Virgin Media

Virgin Media Outage Report in Farnborough, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Farnborough come from postal codes GU14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnborough, Hampshire, England 12/12/2024 08:45

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnborough, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Chertsey, Camberley, Guildford, Farnborough, Bracknell, Woking, Fleet and Addlestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading E-mail
United KingdomReading Wi-fi
United KingdomAldershot E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomChertsey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • johnedavid John David (@johnedavid) reported from Egham, England

    I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers

  • Boanz62 Martin S (@Boanz62) reported from Reading, England

    @barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.

  • nicolajtaylor Nicola Taylor (@nicolajtaylor) reported from Egham, England

    @virginmedia No compassion or help for customers that are struggling! Disgusting attitude!

  • nigel_dawson Nigel (@nigel_dawson) reported from Bracknell, England

    @virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡

  • Jamesccampbell_ JC (@Jamesccampbell_) reported from Farnham, England

    got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • rfc_1871 Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England

    @virginmedia get your shit together ffs

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

  • Chivers67 Chivers67 (@Chivers67) reported from Addlestone, England

    @virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • neilb1973 Neil Baker (@neilb1973) reported

    @virginmedia You’re also 3 weeks late installing my service (ordered 7/8 Aug for 26 Aug install) and haven’t even done the construction work required to provide me a service yet. Is that in your code of practice too?

  • BundobustMarko Marko Aleksandr Husak 🇺🇦🌻🚜 (@BundobustMarko) reported

    @virginmedia absolute joke customer service today! 1 person hung up on me cos they couldn’t deal with the query, 2nd person transferred me blind, 3rd person was helpful. On the phone for an hour. Managed to Google the problem and sort it myself. Poor

  • Stokey484 Chris Madden (@Stokey484) reported

    @virginmedia Finally managed to raise my complaint for over a month of stress and frustration caused by errors on my account (and in spite of your website not registering complaints), only for it to be closed about an hour later without any explanation. So angry right now.

  • grahamwarren graham warren (@grahamwarren) reported

    @virginmedia You were supposed to be coming to install new broadband this Saturday 17th September but have delayed installation until Friday 30th. My existing provider have told me that my service with them will end 17th September. So I'll be without Internet for nearly 2 weeks?

  • AdamJamesPlant1 Adam James Plant (@AdamJamesPlant1) reported

    @virginmedia @skytv @bt_uk any new customer offers ? 👀

  • Chban1967 Banjo (@Chban1967) reported

    @virginmedia No you provided a copy of a contract I didn't agree to then you did the usual send me round the houses for a month, zero customer service shambolic communication, promise to sort it then just grind u into submission

  • Alwaysneedluck SMcL (@Alwaysneedluck) reported

    @virginmedia @virginmedia now been waiting for over three hours on whats app to resolve a complaint for my 75 year old dad. Truly awful @richardbranson

  • jamesthorn14 james thorn (@jamesthorn14) reported

    @spenjflairs @jayrayner1 @virginmedia Virgin don’t use BT cabling, they have their own network. They use to many years ago but stopped doing it so any problems with Virgin Broadband is theirs to fix.

  • shaun26black Shaun (@shaun26black) reported

    @virginmedia I was due to have a phone call back today regarding an update from an area manager who called me yesterday! I haven’t received this call and he told me he was off friday. Wtf is going on please? I’m sooo so close to cancelling the whole thing

  • saima0609 super woman (@saima0609) reported

    @virginmedia @VirginMedia_TV you guys are doing day time robbery by over charging your 15 year customer !!!! What a shame ! Hats off to your absolute crap customer care !!!! 🤬😡🤬😡