Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, High Wycombe, Bracknell, Maidenhead, Amersham, Wokingham, Ascot and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
||
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hurley, England
Latest outage, problems and issue reports in Hurley and nearby locations:
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Linda Wroth ✯
(@sparklepixxie) reported
from
Egham, England
@virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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Andrew Clemens
(@andrewclemens78) reported
from
Datchet, England
@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mia🎅🏽🎄
(@MiaCovington) reported
@virginmedia my self-install set was meant to be delivered today but nothing has turned up, no dispatch email or anything from a courier - help please! Thanks 🙏
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Bev Jay
(@BevJay_) reported
@virginmedia please hurry up and sort the issues with Netflix. Keeps saying restart membership but when I try it just says "oops something went wrong try again later". I pay through my account with you! Very annoying!
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ham and eggs
(@NicholasTJones) reported
@conbuxtonn @virginmedia I've been having issues with this since yesterday and looking for answers too.
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A.
(@zumodoki) reported
@virginmedia Done that today too, Past from CS to retention to faults and back to retentions. Complete lack of any customer service. I'm retreating that I've not long renewed my contract! 🤬
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Jones81
(@jones81efc) reported
@virginmedia Oh my god, your service gets worse, just called as Netflix still off and yes its through Virgin. Just a automated message that you cant take my call, call back after 8am. WTF are you doing???Had enough now, getting out of my contract as you cant provide the service I pay for. 😡
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Leo
(@Leo89826702) reported
@virginmedia it's been a week since you called me regarding my complaint. Local mast is still not resolved. How do I contact you regarding the complaint as the customer service cannot put me through
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Marc waters
(@Marcw1708) reported
@virginmedia Yeah it says there’s an issue but I’m sick of it, it’s all the time. How many times does it need to go down in a month to allow me to refuse to pay? Utterly ridiculous
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ham and eggs
(@NicholasTJones) reported
@Virgin @virginhelp @virginmedia What's going on with virgin mobile's signal, especially mobile data? Been terrible yesterday and today. I'm currently running my whole house on mobile data atm and kind of need it.
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Welsh Xavi
(@FplXavi) reported
@virginmedia Thanks for apology. Great customer service again. 4 hours waiting on the line and no apology. Classy. My contract runs out on the 6th July. I will not renew. I needed to call to say I will not renew and wanted to know the process.
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Supermike
(@Supermi28039949) reported
@virginmedia Yep I keep checking and it keeps saying its down in my area. That's now since Saturday night. With no fix in sight. No hard wired no WiFi nothing. Alexa can't even talk. Not to mention my boiler works via WiFi which means I can't even turn my radiators on to dry my work cloths.