Virgin Media Outage Report in Farnborough, Hampshire, England
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The latest reports from users having issues in Farnborough come from postal codes GU14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Guildford, Reading, Aldershot, Addlestone, Woking, Farnborough and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Phone | |
| Camberley |
TV | |
| Guildford |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keenanjohnson
(@KeenanJ122) reported
@virginmedia you should upgrade my phone to unlimited data because I’ve had to use over 48gb because of your terrible wifi. Really unhappy again!
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Danny Friel
(@DF57) reported
@virginmedia No, it’s a general observation. When it takes an hour to get the phone answered I don’t know how else you can describe your customer service.
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ballaltariq
(@mrbtdogg) reported
Hey @virginmedia why is it impossible to get through to customer services over the phone, had shocking internet over the last couple of weeks.Wife can't work from home!
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cthonus
(@cthonus) reported
@virginmedia If that's the case why (i) does a member of your Exec Team remain in ignorance of this (ii) why is it not on your website and (iii) why does your customer services not have the courtesy to reply? @Ofcom
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Simon
(@Psychobel) reported
@SandyLindsay @virginmedia The best regarded for quality and support has been @zeninternet I would move to them if they could provide the speed to my location.
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Caroline Day
(@Caroline_Day) reported
@virginmedia My wifi is not working continuously
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Andrew Broadbent
(@andrewbroaders) reported
Hey @virginmedia - it's me again. Out internet access is still intermittent. We had an engineer last week who checked all our kit and said that the problem is due to contention and affects many people in St Albans (AL1 area) and work is planned to fix it during Feb. 1/2
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ShomailaAzeem
(@azeem_shomaila) reported
@virginmedia Okay I’ve set that up, but how will this help in resolving the issue that I have ? Either you can provide me the service that I need or you can’t? If you can’t then say so that the contract can be terminated and I look elsewhere
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howshitarevirgin
(@howshitarevirg1) reported
@VirginMediaCorp @virginmedialife How about showing what life is like for your customers Virgin Media? Hours on hold, being cut off, being lied to. **** company **** service!!
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Base Tank
(@basetankrs) reported
**** you @virginmedia 1 month without internet you scummy ***** just fix it already