Virgin Media

Virgin Media Outage Report in Bracknell, England

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The latest reports from users having issues in Bracknell come from postal codes RG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bracknell, England 01/22/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bracknell, England

The most recent Virgin Media outage reports came from the following cities: Egham, Reading, Camberley, Slough, Addlestone, Bracknell, Guildford, Aldershot, Farnborough, Woking, Weybridge, Windsor, Fleet and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomEgham Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • danbon1973 Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • AronGunningham Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

  • rugoldie Ruth Tibby (@rugoldie) reported from Iver Heath, England

    @virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • wearliegig Wendy Earle (@wearliegig) reported from Guildford, England

    @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • FfrTweets FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England

    @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • WashedBatch Nick Batch (@WashedBatch) reported from Guildford, England

    Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

  • shombell Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlie_R50 Charlie Cooper R50 (@Charlie_R50) reported

    @virginmedia So, checked the service line as you suggested and nothing being reported on there. Yet we still have no internet at PR4 1 Do you know about this and are you investigating @virginmedia ?

  • Adam_lund2805 Adam Lund (@Adam_lund2805) reported

    @SkyHelpTeam Used the link and says everything is ok and that there is no work, when there is clearly issues. Nog happy at all, we have always had issues and its never improved. @virginmedia recon you can help us put with something better?

  • deleire Derek (@deleire) reported from Kildare, Leinster

    @VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?

  • RayPlayhouse Nii Raymond 🇬🇭🎉 (@RayPlayhouse) reported

    Urgh @virginmedia is just the worst company to deal with. People do everything you can to stay away. Disgusting customer service. 🤮🤮 wish I could cancel and leave but they hold you in bondage.

  • ajkeeley Andy (@ajkeeley) reported

    @virginmedia Another day wasted on hold on the phone to #VirginMedia trying to cancel my services. Cut off 3 times too. I just want to cancel my contract TODAY. Please can someone call me back @richardbranson @OmbudServices

  • Unsaltedsalt__ UnsaltedSalt (@Unsaltedsalt__) reported

    @virginmedia is there anyway i can get better secured internet, bc i stream, i would like a business internet service if its secure and better :)

  • stevejones88 Steven 'STIG' Jones (@stevejones88) reported from Birmingham, England

    @virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.

  • Urban__Groove Urban Groove (@Urban__Groove) reported

    @virginmedia could you please tell me what's happening in the Leeds area LS11 7EA, everyone's TV and internet is down 😡

  • PaulsCoding Paul (@PaulsCoding) reported

    @virginmedia hey there, is there a service outage in the BT5 area? The tracker says everything is fine but myself and a few neighbours have had no internet all day. Anywhere we can flag this for investigation?

  • DianeLu49156130 Diane Lucas (@DianeLu49156130) reported

    @O2 i have been a customer of yours for 15 years and not happy to see you are merging with @virginmedia. I hope your customer service stays the same as I’ve been waiting 6 months for a £100 compensation and had really bad customer service.