Virgin Media Outage Report in Farnborough, Hampshire, England
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The latest reports from users having issues in Farnborough come from postal codes GU14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Chertsey, Fleet, Woking, Aldershot, Camberley, Guildford, Farnborough and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Chertsey |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natsss 🦋
(@nataliemayybs) reported
absolutely shocking service from @virginmedia first of all they hang up mid call every time you phone and then you try to renew your package and they want to charge you an extra £25 for the bundle you have, so decided to just end my contract and they didn't even seem bothered 😡
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
@virginmedia Over 24 hours later, spoke to 3 different advisors & it’s still not back on. What’s the bloody problem?!
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia I've been told that before, but as I said, every time I'm told it's been fixed, the problem persists. As I also said, this has been the case for FIVE weeks. Not acceptable.
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ToG Smackeddie
(@TRFCedd) reported
@virginmedia @Jakeyou38286108 Has he shown you all the critical errors, fatal errors and warnings on his superhub network log yet too? Feels bad seeing a mate get ripped off.
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Andrew Botterill
(@AndyBotterill1) reported
@virginmedia I must say, I feel really frustrated with the service. I have spoken to someone this morning and this afternoon who have all told me to wait and see if it is solved by tomorrow as it may be down to local issues. Considering the symptoms, it seems obvious to me that the issue...
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Graeme
(@gmichie7) reported
@virginmedia Yes your service page says its Still out...which o k know. Meant to be fixed by 5 but have heard that for the past17 hrs
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Dr. NNeka, PhD
(@nnexs1) reported
@virginmedia There was no resolution. I've called several times since then and have been told ita being looked into and someone will give a call. They never do...even the fact that there is no record of this complaint shows how flawed the system is.
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James O'Hara
(@batsterohara) reported
@virginmedia Yes it is. 8.20pm. Yesterday it was down from 1.05am until 4pm. This is just ridiculous. I am isolating and rely on Wi-Fi for my business
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⛈☄
(@no1zakkurafan) reported
@virginmedia how can i get thru to the customer care team? the resolutions team told me to call the only number on your website but i don't know which options i need to press to get through to them.
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Dan Fage
(@dan_fage) reported
@virginmedia How can you justify a new customer deal for £38mth/18mths but wont give to a customer of 15yrs+ anything close to it and charge >£80mth?