Virgin Media Outage Report in Bracknell, England
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The latest reports from users having issues in Bracknell come from postal codes RG12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bracknell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bracknell, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Farnborough, Bracknell, Aldershot, Guildford, Uxbridge, Camberley, Chertsey, Woking, Windsor, Fleet, West Byfleet, Addlestone and Egham.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Daniel Saunders (@danjsaunders) reported from Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Kim Ronaldson (@rattyliveshere) reported from Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Safdar Mustafa (@safdar) reported from Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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jayesh Patel (@jayp171) reported from Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Daniel Saunders (@danjsaunders) reported from Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Jonathan Norman (@jonathansnorman) reported from Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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amy james. (@AmyJ1996) reported from Farnborough, England
Right who has virgin media tv someone help us
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Steve Jones (@fleetsaints) reported from Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
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Bob Beveridge (@BobBeveridge1) reported from Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Maxwell Perris (@MaxwellPerris) reported from Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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jayesh Patel (@jayp171) reported from Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Julian Hull (@JulianHull) reported from Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Dan Brooke (@dan_brooke) reported from Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Tim Morgan (@timmorgan) reported from Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Munindra Samani (@5aman1_m) reported from Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin (@Ju5t_1n) reported
@uniquerockchic @virginmedia I have the same problem every night
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A S H B R O U G H 1Ⓥ (@ashbrough1) reported
@realjtk @virginmedia It’s unbelievable how awful the service is coupled with the shocking support. Has been patchy all week now with long outages and the support channels do not work? @virginmedia I want answers.
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Sarah Hamilton (@Sarah2Holden) reported
@virginmedia someone needs to call me back today! You’re company are totally useless, still billing me from the old property despite closing down the account, nobody turning up for the new installation and someone promised to call me back yesterday at 1pm! GO WITH SKY!
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Andreas (@Andreas33897017) reported
@virginmedia I am furious! #VirginMobile disconnected network coverage whilst overseas. How am I supposed to change to new SIM card when not present in the UK? Why SIM card pre-activated plus giving only two weeks to change from old SIM? This is breach of contract, GDPR rules!
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England
@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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Sez99Walsh (@Sez99W) reported
@virginmedia why make it so hard to cancel online and force us to phone only to be on hold for ages then be passed from pillar to post? We have tried and as we can not speak to anyone who can actually help we will just go ahead and cancel the direct debit.
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Steven Lockey (@Drenzul) reported
@virginmedia Seriously, you cancel my mobile order with zero warning or communication cos I missed a single call from your fraud team from an unknown number then try and give me the run-around when I tell you I'm cancelling the broadband order as well.......
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johnnybumfluff (@Johnnybumfluff) reported
@virginmedia I accessed before no problem, it didn't accept password so I tried to change. It says between 8-10 characters which I have done in so many different ways but always invalid.
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Blank (@gipasin767) reported
So have @virginmedia pushed a firmware update that all the hubs and bricked them? I can see a load of complaints and mines been going on / off intermittently since Friday morning and getting very slow connection speeds overnight. Bit **** really. Probably need to get a failover
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Klaudia Matasovska (@Klaudinka) reported
@virginmedia VERY disappointing to have no access to Wi-Fi, TV, landline service since yesterday lunchtime in my area still today despite fixing it all by 11pm last night (which in itself would have been poor-and you couldn’t even do that!). Using up my mobile date to connect to