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Virgin Media

Virgin Media outages and service status in Woking, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Woking, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 10:28 AM GMT+1.
  • 61% Internet (61%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 8% Phone (8%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Woking, England

The most recent Virgin Media outage reports came from the following cities: Aldershot, Hounslow, Guildford, Warfield, Addlestone, Brentford, Windsor, Chertsey, Fleet, Yateley, Camberley, Wokingham, Farnborough, Isleworth, and Kingston upon Thames.

CityProblem TypeReport Time
Aldershot Internet 1 day ago
Hounslow Total Blackout 2 days ago
Hounslow Internet 2 days ago
Guildford Internet 3 days ago
Warfield Internet 4 days ago
Guildford Internet 6 days ago

Nearby cities with recent reports

Hounslow

2 recent signals

2 days ago
Guildford

2 recent signals

3 days ago
Aldershot

1 recent signals

1 day ago
Warfield

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • MarchetF
    Francesco Marchet (@MarchetF) reported from Brentford, England

    @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia canโ€™t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • TimHole
    Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • markinhants
    Mark in Hants ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@markinhants) reported from Aldershot, England

    @virginmedia Iโ€™m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone

  • pjwigley
    peter james wigley (@pjwigley) reported from Kingston upon Thames, England

    @virginmedia how can you watch catch up on the 360 itโ€™s the worst upgrade I have ever done

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. Itโ€™s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • spookstvgaming
    spookstvgaming (@spookstvgaming) reported from Ash, England

    @virginmedia Iโ€™m losing money fix it

  • TheBadgerG
    Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't ๐Ÿ˜•

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasnโ€™t listening to complaint!

  • lhntennis
    Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

  • CraigHannan4
    Craig Hannan (@CraigHannan4) reported from Tongham, England

    @virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.

  • WashedBatch
    Nick Batch (@WashedBatch) reported from Guildford, England

    Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless supportโ€ฆ

  • SkyFlier6981
    GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

  • nattytude
    Nattytude (@nattytude) reported from Fleet, England

    @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

  • BarbaraMolony
    Barbara Molony-Oates ๐Ÿ’™ She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia My problem is that the fix time is 24 hours! Thatโ€™s really not ok

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Canโ€™t believe 4 weeks and nobody canโ€™t fix it. ๐Ÿค”I think something is fishy @virginmedia get it sorted

  • BarbaraMolony
    Barbara Molony-Oates ๐Ÿ’™ She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia Thank you. Itโ€™s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • strikecenter147
    Banshee (@strikecenter147) reported

    @Benleo Ben bring up your hub on virgin media I guarantee you itโ€™s been hacked and you get a warning. This is happening all over London and I canโ€™t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.

  • B1yth3y
    gary blythe (@B1yth3y) reported

    @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.

  • Polythane
    โ€  ๐•ญ๐–—๐–†๐–“๐–‰๐–”๐–“ ๐•ฝ๐–ž๐–†๐–“ ๐•ญ๐–Š๐–†๐–š๐–’๐–”๐–“๐–™ โ€  (@Polythane) reported

    @VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours

  • elbondivad
    Dansun (@elbondivad) reported

    @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

  • sirabbey
    Abedul Hussain ๐Ÿ’™ (@sirabbey) reported

    @virginmedia how long is this broadband outage in sm1? Itโ€™s been ongoing for the whole day

  • Navigator429
    The Navigator (@Navigator429) reported

    @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldnโ€™t hold an active account for me if Iโ€™m not a live customer.

  • lovelylisaj
    Lisa Allen (@lovelylisaj) reported

    @virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I donโ€™t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.

  • daviesa02
    Alex Davies (@daviesa02) reported

    @virginmedia can I DM regarding an issue I am having with an online form?

  • rising_lefty
    A-A-RON (@rising_lefty) reported

    @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok