Virgin Media Outage Report in Fleet, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Reading, Basingstoke, Aldershot, Camberley, Guildford, Ascot, Bracknell and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| Woking |
Phone | |
| Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Peter *****
(@hoarp001) reported
from
Fleet, England
@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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GoldyMcGoldface
(@Goldy73) reported
from
Farnborough, England
@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Callum Penny
(@callum_penny) reported
from
Fleet, England
@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Knell
(@RobKnell1) reported
I'm on an online chat trying to cancel my virgin media sub. Pray for me.
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Demon ©
(@DemonTraitor) reported
@richardbaildon @virginmedia Yeah the chat thing is terrible. You wait hours for a response. I'm going to cancel my TV and just keep the broadband.
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Stephen Hunter
(@1parmenion12) reported
Spent an hour on Monday cancelling Virgin Media following their price hike. Just received an email from them thanking me for staying and amending my package. This really takes customer retention efforts to new depths. Avoid.
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MMA Clown
(@MMAClowner) reported
@virginmedia why would you not notify your customers directly if you're doing works that will affect service? Had to wait until the wifi cuts out to find a little note on your website saying "We’ll be working in your area soon, and this might interrupt your service". **** service
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Jane Farrar
(@jmlfarrar) reported
@virginmedia Gloucester highways are in contact with Virgin Media now apparently and they seem to be saying #virginmedia will have chosen where the box should go exactly, not the council. #gloshighways are very slow coming back to me about it so I’m not sure what’s going on!
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Steady Jay
(@CardiffSoul) reported
@tomas_brew00 @virginmedia Finally an update on the online outage checker acknowl the fault. "Our engineers are carrying out some checks to investigate issues in this area. While we do this, you might have some trouble with your calls, texts and data, sorry. We will update you by Thursday 2nd March 2023".
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Lee Saunders
(@lee_saunders007) reported
@saunders_21 @virginmedia Just have the WiFi and cancel everything else, use fire stick
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Neil
(@ResistWef) reported
@TonightVMTV Virgin media operating strategy - support the nefarious agendas that cause the upheaval, then focus on microcosms of the results of said agendas to feign impartiality. At virgin, it's always pantomime season 🤡
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Paul Bunyan
(@Mr_P_Bunyan1982) reported
@virginmedia are there issues AGAIN in the NE12 area? Internet was off on Tuesday night and I’ve just tried to log into work this morning and can’t get on.
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Tom Clay
(@tom_clay) reported
@virginmedia wifi down for me in s13, will it be back up and running tonight or shall I go to bed?