Virgin Media Outage Report in Camberley, Surrey, England
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The latest reports from users having issues in Camberley come from postal codes GU16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camberley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Guildford, Bracknell, Slough, Woking, Camberley, Farnborough, Fleet, Egham, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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LewisJHulatt
(@lewis_hulatt) reported
from
Guildford, England
@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@virginmedia It appears someone else has also reported it as it now says there are known issues. I can’t sign in as my landlord pays for the broadband...
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James
(@InflightJames) reported
from
Wokingham, England
Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
Quite frustrating that @virginmedia requires you to sign in to test whether the broadband is down when it is clearly down. Especially when the landlord has all the information for that...
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AT
(@aartitakiar) reported
@virginmedia @virtuallyinside No Internet , Broadband services are all down in Wilmslow , SK9 , Please could you tell us when to expect the services to be sorted ! On a separate note I AM STILL WAITING FOR MY LANDLINE too be reinstated AFTER 3 YEARS !!! You have been charging me for a service not delivered !
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Henry Ansell
(@Ansell905) reported
@virginmedia ...30 days notice. Which only gives a 1day window to ever cancel at the end of the contract. This seems ridiculous, considering you will have on file the conversation of my intention to cancel from the 29th April.
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Noah
(@keir_llama) reported
@virginmedia Can’t see the network at all. According to your customer service representatives there’s a problem in the area but our next door neighbours virgin media wifi works perfectly well.
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irene brew
(@iabrew) reported
@virginmedia my housebound disabled aunt has been without a TV and phoneline since yesterday. How can we find out how long this issue will take to e fixed? She is reliant on her home phone for doctors/care etc.
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INDY M
(@IndyyTweets) reported
@virginmedia Well its not the best solution as i have to repeat myself for the 100th time. And your advisors refusing to send out an engineer. (35mins and still waiting to speak to someone from cancellations)
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Henry Ansell
(@Ansell905) reported
@virginmedia I have been in contact with someone. But I originally tried to notify you of my intential to cancel my contract on 29/4, but was told I couldn't do it as it was outside of 30days of the end of contract (08/6), so to notify at a later date. But am being told that I have to give...
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INDY M
(@IndyyTweets) reported
@virginmedia Why should i? I spoke 2 previous callers who said wait 24 hours and then 3-5 days. Im now on hold again to cancel my subscription
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Mark Thomas
(@icaneatthree) reported
Virgin media loosing another long time customer because they cannot get through to uk retention team that want to help #virginmedia
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valerie smith
(@pottycow1629) reported
@virginmedia Wattsapp and the rep is still looking at my account, I am now going to close my account completely just down to him
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Frankie
(@franicue) reported
@virginmedia I have already made a complaint and still waiting for the internet to be fixed. Is there a way to know why you can't fix the issue for more than a month?