Virgin Media

Virgin Media Outage Report in Fleet, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fleet, Hampshire, England 03/28/2024 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Fleet, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Farnborough, Aldershot, Woking, Basingstoke, Crowthorne, Guildford, Bracknell, Ascot and Fleet.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomCamberley Wi-fi
United KingdomFarnborough Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?

  • skearney7 Stuart Kearney (@skearney7) reported from Basingstoke, England

    @virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    @virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.

  • sturooo Stuart Ross (@sturooo) reported from Guildford, England

    @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

  • RitchWaghorn Ritch Waghorn (@RitchWaghorn) reported from Wokingham, England

    @virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

  • lissaburns Melissa Burns (@lissaburns) reported from Basingstoke, England

    @tonight__we_fly @virginmedia Exactly this 👆🏻... at least long serving customers are apparently all treated equally... with poor service 😭

  • AV_Carys Carys Green (@AV_Carys) reported from Reading, England

    Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

  • neildrandall Neil Randall (@neildrandall) reported from Blackwater, England

    @virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!

  • KirstyMac712 Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, England

    Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

  • jonathansnorman Jonathan Norman (@jonathansnorman) reported from Farnborough, England

    @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

  • lissaburns Melissa Burns (@lissaburns) reported from Basingstoke, England

    @virginmedia can you help? We’ve been struggling with internet for last 3 weeks. Now dropping on daily basis and devices not connecting. Spent 1.5hrs talking on Thurs... was promised a call back yesterday but received nothing and still major issues. Can someone pls call?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SoulFireMage Richard Griffiths (@SoulFireMage) reported

    If you use a #vpn for some office work & you are on Virgin Media- don't upgrade to Superhub3 grrr Nice neat little basic functions like IPSec forwarding are apparently unnecessary for Broadband service & are not available. Removing functions ain't improvement. #ReallyAnnoyed

  • PaulineBolger Pauline Bolger (@PaulineBolger) reported

    @virginmedia Yes they work. Last wk I msgd chatbot then waited over an hour for the human online. They never messaged me

  • Joel44984758 Joel (@Joel44984758) reported

    It looks like am moving to virgin Media few years time TalkTalk engineer coming out fix my internet It was not a BT openreach engineer 😡 Still got the same speed wtf @TalkTalk @virginmedia @bt_uk

  • Mollytol Jan (@Mollytol) reported

    @gazsc @SkyUK @virginmedia I was with talktalk for years no problem then sky offered us sky q on too good to be true deal. Now every night around 9pm have to reset router as it says no connection. Also our dog cameras and CCTV was on the 2.8 MHz ( I think that’s right ) sky is 5mhz so nothing worked after

  • LucyLuDrake Lucia Drake (@LucyLuDrake) reported

    @virginmedia And yet MORE ******* downtime in the BS1 area! Really wish that @Ofcom would properly investigate you and get you to your thumb of your asses. This **** is becoming beyond excusable now!

  • mattsuenchaz matthew wood (@mattsuenchaz) reported

    @virginmedia Hi. I came home from work to find my router isn’t working. There seems to be no issues in my area, but I have intermittent green

  • Art_MichelleD Michelle Dejdar (@Art_MichelleD) reported

    @virginmedia when are you getting the issues fixed. For days now WIFI is gone, TV gone and landline gone in Cork. And when it comes back I have to reboot the box because favourites are duplicated about 7 x a day and please please don’t tell me to call customer service.

  • youcantgoback Will (@youcantgoback) reported

    @virginmedia yes, tho the last one you promised someone would come out if the problem persist & you havent. So unless its to send someone out whats the point? just sounds like youll be wasting more of my time, no?

  • its_jabby Jabby (@its_jabby) reported

    @ninjapigletx @ratlysh @virginmedia They better fix their **** 🤬

  • Bee_Cetin Bee 🐝 (@Bee_Cetin) reported

    @virginmedia Ye whatever , rubbish service once again . Can’t wait to just get this rubbish cancelled.