Virgin Media

Virgin Media Outage Report in Bracknell, England

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The latest reports from users having issues in Bracknell come from postal codes RG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bracknell, England 05/06/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bracknell, England

The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Aldershot, Uxbridge, Guildford, Chertsey, Camberley, Woking, Fleet, Farnborough, Windsor, Addlestone and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Total Blackout
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomAldershot TV
United KingdomSlough Internet
United KingdomUxbridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • TariqKhanOne Tariq Khan (@TariqKhanOne) reported from Burnham, England

    Day by day service standards are decreasing for virgin. #virginmobile @virginmedia

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • Jefferz1980 DJ (@Jefferz1980) reported from Egham, England

    @virginmedia Well thanks for your help, well lack of it I can’t believe your company can’t even get a simple delivery right... oh well

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia not even a reply = customer support 🙄

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.

  • Shotgooner Cleo Sharp (@Shotgooner) reported from Aldershot, England

    @virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice

  • studiofitz Robert Fitzmaurice (@studiofitz) reported from Reading, England

    @virginmedia No, which is why I went to the problem of contacting you.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • jodystockford Jody Stockford (@jodystockford) reported from Camberley, England

    @virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AllStarBob Rob Winter ❄️ (@AllStarBob) reported

    @kdy1303 @virginmedia It’s like talking to a recorded message... we have the same issue, literally hundreds of dropouts per working day. I’m tracking it with a chrome plugin so I have logs. There’s something wrong with the Virgin Media service everywhere...

  • AllenWeso6 Allen (@AllenWeso6) reported

    @Shellifumi @1878shadow @virginmedia Going to try get out the contract tomorrow due to bad service paying for 350mdps and getting nowhere near that

  • ScarlettRoses_ Scarlett Kefford (@ScarlettRoses_) reported

    @virginmedia Ask your team I’ve given you the complaint numbers. Are you just doing to ignore that you have passed on my contact details to a debt collection despite the fact that I am not an account holder or customer? Nor have I ever been?

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

  • TTV_SirSorrow SirSorrow (@TTV_SirSorrow) reported

    @virginmedia how long should a customer wait on hold while waiting on a transfer to a manager from an agent? I'm currently fifteen minutes and counting do you think this is acceptable? You're a joke of a company and internet supplier "100% connection all the time" my ***!

  • _xVintoreZ XVintoreZ (@_xVintoreZ) reported

    @virginmedia Well thank you, i appreciate that, i hope this sceme would have kicked in from my first logging of the issue(when i called and got routed to the automated service), the day before yesterday?

  • teasipper007 Teasipper007 (@teasipper007) reported

    @virginmedia Changed from sky after 18 years. The router has a poor connection and doesn't reach upstairs. Twice the engineers said were eligible for it but it has to be requested through customer service but I can't even get through to them. It goes to an answering machine and cuts off

  • Karma_Soul 🐛 (@Karma_Soul) reported

    @virginmedia Renewed my contract on the promise faults would be fixed. Faults aren’t fixed so called to leave during cool off period, got put through to someone else (twice) then on the third time your lovely customer service assistant hung up the phone

  • Tyrall Dom Gallagher (@Tyrall) reported

    @virginmedia It shouldn't take a customer quitting for you to be able to offer them a deal. You penalise loyalty. The fact that all ISPs seem to think it is a good business model is disappointing

  • StephenHampson Stephen Hampson (@StephenHampson) reported

    @virginmedia how much notice do I have to give you to move from your service to Sky? Increase is not cost effective to me and new customers get better deals. Thanks