Virgin Media Outage Report in Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Guildford, Bracknell, Slough, Maidenhead, Woking, Camberley, Basingstoke, Burnham, Farnborough and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Aldershot |
Internet | |
| Guildford |
TV | |
| Bracknell |
TV | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Stuart Kearney
(@skearney7) reported
from
Basingstoke, England
@virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Shin Dhother
(@ShinDhother) reported
from
Slough, England
@virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam95223523) reported
@virginmedia Not a problem for the reply. If I'm honest I won't be your service ever, even though your service gives internet speed I'd rather go for someone slower because I know the work will be done
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Rachel
(@WalkWithCoffee_) reported
@virginmedia Broadband dropping in and out for days now. Just lost work because of it! Life is awful enough without losing work because of this. Yes I've checked my equipment and done all the things you tell me to do. Can't even watch a tutorial on YouTube!!
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TwiceTheFace
(@TweetDanMoore) reported
@virginmedia I would rather chew broken glass than fight to get any shred of an answer out of your so called 'customer service advisors'.
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Sam
(@Sam95223523) reported
@virginmedia Hi AG I keep getting different reasons given either blockage on the lines, delay on laying the cables or engineer is busy but due to me putting order through in June and keeps getting delayed I have now cancelled my order as I'm not happy with the service
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Tribaleyes
(@xTribaleyes) reported
@virginmedia @robbiethecelt Come on, John.. You've got to admit it's a bit of a pisstake being blatantly ripped off with **** service, getting told to try the same Service Checker site that HAS NOT WORKED FOR MONTHS and being instructed to sit on hold on the phone for 3 hours only to get a price rise.
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Pat Nagle
(@patnagle62) reported
@rteliveline @joeliveline Virgin media left me stranded for 10 days with crap that they cannot operate in my area anymore,horrible horrible company
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Noel Loughrey
(@NO3L72) reported
@virginmedia BT cut the the virgin media cable on the pathway 6 weeks ago I belive virgin came and fixed it in the pathway but I'm still with out any services ... and now it's got to the point I've had enough and no longer want to use virgin any longer! I'm not paying for a service getting
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sults
(@Roto8882) reported
@virginmedia No, I’ve been a loyal customer for about 20 years and they offered £45 I was initially paying £29 then prices went up to £32
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claremarshall 🇺🇦
(@clarebelle100) reported
@virginmedia the status checker is also down. i understand there’s a fault in TS17 postcodes?
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TheOnlyJackThatRimes
(@theonlyjackYT) reported
@virginmedia Yes there are current issues but how can there be issues across the whole country? I was with BT for 2 years and I never had a loss of service