Virgin Media Outage Report in Fleet, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Wokingham, Aldershot, Ascot, Woking, Godalming, Basingstoke, Guildford, Yateley, Farnborough, Bagshot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peep the Vox
(@VoxelCubed) reported
@virginmedia As of right now it’s still down everything can connect it’s just providing internet
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Liz Murphy
(@HE_Catalyst) reported
@virginmedia #disabled #customerservice Rubbish customer service. My 85-year-old mother has her virgin phoneline, which has again failed Her disability support works via phoneline, and she doesn't have a mobile, but they want 8 days to correct fault. If falls she has no help.
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Ash from UK
(@AshfromUK1) reported
@virginmedia please help me . i still not get response by phone properly about my connection. i am getting lot of stress as its affecting my health. can someone from VM call and explain me please
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cem akin
(@cemakin03) reported
@virginmedia I’m using 5g to communicate. If that was the case and it was my internet speed, we wouldn’t be having this conversation. Now I believe the VM testing apps are a load of rubbish to palm customers off. The fact that I have never ever received those speeds is a telling tale.
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Amy messenger
(@Amy_messenger27) reported
@virginmedia I'm fed up of hearing the same poor excuses when you've all got TV and broadband at home. You don't understand the irritating and inconvenience as you'd be out sorting the problem!!!!
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Stuart Dunning
(@Rock_Avalanches) reported
@virginmedia How about a 4g router to hotspot to dropped in, that would be a valid fix. Something other than the minimal loss of service payment.
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Frances Sullivan
(@Frances17721304) reported
@VirginMediaIE It's the Virgin Media 1 channel that is the issue. There are no subtitles on mine, VM provider, my mam's and sisters, Eir provider. Same problem on all the televisions on Virgin Media 1 channel
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CLQ | CaptainAshtro
(@CaptainAshtro) reported
Everyday I check my internet speed from @virginmedia. Everyday it's a gamble whether I can stream or not. Every time I actually get through to the team, I'm reminded they 'know' about the issue and tell me a different dates that it will be fixed. I give up.
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia No reason given. I was told that installation was finally going to happen yesterday but it did not. Can you arrange urgent Internet install? Please don't refer me to customer helpline, web chat or any online links as none if these have have resulted in anything in 32 days.
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steveR
(@Stev1446) reported
@virginmedia Hi for some reason I can't get into my emails anymore please help