Virgin Media Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU21 and GU24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Esher, Feltham, Walton-on-Thames, Farnborough, Bracknell, Aldershot, Guildford, West Molesey, Hounslow, Kingston upon Thames, Twickenham, Isleworth, Camberley and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
And the checking service on Virgin Media page gets you nowhere.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No compassion or help for customers that are struggling! Disgusting attitude!
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Perhaps_not
(@_perhaps_not) reported
@virginmedia I am seriously fed up with your lies. Your billing error means my services are now disconnected. You have no appreciation for your customers and your customer service is useless.I will be cancelling my contract and you won't see more money from me!!!
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia are such a joke, we pay for internet we don’t get, TV signals so bad we can’t even watch HD channels because of the break up and a on demand service that doesn’t even work. I highly recommend to anyone thinking about using them don’t… #rubbish #rippedoff #joke
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Ray McKinnon
(@RayMcKinnon1) reported
@SkyHelpTeam It’s been a nightmare, not even received my login for Disney+ yet being billed for it, not what I expected from Sky, never had issues with Virgin media either. Please restore my trust in Sky
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Kirsty Duncan
(@kirstyduncan77) reported
@virginmedia is there a problem with your website - I’m trying to add sky sports mix and it’s constantly telling me there is a problem
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Bethany Smardon
(@bethanysmardon) reported
@virginmedia Ohhh yes! It was booked for yesterday, now we’ve been told it was today, then Thursday. But account says 19th July. Do you think a month with no service is acceptable?
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old3n
(@old3n1) reported
@virginmedia again your crap no internet buffering unable to watch Netflix can't wait for my contract to end
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Broken By War 🏴
(@BrokenByWar) reported
@virginmedia How the DMs work is I tell you my private issue in private and you attempt to help me? BTW I've spent two hours of my time talking to the wall via virgin webchat and another hour on the phone. So after years of talking to dis-interested staff, I'm done. Enjoy your night.
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia Please don’t insult me with that mate. We have done all of that ****. Your service is a complete joke, you steal money from us and laugh. Look on my twitter feed, there’s many people who have the same experience. But you do nothing about it. No matter how much we ask.
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CAnwenCH
(@CookHenesy) reported
@virginmedia @Emma97745369 Why can’t you just let the woman cancel the contract for free and go with a company that can provide the service she’s paying for?
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Martin1983
(@mtd241983) reported
@virginmedia I don’t want stream I want cable TV but according to VM you don’t offer cable tv anymore just the streaming service.