Virgin Media

Virgin Media Outage Report in Bracknell, England

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The latest reports from users having issues in Bracknell come from postal codes RG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bracknell, England 01/02/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bracknell, England

The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Bracknell, Aldershot, Farnborough, Woking, Weybridge, Windsor, Guildford, Fleet, Addlestone, Camberley, Maidenhead, Crowthorne and Uxbridge.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomSlough Internet
United KingdomBracknell Wi-fi
United KingdomAldershot Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • nickybootyy Nicky Booty (@nickybootyy) reported from Reading, England

    @virginmedia when will the problems in rg1 be resolved?

  • davedec60 Dave Crocker (@davedec60) reported from Reading, England

    So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

  • danbon1973 Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • LesleeRBarron 𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • fayeharland faye harland (@fayeharland) reported from Reading, England

    @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

  • DamienPSmith 𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England

    @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

  • fayeharland faye harland (@fayeharland) reported from Reading, England

    @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

  • shombell Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia And there you have the extent of VM customer care folks!

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • LesleeRBarron 𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert

  • Flozephine Flo (@Flozephine) reported from Bracknell, England

    @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

  • iszi_lawrence iszi (@iszi_lawrence) reported from Reading, England

    @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

  • AronGunningham Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tomgriff88 Tom G (@tomgriff88) reported

    @virginmedia can anyone help me? Moved house and no broadband after several weeks of paying for it. No answer on phones, chat useless, faqs useless, no answer to complaints. Either needs an engineer out or might be as simple as it’s not been activated!?

  • Sadon_Emsi Velfina (@Sadon_Emsi) reported

    @virginmedia No, there hasnt been a single day my internet didnt go down from 30s to hours to days apparently and no issues being reported in the area

  • tlcap_ London Child Assessment Practice (@tlcap_) reported

    @virginmedia What is effecting the poor service what else is happening

  • KellyChloek Chloe Kelly (@KellyChloek) reported

    @virginmedia Hi, no there are no known issues in the area. I called your number and the line was automatically tested and the message suggested rebooting which I’ve done quite a few times today

  • spikey_mikey72 spikeymikey (@spikey_mikey72) reported

    @virginmedia Yeah been on phone for 2 hours still no replay too. Other than telling me to buy a £40 dongle from you shocking way to treat a new customer when the lack of service is your fault

  • pne_mia Mia (@pne_mia) reported

    @virginmedia Hi - I wrote a letter to cancel my contract which is coming up to expiry. I have heard nothing in response, nothing has changed on my online my virgin media profile -how do I know I won't still be charged next month?! Cannot get through to you on phone or text.

  • drew_k2 Andrew Kelly (@drew_k2) reported

    @virginmedia any update on service in E17? Twice in less than a month that I've been without Internet.

  • ConsumerThing Consumer. (@ConsumerThing) reported

    @virginmedia @susanhconsult They don’t care about you. Never have never will. Generic copy paste on here and you’re doing nothing but wasting your energy.

  • Carolyna_S Carolyna (@Carolyna_S) reported

    @virginmedia No engineer arranged, was spoken to like I’m incompetent, advised to just keep it off as a long term ‘solution’ have had two engineers and a third come to resolve an issue in the area a month ago!

  • Squirrelphile Hettie Steer (@Squirrelphile) reported

    @virginmedia so what is my solution here? Your text service is terrible, your customer service call centre is worse. Oh I know, call, again, wait in a queue again. Get hung up on. AGAIN. Not pleased.