Virgin Media Outage Report in Wokingham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wokingham come from postal codes RG40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Wokingham, Aldershot, Ascot, Woking, Basingstoke, Guildford, Yateley, Farnborough, Slough, Bagshot, Marlow, Windsor and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
-
Annabel Z
(@annabelouisa) reported
from
Basingstoke, England
@virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions
-
James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
-
Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
-
Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
-
Jane
(@i96jms) reported
from
Basingstoke, England
@virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.
-
Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
-
Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
-
Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
-
aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
-
Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
-
The HWC
(@Hello_HWC) reported
from
Basingstoke, England
@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
-
Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
-
Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
-
sarahgtaylor
(@sarahgtaylor) reported
from
Hurley, England
Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TalkTalk
(@TalkTalk) reported
@finnthebt Hello there Emlyn, we're not handling virgin media email. You need to contact their customer service, to further assist you on this matter. Thanks Teresa
-
ItsMojo
(@ItsMojo_IDMe) reported
@DJ_Blitz_UK @virginmedia Trust me man!!! My wifi is forever **** indoors man, in any friggin room aswell, chels wants to get rid of it, I hate doing comparisons as they all say the friggin same; and every provider seems to be ****, there ain’t like a clear cut favourite;
-
LinaOku🤘🌺🔆Fascismo nunca mais!
(@LinaOku) reported
@virginmedia @djc1805 your post code finder doesn't work. My internet is down now and wanted to check it.
-
christinaaa
(@christinaaar) reported
@djc1805 @virginmedia I live in W4 and mine’s down too
-
Annette Green
(@agreen1911) reported
@virginmedia broadband down again BD10 any updates
-
Annette Green
(@agreen1911) reported
@virginmedia Yes done the checks and requested updates via text and email. But not heard a thing. Would like to know if its a big issue or just my box
-
Miss L
(@LizzieArthur7) reported
@Imaralien @virginmedia are you in Ireland by anychance? trying to figure out if ours is **** too or just not able to facilitate two people working from home. using own data too.
-
Chris Child
(@ChrisChild11) reported
@virginmedia I'll try but I know it will be the same advice.. We see no problem here and all is good... Wait a week and see if magic happens...
-
Dec ⚽️
(@Decerz_DD) reported
@ThomasLinley1 @virginmedia Is that what the issue is? My upgrade is coming tomorrow but phone has stopped working and have no service, how helpful is that 😤
-
David
(@Hornyletloose) reported
@virginmedia There is an outage in postcode area PA5 can we be advised as to when this will be fixed?