Virgin Media

Virgin Media Outage Report in Farnborough, Hampshire, England

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The latest reports from users having issues in Farnborough come from postal codes GU14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnborough, Hampshire, England 09/06/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnborough, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Godalming, Camberley, Bagshot, Guildford, Chertsey, Aldershot, Farnborough, Bracknell, Fleet, Addlestone, Woking, Ascot and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomGodalming Wi-fi
United KingdomReading Wi-fi
United KingdomCamberley Internet
United KingdomReading Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • boffbowsh Paul Bowsher (@boffbowsh) reported from Wokingham, England

    Virgin Media down again today. Getting increasingly tempted by FTTPoD.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • nicolajtaylor Nicola Taylor (@nicolajtaylor) reported from Egham, England

    @virginmedia No compassion or help for customers that are struggling! Disgusting attitude!

  • johnedavid John David (@johnedavid) reported from Egham, England

    Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • johnedavid John David (@johnedavid) reported from Egham, England

    I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • Chivers67 Chivers67 (@Chivers67) reported from Addlestone, England

    @virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • Jamesccampbell_ JC (@Jamesccampbell_) reported from Farnham, England

    got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsweetcaroline Caroline Reilly (@ohsweetcaroline) reported

    @virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?

  • ianmoran Ian Moran (@ianmoran) reported

    @virginmedia Only YouTube, accessed from the built in TV apps (on Samsung & LG) or the app on Apple TV. The TV is wired to the router so it’s not a wireless issue. This has been going on for months. This is very much YouTube specific, no other issues across apps

  • marvinperrott Marvin Perrott (@marvinperrott) reported

    I work from home. Customer services are saying there is nothing they can do. Gave me a 5GB limit SIM as compensation!! Why did they not make the checks before sending out an engineer? 3 weeks is a long time. How am I to work in the mean time? Any answers Virgin Media?!

  • n0b0dy0fn0te Who I am doesn't matter (@n0b0dy0fn0te) reported

    @JolyonMaugham @virginmedia HM Government are setting the gold standard of shoddy customer service at the moment.

  • InductiveStep off-duty!Andi Fugard (@InductiveStep) reported

    @JolyonMaugham @virginmedia @DXdelivery Their customer service reply on weekends but have no way to contact local depot

  • robcross82 Rob Cross 🐺🐺🐺 (@robcross82) reported

    @JolyonMaugham @virginmedia Hermes are terrible

  • kingmonkey25 KINGMONKEY (@kingmonkey25) reported

    @virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    @virginmedia Haha I raised one of those over service dropping out a few years back. In the end you sent a letter saying sorry we didn't reply in time and then did nothing so I'll not waist my time. If my phone lines where any good I'd go with anybody else because you treat loyal so badly

  • JEoghan Eoghan Healy (@JEoghan) reported

    @virginmedia Tried ringing since 9am but kept saying customer care and technical support not avl. Finally after sending tweet I am on hold with customer care for last 5 mins and counting. Still awaiting help

  • JolyonMaugham Jo Maugham (@JolyonMaugham) reported

    We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?