Virgin Media

Virgin Media Outage Report in Fleet, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fleet, Hampshire, England 10/18/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fleet, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Wokingham, Aldershot, Ascot, Woking, Godalming, Basingstoke, Guildford, Yateley, Farnborough, Bagshot and Camberley.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • rockyrobin1982 Robin Conway (@rockyrobin1982) reported from Bracknell, England

    Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • GamerJamesFM GamerJamesFM (@GamerJamesFM) reported from Bracknell, England

    @virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • fostersbarbie Ang Gray (@fostersbarbie) reported from Wokingham, England

    @virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnAshleyy_ Jonn (@JonnAshleyy_) reported

    @virginmedia if your going to keep calling me, get some Staff who can speak English and don’t hang up on me. Cheers 👍

  • adhamaloka adham (@adhamaloka) reported

    @VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.

  • TheresaFaggett1 Theresa Faggetter (@TheresaFaggett1) reported

    Had the worse experience ever with Virgin Media. Will never use them again…it’s taken since May to leave them..they make it as hard as possible and continue to bill…eventually ended up with credit which you have to chase to get back..completely ridiculous…I have given up!

  • _17410742_ 17410742 🍊 (@_17410742_) reported

    @virginmedia “It looks like there are not any issues in your area” Yeah… ok 🙄

  • seonaid Seonaid ♿️ 🧶🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@seonaid) reported

    Over an hour on the phone to virgin media so far, trying to haggle our package cost down to the same as a new customer. Poor @BrianBloodaxe

  • EleniKyriazi 𝓔𝓵𝓮𝓷𝓲 𝓚𝔂𝓻𝓲𝓪𝔃𝓲 (@EleniKyriazi) reported

    @virginmedia You colleague Nikita I was chatting on WhatApp on Sat PM, didn't do anything. Furthermore, I have not received any information on the complaint raised in relation to this (its been three working days so far!).

  • goldenfleece72 Talos Railways (@goldenfleece72) reported

    Don't ever join or switch to @virginmedia under any circumstances, service & attitude is a disgrace, even if it's offered to you for free, don't take it , they really are that bad

  • Beachboi9 Beachboi (@Beachboi9) reported

    @virginmedia Your team won’t look into anything without it! Funny thing is when there was a previous error your team accepted name address etc and managed with just that. You’re not consistent, just consistently bad. Without an account number we clearly do exist so you won’t mind cancelling!

  • lennoncasino The Strat Strangler (@lennoncasino) reported

    @virginmedia Four days now wirhout adequate internet access. I hope to see a significant refund on my bill. When is this going to be resolved? Because I have NO problem giving you bad publicity on twitter

  • ephyzephy Simon Jones (@ephyzephy) reported

    @virginmedia Moved house. Promised a date that then got moved to 9th Aug. Outside team discover an issue on the 8th. Tell me in person it should be fixed by this weekend. Instead get a text to say install will be 12th Sept - 5 weeks more without broadband. No reason given.