Virgin Media

Virgin Media Outage Report in Bracknell, England

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The latest reports from users having issues in Bracknell come from postal codes RG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bracknell, England 11/07/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bracknell, England

The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Slough, Aldershot, Camberley, Guildford, Uxbridge, Bracknell, Maidenhead, Wokingham, Ascot, Woking, Yateley, Farnborough and Bagshot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading E-mail
United KingdomFleet Internet
United KingdomSlough Internet
United KingdomAldershot Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • MTaylorRacing Mackenzie Taylor (@MTaylorRacing) reported from Chertsey, England

    @vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • TaylaWelch Tayla Welch (@TaylaWelch) reported from Maidenhead, England

    Internet is down... @virginmedia what’s going on 😓

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all

  • rockyrobin1982 Robin Conway (@rockyrobin1982) reported from Bracknell, England

    Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • nicoleblackmanx Nicole 💛 (@nicoleblackmanx) reported from Slough, England

    @virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • isetta_windsor David Bonney (@isetta_windsor) reported from Windsor, England

    @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • fostersbarbie Ang Gray (@fostersbarbie) reported from Wokingham, England

    @virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • samtomkins samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chlodolmio chlo (@chlodolmio) reported

    @virginmedia The customer service is appalling. If I do not have connection by the end of the day today then I will be leaving Virgin Media and I’ll be sure to tell all friends and family to avoid the service at all costs.

  • GazRobinson1 SSGR (@GazRobinson1) reported

    @virginmedia My son in the room where the router is has connection but the rest of the house is none existant. Check my history... I’ve had long standing issues. I’m fed up

  • bdipauly Paul Yates (@bdipauly) reported

    @virginmedia Power outage so apparently I have to put up with WiFi dropouts “every other day” and that’s tough ****. I am not paying £40 a month for every other day service. That’s pretty naff. Post code is IG11 9AZ if you wanna check. Thanks.

  • ccara ccara (@ccara) reported

    @virginmedia Well considering I can't get access to there I've no idea. Last straw in reality, replacement box is a dud, I had to buy a €30 adaptor to get it to work on tv. Quality is appalling. No word from anyone when I sent in a complaint

  • ZomeDash Levi (@ZomeDash) reported

    @virginmedia There is an outage. It's a weekly thing at this point, sometimes multiple times a week, but never for 48 hours at once so zero compensation

  • ZomeDash Levi (@ZomeDash) reported

    @virginmedia Is there a similar fix for broadband service constantly going down for hours at a time?

  • envyas94 N (@envyas94) reported

    @virginmedia hi, my grandma is having constant issues with her tv picture, I have checked the cables and also reset the tv box but she’s still having the issue, the picture will freeze and she gets green squares, I’m not sure if it’s the tv or the virgin box

  • sampixeldot Sam 💍 (@sampixeldot) reported

    @virginmedia internet has gone down in SK11

  • tedthed1 Flt Lt Ted Arinze ret ex-RAF (@tedthed1) reported

    @battleaxeBrit1 @DefundBBC Once my virgin media expires I’m going to cancel and just use my subscripts to Netflix and disney. Time to end the bbc never watch it anyway.

  • katestone4 kate stone (@katestone4) reported

    @virginmedia There is no problem viewing the channel (sky one) but when trying to watch catch up I can only watch selected episodes of The Flight Attendant” ep 2,6 and 7 say we are not subscribed.