Virgin Media Outage Report in Hurley, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hurley, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Amersham, Windsor, Bracknell, High Wycombe and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Amersham |
Internet | |
| Amersham |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurley, England
Latest outage, problems and issue reports in Hurley and nearby locations:
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@keizercs) reported
@virginmedia hey, is there a special trick to actually getting through to someone that doesn’t hang up on you? We’ve had 2 delayed install dates and called about 15 times and getting no further forward. It’s been two weeks and no info from yourselves as to what’s going on..
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Del
(@RoyalDelBoy) reported
@Samantha19_12 @virginmedia Standard Virgin Media Sam unfortunately awful company to deal with lots of people leaving em… that agent should be getting someone to contact you if it helps ensure any direct debits are cancelled on Virgin Media so they can’t take any money.
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Rangers Guy🇬🇧
(@RangersGuy75) reported
@virginmedia Services are crap and customer service is crap media team are crap.. all in in i waited 6 hrs yesterday nothing.. today been waiting since i got a Whats app message at 07-32 guess what still waiting
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Jakub Marzec
(@JakubMarzec5) reported
@virginmedia So bassically when i restart my router my internet doesnt work or doesnt connect to my ps4 or my phone
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Gillian
(@spraag) reported
@virginmedia hey still waiting on some kind of support after the phone in my bundle never came with the bundle .. Been offered to claim on the insurance I took out and they will waiver the fee..but this to me isn't right.. I want to cancel the whole contract
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Roohi Gokhale
(@roogok) reported
@virginmedia you have the complaint reference and notes ... please check for yourself. I have already spent 7 hours on the phone this week with your team. Anyway bye bye i've moved to EE.
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RICH1977
(@Rich__1977) reported
@virginmedia I’ve done the above and also rang your customer care department but end up on hold and never get a reply the box has a dvr fault and needs replacing
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CJ
(@Bearisace) reported
Why is it so bloody hard to resolve anything with Virgin Media? What a **** show of clowns
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MZB
(@MZBtweets) reported
Virgin Media are honestly the worst internet providers ever.
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Jeremy Skinner
(@JeremySkinner) reported
@Chris_Maslin I think they’re generally fine these days. I use the standard virgin media router and never had a reason to consider replacing it.