Virgin Media

Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hurley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hurley, Royal Borough of Windsor and Maidenhead, England 05/30/2025 16:10

May 30: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Bracknell, Amersham, Windsor and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomSlough E-mail
United KingdomBracknell Internet
United KingdomReading E-mail
United KingdomReading E-mail
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hurley, England

Latest outage, problems and issue reports in Hurley and nearby locations:

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve

  • petedownton71 Pete Downton (@petedownton71) reported from Amersham, England

    Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌

  • ChelsDaft Chels Daft ⚽️ (@ChelsDaft) reported from Egham, England

    ...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called

  • FunkMaster007 Robert Brauer (@FunkMaster007) reported from Egham, England

    @virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem

  • CorneliusEvans Chris Evans (@CorneliusEvans) reported from Bracknell, England

    @virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉

  • andreianu Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported from Windsor, England

    @virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    @virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.

  • perrycoke Kezza 🙃 (@perrycoke) reported from Twyford, England

    @virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.

  • danarnie Danny Daly-Arnett (@danarnie) reported from Bracknell, England

    @virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!

  • FunkMaster007 Robert Brauer (@FunkMaster007) reported from Egham, England

    @virginmedia where do I get help, says access denied on my virgin hub

  • DonnyNo6 Mark Donovan (@DonnyNo6) reported from Burnham, England

    @virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice

  • roballan07 Rob Allan (@roballan07) reported from Maidenhead, England

    @virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you

  • perrycoke Kezza 🙃 (@perrycoke) reported from Hurst, England

    @virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Sachyy Sach (@_Sachyy) reported

    Anyone else having some virgin media problems

  • roibeard67 Roibeard (@roibeard67) reported

    @virginmedia I told him I’m 72 and not very technical savvy,I was led through a process then at the end was told to wait about 15 minutes then put into my password RESET 123,but it hasn’t worked and I’m still in limbo,I’m not impressed with the help I’m getting, having to wait 5days now 48hrs

  • NikkiMYoungNAP Nikki Young (@NikkiMYoungNAP) reported

    Well once again @virginmedia have done nothing promised to refund me the £500+ they had been taking out of our account over a year ago. They have admitted liability and on countless occasions stated that a cheque is in the post only for it not to arrive. Unacceptable service!

  • YourGirlAmyLou ✨ A ✨ (@YourGirlAmyLou) reported

    @virginmedia I understand there are issues with Royal Mail - but not where we are. My postman is here every single day. He has delivered many parcels during the time I have waited for the cable. I’ve spoken to virgin, to be told it hasn’t even been ordered then assured a re order was done

  • YourGirlAmyLou ✨ A ✨ (@YourGirlAmyLou) reported

    @virginmedia is the worst help I’ve ever received. I contacted them on the 14th October to say I needed a longer coax cable. 5 conversations later and promises of when delivery will be and GUESS WHAT still no cable!! Even though one was on a 72 hour delivery! JOKE

  • MaccScout MaccScout (@MaccScout) reported

    @virginmedia you're the worst isp i've ever used, why does you ****** internet just cut out random constantly and requires a full reset on our router. i hope your company dies, ******** suck my ****

  • its__zara95 Zaza (@its__zara95) reported

    @virginmedia We have been ringing that number and trying to follow the complaints procedure and still are unable to cancel. We are now being billed £50 even though our contract has ended and we do not consent to it rolling on.

  • wonky1961 Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

  • Lizzie_Rose20 Lizzie Johnson (@Lizzie_Rose20) reported

    @virginmedia The cable that runs outside to the router. This was never arranged to be collected with the router when we moved to another provider and is now causing us issues

  • TheMums Marian (@TheMums) reported

    @virginmedia Registered with o2 on 3rd Oct and spoken 3 times no body can explain why it’s not working and had email from virgin to say I’m eligible