Virgin Media Outage Report in Richings Park, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Richings Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Richings Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Richings Park, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Bushey, Kingston upon Thames, Slough, Acton, Cobham, Watford, Bracknell, Surbiton, Hounslow, Northolt, Colindale, Epsom and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Total Blackout | |
| Bushey |
Total Blackout | |
| Kingston upon Thames |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Richings Park, England
Latest outage, problems and issue reports in Richings Park and nearby locations:
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Madhan
(@followcbv) reported
from
Richmond, England
@Ceryslynda @virginmedia Same problem
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia is becoming shit !
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Tim Hughes 提姆·休斯
(@Timothy_Hughes) reported
from
Richmond, England
@virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia Indeed that is the problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim
(@timbola81) reported
@virginmedia That makes it sound so simple! Your chat bot cannot order new kit for me so left me nowhere. I completely understand that you are busy and the pandemic makes it even harder but your online help isn’t helpful.
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Liam Eyres
(@eyresey91) reported
@virginmedia Can someone call me please? I have been sent a letter which you stated you have been trying to call me regarding a complaint. It's took you 6 weeks to send the letter and not once have you called me.
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naresh gautam
(@reshy_gtm) reported
@virginmedia The update is that the service isn't available in my area and not expectednto be fixed till tomorrow! Has happened so many times already this week.
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Tony Tinkler
(@tinkx57) reported
@virginmedia customer service is so bad. I’ve phoned on several occasions and still haven’t spoken to anyone. I’ll remember this when my contract is up in a couple of months.
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Tony Furness
(@_TonyTheTigerr_) reported
@virginmedia hello - i have had no internet for two days. I try to call 150 which i get cut off. Your internet service is not very helpful! I need help to resolve urgently please as i rely on the internet for work purposes also! Thanks
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ranjieni
(@ranjieni2001) reported
@virginmedia I have checked everything including logging into your app and running tests. I have spoken to your customer service almost 30 times and all tests were performed. I was even told they were going to change my channel snr but nothing improved the situation. I’m fed u.
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jackie barton
(@jackiebarton67) reported
@virginmedia received my broadband hub today and doesn’t work! Phoned all afternoon, an hour each time, cut off twice...can’t speak to anyone, no answer on live chat, can’t set up my online account, disgusting service, trying to work from home and making it impossible!
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Blorester
(@blorester) reported
If you are looking for a TV / broadband / phone supplier do not sign a contract with @virginmedia. Absolutely extortionate prices & no customer service for loyal existing customers. After 12 years it’s time to move on.
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Ryan Meston
(@rykoonmesto7) reported
Virgin media down? #virginmediadown
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Iain Fordyce
(@iagfozdyke) reported
@virginmedia WiFi keeps dropping out. Can’t speak to an actual human about it. WiFi has been shocking for months, every “soliton” you come up with doesn’t fix the problem.