Virgin Media outages and service status in Woking, England

Problems in the last 24 hours in Woking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woking, England

The most recent Virgin Media outage reports came from the following cities: Spelthorne District, Bracknell, Camberley, Hounslow, Richmond, Woking, Aldershot, Leatherhead, Laleham, Fleet, Weybridge, Brentford, Walton-on-Thames, Addlestone, and Farnborough.

City	Problem Type	Report Time
Bracknell	Internet	2 days ago
Camberley	Internet	3 days ago
Hounslow	Total Blackout	4 days ago
Richmond	Internet	7 days ago
Hounslow	Total Blackout	7 days ago
Hounslow	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Bowlesy (@Chateauneuf64) reported 1 minute ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Bowlesy (@Chateauneuf64) reported 4 minutes ago from Wokingham, England

  @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

• 
  John carroll (@Johnboy82903002) reported 4 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Jeff Brown (@fadermonkeyking) reported 4 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 6 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  Becky Morrish (@BeckyMorrish13) reported 23 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Geoff Rogers (@GeoffRogersEU) reported 23 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Craig Hannan (@CraigHannan4) reported 27 minutes ago from Tongham, England

  @virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.

• 
  Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 31 minutes ago from West Molesey, England

  @virginmedia Internet down in KT12. Any idea when it will be fixed ?

• 
  GeorgieCox (@SkyFlier6981) reported 37 minutes ago from Brentford, England

  @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

• 
  Dan O'Sullivan (@dano_afc) reported 38 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 42 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  SusannJerry (@MrsJerryTweets) reported 43 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Tom Vincent (@TomboBrewster) reported 45 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Jacqson (@JacquelineCabl9) reported 51 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Phil 🇺🇦 (@PhilPhenom) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband

• 
  Nick Batch (@WashedBatch) reported 56 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  Ravinder Judge (@judge_ravinder) reported 58 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Paul Riddell (@shombell) reported 60 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 5 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  a (@Peter_ldn_ire) reported 6 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

• 
  Carole Winter (@CaroleWinter) reported 7 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Chris Hobbs (@obbsie) reported 9 minutes ago

  @virginmedia For fours hours I've been holding for customer service and listening to the same piece of dire muzak over and over again. Across SM I see nothing but complaints about customer service & a failure to respond. This surely isn't good enough.

• 
  Sean Redmond (@seanpaulguitar) reported 10 minutes ago

  @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

• 
  lisa kitching (@lisakitching1) reported 11 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

• 
  GarethYOURCXC (@GarethYOURCXC) reported 17 minutes ago

  @OCP_84 @virginmedia @tntsports That is just bonkers! Clearly "valuable" is being used in the wrong context. Their 'new' acquisition numbers are more important that long term customer loyalty/value.

• 
  Tim Fry (@lipsyfry) reported 20 minutes ago

  @VMO2News @O2 @virginmedia **** network do not waste your money

• 
  Jess (@jseviour14) reported 22 minutes ago

  @virginmedia I am a new customer and your services are not turning on!! Cannot get through to anyone to speak to, I am thinking of cancelling and going back to my old provider

• 
  Dgjbear (@Dgjbear1) reported 22 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.