Virgin Media Outage Report in Bracknell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bracknell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Bracknell, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Slough, Guildford, Reading, Windsor, Aldershot, Addlestone, Gerrards Cross, Woking, Farnborough, Wokingham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Phone | |
| Slough |
Internet | |
| Camberley |
TV | |
| Guildford |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie-Ann Adams
(@jamiecarra) reported
@virginmedia Hmmm ! Just to let you know that having dialled 150 as usual on my mobile to discuss the £12.00 increase to my package, I don’t want to download an app or have my call ended- I’d like to speak with someone?!! What an awful customer service experience !
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Connagh Smith
(@C0NN4GH) reported
@Blinkfan180 @virginmedia Going on 8 days here (WF2.) Customer support are as useful as a chocolate teapot.
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Fabiana Balasco
(@FabianaBalasco) reported
@virginmedia Yet again I’m having issues and no one can help me. I do not owe the money you are trying to take. Can you DM me for my contact details I would like someone to call me.
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Constable Chaos
(@ConstableChaos) reported
@virginmedia I've just got off the phone and yes, landline only .. complaint number 39101817 .. but we still have a vulnerable customer who you claim you can do nothing about until Wednesday earliest ... and they refused to put me through to a supervisor or Complaints Desk
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Constable Chaos
(@ConstableChaos) reported
@virginmedia None.of which excuses the fact you have failed to look after an elderly vulnerable customer, that your Customer Care team are beyond incompetent & have no idea about your own Priority Repair Scheme for vulnerable customers, nor were they prepared to try and resolve your mistakes
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Robotnik
(@robotnikhottake) reported
@x_EmilyH @virginmedia I’ll save you from hassle, virgins had to hire contractors to fix it and order parts from over seas no internet until mid next week don’t waste your time with this stupid lying virgin account
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Leah
(@LeahDawn98) reported
Wow @virginmedia I have just received the worst customer service I have ever experienced.Given price offer then 20min later when I phone back that offer is supposedly no longer possible.Asked to speak to supervisor and told I can’t because she’s got too much paperwork to do! WTA?
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Dave
(@dbibb1328) reported
@twopointslost @virginmedia About what I would expect. I'll make the complaint but realistically it will be just shouting into the void. Or another automated reply like when you try to phone up.
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Dave
(@dbibb1328) reported
@virginmedia Hi I understand it's only an estimate but a week of extensions I thought you might have been able to calculate an accurate estimate by now. Over 1 week downtime is not good enough. What kind of service is this supposed to be? Don't care that you compensate. I want internet
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E
(@E83935628) reported
@virginmedia How do I go about getting a resolution for being mid-sold on the package I purchased through yourselves then? You’ve clearly offered a service you can’t provide and now I am stuck paying for an unusable Netflix account