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Virgin Media outages and service status in Bracknell, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Bracknell, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Sep 22, 1:11 AM GMT+1.
  • 81% Internet (81%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)
  • 5% TV (5%)

The latest reports from users having issues in Bracknell come from postal codes RG12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bracknell, England

The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Windsor, Wokingham, Slough, Maidenhead, Camberley, Woking, Ascot, Farnborough, Fleet, Aldershot, Warfield, Uxbridge, and Addlestone.

CityProblem TypeReport Time
Reading Total Blackout 14 hours ago
Reading TV 21 hours ago
Bracknell Internet 4 days ago
Windsor Internet 8 days ago
Reading Internet 8 days ago
Wokingham Internet 13 days ago

Nearby cities with recent reports

Reading

2 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia And there you have the extent of VM customer care folks!

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

  • barrowboy78
    ⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, England

    Anybody having problems with @virginmedia in the Reading area ……..?

  • leaver_sharon
    Sharon Leaver (@leaver_sharon) reported from Bracknell, England

    @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

  • paulpavli
    Paul (@paulpavli) reported from Farnham Royal, England

    @virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @virginmedia There is no problem in my area. My problem is specific to my account.

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

  • shombell
    Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • Goldy73
    GoldyMcGoldface (@Goldy73) reported from Farnborough, England

    @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • gedweston
    Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

  • leosmudgersmith
    leo smith (@leosmudgersmith) reported from Iver, England

    @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

  • Pablocollier
    Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Wizardman37
    Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported

    @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • Bigdeano88
    👑 NG Football 👑 (@Bigdeano88) reported

    Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

  • LeeHarris
    Lee Harris (@LeeHarris) reported

    Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

  • JuanSpanishfly
    Juanito (@JuanSpanishfly) reported

    @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

  • GamerStyle1980
    GamerStyle1980 (@GamerStyle1980) reported

    @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

  • KayApex673
    Kay Apex 🇬🇧 (@KayApex673) reported

    @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

  • lionking2014
    Martin (@lionking2014) reported

    @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

  • fahadiiae
    a staunch advocate of things (@fahadiiae) reported

    @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window