Virgin Media

Virgin Media Outage Report in Camberley, Surrey, England

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The latest reports from users having issues in Camberley come from postal codes GU15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camberley, Surrey, England 02/19/2025 00:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Camberley, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Camberley, Guildford, Slough, Farnborough, Chertsey, Ascot, Bracknell, Woking and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomAldershot Wi-fi
United KingdomCamberley Internet
United KingdomAldershot Internet
United KingdomAldershot Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • EmsAlice Ems (@EmsAlice) reported from Bracknell, England

    @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • CWrighty7 Chris (@CWrighty7) reported from Windsor, England

    @virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.

  • CarolRothy Carol Rothwell (@CarolRothy) reported from Wokingham, England

    @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

  • barrowboy78 ⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, England

    Anybody having problems with @virginmedia in the Reading area ……..?

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

  • callum_penny Callum Penny (@callum_penny) reported from Fleet, England

    @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

  • Pablocollier Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

  • KGirdler Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @virginmedia There is no problem in my area. My problem is specific to my account.

  • hoarp001 Peter ***** (@hoarp001) reported from Fleet, England

    @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

  • Pablocollier Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

  • vserafino19 Vito Serafino (@vserafino19) reported from Farnborough, England

    @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ghost_rkay - (@ghost_rkay) reported

    Virgin media has officially gone down hill :(

  • singh_indy Indy Singh (@singh_indy) reported

    @virginmedia despite being a victim of fraud previously and there being fraud alerts on my account -you have let a fraud deter process a new order on my name..To make matters worse I’ve discussed this twice tonight and cut off each time by your customer service team.#birginmobile

  • PJandh jane doe (@PJandh) reported

    @virginmedia How many times do I have to report ‘intermittent broadband issues’ before you actually do something. It’s interfering with my work and driving me mad & your service agents are inept. How many times a day do I need to reboot the damned hub-the answers pick a number!

  • Ellen95828880 Ellen (@Ellen95828880) reported

    @virginmedia why is your WiFi so slow, I pay for 1 GB I'm luck to get 20 MB

  • sunnyssoftware Huey(CEO of Gay) (@sunnyssoftware) reported

    @virginmedia Holy **** yall actually replied, I made that tweet as a semi joke- I'll tell my parents to give yall a call and check in cuz we've been waiting for a while💀

  • Jerball3 Jeremy Ball (@Jerball3) reported

    @virginmedia As a customer I'm not immune to rising costs and unfortunately for you will have to take a business decision to move provider. It won't be difficult as everytime else is cheaper.

  • PaulCoo19421392 Paul Cook (@PaulCoo19421392) reported

    @virginmedia Two full hours stuck in chat with a Bot, all I want to do is cancel my contract.

  • r_t_o Matt Thomas (@r_t_o) reported

    @virginmedia Two evenings, over three hours and I STILL haven't spoken to anyone who isn't a bot. I've had no answers and I'm no closer to finding a resolution than I was when I started this.

  • markybhoy1973 Mark 🍀 H (@markybhoy1973) reported

    @virginmedia constantly getting a CS2200 code when playing back prerecorded shows on my additional box. All was fine until recent "upgrade". Can't get through on your phone lines and get sent to Text help and Text help never comes through. Can you please assist.

  • Jaxchamberlain1 Jackie Chamberlain (@Jaxchamberlain1) reported

    Hello everyone if you are thinking of changing your broadband and tv package to @virginmedia please think very carefully ! We are having a very difficult time no service No broadband absolutely shocking customer service as well 😡😡😡