Virgin Media

Virgin Media Outage Report in Fleet, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fleet, Hampshire, England 09/27/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fleet, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Bagshot, Farnborough, Godalming, Aldershot, Woking, Basingstoke, Camberley, Bracknell, Fleet and Ascot.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomGuildford Internet
United KingdomReading Internet
United KingdomBagshot Internet
United KingdomFarnborough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • SianPrime Sian Prime (@SianPrime) reported from Guildford, England

    @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions

  • alexbloor Bloor (@alexbloor) reported from Bracknell, England

    In case it affects you looks like virgin media are currently having problems.

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    @CarolynBe @virginmedia Still not working for meeee :( Xx

  • GariClark Gari Clark (@GariClark) reported from Reading, England

    Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia still no reply from your text service absolutely disgusting !!!!

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • smithsterbloke Gary Smith (@smithsterbloke) reported from Bracknell, England

    Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia

  • Chloe1seymour Chloe (@Chloe1seymour) reported from Basingstoke, England

    Trust @virginmedia to go down🤬

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

  • amo_singh Amo Sira (@amo_singh) reported from Reading, England

    @virginmedia sort ya shit out! Mans trying to chill!

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ColdJustice_ Claire Hooton BSc, PGDip (@ColdJustice_) reported

    Anyone else having a problem with pixelated TV pics and the set top Box keep reseting itself ? #VirginMedia

  • McGrathBecky Becky McGrath (@McGrathBecky) reported

    @virginmedia I’m trying to log into my account and it says it’s a secondary account and therefore I can’t access anything. I’ve never set one up. Help!

  • 4442444its A (@4442444its) reported

    @virginmedia Hi . What do you mean you don't support vpn's? Is this a new thing? It was working fine until two days ago. Are you saying I need to change to Sky?

  • TerezaLoux Tereza Louise Kirwan (@TerezaLoux) reported

    @virginmedia have got to be the WORST rip off serviced and boast the most frustrating customer service business EVER Draining ..... like if you agree!

  • DaMall1n DM (@DaMall1n) reported

    @CallyM_ @virginmedia @virginmedia might be worthwhile jumping on this straight away “piss poor” is fair on this occasion

  • danjack1871 Daniel Jackson (@danjack1871) reported

    @virginmedia I booked an appointment this evening (for Friday morning), but didn’t book one beforehand as I was specifically told by your customer service that there was a problem in my area and engineers were working on it? Is there no record of this?

  • grant_cherry Grant Cherry (@grant_cherry) reported

    @virginmedia WiFi has been down for two days not in SW London, what’s going on?

  • Marlon_Ferro Marlon (@Marlon_Ferro) reported

    @virginmedia Compensation doesn't help during the last 8 days or right now

  • TheBn102 Bn102 (@TheBn102) reported

    @virginmedia I am and have been since December 2016. Your marketing team decide to harass me from time to time despite my preferences, but this is by far the worst.

  • gregofallgregs Greg (@gregofallgregs) reported

    @virginmedia Absolute joke of a company. Put me in touch with someone who can actually help and talk more than 3 sentences of english in 45 minutes. Nothing has been fixed. New router still hasn’t solved intermittent connection issue. No effort from technician to resolve issue