Virgin Media Outage Report in Fleet, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Basingstoke, Woking, Guildford, Bracknell, Camberley, Fleet, Aldershot and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
||
| Basingstoke |
Total Blackout | |
| Basingstoke |
||
| Woking |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Sahiwal
(@sandyman1805) reported
@virginmedia System will be reset and it SHOULD work well after 10 minutes. Get sent text to generic online help articles. I want to order boosters - why is it so difficult to do that online?
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A.D.
(@elasticretreat) reported
@virginmedia I pay ~£100/month so you can peddle me off to a community forum? I went there. Yesterday posts said there was local EX4 fault not reported on the service page for days. Service was working fine all month until 2-3 days ago. Are you sure there is no fault / engineer working on it?
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lisa hawkins
(@rainbowscout250) reported
@virginmedia why am I on my 4th engineer and spending hours on the phone to your incompetent call centre staff who won't acknowledge there is a problem with your equipment in the street and don't bother phoning me back or answering any of my complaints?
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia This was resolved this morning by going through your complaints department. You shouldn't advise people their only option is to write in. Clearly there was a quicker way to resolve this but your cancellations team are far too rigid which leads to poor customer experience.
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Lucy
(@staywithlucy) reported
@virginmedia Yes I’ve already checked, issue in the area that won’t be fixed on half 12 🙃
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🍀
(@C_e_l_t_i_c) reported
@virginmedia What is the issue with all the services being down in G21 4DE
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PreciousDaysDesign
(@YourPreciousDay) reported
@virginmedia Slow if at all. And it's my entire town and from what I've seen on here, the whole of England. You blame lockdown and people working from home, bull. First lockdown was fine. Sort it out or we're moving supplier as this is all the Time now
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Derek Green
(@degzyg) reported
@virginmedia Finally managed to speak to someone yesterday, spent an hour going through my issue and managing to get agreement I needed a new V6 box only to be told I couldn’t have one and had to go through the whole process again at the end of the month
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia So don’t think I need to explain how annoyed I am as this took more than a month for someone to say this. Also why pay you for a service which is not only fully setup from your side? I need a refund for the partial service until this is sorted. Can you advise ASAP please
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Vish Sahnan
(@visho___) reported
@virginmedia So.....today I’ve had a text saying you’re sending me a prepaid envelope to return my kit! I want to speak to someone about property damage and have called in twice AND spoken with someone twice. At what point do one of you get a grip of this and resolve it?! @virginmedia