Virgin Media Outage Report in Fleet, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fleet, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Farnborough, Basingstoke, Woking, Camberley, Fleet, Aldershot, Bracknell and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Guildford |
Internet | |
| Farnborough |
Wi-fi | |
| Basingstoke |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Hope
(@russellhope) reported
@virginmedia Correct - we’ve tried a Ethernet over power solution but the extension is on a separate power circuit - is it possible to get another Ethernet wires connection to this room
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Dame PortiaKHR
(@ndlkhr) reported
@virginmedia Worst than ever. I spent all that time to get engineer to install box and now he’s here saying he only fixing wifi - please can someone contact me urgently while engineer is here
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thePaulR.eth
(@thePaulR) reported
@virginmedia I’ve called about the issue, but have I called to complain about the complaint? No.
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fee
(@FeePfhk) reported
@virginmedia Im getting nowhere on the phone and you can give me no information either … meanwhile im unable to work as I have no WiFi and I’m now running out of data on my 4G network … shocking service
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Val Aston
(@valaston48) reported
@virginmedia Absolutely terrible can’t wait to cancel this. It’s off again now.
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Ross Gray
(@rossgray1301) reported
@virginmedia They can see the network, connect, and advise me I have no Internet connection. The equivalent of getting in my car, and finding out it has no wheels.
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Aldaz108
(@Aldaz108) reported
@amyelizabxth_ Ye Virgin Media use old network cables preventing high upload speeds. Your upload should be way more than that should if your on 550mbs download per second. Should be at least 50mb upload.
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Patricia Bradley
(@Pat2253Bradley) reported
@virginmedia I was told to change my number!! Several times I have been it would be passed to your fraud department and on 2nd November, someone called Billy "guaranteed 100%" that he would fix the problem and a manager would call me within 48 hours to confirm. No-one called
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Victor Smyth
(@VictorSmyth6) reported
@virginmedia Hi, it’s a new address and because Virgin can’t say whether it will be serviced they said we can’t cancel. Ridiculous, I’m emailing the CEO
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Michelle Tierney
(@Michney) reported
@virginmedia my broadband has been down and I'm expecting a tech between 4-7, any chance I can get a confirmation?