Virgin Media

Virgin Media Outage Report in Camberley, Surrey, England

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The latest reports from users having issues in Camberley come from postal codes GU15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camberley, Surrey, England 05/06/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Camberley, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Aldershot, Guildford, Chertsey, Camberley, Woking, Fleet, Farnborough, Windsor, Addlestone and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamberley Total Blackout
United KingdomSlough Total Blackout
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomAldershot TV
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia No I see nothing , I’m a mere customer , it’s all ok now

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • Eggybread18 Oliver Reid (@Eggybread18) reported from Ash, England

    @virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia not even a reply = customer support 🙄

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia No my WiFi was stopping and starting , Iv never signed in

  • AlexBuchanan3 Alex Buchanan (@AlexBuchanan3) reported from Guildford, England

    @virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔

  • MAXLOTUS Max Hurst (@MAXLOTUS) reported from Guildford, England

    @virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice

  • Shotgooner Cleo Sharp (@Shotgooner) reported from Aldershot, England

    @virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • guildfordjo Jo McGowan (@guildfordjo) reported from Guildford, England

    @virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jentmpst Jen 🍒 (@Jentmpst) reported

    @virginmedia This has been ongoing for 4 days now tho, we keep getting advised its fixed & then it goes down again.. An engineer has supposedly been every day (they haven't) also not entitled to any loss of service credit due to the terrible rule of it having to be "total loss for 3 days"

  • GavPrince Gavin Prince (@GavPrince) reported

    @virginmedia No one ever answers your customer service either, its like you try and do everything possible to avoid speaking to customers. I havent got a spare 2 hours to wait on hold again!

  • SimoneV32682009 SimoneV (@SimoneV32682009) reported

    @virginmedia @LeanneMcGiveron When you call the service it says "Impossible to connect you" and the call ends. I am without service as well.

  • GarethJones72 Gareth Jones (@GarethJones72) reported

    @mouthwaite @virginmedia Have you definitely set up security with them? I had this issue and one of their operators told me the two words they use if no security is set up or its disappeared oddly. In then rang back and used letters from these words and hey presto let past security and sorted. V. Bad

  • TheLordOfGoats_ TheLordOfGoats (@TheLordOfGoats_) reported

    @virginmedia going down yet again across London and Enfield Town, whats the point in paying for a service that goes down several times a week?

  • Wezzo_66 Simon (@Wezzo_66) reported

    @virginmedia Switched browsers and saw no problem, and yet five times today the router has lost connection to the Internet. Thankfully we're not home schooling but I'll be honest it's embarrassing constantly dropping out of work MS Teams meetings.

  • Cyrawx Asher D➐ (@Cyrawx) reported

    @virginmedia I’m aware your busy it’s took 9 months to get a response I’m trying to figure out if @bet365 will let me place a bet whether covid ***** off before I get one issue resolved

  • katyminshall Katy Minshall (@katyminshall) reported

    Hey @virginmedia - spoke to you last week and still waiting for your engineers to give me a ring. Wifi keeps cutting out. Could you help?

  • HelReynolds Hel Reynolds (@HelReynolds) reported

    @virginmedia Hiya. I’ve checked and there are no issues. It’s not urgent, I can cope with no or patchy service - but if someone could just register my query I’d be really grateful. I’ve rung quite a few times over the last few days but the automation brings me back to that app each time.

  • Master_Roshi__ عبد الرشيد سهيل (@Master_Roshi__) reported

    @virginmedia There is no customer care team option when I call as the doc states