Virgin Media Outage Report in Camberley, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Camberley come from postal codes GU15 and GU16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camberley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Bracknell, Reading, Slough, West Byfleet, Camberley, Staines, Farnborough, Woking, Egham, Fleet and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Bracknell |
Internet | |
| Reading |
Internet | |
| Slough |
Internet | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Andy Routledge
(@drewalmighty) reported
from
Egham, England
Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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benz
(@benzkiVL) reported
@virginmedia there are supposedly no internet issues in my area
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Haley
(@halesabailsa) reported
@virginmedia On the search where it tells you the complaint is open. It has the contact details for the customer at the bottom. My phone and email were there but now it’s just phone.
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Dawn Ward
(@DawnWar78259930) reported
@virginmedia I’m unsure what people mean about my husband has cut the cable outside our house. We have no services I’m a key worker working from home and they send a very helpful engineer that cannot deal with the problem. Appalling service.
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Kris Chau
(@krishchau) reported
@virginmedia Hi we’ve just been called twice today by your team and both times when we asked for them to stop calling they automatically hung up. We also raised a complaint via your form a month ago and we haven’t heard anything. This is really unexceptable.
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Jonny Clooney
(@Makinov) reported
Stellar service from @virginmedia today who’s advice for our grossly intermittant broadband connection was that the issue must be with all of our devices and not the connection itself. Thankfully the contract is up soon, so feel free to share recommendations.
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Ashleigh Jay
(@ashleighjay) reported
@virginmedia I have no idea if the complaint is still open because noone at virgin media responds to me! And I'm well aware I can see my bills on my online account, thats how I know prior to you taking the direct debit that you're going to take the wrong amount, tell you this and get ignored!
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Joanna Hall
(@JoannaMarieHall) reported
I made the mistake of joining @VirginMedia after @BTGroup doubled their price overnight. WiFi is down until approximately 8pm! I’m having to use my phone as a hotspot. Why do we pay so much for expensive & unreliable broadband in the UK? I had faster, reliable service in Barbados
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benz
(@benzkiVL) reported
yo i haven't had net issues for a while now, n now @virginmedia is HARDDD messing me up, 80% loss!?!?
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Paul Anthos
(@paulus_anthos) reported
@virginmedia I have carried out all the troubleshoot checking that's why I had to phone you which I hate doing because it takes a good while to get through and then you don't get help why didn't she recall me as she did have my number?
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Customer Service
(@vmbusinesshelp) reported
@GnomeHouseCIC @mburtonphoto @virginmedia I do apologise for this however I was unaware that Mark isn't a member of your staff, I was just trying to provide the correct information to help with your current issue. Our faults team is available till 6pm this evening if you are looking to call today, many thanks.