virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions
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John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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The HWC
(@Hello_HWC) reported
from
Basingstoke, England
@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Sawers 🇺🇦
(@mr_numbers) reported
@MichaelSnasdell @virginmedia I have never (touch wood) had any problem with BT FTTP. Not cheap, but it’s never failed. Apart from when I accidentally shredded the cable.
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Jags
(@jagsdx) reported
@_varraa @virginmedia Mines not been the best either. There customer services in india by the looks of it. They don’t know what’s going on
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fusion
(@FusionFxllen) reported
virgin media been ******* awful this weekend, lagging in every match it’s ****
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HighbsN5
(@HighbsN5) reported
@virginmedia Worst customer service I’ve experienced. Was happily on a £65 pm package but needed a wifi booster. Called up and was missold the volt package (sales person said it would be £55 + come with booster) & I’m now being charged £106. Spent 8+ hours to customer service, no one can help
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Sinead
(@ShinnyShinyKey) reported
As far as I know, the broadband and TV from Virgin Media are down in Sutton, SE23 and Crawley. And some are going to be without the internet until Wednesday. Absolutely no apologies or contingency plans in place. @Ofcom since you're the regulator then this should be investigated.
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PV
(@_varraa) reported
Honest to god, @virginmedia has the worst customer service & generally the worst broadband to date. Been living off my mobile data for months 🙃
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Marie Williams 💙
(@marielouise79) reported
@virginmedia I have been trying to cancel my virgin media with you for my previous address, yet you have made it impossible for me. Now I have been charged £60 for October for my previous address and the issue is still not resolved! Please contact me ASAP.
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Elliot⎊
(@ERTHFC82) reported
Virgin Media customer service is absolutely awful. Clueless and just plain right rude. Disgusting company that I wouldn’t recommend to anyone.
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Sinead
(@ShinnyShinyKey) reported
@virginmedia Seriously? Read my tweet properly then maybe you'll find the information. People have had no internet or TV for two days and might be going into the third day without. Honestly it's so shoddy of your company not to update customers of what the issue might be @Ofcom
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Gabe mc auley
(@Gabemcauley) reported
@virginmedia hi wanna say I had one of your engineers out on Friday to carry out some work moving out equipment,this lad was called Ward,we’re in Belfast,nothing was too much trouble for him,fantastic service from him and very good attitude,can you pass this on to his boss✅