Virgin Media

Virgin Media Outage Report in Fleet, Hampshire, England

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The latest reports from users having issues in Fleet come from postal codes GU51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fleet, Hampshire, England 01/15/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fleet, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Woking, Aldershot, Camberley, Guildford, Basingstoke, Farnborough and Bracknell.

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City Problem Type Report Time
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading E-mail
United KingdomFleet Phone

Community Discussion

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Virgin Media Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • Noice113 Noice1 (@Noice113) reported from Finchampstead, England

    @virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia They are not much help , I’ll look around first see if there are better deals

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..

  • ACLondon Anthony Cole (@ACLondon) reported from Chobham, England

    @virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!

  • CorneliusEvans Chris Evans (@CorneliusEvans) reported from Bracknell, England

    @virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TaureanTypical TypicalTaurean (@TaureanTypical) reported

    @virginmedia Haven’t had broadband for almost a ten day period now. From resetting the hub to a technician visit, everything has been done. Tell me, what does it take to get those blinking green lights to go away? Appalled and frustrated with the horrible service!

  • RobAlcroft Rob Alcroft (@RobAlcroft) reported

    @virginmedia First message: 15.33 Human contact: 15.40 Retention deal offer from human: 15.44 Retention deal refused: 15.56 Suddenly a 24 hour wait time for a Customer Service agent... @Ofcom Phone call connected: 17.53 18 minutes without response. We wait...

  • Rich1903 Richard Dumbill (@Rich1903) reported

    @virginmedia Maybe you should refund me for it as I can’t use a service I’ve paid you for…

  • MrD_TeacherGuy Mr. D (@MrD_TeacherGuy) reported

    Another day, another @virginmedia outage. Always seems to be around this time too. Luckily @grainconnect has just installed fibre in our street so don't have to put up with this much longer.

  • SebTallents Seb Tallents (@SebTallents) reported

    @virginmedia I guess the only way to fight it is simply not to take a match price when I phone to cancel. Appreciate this is a higher level issue than customer service, but if you have a route to feed back up into the system, it would be good.

  • Xinouth Xinouth (@Xinouth) reported

    @virginmedia Every single night? Good one. Additionally, any other company I've been with issues a simple "Please note, due to scheduled maintenance on X between Y and Z you may experience disruption to your service." in advance, so that their users are aware and can expect it.

  • gillystar21 Gillian Howat (@gillystar21) reported

    @virginmedia i am totally dismayed today phoned to renew my deal. I’ve got quoted 4 prices all over £100 yet new customers can get it for £85. Please help

  • JordanDavies111 Jordan Davies (@JordanDavies111) reported

    @virginmedia Thanks for refusing to help and not reading ANYTHING I have typed. @LutzSchueler

  • SebTallents Seb Tallents (@SebTallents) reported

    @virginmedia You can obviously figure out what the going rate is for providers that can match your service in my area. You also ought to know from your CRM that I'm not interested in upsales. So why force me to go through the palava? It's an anti-pattern and /2

  • Vic_Tye VicTye 🇩🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚓🏴‍☠️ (@Vic_Tye) reported

    @virginmedia Same again, Looks like we have trouble connecting your Hub. Options are reset hub.... Again!