Virgin Media Outage Report in Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Farnborough, Basingstoke, Woking, Guildford, Bracknell, Camberley, Fleet, Aldershot, Ascot and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
||
| Basingstoke |
Total Blackout | |
| Basingstoke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Booth🎮👾🍞
(@toastedsoldier) reported
Hey @virginmedia my hub 3 is playing up, I've left it off for a bit but after a reset it still has a red light present, according to the help articles on the website its too hot. DM please :) cheers.
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Suzy Elle 🌞
(@Suzyberd) reported
@virginmedia Hi status update is now 8am? I have had to take a day off work there is no engineer at the cable box trying to fix anything? Pls can you sort this ASAP or will maybe be looking into a new provider. More than 24hrs without any sort of explanation?
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Keeping my mask on. I stand with Ukraine 🇺🇦🕷️😷
(@alswifejacky) reported
@virginmedia Hi, my Internet & TV have not been working since 11.30am yesterday. There is an outage in my area apparently - any idea when this will be fixed? It was supposed to have been fixed by midnight yesterday, then 11.00am today & then 4pm.
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donna
(@donna70352225) reported
@virginmedia The lovely Virgin engineer has been and fitted it checked it all worked. Thank u for getting sorted. As Sai from customer service said there was nothing that could get done sooner. 🙏🙏
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Charlotte Hicks
(@72chicks) reported
@virginmedia I have just spent an hour on the phone re bill. We had no internet for 5 days in July and were told we would receive a daily refund. The call operator said he could not help me with this. Who do I contact to resolve this issue? I have tweets to back this issue up.
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Jonathon Fry
(@jonfry22) reported
“Negotiating” with virgin media is the worst. Counting down the days until my FTTP gets connected.
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david gill
(@boroboy4life) reported
@virginmedia Been suffering with both download speeds and upload speeds all day, and last night. Gaming is not an option its that bad. Supposed to be getting 200mb download and around 20 up. And I'm getting 50 download and 0.02 upload. I've tried everything
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S0uth
(@Southishere) reported
@virginmedia Like everyone else I already have and you confirm my account is fine and Netflix confirm its for you to fix.
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jason bundy
(@captjabba) reported
@virginmedia All cables plugged in and have powered off router for minute twice still has issue
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A.P
(@Amit91987) reported
@virginmedia I have tried reaching out via phone and the what’s app number provided. No luck. I have spent hours trying to get the issue resolved and when a manager calls me, I return the call and they have not called me back with regards to my package being changed!