Virgin Media Outage Report in Farnborough, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Farnborough come from postal codes GU14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Wokingham, Aldershot, Ascot, Woking, Godalming, Guildford, Yateley, Farnborough, Bagshot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
-
Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
-
Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
-
Kirsty MacDiarmid
(@KirstyMac712) reported
from
Fleet, England
Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.
-
mike
(@mikeperrin58) reported
from
Egham, England
Anybody else having problems contacting Virgin Media now they have put their prices up
-
Stuart Ross
(@sturooo) reported
from
Guildford, England
@virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
-
mike
(@mikeperrin58) reported
from
Egham, England
@virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem
-
Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
-
Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
-
Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
-
Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
-
Emily Redhead
(@Em__Charlotte) reported
from
Cranleigh, England
@virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover
-
Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
-
Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
-
Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel J Gregory
(@RachelJGregory) reported
@virginmedia I’m saddened to say this hasn’t been my experience hence the need to make a complaint.I don’t do that lightly.Up to this time I’ve never been referred to as a ‘bulk’ customer that needed a specialist team to call me back as the team you’re referring me back to were unable to help
-
Mark
(@phillyrovers) reported
@virginmedia @UKLightCreation Buy a ‘mesh’ WiFi system. Put the Hub into modem mode, you’ll rarely see any issues with that crappy router again. I went with Eero. Had no issues since. As a modem it’s great. Crap as a router.
-
Talisha
(@Liisha11) reported
@virginmedia I have already previous done this and there has been no solution. How do I speak with a manager?
-
Tricia Hill
(@TriciaindaHouse) reported
@virginmedia Yes, many times. I finally managed to speak to a human in customer service but all she did was say "There's an outage in your area that will be fixed by 25/2" but we have been having problems for MONTHS
-
Moyra 💙💙💙
(@mgr2505) reported
@virginmedia Really need to speak to someone who understands what I'm talking about. Have tried to open an account. Have tried to cancel. Completely frustrated!
-
talie
(@TalieDelemere) reported
@virginmedia hi there, I'm moving into a new property that already has virgin WiFi, but I'm a new customer and would be wanting my own service in addition to theirs, I just wanted to check by setting this up at the same address it wouldn't interfere with the current contract
-
Ross middleton
(@Middyboy123) reported
@virginmedia Cuts out, not a strong signal at all & struggle steaming been like this for months but you tech help just say there's nothing wrong and fob u off
-
Chris Deeley
(@christhenerd) reported
@virginmedia That gives me the same message as your online dashboard which claims no fault - but the last time I ran the troubleshooter it said there was. All I know is i have no internet and the problem doesn’t seem to be on my end !
-
Chris Deeley
(@christhenerd) reported
@virginmedia Rebooted, factory reset and so on. Service was intermittent this morning and is now down completely. Did briefly once get a message that there was a network issue coming into the property, but your service status board shows no evidence of any local issue, so I’m baffled.
-
James Turner
(@JamesTu33) reported
@virginmedia When you say they can look properly into it for me will they be able to see my actual complaint or will they only be able to see the status of which the complaint is in because mentally I don’t think I can take be told someone will contact you and no doing that ??