Virgin Media Outage Report in Camberley, Surrey, England
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The latest reports from users having issues in Camberley come from postal codes GU16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Camberley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Reading, Woking, Weybridge, Windsor, Slough, Guildford, Fleet, Aldershot, Farnborough, Addlestone, Godalming, Camberley, Crowthorne and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Woking |
Internet | |
| Weybridge |
Internet | |
| Reading |
Internet | |
| Windsor |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Mackenzie Taylor
(@MTaylorRacing) reported
from
Chertsey, England
@vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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MinMon
(@MinMon76) reported
from
Egham, England
@virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarksTweetPlace) reported
@virginmedia Hi, Surely the call when I complained and said any further calls and I may cancel my Mobile and Internet would have been enough? But I will opt out if it makes them stop.
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Frances Tiplady
(@FrancesTiplady) reported
@virginmedia I wish I'd never signed up to virgin media. I notified my change of address over a month ago, and despite 12 phone calls, one if which was over an hour before they cut me off, I still have no internet. Complete waste of space. Furious with them
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Jean Jacques Smoothie
(@jjsmoothie) reported
Sooooo bored of moaning on socia about the dreadful customer service from @virginmedia Person I spoke to put me on hold to speak to "customer relations" I had to give up after waiting 40 mins.
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Chris Gray
(@cmg73) reported
@virginmedia WhatsApp. But the service is so expensive and so difficult to manage, now I just want to cancel
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Bogder
(@Bogder2) reported
@virginmedia I am near to a nervous breakdown between Virgin and 02 I have spent 5 hours today and my mobile won't take calls and I haven't got a copy of my contract I am going to cancel this contract and then make a formal complaint. That's the nice answer
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Gary Adams
(@GazzaAdams) reported
@virginmedia Hi John, thanks for your reply. As I’ve said previously I don’t blame you guys but the system. Being on hold for just over and hour and the line going dead on 5 separate occasions. Finally got through to Keiron this eve who was a huge help. Getting discarded mid convo isn’t great
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Nicholas Armitt
(@hobbs) reported
@virginmedia This is not the behaviour of a reputable business, and before you say all broadband companies are like that I’d say most are but there are exceptions like @zeninternet. Unfortunately we can’t get their service
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Chris Humble
(@ChrisHumble79) reported
@virginmedia I made a complaint this morning. I asked for the account to be closed as promised. I was told to call the 0345 number as the resolution. I spoke to someone 3 days ago who was arranging for a call back from a manager. That hasn’t happened. Your company cannot and does not care
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Chris Humble
(@ChrisHumble79) reported
@virginmedia No I won’t be available. If a human from virgin media wishes to contact me I can be called. But I will not use online chat or your automated service. I either get a direct line or nothing.
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Ray Davis
(@BongoMondo) reported
@virginmedia Here we go again! had a problem with Tivo & only way it got resolved was by tweet (as you never answer phones). After, your rep. offered a new package at a reduced cost (same facilities but a fixed term @ £68 + a V6 free) never mentioned the £134.95! contact me.