Virgin Media Outage Report in Woking, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Woking come from postal codes GU21, GU22 and GU24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Woking, Ashtead, Walton-on-Thames, Hounslow, Leatherhead, Guildford, Bracknell, Feltham, Kingston upon Thames, Camberley, Fleet, Esher, Isleworth and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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soniagrosvenor
(@soniagrosvenor1) reported
from
Kingston upon Thames, England
Looking at numerous other tweets complaining about @virginmedia and there appalling customer service and useless complaints department!!!
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia very irritating. Sky sports golf is dead on Virgin 515:ladies open appears to be on sky mis 520. Tried to phone vurgin. Held for 16 minutes then gave up. Terrible.
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Richie Berryman
(@richie_b_80) reported
from
Richmond, England
@virginmedia my broadband connection has been down all day! Help! I have reset and done the troubleshooter tool
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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soniagrosvenor
(@soniagrosvenor1) reported
from
Kingston upon Thames, England
Still awaiting reply from Lutz Schuler @virginmedia , chief executive, re numerous complaints re incompetent staff @virginmedia. Lousy customer service!
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia is becoming shit !
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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aaron grantham
(@aarongrantham) reported
from
Richmond, England
@virginmedia No, as I explained, it appears to be no longer a problem. I am less concerned with a fault occurring; that happens. I am more irritated by a lack of notification of the change, no response to my call and your lack of acceptance of their being a problem.
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Madhan
(@followcbv) reported
from
Richmond, England
@Ceryslynda @virginmedia Same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Sturdy®
(@arsturdy) reported
@virginmedia It says there are no problems, but right now im getting this….. when usually it is over 200MB/s download and over 20MB/s upload.
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Carolyn Owen
(@CazowenI) reported
@virginmedia No known issues at the moment, I have rebooted my router already today fixed it for a little while but it’s gone off again
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Jeni McAuley OT
(@meuh_vache) reported
@virginmedia Yes several times they are adamant the data has been used with something running in the background that my mother had no idea about. She has never looked on a single webpage
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RVL Qorzix 🇯🇵
(@RVLQorzix) reported
Wait they might restart please virgin media fix my ******* internet
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Ben H🌹💛💚🏴
(@comeonyouyellow) reported
I swear down Virgin broadband is the worst. Does anyone know of any broadband suppliers that have a stable service and half-decent customer services? @virginmedia
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marianne pherigo
(@MariannePherigo) reported
@virginmedia your service person told me to leave you, but i prefer to stay if it is sorted. one person told me it is sorted, and another says it is ok. what is the situation in w85jh ? Please let me know.
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Ashley Noyce
(@AshleyNoyce1) reported
@virginmedia That doesn't help. Shouldn't you be looking to resolve a customer complaint? The temporary mobile Internet cost me £56. I expect that to be refunded due to the incompetence of cancelling my order and not informing me sooner, plus the inconvenience and service I've received
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Christiaan Squibb
(@Squibbmeister) reported
@virginmedia Anyone else reported any issues playing recorded 4k programmes ?
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Smithy
(@SmithyLMUFC) reported
@virginmedia What for the past 6 months? And yes the router gets reset multiple times a day to restore the connection, the same as many other customers. The issue is your routers!
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Tim Salt #wearamask #staysafe
(@Tim_Salt) reported
@virginmedia service outage in DE24 Postode