Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Maidenhead, Reading, Egham, Bracknell, Slough, Chesham, Burnham, High Wycombe and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Maidenhead |
Wi-fi | |
| Reading |
Wi-fi | |
| Egham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hurley, England
Latest outage, problems and issue reports in Hurley and nearby locations:
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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Jim Moore
(@HamiltonNashHR) reported
from
Winnersh, England
So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JG
(@ealinggal) reported
@virginmedia The text service is not helpful and quite annoying
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chappo1990
(@markchapman600) reported
@virginmedia want to cancel my contract been with you guys 5 years the wifi is shocking since I renewed
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J BavSlim
(@arbvor) reported
@virginmedia No because when I call, i click the option for broadband issues, the automation machine says “we found an issue we got an engineer out” but didn’t say why. Phoned back again, same thing, automation. But i have registered for the billing to be reduced, again
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kiki
(@kiki60198029) reported
@virginmedia Are you serious you want me talk to a bot when several phone calls to you were unsuccessful!!!! What kind of support are you giving!
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Joel Bivens
(@JoelBivens) reported
@virginmedia @andrewsduncan1 I have a wife booster and everything and it’s still sooo bad
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MickyB
(@MickyB60443382) reported
@virginmedia This is false advertising. My dad upgraded his internet 2 weeks ago with the promise of an engineer to upgrade his TiVo boxes. The internet signal has actually deteriorated. I have contacted your call centre tonight with little respect and no resolution. Customer loyalty means 0.
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𝙀𝙡𝙨𝙚𝙚𝙗𝙚𝙚 𝙂𝙖𝙢𝙞𝙣𝙜
(@ElseebeeGaming) reported
EA Servers down.... Worst rewards day of the year... And now virgin media crashes, cutting off my stream. WHAT A DAY!! Sorry Familia, we will be back live tomorrow night from 8.00pm with our Aston Villa FUT Champs Challenge 👊🏽 💛
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Tasha ... #MissAnxiety 🇯🇲🇬🇧
(@ChocChocGirly81) reported
@MartinSLewis This is nothing new. Each year @skytv & @virginmedia are always hiking up their prices to something else & for what bb that doesn’t work & tv channels you never watch. I’d rather stick to Freeview from now on & find myself a cheap bb by shopping around.
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Darren Willis
(@Willo3186) reported
@virginmedia Apparently I need your signal boasters but you don’t have them. So I have to stay with shocking internet. To top it off you have now charged me activation fee despite being told it would be free when I signed up.
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Isabel DV
(@IsabelDV1979) reported
@virginmedia Yes to service status. I have re-set the modem, unplugged it, waited 10 min, I was once asked to unplug the white cable as well - done. If there are other steps to try, I will happily do so. Today it was better - only caused me to yo-yo in and out of meetings three times