Virgin Media

Virgin Media Outage Report in Woking, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Woking come from postal codes GU21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woking, Surrey, England 02/20/2025 18:20

February 20: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Woking, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Farnborough, Woking, Feltham, Addlestone, Hounslow, Aldershot, Camberley, Isleworth, Guildford, Chertsey, Leatherhead, Richmond and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia I'm never surprised. There call centre is disgusting. So unprofessional. Cutting people off. Not carrying out simple requests, eg calling people back as promised. Lying to get you off the phone.

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls

  • AmbroseBarnaby 🏳️‍🌈 Barnaby and Chris🌍 (@AmbroseBarnaby) reported from Richmond, England

    Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • lee_hewitt lee hewitt (@lee_hewitt) reported from London, England

    @virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • luke_strollo black lives matter (@luke_strollo) reported from Brentford, England

    @virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • ian_flyinscot Ian Brown (@ian_flyinscot) reported from Kingston upon Thames, England

    @virginmedia please help with complaint raised..... customer service is just woefully poor

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known problems in the SE3 area.. the service status page doesn't work either

  • NailsByNemo Atima Bhatnagar (@NailsByNemo) reported from Brentford, England

    @virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • chrisruby3 Chris Ruby (@chrisruby3) reported from Brentford, England

    @virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Katienemesis1 ♥𝓚𝓪𝓽𝓲𝓮 𝓡𝓲𝓫𝓫𝓸𝓷𝔃 ♥ (@Katienemesis1) reported

    @virginmedia I want a discount of my recently increased monthly bill for the problems you've caused me today.

  • MW92_ Mike W Art (@MW92_) reported

    @virginmedia Down again

  • follow_the_bear Bear Holland (@follow_the_bear) reported

    @oskar5x5 @virginmedia Service down AGAIN. Refund for all customers due!

  • BoomerBoltz ♿BoomerBoltz♿ (@BoomerBoltz) reported

    @virginmedia WHY do this to me! @KickStreaming if my ISP pulls there finger out and sort out the outage thats running wild across the UK i will be live! GRRRRR

  • DanFowz House (@DanFowz) reported

    @virginmedia Still unable to connect to app, website or WiFi? Still an issue after 14 hours! Need to fix ASAP!

  • sabeszz Saber (@sabeszz) reported

    fix ur damn internet i’m tryna play phasmophobia here @virginmedia

  • diwin0 Diane Oliver (@diwin0) reported

    @virginmedia It’s down again now! Unable to connect to VPN

  • Moonflowervol7 alex ♡'s taylor swift (@Moonflowervol7) reported

    aaaand its down again #virginmedia

  • ZippyMonkey John⚒ #GSBOUT (@ZippyMonkey) reported

    @virginmedia Absolute joke!! Asking for more money?? Sort your **** out!

  • horrifiedofhh Horrified of HH (@horrifiedofhh) reported

    @virginmedia Yeah well it’s down again you incompetent twits. Please put the plug back in.