Virgin Media Outage Report in Camberley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camberley come from postal codes GU15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camberley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Slough, Bracknell, Reading, Woking, Camberley, Aldershot, Chertsey, Guildford, Farnborough, Fleet, Windsor and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
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| Bracknell |
Internet | |
| Reading |
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| Reading |
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| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🦉Stephen_SWFC_OvO🦉
(@ilsonowl) reported
@virginmedia Didn't know what option to use on your automated phone service
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Dr Simon Osindero
(@sindero) reported
@virginmedia So… how about that phone number I can call to speak with a human who’s knowledgeable about your technical infrastructure and who can properly explain to me WHY this continues to happen. And what a real fix will be, and when it’ll happen.
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Nigel Hudson
(@nigelhudson58) reported
@vmbusiness This is great news if we can get out of the contract. Our internet has gone down AGAIN and been trying to get through for over half an hour.
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Ros Kol
(@RosKol8) reported
@vmbusiness is the service down in North Birmingham as we can’t get through to you on your phone lines since 8am
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a.salem91@hotmail.co.uk
(@mr_as91) reported
@virginmedia If that is the reason, you can dm me and find out the details but instead choose to sit on the fence and do nothing. Update you why? you aren’t able to help or do nothing anyway.
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Dr Simon Osindero
(@sindero) reported
@virginmedia Yes. And usually it claims it will be “fixed” by 4 or 5pm the same day. (Narrator voice: it never is!).
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Mahir Chawda
(@luvNmusik_) reported
@virginmedia So what was the point in you replying?! Lol You've not helped in any capacity except for being nosey and wanting to know what's going on. It's actually a joke how **** your company is
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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@Rccl77
(@rccl77) reported
@virginmedia HI Virgin Media, we are unable to get through to you, but our internet is down. Wf13 3AR area. Can you please advise urgently, as we have deadlines to meet by 4pm today. Thanks.
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Anuj Ghaghada
(@nujwaan) reported
@vmbusiness AFTER BEING BOUNCED AROUND 8 DIFFERENT DEPARTMENTS, I'VE NOW BEEN ON HOLD FOR OVER AN HOUR AS OUR INTERNET IS COMPLETELY OFFLINE. WHAT KIND OF BUSINESS SUPPORT IS THIS??