Virgin Media Outage Report in Fleet, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Basingstoke, Aldershot, Woking, Reading, Guildford, Fleet, Crowthorne, Bracknell, Camberley, Farnborough, Godalming, Wokingham, Ascot and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Aldershot |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Reading |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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stuart whiley
(@stuartwhiley1) reported
from
Basingstoke, England
@virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Andy Oram
(@AndyOramEmax) reported
from
Basingstoke, England
@virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!
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Jon Bond
(@JobbyOvy) reported
from
Basingstoke, England
Phoned @virginmedia tonight to cancel, as my price was going to £74 from £55 a month. Best they could offer was £60 a month even though as a new customer it is currently £50 a month! I was told if they offered their current customers those prices, they’d go out of business...
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hopkins
(@explainer_dave) reported
@virginmedia @MarcusDimbleby @virginmedia get a grip and understand what customer service means. You spend £££ acquiring and lose so many due to shoddy lack of customer care. #fact
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
. @virginmedia you need an honest statement about the situation in South London now. For lonely elderly people to lose TV for 2 DAYS is isolating & cruel when it’s possibly the only company they have. Do better. Communicate. Be honest. Get a resolution. #virginmedia #London
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Rachel
(@compow7) reported
@virginmedia I wrote a letter of complaint a month ago which I’ve not had a response to. I waited 28 days, as your acknowledgement letter stated I should, now I’m trying (unsuccessfully) to chase it up.
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Karen T🦄
(@cheekibinki) reported
@strutcakes @virginmedia For a communications company they are the worst Chris ... the problem still isn't solved!!
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Jessica Halstead
(@JessicaHalstea5) reported
@virginmedia I have called about a million times! I’ve spent hours of my time calling. I’ve even managed to schedule an engineer a couple of times. Only to have them cancelled on me. please just send me a new cable!!!! I am paying for a service I am not receiving. And it makes me sad...
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Caz
(@Caz00899648) reported
@virginmedia I am truly fed up of ringing you every day to be met with an automated voice asking me to press option after option with absolutely no solution to my intermittent and poor WiFi connection at the end of the call. All you do is a remote check with absolutely no joy
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Will Jennings
(@willjennings80) reported
@virginmedia This wasn't what I asked. Obviously I know there are issues as I said you keep giving then changing the "will be mended by" time. I asked why you don't seem to be honest with that time and just keep adding three hours to it. I can't do all my paid work.
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Chris 🏳️🌈
(@strutcakes) reported
@cheekibinki @virginmedia Same! Our estimated fix time keeps changing every few hours. Was originally told 3pm yesterday, then various points today and how 10am tomorrow. They must know the severity of the problem, so I don’t understand why they can’t give an accurate fix time.
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Helder
(@Helder1994_LDN) reported
@virginmedia called up because status update line was useless apart from “we are aware of the problem we are fixing it and should be up and running soon” after waiting on the phone and getting through i was told it would be up and running at 7pm guess what that was a ******* lie
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Mickfish
(@M_Thomas77) reported
@virginmedia Disconnections at least once an hour and if more than 3 people connect to the WiFi it has a mental breakdown and curls up in a ball, so normal service has resumed 👍