Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Egham, Reading, Slough, High Wycombe, Chinnor, Bracknell, Windsor and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurley, England
Latest outage, problems and issue reports in Hurley and nearby locations:
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie matey
(@katieroweB) reported
Anyone else’s #virginmedia down????
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DSKiMcBSKi 💙💛RIP@WACCOE🏆
(@dskimcbski) reported
@virginmedia can someone tell why whilst on WiFi on my phone, the internet is blocking my videos on Twitter. When I go onto data (4g) I have no problem,as soon as my phone picks up the WiFi then no videos or media will play at all. Just says ‘content is not available’? Any ideas?
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Adam Lees
(@afjlees) reported
@virginmedia @virginmedia Ok My little Twitter trawl suggested it was just VM users affected. Still not working.
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David Morris
(@dmmorris25) reported
What is going on @virginmedia ?! Service outages the 3rd time in a week in Southampton. This is just not good enough.
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Aoife Hanly
(@Aoifec83) reported
@Dadderley84 @virginmedia mine is down too. Any eta on a fix? supposed to be working from 8!
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Jena O'Neill
(@Jenzer85) reported
@tescomobileire with @VirginMediaIE down, am I going to be charged through the roof for having to use my mobile data at home?? #Stressed #Anxiety #VirginMedia
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Anne
(@anneb245) reported
@virginmedia Internet was down yesterday evening when there was a problem during the thunderstorm. Now everything is working fine EXCEPT I cannot send email, I can receive email but not send it. Please advise.
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Dame Lady Jaz
(@ladyjazmana) reported
@virginmedia It is a problem with yourselves; it works fine if I log on to other wifi networks or use my mobile data
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Eratosthenes Wrecks💙🇪🇺
(@RogierDeWeyden) reported
@ladyjazmana @virginmedia Virgin Media have admitted that the issue is with the safety settings which is indeed the case. It seems a bit off to suggest that the issue is with other networks. Also they have "been aware" of it for three days now. They should just admit their failure instead of spinning.
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂
(@MaddieMayNot) reported
Lmao actually **** virgin media y'all can send your boss into space but you can't let me know that the internet is gonna be down all day? Gonna reimburse me for the mobile data I have to use today then are you? Swear I'm switching providers after this, it's doing my head in