Virgin Media

Virgin Media Outage Report in Camberley, Surrey, England

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The latest reports from users having issues in Camberley come from postal codes GU16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camberley, Surrey, England 11/07/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camberley, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Slough, Aldershot, Camberley, Guildford, Godalming, Bracknell, Wokingham, Ascot, Woking, Yateley, Farnborough and Bagshot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading E-mail
United KingdomFleet Internet
United KingdomSlough Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • Eggybread18 Oliver Reid (@Eggybread18) reported from Ash, England

    @virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!

  • Shotgooner Cleo Sharp (@Shotgooner) reported from Aldershot, England

    @virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • BhaminiLynn Bhamini Lynn (@BhaminiLynn) reported from Slough, England

    @virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia No I see nothing , I’m a mere customer , it’s all ok now

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia No my WiFi was stopping and starting , Iv never signed in

  • guildfordjo Jo McGowan (@guildfordjo) reported from Guildford, England

    @virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • AlexBuchanan3 Alex Buchanan (@AlexBuchanan3) reported from Guildford, England

    @virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Helena_Hxx Dame Helen (@Helena_Hxx) reported

    @virginmedia I can't do anything to make the help pages helpful; no amount of cache clearing or rebooting made the help pages helpful. I had a blank dark page, no help. What wifi help page?

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @Graham72352889 @virginmedia I know. I used it last night & was sent round and round in circles. Eventually, I got to speak to a lady in India, who I couldn’t really understand, save that she eventually said there was an “outage”. I subsequently found they have planned maintenance for the next week or so.

  • ABritishSparkle Kate (@ABritishSparkle) reported

    Anyone got any recommendations for broadband? I'm literally done with Virgin media. Costs me a fortune and the Internet goes off at least once a day. We don't even watch the TV because that's a bag of crap an all.

  • weknowgoodtaste Weknowgoodtaste (@weknowgoodtaste) reported

    @virginmedia just want someone to provide me with unlimited data until ur service sorts itself out!!! Which u have done before!!!!! WHY can't your customer service comprehend this?!

  • kja_chilli Kevin (@kja_chilli) reported

    @virginmedia hi there, I've not got any broadband in SE19 3UZ. Can you confirm what the issue is please and when a fix will be made? Thanks

  • RJTWhitfield Rowan JT Whitfield (@RJTWhitfield) reported

    @virginmedia I called the payment line at the start of the month, paid what it said to and now I’ve got an email saying I need to pay more or service will be restricted. What is the point of the auto pay line if it’s not accurate? I need the internet

  • Airborne_paddy 🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England

    @virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?

  • tangysphere Steve 3000 (@tangysphere) reported

    Would be absolutely lovely if @virginmedia could actually let people know that their internet is going to be down all day before the fact, instead of having to find out only when the connection drops while looking at the service status on the website.

  • antbfc Anthony (@antbfc) reported

    @virginmedia @1samc Jumping in Sam, I had the same problem and the above method was only way that worked for me. Sadly the engineer still turned up but I had done my bit!

  • Danny_Lush Danny Lush (@Danny_Lush) reported

    @virginmedia @virginmedia you know things are bad when at the start of a zoom or teams meeting you have to apologise in advance as you're with Virgin so will probably be cut off during the meeting