Virgin Media

Virgin Media Outage Report in Richings Park, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Richings Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Richings Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Richings Park, Buckinghamshire, England 10/18/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richings Park, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Wembley, Ealing, Harrow, Feltham, Maidenhead, Amersham, Hounslow, Stanmore, Ascot, Woking, High Wycombe, Southall and Watford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Richings Park, England

Latest outage, problems and issue reports in Richings Park and nearby locations:

  • mattrose18 Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • not_on_fire J (@not_on_fire) reported from Epsom, England

    @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • shepherd_1972 Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

  • amiwrong82 MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • JessicaCarmodyV Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • Bhavinmaru2020 Bhavin (@Bhavinmaru2020) reported from Hillingdon, England

    @virginmedia I am loosing signal intermittently. Not great!

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryanpowell666 Ryan (@Ryanpowell666) reported

    @virginmedia Has been by far the worst service I have experienced with @virginmedia in that time.

  • peps36 richard peplow (@peps36) reported

    @virginmedia I need to complain about the outages lately absolutely disgraceful it’s never as good as it says either

  • cabbage0762 hibees (Alan) (@cabbage0762) reported

    @Carolinefizzy1 @virginmedia Can we please have a resolution today please?? None of this waiting until tomorrow? Since Friday 13:15pm without TV and WiFi and nobody telling is what you are doing about this is not acceptable. You are about to loose a customer.

  • Caroline_Day Caroline Day (@Caroline_Day) reported

    @virginmedia I had to end it was ridiculous. I’ve experienced terrible service with your company and am still waiting on someone to get back to me regarding a complaint I sent last month.

  • iamjamesbrian James Brian (@iamjamesbrian) reported

    @virginmedia Yes, I’ve been using that. Every day it says the fix is anticipated to happen late afternoon (except today, when it says it’ll be fixed tomorrow, late afternoon). So, given that this hasn’t happened for the last 6 days, I’m not getting the answers I’m looking for.

  • kat314b kat t (@kat314b) reported

    @virginmedia It's not great as need interner to work and considering it was you that caused the issue I don't think it's sorted

  • iamjamesbrian James Brian (@iamjamesbrian) reported

    @virginmedia All I want is a sense of when the issue is likely to be fixed. Right now I have no idea of the scale of the fault (is it just me etc?) and thus have no sense of where it sits in your priorities. If I could speak to someone, I probably wouldn’t be so frustrated.

  • Caroline_Day Caroline Day (@Caroline_Day) reported

    @virginmedia He said he will request the manager will call. I am trying to send over another complaint but due to my account being deleted this is not possible.

  • MaldenSaboteur London Tim 🇺🇦#FBPE 🇬🇧🇪🇺🇲🇺🇵🇱🔸️ (@MaldenSaboteur) reported

    @virginmedia Your advice, after my speed dropped from 620Mb to 40Mb when I installed a Super Hub 4, to wait for 24h to see if an "intermittent problem with my cabling" which, coincidentally, started the second I switched hubs has to be the worst onboarding experience ever.

  • RLM789 rlm (@RLM789) reported

    @virginmedia I am not able to login to this site. I am a virgin mobile customer only. Please advice via email or the virgin mobile app! This is not acceptable that I have to keep chasing you and now again as you have not responded to a complaint within the timescale you set to get back to me!