Virgin Media

Virgin Media Outage Report in Woking, Surrey, England

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The latest reports from users having issues in Woking come from postal codes GU21 and GU22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woking, Surrey, England 10/27/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Woking, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Feltham, Hounslow, Godalming, Bracknell, Walton-on-Thames, Wokingham, Aldershot, Ascot, Woking, Leatherhead, Guildford, Yateley, Farnborough and Bagshot.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • judge_ravinder Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • judge_ravinder Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

  • Robertfhallam Robert Hallam (@Robertfhallam) reported from Spelthorne District, England

    @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • Geordiesbird Alyson Leitch (@Geordiesbird) reported from Wokingham, England

    @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

  • TimSBourne Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

  • TomboBrewster Tom Vincent (@TomboBrewster) reported from Egham, England

    Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • andrewlwood Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • judge_ravinder Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • BarbaraMolony Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    @virginmedia Will it be a quick fix?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

  • judge_ravinder Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kendo44 Kenny (@Kendo44) reported

    @virginmedia reporting a broken Virginmedia cabinet. The Doors are open and won’t close. Cabinet number SGYL- BE0404/BE0405 location Lingerwood Road Newtongrange Midlothian EH22

  • Ian1603 Ian1558 (@Ian1603) reported

    @virginmedia I am truly ready to leave you. The service is awful

  • jonaspaul007 Jazz Jay (@jonaspaul007) reported

    @virginmedia @virginhelp It’s ok I’ve had a text today that you have finished working on fibre broadband in my area in Brighton. A previous text had said it would just be on Tuesday 15th Feb but service disruption seemed to happen Monday to Wednesday at 11am. Hope it’s all finished now

  • Hmartin1Martin Martin (@Hmartin1Martin) reported

    @virginmedia Nope getting nowhere it always happens during heavy rain the main box outside gets flooded makes the connection unstable and not useable

  • J_acob_LM Jacob (@J_acob_LM) reported

    @virginmedia I have an engineer installation scheduled for the 22nd but there’s a service request for the 24th? Why is this? Surely the WiFi is installed in the 22nd?

  • Ian1603 Ian1558 (@Ian1603) reported

    @virginmedia Yes and it is no better . Stop sending rubbish. Look at the issues in area 21 or send an engineer

  • Ian1603 Ian1558 (@Ian1603) reported

    Told by @virginmedia that there is an intermittent problem in area 21. Would be fixed. Service still utter rubbish after 3 days. Hi @sky here we come, Fed up with crap service

  • itsjonnyboy_ Jon (@itsjonnyboy_) reported

    @virginmedia Hi, your WhatsApp messaging service said it couldn’t help there and phoning you doesn’t work. How do I get this fixed/replaced?

  • Raqeeb982 Raqeeb (@Raqeeb982) reported

    @virginmedia hello I cancelled my package a few weeks ago I haven’t received any email to confirm it. Can you help me

  • Tlom99 Tlom. (@Tlom99) reported

    Virgin media's down?