Virgin Media

Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hurley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hurley, Royal Borough of Windsor and Maidenhead, England 12/14/2024 16:55

December 14: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Reading, Amersham, Slough, Bracknell, Chesham and Chinnor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomAmersham Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hurley, England

Latest outage, problems and issue reports in Hurley and nearby locations:

  • perrycoke Kezza 🙃 (@perrycoke) reported from Hurst, England

    @virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    @CarolynBe @virginmedia Still not working for meeee :( Xx

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia still no reply from your text service absolutely disgusting !!!!

  • FunkMaster007 Robert Brauer (@FunkMaster007) reported from Egham, England

    @virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

  • 6ft1tonsoffun Please Social Distance (@6ft1tonsoffun) reported from Burnham, England

    @virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help

  • FunkMaster007 Robert Brauer (@FunkMaster007) reported from Egham, England

    @virginmedia where do I get help, says access denied on my virgin hub

  • petedownton71 Pete Downton (@petedownton71) reported from Amersham, England

    Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌

  • smithsterbloke Gary Smith (@smithsterbloke) reported from Bracknell, England

    Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia

  • perrycoke Kezza 🙃 (@perrycoke) reported from Twyford, England

    @virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spadam1983 Adam (@spadam1983) reported

    @virginmedia Yeah, tried that! No one knew anything about it. All they wanted to do was try and charge me more money for the 1 gig service. Terrible customer service

  • vonstabber vonstabski (@vonstabber) reported

    @virginmedia Day 8 and still nothing lol. Farcical now...please tell me what is the point of you guys being on here if you can't help?

  • mandy_uns Mandy U (@mandy_uns) reported

    @virginmedia Ok that’s good to hear. Can I cancel online or do I have to speak to someone?

  • Zenastaxi Zena (@Zenastaxi) reported

    @spursupp @virginmedia Sky was no good at my address. Way too slow which is why I’ve had to change.

  • PJB02481340 public_scrutiny_UK (@PJB02481340) reported

    @virginmedia It tells me it is an outage in the area with NO fix date - are you able to corroborate this ?

  • AndrewAndrew_fr Andrew, Andrew! (@AndrewAndrew_fr) reported

    @michaeljswalker @virginmedia My guy you need that inner Karen that pure customer service rage. Phone back and and bs that you've found a better price else where and they'll offer you a cheaper deal. They expect you to phone back to complain about the price init. It's stinky

  • TonyDrake4 Tony Drake (@TonyDrake4) reported

    @virginmedia I’m have trouble changing my password on my email account. I’ve have had a very worrying email sent to me showing my password from a person wanting me to pay in bitcoin. I’m hoping it’s just someone trying there luck but I need to change it asap please help.

  • ParrPowelWalsh Kerry Oh (@ParrPowelWalsh) reported

    @virginmedia ABSOLUTELY DISGUSTING SERVICE… 2 weeks I’ve waited for call to get Netflix off my box so I can move house and still having problems ! Stress landed me in hospital! I move in Thursday morning and WILL BE LEAVING after 11 years with the service !!!

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @virginmedia @markjohnphoto Thanks, but have spent nearly two hours on the phone, with advisors and now Marj, supervisor. No resolution, so I will be emailing @LutzSchueler, because Virgin need to stop being so poor and telling untruths to customers. Need to get on with my interrupted day.

  • missthompsonBon Bonnie Thompson (@missthompsonBon) reported

    @virginmedia @markjohnphoto Because I think it’s ridiculous that loyal customers get treated the way we do. I’m paying more than double new customers for the same service. And still paying way more after their initial deal has ran. Bit of a kick in the teeth for long-standing customers really